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ARRIS SURFboard mAX Pro W31 Tri-Band Mesh Ready Wi-Fi 6 Router , AX11000 Wi-Fi Speeds up to 11 Gbps , Coverage up to 3,000 sq ft , 1 Router , Four 1 Gbps Ports , Alexa Support

3.6 3.6 out of 5 stars 204 ratings

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About this item

  • ARRIS Quality: With over 260 Million devices sold in home connectivity, we are the experts in making quality networking products! The SURFboard mAX AX11000 Mesh-Compatible Router uses cutting edge technology to deliver the fastest speeds throughout your home. Count on our technology and expertise to deliver up to 400% longer range and faster speeds than 802.11ac..Preset Wi-Fi Security : Yes, WPA2-PSK (AES). Gigabit Ethernet Port : 3 Ethernet LAN and 1 Ethernet WAN.
  • The SURFboard mAX AX11000 Difference: Are you ready to upgrade your home network? The AX11000 Router is mesh-compatible and optimized for virtual reality, online gaming, and 4K video. Bursting with premium components & technology - we invested in tri-band (2.4GHz/5GHz/5GHz High) 4x4 design that ensure your devices and your network are always operating at peak peformance. Significantly reduced buffering, high ping rate for gamers for delays on your devices.
  • Tri-Band System is Expandable: You can connect additional W131 or W31 SURFboard mesh devices to turn your router into a Wi-Fi 6 AX11000 mesh system (up to 3 routers). The result: true gigabit speeds throughout your home. Each router has eight Wi-Fi 6 streams, delivering speeds for: audio & video conferencing, HD & 4K video streaming, Alexa Connectivity, online gaming simultaneously at speeds up to 11,000 Mbps & up to 3,000 sq ft of coverage!
  • Simple and Secure Set-up: The SURFboard Central app provides step-by-step instructions to set-up, configure and manage your network. Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits, pausing internet, QoS, guest network, parental control rules, and much more!
  • App Designed to Meet Your Smart Home Needs: The app provides parental controls, who's home, QoS, guest network, IFTTT, IoT, device pairing & more. Parental controls allow you to setup rewards based activities for your children. Once an activity is complete, reward them with things like screen time or even virtual currency. The Who's Home feature alerts you when someone is connected to - or disconnected from - your network. Enable the IFTTT feature to connect with third-party brands like Sonos, Fitbit, Ring, Phillips Hue, Google and many others.
  • Get Ready to Experience the Difference: Replace your slow Wi-Fi router with the mesh system to support your needs for years to come. Connect your mesh system to your existing Internet modem (product comes with router & satelite nodes). Compatible with any existing DOCSIS cable, Fiber, Satellite or 5G/Cellular internet modem.
  • Dedicated Customer Support: Live Chat and Phone Support available 8am -1am EST.
  • Warranty Provided by ARRIS: Product ships with 2-Year Limited Warranty.
This item is certified to work with Alexa
WORKS WITH ALEXA
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ARRIS SURFboard mAX Pro W31 Tri-Band Mesh Ready Wi-Fi 6 Router , AX11000 Wi-Fi Speeds up to 11 Gbps , Coverage up to 3,000 sq ft , 1 Router , Four 1 Gbps Ports , Alexa Support
ARRIS SURFboard mAX Pro W31 Tri-Band Mesh Ready Wi-Fi 6 Router , AX11000 Wi-Fi Speeds up to 11 Gbps , Coverage up to 3,000 sq ft , 1 Router , Four 1 Gbps Ports , Alexa Support
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Price$69.85-20% $39.99
List:$49.99
-29% $99.99
List:$139.99
-29% $99.99
List:$139.99
-17% $317.00
List:$379.99
-25% $74.99
List:$99.99
Delivery
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Customer Ratings
WiFi signal
3.6
3.9
4.3
4.0
4.0
4.4
Tech Support
2.9
3.5
4.2
3.0
3.6
4.0
User interface
2.6
3.9
3.7
3.5
4.2
4.3
Easy to install
3.6
3.9
4.1
4.7
Value for money
3.8
4.0
3.7
Sold By
Amazon Warehouse
Inuma
Amazon.com
Reyee Direct
Amazon.com
Amazon.com
connectivity tech
Ethernet, Wi-Fi
Wi Fi
Wi Fi, Bluetooth
Wi-Fi
Ethernet
Wi-Fi, Ethernet
number of ports
4
6
3
5
data transfer rate
11000 megabits per second
1.2 gigabits per second
3000 megabits per second
3202 megabits per second
800 megabits per second
1200 megabits per second
wireless standard
802 11 AX
5 ghz radio frequency
802 11 AX
802 11 AX, 802 11 AC, 802 11 N
802 11 AX
802 11 AX, 802 11 AC, 802 11 N, 802 11 G, 802 11 B
frequency band class
tri band
dual band
dual band
dual band
dual band
dual band
lan port bandwidth
1000 Mbps
10/100/1000 megabits per second
Gigabit Ethernet
10/100 megabits per second
10/100/1000 Mbps

What's in the box

  • Ethernet Cable
  • AC Power Adapter
  • Product Description

    Our leadership in video and broadband technology and services, combined with our dedication to close collaboration with our customers, allows us to continually stay ahead of the curve and innovate what's next. ARRIS is relentless in our focus to deliver strong results for our customers and our shareholders, and we do so in a forthright and ethical manner. ARRIS delivers a 70-year legacy of innovation. ARRIS invented digital TV & brought wireless internet into the home with the first cable modem gateway. We have a long track record of creating game-changing technology. We’re the same company that the world's leading service providers choose to connect millions of people around the world to the internet - we’re powering the digital world. ARRIS is at the center of a new era of entertainment and communication that unites our vision and technological leadership with our customers’ evolving needs to help transform the way that millions of people around the world connect to the internet and consume content. ARRIS Quality: With over 260 Million devices sold in home connectivity, we are the experts in making quality networking products! The SURFboard mAX AX11000 Mesh-Compatible Router uses cutting edge technology to deliver the fastest speeds throughout your home. Count on our technology and expertise to deliver up to 400% longer range and faster speeds than 802.11ac.


    From the manufacturer

    everything everywhere all at once wifi extender router extenders signal booster for wi-fi

    Maintain Fast & Stable WiFi Throughout your Home (Inside & Outside).

    ARRIS SURFboard mAX Pro W31 Tri-Band Mesh Ready Wi-Fi 6 Router | AX11000 Wi-Fi Speeds up to 11 Gbps

    mesh wifi peak performance wifi inside and outside range extender for wifi

    Get Up and Running Easily!

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    everything everywhere all at once wifi extender router extenders signal booster for

    Step 1

    Unbox the product

    Step 2

    Download the SURFboard Central App & follow instructions

    Step 3

    Customize your network settings

    Step 4

    Use the App to manage your home.

    Network Management: At your fingertips SURFboard Central App lets you manage and gain insight to your network from anywhere.

    Do More with your Mesh Home Network

    tv range deco docsis portable nest long plus hot spots ring bridge g wi fi band box

    ethernet port phone hub access point pods connect four solar panels spectrum

    iber optic dsl wi-fi max highest rated app pay account repetidor gen

    outdoors gigabit gaming smart sync compatible amplifi stand boosters house service

    We Respect your Privacy:

    ARRIS does not take your information to the cloud. You can choose to keep your information local. Your Mesh network will adjust to your environment.

    Home Network:

    Optimized Set QoS and get real time analysis of your WiFi area and get improvement of your network and the most of our your home network.

    Smart Home:

    Next Level Integrate with your smart home devices, all from a single App-and let your router be the brain of your experiences.

    Screen Time:

    Managed++ Set Parental Controls, establish rules and set rewards for daily chores and more.

    W31 W133 W130 W122 W21
    W31 W133 W130 W122 W21
    Customer Reviews
    3.6 out of 5 stars
    204
    3.6 out of 5 stars
    155
    3.8 out of 5 stars
    566
    3.8 out of 5 stars
    566
    3.8 out of 5 stars
    566
    Wi-Fi 6 yes yes yes yes yes
    Wi-Fi Speed Up to 11 Gbps (AX11000) Up to 11 Gbps (AX11000) Up to 7.8 Gbps (AX7800) Up to 6.6 Gbps (AX6600) Up to 6.6 Gbps (AX6600)
    Antenna Configuration: MIMO (Multiple In, Multiple Out) 4x4 2.4 GHz, 4x4 5.0 GHz, 4x4 5.0 GHz High 4x4 2.4 GHz, 4x4 5.0 GHz, 4x4 5.0 GHz High 4x4 2.4 GHz, 4x4 5.0 GHz, 4x4 5.0 GHz High 2x2 2.4 GHz, 2x2 5.0 GHz, 4x4 5.0 GHz High 2x2 2.4 GHz, 2x2 5.0 GHz, 4x4 5.0 GHz High
    Wi-Fi Coverage Up to 3,000 square feet Up to 6,000 square feet Up to 6,000 square feet Up to 5,500 square feet Up to 2,750 square feet
    Gigabit Backhaul Available as a single router Dedicated 4x4 Wi-Fi 6 band Up to 4.8 Gbps Dedicated 4x4 Wi-Fi 6 band Up to 4.8 Gbps Dedicated 4x4 Wi-Fi 6 band Up to 4.8 Gbps Available as a single router
    Gigabit Ethernet Ports 8 (4 per router) 8 (4 per router) 8 (4 per router) 2 4 (2 per router)
    Expandable Can be added to W133 existing system Up to 3 SURFboard mAX Routers per system Up to 3 SURFboard mAX Routers per system Up to 3 SURFboard mAX Routers per system Can be added to W121 existing system
    App Featues Easy Setup. Network Parental Control and IoT Management. Easy Setup. Network Parental Control and IoT Management. Easy Setup. Network Parental Control and IoT Management. Easy Setup. Network Parental Control and IoT Management. Easy Setup. Network Parental Control and IoT Management.
    Setup, customize and manage with an app yes yes yes yes yes
    Compatiblity With any existing internet modem With any existing internet modem With any existing internet modem With any existing internet modem With any existing internet modem

    Looking for specific info?

    Product information

    Technical Details

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    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here

    Feedback

    ARRIS

    ARRIS SURFboard mAX Pro W31 Tri-Band Mesh Ready Wi-Fi 6 Router , AX11000 Wi-Fi Speeds up to 11 Gbps , Coverage up to 3,000 sq ft , 1 Router , Four 1 Gbps Ports , Alexa Support


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    Customer reviews

    3.6 out of 5 stars
    3.6 out of 5
    204 global ratings

    Customers say

    Customers like the wifi performance of the router. They mention that it has fantastic wifi speed, and the connections are lightning fast. They also like the coverage. However, some customers have issues with longevity. Customers disagree on performance, ease of setup, signal strength, and app.

    AI-generated from the text of customer reviews

    26 customers mention21 positive5 negative

    Customers like the wifi performance of the router. They say it has fantastic wifi speed, the speed of connections is lightning fast, and has 100% signals in all portions of their homes. They also appreciate the ease of set-up and the wifi speed of this product. However, some customers report that the performance is not steady, and they never encountered any bandwidth issues or dead spots throughout.

    "...Very easy to configure and control. Stable connection and network speed. I replaced my old huawei router and am very happy with the results...." Read more

    "...The speed of connections is lightning fast, I have 100% signals in all portions of my homes I dont get dropped by devices anymore...." Read more

    "Very happy with this router. Besides it’s speed and accuracy, it auto reboots after power interruption...." Read more

    "...signals or disconnections since I got this up and running, no lag while gaming (on ethernedt to slave node), and almost no buffering while streaming..." Read more

    4 customers mention4 positive0 negative

    Customers are satisfied with the coverage of the networking router. They mention that it provides decent coverage, but it doesn't cover 400% better. Some say that the unit performs very well and barely covers 5000 sq ft.

    "The good: simple setup; coverage. The bad: it died after two months...." Read more

    "...Coverage seemed decent but definitely not 400% better, though that could be because I have no WiFi 6 capable devices...." Read more

    "...As a satellite, the unit performs very well, barely covers 5000 sq ft...." Read more

    "I had google wifi and switched to this. Coverage is amazing and internet is blazing fast everywhere around the house...." Read more

    31 customers mention15 positive16 negative

    Customers are mixed about the performance of the router. Some mention that it works great, while others say that it never connected once and causes occasional disconnects.

    "...On the W31 functionality- the setup is very smooth and well done with the app which brings up my biggest gripe and the reason for the poor rating...." Read more

    "Not the most functional router, but one of the most stable and reliable. No WPA-3 support, it could be added in the update...." Read more

    "...on my home unit was plug-and-play, I plugged it in Saturday and it worked flawlessly...." Read more

    "...Only issue: it doesn’t have a USB port and capability to connect a hard drive for automatic backups for computers on its network" Read more

    26 customers mention16 positive10 negative

    Customers are mixed about the ease of setup of the networking router. Some mention that it was a breeze to set up, flawless, and easy to use. Others say that it's frustrating and difficult to set it up.

    "...But I'm not sure if they will ever update it again. Very easy to configure and control. Stable connection and network speed...." Read more

    "...I did not test this on ethernet.For me, the loss of all ability to configure any of the crucial elements of this router and the loss of..." Read more

    "...I like the design, and more importantly, I like the ease of set-up and the Wi-Fi performance of this product...." Read more

    "The good: simple setup; coverage. The bad: it died after two months...." Read more

    16 customers mention9 positive7 negative

    Customers are mixed about the signal strength of the networking router. Some mention that it has great signal strength when working, while others say that it lowers or drops sometimes.

    "...Very easy to configure and control. Stable connection and network speed. I replaced my old huawei router and am very happy with the results...." Read more

    "...lame design..Im paying for 1000 on my speed, but the signal lowers or drops sometimes. Wouldnt buy again. The size is fine...." Read more

    "...The speed of connections is lightning fast, I have 100% signals in all portions of my homes I dont get dropped by devices anymore...." Read more

    "...This time I was connected to the Bluetooth still but now no internet for no reason. I also rebooted my modem, just in case...." Read more

    9 customers mention4 positive5 negative

    Customers have mixed opinions about the app for the networking router. Some find it great, easy to use, and cool, while others say it's horrific, primitive, and doesn't help.

    "Setup is pretty straight forward. Application is pretty basic, good for regular users, however for those that would like to do more customization,..." Read more

    "...The app itself is abysmal and buggy, we never got it to create a network, although we reached different points in the process..." Read more

    "Great job on the new app, setup was flawless, and I am now getting record speeds in my home. Great product!" Read more

    "...Now it only gives me red lights. App is no help, resetting doesnt work, new ethernet cables dont work. Do not buy.*..." Read more

    4 customers mention0 positive4 negative

    Customers are dissatisfied with the longevity of the networking router. They mention that it ages quickly, causing it to crash every day. Some say that it is the definition of unreliable and dies after two months.

    "The good: simple setup; coverage. The bad: it died after two months...." Read more

    "...It is the definition of unreliable and based on comments this is not an isolated problem." Read more

    "Crashes every day. Lowest reliably in a router ever. Had great signal strength when working." Read more

    "Terrible longevity..." Read more

    3 customers mention0 positive3 negative

    Customers are dissatisfied with the firmware of the networking router. They mention that it's terrible, faulty, and buggy.

    "...The app itself is abysmal and buggy, we never got it to create a network, although we reached different points in the process..." Read more

    "...nearly an hour with their customer support determining the product was faulty...." Read more

    "Great Router / terrible firmware..." Read more

    Absolutely Awful.
    1 Star
    Absolutely Awful.
    This was so terribly frustrating to actually get set-up, even with their terrible app that just says ‘sorry, we failed to connect, try again’.Modem works fine, Spectrum verified that. But this router is absolutely haywire. After about to hours of constantly retrying over and over and unplugging, replugging, resetting, etc, i go to lift it up to check for a WPS button (which btw, it doesnt have so wifi extenders you have? Yah, completely null and useless now) and the thing powered off.Now it only gives me red lights. App is no help, resetting doesnt work, new ethernet cables dont work. Do not buy.*UPDATE* Now its forever stuck on a white light (looked up, its the successful bootup light) and nothing happens after.
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