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Sonos One (Gen 1) - Voice Controlled Smart Speaker (Black) (Discontinued by manufacturer)

4.4 4.4 out of 5 stars 2,677 ratings

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Black

Purchase options and add-ons

Brand Sonos
Model Name Sonos One
Speaker Type Multi Room
Connectivity Technology Amazon Alexa
Special Feature Built in microphone

About this item

  • Sonos One - The powerful smart speaker with voice control built in.
  • This product has been replaced by Sonos One (Gen 2).
Ask to play music, hear the news, control your smart home, and more with this smart speaker.
Alexa Built-in Learn more

Alexa Built-in

This smart speaker has been certified by Amazon for its built-in Alexa functionality, providing a voice-forward experience to play music, read news, control other smart home devices, and more.

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$249.99
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Sonos One (Gen 1) - Voice Controlled Smart Speaker (Black) (Discontinued by manufacturer)
Sonos One (Gen 1) - Voice Controlled Smart Speaker (Black) (Discontinued by manufacturer)
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Price$249.99-6% $258.00
Typical:$275.00
-6% $449.99
New Price:$479.00
-5% $235.99
List:$249.00
-7% $469.00
Typical:$504.00
$217.00
Delivery
Get it Apr 1 - 3
Get it as soon as Monday, Apr 1
Get it as soon as Tuesday, Apr 2
Get it as soon as Monday, Apr 1
Get it Apr 2 - 4
Customer Ratings
Sound quality
4.6
4.6
4.4
4.7
4.6
Easy to install
4.0
4.0
4.6
Alexa integration
3.8
3.8
3.8
Value for money
3.9
3.5
4.1
Sold By
Toddler Essentials
Group Usa
Mlaags
Mlaags
Group Usa
Zuzu Cares 4u
power source
Corded Electric
Corded Electric
Battery Powered
Corded Electric
Battery Powered
Corded Electric
connectivity tech
Amazon Alexa
Amazon Alexa-enabled; Ethernet; Wi-Fi
Wi-Fi
Wi-Fi
WiFi
Wi-Fi
speaker type
Multi Room
Multi Room
Bookshelf
Multi Room
Rear Surround
Smart Speaker
mounting type
Floor Standing
Table Top
Tabletop
Shelf Mount
Tabletop
Tabletop
weight
4.08 pounds
3.92 pounds
4500 grams
4.79 pounds
control method
voice
voice
voice
voice
voice
application
model name
Sonos One
Sonos One
Sonos Era 100 - Black
Sonos One SL

What's in the box

  • One
  • AC power cord
  • Ethernet cable
  • Quickstart Guide
  • Product guides and documents

    Looking for specific info?

    Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here. [PDF ]

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    Sonos

    Sonos One (Gen 1) - Voice Controlled Smart Speaker (Black) (Discontinued by manufacturer)


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    Product Description

    All-new Sonos One – Voice Controlled Smart Speaker with Amazon Alexa Built In (Black). Two Class-D digital amplifiers perfectly tuned to match the speaker drivers and acoustic architecture.

    Customer reviews

    4.4 out of 5 stars
    4.4 out of 5
    2,677 global ratings

    Customers say

    Customers like the sound quality and ease of setup of the speakers. For example, they say it's an impressive speaker with crisp, bright sounds and deep bass. That said, they also appreciate the ease of pairing and Alexa integration. That being said, opinions are mixed on quality, alexa integration, value, and connectivity.

    AI-generated from the text of customer reviews

    771 customers mention615 positive156 negative

    Customers like the sound quality of the speakers. They say the sound is stellar, impressive, and crisp. They also say the music is deep and the bass is deep. Customers say the speaker is a great option for a higher end speaker that is able to hear them from other rooms.

    "...is a huge upgrade over what we had and fills our room with deep, rich sound...." Read more

    "...For me, the jury is still out but this is an impressive speaker. It may not be for everyone, but it is worth your consideration...." Read more

    "...relatively small issues, at least for me, it is a great option for a higher end speaker that is a bit more affordable than some of the other options." Read more

    "...The Sonos was louder and had a stronger bass line (to be expected with its woofer config) but didn't match the openness.• Mexico – Firefall...." Read more

    244 customers mention188 positive56 negative

    Customers like the ease of setup of the speakers. They mention that the Sonos app is excellent, the Alexa integration is easy to set up, and the pairing is simple. The setup was flawless, and overall connectivity is insanely easy. Some say that resetting the speaker was not difficult.

    "...Out of the box the set up was VERY easy. I dread the day when I buy a new piece of tech and have no clue how to make it work...." Read more

    "...It was the third or fourth try, It went online. Alexa set up right away. Had to get use to the song and dance for optimizing the Sonos to a room...." Read more

    "...was easy to use and worked well. It shows that this is a mature product that has evolved over time...." Read more

    "...It is a bit time consuming, but fairly straightforward. As long as you are not technophobic anyway...." Read more

    385 customers mention174 positive211 negative

    Customers are mixed about the Alexa integration of the speaker. Some mention that it works very well, while others say that it's not fully functional. Some say that the microphone is a lot better than the Echo Dot, and the capacitive touch control works well. However, some customers report that not all Alexa skills will work through the Sonos One, and that the functionality is lacking in responsiveness.

    "...I've read here that the Alexa function is not great on the Sonos, but again that depends on your needs and perspective...." Read more

    "...I happen to be totally blind. The Sonos app works nicely on IOS with Boiceover...." Read more

    "...Sorry, “Calling [and Drop-In] with Alexa is not supported on this device. You can use the Alexa app instead.”..." Read more

    "...It does have Alexa functionality (you have to put in your Amazon details in the Sonos app, and set it up in the Alexa app)...." Read more

    241 customers mention156 positive85 negative

    Customers are mixed about the quality of the speakers. Some mention that it delivers quality, whole-house sound without running speaker, and is an excellent piece of hardware. However, others say that it's not great, has limited functionality, and has a confusing and generally poor quality setup experience.

    "...aging ears the Sonos is a huge upgrade over what we had and fills our room with deep, rich sound...." Read more

    "...This Sonos One has proven to me to be very consistant throughout all of the genres of music I play... this is provided you take the time to run the..." Read more

    "...The Alexa integration proved to be the determining factor for me. It’s not great (as others have commented on the limited functionality) but I..." Read more

    "...or small speaker for music, this is it because I have found it to be reliable and enjoyed the quality of the product and software...." Read more

    102 customers mention38 positive64 negative

    Customers are mixed about the connectivity of the speakers. Some mention that it integrates well with Spotify, while others say that it's difficult to connect sometimes.

    "...moment it can only connect to other Sonos speakers, but cannot connect wirelessly to a TV...." Read more

    "...It always comes online quickly, and connects fine.- Streaming is great. I saw some reviewers complaining about skips...." Read more

    "...The Sonos – not so much. It offers no additional connectivity other than through the Sonos app. A closed ecosystem - to a fault...." Read more

    "...But still, is was a pain to connect. But if you're willing to go through the huge headache of setting it up, it's worth it...." Read more

    63 customers mention39 positive24 negative

    Customers are mixed about the value of the speakers. Some mention it’s well worth the cost, a great investment, and saved lots of money. However, other customers say that it's a bit pricy, not worth the extra $, and an expensive piece of obsolescence. They also say that the sound quality is nice, but not worth an extra $.

    "...It came out cheaper than wiring the house, and I get to control my music from any of the mobile devices. That's neat...." Read more

    "...but they seem to be too difficult to setup and have too many restrictions for the price." Read more

    "...The speaker is relatively compact in size yet hefty. It immediately gives you the impression of quality...." Read more

    "...I think the sound is better than I expected. The low end is impressive...." Read more

    121 customers mention35 positive86 negative

    Customers have issues with the voice recognition of the speakers. They mention that Alexa has a hard time understanding commands and can't do Alexa routines. They also say that spoken commands are rarely recognized and often confused. Customers also say the direction of the troubleshooting was not satisfactory. They say the app is clunky to navigate and the speaker lacks specific skills.

    "...Some sound when touched but it is hard to figure out those controls which stop and start the music...." Read more

    "...The setup was super easy and took less than 10 minutes. Alexa setup can be a little fussy especially when you have a non-standard setup with..." Read more

    "...Well I made the right choice. The Sonos One integrates so much better with my listening needs...." Read more

    "...Our whole family is actually happy. Note that Assistant is not yet as fully capable as on Android smartphones or Google Home, but it is sufficient..." Read more

    In love with my Sonos One!
    5 Stars
    In love with my Sonos One!
    I was apprehensive about buying a Sonos because of some of the negative reviews, but I'm glad I went through with it. I love my Sonos! The sound quality and tone is excellent, especially coming from a single speaker in my bedroom (better than my old Bose dock it was replacing). It was very easy to set up, and now I have it connected to my smart home products, including Philips Hub smart lights and Kasa outlets. I was easily able to play music through the speaker - primarily using Spotify. I saw a lot of comments about having to use the Sonos app to play music, and was really concerned about that - but after linking my account, I've been able to play music from my spotify app and just choose my sonos speaker as the output (much like I'd choose headphones, ipad, iphone, PC, or vehicle via bluetooth or wireless). I have not had any issues playing music, using Alexa, or controlling my smart home products. I'm glad I made this purchase, and look forward to expanding my Sonos products in the future.
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    Top reviews from the United States

    Reviewed in the United States on December 21, 2017
    Color: BlackVerified Purchase
    1,172 people found this helpful
    Report
    Reviewed in the United States on July 28, 2018
    Color: BlackVerified Purchase
    2 people found this helpful
    Report
    Reviewed in the United States on December 30, 2018
    Color: BlackVerified Purchase

    Top reviews from other countries

    Translate all reviews to English
    Md Abu Shuphiyan
    5.0 out of 5 stars Perfect addition to Sonos ecosystem
    Reviewed in India on September 8, 2020
    Color: BlackVerified Purchase
    El_Uges
    5.0 out of 5 stars La bocina que siempre quise tener
    Reviewed in Mexico on November 17, 2018
    Color: WhiteVerified Purchase
    8 people found this helpful
    Report
    Certified Reviews
    5.0 out of 5 stars Devine Audio Caviar!
    Reviewed in Canada on July 21, 2018
    Color: WhiteVerified Purchase
    Customer image
    Certified Reviews
    5.0 out of 5 stars Devine Audio Caviar!
    Reviewed in Canada on July 21, 2018
    The Good
    ▬▬▬▬▬▬▬▬
    1. Completely Best Smart Whole Home Speaker we've ever tested!
    2. Sound quality & superior base! Completely beats the competition on a price per quality increase; plus more features as well
    3. Built in Amazon Alexa for controlling next songs, smart home, weather, skills and more. Included with this unit is the support of Alexa ESP which in a home with more than one echo only the closed one to you will respond.
    4. Has touch sensitive buttons on top for play/pause, volume up and volume down which are a joy to press from a UX perspective
    5. Has a remarkably superior microphone which picks up your voice just as good as the offical amazon echo devices. Compared to other 3rd party alexa devices this is the best microphone in a 3rd party alexa device. You never know how much you need this until you have a device that has a poor Mic!
    6. Sleak, beautiful & stylish from head to toe; packaging, main unit & also accessories.
    7. Whole home streaming audio experience (chain multiple sonos together to play same or different songs in different rooms/floors)
    8. Added Support of your favourite platforms like amazon music, Spotify, Pandora, iheartradio, DLNA UPNP local home Media servers (all your computers mp3's/wav/aac/etc), flac lossless audio.
    9. As of July 15th 2018 they just added Apple ios Airplay 2 functionality support with even more features announced on the way
    10. Has both wifi and Ethernet connections and 1st & 3rd party mounting accessory compatibility

    The Bad
    ▬▬▬▬▬▬▬▬
    1. When music is playing loud, the microphone to use alexa has a hard time hearing you. While this is an issue it may be very tough to solve this.
    2. No support for typical copper wire (red/black) to hook up to your reciever for home theatre support. You have to buy their additional add on unit which still won't let you completely doing things like 5.2, 7.2, 9.2, 11.2, 13.2, atmos or dts:X audio receiver configurations. This main draw back is what would take this review from 5/5 to 6/5.

    The Bottom Line
    ▬▬▬▬▬▬▬▬
    If you love music now you will even more. This is the only smart speaker you'll ever need to enjoy the most incredible beautiful musical experiences. There is nothing better, nore will there be from a competitive company for an extremely long time. This is a fantastic device, you're buy top quality. Your ears, friends and family with enjoy this for the indefinite future to come! YES PLEASE!!!!!
    Images in this review
    Customer image
    Customer image
    19 people found this helpful
    Report
    Kay
    5.0 out of 5 stars Love The Sonos One With Alexa
    Reviewed in Canada on December 20, 2018
    Color: BlackVerified Purchase
    Customer image
    Kay
    5.0 out of 5 stars Love The Sonos One With Alexa
    Reviewed in Canada on December 20, 2018
    Took a chance and ordered a Sonos One Open Box from another Big Box retailer. The return policy and full warranty just as if I were to be buying new was reassuring. Free shipping was included. Package was shipped in a well packaged box. Opening the Sonos one box, all was there including the cloth cover the speaker originally came with. Speaker was mint with no defects.

    Connecting and setting up was a breeze as I watched many YouTube tutorials beforehand. Highly recommend doing that as Alexa integration can trip you up if you don't do it correctly. I purchased the Sonos One exclusively for listening to music tho. We set this speaker up in our Kitchen. Shortly after set up, and one system update, I found Alexa to be quite useful and handy, didn't think I would. Surprisingly, my low tech wife really liked it as we have a Premium Spotify account and voice commands to play songs works fantastically. Very handy while working in the Kitchen.

    A week later I bought another Sonos One Open Box. Same experience except this time the speaker was missing the cloth cover but was instead surrounded with packing paper. This time I hooked this one via Ethernet at the back of the speaker directly to my router creating a dedicated WiFi connection for my Sonos One's called "Sonos Mesh". We have not experienced any disruptions with playing music and the volume adjustment was very responsive. This was also the case with just regular WiFi. I Enabled “Sonos Mesh” for good measure. Also, with a few taps of the Sonos app on my iPad I paired the 2 speakers for stereo sound.

    A few days later I bought a Open Box Sonos Beam sound bar for our Living Room TV. Now we have music in our Kitchen, Den and Living room in our small 1000 SF Town House. Sound Bar works with Alexa as well and all my Sonos speakers have Apple's Air Play 2 capability! Sonos Beam makes a fantastic first time Home Theatre with a small/medium Living Room. Very pleased with Sonos and the Open Boxes.
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    Manuel Rivas
    5.0 out of 5 stars Buen sistema de audio personal: calidad de audio y elegancia
    Reviewed in Mexico on September 1, 2018
    Color: BlackVerified Purchase
    3 people found this helpful
    Report