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JBL Quantum 800 - Wireless Over-Ear Performance Gaming Headset with Active Noise Cancelling and Bluetooth 5.0 - Black

4.2 4.2 out of 5 stars 1,304 ratings

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Brand JBL
Model Name Quantum 800
Color Black
Form Factor Over Ear
Connectivity Technology USB, Bluetooth 5.0

About this item

  • In competitive gaming, sound is survival, and JBL knows great sound: From the thrill of tracking enemies in FPS games, to engaging in epic MOBA battles, the JBL Quantum 800 amplifies every victory on PC, Mac, Xbox, PS4 and Switch.
  • Features JBL Quantum Surround sound technology which is engineered for accuracy and delivers immersive gaming audio for a competitive edge, so users never have to miss a step, shot or jump during gameplay.
  • JBL Quantum 800 gaming headset incorporates a boom microphone with echo cancelling technology, allowing users to focus on their teammates' voice rather than background noise, for crystal clear communication. Integrated Discord certified game-chat balance.
  • Memory foam ear cushions on the JBL Quantum 800 headset are covered in soft leather, providing comfort for marathon sessions, plus 2.4 GHz wireless and Bluetooth 5.0 connection for multi-platform gaming
  • Items delivered: JBL Quantum 800 wireless gaming headset with boom mic in black, RGB lighting effects, compatible with PC, Mac, Xbox, PlayStation, Nintendo Switch, mobile and VR.
  • The JBL Quantum 800 headset is compatible via 2.4GHz wireless connection on PC, PS, Mac and VR. Compatible via 3.5mm audio jack with PC< Playstation, Xbox, Nintendo Switch , Mobile, Mac and VR. The JBL QuantumSURROUND is only available on PC. Bluetooth is available for PC, PS4, and PS5. Check the connectivity guide for compatibility and the chart below for reference.
  • PLEASE NOTE: The JBL Quantum 800 is only compatible with PC, PS Mac and VR vis a wireless connection. It is NOT compatible with Xbox and the 3.5mm audio cable needs to be used
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From the brand


From the manufacturer

Quantum 800
Quantum 800
Quantum 800
Quantum 800

JBL Quantum 800 Comparison

Quantum 800

JBL Quantum 800

Quantum One

JBL Quantum One

Quantum 600

JBL Quantum 600

Quantum 400

JBL Quantum 400

Quantum 300

JBL Quantum 300

Customer Reviews
4.2 out of 5 stars
1,304
4.2 out of 5 stars
1,496
4.3 out of 5 stars
1,780
4.3 out of 5 stars
2,722
4.3 out of 5 stars
2,519
Wireless
Yes
Active Noise Cancellation
Surround Sound
Yes Yes; Plus head tracking Yes Yes Yes
PC Software Customization
Connectivity (3.5mm)
Plus 2.4GHz Wireless BT 5.0 Plus USB Plus 2.4GHz Wireless Plus USB Plus USB Audio Adaptor
Frequency Response
20Hz - 40kHZ 20Hz - 40kHZ 20Hz - 40kHZ 20Hz - 20kHZ 20Hz - 20kHZ
Console Compatibility
PS4 / PS5 / Xbox (Wired Only) PS4 / PS5 / Xbox (Wired Only) PS4 / PS5 / Xbox (Wired Only) PS4 / PS5 / Xbox (Wired Only) PS4 / PS5 / Xbox (Wired Only)

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JBL Quantum 800 - Wireless Over-Ear Performance Gaming Headset with Active Noise Cancelling and Bluetooth 5.0 - Black
JBL Quantum 800 - Wireless Over-Ear Performance Gaming Headset with Active Noise Cancelling and Bluetooth 5.0 - Black
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Price$99.95-25% $149.95
List:$199.95
-29% $106.69
New Price:$149.95
-30% $69.95
List:$99.95
-23% $229.95
List:$299.95
-23% $229.95
List:$299.95
Delivery
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Customer Ratings
Sound quality
4.1
4.3
3.8
3.8
4.0
4.3
Noise cancellation
4.1
4.2
4.0
2.8
4.5
3.8
For gaming
3.8
4.3
3.6
3.8
4.3
Comfort
4.5
4.3
4.4
4.0
Battery life
4.4
4.4
4.7
Sold By
Wireless Cloud
Amazon.com
online reseller express
Amazon.com
Amazon.com
Amazon.com
connectivity tech
Bluetooth 5.0, USB
Wireless, Wired
Wireless
Wireless, Wired
Wireless
Wireless
headphones form factor
Over Ear
Over Ear
Over Ear
Over Ear
On Ear
Over Ear
connector type
3.5mm Jack, Wireless
wireless
wireless
usb,wireless
usb-a,wireless
USB Type A, USB Type C
noise control
active noise cancellation
active noise cancellation
active noise cancellation
sound isolation
active noise cancellation
headphones jack
3.5 mm Jack
USB-C to USB-A
usb
usb
cable feature
Detachable
Without Cable
Without Cable
Detachable
Without Cable
Without Cable

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What's in the box

  • Ear Cushions
  • Headband
  • User Manual
  • Looking for specific info?

    Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here

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    JBL

    JBL Quantum 800 - Wireless Over-Ear Performance Gaming Headset with Active Noise Cancelling and Bluetooth 5.0 - Black


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    Product Description

    JBL Quantum 800 over-ear gaming headset. The JBL Quantum range delivers a sound experience that transforms each headset into a crown for the everyday champion. The JBL Quantum 800 comes with the JBL Quantum Engine software for immersive surround sound, enabling PC gamers to adjust EQ, sound effects, mic modes, and RGB effects. Built by our team of acoustic engineers and tested extensively with gamers around the world to develop a predictive algorithm so that every game is more immersive to give you a competitive edge. The JBL Quantum 800 gaming headset delivers an accurate soundscape so you can amplify all your epic gaming moments. Product details. Wireless over ear gaming headset, JBL Quantum Sound signature, JBL Quantum SurroundSound, JBL Quantum Engine PC software, Active noise cancellation, DTS headphone X:2.0, 3.5 mm, 2.4 GHz wireless and Bluetooth 5.0 connections, Discord certified game-chat balance, flip-up boom microphone. For over 70 years, JBL has engineered the most precise, impressive sound found in big venues around the world. JBL's mission and vision is to make life more connected, entertaining, personalized and productive. The company combines passion and purpose to design smart products, systems, software and services to connect people wherever they are.

    Troubleshoot: (1) Bluetooth pairing failed - * Make sure you have enabled Bluetooth feature on the device to be connected with the headset * Move the device closer to the headset * The headset is connected to another device through Bluetooth. Disconnect the other device, then repeat the pairing procedures. (see “With Bluetooth (secondary connection) (2) No power - * The headset turns off automatically after 10 minutes of inactivity. Power on the headset again * Recharge the headset (see “Charging your headset”). Other troubleshoot solutions are available on user manual Pg- 17-18.

    Customer reviews

    4.2 out of 5 stars
    4.2 out of 5
    1,304 global ratings

    Customers say

    Customers like the sound quality and comfort of the headphones. For example, they say the sound is excellent, the spatial sound is helpful, and the microphone is clear. That said, some complain about the wireless connectivity issues. They say they lose connection and have to re-establish the connection every time. Customers also dislike the battery life and noise. Opinions are mixed on quality and value.

    AI-generated from the text of customer reviews

    130 customers mention95 positive35 negative

    Customers like the sound quality of the headphones. For example, they say the sound is excellent, the spatial sound is very helpful, and the bass is definitely there. They say their voice sounds super clear and there was no lag. They also appreciate the active noise cancelling, wireless USB, and an audio jack. That said, some are interested in the flip up muting boom and the ability to balance the overall volume.

    "...They told me my voice sounded super clear and no lag. I was pretty amazed to hear that, since wirelessly it can lag, but this didn’t happen...." Read more

    "Was very surprised in sound quality" Read more

    "...Sound isolation is not bad nor is sound leak, not the greatest but average muffles sound to where there's plenty i don't make out sounds well but..." Read more

    "...Bluetooth, wireless USB, and an audio jack. Not to mention the JBL Engine is easy to use and has good presets...." Read more

    48 customers mention35 positive13 negative

    Customers like the comfort of the headphones. For example, they mention the ergonomics are amazing, the fit and sound are good, and it fits their head well.

    "...The ergonomics are amazing!..." Read more

    "Pros:These are comfortable headphones with decent battery life...." Read more

    "...lighter than the G933s so that's a plus and they also seem to fit my head very well...." Read more

    "...The ear cups are very small so larger ears will not feel good over time of wearing them. The mic feels cheap and can't be removed...." Read more

    128 customers mention66 positive62 negative

    Customers have mixed opinions about the quality of the headphones. Some mention that it works well for gaming and music, with fantastic ANC and a good microphone. Others say that it doesn't last long enough, the metal for the headband will not hold up over time, and the mic stopped working.

    "...Solid build quality: they are not light but nowhere near heavy. Earpads are so stinky soft and the memory foam is some of the best I've seen...." Read more

    "...2nd Update:There was a software update and it broke my headphones, they no longer power-on waiting for support as I no longer have working..." Read more

    "...They have alot of good specs! Amazing audio chipsets and 3d sound...." Read more

    "...from USB 2.4ghz or Bluetooth playing for about 20 minutes the headset powers down. And once the battery is at about 25% it will play a warning aound...." Read more

    46 customers mention21 positive25 negative

    Customers are mixed about the value of the headphones. Some mention it's definitely worth the money, reasonable for use for an hour to 2-hour meeting, and a great product. However, others say that it'd be better off buying a different product and saving your money.

    "...These failings just make the headset not worth it in my opinion. If the cons I mentioned above don't bother you, this would make a good headset...." Read more

    "...as it sounds a little shaky. With that said it's definitely worth the money will try to upload better pictures stay tuned, and will keep you..." Read more

    "...The ANC is functional, but like the Blue Tooth call quality, it is very average. If you really need ANC, I would not recommend these...." Read more

    "...you do not need dual input, consider the HyperX Cloud Flight S. It is cheaper and sounds much better. -..." Read more

    44 customers mention11 positive33 negative

    Customers are dissatisfied with the wireless connectivity of the headphones. They mention that it loses connection and has to be re-established every time. They also say that there is no Android app to run them. Customers also mention that the speaker had a lot of connectivity issues and cannot use it wirelessly when charging.

    "...amazing quality audio components the only downfall is that we cannot use this wirelessly whenever yoh are charging them...." Read more

    "...*Did not include the USB dongle I am not able to connect it to my device as it is missing the USB dongle...???..." Read more

    "...Flip-to-mute as well as a mute button. Bluetooth, wireless USB, and an audio jack. Not to mention the JBL Engine is easy to use and has good presets...." Read more

    "...at the kitchen ( 8-12 steps) and this JBL has the most annoying disconnect reconnect at the just walking out of my room (5-9 steps) the distance is..." Read more

    35 customers mention7 positive28 negative

    Customers are dissatisfied with the battery life of the headphones. They mention that the battery dies a little too fast, and the lights really do drain the battery power.

    "...The battery isn't that big an issue, i just think when you compare it to something like the arctis 7+ that can last 30+ hours, makes it seem worse..." Read more

    "...Ear cups a little too snug gets warmLow battery life, 14 hours, 7 hours if using for games..." Read more

    "...Additionally the battery life is rather short..." Read more

    "Pros:These are comfortable headphones with decent battery life...." Read more

    33 customers mention0 positive33 negative

    Customers are dissatisfied with the noise produced by the headphones. They mention that there is static, a slight hum, or reverberation in the headset, and the noise cancelling is sub-par. The mic is horrid and the battery life is short. Some customers also report that the ANC is producing some terrible crackling sounds. Overall, customers find the noise to be annoying and find the headphones unsuitable for gaming.

    "...Active noise cancelling needs some work and for the most part is a gimmick in a gaming headset...." Read more

    "...The last is the noise cancelling makes a suction sound that I find absolutely unbearable...." Read more

    "...If you have a JBL device it plays that sound every time it connects and it plays it even if the connection is interrupted a second. Awful...." Read more

    "...hardware back to their default firmware, resulting in annoying notifications from the app everytime I power up the headset...." Read more

    Poorly Packaged (Edit✓Second Wind)
    4 Stars
    Poorly Packaged (Edit✓Second Wind)
    3rd Update June 23rd 2021:After they replaced my model for thewhat seems like too many times..The headset has been holding up okay but it hasn't been without issues along the way. Still overall love the design but a bit wonky with the microphone especially after it bends over time and loses its originalform Making it less than idealfor longevity and clarity. Wouldn't highly recommend thisUnless it was on a very decent sale and even then paired with its battery lifeIt's debatable as to whether youwould say you got your money's worth.Originally I got it for the RGB(which is fantastic by the way)I just can't see myself using them however due to how quickly it seems to lose it's chargeparticularlywithout the capability of charging while using which I believe is its biggest flaw! If there's one thing I can mentionin their defense, is that JBL has stood by its product for the duration of time. So I will be loyal-however slightly more cautious upontheir gaming related line of gear.2nd Update:There was a software update and it broke my headphones, they no longer power-on waiting for support as I no longer have working headphones...1st Update:Let me first say the software is pretty finicky.Spent been a couple hours trying to update it..only to give up and go to bed to find out the next morning it was up to date mysteriously.Super so let's get into it.Equalizer works very well,Software is neat,Great highs and lows epic bassline.looks phenomenal like I don't even ever want to go back to the way it was before!In comparison how does it sound to the JBL 400?Significantly better, how is the function in its current state??.. Well let's just say the wired counterpart works out of the box whereas the wireless model needs the firmware updated and that could take some time. (In its current state)Unfortunately no thanks to support haven't really been able to speak to anybody for some reason I was speaking to India's support, and they give me the runaround so I just ended up taking care of it myself.Verdict- As it is my first JBL item and as a hardcore gamer I'd like to think this is a fantastic piece of equipment... My only issue is I'm not sure if one of the speakers is having issues at max volume as it sounds a little shaky. With that said it's definitely worth the money will try to upload better pictures stay tuned, and will keep you updated on The wear and tear.Original review:Was never more excited in my life for but for this headset. Waiting on the edge of my seat all week! f First pair of JBL headphones, and oh boy did I luck out. -_-*Did not include the USB dongle I am not able to connect it to my device as it is missing the USB dongle...???Signs that it may have been opened previously, Will update with further information but as of yet I am unable to test the device.(Looks and feels good but oh wait it's the Quantum 400 series ?!!!!)**Received the wrong model+& Am missing the USB dongle...**--Will write a proper review when I received the proper item.
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    Top reviews from the United States

    Reviewed in the United States on March 29, 2021
    4 people found this helpful
    Report
    Reviewed in the United States on August 24, 2021
    4 people found this helpful
    Report
    Reviewed in the United States on May 22, 2020
    Customer image
    4.0 out of 5 stars Poorly Packaged (Edit✓Second Wind)
    Reviewed in the United States on May 22, 2020
    3rd Update June 23rd 2021:
    After they replaced my model for the
    what seems like too many times..
    The headset has been holding up okay but it hasn't been without issues along the way.
    Still overall love the design but a bit wonky with the microphone especially after it bends over time and loses its original
    form Making it less than ideal
    for longevity and clarity.
    Wouldn't highly recommend this
    Unless it was on a very decent sale and even then paired with its battery life
    It's debatable as to whether you
    would say you got your money's worth.
    Originally I got it for the RGB
    (which is fantastic by the way)
    I just can't see myself using them however due to how quickly it seems to lose it's charge
    particularly
    without the capability of charging while using which I believe is its biggest flaw!
    If there's one thing I can mention
    in their defense,
    is that JBL has stood by its product for the duration of time.
    So I will be loyal-
    however slightly more cautious upon
    their gaming related line of gear.

    2nd Update:
    There was a software update and it broke my headphones, they no longer power-on waiting for support as I no longer have working headphones...

    1st Update:
    Let me first say the software is pretty finicky.
    Spent been a couple hours trying to update it..only to give up and go to bed to find out the next morning it was up to date mysteriously.
    Super so let's get into it.

    Equalizer works very well,
    Software is neat,
    Great highs and lows epic bassline.
    looks phenomenal like I don't even ever want to go back to the way it was before!
    In comparison how does it sound to the JBL 400?
    Significantly better, how is the function in its current state??.. Well let's just say the wired counterpart works out of the box whereas the wireless model needs the firmware updated and that could take some time. (In its current state)
    Unfortunately no thanks to support haven't really been able to speak to anybody for some reason I was speaking to India's support, and they give me the runaround so I just ended up taking care of it myself.
    Verdict- As it is my first JBL item and as a hardcore gamer I'd like to think this is a fantastic piece of equipment... My only issue is I'm not sure if one of the speakers is having issues at max volume as it sounds a little shaky.
    With that said it's definitely worth the money will try to upload better pictures stay tuned, and will keep you updated on The wear and tear.
    Original review:
    Was never more excited in my life for but for this headset. Waiting on the edge of my seat all week! f First pair of JBL headphones, and oh boy did I luck out. -_-
    *Did not include the USB dongle I am not able to connect it to my device as it is missing the USB dongle...???
    Signs that it may have been opened previously, Will update with further information but as of yet I am unable to test the device.

    (Looks and feels good but oh wait it's the Quantum 400 series ?!!!!)
    **Received the wrong model+
    & Am missing the USB dongle...
    **

    --Will write a proper review when I received the proper item.
    Images in this review
    Customer image Customer image Customer image Customer image Customer image
    Customer imageCustomer imageCustomer imageCustomer imageCustomer image
    10 people found this helpful
    Report

    Top reviews from other countries

    Translate all reviews to English
    David
    5.0 out of 5 stars Very nice, great sound
    Reviewed in Canada on November 3, 2023
    CTorres
    5.0 out of 5 stars Excelente producto
    Reviewed in Mexico on August 29, 2023
    Roomadvisor
    1.0 out of 5 stars Betrug?
    Reviewed in Germany on January 3, 2024
    Oniria
    5.0 out of 5 stars Fue un regalo para mi ex
    Reviewed in Mexico on June 19, 2023
    3 people found this helpful
    Report
    Eduardo
    5.0 out of 5 stars Very good
    Reviewed in Canada on January 6, 2021
    3 people found this helpful
    Report