Brand Name | Roku |
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Item Weight | 1.28 ounces |
Product Dimensions | 6 x 2 x 2 inches |
Item model number | 3920R |
Batteries | 2 AAA batteries required. (included) |
Is Discontinued By Manufacturer | No |
Color Name | Black |
Special Features | Compact |
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- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
- Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
- Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
- No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
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Roku Premiere | HD/4K/HDR Streaming Media Player, Simple Remote and Premium HDMI Cable, Black
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Compatible Devices | Television |
Connector Type | HDMI |
Brand | Roku |
Connectivity Technology | Wi-Fi |
Color | Black |
About this item
- Watch what you love: Upgrade your streaming with a massive selection of free, live, and premium TV, including Roku Originals and 200+ free live TV channels on The Roku Channel
- Incredible picture, exceptional value: Whether you’re streaming in HD, 4K, or HDR, you’ll enjoy picture quality that’s optimized for your TV with sharp resolution and vivid color
- Tons of power, tons of fun: Compact and power-packed, you'll stream your favorites with ease, including movies and series on HBO Max, Netflix, Disney+, and Prime Video
- Setup is a cinch: Plug it in with the included Premium High Speed HDMI Cable, connect to the internet, and start streaming—it’s that simple
- Simple remote: It’s got everything you need to start streaming, plus shortcut buttons to popular streaming channels
- Always up to date: Get the latest features, newest channels, and more with automatic software updates
- The free Roku mobile app: Control your Roku device with a second remote, search with your voice, enjoy private listening with wireless headphones, and more on your iOS or Android device
- Works with popular voice assistants: Enjoy easy voice control with Siri, Alexa, or Google Assistant
- Share it with Apple AirPlay: Effortlessly share videos, photos, music, and more from your Apple devices to your TV
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Product information
Technical Details
Additional Information
ASIN | B07HDBZN7Q |
---|---|
Customer Reviews |
4.7 out of 5 stars |
Best Sellers Rank | #1,069 in Electronics (See Top 100 in Electronics) #18 in Streaming Media Players |
Date First Available | September 24, 2018 |
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Customer Review: The Roku has never let me down
Brittany Ruiz
What's in the box
Product Description
Incredible picture at an exceptional value. Roku Premiere is the simple way to start streaming in HD, 4K, and HDR picture. Easily find and enjoy movies in brilliant 4K picture with the 4K Spotlight channel. Setup is simple—just plug it into your TV with the included Premium High Speed HDMI® Cable and connect to the internet. Start streaming a massive selection of free, live, and premium TV, including Roku® Originals only on The Roku Channel. The customizable home screen puts your favorite channels like Disney+, Prime Video, HBO Max, Apple TV+, Netflix, Sling, and Hulu front and center, so you can spend your time streaming—not scrolling. Use the free Roku mobile app as a convenient second remote and enjoy voice search, private listening with wireless headphones, and more. This Roku Premiere also works with popular voice assistants. Ask your Alexa or Google Assistant-enabled device to launch channels, search for entertainment, control your streaming, and more. You can also control your TV using the Apple Home app or Siri on your Apple devices plus share videos, photos, and music from your Apple device using AirPlay.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of use, variety of channels, and streaming quality of the TV. For example, they mention that it's easy to set up and use, has a fast and intuitive interface, and streams content smoothly. Some are happy with image quality, and value. That said, some complain about connectivity issues and the remote control.
AI-generated from the text of customer reviews
Customers like the quality of the tuner. For example, they say it has performed adequately, works great in the hotel, and has no issues. Some say it's perfect for families not wanting cable TV, and is easy to set up.
"Works as advertised. Easy to set up and use." Read more
"...It was so easy to install and worked well, I ordered another one for our other TV...." Read more
"Seems to work well in all respects that I have tried at this point. Mainly used to turn an older TV into a Smart TV. Reasonably priced" Read more
"...Only dislike was the remote was now infrared (line of sight) instead of Bluetooth. It works great with our aging 1080p TV...." Read more
Customers find the Roku easy to set up and use with a lot of apps to choose from. They also say the interface is fast and intuitive, and the remote control is easy to understand and use. Customers say the device is easy added to and removed from the TV, and it's easy to switch from app to another. They say the program and UI are fine, and that it simplifies controlling TV.
"...The interface is fast and intuitive (so are customizations) and I have no streaming issues...." Read more
"Works as advertised. Easy to set up and use." Read more
"...It was so easy to install and worked well, I ordered another one for our other TV...." Read more
"...problems with Fire stick that I do with Roku, and it is easily added to and removed from the TV, so it is likely to be our option for travelling...." Read more
Customers like the value of the Roku. They say it's the best bang for the buck when it comes to streaming on any TV, it works great, and it'll save them money on cable. They also appreciate the free one week trials of premium channels. Overall, customers recommend the product and say it does Netflix and Amazon Prime well.
"...Also Roku steers you to all free streaming. NO monthly fees!..." Read more
"...Mainly used to turn an older TV into a Smart TV. Reasonably priced" Read more
"It’s well worth the price if you do nothing but watch YouTube channels for free!" Read more
"Great product. Durability and great quality item. Highly recommend. Price is right." Read more
Customers like the streaming capabilities of the product. They say it streams content smoothly, has no issues streaming at all, and is responsive. Some say the device is an ok streaming device that fulfills all their streaming needs.
"...Also Roku steers you to all free streaming. NO monthly fees!..." Read more
"Fast update and the system is fast compared to the old units." Read more
"...I thought I'd try out a FireTV stick and that was underpowered/slow, a lot of irritations and the remote devours batteries far faster than any..." Read more
"...The pictures are crisp and clear for 1080P and the best part is I can access Netflix, and Hulu and HBO Go, all the stuff I could only access on my..." Read more
Customers like the image quality of the tuner. They mention that the picture quality is great, the audio quality is better than the firestick, and the 4K picture is solid. Some say that the streaming quality is good for other streaming services and that it plays 4K content.
"...is at the other end of the house from the router, and the screen is a bit more familiar since it mimics Prime, which we were already used to...." Read more
"...Tried again, the image was looking better but the roku still wouldn’t let me have the 4k hdr 60hz...." Read more
"...Well I did just that, and don't get me wrong, I LOVE it!! The picture is so clear and crisp and beautiful and I can access Netflix and HBO Go on the..." Read more
"...with the Roku Express and save $5, BUT the Roku Premiere gives you up to 4K resolution and also supports HDR compared to the limit of 1080p with..." Read more
Customers like the variety of channels on the tuner. They say it brings in all the Spectrum channels as well as hundreds of apps. They also appreciate the streaming channels and the option to subscribe to pricier channels. Customers say the show search over all channels is especially impressive. They find the product easy to use and say it's very easy to add new channels. They mention the remote is great and they can voice search for channels and movies.
"...It's got all the streaming channels we need, and there are plenty more to dive into that offer free viewing that'll take time to get familiar with...." Read more
"Perfect for families not wanting cable TV. So many channels. Perfect." Read more
"...The app selection is pretty great. The Roku channel is particularly nice because the video quality is superb, and it doesn't cost anything to watch...." Read more
"...this has plenty of free apps and a nice selection of free movies...." Read more
Customers are mixed about the remote control. Some mention the remote is nice, simple, and spectacular. They also say it can be controlled by a universal remote. However, some customers say it's inconvenient having to use the TV remote.
"...The only real drawback again is the infrared remote which requires the unit be in the line of sight for use...." Read more
"...It's light, feels like soft-touch plastic, and the buttons are very responsive.The Roku Premier box itself is very unobtrusive...." Read more
"...it doesnt do 5ghz wifi. and the remote has to be line of site. So....but the roku streaming stick +Ok...." Read more
"...Those have great controls and added features that the lower models don't have BUT a review that I had read recently said that you CAN use the Roku..." Read more
Customers are dissatisfied with the connectivity of the TV. They mention that it only connects on the 2.4 GHz band, is unreliable, and would not connect to their home internet router. They also say that it has inadequate networking to actually handle 4K HDR. Some customers also report that the TV loses connection to the Wi-Fi and cannot reconnect itself without having to do a full reset.
"...Same issue - unreliable, wouldn't connect to our home internet router, wouldn't show up on our phones' apps, we couldn't cast anything, etc etc etc...." Read more
"...alone is so poor it’s not even funny you can only do 2.4 there is no 5ghz WiFi and the top that off the 2.4 link rates on a 10 meg DSL was 11 and on..." Read more
"...Sometimes I get the message the HDMI cable is not 4K compatible but the message shows you how to re-sync it and I was able to fix it when it happens...." Read more
"...The ability to connect Bluetooth headphones via the Roku app on my phone for private listening...." Read more
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We have a lot of experience with streaming boxes/sticks, we've tried Roku, FireTV, Tivo Stream 4k (returned due to HDR issues and I really wanted to love this one but that problem killed it for me) and AppleTV units. The AppleTV (2011) was a second gen version and I liked it fine but it's outdated now although still functional and used for playing music with Airplay. The newer ones are not budget friendly, like everything Apple they overvalue their products. I thought I'd try out a FireTV stick and that was underpowered/slow, a lot of irritations and the remote devours batteries far faster than any remote I've ever had. As a comparison, the original button battery on the AppleTV only just died but two AAAs in the FireTV remote will last about 6 months. No excuse for that, it soured me on the FireTV products along with there is very little customization you can do. A Roku 2 XS (2011) was actually the first stream box we had and while in some ways not as slick as the AppleTV or even the FireTV stick it didn't really disappoint so I went back to Roku to replace the outdated 2 XS. Since the TV it was for is only 1080p I took a chance on a Roku Express. Same old Roku UI but this budget version was far faster than the old 2 XS it replaced. Only dislike was the remote was now infrared (line of sight) instead of Bluetooth. It works great with our aging 1080p TV. That's where my gripe about the adhesive strips comes in, just don't be so cheap and include at least 2.
Now we needed one for a 4k TV we have that is a couple years old but does not have apps available for some services we want to use. Being quite happy with the least expensive Roku I decided to give this a shot as the least expensive 4k and HDR capable Roku. The only real drawback again is the infrared remote which requires the unit be in the line of sight for use. I'm not crazy about mounting these to the bezel of the TV but it's not that big of a deal, until you want to move it. So far this one is not attached to a TV, it's floating between two depending on need. The interface is fast and intuitive (so are customizations) and I have no streaming issues. Very little to complain about but I'd like to see the UI brought up to 2021, it looks just about like it did 10 years ago on our first Roku.
Reviewed in the United States on February 24, 2021
We have a lot of experience with streaming boxes/sticks, we've tried Roku, FireTV, Tivo Stream 4k (returned due to HDR issues and I really wanted to love this one but that problem killed it for me) and AppleTV units. The AppleTV (2011) was a second gen version and I liked it fine but it's outdated now although still functional and used for playing music with Airplay. The newer ones are not budget friendly, like everything Apple they overvalue their products. I thought I'd try out a FireTV stick and that was underpowered/slow, a lot of irritations and the remote devours batteries far faster than any remote I've ever had. As a comparison, the original button battery on the AppleTV only just died but two AAAs in the FireTV remote will last about 6 months. No excuse for that, it soured me on the FireTV products along with there is very little customization you can do. A Roku 2 XS (2011) was actually the first stream box we had and while in some ways not as slick as the AppleTV or even the FireTV stick it didn't really disappoint so I went back to Roku to replace the outdated 2 XS. Since the TV it was for is only 1080p I took a chance on a Roku Express. Same old Roku UI but this budget version was far faster than the old 2 XS it replaced. Only dislike was the remote was now infrared (line of sight) instead of Bluetooth. It works great with our aging 1080p TV. That's where my gripe about the adhesive strips comes in, just don't be so cheap and include at least 2.
Now we needed one for a 4k TV we have that is a couple years old but does not have apps available for some services we want to use. Being quite happy with the least expensive Roku I decided to give this a shot as the least expensive 4k and HDR capable Roku. The only real drawback again is the infrared remote which requires the unit be in the line of sight for use. I'm not crazy about mounting these to the bezel of the TV but it's not that big of a deal, until you want to move it. So far this one is not attached to a TV, it's floating between two depending on need. The interface is fast and intuitive (so are customizations) and I have no streaming issues. Very little to complain about but I'd like to see the UI brought up to 2021, it looks just about like it did 10 years ago on our first Roku.
There is a steep learning curve on this device. I asked my adult son to install it for me, but he didn't have time, so I did it myself. That turned out to be quite simple. The hardest part was figuring out how to get behind that giant TV and heavy stand. LOL! Once I got it installed, then I had to figure out how to use it. I'm still getting used to the various "channels" on this thing, and my husband has completely given up. He just plain won't use it. If he can't find it on Netflix, Prime or YouTube, he just won't watch it, or he'll wait for me. Now that I know how it works, I find it pretty easy to navigate, but there is just no substitute for playing around with it and getting to know it.
Peacock is a pain in the ***! The whole reason for buying the Roku was to get Peacock, which advertises this wonderful "free version". Turns out that the "free version" of the app has diddly-squat to offer, and if you want to actually watch anything, you have to ante-up for the subscription. I did get a special offer to try Peacock for a year for only $19.95, so I went with it, but I highly doubt that I will renew it next year when I have to pay full price. If I am paying for a subscription, then I don't think I should also have to suffer through all the ads. I don't mind it at $20/year, but I will not do that at $10/month. The deal-breaker actually will be whether they continue to carry Hallmark channel. If so, then I MIGHT renew my subscription, but if this is just a temporary add-on for the Christmas season, then 99% sure I won't renew. Sorry for the diversion - just had to get that off my chest.
Having said that, I have found that the Roku is actually more user friendly than the smart TV, at least for the "free" channels. I still use the smart TV apps for Netflix, Prime, etc., for reasons that will be clear further in this review. I like the Roku channel and it's selections - I can always find something to watch. The other channels have their pros and cons, but all in all, I find that I watch through the Roku much more than I expected (and almost never watch Peacock). I wish I didn't have to watch ads again, but then I remind myself that in exchange for those ads, I am saving $120/month by no longer having satellite and DVR. At some point, I'd like to figure out an option to record my network shows, but figure it's best to understand streaming first.
I wish I had known that the base model means the streaming isn't quite as smooth and quick as I have come to expect from my other streaming services. Especially since the Roku is literally 12 inches away from the internet router. Had I known this, I would have stepped up to a faster device. It's not awful, but it is annoying to have that delay at times. I initially thought the problem was our internet service (we are in a rural community with poor internet service), but then I realized that the problem is only when watching Roku, none of the other streaming channels.
Here's my HUGE complaint about the Roku: it screws up my TV volume. We have a Samsung TV with Sonos soundbar. I can control the volume with my remote on every app except the Roku. Once I start watching Roku, the volume is stuck at that level unless I go into the Sonos app on my phone and adjust it there. Even worse, once I switch to a different app, I still can't control the volume with the remote unless I go to Samsung TV Plus first, watch a few seconds and adjust volume there, then the other apps will work as expected. I have tried everything I can think of to fix this, searched countless help sites, message boards, etc., and nothing works. I have just come to accept that I have to have my phone handy and Sonos app available if I am going to watch TV on Roku. Yet another reason my husband refuses to use the Roku....
One final note: my son gave me a Fire stick for our bedroom TV, so I've started a little comparison here. It's faster than the Roku, even though it is at the other end of the house from the router, and the screen is a bit more familiar since it mimics Prime, which we were already used to. I struggle to locate some of the apps on that one, though, and I think the search feature on Roku is better. I don't have any of the volume or speed problems with Fire stick that I do with Roku, and it is easily added to and removed from the TV, so it is likely to be our option for travelling. I'm still toying with the idea of upgrading the Roku in the living room, though, since that is our primary TV, and maybe I'll like it better. And if I'm lucky, the upgraded Roku will have volume control that works. :)
Top reviews from other countries
L'adaptateur secteur fourni est une prise US ou UK - j'ai alimenté le boitier via la prise USB de ma tv.
aussi une fois activé certaines apps sont indisponibles (Disney+, ou Amazon Prime Video) alors que Netflix, Apple TV ou YouTube fonctionnent.
Ceci est du a la géolocalisation du produit, qui bride certaines fonctions chez nous.
Par contre j'arrive à utiliser Disney+ et Amazon via la fonction Apple AirPlay et tout fonctionne alors très bien.