This is a fast modem. It has been ridiculously good paired with an Asus RT-AX88U Pro router.
It is an easy setup. For some reason Comcast/Xfinity decided to try and tell me they needed to send a tech to my place to set it up, which would have resulted in a fee of course. I had my laptop plugged into the modem and I had Xfinity on the line. He was going through this and that and even though I told him I had an Arris SB8200, he kept trying to say he couldn't register it. He kept me going for 30 minutes before he brought up the tech. I said that my laptop was resolving host addresses fine, it just wasn't able to reach them.
He said again he would send a tech...
I said get me a supervisor. He changed his mind, asked me for the MAC address of the modem and I again reminded him that I was using the Arris SB8200. He said "Oh! That is my fault! I thought you said it was a Comcast modem!" - as if I didn't mention it twice.
Anyway, he was nice enough to deal with. He "reset" the signals on their end and boom, IP resolution AND we could reach hosts again.
Anyway, if they try to pull that with you don't allow it if you know even a little bit about what you are looking at with a command prompt and some simple commands.
Pros:
- This thing was here next day. This is a nice thing.
- It was easy to hook up - unplug old modem, plug this in.
- It is SMALL. I was not expecting the size.
- It has two ethernet ports - a plus (they both work)
- It's fast and the connection has been rock solid.
Cons:
- It wasn't free.
- Xfinity/Comcast try to pretend the modem has an issue a tech needs to look at - no
- You can't dim the lights. They are a touch bright at night.
Buy this thing. So long as you get it from Amazon directly it will work fine.
Now to sell this router and get a Wi-Fi 6E version.
| Brand | ARRIS |
|---|---|
| Series | SB8200 |
| Item model number | SB8200 |
| Item Weight | 9.9 ounces |
| Product Dimensions | 1.75 x 5.13 x 5.25 inches |
| Item Dimensions LxWxH | 1.75 x 5.13 x 5.25 inches |
| Color | White |
| Batteries | 1 Lithium Ion batteries required. |
| Manufacturer | CommScope |
| ASIN | B07DY16W2Z |
| Country of Origin | USA |
| Is Discontinued By Manufacturer | No |
| Date First Available | January 19, 2017 |
