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Logitech Harmony Companion - Discontinued by Manufacturer

4.0 4.0 out of 5 stars 3,323 ratings

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Brand Logitech
Special Feature Controls up to 8 Home Theater Devices; One-Touch Actions; Designed for Easy Control; Custom Activities See more
Color Black
Max Number of Supported Devices 8
Compatible Devices Gaming Console

About this item

  • Discontinued by Manufacturer

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Logitech Harmony Companion - Discontinued by Manufacturer
Logitech Harmony Companion - Discontinued by Manufacturer
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Price$288.53$21.74$189.99-25% $29.95
List:$39.95
$39.95$223.96
Delivery
Get it Apr 3 - 5
Get it as soon as Wednesday, Apr 3
Get it as soon as Wednesday, Apr 3
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Customer Ratings
Volume control
3.7
4.3
4.5
4.3
3.9
4.5
Remote Control
3.4
3.9
4.1
4.0
4.2
4.1
Easy to use
3.8
4.0
4.4
3.9
Touch Screen
2.8
3.3
4.1
Value for money
4.2
3.8
3.6
Sold By
HDD Shop
Ebargainworld
Sofabaton Store
Function 101
Function 101
✅Lowest price
compatible devices
Gaming Console
Television, Streaming Device
Home Theater, DVD/Blu-ray Player, Television, Stereo System, Set Top Box
Apple TV, Television, Stereo System, Home Theater
Apple TV, Television, Stereo System, Home Theater, Sonos
Television
connectivity tech
Infrared
Infrared
Bluetooth, Infrared, Wi-Fi
Infrared
Bluetooth, Infrared
Infrared
maximum range
10 feet
10 meters
40 feet
12 meters
10 meters
10 meters
style
Harmony Companion Remote
Universal
F101-ATVRM
Traditional
battery quantity
1 lithium metal, 2 aa, 1 lithium ion, 1 product specific
4 aaa
1 lithium polymer
2 aaa
2 aaa
2 aa, 1 product specific
model number
915-000239
URC7935
X1S
F101-ATVRM
915-000293

From the manufacturer

Logitech Harmony Home Control

Control your entertainment and your home from your smartphone

Logitech Harmony Home Control integrates connected lights, locks, blinds, thermostats, sensors, home entertainment devices, and more*—all controllable from your Harmony remote or Harmony mobile app. Customized multi-device Activities make movie night more epic, date night cozier or happy hour happier.

Customize your own home experiences

Get your lighting, locks, thermostat and more to work together for one-touch experiences like 'welcome home' or 'good night'. Set room lighting to automatically dim when you start a movie. Activate multiple devices at a touch, create custom schedules, or trigger them with sensors.

Control from inside or outside your home

Take control of your smart-home and entertainment devices directly from the remote or the Harmony smartphone/tablet app.**

*Smartphone, lights, locks, thermostats, sensors, blinds, and other products sold separately. **Initial online and/or mobile setup required. Data rates may apply for mobile app download.

Highlights

  • Combined home entertainment and automation control.
  • Controls up to 8 home entertainment devices like set-top boxes.
  • No upper limit to the number of home automation devices controlled.
  • Companion remote with dedicated home automation controls.
  • Harmony App turns iOS and Android smartphones/tablets into personal universal remotes.
  • Closed-cabinet and game console control.

Features

Easy home entertainment and automation control

Control home automation devices such as Philips hue lights, Nest Learning Thermostat, August door locks and more—plus advanced home entertainment devices like Apple TV, Roku, or Sonos and game consoles such as Xbox One, Xbox 360, PlayStation3 or Wii.

Full-featured remote

Touch an Activity button like 'Watch TV' and all the right devices change to the right settings. A streamlined button layout and full number pad make it a breeze to change channels, adjust volume, fast-forward and rewind. Plus, you can control individual or grouped devices, like lights or plugs, with dedicated home automation buttons.

Closed cabinet and game console control

The included Harmony Hub sends commands from the remote or Harmony App to your devices using IR, Wi-Fi or Bluetooth wireless signals.*** So you can control devices behind closed cabinet doors and access online entertainment services like Netflix and Hulu on your PS3, Wii, Xbox One or Fire TV. ***Wireless and IR range may vary due to environmental conditions.

Turn household smartphones into personal remotes

The Harmony App lets anyone in the house turn their iOS or Android smartphone or tablet into a universal remote, complete with up to 50 one-touch Favorite channels and multi-device Activities.

Simple setup on computer or mobile app

Harmony works with over 270,000 devices from 6,000+ brands. Simply connect your remote to your Internet-connected computer, go to setup.myharmony.com, and download the commands for your devices. Or use the Harmony App** to setup control for your devices in just minutes—right on your smartphone or tablet. Either way, the remote and app are automatically synced up with the commands for all your devices.

**Initial online and/or mobile setup required. Data rates may apply for mobile app download.

What’s in the box

Harmony Home Control remote (with battery)

Harmony Home Hub

IR mini-blaster

USB cable

AC adapter

User documentation

System Requirements

  • Internet access: Wi-Fi: Supports 802.11g/n, WPA Personal, WPA2-AES and 64/128-bit WEP encryption.
  • For iOS mobile setup and control: iPhone 4S or later, iPad (3rd generation or later), iPad mini, iPod touch (5th generation or later) device with iOS 6.0 or higher.
  • For Android mobile setup and control: Wi-Fi enabled smartphone with Android 4.0 or later.
  • Harmony App: download from the App Store or Google Play. A supported mobile device is required for setup and control of some home automation devices..
  • For Windows-based PC setup: Windows 8, Windows 7, and Windows Vista.
  • For Intel-based Mac OS computer setup: Mac OS X 10.6 or higher.
Harmony Home Hub Harmony Smart Keyboard Harmony Home Control Harmony Ultimate One Harmony Ultimate Home
Customer Reviews
3.4 out of 5 stars
72
4.0 out of 5 stars
3,323
3.9 out of 5 stars
1,361
4.1 out of 5 stars
514
Highlight Hub and smartphone app control home entertainment and automation devices Living room keyboard with built-in touchpad simplifies text entry and media control on Internet-connected entertainment devices Button remote and smartphone app control home entertainment and automation devices Color touch screen remote for advanced customized control of IR entertainment devices Color touch screen remote and smartphone app control home entertainment and automation devices
# of home entertainment devices controlled 8 8 8 15 15
Controls home automation devices (lights, locks, blinds, more)
Controls game consoles (Xbox One, Xbox 360, PlayStation 3, Wii) Yes, (Requires included USB receiver for text entry on PlayStation 3) Xbox One, Xbox 360 only
Controls streaming media devices (Apple TV, Roku)
Controls devices in closed cabinets

Looking for specific info?

Product Description

Discontinued by Manufacturer

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here. [PDF ]

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Logitech Harmony Companion - Discontinued by Manufacturer


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Product guides and documents

Sustainability features

Sustainability features

This product has sustainability features recognized by trusted certifications.

Carbon impact

Carbon emissions from the lifecycle of this product were measured, reduced and offset.

As certified by
Carbon Neutral Certified by SCS Global Services Carbon Neutral Certified by SCS Global Services

Carbon Neutral Certified by SCS Global Services enables companies to demonstrate carbon neutrality for their products by reducing carbon emissions throughout their operations and offsetting their remaining carbon footprint through the purchase of carbon credits. SCS Global Services is a global leader in third-party environmental and sustainability verification, certification, auditing, testing, and standards development. SCS is a chartered Benefit Corporation, reflecting its commitment to socially and environmentally responsible business practices.

Learn more about this certification

Part of
Sustainability features
Climate Pledge Friendly

Customer reviews

4 out of 5 stars
4 out of 5
3,323 global ratings

Customers say

Customers like the remote control's comfort, snappy responsiveness, and impressive hand feel. They say it's a great physical remote and reliable. However, some customers have issues with backlighting. Opinions are mixed on ease of use, performance, quality, value, buttons, and connectivity.

AI-generated from the text of customer reviews

409 customers mention305 positive104 negative

Customers like the remote control. They say it's comfortable, nice, and impressive. They also say it feels snappy and responsive across all devices. Some customers also mention that it makes smartphones and tablets into remote controls.

"...However, I'm fine with what I was able to set up. The remote itself is very nice, most of the body is a soft-touch finish and much of the back is..." Read more

"...The Home Control is an added bonus for users with systems in place, and it's the biggest WAF upgrade because my wife can turn off the lights or turn..." Read more

"...how versatile the Home Control is and as I said the hand feel of the remote is impressive...." Read more

"...This remote doesn't have that button (after all, it doesn't have an LCD display, so how would it work?)...." Read more

831 customers mention411 positive420 negative

Customers are mixed about the ease of use of the remote control. Some mention that it's very straightforward and easy to setup through the app. They say the setup procedure has a reasonable number of steps, and it allows for easy reprogramming of the whole system. However, others say that the instructions are very limited, and the app can be difficult to use.

"...It has a huge database of devices, you just need to enter the brand and as much as you know of the model number and it will find pretty much anything..." Read more

"...The Home Control is far from plug and play although I have to compliment Logitech for the structure of the app...." Read more

"...Setup was easy and the app walks you through it; but in order to get the full power, you should be comfortable tinkering with settings and digging a..." Read more

"Out of the box I had nothing but frustration.Instructions are very limited and lend you to believe you can configure the device with..." Read more

786 customers mention451 positive335 negative

Customers are mixed about the performance of the remote control. Some mention that it has basic functionality with some bells and whistles. They say it's lightweight, entirely usable, and has no functionality lost. However, others say that it didn't work very well for controlling their Roku since it had an IR interface only. They also say that the remote only works with items in the database and fails about 15% of the time.

"...Now it works perfectly...." Read more

"...App would hang or be unresponsive during setup. I got the pleasure of using setup through both android and apple operating systems...." Read more

"...You can also add home control actions directly to activities, so Watch a Movie could include dimming lights and/or closing blinds if you have them..." Read more

"...Also, I like the idea that Logitech can add and refine new device functionality from their cloud. That will extend the remote's functional life...." Read more

265 customers mention155 positive110 negative

Customers are mixed about the quality of the remote control. Some mention that it's of good quality, solidly made, and reliable. However, others say that the app for the phone was a little buggy and the biggest limitation is the app. The ability to computer the hub directly over USB can make setting up WiFi tricky.

"...It's a shame I really wanted this product to work. The idea is great but these types of problems are not something a user should experience right..." Read more

"...The app is only needed for setup and need not be used to control the entertainment system. The buttons on the remote are much simpler...." Read more

"...Nice work with the customizable short press/long press buttons. Nothing fancy, just enough buttons to get the job done, intuitively...." Read more

"...Superb smart phone app integration• Strong IR signals through its IR blasterCons•..." Read more

158 customers mention51 positive107 negative

Customers are mixed about the buttons on the remote control. Some mention that the dedicated buttons are great, the lay-out is excellent, and there are enough buttons to get the job done. However, others say that the buttons are pretty useless and there's a shortage of buttons to assign them to.

"...I had to re-teach the direction buttons, which took multiple tries until it finally learned the commands...." Read more

"...There are also 4 Home Control buttons on the remote and a + and - rocker...." Read more

"...Sometimes the remote seems like it is not responding to any button press, sometimes it seems like it is only responding to long button presses, and..." Read more

"...The remote works well, but is limited by only having three activity buttons. I really miss the One's screen with buttons to the side...." Read more

149 customers mention63 positive86 negative

Customers are mixed about the value of the remote control. Some mention that it's well worth the money, with nice features for the price. However, others say that it isn't worth the time or effort, and is not great for a premium product.

"...I might look in to the Elite remote, but it is very expensive, so I am also seeing what other advanced universal remote solutions are out there...." Read more

"...but the overall package is great, and I think is definitely worth the current price...." Read more

"...So 20.5/35. On the face of it not too bad - but equally not great for a 'premium' product...." Read more

"...Have been using for several days and it has made life much easier...." Read more

130 customers mention42 positive88 negative

Customers are mixed about the connectivity of the remote control. Some mention that it has a Bluetooth radio to control BT devices, and it communicates via RF to the hub. It can also do bluetooth as well as IR, so it controls a multitude of things. However, others say that they came back with app connectivity problems, and could never get the device to connect. They also report that the remote frequently goes out of sync with devices.

"...when changing from one entertainment option to another and the inputs get out of sync...." Read more

"...Finally, I have the Logitech keyboard that just WON'T pair with the hub. Very frustrating...." Read more

"...Pro: - Fast button response - Control Bluetooth devices - Don't need to point the remote control at an IR receiver - Makes..." Read more

"...Similarly, HDMI CEC can change state from under the system and confuse things, so Logitech recommends you turn it off...." Read more

91 customers mention11 positive80 negative

Customers dislike the backlighting on the remote control. They say the keys are not backlit, making it impossible to use in the dark.

"...Significant lag in controlling Lutron Wi-Fi devices• No backlight on the remote•..." Read more

"...Oh, and did I mention it isn't backlit at all?Logitech's support for me was patchy...." Read more

"...'s red-lighting within 30 minutes of power cycling or even better, no-lighting. Yes, no-lighting is a new term that I've defined for this product...." Read more

"...The keys aren't backlit...." Read more

A handy and essential tool if you put in the time to set it up. App could use work though.
5 Stars
A handy and essential tool if you put in the time to set it up. App could use work though.
Be prepared to put in quite a few hours setting this thing up depending on the complexity of your entertainment setup, but it is very worth it. Some of that time spent can be attributed to the sluggish app, but more on that later. I have a Sony "dumb" TV, a Vizio soundbar, Xbox One, Xfinity X1 cable box, Xiaomi Mi Box 3 Android TV streamer, a few Philips Hue lights, and an Insignia Google Assistant speaker. The Harmony Hub and remote consolidated everything with a remote to just one, and even threw in some of my Hue lights and I can control it all with Assistant to boot. At first I was concerned about the way this handles all the devices using "Activities". I was more accustomed to older conventional universal remotes where you would press a button to pick a device, do what you needed to do with that one, then pick the other and control them by switching devices. Well, I can now say the "activities" concept is much superior. You hit one button and it turns on your TV, audio device, switches both to the correct input, and gives you control over main device for that activity. It has a huge database of devices, you just need to enter the brand and as much as you know of the model number and it will find pretty much anything. I even got some limited control of a Playstation 2 with it. Now, there can be some trial and error involved in the setup. I think the biggest challenge I faced was getting my soundbar to switch to the correct input. It uses a me thing where you just use one input button to toggle between the inputs. This is supported by the Hub, it will simply send the "I out" command the correct number of times based on what it knows like the last activity that was running. But when I tried starting an activity with everything off, it always seemed to come up one input short, until I realized the soundbar needs a few seconds to start up before it can accept cammands, so I found the "power on delay" setting and turned it up a few seconds, so now it turns on the soundbar then waits a bit longer then starts issuing the correct number of inpit commands. Now it works perfectly. I've left most of the button commands it maps to the remote for the devices default, but I dit add a few custom ones such as a sequence (you can have it issue a number of commands in a row, a sort of "macro" I guess) that maps to the DVR button which is unmapped by default on the Xbox One, where a single tap opens the Xbox menu and hits the Y button to take a screen shot with one button, or a long press on DVR to record a video. I get a kick out of that and it can be a bit quicker and easier than having to issue the controller commands. I also mapped a long press on the Mute button to turn the virtual surround sound on my soundbar on and off because I like it on for games and movies, but it makes music sound like crap so I can then easily turn it off for that. I can also start any of these activities from my Google Assistant speaker, which is awesome. I can just walk in the room and ask it to "Play Xbox" or "Watch TV" and it happens. The only annoyance with this currently is that it is currently not a native Home Control integration, so I have to say something like "Hey Google, ask Harmony to play Xbox" but from what I've read native integration in the Home Control section of the Google Home app is coming for Harmony any day now. There is also Philips Hue integration, so if I wanted to I could set different scenes or lights to come on to correspond to different Activities, but I have not done that yet. There are also 4 Home Control buttons on the remote and a + and - rocker. These you can map to turn on and off up to four lights or other smart home devices. I have the two lighbulb buttons set up that one just turns on and off and dims the lamp next to my bed so I can press it and see to go to the bathroom and night for instance without having to use my phone or wake anyone up with voice command. The other bulb button I set for all lights, main reason being if I turned them off with that button, I can then control the brightness of any active lights with the remote. I am leaving the two plug buttons open for future smart plugs I want to use to control some fans in the room. There are a number of people understandably upset about the limited ways to use the remote to control Hue lights, for instance you cannot set either of the home control buttons to activate a Hue scene which is a drag and seems odd as the more expensive Harmony Elite remote can do so with an identical set of home control buttons. However, I'm fine with what I was able to set up. The remote itself is very nice, most of the body is a soft-touch finish and much of the back is covered in a very nice feeling samdy texture that I think is similar the "Sandstone" texture that was available on the back of the first Oneplus One phone. I got the Companion set specifically as I wanted a button only solution (my phone already has a touchscreen) and the lack of a need to charge it every few days vs. the Ultimate or Elite remotes. The only thing that would have been nice perhaps is tilt sensor backlit keys, but once the cool look factor wears off and I get used to the button layout by touch it just becomes a battery drain anyway. Now, onto the app, which is used to set up all the commands as well as can be used as a remote itself. This area could be improved. Each time I open the app, it takes about a minute each time to connect to the hub, and sometimes a little longer because it will occasionally check the hub firmware for updates. Also, almost every setting you change or activity or command you set needs to do a server and Hub sync which can make the initial involved setup even more time consuming. So, the app could definitely duse some work, but the overall package is great, and I think is definitely worth the current price. I may someday down the road add a Harmony 950 (the Elite remote with just the remote but can be paired to the Hub) but for now the Companion remote is plenty useful. So all in all, this thing is great given a little initial time investment, and hopefully the app gets the updates it needs to make it a little quicker to set up and use that functionality.
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Top reviews from the United States

Reviewed in the United States on July 31, 2018
Customer image
5.0 out of 5 stars A handy and essential tool if you put in the time to set it up. App could use work though.
Reviewed in the United States on July 31, 2018
Be prepared to put in quite a few hours setting this thing up depending on the complexity of your entertainment setup, but it is very worth it. Some of that time spent can be attributed to the sluggish app, but more on that later. I have a Sony "dumb" TV, a Vizio soundbar, Xbox One, Xfinity X1 cable box, Xiaomi Mi Box 3 Android TV streamer, a few Philips Hue lights, and an Insignia Google Assistant speaker. The Harmony Hub and remote consolidated everything with a remote to just one, and even threw in some of my Hue lights and I can control it all with Assistant to boot. At first I was concerned about the way this handles all the devices using "Activities". I was more accustomed to older conventional universal remotes where you would press a button to pick a device, do what you needed to do with that one, then pick the other and control them by switching devices. Well, I can now say the "activities" concept is much superior. You hit one button and it turns on your TV, audio device, switches both to the correct input, and gives you control over main device for that activity. It has a huge database of devices, you just need to enter the brand and as much as you know of the model number and it will find pretty much anything. I even got some limited control of a Playstation 2 with it. Now, there can be some trial and error involved in the setup. I think the biggest challenge I faced was getting my soundbar to switch to the correct input. It uses a me thing where you just use one input button to toggle between the inputs. This is supported by the Hub, it will simply send the "I out" command the correct number of times based on what it knows like the last activity that was running. But when I tried starting an activity with everything off, it always seemed to come up one input short, until I realized the soundbar needs a few seconds to start up before it can accept cammands, so I found the "power on delay" setting and turned it up a few seconds, so now it turns on the soundbar then waits a bit longer then starts issuing the correct number of inpit commands. Now it works perfectly. I've left most of the button commands it maps to the remote for the devices default, but I dit add a few custom ones such as a sequence (you can have it issue a number of commands in a row, a sort of "macro" I guess) that maps to the DVR button which is unmapped by default on the Xbox One, where a single tap opens the Xbox menu and hits the Y button to take a screen shot with one button, or a long press on DVR to record a video. I get a kick out of that and it can be a bit quicker and easier than having to issue the controller commands. I also mapped a long press on the Mute button to turn the virtual surround sound on my soundbar on and off because I like it on for games and movies, but it makes music sound like crap so I can then easily turn it off for that. I can also start any of these activities from my Google Assistant speaker, which is awesome. I can just walk in the room and ask it to "Play Xbox" or "Watch TV" and it happens. The only annoyance with this currently is that it is currently not a native Home Control integration, so I have to say something like "Hey Google, ask Harmony to play Xbox" but from what I've read native integration in the Home Control section of the Google Home app is coming for Harmony any day now. There is also Philips Hue integration, so if I wanted to I could set different scenes or lights to come on to correspond to different Activities, but I have not done that yet. There are also 4 Home Control buttons on the remote and a + and - rocker. These you can map to turn on and off up to four lights or other smart home devices. I have the two lighbulb buttons set up that one just turns on and off and dims the lamp next to my bed so I can press it and see to go to the bathroom and night for instance without having to use my phone or wake anyone up with voice command. The other bulb button I set for all lights, main reason being if I turned them off with that button, I can then control the brightness of any active lights with the remote. I am leaving the two plug buttons open for future smart plugs I want to use to control some fans in the room. There are a number of people understandably upset about the limited ways to use the remote to control Hue lights, for instance you cannot set either of the home control buttons to activate a Hue scene which is a drag and seems odd as the more expensive Harmony Elite remote can do so with an identical set of home control buttons. However, I'm fine with what I was able to set up. The remote itself is very nice, most of the body is a soft-touch finish and much of the back is covered in a very nice feeling samdy texture that I think is similar the "Sandstone" texture that was available on the back of the first Oneplus One phone. I got the Companion set specifically as I wanted a button only solution (my phone already has a touchscreen) and the lack of a need to charge it every few days vs. the Ultimate or Elite remotes. The only thing that would have been nice perhaps is tilt sensor backlit keys, but once the cool look factor wears off and I get used to the button layout by touch it just becomes a battery drain anyway. Now, onto the app, which is used to set up all the commands as well as can be used as a remote itself. This area could be improved. Each time I open the app, it takes about a minute each time to connect to the hub, and sometimes a little longer because it will occasionally check the hub firmware for updates. Also, almost every setting you change or activity or command you set needs to do a server and Hub sync which can make the initial involved setup even more time consuming. So, the app could definitely duse some work, but the overall package is great, and I think is definitely worth the current price. I may someday down the road add a Harmony 950 (the Elite remote with just the remote but can be paired to the Hub) but for now the Companion remote is plenty useful. So all in all, this thing is great given a little initial time investment, and hopefully the app gets the updates it needs to make it a little quicker to set up and use that functionality.
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12 people found this helpful
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Reviewed in the United States on August 14, 2015
171 people found this helpful
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Top reviews from other countries

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Cliente de Amazon
5.0 out of 5 stars Gran tecnología para manejar procesos complejos
Reviewed in Mexico on July 8, 2020
Darkshack
5.0 out of 5 stars Great Remote, Setup Takes Time.
Reviewed in Canada on December 2, 2019
Customer image
Darkshack
5.0 out of 5 stars Great Remote, Setup Takes Time.
Reviewed in Canada on December 2, 2019
Very nice quality remote, gripped texture, solid build quality. I previously owned the companion remote, but 'upgraded' to the elite for the touch screen. The setup was easy and had it up and running in 10 mins, some devices were added automatically, but i then spent another 2-3 days adding devices, configuring device settings and setting up activities, and even though i'm sure everything is set correctly, it still sometimes turns devices off if they are already on and the power option is set to always leave on unless off is pushed and some devices not turning on. It still works great 80% of the time so im happy with it, hopefully they will update the remote software, to control smart plugs too or to make it easier to make smart apps on smart tvs an activity, but it's a 5 year old remote now and i haven't heard or seen anything about a newer replacment model, so i bought this one because it's still the newest and best model. All in all it's a great remote that does require some work to setup and it's still expensive. Still recommended if your looking for the best remote for your setup.
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Carlos M.
4.0 out of 5 stars Excelente solución IR - falta integración IoT
Reviewed in Mexico on August 14, 2020
Olga Cristina Martínez Zurita
5.0 out of 5 stars producto de calidad
Reviewed in Mexico on June 4, 2021
Greg
5.0 out of 5 stars Love it! Love it! Love it!
Reviewed in Canada on July 21, 2019
Customer image
Greg
5.0 out of 5 stars Love it! Love it! Love it!
Reviewed in Canada on July 21, 2019
This is my third Logitech universal remote system. I opted for this product after the main power button on my Harmony 665 remote stopped working after just a few years of use. It was disappointing because our first Logitech remote lasted more than 10 years.

I had some reservations about this new system because of some of the reviews I read, but I am really glad I pulled the trigger on this Harmony Companion hub. It is head and shoulders above Logitech's similarly priced handheld remotes in my honest opinion.

I was a little worried about ordering a refurbished device, but this little hub and remote arrived quickly and like new in its original packaging and was quite easy to set up and connect to my home's Wi-Fi. I wasn't able to migrate my devices over from my old Harmony account, but that wasn't a big deal because I had two newer devices that I had not yet entered in my Harmony account.

I had considered ordering just the hub, but I wanted the peace of mind of having a back up handheld remote just in case the mobile app didn't meet my expectations. As it stands now, the handheld remote will likely get very little use because the mobile app really is that good.

I have been searching for years for an app that would turn my mobile phone into a remote control. I hapay to declare that I have finally realized this elusive dream with this hub.

I was able to add a 15-year-old Insignia TV, a 10-year-old Harman Kardon AVR, an old Toshiba HD DVD player, a nearly new Goobang Doo Android box and a Sony PS3 to the app's list of devices without a problem. I was even able to use mobile app to control various functions of my PS3, which allowed me to confirm I had a bad PS3 controller, not a glitched box or game.

I just cannot say enough good things about this system. It gives me full access to my TV and AVR settings when they need tweaking and thebmobike app is more feature laden than the Android box's standard remote control.

I can't offer any feedback on technical support because their help wasn't needed. If I hadn't utilized the set up instructions at the Logitech web page, I might have needed support because the print manual was pretty sparse. We also have no smart devices yet, so I can't offer feedback on how the hub interacts with Alexa or other smart devices or controllers.

Thanks Amazon for providing me another great product at a great price!!
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