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August Home Silver Smart Lock Pro, 3rd Generation-Dark Gray, Apple Home Kit Compatible and Z-Wave Plus Enabled

4.1 4.1 out of 5 stars 1,265 ratings

$229.00
Only 11 left in stock - order soon.
Silver
This item is certified to work with Alexa
WORKS WITH ALEXA
Add voice control by combining with an Alexa device & hub
  • This item
  • +
  • Required
  • +
  • Required
  • =
  • “Alexa, lock the door.”

Total Price: $351.57
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Brand August Home
Special Feature Smart Lock
Lock Type Key Lock
Item dimensions L x W x H 3.4 x 2.22 x 3.4 inches
Material Metal

About this item

  • Works with Alexa for voice control (hub required, Alexa device and hub sold separately). Alexa can also provide notifications when your battery is running low so you can proactively replace them. Set up smart reorders through dash replenishment to make sure you always have replacement batteries when you need them.
  • Simply speak to lock your door. Tell Alexa, Siri or the Google Assistant to control your August Smart Lock Pro (requires August connect Wi-Fi bridge).
  • Control access for anyone: Grant access for a few weeks, a few hours, or a few minutes. It’s up to you. August Smart Locks are only compatible with single cylinder deadbolts. The 2nd image illustrates what to look for to determine whether your existing lock is compatible.
  • Be sure you're secure with DoorSense. Only August has DoorSense to tell you if your door is securely closed and locked.
  • Always know who is coming and going. Track activity at your doorstep with a 24/7 activity feed.
  • Keep your existing lock and keys. Easily attaches to your existing deadbolt; use your existing keys at anytime.
  • Locks automatically behind you, and unlocks as you approach. Retrofit installation works with most standard single cylinder deadbolts

Customer ratings by feature

Easy to install
4.3 4.3
Lock Feature
4.2 4.2
Easy to use
4.1 4.1
Alexa integration
3.8 3.8

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August Home Silver Smart Lock Pro, 3rd Generation-Dark Gray, Apple Home Kit Compatible and Z-Wave Plus Enabled

August Home Silver Smart Lock Pro, 3rd Generation-Dark Gray, Apple Home Kit Compatible and Z-Wave Plus Enabled


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Product Description

Make your front door smarter with an August Smart Lock Pro. Control, keyless access and keep track of who comes and goes, all from your phone. Voltage - 110-240V. August Smart Locks are only compatible with single cylinder deadbolts. The 2nd image illustrates what to look for to determine whether your existing lock is compatible.

WARNING:

CHOKING HAZARD -- Small parts. Not for children under 3 yrs.

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August Home Silver Smart Lock Pro, 3rd Generation-Dark Gray, Apple Home Kit Compatible and Z-Wave Plus Enabled
August Home Silver Smart Lock Pro, 3rd Generation-Dark Gray, Apple Home Kit Compatible and Z-Wave Plus Enabled
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August Home Smart Lock, 3rd Generation – Silver
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Price$229.00-17% $165.45
List:$199.99
$349.00-17% $189.99
List:$229.99
-11% $249.99
List:$279.99
-32% $102.00
List:$149.99
Delivery
Get it May 23 - 29
Get it as soon as Monday, May 20
Get it as soon as Monday, May 20
Get it as soon as Monday, May 20
Get it as soon as Monday, May 20
Get it as soon as Monday, May 20
Customer Ratings
Easy to install
4.3
4.3
4.3
4.2
4.4
Lock Feature
4.2
4.2
4.1
4.2
Alexa integration
3.8
3.8
4.0
Value for money
3.7
4.3
4.3
Battery life
4.6
4.5
4.5
Sold By
NoodleTech (SN recorded)
Amazon.com
Amazon.com
AqaraDirect
U-tec Home
Amazon.com
lock type
Key Lock
Key Lock
Deadbolt, Keypad
Biometric
Smart Lock with Apple Home, Biometric, Deadbolt, Keypad
Pin Tumbler
number of items
1
1
1
1
1
1
material
Metal
Stainless Steel
Zinc
Zinc
Metal
shape
Oval
Rectangular
Square
finish type
Powder Coated
Brushed
Silver
weight
0.87 pounds
1.8 pounds
3.4 pounds
0.87 pounds

Important information

Bulb Voltage

1 volts

Customer reviews

4.1 out of 5 stars
4.1 out of 5
1,265 global ratings

Customers say

Customers like the appearance of the lock, mentioning it looks good and is well-designed. They also like the ease of installation. However, some customers have connectivity issues with the lock not connecting to their SmartThings hub. Opinions are mixed on battery life, quality, fit, performance, and value.

AI-generated from the text of customer reviews

153 customers mention127 positive26 negative

Customers like the ease of installation of the lock. They mention that it's relatively easy to install and battery replacing. They also appreciate the seamless integration with HomeKit and the great app.

"...It’s pretty intuitive that you just twist to manually lock/unlock it and the sensor that indicates when it’s ajar is responsive and accurate...." Read more

"...Locating and downloading the August app was quick and easy. When you open the app there is a quick firmware update that occurs automatically...." Read more

"...Great lock and super simple...." Read more

"...set was used for secure locking of the door, and that setup mechanically operated flawlessly...." Read more

27 customers mention24 positive3 negative

Customers like the appearance of the lock. They mention it looks good, is nice, and is pretty cool. They also appreciate the well-designed companion application. However, some customers report issues with the Bluetooth connection.

"...Using the app is very easy and the layout is very intuitive...." Read more

"...Good feature set- Well-designed companion applicationCONS- Bluetooth connection is extremely short range and buggy-..." Read more

"...Overall, great product and I highly recommend this lock for its simplicity and beautiful look." Read more

"The product works fine. The design is real good. I can set the smart lock to auto-lock in 30s and it is so reliable...." Read more

203 customers mention116 positive87 negative

Customers are mixed about the quality of the lock. Some mention that the lock itself is awesome, works well, and has great auto unlock feature. However, others say that it's not able to lock or unlock without that pressure on the door. Some customers also mention that it has connection issues when paired directly to their phone.

"...The whole device is heavy and feels very high quality, with mostly metal components...." Read more

"...The only gripe I have is that sometimes, the unlock feature does not work all the time. It does work more often that not so I am ok with it...." Read more

"...Opens with Bluetooth when I approach door and can open or lock from anywhere on the planet (if I can get coverage!)Great lock and super simple...." Read more

"...fair, this lock is advertised with pretty cool features and gets lots of good reviews. In the most basic configuration, it is likely to work...." Read more

201 customers mention120 positive81 negative

Customers are mixed about the performance of the lock. Some mention that it works nicely, the app works well, and it has some really neat features. However, others say that it didn't work half the time, guest access never worked via companion application, and the app would freeze and not actually connect the lock to their SmartThings Hub.

"...It works with home kit, but in my experience, home kit needs some work. That’s Apple’s problem, not this product at all...." Read more

"...It also works via GPS on your phone so if you just go outside for a bit and the door locks on you, the auto unlock will not work...." Read more

"...Great lock and super simple. Works well with Alexa and I have a routine on Alexa that locks the door every night at 8:30 and Alexa tells me when it..." Read more

"...directly over the inside Schlage deadbolt throw latch and operates smoothly and perfectly. There is no dragging or jamming whatsoever...." Read more

64 customers mention19 positive45 negative

Customers have issues with the lock's connectivity. They mention that it has Bluetooth connection issues, and the Z-Wave connection fails after very few accesses. They also say that it does not connect to Echo or Alexa, and that it no longer communicates with the panel.

"...Problem #2 - zWave connection fails after very few accesses. After resetting the lock, the zWave connection fails again. repeat...." Read more

"...The Android app however has some problems. It loses connection frequently and there's a built in function to reconnect with the app which works the..." Read more

"...This lock can be used with Apple's HomeKit or Z-Wave for smart home integration...." Read more

"...But then I found myself unable to connect this lock successfully to the Z-Wave network on my Wink 1.8 Hub...." Read more

29 customers mention14 positive15 negative

Customers have mixed opinions about the value of the lock. Some say it's worth the money, while others say it is not worth the price.

"This thing is amazing. It only took about 15 minutes to install, and it autolocks perfectly when the door is closed...." Read more

"...One is the price. It is a little on the expensive side, but this smart lock does deliver on what is advertised...." Read more

"...Beautiful lock/app, and great HomeKit extension other wise." Read more

"...It is pricey, but in my case my wife doesn't lock doors before going to bed, and I wanted something that could lock the doors automatically...." Read more

22 customers mention7 positive15 negative

Customers are mixed about the fit of the lock. Some mention that it fits very nicely, while others say that it's too big around for their door.

"...Weak locking mechanism that needs constant calibration- BIG. Will not fit on a deadbolt without plenty of distance from the door frame-..." Read more

"This thing is huge!..." Read more

"Easy to fit- great mechanism...." Read more

"...Also, and this is a personal thing, the device it pretty large...." Read more

18 customers mention7 positive11 negative

Customers are mixed about the battery life of the lock. Some mention that it has good battery life, while others say that it eats through batteries.

"...So, Probem #1 - Battery life is extremely short. 2 to 3 weeks and a new fresh set of brand name alkaline batteries are fully discharged...." Read more

"...Three years later, the battery life is still really great. Batteries last about 6 months on average.Some gotchas:-..." Read more

"...it works, it works fairly well as long as you don't mind the horrible battery life. There is nothing quite like it...." Read more

"...battery life is good but the notification from the app telling me to replace the batteries never worked...." Read more

Battery life is 2-3 weeks! zWave connection fails repeatedly! August Tech Support is terrible!!
1 Star
Battery life is 2-3 weeks! zWave connection fails repeatedly! August Tech Support is terrible!!
I bought this lock specifically because it fits well with a patio security door and advertises that it works with zWave home automation. It was very easy to install mechanically for this swinging door type. For those interested, the patio security door is a steel Su Casa door as pictured. The Su Casa door is a steel frame with pre cut holes. A Schlage deadbolt and handle set was used for secure locking of the door, and that setup mechanically operated flawlessly. The August lock installed directly over the inside Schlage deadbolt throw latch and operates smoothly and perfectly. There is no dragging or jamming whatsoever. I mention this specifically because August Tech Support relentlessly told me that I must have something wrong with the mechanical installation which results in the 2-3 weeks battery life. That was incorrect on their part.So, Probem #1 - Battery life is extremely short. 2 to 3 weeks and a new fresh set of brand name alkaline batteries are fully discharged.Problem #2 - zWave connection fails after very few accesses. After resetting the lock, the zWave connection fails again. repeat. Same failing connection over and over.The second fatal problem with this lock is its advertised zWave capability. The lock supports a phone App which communicates directly with the lock using bluetooth. This access worked in my installation when the phone app was within a few feet using bluetooth. This was a potentially acceptable use to operate the lock from the phone of each family member, when close by.zWave connectivity to my existing, fully functioning home automation system is required so that the lock can be operated and checked when further away than bluetooth distance. For example, checking the doors are in fact locked at nighttime. Checking the door is locked when away from the house. Unlocking the door remotely if needed. August zWave simply was unreliable. Absolutely unreliable. Completely and totally unreliable.My home automation system has about 100 zWave nodes partitioned across several zWave controllers. The zWave controller for this lock is approximately 15 feet, well within a zWave Plus communications area. The same zWave controller reliably talks to a Schlage zWave deadbolt also around 15 feet away and has done so for many years. For zWave users, my system is Homeseer Pro v3 on a robust windows server, with several zNet interfaces deployed throughout my property.Regarding battery life, August tech support sent me instructions to mechanically loosen the lock. I had already read every online August report and performed every recommended action. To no avail.August tech support said not to use rechargeable batteries. Use brand name Alkaline batteries.Every set of batteries were replaced with new, fresh, brand name Alkaline batteries such as Energizer. Needless to reiterate, August tech support has consistently been ineffective and unhelpful.When I contacted Amazon tech support, they said the two problems were beyond their capabilities and tried to connect with August tech support to escalate the issues. Amazon couldn't get through. Amazon recommended replacing the lock with a new one, and did so. They are excellent!After installing the new replacement lock, the same problems occurred. zWave disconnects. Within 1 week the first set of NEW batteries died. Back to August tech support. This time, they said they had some "special firmware" which would fix the problems. I asked for a firmware update description but they could not or WOULD NOT provide that to me.They pushed the new firmware to the August app on my account (without asking me first, they just did that). I was in a CHAT session with August tech support at this time and would not let them off while we went through the update.Upon launching the app, it demanded that the firmware be loaded onto the lock. OK, what to lose. Update failed.August tech: please try again - failedPlease try again - failed.Please remove the batteries in the lock, wait a minute, reinstall and try again. Failed.Please do a Factory Reset of the lock. WAIT! that will require a complete reinstall of the lock configuration and inclusion and configuration into the zWave network! Have to do it...20 mins later... firmware update failed.Please try factory reset again - ok this time I minimally reconfigured. Ten minutes later - FailedPlease remove the app from your phone and reinstall. Really??!!?! ten minutes later, failed.Please disable bluetooth and power off and back on your phone. Five minutes later, failed.Do you have another device you can install the app on? 6 month old iPhone SE... nope. This is it.August tech support escalated. "Sir, we will get back to you"; when?So batteries die again. I send the screenshots along with the ENTIRE set of communications back to August Tech Support. No surprise, same instructions to loosen the lock, fresh brand name batteries, etc.I just contacted Amazon Tech Support since zero progress has been made. Returned, with refund.To be fair, this lock is advertised with pretty cool features and gets lots of good reviews. In the most basic configuration, it is likely to work. Check out other poor reviews and take them seriously.
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Top reviews from the United States

Reviewed in the United States on December 12, 2018
Color Name: SilverVerified Purchase
I use this at my primary (and only) residence for both entrances. One door has the WiFi enabled and the other door only has Bluetooth. I’ve been really happy with the reliability zand responsiveness of this product.

It was fairly easy to install with minimal tools. My only complaint with this is that the little plastic insert that it tells you to use based on your lock manufacturer didn’t work, but I used another one that was included and it worked fine. So that was a little hiccup, but not a big deal. On the back door, we did have to move the metal lock plate slightly because the deadbolt was a little difficult to turn and it caused the smart lock to fail. A pretty easy reposition made it work just fine.

When you use the app to lock and unlock, there’s a pleasant audible indicator as well as a little light that turns red or green to show whether it’s locked or unlocked (it does turn off after a second). The whole device is heavy and feels very high quality, with mostly metal components.

I like that, from the outside, a visitor doesn’t know that it’s a smart device, and you can use a key or unlock it from the app with the same results. The device that covers the lock from the inside is larger than I anticipated but after a few days I barely noticed it. It’s pretty intuitive that you just twist to manually lock/unlock it and the sensor that indicates when it’s ajar is responsive and accurate.

I do anticipate buying a second WiFi hub because I like knowing I can check on both doors remotely. I have found that now that I don’t need to lock my door with a key, I have to make a more conscious effort to remember to lock it from the app. So the WiFi hub will give me additional peace of mind.

We had a little trouble with the app at first - my husband and I each installed one of the locks and each had to create an account to go through installation. There wasn’t a way, that we could find, to merge the two instances of our house that we created independently, so we ended up deleting one, and reinstalling it under the same account and sharing it with the other person. So that was kind of annoying. But that’s an app-side software issue and not an issue with the lock itelf.

We turned off the auto-lock feature (I locked myself out once getting the mail without my phone in hand...oops). We also don’t use the Auto Unlock feature but we probably will once we get the second WiFi hub.

Overall, I’m very happy with our purchase. When it’s time to change the batteries (not a problem so far) it will be super simple to replace them. If someone had young kids or a pawsy pet, I think the battery plate would probably be too easy to remove as it’s held on by a strong magnet. For us, it’s great and feels really good.

It works with home kit, but in my experience, home kit needs some work. That’s Apple’s problem, not this product at all. Sometimes when we tell Siri to unlock the door she will be confused and say she can’t but then it unlocks anyway. Again, this is an Apple problem, not with the lock. The August app has never failed us.
4 people found this helpful
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Reviewed in the United States on February 18, 2019
Color Name: SilverVerified Purchase
Our front door deadbolt malfunctioned and I had to replace it as quickly as possible. Being an Amazon Prime member I was able to receive the August Smart Lock Pro and other needed items in two days after placing the order. The installation of the Smart Lock Pro and calibration took less than 30 minutes.
1) There is little or no need for modification if you have an existing deadbolt. There are three adapters to accommodate the deadbolt spindle from the major manufacturers. The mounting plate has two adjustable screw-holes to fit the different manufacturers screw-hole distances. I would recommend measuring the distance of the screws and then adjust the holes prior to installing the mounting plate.
2) There is a neat feature (DoorSense) where the Smart Lock senses a magnet to determine whether the door is in the closed or open position. The placement of the magnet can be a simple surface mount on the outer door trim or a 1/2" deep hole in the door jamb. I choose to place the magnet into the doorjamb for aesthetic reasons. The installation would have taken less time if I had placed the magnet on the outer door trim.
3) I had to replace the deadbolt, so I needed to use a wood chisel to resize the mortise on the doorjamb. After making sure the reinforcing plate and strike plate were clear of the deadbolt I used the August app to calibrate the lock. Locating and downloading the August app was quick and easy. When you open the app there is a quick firmware update that occurs automatically. It took less than a minute to complete the upgrade. The app will take you through step by step on how to calibrate the Smart Lock Pro. After the calibration is done the app closes and opens the lock to confirm everything is functioning. (There are no manuals that come with the lock. There is a card that directs you the August website or download the app.)
4) Using the app is very easy and the layout is very intuitive. I set up my own access and sent out two access keys for my cleaning lady and homecare service people. There is a feature where the Smart Lock Pro will automatically open when you and your phone approaches the lock. It was novel at first, but I thought about the possibility of my phone being lost or heaven forbid a hostage situation being forced into my home. So, I turned this feature off. The access keys given out can be limited to certain days and times of the day. There is flexibility to assign keys on a temporary basis.
5) This lock can be used with Apple's HomeKit or Z-Wave for smart home integration. I am hoping to combine the lock with my Ring Pro doorbell camera. My thought is after someone rings the doorbell I would be able to see them, talk to them and open the door from a remote location using the Ring app. I have an elderly parent who is hard of hearing, so it would be very convenient to see if it is friends, a delivery person, or whomever and then either let them in or just talk to them when I'm not at home. I will add an update after I try to set this up.

It's only been a week, but so far I am very pleased with the lock. There are only two things that would make this an outstanding purchase. One is the price. It is a little on the expensive side, but this smart lock does deliver on what is advertised. Second, I wish there was a battery meter somewhere on the status page of the door. It's only four AA batteries, so I'll just replace them every year, but it would have been nice to have a warning or visual when the batteries need replacing. Note that you can use your key to enter or turn the August Smart Lock from the inside to exit should the lock run out of batteries or the WiFi goes down.
2 people found this helpful
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Reviewed in the United States on January 2, 2024
Color Name: Dark GrayVerified Purchase
Easy to fit- great mechanism. Opens with Bluetooth when I approach door and can open or lock from anywhere on the planet (if I can get coverage!)
Great lock and super simple. Works well with Alexa and I have a routine on Alexa that locks the door every night at 8:30 and Alexa tells me when it’s locked.
I have granted family access rights and I can see when and who unlocked the door.
One person found this helpful
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Top reviews from other countries

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bigp6969
5.0 out of 5 stars Great smart lock, easy to use!
Reviewed in Canada on October 14, 2019
Color Name: SilverVerified Purchase
Great smart lock! Works really well and was pretty easy to setup. It's great for us to be able to let neighbours in to take our dog out when we are in a pinch. The auto lock feature is pretty good but does not work sometimes due to being in the elevator and being kicked off the network.

Highly recommended and the app is great. Also service is great too.. needed a replacement door sensor and they sent it right away.
Karthik Nayak
5.0 out of 5 stars Good product. Great seller
Reviewed in India on December 25, 2020
Color Name: Dark GrayVerified Purchase
I had already used this product before and was happy with it. Needed it as a replacement. Seller was great as well.
Grace McGarvey
1.0 out of 5 stars Don’t buy if you live in UK
Reviewed in the United Kingdom on September 22, 2020
Color Name: SilverVerified Purchase
This product does not work if you live in UK.
Spent one month trying to get trades men to fit it, not one of them able to find correct cylinder. USA have different locks to UK, DONT BUY IF YOU LIVE IN UK. Buy a smart lock made in UK as it will match our locks. They shouldn’t be selling this in the UK!!!!
23 people found this helpful
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Víctor Rivas
5.0 out of 5 stars Super práctica y segura
Reviewed in Mexico on June 21, 2018
Color Name: SilverVerified Purchase
Lo mejor de esta cerradura es que en 15 minutos quedo instalada, configurada y funcionando, la utilizó con la app casa de iOS y se sincroniza perfecto con otros dispositivos Smart home que utilizo, viene con un sensor para verificar que tu puerta se encuentre correctamente cerrada, por fin dejo las llaves en la bolsa y me da tranquilidad saber en cualquier momento si esta bien cerrada la puerta, además lleva un historial de cuando y quien abre la puerta. Por último, es que pasa completamente desapercibida ya que por fuera quedo la misma cerradura sin que se vea extraña o diferente.
8 people found this helpful
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Bec.A.
5.0 out of 5 stars Great smart lock
Reviewed in Australia on July 20, 2020
Color Name: Dark GrayVerified Purchase
Awesome lock. Works wonders and set up was so simple. Made well.