** I reserve the right update my review if the Amplifi HD goes bad but so far it's been perfect. **
I was convinced my home was built over an Indian burial ground. The native American's hated networks and WiFi. I had literally been through six routers in two years. After reading 100's of router reviews I'd take a chance and purchase a new router. Always high-end equipment. I was positive Amazon would refuse to sell me any more routers because I returned so many. Thank you Amazon for understanding my plight.
Gave up on Netgear because (3) of my routers either ran 10x slower, dropped connections, or flat out failed following firmware updates. Lost a R7000, R8000, and XR500. I never plan on buying another Netgear router. I truly believe Netgear pushes out new firmware to break your router so you will need to replace it. Had been running DD-WRT on a XR500 (DumaOS is a sick joke) but it was a hack DD-WRT so router limped along still requiring daily reboots.
Next tried (3) TP-Link routers (AC5400, C5400x). GUI would hang, would not give out new IP's. 2.4GHz radio would randomly shut off throughout the day. 2-3 reboots per day. No thanks.
Next Synology RT2600AC. All good except hardwired Ethernet ports kept dropping my VOIP every 10-30 seconds. Support offered no help even though I sent in all logs and reports showing VOIP coming and going. RJ45 ports unusable.
Next ASUS GT-AC11000. 2.4GHz radio would cut out every 2-3 minutes. Clients would not stay connected and some would not connect at all. Sent it back.
Okay, another month of research and decided on the Amplifi HD. A mesh for me? Had I lost my mind? I was that desperate. And for all those online videos where people gush over the physical design and even how nice the cardboard packaging box is... ugh. I don't care if the hardware looks like a busted toaster at the landfill. I just need it to work.
** I'm a hardware IT professional with >30 yrs experience. I've installed and managed 1,000's of machines and networks. But when I come home I don't want to be bothered troubleshooting my equipment daily. **
My home network contains ~120 network-attached devices, albeit load average is low. Nothing a quality router should have trouble with. The Amplifi HD installed very easily but I must report the first system I installed had a defective mesh point so I sent everything back for a new system. 2nd system installed easily and all three components are functioning properly. It's only been online for ~18 hours but that's 17.5 hours longer than any of my other routers lasted. I did call Amplifi tech support with questions about separating 2.4 and 5 networks and port forwarding. The rep was AMAZINGLY helpful. I'm mean shockingly knowledgeable! Bravo to Ubiquity for such high quality phone support. I'm still wondering if it was a dream.
I'm old school IT so managing a router via mobile app was weird as heck. I REALLY need a PC/web based interface to be happy... That said, it was so simple, a MAC person could do it... (it's just a joke). Also, the reason I needed a PC/web interface is because I was troubleshooting my old routers daily. But if the Amplifi just keeps working, I can just forget it - and that's the way IT should be. I have many other things here to play with instead of routers ; ). Like a car, you should be able to just "get in it and go". No fiddling under the hood.
- WiFi range is very good with the router and (2) mesh points. But 20K sq' might be a stretch unless you're in a warehouse with no walls.
- Performance is excellent on my LAN. Not concerned with the WAN because my ISP is so terrible I'm embarrassed to report my service rate.
- Installation is very simple. But I did take the time to change the default IP range and a few other settings. Would like web access but I realize I'm a dying breed.
- When creating a second SSID, the app forces a -2g or -5g name extension. They need to fix that. Don't tack on anything to our SSID name.
- Reliability. Yep, this is the big one. Just work man! And so far, it's working.
Yes this review is early in the game but I had to write something due to my horrible experiences with so many dreadful routers. Hopefully I can now cancel some of my psychiatrist sessions.
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Compare with similar items
This Item  AmpliFi HD WiFi System by Ubiquiti Labs, Seamless Whole Home Wireless Internet Coverage, HD WiFi Router, 2 Mesh Points, 4 Gigabit Ethernet, 1 WAN Port, Ethernet Cable, Replaces Router & WiFi Extenders |  |  |  |  |  | |
| Price | — | -13% $1,299.99 List: $1,499.99 | $2,251.99 | $767.99 | -12% $248.99 List: $283.99 | $519.99 |
| Delivery | — | Get it as soon as Tuesday, Jun 18 | Get it as soon as Monday, Jun 17 | Get it as soon as Monday, Jun 17 | Get it Jun 18 - 21 | Get it Jun 27 - 28 |
| Customer Ratings | ||||||
| WiFi signal | ||||||
| User interface | ||||||
| Tech Support | ||||||
| Value for money | ||||||
| Sold By | — | Amazon.com | Amazon.com | Amazon.com | marla | AccessoriesDeals |
| connectivity tech | WiFi^Wired | Wi-Fi, Ethernet | Wi-Fi | Wi-Fi, Ethernet | Wi-Fi | — |
| number of ports | 4 | 6 | — | 4 | 4 | — |
| data transfer rate | 5.25 gigabits per second | 10 gigabits per second | — | 11000 megabits per second | 1 gigabits per second | 450 megabits per second |
| wireless standard | 802 11 AC, 802 11 AGNAC | 802 11 AX | 802 11 BE | 802 11 A, 802 11 AX, 802 11 G, 802 11 N, 802 11 AC, 802 11 B | 2.4 ghz radio frequency, 802 11 AX, 5 ghz radio frequency | 2.4 ghz radio frequency, 5 ghz radio frequency |
| frequency band class | dual band | quad band | quad band | tri band | tri band | dual band |
| lan port bandwidth | — | 10 Gigabit Ethernet | 10 Gbps | 2.5 Gigabit | 10/100 megabits per second | 5 ghz |
| security protocol | WPA2-PSK | AES (128-bit), WPA-PSK | WPA2 or WPA3 | WPA3-Personal, WPA2-Enterprise, WPS | WPA2 | — |
Customer reviews
4.4 out of 5
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2,555 global ratings
Reviews with images
Definitely worth every cent SINCE REVISED
I've since revised this from 5* down to 3*. This is not due to the seller but due to the manufacturer's APP and CS. 3 days after receipt I was advised there was a firmware update. After updating the App see the MeshPoint but I cannot go to the dashboard any longer. App states it has timed out. I know its working because I still have great download speed. They only have chat support and I was sent through continuous resets which did nothing. Then you go to email support. Well I not technically inclined but they were far from helpful to a lay person and their RMA link did not work. I was told it would be easier to return to Amazon. So bad luck for their vendor. Long story short same deal with the new one. I'm keeping it because it's working but I can't use the app to see it functioning any longer. Seems like they should know there is a bugI have a small business and I had to extend a few of my machines running off a laptop on my dining room server. I am used to Xfinity Blast internet speed. Even the wireless in my office is 200 Down. Well my cutters were freezing and when checked my wireless speed was at 12! Even though I have an AmpliFi Router in my office and upstairs (so wireless is strong enough for exterior cameras) my dining room is the farthest room in the house from both. Plugged this in and went from 12 to 100 in 5 minutes. The only tips I would give future users are set it near your router initially. Mine did not connect initially in a dining room outlet. And secondly, put it in the outlet nearest the device you need connected. The speed test is noticeably different even in outlets in the same room.
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Top reviews from other countries
Customer
Works great- simple to install
Reviewed in Canada on January 8, 2022Size: MeshPointVerified Purchase
Riton TW
Excellent produit et trés facile a installer
Reviewed in France on May 9, 2019Size: AmpliFi HDVerified Purchase
Ms H. Goldsmith
Solved our regular reboots and wifi dead spots!
Reviewed in the United Kingdom on January 24, 2019Size: AmpliFi HDVerified Purchase
H. B.
Guter WLAN - Datendurchsatz und stabile Verbindung
Reviewed in Germany on January 26, 2019Size: AmpliFi HDVerified Purchase
H. B.
Reviewed in Germany on January 26, 2019
Einfamilienhaus mit Keller, Erdgeschoss (EG) und 1. Obergeschoss (OG), getrennt durch Stahlbetondecken mit Fussbodenheizung. Im EG hatte ich eine Apple TimeCapsule und im OG einen TP-Link Accesspoint platziert, die zwei WLAN-Netzwerke für unsere in der Familie genutzten Mobiltelefone, Tablets und einen Laptop zur Verfügung stellten.
Als DSL-Leitung habe ich im Download 50 MBit, im Upload 10 MBit zur Verfügung
Im EG war die WLAN-Versorgung grundsätzlich zufriedenstellend, jedoch mit teilweise recht hohen Ping-Werten (ab und an bis zu 100 ms) und Download-/Upload-Werten von max. 30/7 MBit.
Im OG schwankte die WLAN-Qualität recht stark, wirklich zufrieden waren wir selten. Außerdem sorgten die beiden unterschiedlichen WLAN-Netzte für einen Verbindungsabbruch bei Etagenwechsel. Ärgerlich beispielsweise bei Videotelefonie. Weiterhin mussten die Endgeräte bei Etagenwechsel häufig manuell auf das jeweils andere Netzwerk geschaltet werden. Fazit: unkomfortabel und optimierungswürdig.
Nach Einholung einiger Informationen bestellte ich kurzerhand das Ubiquiti Amplifi HD-System.
Bestell-/Lieferprozess Amazon:
Freitagabend bestellt, Samstag Nachmittag gut verpackt geliefert. So soll es sein, perfekt.
Inbetriebnahme:
Nach dem Auspacken der optisch recht ansprechenden Komponenten ( 1 x Mesh-Router, 2 x Mesh-Points) folgte die Inbetriebnahme.
Das Einrichten per iOS-App (Amplifi) war einfach und quasi selbsterklärend. Begonnen wird mit dem Router, die Mesh-Points werden nacheinander hinzugefügt und sind bereits im Auslieferungszustand dem Router zugeordnet. Die Mesh-Points werden direkt in eine Steckdose gesteckt und lassen sich so sehr flexibel positionieren.
Festzulegen ist ein WLAN-Name und ein Passwort, welches bei Bedarf auch als Zugangspasswort für den Router verwendet werden kann. Da ich den Router des DSL-Providers weiter betreiben wollte, habe ich dem Mesh-System eine statische IP-Adresse zugeordnet, DHCP kommt weiterhin vom DSL-Router. Damit war die Einrichtung bereits abgeschlossen, eine Sache von 10 min.
Direkt im Anschluss zog der Router ein Firmwareupdate, welches in wenigen Minuten problemlos durchgelaufen ist. Ein Gastnetzwerk kann bei Bedarf per App mit wenigen Klicks und für eine gewünschte Zeitdauer, sowie eine wählbare Anzahl an Endgeräten, bereitgestellt werden.
Um im Erdgeschoss, im OG und in wesentlichen Teilen des Kellers ein stabiles und schnelles WLAN-Netzwerk aufzuspannen, reichte in unserem Falle bereits die Positionierung des Mesh-Routers an zentraler Position im EG. Ein Mesh-Point wurde in einer Steckdose im Treppenhaus des OG's platziert - mehr war nicht nötig. Somit verbleibt der 2. Mesh-Point in der Verpackung und wird bei Bedarf, vielleicht im Sommer zur Versorgung der Terrasse/des Gartens, flexibel eingesetzt.
Ergebnis:
Die WLAN-Versorgung ist nun äußerst stabil, in allen relevanten Räumen und Bereichen steht stabiles Netz zur Verfügung. Die App bietet den Test des Datendurchsatzes und die Messung des Ping-Wertes an. Die Ergebnisse (Bild hinzugefügt) sprechen meiner Meinung nach für sich. Die Download-/Upload-Bandbreiten des Providers stehen quasi komplett zur Verfügung, die Ping-Werte sind erfreulich niedrig. Die Messung wird durch den persönlichen Eindruck beim Aufruf von Internetseiten bestätigt. Reaktionen erfolgen im Vergleich deutlich schneller, die Seiteninhalte stehen schneller zur Verfügung.
Der Abbruch der Datenverbindung bei Etagenwechsel ist ebenfalls Geschichte.
Fazit:
Bisher bin ich mit dem System sehr zufrieden. Es läuft stabil, Netzwerkqualität und der Komfort sind deutlich gesteigert. Nicht ganz billig, aus meiner Sicht jedoch seinen Preis wert.
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