To see product details, add this item to your cart.
FREE Returns
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns. How to return the item? - Go to your orders and start the return
- Select the return method
- Ship it!
Ships from: Amazon.com Sold by: Amazon.com
To see product details, add this item to your cart.
FREE Returns
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns. How to return the item? - Go to your orders and start the return
- Select the return method
- Ship it!
Ships from: Amazon Sold by: Amazon Warehouse
Image Unavailable
Color:
-
-
-
- To view this video download Flash Player
- 6 VIDEOS
PetSafe Drinkwell Platinum Dog and Cat Water Fountain, Automatic Drinking Fountain for Pets, 168 Ounce,Grey
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Color | Grey |
Brand | PetSafe |
Item Weight | 4 Pounds |
Product Dimensions | 15.75"L x 10.5"W x 10"H |
Capacity | 168 Fluid Ounces |
About this item
- LARGE WATER CAPACITY: 168 oz. water capacity is great for pets of all sizes or multiple pets
- ENCOURAGES DRINKING: Falling stream entices pets to drink more water
- FILTERED WATER: Includes replaceable carbon water filter that refreshes the water
- LESS REFILLS: Built-in reservoir increases capacity and extends time between refilling your fountain
- ADJUSTABLE STREAM: The pumps adjustable flow allows you to customize the water flow for your pet
- EASY-TO-CLEAN: Fountain is top-shelf dishwasher safe
- U.S.-BASED CUSTOMER CARE: Our pet product experts are here to help you and your pet and are available by phone, email or chat if you have any questions
- ESTABLISHED EXPERIENCE: PetSafe brand has been a trusted global leader in pet behavior, containment and lifestyle innovations for nearly 30 years. We help pets and their people LIVE HAPPY TOGETHER
- Great water fountain for cats and small, medium and large-sized dogs
Customer ratings by feature
Frequently bought together
Compare with similar items
This Item PetSafe Drinkwell Platinum Dog and Cat Water Fountain, Automatic Drinking Fountain for Pets, 168 Ounce,Grey | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -8% $54.95$54.95 List: $59.99 | $34.99$34.99 | $42.87$42.87 | $59.99$59.99 | $69.99$69.99 | $39.49$39.49 |
Delivery | Get it as soon as Tuesday, Mar 19 | Get it as soon as Tuesday, Mar 19 | Get it as soon as Tuesday, Mar 19 | Get it as soon as Tuesday, Mar 19 | — | Get it as soon as Tuesday, Mar 19 |
Customer Ratings | ||||||
Easy to assemble | 4.4 | 4.8 | — | 4.8 | 4.2 | 4.7 |
Noise level | 4.0 | 4.7 | — | 4.8 | 3.7 | 4.5 |
Easy to clean | 3.8 | 4.6 | — | 4.7 | 3.8 | 4.5 |
Sold By | Amazon.com | Rellaty | Amicus Store | ONEISALL-Direct | RACHED’S Corp | ORSDA |
Similar items that may deliver to you quickly
- Cat Water Fountain Stainless Steel: 3.2L/108oz Pet Fountain Water Bowl Dog Drinking Dispenser Cat Feeding & Watering Supplies Animal Metal Kitty Spout for Cats Inside with 4 Replacement FiltersAmazon's Choicein Dog FountainsFREE Shipping on orders over $35 shipped by AmazonGet it as soon as Tuesday, Mar 19
- PetSafe Drinkwell Everflow Indoor/Outdoor Dog and Cat Water Fountain, Pet Drinking Fountain, 192 oz. Water Capacity GrayFREE Shipping by AmazonGet it as soon as Tuesday, Mar 19
- PetSafe Drinkwell Dog and Cat Water Fountain Cleaning Kit - Includes 3 Brushes to Fit Most Pet Fountains - Durable, Rust-Resistant MaterialFREE Shipping on orders over $35 shipped by AmazonGet it as soon as Tuesday, Mar 19
- Petmate Deluxe Fresh Flow Dog and Cat Water Fountain 3 Sizes,BlackFREE Shipping by AmazonGet it as soon as Tuesday, Mar 19
From the brand
From the manufacturer
Keep Your Pet Healthy and Hydrated
Let the fountain do the work!
Give your furry friend fresh, flowing water with the PetSafe Platinum Pet Fountain. The circulating water stream encourages your pet to drink more. Let us help keep your pet healthy and hydrated so you and your pet can live happy together.
A Company You Can Trust
- Global brand in pet products for nearly 30 years
- U.S.-based experts available
- We help pets and their people live happy together!
Benefits of the PetSafe Drinkwell Platinum Fountain
|
|
|
---|---|---|
Easy to CleanTop rack dishwasher-safe parts |
Safe MaterialAll parts are made from durable plastic |
Filtered WaterActivated carbon filter keeps your pet's water clean and fresh-tasting |
|
|
|
---|---|---|
No More WorryThe flowing stream helps encourage your pet to drink more, so he gets the right amount of water each day to keep him healthy and hydrated. |
No More Dirty WaterWith the pet fountain, your pet never has to drink dirty water again. The constant water circulation helps to promote good pet hygiene, while the filters keep water fresh. |
More Happy MomentsBy keeping your pet hydrated, you and your pet can enjoy playtime more and live happy together. |
Click to Purchase | Click to Purchase | Click to Purchase | Click to Purchase | Click to Purchase | Click to Purchase | |
---|---|---|---|---|---|---|
Customer Reviews |
4.7 out of 5 stars
9,536
|
4.7 out of 5 stars
5,489
|
4.6 out of 5 stars
15,316
|
4.3 out of 5 stars
1,934
|
4.2 out of 5 stars
13,258
|
4.5 out of 5 stars
2,603
|
More PetSafe Solutions for You and Your Pet | Replacement Activated Carbon Filters catch hair and debris, while the carbon refreshes water making it more appealing to drink. | Replacement pump is compatible with the PetSafe Drinkwell Platinum Pet Water Fountain | The PetSafe Drinkwell Pet Fountain Cleaning Kit makes it easy and convenient to clean your pet fountain. | Feed your pet from anywhere with the PetSafe Smart Feed. Set your pet’s feeding schedule or give some snacks during the day through the smartphone app-enabled feeder. | The PetSafe ScoopFree Self-Cleaning Automatic Litter Box stays fresh and clean without the hassle of scooping. | The PetSafe 4-Way Locking Big Cat Door is generously sized for large cats or even small dogs up to 25 pounds and allows you to choose from four access options to control your pet’s access. |
Product details
- Is Discontinued By Manufacturer : No
- Product Dimensions : 15.88 x 10.63 x 10.5 inches; 4 Pounds
- Item model number : PWW00-13703
- Department : Pet Supplies
- Date First Available : May 7, 2008
- Manufacturer : Radio Systems Corporation
- ASIN : B000L3XYZ4
- Country of Origin : Vietnam
- Best Sellers Rank: #4,651 in Pet Supplies (See Top 100 in Pet Supplies)
- #12 in Dog Fountains
- #73 in Cat Fountains
- Customer Reviews:
Videos
Videos for this product
2:20
Click to play video
Customer Review: We love our Drinkwell platinum
Amazon Customer
Videos for this product
2:18
Click to play video
Customer Review: Solid item, well made
Klinger Disney
Videos for this product
1:11
Click to play video
Customer Review: My dog love
Andrea Pietra Paduan Castillo
Looking for specific info?
Product Description
The PetSafe Drinkwell Platinum Pet Fountain gives your pet 168 ounces of fresh, filtered water. The activated carbon filter refreshes the water, while the flowing stream of water entices your pet to drink more. The built-in reservoir increases capacity and makes refills easy. The snap-on reservoir lid and rubber feet on the bottom of the fountain keep from sliding and tipping.
Top Brand: PetSafe
Important information
Directions
See Manual
To report an issue with this product or seller, click here.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality, ease of assembly, performance, and capacity of the pet supplies. They mention that it's excellent for their cats and that they love to wash their faces and play with the fountain. Some are also satisfied with the capacity. That said, opinions are mixed on ease of cleaning, noise, and durability.
AI-generated from the text of customer reviews
Customers like the performance of the pet water fountain. They say that it works well, the controls work wonderfully, and there are no issues with the pump yet. They also appreciate the capacity, design, functionality, and ease of use.
"...many others cost but the reviews I read show this one to be worth the extra price...." Read more
"...the past 4 years that I have had it, the fountain has functioned reliably without any failures due to the design itself...." Read more
"...on hefty batteries, but I’ve had the same one for 10 years and it still works great!)" Read more
"...I can't get it to go together at all, even with a hammer, PLUS the motor died...." Read more
Customers like the quality of the pet water fountain. They say it's excellent for their cat, and their pets will love it. It's durable and the cats enjoy it. The fountain entices pets to drink more, keeping them happy, healthy, and hydrated. It is one of the better pet fountains, and has survived many moves and regular use by two cats. Overall, customers find it to be a good way of giving their cats clean, filtered water.
"...So, if you buy for time saving, think twice.But it's great for your pets, most of the pets will love this fountain and enjoy drinking from it,..." Read more
"BLUF/TLDR - It's a good fountain, easy to use, easy to clean, with some basic TLC you'll have a reliable method to ensure your fur child stays nice..." Read more
"...The cats love the waterfall...." Read more
"...5. After 3 years, the little rubber feet on the bottom of the pump are disintegrating. So now I have little rubber bits all over in the water...." Read more
Customers like the capacity of the pet supplies. They mention that it holds so much water that their dogs and cats start drinking from it too. They also appreciate the ease of refilling and the fact that it serves as a hydration station and entertainment. Overall, customers are happy with the product's capacity and recommend it to others.
"...if you don’t want to change the water every day, because of its big capacity, it’s really easy to assemble, but you'll need to clean it and for that..." Read more
"...The Drinkwell is a high quality product with a larger capacity than other fountains in the same price and size range, which means less frequent..." Read more
"...This fountain us easy to assemble. Capacity. You’ll have to read description for this. I would say it is good for a cat but not a dog...." Read more
"...who's seeking to ensure that their pet has a constant, clean source of hydration...." Read more
Customers find the installation process of the pet water fountain to be easy. They mention that the pump should be unplugged prior to cleaning, and the fountain comes assembled. They also appreciate the quiet, constant hum that is not disruptive or noticeable at all, and that the controls work wonderfully.
"...change the water every day, because of its big capacity, it’s really easy to assemble, but you'll need to clean it and for that you need to buy the..." Read more
"...Certainly got my money’s worth Fountain comes assembled. I read lots of reviews of other styles (before I found this one still for sale)...." Read more
"BLUF/TLDR - It's a good fountain, easy to use, easy to clean, with some basic TLC you'll have a reliable method to ensure your fur child stays nice..." Read more
"...I have had absolutely no problems with the unit. It is very easy to put together. Once you understand how to change the reservoir it is a snap...." Read more
Customers are mixed about the ease of cleaning the pet supplies. Some mention that it is easy to clean, dishwasher safe, and can be disassembled into five parts. Others say that it holds a lot of water, can be a little tricky to clean and that the water gets slimy as a result.
"...The motor is nearly inaudible. It is easy to use and clean and my cats love it...." Read more
"...In addition, the water tank is not immune to algae, while the continuous flow of water does help reduce the chances of bacteria growing and keeping..." Read more
"...So cleaning really was a breeze. I would recommend that you are careful when cleaning the reservoir. Do not drop it or it may crack...." Read more
"...As long as you have a straw cleaning brush it is easy to wash as well. My other fountains were algae collectors in the pump...." Read more
Customers have mixed opinions about the noise of the pet supplies. Some mention that it's relatively quiet, while others say that it makes an odd noise. Some customers also say that the motor is a bit louder now and the reservoir broke.
"...The motor is nearly inaudible. It is easy to use and clean and my cats love it...." Read more
"...Virtually noiseless. There is a ramp in the bowl that the flowing water hits before sliding into the water in the bowl so there is really no trickle...." Read more
"...Also, check your plastic pre-filter. I did hear an odd noise from my motor one time 6 days after I had put the unit down...." Read more
"...The pump is nearly silent and the water cascading into the pool is rather soothing - or I could just put a timer on it if the noise gets annoying...." Read more
Customers are mixed about the durability of the pet supplies. Some mention it's durable, easy to clean, and reliable. However, others say that it' s not designed for heavy use, the reservoir broke after many drops on a tile floor, and it' is too easy to break this part.
"...for almost 4 years already, so to be honest I think it' great and durable, but to be honest you don’t save that much time, just makes you ignore it..." Read more
"...Maybe I should have tried the wine first. Now the top has warped to the point where I can't get it to go together at all, even with a hammer, PLUS..." Read more
"...I think Drinkwell uses a very good quality motor. When you clean the fountain you should take the motor apart and clean it with a q-tip...." Read more
"...aged, I noticed the pump has started struggling a little, it's not quite as strong as it once was..." Read more
Customers are disappointed with the leakage of the pet water fountain. They mention that the water always ends up all over the floor, the filter below the stream blocks the water, and the reservoir that holds the water is awkward.
"...If you really screw this up extra water collects in the bowl and eventually spills out on the floor making a big mess...." Read more
"...Leaking? This unit is molded as a single reservoir that sits upon a molded basin. Unless you have a crack in your unit, it should not leak...." Read more
"...slips out of the pump housing, not far but just enough to prevent water from flowing...." Read more
"...Causing water to drip everywhere anytime you need to refill it. Additionally, there is also no ability to secure it onto the base...." Read more
Reviews with images
-
Top reviews
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
The first thing you'll appreciate is the generous capacity of the fountain. Holding 168 ounces of water, it's like a mini oasis for your pets, perfect for households with multiple furry friends or for ensuring your pet has ample water supply throughout the day, especially when you're not at home.
The design of the fountain is both elegant and practical. Its sleek, grey appearance fits seamlessly into any home decor, and the build quality is robust, promising durability and longevity. It's not just a water fountain; it's a stylish addition to your home.
The free-falling stream of water is a standout feature that entices pets to drink more. It mimics the appeal of a natural water source, encouraging your pets to hydrate more often, which is crucial for their health and wellbeing. It's like having a gentle babbling brook in your home, enticing and soothing.
The filtration system in the Drinkwell Platinum Fountain is top-notch. It ensures that the water is clean, fresh, and free from any impurities. This means your pets are always drinking the best quality water, keeping them healthy and happy.
Ease of maintenance is another key benefit. The fountain is designed for easy cleaning and refilling, making it a convenient choice for busy pet owners. It's a low-maintenance solution to a high-priority need – your pet's hydration.
In conclusion, the PetSafe Drinkwell Platinum Dog and Cat Water Fountain is a stellar choice for any pet owner. It combines capacity, design, functionality, and ease of use to provide a constant source of fresh water for your pets. This water fountain is more than a drinking vessel; it's a peace of mind, knowing that your pets are well-hydrated and healthy.
I've used the fountain for almost 4 years already, so to be honest I think it' great and durable, but to be honest you don’t save that much time, just makes you ignore it for some days and then you must clean it and everything by hand and at the end it's like the same time. So, if you buy for time saving, think twice.
But it's great for your pets, most of the pets will love this fountain and enjoy drinking from it, the pump is great, and it drops a good amount of water.
It's a little bit on the big side and that’s good for holding more water but also means you need to have space for it, and the cable isn't that long so probably need to keep it next to an outlet.
Fountain comes assembled. I read lots of reviews of other styles (before I found this one still for sale). Many complaints of difficult assembly and poor instructions. This fountain us easy to assemble.
Capacity. You’ll have to read description for this. I would say it is good for a cat but not a dog. There is a reservoir that doubles the capacity but I do not use it. I just pour water into the bowl when it gets low. If it gets too low the fountain starts to make some noise and reminds you.
Ease of seeing water level. Could not be easier. Just look at bowl. I read reviews about this being difficult on other fountains even with special indicator lights. Not so here.
Reservoir. Attaching the full reservoir to the fountain us a little bit like changing a Sparkletts bottle. There is going to be a little splashing but not anything a paper towel can’t handle. A small price to pay fir the simplicity.
Filters. It comes with one filter and recommends replacement each month. I go two months’. Replacement filters from the company cost about $1 apiece. I use aquarium filters for about $7.50 a dozen. These are Tetra Bio Bag filter cartridges size medium available on Amazon. When I looked today to check the price I saw a number of knock offs which may be cheaper and are probably just as good. Instead of using a disposable pre filter this fountain uses a permanent plastic pre filter which basically just catches hair. It lifts right out to remove the hair. If you forget to clean the pre filter the fountain gets nosier and reminds you. If you really screw this up extra water collects in the bowl and eventually spills out on the floor making a big mess. I had this happen three or four times in seven years.
Cleaning. There’s the rub. It requires a little extra effort to clean all the nooks and crannies . There are basically two parts. They can go in the top half of the dishwasher. I pop the bowl part right in. The part that the water percolates through has a lot of nooks and crannies that I like to pre wash. An ordinary dish brush fits in for the overall job. There is one pencil sized channel that I use a small brush to clean. I think a toothbrush also works but barely. The manufacturer sells a brush kit but you only need a single brush. I read a lot of reviews fir other fountains and do not think this is anymore difficult to clean.
Motor. Tough motor. Keeps on ticking. The reviews I read for other fountains were rife with complaints of early motor failure. I think Drinkwell uses a very good quality motor. When you clean the fountain you should take the motor apart and clean it with a q-tip. There is a cover over the housing you pry off. Then pop out the rotor thingie and swab the hole. It is a good idea to lubricate the housing cover with a smidgeon of Vaseline to make it easier to pop off the next time. Don’t forget to put the little rotor back in. I have a couple of times and this requires taking everything apart again.
Scale and mold. I don’t gave hard water so I don’t know what kind of build up there could be. After seven years mine had a ring in the bowl and some deposits on the control that adjusts flow. Cat doesn’t care. Have bever had mold or algae like some reviewers of other fountains complained about. Besides I don’t think these problems are the fountains’ fault
Noise. Virtually noiseless. There is a ramp in the bowl that the flowing water hits before sliding into the water in the bowl so there is really no trickle. Motor is quiet. Motor makes some noise when fountain is under-filled or when pre-filter is clogged. The noise is a good reminder to take action
Value. This fountain costs twice what many others cost but the reviews I read show this one to be worth the extra price. You save a little on pre filters because unlike others it doesn’t use disposables. The regular filters are probably as cheap as they get particularly if you use aquarium filters as here described. I was so discouraged reading the descriptions and reviews of the cheaper fountains. So happy to see this one being sold. It us exactly the same as the one I bought seven years ago because it us a great design. It may not be perfect but I don’t believe I would be happy with one if the cheap ones.
Cat likes it. I have two cats. One is strictly a fountain drinker. I was worried she would be put off by a different fountain but fortunately I didn’t have to find out. Second cat drinks out of a bowl but mostly likes vertical water out of the faucet.
Top reviews from other countries
Weekly cleaning is a must, with recommendations being every 4-ish days. The water reservoir can keep everything topped up for about that long. While running water doesn't collect slime as fast as standing water, even 5-7 days will see a film forming. Cleaning is fairly straight forward. The unit itself (unlaiden with water) is rather light. There's no good ways to pick up the unit though without risking it falling unless you lift it slightly and put your fingers under the base. Not the most comfortable option as weighed down by water it can put enough pressure on your fingers to dig in a bit with the sharp edges.
Filters do last 2-4 weeks, so changing monthly is ideal. The pack listed as a common buy along with the fountain will last you quite a long time.
Refilling and placing out on the floor is best done on site rather than at the tap, with a couple of trips necessary to fill it enough. The alternative of carrying a fully filled fountain could result in it slipping out of your fingers or just spilling as the water line for "full enough" is pretty close to the top edge. Filling the water reservoir and putting it into its place on the back of the fountain will yield enough water to mostly fill it in one go. A second trip will finish it off and leave you with enough water to last the 4-5 days to the next clean out and refill.
My remaining cat is a medium hair domestic with moderate shedding and the pre-filter gate/screen will sometimes clog slightly. Another reason to get to the clean/refill more often. If it was left longer, or left uncleaned, I could see the issues others have noted about the fountain overflowing.
All in all, it's a good product if your cats prefer running water and don't like drinking from a standard bowl. Cats do prefer running water anyway. But on top of that, it's great if you're a pet owner who doesn't want to refill water bowls daily to keep them fresh. You don't need this, which is why I rate this a 4 for value for money (on top of the harsh plastic edges), but it's definitely nice to have.
Estaba de oferta, por lo que compre una como repuesto de la que tengo funcionando hace más de 3 años ¡Y no ha fallado!. La nueva todavía la tengo empacada esperando a que la primera que compré falle.
Los filtros de repuesto son algo caros, por lo que probé con filtros de otras marcas más económicos, pero el agua comenzaba a oler mal en poco tiempo y mis gatos dejaron de usar la fuente, hasta que volví a utilizar los filtros originales.
So I wanted something new. Something better
The Drinkwell platinum there’s only “1” filter. And it’s sheet style. And unlike the older fountain. The charcoal filter you still rinse first but you don’t get a blast of black charcoal powder coming off it. So I felt you get the actual benefit of charcoal. (I always felt like we rinsed it all out)
The water tank is nice feature. It’s in the back and it doesn’t cross over with the water in the fountain. There’s a hole for the water to leave the tank. And go into the reservoir (under the lid) and then that is pumped up and into the front area. And then passed through two filters. Before it is sent back to the reservoir. And then up and out the front waterfall. The back tank is only used to top off. If the water level drops from evaporation or drinking. This keeps water cleaner. Longer. And you can remove the tank
The instructions says to fill. Put cap. Turn over quickly. Yes. Do that. OVER THE SINK!! THE STOPPER IS GRAVITY BASED. once flipped over it might drip the odd drip. Just don’t dab or touch it. Get the lid off the fountain and slide it into the machine and push down. Check that it is in place cuz otherwise it can flood your floors
It does gurgle a lot. When you put the tank in. As the water level in the reservoir is being topped up. Once it’s topped it will stop. So don’t panic if your tank bubbles and you can’t see where all that water is going
My dog absolutely loves it she had 3 drinks while I was writing this. She loves drinking water and she finishes a 3.7 L fountain to nearly empty levels (1/2) in just 2-3 days. (Chihuahua here so that’s impressive!). Fountain’s definitely helps them drink more. But there is the concern of mold and other build up of the fountain design is poor. I hated the most was the pipe that fed water up and out the waterfall for the old model. Even if you washes internally there’s all these stupid grooves and nooks that always get missed and you see it while drying and assembling and I always felt like my dog could get sick if I missed a spot of black gunk build up (I wash it weekly 3M and everything soap hot water) and I felt it was just bad design and gets gross so fast.
The filters for this one wasn’t expensive either. $30 for box of 12 authentic ones. So $3 each. And the filters are stated to be changed every 1-2 weeks. So that’s $6 expected cost per month. So Vs $10. And less hidden scrub areas. And it’s silent. I like how the base is rounded so there’s no corners to clean.
Reviewed in Canada on June 8, 2023
So I wanted something new. Something better
The Drinkwell platinum there’s only “1” filter. And it’s sheet style. And unlike the older fountain. The charcoal filter you still rinse first but you don’t get a blast of black charcoal powder coming off it. So I felt you get the actual benefit of charcoal. (I always felt like we rinsed it all out)
The water tank is nice feature. It’s in the back and it doesn’t cross over with the water in the fountain. There’s a hole for the water to leave the tank. And go into the reservoir (under the lid) and then that is pumped up and into the front area. And then passed through two filters. Before it is sent back to the reservoir. And then up and out the front waterfall. The back tank is only used to top off. If the water level drops from evaporation or drinking. This keeps water cleaner. Longer. And you can remove the tank
The instructions says to fill. Put cap. Turn over quickly. Yes. Do that. OVER THE SINK!! THE STOPPER IS GRAVITY BASED. once flipped over it might drip the odd drip. Just don’t dab or touch it. Get the lid off the fountain and slide it into the machine and push down. Check that it is in place cuz otherwise it can flood your floors
It does gurgle a lot. When you put the tank in. As the water level in the reservoir is being topped up. Once it’s topped it will stop. So don’t panic if your tank bubbles and you can’t see where all that water is going
My dog absolutely loves it she had 3 drinks while I was writing this. She loves drinking water and she finishes a 3.7 L fountain to nearly empty levels (1/2) in just 2-3 days. (Chihuahua here so that’s impressive!). Fountain’s definitely helps them drink more. But there is the concern of mold and other build up of the fountain design is poor. I hated the most was the pipe that fed water up and out the waterfall for the old model. Even if you washes internally there’s all these stupid grooves and nooks that always get missed and you see it while drying and assembling and I always felt like my dog could get sick if I missed a spot of black gunk build up (I wash it weekly 3M and everything soap hot water) and I felt it was just bad design and gets gross so fast.
The filters for this one wasn’t expensive either. $30 for box of 12 authentic ones. So $3 each. And the filters are stated to be changed every 1-2 weeks. So that’s $6 expected cost per month. So Vs $10. And less hidden scrub areas. And it’s silent. I like how the base is rounded so there’s no corners to clean.