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LIVELY Jitterbug Phones Smart3 Smartphone for Seniors - Cell Phone for Seniors - Must Be Activated Phone Plan - Not Compatible with Other Wireless Carriers

4.0 4.0 out of 5 stars 1,615 ratings

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Smart3

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About this item

  • Easy-to-Use Cell Phone: With a large screen, list-based menu, and voice typing, the Jitterbug Smart3 mobile phone easy to use the moment you turn it on
  • Stay Connected: Staying connected with family and friends is easy with this cell phone's powerful speaker, long-lasting battery, and video chat
  • Caring Team: Once your new phone is activated with Lively, the Lively team is here to help whether you want to learn more about your new phone, need a ride, have a health concern or even an emergency
  • Affordable, Flexible Plans: Include unlimited talk, text and 24/7 access to Lively’s caring team; the Jitterbug Smart3 is only compatible with Lively phone service
  • Why Lively: Lively offers Jitterbug cell phones and Lively medical alert devices that help seniors stay connected, safe and healthy
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Important information

Directions

Activate with Lively: Once your phone arrives, contact a friendly Lively agent or visit Lively online to select your talk, text and data plan and Health & Safety Package (Jitterbug Smart3 is not compatible with other wireless carriers).

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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LIVELY Jitterbug Phones Smart3 Smartphone for Seniors - Cell Phone for Seniors - Must Be Activated Phone Plan - Not Compatible with Other Wireless Carriers


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Product Description

Item No. 0187364 The Jitterbug Smart3 is designed with seniors in mind. Everything from texting, emailing, getting directions and browsing the internet is organized in a simple, list-based menu on one screen with large, legible letters. A long-lasting battery, voice typing, and video chat allow you the flexibility to stay in touch, the way you want. And, with access to exclusive health and safety services, you have an entire response team by your side. Unlimited talk and text is just $19.99/month with data plans as low as $2.49/month. Large 6.2" screen and simple list-based menu make it easy to see the buttons and navigate the phone. Voice typing makes texing and emailing easy. Long-lasting battery so you can use the phone as long as you like without worrying about charging. Urgent Response button for emergency help, 24/7. Access to board certified doctors and registered nurses 24/7. MORE INFORMATION More Information Product Name Lively Jitterbug Smart3 Smartphone for Seniors Package Count 1 Container Type other Country of Manufacture China Prop 65 Yes SAFETY DIMENSIONS Dimensions Depth 22.8 Width 10.7 Height 7.4 Weight 1.405 lb

Customer reviews

4 out of 5 stars
4 out of 5
1,615 global ratings

Customers say

Customers like the quality of the cellular phone. They say it's a good phone for the technology challenged. However, some customers have reported issues with ease of setup and clarity. They mention that the phone displays a set up error and that the volume is low when on full. Customers also dislike the ability to use. Opinions are mixed on ease of use, service, value, and performance.

AI-generated from the text of customer reviews

36 customers mention31 positive5 negative

Customers like the quality of the cellular phone. Some say it's a good phone, decent to use, and perfect for their use. Some mention that the service from Jitterbug is not very good. Overall, most are satisfied with the quality and functionality of the product.

"Update: the phone itself is great, easy to use...." Read more

"This is a great phone for the technically challenged! Easy to use and with all the features of a smartphone but none of the headaches...." Read more

"...I've had Jitterbugs for many years. It's great to have for urgent calls. I don't think I'll buy it again...." Read more

"This is a really good phone for the technology challenged however it is not comparable with most cell phone providers...." Read more

120 customers mention78 positive42 negative

Customers are mixed about the ease of use of the cellular phone. Some mention that the software is very user friendly, and all functions are easy to use. However, others say that it's not that easy to operate, there are too many steps to everything, and the tutorials in the phone are not always helpful.

"...Price is good too. It's easy to use and fun" Read more

"...the jitterbug phone VERY nicely is simple and straightforward for her to use, but if the blocking of unknown callers is a need you have, don't get..." Read more

"...It has too many steps that need to be applied before you can make a call." Read more

"The phone is easy for my sister to use. She has a problem with her hands and this is one she is able to use." Read more

39 customers mention17 positive22 negative

Customers are mixed about the value of the cellular phone. Some mention it's easy to use at a very reasonable price, while others say it'll be a complete waste of their money and time. They also say the phone is useless unless you use the cell phone company. The support is horrible and plain stupid. Some customers also mention that the phone was barely used and completely stopped working after six months.

"...logic processing issues, the Jitterbug Smart3 proved to be a complete waste of my money and time...." Read more

"I bought this for my sister as I have one and I love it. Price is good too. It's easy to use and fun" Read more

"Price can't be beat! Some problems with the ringer." Read more

"...The price is very fair. It only took me 2 phone calls to lively to get it set up by myself. The phone people are very patient and helpful...." Read more

25 customers mention10 positive15 negative

Customers are mixed about the performance of the cellular phone. Some mention that it works well for visually impaired mothers, and is a tool that gets the job done. However, others say that it completely stopped working after 6 months.

"...day because the play start sound doesn’t work or if it does only lasts for a day..We have to reset it by calling the number listed but half the..." Read more

"This phone is working good as sn internet device." Read more

"This phone was barely used and completely stopped working after 6 months...." Read more

"...It works great for my older friends in their 90's." Read more

24 customers mention8 positive16 negative

Customers are mixed about the service. Some mention that the tech support is excellent, wonderful, and outstanding. They say the phone is easy to use and the customer service is great. However, other customers say that the service is very poor, difficult to set up, and takes long to set calls up.

"Takes long to set up w calls to them" Read more

"...Tech support is great also." Read more

"...It was almost impossible to set up; I could not have done it without tech support, which was excellent. Controls are inconsistent...." Read more

"Very disappointed in the performance of the Jitterbug phone. AARP endorsed but far too many passwords for this senior even to just make a call...." Read more

13 customers mention0 positive13 negative

Customers have negative opinions about the ability to use the cellular phone. They mention that it was not able to be activated, it wouldn't turn on, and the voicemail app didn't work. They also say that the activation was incomplete and that the phone didn''t receive incoming calls.

"...But it wasn't. It still won't receive incoming calls...." Read more

"...I was not able to activate (and transfer current service, and the old data to my new phone) on my own...." Read more

"...Verizon network. Only problem I have is that the voicemail app does not work. It is preinstalled by Lively...." Read more

"...Only downside is the warning ont he screen that activiation is incomplete, but everything works" Read more

11 customers mention3 positive8 negative

Customers are dissatisfied with the clarity of the cellular phone. They mention that the sound is not loud enough, has issues going up and down by itself, and the volume is low when on full. Some customers also report that the play start sound doesn't work.

"...we have to called every day because the play start sound doesn’t work or if it does only lasts for a day..We have to reset it by calling the number..." Read more

"...I do like that it hooks up to here hearing aids, otherwise it is not loud enough even when on speaker...." Read more

"...Its loud enough that she can hear the ring tone and she was able to text for the first time.Setup was easy no issues...." Read more

"...produced nice people, but the connection at their site made them difficult to hear. It's as though they are in an echo chamber or a large room...." Read more

8 customers mention0 positive8 negative

Customers find the setup of the cellular phone to be difficult. They mention that the phone displays a set up error and that they can't go to it to fix it. Some customers also mention that they have problems getting it authorized and that the software cannot be cleared or upgraded.

"Only problem was getting it authorized. Had problems with it on the internet then had to wait on hold for a long time." Read more

"...Phone displays a set up error “Something’s wrong” Insert a SIM card. You need a SIM card to finish setup. Please insert a SIM card...." Read more

"Can not set up this phone for my mom...." Read more

"...When texting, if error found in middle, could not go to it to fix. Instead had to use back button all the way erasing all to that point...." Read more

I hate it
1 Star
I hate it
I hate it,its not as advertised. A waste of time and money.
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