ASUS Chromebook Flip C214MA-YS02T 11.6” Ruggedized and Water Resistant Chromebook, 360 Touchscreen Convertible, Intel N4000, 4GB DDR4 RAM, 32GB Storage, Mil STD design, Chrome OS, Black

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Customer reviews

4 out of 5

349 global ratings

Customers say

Customers like the durability and touch screen of the Chromebook Flip C214. They say it's well built and reliable. They also appreciate the value. However, some customers have reported issues with charging and the computer not turning on. They feel the problem may be a faulty charger or charging port. Customers are also disappointed with the screen and stylus. Opinions are mixed on performance and quality.

AI-generated from the text of customer reviews

16 customers mention13 positive3 negative

Customers like the durability of the Chromebook. For example, they mention it's well built, versatile, and has a rugged construction. Some say it'll last a long time and is reliable.

"...It's fast, long battery life, rugged outside, lightweight, nimble!The great thing about this 2-in-1 is the price for what you get...." Read more

"Showed up ahead of scheduled delivery date. Perfect condition and works great." Read more

"...My favorite thing about it is the rugged exterior, it just feels durable when you hold it...." Read more

"...be returning this promptly, which is quite a shame because I love how rugged and lightweight it is." Read more

8 customers mention6 positive2 negative

Customers like the touch screen of the notebook computer. They mention that it works great, and has a versatile display.

"...a nice touch to it, colors are excellent, very responsive, touch screen works very well, all-in-all this laptop is exactly as described...." Read more

"...Touch-panel, battery-life, CPU power, all are satisfying." Read more

"...She was No issues until early June when the touchscreen went a little wonky and would respond and then wouldn't...." Read more

"...Great battery life and love the touch screen!" Read more

6 customers mention6 positive0 negative

Customers appreciate the value of the notebook computer. They mention that it is excellent value for money and definitely worth it.

"...It's so affordable I can get a new one in a few years, with all the latest tech, and not feel bad about it. It feels good to make a smart purchase." Read more

"...Comfortable to holdVersatile laptop/tablet modesExcellent valueSimple and easy to use for technophobes" Read more

"...Would recommend all day every day to people. Definitely worth it." Read more

"...Rugged, light-weight, good battery life, excellent value for money." Read more

33 customers mention13 positive20 negative

Customers are mixed about the performance of the notebook computer. Some mention it's high performance, works nicely, and is very responsive. However, others say that it stopped working after 3 months of light usage and failed twice in 5 months.

"...It was delivered on 8/11/2020. It stopped working on 10/12/2020. My 4th grader was using it in class when it just randomly shut off...." Read more

"...It also works great for personal use; movies etc. It's fast, long battery life, rugged outside, lightweight, nimble!..." Read more

"Nice item. I use it to work from home, just a little bit slow when using remote desktop. For browsing and watch streaming movies, it's good enough." Read more

"Showed up ahead of scheduled delivery date. Perfect condition and works great." Read more

22 customers mention14 positive8 negative

Customers are mixed about the quality of the laptop. Some mention it's a great student laptop, good Chromebook for school, and a perfect laptop for kids school. Others say that it'll break easily, has a low-quality camera, and has faulty components.

"...Nevertheless, it is great for kids and even I see it as a great companion for airports and coffee shops." Read more

"...Kind of not a pretty delightful design. A bit ugly.Camera is low quality compared to, say, my iPhone.Set up was very easy...." Read more

"Nice item. I use it to work from home, just a little bit slow when using remote desktop. For browsing and watch streaming movies, it's good enough." Read more

"...Love that it folds to allow the use of the touch screen. Perfect laptop for kids school." Read more

7 customers mention0 positive7 negative

Customers are dissatisfied with the charging of the notebook computer. They mention that the charging port is faulty, and the laptop won't turn on.

"...It will not turn back on. It won't receive a charge from the cord that came with it or from any other cord...." Read more

"Sent to ASUS, warranty claim, power USB port not working, ASUS senior team advised as follows: "The device was purchased outside the first year...." Read more

"Out of the box, the laptop doesn't start nor does it charge...." Read more

"Six months after purchase it is charged and won't turn on. Also, be aware that this model does not work with Microsoft Word, only Google Doc...." Read more

7 customers mention0 positive7 negative

Customers are dissatisfied with the screen of the laptop. They mention that it looks and feels cheap, ugly, and has gone dark after less than 4 months. Some customers also report that the screen has gone black after less that 4 months, and that it lasted less than four months.

"...The screen looks and feels kind of cheap. Not sure how to explain further, that's just my impression...." Read more

"...Bezel is a little too thick. Kind of not a pretty delightful design. A bit ugly...." Read more

"...brief time I had this, it did seem well constructed but the screen did not impress. It could be that I'm just used to more expensive laptops though...." Read more

"...Not a speed deamon, but they don't need that.The screen is a pretty sad thing, as far as resolution (and quality as it turns out)...." Read more

6 customers mention0 positive6 negative

Customers are dissatisfied with the stylus of the notebook computer. They mention that it doesn't have one.

"...apps look and behave differently on my Pixel 3 phone.- Doesn't come with a stylus...." Read more

"...Also, there is no stylus. Furthermore, I find that its ability to maintain a strong wifi connection was not as good as my other devices...." Read more

"This is not the model listed as it does not have a stylus, only what appears to be a plastic cover...." Read more

"...touch screen works great but has no stylus 😩 other than that everything is great!..." Read more

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Top reviews from the United States

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Amazon Customer

Fast, Easy, Reliable, Long Battery Life

Reviewed in the United States on February 19, 2020

I've had my laptop 2-in-1 since October 2019. I did have an issue with the screen; however, Amazon sent a replacement laptop in 2 days! Wow, very impressed with customer service. Since then, I've really loved this device. I use it for my business; social media marketing, meetings, Zoom, Google apps, workshop presentations, sales presentations, research, etc. It also works great for personal use; movies etc. It's fast, long battery life, rugged outside, lightweight, nimble!

The great thing about this 2-in-1 is the price for what you get. It's so affordable I can get a new one in a few years, with all the latest tech, and not feel bad about it. It feels good to make a smart purchase.

One person found this helpful

Jeffrey D

Perfect!

Reviewed in the United States on August 23, 2023

Showed up ahead of scheduled delivery date. Perfect condition and works great.

Not even 90 days old and it is completely DEAD. 4th Grader can't access learning. No one cares.

jennifer muller

Reviewed in the United States on October 14, 2020

I purchased this on 8/3/2020. It was delivered on 8/11/2020. It stopped working on 10/12/2020. My 4th grader was using it in class when it just randomly shut off. It will not turn back on. It won't receive a charge from the cord that came with it or from any other cord. Neither Amazon tech support nor ASUS tech support were able to make it work. They determined that it needs repair. So now I have to send it in, wait for a repair window ("7-10 days....may experience delays due to COVID impacts..."). The manufacturer wants to charge me anywhere from $22-$30 for expedited shipping once repaired. In the interim, I am having to determine how my 4th grader accesses his online curriculum...you know, "due to COVID impacts." Again, this is a BRAND NEW unit. VERY unhappy. So much so that this is the FIRST EVER review I've written in the all my years with Amazon. Disappointed in BOTH Amazon and ASUS.

3 people found this helpful

Some issues but satisfied overall

Lee

Reviewed in the United States on October 14, 2019

Pros:
- Easy to setup (IMHO) and use
- Starts up/wakes up very quickly
- Long battery life
- Light - easy to carry in a purse or backpack
- Has charger ports on both sides

Cons:
- VERY low speaker volume. Be prepared to have to use earphones for movies, shows and games. So low I considered sending it back, but I mainly use this in class/at my internship or when I'm in bed and the hubs is asleep and I'm wearing earphones anyway, so not a huge issue currently.
- The bezel around the screen is really thick and makes it hard to click on tabs in my browser to close them - usually takes me a few tries each time, and I don't have large fingers.
- The screen looks and feels kind of cheap. Not sure how to explain further, that's just my impression. Using the it as a touchscreen has been a good experience, though. It's very responsive and you can adjust its sensitivity. The only issue that limits its functionality is the thick bezel. On the bright side, the thickness may help protect the screen when it's dropped.
- This is a criticism of the Google Chromebook operating system in general, not of ASUS. If you're expecting to be able to run all apps from the Google Play store, especially games, you're going to be disappointed. Quite a few games won't play on mine. Also, some Google apps are pretty pointless to download because the Chromebook version of the app is harder to use than the website version. Example: I never use Google Drive app and other apps like Google Doc on my Chromebook because I don't like the way the app looks and functions on it. The same apps look and behave differently on my Pixel 3 phone.
- Doesn't come with a stylus. I realized after the fact that you have to go with a different product listing that's about $50 more to get the stylus.

This is a good computer to use for work/school note-taking and leisure stuff like watching shows or playing games (the ones that will work on it, that is....). I wouldn't buy this if it were going to be used as my primary computer (I also have a desktop), but I got it for taking notes in my grad classes and at my internship, so it works for me right now. If I didn't have a desktop I probably would have gone with a Surface Pro or a larger, Google-brand Chromebook.

29 people found this helpful

ASUS is one of my favorite computer brands for good reason!

William Gonzalez

Reviewed in the United States on October 26, 2019

I bought this for my mom, and I am legitimately jealous. I have a $1,000 Google Pixelbook and I would rather have this. The Pixelbook still works, but the screen is cracked and the frame is bent. This is just as fast and a far better value for a third of the price. My mom had a Nook that stopped working, and this is the perfect replacement.

My favorite thing about it is the rugged exterior, it just feels durable when you hold it. The weight is perfect, it’s an excellent balance of size and comfort, and the screen is bright and easy to read.
Main reasons to buy this computer:
Water-resistant keyboard
Comfortable to hold
Versatile laptop/tablet modes
Excellent value
Simple and easy to use for technophobes

25 people found this helpful

Buster

Good chromebook.

Reviewed in the United States on September 29, 2023

First I found with a mat screen.

Tess Martello

Great for Homeschoolers

Reviewed in the United States on March 6, 2023

I have bought this one as a replacement because my youngest daughter finally did hers in after 3 years of constant dropping, water spills, etc. My oldest daughter still has her original one and has used it everyday for all her homeschooling needs since the pandemic. Would recommend all day every day to people. Definitely worth it.

Well built versatile Chromebook

Wayne Stevenson

Reviewed in the United States on January 20, 2021

This item was delivered in excellent condition almost exactly 24 hours after it was ordered. I've had it for less than a day but so far it has functioned flawlessly with no apparent problems. Keyboard has a nice touch to it, colors are excellent, very responsive, touch screen works very well, all-in-all this laptop is exactly as described. If you're looking for a Chromebook then this one comes highly recommended.

2 people found this helpful

Top reviews from other countries

Joanna

Died unexpectedly

Reviewed in Canada on December 16, 2020