- 6 VIDEOS
Image Unavailable
Color:
-
-
-
- To view this video download Flash Player
Amazon eero Pro 6 mesh Wi-Fi 6 system | Fast and reliable gigabit speeds | connect 75+ devices | Coverage up to 6,000 sq. ft. | 3-pack, 2020 release
We don't know when or if this item will be back in stock.
- Premium Wi-Fi 6 performance - eero Pro 6 covers up to 6,000 sq. ft. with support for wifi speeds up to a gigabit.
- SAY GOODBYE TO DEAD SPOTS AND BUFFERING - eero’s mesh wifi technology optimizes for your space—so you can confidently stream 4K video, game, and video conference across your home.
- MORE WIFI FOR MORE DEVICES - Wi-Fi 6 supports faster wifi than prior standards and permits 75+ connected devices
- SET UP IN MINUTES - The eero app walks you through setup and allows you to manage your network from anywhere. Plus, free customer support is available 7 days a week.
- CONNECT TO ALEXA - eero Pro 6 doubles as a Zigbee smart home hub, making it easy to connect and control compatible devices on your network with Alexa.
- GETS BETTER OVER TIME -Automatic updates help keep your network safe and secure.
- EASILY EXPAND YOUR SYSTEM - With cross-compatible hardware, you can easily add eero products as your needs change.
There is a newer version of this item:
Smart home devices for you
"Alexa, turn on the lights."
Control the lights with your voice.
Customers also bought these items from Amazon Devices
- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Reducing CO2 products reduce their carbon footprint year after year. Certified by the Carbon Trust.
- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Reducing CO2 products reduce their carbon footprint year after year. Certified by the Carbon Trust.
- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Reducing CO2 products reduce their carbon footprint year after year. Certified by the Carbon Trust.
Give your home the connectivity it deserves
Say goodbye to dead spots and buffering—even when the whole family is online. As you add more devices, your connection stays strong and doesn’t slow you down.
|
Easy to set up and use
Unlock your wifi’s potential
With a built-in Zigbee smart home hub, eero Pro 6 connects compatible devices to Alexa so you can control lights, locks, plugs, and more.
Works with Alexa
With eero Pro 6 and an Alexa device (not included) you can easily manage wifi access for family profiles, taking focus away from screens and back to what’s important.
Technical Details
eero Pro 6 system
Title |
Amazon eero Pro 6 mesh wifi system |
Wifi coverage |
Covers up to 6,000 sq. ft. |
Type |
Router (connects to modem as primary router) |
Supported speeds |
Best for internet speeds up to a gigabit |
Wifi connectivity |
Wi-Fi 6 tri-band concurrent 2:2:4 (802.11ax), compatible with older wifi standards |
Wired connectivity |
Two auto-sensing gigabit Ethernet ports for WAN and/or LAN connectivity |
Speed rating |
AX4200 |
Smart home connectivity |
Works with Alexa, Amazon Frustration Free Setup, 802.15.4 radio (Zigbee, Thread), Bluetooth Low Energy 5.0. |
Electrical Rating |
100-240V AC, 50-60Hz |
Processor, memory, and storage |
1.6 GHz quad-core processor, 1 GB RAM, 4 GB flash storage |
Network security and services |
Profiles, WPA3 (eero Labs feature), WPA2, TLS v1.2+, VPN passthrough, IPv6, NAT, UPnP, port forwarding, DHCP, static IP, and cloud connectivity |
Required for setup |
Supported iOS or Android device and internet service (with cable or DSL modem, if required). See requirements. |
Temperature Rating |
Operating: 0˚C- 40˚C Storage: -25˚C- 60˚C Operating humidity: 0% - 90%, non-condensing Operating altitude: <3000m |
Dimensions |
5.6 in x 5.4 in x 1.9 in (142 mm x 138 mm x 48 mm). Actual size and weight may vary by manufacturing process. |
Warranty and Support |
1-year limited warranty. Free customer support is available 7 days a week. Learn more warranty and support. |
Subscription |
30-day eero Plus trial is limit one per new eero customer account. Additional terms apply, see the eero Plus Terms of Service for more details. eero Internet Backup performance will vary and you are responsible for data charges with backup connection providers. Learn more about eero Internet Backup requirements, performance, and compatibility here. |
Software Security Updates |
This device receives guaranteed software security updates until at least five years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. |
Legal Disclaimer |
Some features require linking your Amazon account, and downloading the Alexa application or using a compatible Alexa device. Internet connection speeds and availability depend on your internet service provider; if your internet service provider does not provide you with the maximum supported speed, you will not experience that maximum speed. Maximum wireless signal rates are derived from IEEE 802.11 standard. Specifications assume wired Ethernet connection; your experienced speed may vary when connected to an eero device that is configured as a wireless extender. Coverage estimates are based on normal use conditions. Actual range and performance can vary, and maximum supported speeds may not be available to all customers, due to factors such as local regulations (including power limits), network configuration, interference, connected devices, device usage, building materials, and obstructions. Specifications are based on use of a Wi-Fi 6 or later generation client device. For more information about eero performance, visit support.eero.com. |
Compare eero products
Price | From: $199.99 | From: - | From: $1,699.99 |
Ratings | 4.4 out of 5 stars (18,734) | 4.4 out of 5 stars (4,593) | 4.2 out of 5 stars (153) |
Wifi coverage | Covers up to 5,000 sq. ft. | Covers up to 6,000 sq. ft. | Covers up to 7,500 sq. ft. |
System Configuration | 1 router, 2 extenders | 3 routers | 3 Routers |
Wireless network speed | Best for internet speeds up to 500 Mbps | Best for speeds up to a gigabit | Up to 9.4 Gbps: (Up to 9.4 Gbps wired; up to 4.3 Gbps wireless) |
Wifi standard | Wi-Fi 6 (802.11ax) | Wi-Fi 6 (802.11ax) | Wi-Fi 7 (IEEE802.11a/b/g/n/ac/ax/be) |
Number of wifi radios | 2; Dual-band | 3; Tri-band | 3; tri-band |
Ethernet ports | 2 Ethernet ports on eero 6 router only | 6 Ethernet ports (2 per eero Pro) | Twelve: 6 x 10 GbE ports; 6 x 2.5 GbE ports |
Placement | Countertop | Countertop | Countertop |
Videos
Videos for this product
9:01
Click to play video
Amazon eero Pro 6 tri-band mesh Wi-Fi 6 system
VeteranDP | VNCC
Videos for this product
3:12
Click to play video
Amazon Eero Mesh Router & Beacon - Unboxing & Review
The French Glow
Videos for this product
0:34
Click to play video
Honest Review of Amazon Eero Pro 6 mesh Wi-Fi 6 system
Michelle M.
Looking for specific info?
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the performance and ease of installation of the device. For example, they mention the speed is fabulous, the internet uploads and downloads are super fast, and the support is easily reachable and very responsive. They also like the app, and coverage. That said, opinions are mixed on wifi signal, stability, value, and connectivity.
AI-generated from the text of customer reviews
Customers like the performance of the device. They say the speed is fabulous, internet uploads and downloads are super fast, and the product is reliable and quality. Customers also appreciate the pause features and the simple upgrade process. They mention that the device functions well with normal unmanaged switches and is satisfying.
"...My family and I are grateful and we appreciate the experience of the fastest and most secure WiFi available on the market today; we will use this to..." Read more
"...When I have questions, US-based tech support is easily reachable, very responsive, and always helpful...." Read more
"...I understand that the mobile app is designed to be simple, friendly, and intuitive by design. For achieving that, eero has (intentionally?)..." Read more
"...I was having problems with them. Once puck wasn't getting the speed it should and the signal dropoff between rooms was pretty dramatic...." Read more
Customers find the installation process of the Eero very easy. They say the instructions are simple and few, and the app walks them through the setup very nicely. The setup is smooth and fast, and all devices came online right away. Customers also say the app is simple and straight-forward, with a user-friendly interface. They also say that the technical support is best in class and US-based.
"...Overall, the setup experience via the eero app impressed me by its simple and straight-forward pages with visually pleasing animations...." Read more
"...Their technical support is best in class and US-based (at least as of the time of this writing)...." Read more
"...Configuration was easy to, take the unit that was the "master" and plug it into the ethernet from the fiber jack, Everything auto negotiated and 10..." Read more
"...It quickly detects and connects to the routers. It walks you through the setup process while providing visual guidelines on where to place it..." Read more
Customers like the app. They say it walks them through the setup process and is simple and intuitive. They also say it's handy and good for monitoring devices connected to your Wi-Fi. However, some customers have concerns about the size of the app and its ability to manage client devices.
"...experience via the eero app impressed me by its simple and straight-forward pages with visually pleasing animations...." Read more
"...This week, the app started showing Data Usage that you can look at monthly, weekly, and daily and by the device...." Read more
"...The Mobile App is simple and very intuitive. It quickly detects and connects to the routers...." Read more
"...is the thing, you cannot manage the WiFi channel, and the Eero app is made for dummies, it doesn’t tell you anything about it...." Read more
Customers are satisfied with the coverage of the product. They mention that it provides great coverage in their house, with more uniform coverage. They also appreciate the powerful signal and say that the three devices cover great, both inside and outside.
"...Essentially, greater reliability and faster speed and with better coverage. So, I was intrigued. I thought that maybe eero got it right this time...." Read more
"...I'm on the fence with this product. As stated previously, the speeds, coverage, and simplicity in setup are fantastic...." Read more
"...Now speeds average 300-500Mbps. I also noticed much improved coverage...." Read more
"...Operations have been smooth so far, coverage decent with hand-offs pretty smooth. Time will tell whether the price was worth it." Read more
Customers are mixed about the wifi signal. Some mention that they have strong network signals across all three floors, while others say that their computers have started dropping connection after about an hour of use. The signal dropoff between rooms was pretty dramatic, and there are occasionally interruptions of service.
"...It is fast and seamless. I had to disconnect one of the two satellites to put it in another place...." Read more
"...I was wrong. With this 3-pack, I have strong network signals across all three floors, on a deck, and on a lower patio...." Read more
"...know why albeit, when my eeros updated to 6.1.0-877 the gateway was no longer gigabit (only 100Mbps max download and upload speeds)..." Read more
"...Finally, a super reliable, high speed, true mesh network! The only issue that I experienced was the three lemons out of the 18 devices purchased...." Read more
Customers are mixed about the stability of the product. Some mention it's rock solid, reliable, and amazing, while others say it'll go bad.
"...What was initially a very good product has become a great product with robust and frequent software upgrades...." Read more
"...Better signal throughout the house, better speeds, not as much dropoff...." Read more
"...When I followed the instruction to unplug the old eero pro, the replace failed...." Read more
"...I am impressed with this mesh system's solid performance and stability that I would give it a 5-stars...." Read more
Customers are mixed about the value of the product. Some mention it's well worth the money, has a reasonable price point, and is useful with the extra cost Eero Secure monitoring. Others say the devices are not worth the list price, are a huge waste of money, and have a monthly fee for more functionality.
"...Also, the have a monthly fee for more functionality which I'm not a fan of. Will keep you posted after longer use...." Read more
"...Although it comes with a hefty price tag, it has worth the investment. So far, the "Never worry about Wi-Fi again" that eero claims are a reality...." Read more
"...Easy to set up (I did it alone and I’m bad with these things). It may not be cheap but you won’t regret it." Read more
"...Of course, you have to pay for that extra performance, but it's worth every cent if you need it and can afford it...." Read more
Customers are mixed about the connectivity. Some mention that the connected devices are all linked automatically, and the speed of Wi-Fi is fast. However, others say that it was the reason they had no internet access, and that the lack of a web interface is frustrating.
"...Even if you pay for the Plus service, the guest network is wide open, and again there is no visibility into the traffic...." Read more
"...The Mobile App is simple and very intuitive. It quickly detects and connects to the routers...." Read more
"...Cons-No way to use the Zigbee hub without Alexa app..." Read more
"...The eero Pro 6 has the ability to set up a guest network, enable parental controls, and check upload/download speeds without having to rely on a..." Read more
Reviews with images
-
Top reviews
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
— Setup —
To add the new gateway eero node to my network and remove the old gateway eero node from my network, I tapped on the plus icon. Then I tapped on the “add or replace eero device” button. After that, I tapped on the “replace eero” button on that activity.
From there, the eero app showed me how to replace my gateway eero node. The app told me to plug in the new eero pro WiFi 6. However, in the next page the app told me to unplug the old gateway eero node (before it could have been factory reset / etc.) When I followed the instruction to unplug the old eero pro, the replace failed. The instruction to unplug did not make sense to me so I tried again with the old eero pro plugged in and the new eero pro WiFi 6 plugged in.
After that, the eero cloud was able to migrate my 2019 eero pro network (all settings) to my new 2020 eero pro WiFi 6 gateway-designated node.
In the future, I would like to use something similar to the following app flow.
1. Show the user a multi-selectable list of eeros they own, let the user select all the eeros they want to remove from the network in one page, remove them from the network before the replace procedure begins
2. Disable all not-removed older model nodes (if there were any)
3. After that, to keep it simple automatically replace the gateway node first (red light old, solid blue light new)
4. Automatically loop for each remaining eero node the user wanted to replace
5. Enable all nodes attached to the new gateway
Overall, the setup experience via the eero app impressed me by its simple and straight-forward pages with visually pleasing animations. The one issue I encountered during the replace procedure was not a problem for me due to my problem-solving mindset.
— First week —
I immediately saw the WiFi 6 icon on my S10+ with a 1.2Gbps link with WPA2 (WiFi is half duplex, so speed test showed half that top speed and fully saturated it with my ISP fiber gigabit link down and up)
WPA2/WPA3-Personal in transition mode is supported by eero pro and eero WiFi 6 pro, so I toggled it on in the app “eero labs” settings.
That is great news to me because I can use better WiFi security and this is one of the few routers on the market that currently support WPA3. It is an experimental setting as described by eero on their website.
Although the eero website says some Chamberlain models do not work, my Chamberlain model B1381 MyQ garage door opener with Amazon Key enabled connected and worked well with the WPA3 toggle enabled in the eero app.
I have about 50 WiFi devices on my network and all of them were able to connect immediately to the new eero pro WiFi 6 nodes.
In my mind, the gateway eero node should be the most processor-powerful node in a mesh network because all down-stream nodes’ packets going to or from the internet flow through a single gigabit port on the gateway-designated node to a modem, or ONT in this case.
— Thoughts —
In the past, I used eero secure but found that it occasionally over-protectively blocked websites that I did not want blocked. In the future, I would like to see the eero app have allow and deny lists to override the eero secure DNS blocker.
I would rather have NextDNS over TLS instead of eero secure DNS, however that is not an option in the app.
Like eero pro, eero pro WiFi 6 still does not have an admin configuration website that would be served at the gateway IP. All configuration is done via the eero mobile app. To me, this is a non-issue.
I tested the included cat.6 Ethernet cable with my Ethernet cable wiring tester. As expected, it passed because it is wired correctly.
Overall, this is an excellent mesh network system for work from home. My ping is 0ms and jitter is 0ms over fiber to the speedtest site hosted by my ISP connected directly to my PC via another cat.6 Ethernet cable. My PC speedtest shows over 900 Mbps down and up when wired through the new eero. The old eero consistently only gave my PC less than 750 Mbps down and up using the same cable and configuration. With all of the secondary nodes hardwired to the gateway node, my network gives me over 600 Mbps download speed and 600 Mbps upload speed on my S10+ phone. This new 3 pack of eero pro WiFi 6 gave us great improvements over the old eero pro. My family and I are grateful and we appreciate the experience of the fastest and most secure WiFi available on the market today; we will use this to the fullest.
— Update: Week Two —
Today Tuesday at 3am, my eero network automatically updated while in bridge mode and the gateway eero blinked blue for 3 minutes then solid red on all 3 eero nodes. This may be caused by a difference in firmware, where the eero WiFi 6 pro did not figure out my network topology path from the gateway-designated node to the other nodes.
In my case, my network topology for the three eero nodes is the following:
1. ONT ↔ OpenWRT Router ↔ first eero (gateway designated, bridge mode) ↔ non-managed switch ↔ second eero (hardwired)
2. ONT ↔ OpenWRT Router ↔ first eero (gateway designated, bridge mode) ↔ third eero (WiFi)
The eero pro had no issues in this same network topology configuration yet the eero WiFi 6 pro had an issue and red lights all nodes after 3 minutes and until manual intervention.
Other users have reported the same issue on Reddit, so it seems this configuration is not supported well now. When all nodes are WiFi not hardwired to the gateway-designated node, it works. Also, if all nodes are hardwired to the gateway-designated node, it works. The problem now might be caused by a mixture of WiFi and hardwired eero nodes in the network.
For me, I will find a way to hard wire the third eero node.
— Update: Week Three —
After a week with 6.0.3 firmware installed on all three nodes, the WiFi connected node to the gateway node path had a latency issue that became worse over the week. So, I removed the WiFi connected node (not hardwired to the gateway node) in my bedroom via the eero app. After that, my devices that were connected to that node (which experienced the bad latency) were fixed. Meanwhile, the latency of devices (WiFi and Ethernet) connected via hardwired nodes to the gateway node remained minimal (great) since installation.
— Update: Month One —
I don't know why albeit, when my eeros updated to 6.1.0-877 the gateway was no longer gigabit (only 100Mbps max download and upload speeds)
Previously, my gateway was showing 940+ Mbps in the eero app speed test for weeks. WiFi connected devices also only speed test at up to 100Mbps through speedtest.net and fast.com apps to the same server that was showing >600Mbps up and down speeds prior to the 6.1.0 update.
No hardware in my network environment changed between 6.0.3 and 6.1.0. Only the update happened. Rebooting the network via the app did not fix this issue.
Update:
I unplugged the Gateway Ethernet cable and plugged it back in. That fixed my issue and my WiFi 6 network is back to 940+ Mbps download and upload speeds.
—
Reviewed in the United States on November 21, 2020
— Setup —
To add the new gateway eero node to my network and remove the old gateway eero node from my network, I tapped on the plus icon. Then I tapped on the “add or replace eero device” button. After that, I tapped on the “replace eero” button on that activity.
From there, the eero app showed me how to replace my gateway eero node. The app told me to plug in the new eero pro WiFi 6. However, in the next page the app told me to unplug the old gateway eero node (before it could have been factory reset / etc.) When I followed the instruction to unplug the old eero pro, the replace failed. The instruction to unplug did not make sense to me so I tried again with the old eero pro plugged in and the new eero pro WiFi 6 plugged in.
After that, the eero cloud was able to migrate my 2019 eero pro network (all settings) to my new 2020 eero pro WiFi 6 gateway-designated node.
In the future, I would like to use something similar to the following app flow.
1. Show the user a multi-selectable list of eeros they own, let the user select all the eeros they want to remove from the network in one page, remove them from the network before the replace procedure begins
2. Disable all not-removed older model nodes (if there were any)
3. After that, to keep it simple automatically replace the gateway node first (red light old, solid blue light new)
4. Automatically loop for each remaining eero node the user wanted to replace
5. Enable all nodes attached to the new gateway
Overall, the setup experience via the eero app impressed me by its simple and straight-forward pages with visually pleasing animations. The one issue I encountered during the replace procedure was not a problem for me due to my problem-solving mindset.
— First week —
I immediately saw the WiFi 6 icon on my S10+ with a 1.2Gbps link with WPA2 (WiFi is half duplex, so speed test showed half that top speed and fully saturated it with my ISP fiber gigabit link down and up)
WPA2/WPA3-Personal in transition mode is supported by eero pro and eero WiFi 6 pro, so I toggled it on in the app “eero labs” settings.
That is great news to me because I can use better WiFi security and this is one of the few routers on the market that currently support WPA3. It is an experimental setting as described by eero on their website.
Although the eero website says some Chamberlain models do not work, my Chamberlain model B1381 MyQ garage door opener with Amazon Key enabled connected and worked well with the WPA3 toggle enabled in the eero app.
I have about 50 WiFi devices on my network and all of them were able to connect immediately to the new eero pro WiFi 6 nodes.
In my mind, the gateway eero node should be the most processor-powerful node in a mesh network because all down-stream nodes’ packets going to or from the internet flow through a single gigabit port on the gateway-designated node to a modem, or ONT in this case.
— Thoughts —
In the past, I used eero secure but found that it occasionally over-protectively blocked websites that I did not want blocked. In the future, I would like to see the eero app have allow and deny lists to override the eero secure DNS blocker.
I would rather have NextDNS over TLS instead of eero secure DNS, however that is not an option in the app.
Like eero pro, eero pro WiFi 6 still does not have an admin configuration website that would be served at the gateway IP. All configuration is done via the eero mobile app. To me, this is a non-issue.
I tested the included cat.6 Ethernet cable with my Ethernet cable wiring tester. As expected, it passed because it is wired correctly.
Overall, this is an excellent mesh network system for work from home. My ping is 0ms and jitter is 0ms over fiber to the speedtest site hosted by my ISP connected directly to my PC via another cat.6 Ethernet cable. My PC speedtest shows over 900 Mbps down and up when wired through the new eero. The old eero consistently only gave my PC less than 750 Mbps down and up using the same cable and configuration. With all of the secondary nodes hardwired to the gateway node, my network gives me over 600 Mbps download speed and 600 Mbps upload speed on my S10+ phone. This new 3 pack of eero pro WiFi 6 gave us great improvements over the old eero pro. My family and I are grateful and we appreciate the experience of the fastest and most secure WiFi available on the market today; we will use this to the fullest.
— Update: Week Two —
Today Tuesday at 3am, my eero network automatically updated while in bridge mode and the gateway eero blinked blue for 3 minutes then solid red on all 3 eero nodes. This may be caused by a difference in firmware, where the eero WiFi 6 pro did not figure out my network topology path from the gateway-designated node to the other nodes.
In my case, my network topology for the three eero nodes is the following:
1. ONT ↔ OpenWRT Router ↔ first eero (gateway designated, bridge mode) ↔ non-managed switch ↔ second eero (hardwired)
2. ONT ↔ OpenWRT Router ↔ first eero (gateway designated, bridge mode) ↔ third eero (WiFi)
The eero pro had no issues in this same network topology configuration yet the eero WiFi 6 pro had an issue and red lights all nodes after 3 minutes and until manual intervention.
Other users have reported the same issue on Reddit, so it seems this configuration is not supported well now. When all nodes are WiFi not hardwired to the gateway-designated node, it works. Also, if all nodes are hardwired to the gateway-designated node, it works. The problem now might be caused by a mixture of WiFi and hardwired eero nodes in the network.
For me, I will find a way to hard wire the third eero node.
— Update: Week Three —
After a week with 6.0.3 firmware installed on all three nodes, the WiFi connected node to the gateway node path had a latency issue that became worse over the week. So, I removed the WiFi connected node (not hardwired to the gateway node) in my bedroom via the eero app. After that, my devices that were connected to that node (which experienced the bad latency) were fixed. Meanwhile, the latency of devices (WiFi and Ethernet) connected via hardwired nodes to the gateway node remained minimal (great) since installation.
— Update: Month One —
I don't know why albeit, when my eeros updated to 6.1.0-877 the gateway was no longer gigabit (only 100Mbps max download and upload speeds)
Previously, my gateway was showing 940+ Mbps in the eero app speed test for weeks. WiFi connected devices also only speed test at up to 100Mbps through speedtest.net and fast.com apps to the same server that was showing >600Mbps up and down speeds prior to the 6.1.0 update.
No hardware in my network environment changed between 6.0.3 and 6.1.0. Only the update happened. Rebooting the network via the app did not fix this issue.
Update:
I unplugged the Gateway Ethernet cable and plugged it back in. That fixed my issue and my WiFi 6 network is back to 940+ Mbps download and upload speeds.
—
I was, and continue to be amazed, by the best tech support team I have ever dealt with. Years ago, I was having trouble with my TiVo setup and eero was able to resolve what TiVo could not, and it was a TiVo issue. I will never forget explaining to someone at TiVo tech support that they did not know what they were talking about and that eero, in resolving the issue, led me to believe that the person who cleans the bathrooms at eero knew more about TiVos ethernet issues than the TiVo tech support person did. When I have questions, US-based tech support is easily reachable, very responsive, and always helpful.
I chose eero over other systems at the time because (i) it was incredibly well-reviewed and (ii) I like the little guy (they were not owned by Amazon at that time). I did not make a mistake and have eero systems running in both my homes, have set up systems for two family members, and recommended eero to a few friends. Everyone is happy, including me as I have not had to provide technical support to any of them.
I wanted a mesh Wifi network that would allow seamless use of my computers, tablets, and phones, as well as integrate with the myriad smart devices in my home (light switches, HVAC controllers, televisions, security devices, cameras, etc.). I found the original eero to do exactly this in a 4400 sq. foot home and a much smaller NYC apartment.
I knew that eero tech support was serious about serving the interests of their customers rather than the company when I tried to expand my system and ran into an issue that, frankly, turned out to be unrelated to eero(this was a Sonos issue). eero went through my network setup with me and offered that I had TOO MANY eero devices on my network, suggested I remove some, and encouraged me to return them as they were overkill. Who does that? (Yes, I probably still have too many eero devices on my network.)
In any event, the initial eero setup was simple and intuitive. The app works great, but I've always been bothered that they do not allow computer access to control the eero (unless you run something like Bluestack to get Android access). That said, configuring things like static IP addresses works fine from the app.
Over the years, I have upgraded bit by bit, adding an eero Pro to function as my network router (yes, in addition to handling Wifi, the eero system can act as the router for your entire network - something I highly recommend doing. I've got FIOS that comes into the house via an ethernet line, that plugs into an eero, the eero heads out to a switch , that switch feeds other switches and a couple of those have eero's running through them. Setup was easy and upgrading has always been a breeze.
In this instance, for the upgrade to the eero Pro 6, I first replaced the router via the app. That was up and running in just a few minutes. Seriously, it took longer to unpack the box than to get the main eero swapped out. There is an option within the eero app to either replace an eero device, remove an eero device, or add an eero device. I don't think the swap could be made any easier. I did the same for the two eero devices that got the other eero Pro 6 devices. All told, after unboxing, the upgrade took under 10 minutes. I replaced the eeros so the new Pro 6 maintained the names (and locations) of the old devices. All network settings remained the same - same wifi network name and password, same guest network name and password, all static IPs, etc. Note: the first picture shows the size difference between the new eero Pro 6 and the initial eero (which is about the same size as the eero Pro). Although it is significantly larger, it is still relatively compact but does run a bit warmer than the original and eero Pro.
The eero network has always worked incredibly well for me. I have over 100 devices on the network, and over 20 with static IPs. One thing to note is that eero advises AGAINST using smart switches that may route different sorts of traffic differently - the eero ecosystem works best if eero controls everything.
The system is constantly improving and new features are frequently added. This week, the app started showing Data Usage that you can look at monthly, weekly, and daily and by the device. I've included a screenshot of that. I've also included a screenshot showing the recent upgrades so you can see how serious they are about upgrades.
I've also included some Speed Test screenshots of the before/after upgrade speeds on my iPhone. On the old eero, the upload/download was 205/89 (it was generally running around 250/200 but that's the last pre-upgrade I had) and on the eero Pro 6, the speed improved to 339/346. I have not yet installed any hardware running Wifi 6 to test that speed.
There is some integration between Alexa and eero and the neatest feature of that is that you can have Alexa tell you which of your eero devices to which your phone (or another device) is connected (and thus nearby).
Finally, I am happy that they've introduced the Zigbee ecosystem into the newest version of the product. I've got a Schlage door lock and it quickly moved over to the eero system when I got rid of the Wink hub.
Bottom line: eero makes a great, reliable, and easy to use product. Their technical support is best in class and US-based (at least as of the time of this writing). The only complaint I can make is that I'd rather be able to access control of my network from a computer rather than the app.
Reviewed in the United States on November 10, 2020
I was, and continue to be amazed, by the best tech support team I have ever dealt with. Years ago, I was having trouble with my TiVo setup and eero was able to resolve what TiVo could not, and it was a TiVo issue. I will never forget explaining to someone at TiVo tech support that they did not know what they were talking about and that eero, in resolving the issue, led me to believe that the person who cleans the bathrooms at eero knew more about TiVos ethernet issues than the TiVo tech support person did. When I have questions, US-based tech support is easily reachable, very responsive, and always helpful.
I chose eero over other systems at the time because (i) it was incredibly well-reviewed and (ii) I like the little guy (they were not owned by Amazon at that time). I did not make a mistake and have eero systems running in both my homes, have set up systems for two family members, and recommended eero to a few friends. Everyone is happy, including me as I have not had to provide technical support to any of them.
I wanted a mesh Wifi network that would allow seamless use of my computers, tablets, and phones, as well as integrate with the myriad smart devices in my home (light switches, HVAC controllers, televisions, security devices, cameras, etc.). I found the original eero to do exactly this in a 4400 sq. foot home and a much smaller NYC apartment.
I knew that eero tech support was serious about serving the interests of their customers rather than the company when I tried to expand my system and ran into an issue that, frankly, turned out to be unrelated to eero(this was a Sonos issue). eero went through my network setup with me and offered that I had TOO MANY eero devices on my network, suggested I remove some, and encouraged me to return them as they were overkill. Who does that? (Yes, I probably still have too many eero devices on my network.)
In any event, the initial eero setup was simple and intuitive. The app works great, but I've always been bothered that they do not allow computer access to control the eero (unless you run something like Bluestack to get Android access). That said, configuring things like static IP addresses works fine from the app.
Over the years, I have upgraded bit by bit, adding an eero Pro to function as my network router (yes, in addition to handling Wifi, the eero system can act as the router for your entire network - something I highly recommend doing. I've got FIOS that comes into the house via an ethernet line, that plugs into an eero, the eero heads out to a switch , that switch feeds other switches and a couple of those have eero's running through them. Setup was easy and upgrading has always been a breeze.
In this instance, for the upgrade to the eero Pro 6, I first replaced the router via the app. That was up and running in just a few minutes. Seriously, it took longer to unpack the box than to get the main eero swapped out. There is an option within the eero app to either replace an eero device, remove an eero device, or add an eero device. I don't think the swap could be made any easier. I did the same for the two eero devices that got the other eero Pro 6 devices. All told, after unboxing, the upgrade took under 10 minutes. I replaced the eeros so the new Pro 6 maintained the names (and locations) of the old devices. All network settings remained the same - same wifi network name and password, same guest network name and password, all static IPs, etc. Note: the first picture shows the size difference between the new eero Pro 6 and the initial eero (which is about the same size as the eero Pro). Although it is significantly larger, it is still relatively compact but does run a bit warmer than the original and eero Pro.
The eero network has always worked incredibly well for me. I have over 100 devices on the network, and over 20 with static IPs. One thing to note is that eero advises AGAINST using smart switches that may route different sorts of traffic differently - the eero ecosystem works best if eero controls everything.
The system is constantly improving and new features are frequently added. This week, the app started showing Data Usage that you can look at monthly, weekly, and daily and by the device. I've included a screenshot of that. I've also included a screenshot showing the recent upgrades so you can see how serious they are about upgrades.
I've also included some Speed Test screenshots of the before/after upgrade speeds on my iPhone. On the old eero, the upload/download was 205/89 (it was generally running around 250/200 but that's the last pre-upgrade I had) and on the eero Pro 6, the speed improved to 339/346. I have not yet installed any hardware running Wifi 6 to test that speed.
There is some integration between Alexa and eero and the neatest feature of that is that you can have Alexa tell you which of your eero devices to which your phone (or another device) is connected (and thus nearby).
Finally, I am happy that they've introduced the Zigbee ecosystem into the newest version of the product. I've got a Schlage door lock and it quickly moved over to the eero system when I got rid of the Wink hub.
Bottom line: eero makes a great, reliable, and easy to use product. Their technical support is best in class and US-based (at least as of the time of this writing). The only complaint I can make is that I'd rather be able to access control of my network from a computer rather than the app.