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SAMSUNG 49-Inch CHG90 144Hz Curved Gaming Monitor (LC49HG90DMNXZA) – Super Ultrawide Screen QLED Computer Monitor, 3840 x 1080p Resolution, 1ms Response, FreeSync 2 with HDR,Black

4.3 4.3 out of 5 stars 1,915 ratings

Currently unavailable.
We don't know when or if this item will be back in stock.
Brand Samsung
Screen Size 49 Inches
Resolution FHD 1080p Ultra Wide +
Aspect Ratio 16:9
Screen Surface Description Curved

About this item

  • 49-Inch monitor with super ultra-wide 49-inch screen with its innovative 32: 9 aspect ratio.Operating Temperature: 50 °F – 104 °F (10 °C – 40 °C)
  • Viewing Angle is 178° (H) / 178° (V); Aspect Ratio is 32:9
  • Samsung QLED delivers purer, brighter, and more lifelike colors
  • Hdr (high Dynamic Range) technology
  • Smoother gameplay with fast 144Hz refresh rate and has Stand
  • Designed for gamers with multiple game modes. Swivel--2.0° (plus/minus 2.0°) to plus 15.0° (plus/minus 2.0°)
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SAMSUNG 49-Inch CHG90 144Hz Curved Gaming Monitor (LC49HG90DMNXZA) – Super Ultrawide Screen QLED Computer Monitor, 3840 x 1080p Resolution, 1ms Response, FreeSync 2 with HDR,Black
SAMSUNG 49-Inch CHG90 144Hz Curved Gaming Monitor (LC49HG90DMNXZA) – Super Ultrawide Screen QLED Computer Monitor, 3840 x 1080p Resolution, 1ms Response, FreeSync 2 with HDR,Black
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PriceCurrently unavailable.-38% $799.99
List:$1,299.99
$189.99-15% $914.76
List Price:$1,079.99
$697.73$708.00
Delivery
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Get it May 15 - 17
Get it as soon as Thursday, May 16
Get it May 15 - 16
Customer Ratings
For gaming
4.1
4.2
4.0
4.6
4.2
4.3
Picture quality
4.0
4.2
4.2
4.6
4.2
4.6
Screen quality
3.4
4.0
4.4
4.5
4.1
4.5
Brightness
4.3
4.4
5.0
4.3
Value for money
3.5
3.7
5.0
Sold By
Amazon.com
G-Overstock
eTechtronics (Your Trusted Online Retailer)
Amazon.com
QuickshipElectronics
display size
49 inches
49 inches
32 inches
49 inches
49 inches
resolution
FHD 1080p Ultra Wide +
QHD Ultra Wide 1440p
FHD 1080p
QHD Ultra Wide 1440p
5K QHD 1440p
QHD Ultra Wide 1440p
display technology
QLED
LCD
LCD
QLED
LCD
QLED
hardware interface
hdmi
hdmi, displayport, hdmi, usb3.0, usb3.0
hdmi, displayport
usb, hdmi
usb c, hdmi, displayport
hdmi, hdmi
viewing angle
178 degrees
178 degrees
178 degrees
178 degrees
mounting type
VESA Compatibility - Mountable: 100 x 100mm
Wall Mount
Wall Mount
Wall Mount
Wall Mount
Wall Mount

From the manufacturer

Angled view of the Samsung QLED Gaming Monitor to show the ultra-large, ultra-wide curved screen

Ultra-large, ultra-wide curved screen

The ultra-wide 49-inch screen with its innovative 32:9 aspect ratio means you always get to see game scenes in their entirety, exactly as their developers intended. And the 1800R curved panel immerses you in gameplay and delivers cinematic viewing for movies and video content.

A billion shades of color

With Quantum Dot technology, Samsung’s QLED Gaming Monitor provides an extreme upgrade in your gaming experience. Quantum dot makes today's games appear more lifelike by delivering a billion shades of accurate color.

Front view of the Samsung QLED Gaming Monitor to show the Quantum dot technology
Side-by-side comparison of the conventional monitor vs. HDR Samsung QLED Gaming Monitor

HDR changes the game

The CHG90 QLED Gaming Monitor features support for High Dynamic Range (HDR), so dark areas are darker and bright areas are brighter. See mind-blowing detail and contrast as bright blue skies share the screen with deep shadows and silhouettes.

AMD Radeon FreeSync 2 support

The CHG90 supports AMD’s new Radeon FreeSync 2 technology, which gives gamers a smooth HDR gaming experience with twice the perceivable brightness and color of that offered by the sRGB spectrum.

FreeSync Support
Built for Speed

Built for speed

Blending its advanced motion blur reduction technology with its superior VA panel, Samsung has created this curved monitor with a super-fast 1ms MPRT (motion picture response time) that lets you enjoy unprecedented gaming performance without motion blur across the entire screen.

Product guides and documents

Product Description

The super ultra-wide 49-inch screen with its innovative 32: 9 aspect ratio means you always get to see game scenes in their entirety, exactly as their developers intended. With an 1800R curved panel immerses you in game play and delivers iMax-style cinematic viewing for movies and video content. Including, AMD's upgraded free Sync 2 delivers Pixel perfect, smooth gaming in any genre, even HDR games.

Looking for specific info?

What's in the box

  • Monitor
  • HDMI Cable
  • Display Port Cable
  • USB 3.0 Cable
  • Install CD
  • Product information

    Technical Details

    Collapse all

    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here. [PDF ]

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    SAMSUNG 49-Inch CHG90 144Hz Curved Gaming Monitor (LC49HG90DMNXZA) – Super Ultrawide Screen QLED Computer Monitor, 3840 x 1080p Resolution, 1ms Response, FreeSync 2 with HDR,Black

    SAMSUNG 49-Inch CHG90 144Hz Curved Gaming Monitor (LC49HG90DMNXZA) – Super Ultrawide Screen QLED Computer Monitor, 3840 x 1080p Resolution, 1ms Response, FreeSync 2 with HDR,Black


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    From the brand

    Customer reviews

    4.3 out of 5 stars
    4.3 out of 5
    1,915 global ratings

    Customers say

    Customers like the appearance and size of the monitor. They mention that it looks pretty glorious, has nice and crisp colors, and is very eye-catching. They appreciate the gaming, and refresh rate. That said, opinions are mixed on quality, image quality, performance, and value.

    AI-generated from the text of customer reviews

    142 customers mention116 positive26 negative

    Customers like the appearance of the monitor. They say it's eye-catching, has nice and crisp colors, and the games look amazing on it. They also appreciate the curved design and the stunning graphics quality.

    "...Doing what I mentioned above will get you the brightest, most colorful picture youve ever seen...." Read more

    "...Color on this beast is great, they did supply a color calibration report, and in the future i will be doing color tests and cals when i have a few..." Read more

    "...that some people will go nuts over this monitor with it's beautiful colors and decent refresh. Just consider how you plan to use it." Read more

    "...Want to have a sleeker dual 1080p setup, with a high refresh rate, rich colors than are just about on par with IPS, but no backlight bleed...." Read more

    98 customers mention70 positive28 negative

    Customers like the size of the monitor. They say it has plenty of space horizontally, which is great for work where they need it. They also say they can fit everything they need comfortably onto the screen. They mention that the desk top space is awesome and that the product has an ultra-wide screen.

    "...Videos and games also look incredible on this monitor. It is big, so you will want a rather large desk or to buy a floor stand to sit behind the desk..." Read more

    "...And that's exactly what this screen is. The size is outstanding, and very immersive...." Read more

    "...game in windowed mode, since it's 1080 pixels high, but you lose space at the task bar and the top of the window, so you can't really play at 1080p...." Read more

    "...Normal surfing is ok and the desk top space is awesome. Multitasking is sweet and having 3 or 4 windows open on 1 screen is fantastic...." Read more

    65 customers mention59 positive6 negative

    Customers say the monitor is great for gaming, with a 144Hz refresh rate and responsiveness. They also say it's great for classic games and provides an enjoyable experience.

    "...Normal surfing is ok and the desk top space is awesome. Multitasking is sweet and having 3 or 4 windows open on 1 screen is fantastic...." Read more

    "...while working has increased so much with this monitor, and gaming is fantastic. I use Linux with a tiling window manager...." Read more

    "...colors are rich and vibrant, 120/144hz refresh rate results in very smooth game play, I have fewer monitor cables, and I don't have to configure my..." Read more

    "...I even had some time for WoW and the experience was so good I basically had to cut myself off after 30 minutes or risk staying up all night playing..." Read more

    53 customers mention38 positive15 negative

    Customers like the refresh rate of the monitor. They say it's phenomenal for FPS and RPGs, has a high response time, and looks great. They also say the increased refresh rate adds a smoothness to gaming and the performance on this monitor is staggering.

    "...I have experienced no latency issues.The picture quality is not the best, which helps make the pricing competitive. Again, average user...." Read more

    "...will go nuts over this monitor with it's beautiful colors and decent refresh. Just consider how you plan to use it." Read more

    "...1ms response time is nice in games but there seems to be a delay in doing simple things like opening the start menu or using the Fences software...." Read more

    "...Freesync works from 48hz up to 144hz. I am finding most games can handle 3840x1080 rather well, and really recent games handle it perfectly...." Read more

    231 customers mention150 positive81 negative

    Customers are mixed about the quality of the monitor. Some mention it's the most amazing monitor they have ever seen, with a great balance of quality and performance. However, others say that it arrived in a pretty bad condition, with decreased quality and a fragile build.

    "In a word, incredible. Though, its beauty requires a few tweaks before you get there...." Read more

    "...a Vesa 100 x 100 mount, and this stand is perfect for this monitor; Beefy, fully adjustable, and a confidence inspiring hold on the desk and monitor...." Read more

    "...Again, average user. While I notice the decreased quality, it is not so noticeable that it has any substantial impact on my use of the screen, or is..." Read more

    "...The build quality is quite good, with some caveats. There are some little plastic parts that could break easily right at the hinge of the stand...." Read more

    124 customers mention44 positive80 negative

    Customers are mixed about the image quality of the monitor. Some mention that the image is 1080p, has no dead pixels, and the uniformity is spot on. The HDR brings out more color and brightness than anything else on the market, and colors pop out at you. However, some customers are underwhelmed by the low resolution and stretching, as well as the low DPI and lesser curve.

    "...The 144hz only works on display port it seems which does not sound bad till you pile on the fact that when using the display ports you can not turn..." Read more

    "...The HDR brings out more color and brightness than anything else on the market. Everytime I turn it on, Im amazed." Read more

    "...don't notice it that much, I do a lot of remote desktop work and 1080 just sucks...." Read more

    "...This monitor does not render text well due to its low DPI.UPDATE 3:..." Read more

    121 customers mention58 positive63 negative

    Customers are mixed about the performance of the monitor. Some mention that it works well with all their HDR games, and has no problems with Windows 10. However, others say that the screen was messed up and never even worked, resolutions than 50/50 is not usable, and the speakers don't work on their unit.

    "...The good:- No problems with Win10 and about every app I threw at it.- I'm on nvidia and had no issues with running 120 via hdmi.-..." Read more

    "...Instantly I lost all ability to use my visio on the HDMI connection...." Read more

    "...it only has half the number of pixels a 4k monitor has, all games run beautifully. Freesync works from 48hz up to 144hz...." Read more

    "...First off most of the features only work in single input mode so using the picture by picture mode losses a lot...." Read more

    57 customers mention33 positive24 negative

    Customers are mixed about the value of the monitor. Some mention that it's worth the price, has an awesome picture, and is perfect for finance. Others say that it is definitely pricey, has annoying features, and that it was a huge amount of money wasted.

    "...Looks very similar to IPS from my non-photographic eyes.- Price is ok considering what you get and what you'd pay for similar dual monitors..." Read more

    "...not bad exactly just has some really annoying features and is not worth the price...." Read more

    "...gaming experience first and foremost this display is worth a serious look for its price...." Read more

    "...The CHG90 is for you. It's costly and you can definitely run dual 1080p 144hz for much much cheaper. But you're paying for the design mostly imo...." Read more

    Size does matter with the Gaming Beast.
    5 Stars
    Size does matter with the Gaming Beast.
    I have owned this Beauty now for over 24hrs... Here are my first few thoughts First I have this connected to my DP port on a Gigabyte GeForce GTX 1070 Mini ITX OC 8GB GDDR5. Then I have the 2 DVI ports connected to my older Dell 2707wfp monitors (owned since 2007) and my HDMI connected to my visio 60 in tv.Out of box everything worked great. Win 7 has so issues dealing with multi monitors that can be resolved by using win 10 but I'm just not ready to let my win 7 go just yet. and after a few reboot and icon positioning everything will calm down in a week or so.Color on this beast is great, they did supply a color calibration report, and in the future i will be doing color tests and cals when i have a few days to mess with it, But its nice to have something to look at when i do the actual cal my self to see if this was actually done or just a default cal was used, Ill update when i do it. I noticed the better color difference right away compared to my 2 dells and visio.I was on the fence about getting this monitor because of some reviews about text looked fuzzy.. Like it is on the visio (reg 60in lcd tv). From what i understand that is due to pixel pitch or dot pitch (don't quote me i just remember reading about it). If you look at a icon on a tv lcd you will see what looks like a shadow around text and icons. This effect is like color miss registration and gives me a headache. BUT thank the heavens its not happening on this baby.Normal surfing is ok and the desk top space is awesome. Multitasking is sweet and having 3 or 4 windows open on 1 screen is fantastic.But were this beauty excels is GAMING and on star Citizen it looks awesome. My field of vision is awesome. At the distance I sit it fills from left to right almost perfectly. Allowing me to not have to move around so much. I now do not feel like I'm playing with blinders on and missing everything around me. Since i have 3 other viewing sources I dont have to use this screen for videos or surfing just gaming.This baby is not all that heavy compared to both my dells together this guy is feather light.The stand is what to be expected but does move in all directions and i may not have to put it on a separate raised platform like i did with my dells, I will miss the space for storage under the screen but its a small price to pay.I have not used the audio pass through as of yet because my my system is close and no need to have any more cables then i need.The bezel is thin so if i had 2 it would be almost seamless.Ok now for a issue i have found .. if you look at the driver property's it shows a generic PnP monitor, so I down loaded the driver from Samsung site and installed the DP driver. Instantly I lost all ability to use my visio on the HDMI connection. it wanted to set the visios res to 3840x1080 which is a big no no and would crash my video card/driver. I would wait the 10 sec to revert and all my icons were spread all over. After a few trys to get it to work, I just uninstalled the driver. Rebooted, fused with my icons and window placements, rebooted a few more times to lock it all in place and all back to normal.. May be samsung can tell me why that did that. I did notice that when i did the driver install it asked me what source I wanted to install the driver on and it showed my 2 dells and then the 2 generic PnP sources. Since i didn't know what source was which I pulled the HDMI connector out and selected the only 1 generic PnP device and installed the DP driver to that one... Thats were it all went wrong Once i plugged my visio back it grabbed that Samsung DP driver. But uninstalling that DP driver reverted it all back to normal.So a note to all always try default before blindly installing software drivers. and never install lots of stuff at one time. this way you can uninstall back if you have issues.ALL in ALL it was worth the 979.99 I paid. Because back in 2007 i bought my 2707WFPs for 999.99 each and that was a great deal for those at that time and they still work great except that DVI is becoming a old connector type and rarely can find new 1080s with 2 dvi ports. Plus 2 27in monitors are almost this cost anyway why buy 2 when for a tad bit more you get the 2 in one with no bezel.Yes i know you could buy a ACER predator or what ever but I wanted 49inchs not 34. LOL.If i had another 979.99 I would consider dumping my 2 dells.I will update in the future about color cal and basic use.
    Thank you for your feedback
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    Top reviews from the United States

    Reviewed in the United States on January 28, 2018
    I have owned this Beauty now for over 24hrs... Here are my first few thoughts First I have this connected to my DP port on a Gigabyte GeForce GTX 1070 Mini ITX OC 8GB GDDR5. Then I have the 2 DVI ports connected to my older Dell 2707wfp monitors (owned since 2007) and my HDMI connected to my visio 60 in tv.
    Out of box everything worked great. Win 7 has so issues dealing with multi monitors that can be resolved by using win 10 but I'm just not ready to let my win 7 go just yet. and after a few reboot and icon positioning everything will calm down in a week or so.
    Color on this beast is great, they did supply a color calibration report, and in the future i will be doing color tests and cals when i have a few days to mess with it, But its nice to have something to look at when i do the actual cal my self to see if this was actually done or just a default cal was used, Ill update when i do it. I noticed the better color difference right away compared to my 2 dells and visio.
    I was on the fence about getting this monitor because of some reviews about text looked fuzzy.. Like it is on the visio (reg 60in lcd tv). From what i understand that is due to pixel pitch or dot pitch (don't quote me i just remember reading about it). If you look at a icon on a tv lcd you will see what looks like a shadow around text and icons. This effect is like color miss registration and gives me a headache. BUT thank the heavens its not happening on this baby.
    Normal surfing is ok and the desk top space is awesome. Multitasking is sweet and having 3 or 4 windows open on 1 screen is fantastic.
    But were this beauty excels is GAMING and on star Citizen it looks awesome. My field of vision is awesome. At the distance I sit it fills from left to right almost perfectly. Allowing me to not have to move around so much. I now do not feel like I'm playing with blinders on and missing everything around me. Since i have 3 other viewing sources I dont have to use this screen for videos or surfing just gaming.
    This baby is not all that heavy compared to both my dells together this guy is feather light.
    The stand is what to be expected but does move in all directions and i may not have to put it on a separate raised platform like i did with my dells, I will miss the space for storage under the screen but its a small price to pay.
    I have not used the audio pass through as of yet because my my system is close and no need to have any more cables then i need.
    The bezel is thin so if i had 2 it would be almost seamless.
    Ok now for a issue i have found .. if you look at the driver property's it shows a generic PnP monitor, so I down loaded the driver from Samsung site and installed the DP driver. Instantly I lost all ability to use my visio on the HDMI connection. it wanted to set the visios res to 3840x1080 which is a big no no and would crash my video card/driver. I would wait the 10 sec to revert and all my icons were spread all over. After a few trys to get it to work, I just uninstalled the driver. Rebooted, fused with my icons and window placements, rebooted a few more times to lock it all in place and all back to normal.. May be samsung can tell me why that did that. I did notice that when i did the driver install it asked me what source I wanted to install the driver on and it showed my 2 dells and then the 2 generic PnP sources. Since i didn't know what source was which I pulled the HDMI connector out and selected the only 1 generic PnP device and installed the DP driver to that one... Thats were it all went wrong Once i plugged my visio back it grabbed that Samsung DP driver. But uninstalling that DP driver reverted it all back to normal.

    So a note to all always try default before blindly installing software drivers. and never install lots of stuff at one time. this way you can uninstall back if you have issues.

    ALL in ALL it was worth the 979.99 I paid. Because back in 2007 i bought my 2707WFPs for 999.99 each and that was a great deal for those at that time and they still work great except that DVI is becoming a old connector type and rarely can find new 1080s with 2 dvi ports. Plus 2 27in monitors are almost this cost anyway why buy 2 when for a tad bit more you get the 2 in one with no bezel.
    Yes i know you could buy a ACER predator or what ever but I wanted 49inchs not 34. LOL.
    If i had another 979.99 I would consider dumping my 2 dells.
    I will update in the future about color cal and basic use.
    Customer image
    5.0 out of 5 stars Size does matter with the Gaming Beast.
    Reviewed in the United States on January 28, 2018
    I have owned this Beauty now for over 24hrs... Here are my first few thoughts First I have this connected to my DP port on a Gigabyte GeForce GTX 1070 Mini ITX OC 8GB GDDR5. Then I have the 2 DVI ports connected to my older Dell 2707wfp monitors (owned since 2007) and my HDMI connected to my visio 60 in tv.
    Out of box everything worked great. Win 7 has so issues dealing with multi monitors that can be resolved by using win 10 but I'm just not ready to let my win 7 go just yet. and after a few reboot and icon positioning everything will calm down in a week or so.
    Color on this beast is great, they did supply a color calibration report, and in the future i will be doing color tests and cals when i have a few days to mess with it, But its nice to have something to look at when i do the actual cal my self to see if this was actually done or just a default cal was used, Ill update when i do it. I noticed the better color difference right away compared to my 2 dells and visio.
    I was on the fence about getting this monitor because of some reviews about text looked fuzzy.. Like it is on the visio (reg 60in lcd tv). From what i understand that is due to pixel pitch or dot pitch (don't quote me i just remember reading about it). If you look at a icon on a tv lcd you will see what looks like a shadow around text and icons. This effect is like color miss registration and gives me a headache. BUT thank the heavens its not happening on this baby.
    Normal surfing is ok and the desk top space is awesome. Multitasking is sweet and having 3 or 4 windows open on 1 screen is fantastic.
    But were this beauty excels is GAMING and on star Citizen it looks awesome. My field of vision is awesome. At the distance I sit it fills from left to right almost perfectly. Allowing me to not have to move around so much. I now do not feel like I'm playing with blinders on and missing everything around me. Since i have 3 other viewing sources I dont have to use this screen for videos or surfing just gaming.
    This baby is not all that heavy compared to both my dells together this guy is feather light.
    The stand is what to be expected but does move in all directions and i may not have to put it on a separate raised platform like i did with my dells, I will miss the space for storage under the screen but its a small price to pay.
    I have not used the audio pass through as of yet because my my system is close and no need to have any more cables then i need.
    The bezel is thin so if i had 2 it would be almost seamless.
    Ok now for a issue i have found .. if you look at the driver property's it shows a generic PnP monitor, so I down loaded the driver from Samsung site and installed the DP driver. Instantly I lost all ability to use my visio on the HDMI connection. it wanted to set the visios res to 3840x1080 which is a big no no and would crash my video card/driver. I would wait the 10 sec to revert and all my icons were spread all over. After a few trys to get it to work, I just uninstalled the driver. Rebooted, fused with my icons and window placements, rebooted a few more times to lock it all in place and all back to normal.. May be samsung can tell me why that did that. I did notice that when i did the driver install it asked me what source I wanted to install the driver on and it showed my 2 dells and then the 2 generic PnP sources. Since i didn't know what source was which I pulled the HDMI connector out and selected the only 1 generic PnP device and installed the DP driver to that one... Thats were it all went wrong Once i plugged my visio back it grabbed that Samsung DP driver. But uninstalling that DP driver reverted it all back to normal.

    So a note to all always try default before blindly installing software drivers. and never install lots of stuff at one time. this way you can uninstall back if you have issues.

    ALL in ALL it was worth the 979.99 I paid. Because back in 2007 i bought my 2707WFPs for 999.99 each and that was a great deal for those at that time and they still work great except that DVI is becoming a old connector type and rarely can find new 1080s with 2 dvi ports. Plus 2 27in monitors are almost this cost anyway why buy 2 when for a tad bit more you get the 2 in one with no bezel.
    Yes i know you could buy a ACER predator or what ever but I wanted 49inchs not 34. LOL.
    If i had another 979.99 I would consider dumping my 2 dells.
    I will update in the future about color cal and basic use.
    Images in this review
    Customer image
    Customer image
    6 people found this helpful
    Report
    Reviewed in the United States on October 15, 2020
    This is a great monitor. I would be very cautious, or maybe just as cautious as one should when buying a monitor. When I first got it, there were strange horizontal lines in the picture. They were an issue with some pixels it seems.

    The issue was most clearly seen on a light blue or white background. I am not showing any of these photos here because it is not a great indication of how the monitor looks in actuality. I am simply going to say that it looks great, and having a 144Hz monitor will change your life for gaming.

    My worst experience was with getting it exchanged for a working model. Here's a timeline of what happened and some advice. Only took a couple of days to get it sorted but it was a pain for sure.

    Day 1 - I received it and unboxed it. It took some time to setup as it is so large. I was also being very particular on hiding wires and such. That evening when I turned it on I saw the issue, at first i was wondering since it was a 1080p if I was just seeing the pixels (I wasn't).

    Day2 - Called Samsung first. At first call (the number listed in manual) I was sent through a very bad phone tree to finally get a person on the phone (this only took about 20 minutes ). Once I told them my monitor model they said it was a "commercial model" and they had to forward me to their business line. This was actually quite fast. I was connected quickly (another phone tree) to a Samsung rep who was very helpful, and informed me that the other line could have easily answered my question. The rep asked me to send them some photos - I took some on my phone and them replied to an email they sent me. They said this was a known defect, and it could be repaired (no cost), but why should I get it repaired and not replaced. They informed me to contact amazon.

    Next I called amazon, well actually I used the website to try and start a return/replace. The website said I could not simply do a return and that I had to either chat or have amazon call me/ I elected for amazon to call me. They did and then I waited on hold. Then the amazon rep stated that a return could not be processed unless we called Samsung to ensure it was not a user error or something. I informed them I had already called, they stated they could hear me well then proceeded to call Samsung. I was then told the Samsung rep couldn't hear me that well, from the amazon rep - but anyhow after about 3 minutes of the person trying to get me to troubleshoot the problem, and then requesting more photos they (Samsung) actually decided to look up my number and found the previous call. Immediately the Samsung rep said they could fix it and went through how they would. The amazon rep was quick to point out that Samsung could fix it and wanted to just drop off the call and let that happen - had to fight to make sure that didn't happen. Then another 30 minutes of them trying to arrange a pickup of the monitor for my house later they asked if I still had the box and had the ability to disassemble (duhh - I put it together). So that's what I did and the return processed the way I expected it to a full 2 hours before this call.

    My advice: quickly test the monitor, see if it works, Keep the box (obviously), and call Samsung first like I did if you have an issue. Then ask them for some sort of a tracking number for your issue before returning to amazon. Also make sure to stand strong to make sure amazon will take your return. For such an expensive item they seem to want to pawn it off on the manufacturers.
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    5.0 out of 5 stars Great!! Once I Replaced it.
    Reviewed in the United States on October 15, 2020
    This is a great monitor. I would be very cautious, or maybe just as cautious as one should when buying a monitor. When I first got it, there were strange horizontal lines in the picture. They were an issue with some pixels it seems.

    The issue was most clearly seen on a light blue or white background. I am not showing any of these photos here because it is not a great indication of how the monitor looks in actuality. I am simply going to say that it looks great, and having a 144Hz monitor will change your life for gaming.

    My worst experience was with getting it exchanged for a working model. Here's a timeline of what happened and some advice. Only took a couple of days to get it sorted but it was a pain for sure.

    Day 1 - I received it and unboxed it. It took some time to setup as it is so large. I was also being very particular on hiding wires and such. That evening when I turned it on I saw the issue, at first i was wondering since it was a 1080p if I was just seeing the pixels (I wasn't).

    Day2 - Called Samsung first. At first call (the number listed in manual) I was sent through a very bad phone tree to finally get a person on the phone (this only took about 20 minutes ). Once I told them my monitor model they said it was a "commercial model" and they had to forward me to their business line. This was actually quite fast. I was connected quickly (another phone tree) to a Samsung rep who was very helpful, and informed me that the other line could have easily answered my question. The rep asked me to send them some photos - I took some on my phone and them replied to an email they sent me. They said this was a known defect, and it could be repaired (no cost), but why should I get it repaired and not replaced. They informed me to contact amazon.

    Next I called amazon, well actually I used the website to try and start a return/replace. The website said I could not simply do a return and that I had to either chat or have amazon call me/ I elected for amazon to call me. They did and then I waited on hold. Then the amazon rep stated that a return could not be processed unless we called Samsung to ensure it was not a user error or something. I informed them I had already called, they stated they could hear me well then proceeded to call Samsung. I was then told the Samsung rep couldn't hear me that well, from the amazon rep - but anyhow after about 3 minutes of the person trying to get me to troubleshoot the problem, and then requesting more photos they (Samsung) actually decided to look up my number and found the previous call. Immediately the Samsung rep said they could fix it and went through how they would. The amazon rep was quick to point out that Samsung could fix it and wanted to just drop off the call and let that happen - had to fight to make sure that didn't happen. Then another 30 minutes of them trying to arrange a pickup of the monitor for my house later they asked if I still had the box and had the ability to disassemble (duhh - I put it together). So that's what I did and the return processed the way I expected it to a full 2 hours before this call.

    My advice: quickly test the monitor, see if it works, Keep the box (obviously), and call Samsung first like I did if you have an issue. Then ask them for some sort of a tracking number for your issue before returning to amazon. Also make sure to stand strong to make sure amazon will take your return. For such an expensive item they seem to want to pawn it off on the manufacturers.
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    hetor g.
    5.0 out of 5 stars es un excelente dispositivo
    Reviewed in Mexico on August 15, 2022
    calidad y segura entrega
    One person found this helpful
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    Tavenor Trends Ltd.
    5.0 out of 5 stars Best for Less
    Reviewed in Canada on June 3, 2020
    I'm not rich but during this lockdown I've been in from of a low cost monitor for my entertainment because my bigscreen stopped working months ago and I decided it was time to replace it but I wanted to spend a little more than usual for something different and fresh. I window shopped for big screen T.V.'s and computer monitors and I decided to comine the two and bought this extremely wide screen low verticle sized gaming monitor that had a review saying watching a movie on this was truly the way movies were meant to be watched and he was right. At first it was hard to get used to but then halfway through the movie I was in love. The cinematic way the movie is seen isn't just a word but a visually different movie all together. You'll notice parts where the monitor takes advantage of it's truly low and wide ratio's and like a website you'll see three different sized screens on your movie with three different things going on with motion effects. Even when a title is shown the monitor implements a motion effect a big screen doesn't have. And gaming is something you have to experience all together in person. A 360 degree effect is pulling you into a world where you feel like your in the game with this wrap around curved screen. The only downfall is you need to download dolby from a pltform and luckily my xboxone had it available and it pulled up while I was setting the settings up along with my stereo which is another thing you'll need but in this day and age if you're going to buy a highly advanced TV or in this case monitor you should have a tv stereo hooked up for that clear surround sound and heavy bass for lifelike explosions. So I promote this as the way to watch entertainment which is really all internet based so go with the computer monitor thats really wide with an Amazon stick and the XBoX Series X which is coming out in a couple of months with applications that desktop computers don't even have available yet which is going to set the bar in what the word 'CONSOLE" is going to replace which is the desktop computer. The only thing I see after that is Holographic Entertainment which wont be efficient until iy has been on the market for at least 5 years to iron out all bthe kinks so Food For Thought.
    12 people found this helpful
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    Kim j.
    3.0 out of 5 stars Very great monitor but fragile 😔
    Reviewed in Canada on November 28, 2022
    Really loved the monitor sadly it cracked in two places while setting it up . What made it even harder was to find someone that would fix it . I found a place and they were going to charged me more for screen replacement then the monitor cost it self . It's to bad I couldn't get the help for this . Just got the run around . Heads up not much support if you do buy . Wish I saved my money 😐
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    Kim j.
    3.0 out of 5 stars Very great monitor but fragile 😔
    Reviewed in Canada on November 28, 2022
    Really loved the monitor sadly it cracked in two places while setting it up . What made it even harder was to find someone that would fix it . I found a place and they were going to charged me more for screen replacement then the monitor cost it self . It's to bad I couldn't get the help for this . Just got the run around . Heads up not much support if you do buy . Wish I saved my money 😐
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    SW
    4.0 out of 5 stars Nice screen, couple issues
    Reviewed in Canada on February 3, 2020
    It's OK. There's issues with HDR and flickering, but once I've figured out how to avoid those issues, it's a very nice screen. I can see the quantum dot, which was very noticeable at first, but I've gotten used to it and don't notice it anymore.

    The 32:9 aspect ratio is something else to experience. Wish it was the higher resolution model (CRG9 @ 5120x1440) but I couldn't justify the price, and my PC wouldn't be able to play games at that resolution anyways, so I'm OK with this one.
    Disappointed with the flickering issues.
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    Étienne
    1.0 out of 5 stars Weak structure causes the monitor to collapse and fracture the panel inside.
    Reviewed in Canada on May 10, 2022
    I've had the monitor for 3 months, paid 1100$ for it and I decided to buy a heavy duty feet to mount it. Lifted the monitor to get it to height and screw in the screws. I heard a pop and died a little inside. The left side of the panel had fracture under it's own weight and now started the shit storm of getting it repaired.

    TLDR: Don't buy Samsung product. Their warranty support is awful.

    Contacted amazon: Told me to contact Samsung. Contacted Samsung (all those conversations repeating myself for 2 hours each time). Schedule a pick up with fedex (which the pick up is only schedulable by phone). They got the monitor, waited a week for an answer. "Physical dmg" is not covered. Price for repaire: 1030$. Contact amazon. Amazon says: "We cannot take the item back since it doesn't cover *you* breaking the item.

    I am now waiting on samsung for a review of their repair cost since it makes no sense. Please don't buy this monitor. It's too fragile and impossible to reimburse if anything happens. It's a 1000$ down the drain.
    One person found this helpful
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