Top critical review
1.0 out of 5 starsBuyer Beware
Reviewed in the United States on December 3, 2023
Yes,I bought this stereo and some things you need to know.1st the manual:It does not come with it,instead its only online,which does nothing should your system be part of the entertainment system.Also,the company believes they can abbreviate everything and,of course,you would have no problem with figuring it out.Add to this,the manual is written as if you went to 4 years of college to learn thier manual.To end my experience with it,there is no glossy,or anything such,that explains the techno-ramblings,nothing about cable tv/internet hookup besides"plug goes here"and if you cant go online because your online depends on this working,then prepare to be on hands and knees,four hours,on the phone getting help for your picture to show up and the multiple times downloading the upgrade to the system that seemingly doesnt want to use it,try try again.By the way,have NEVER seen a system thats seems designed NOT to do even the basics.The Denon it replaced,didnt fight you on everything.2nd)Heres the kicker,Im handicapped and been made to crawl around the floor for hours,trying to get the reciever to do just the basics.This stuff should be no-brainer plug and play,with delving deeper into the options to be more complicated,it seems designed to force paying thier professionals to do it for you.Im not an idiot,have done hookups many times before,this seems designed for you to fail,heres why,figure this one out,and if you know,please tell me:I have the virus known as Comcast(Xfinity)cable company for my internet/cable Tv.I use thier equipment including the box,2 voice remotes and a universal remote,all of which worked fine til the Onkyo TX-NR7100 and now every single remote works,"Only when the system feels like it"which is usually a couple hours in the morning and occasionally other times and moves at a snails pace even then.And guess what 3 tries with customer service gets you on this problem:1st guy just hangs up on you after asking,too much trouble it seems,2nd guy says call back in 3 days if it still doesnt work,awesome help indeed,3rd guy has a great solution before hanging up"Change batteries in remote!' Such awesome,and wise help,you think?So in all honesty,I cant even rate half of a $1000 reciever that simply doesnt work with cable tv remotes literally turning them,thier signals off,which makes 0 sense why the Onkyo is stopping signals from working on a cable box?Oh,and only recognizes HDMI 3,by the way.So now Im stuck with a"everything entertainment"stereo reciever that works fine with a Xbox series X,a 65" LG 4K 3D tv and a Samsung 4K 3D DVD player,but for whatever reason(and company doesnt know,doesnt care and refuses by internet or by phone call to help figure this out)simply refuses to play nice with my cable box by either rarely working and at a snails pace when it does,or simply stopping the reception to the cable box by any type of remotes being used or willing to accept the new signals from the cable box.....In closing Im handicapped person forced to fight hours with a system which should be plug it in and set the reciever to item being used--to being sent to my bedroom to watch the channel/show I want to watch but reciever refuses to display--to basically being treated as an idiot because the companies customer service believes changing batteries,or outright hanging up on you,will fix the problem!