Withings Aura - Smart Sleep System
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Product Description
Product Description
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Product details
- Is Discontinued By Manufacturer : No
- Product Dimensions : 5.25 x 4 x 11 inches; 5.6 Pounds
- Item model number : WAS01
- Date First Available : July 18, 2014
- Manufacturer : Withings
- ASIN : B00LC2VWJI
- Best Sellers Rank: #637,847 in Health & Household (See Top 100 in Health & Household)
- #9,639 in Sales & Deals
- #166,298 in Health Care Products
- Customer Reviews:
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the sleep aid in that it helps them keep track of sleep habits and diagnose sleep interruptions. They appreciate the sleep programs and smart alarm. However, some customers find the app complicated to use and difficult to pair. They are disappointed with the alarm. Customers also disagree on performance, accuracy, value, brightness, and sound quality.
AI-generated from the text of customer reviews
Customers like the sleep aid. They say it helps them keep track of sleep habits, the sleep programs and smart alarm are a bonus, and it does a better job of gently waking them up at the proper time. They also like that it has a light therapy, sleep machine with alarm, and bluetooth. Customers also like the nap function and say it's awesome to track your sleep.
"...as long as it works... I do see to fall asleep faster and wake up with less snoozing.some complaints I have seen..." Read more
"...Bought this last year and it worked great, the best feature was the wake up alarm which woke you up at the best part of your sleep cycle, so you..." Read more
"...Since it is on my side of the bed and it wakes me up slowly, I always wake up in a relaxed way and end up turning it off before my wife even wakes..." Read more
"...You get a light therapy, sleep machine with alarm & bluetooth + a sleep tracker, synced all in 1 system, without having to use multiple products..." Read more
Customers are mixed about the performance of the health personal care product. Some mention that the app that comes with the system works well, is simple, and effective. They also say that the device is amazing and has more functionality, such as sun set simulation. However, some customers say that it doesn't work well with the app, and that it stops working after a while.
"...It is really beautifully designed. The spectrum of light is gorgeous. The device itself is sleek. The gesture controls are super cool...." Read more
"...The touch features are a 3, sometimes that's a little buggy and I'd rather have a few buttons than to constantly be "petting" the side of..." Read more
"...Bought this last year and it worked great, the best feature was the wake up alarm which woke you up at the best part of your sleep cycle, so you..." Read more
"...And finally, it's just plain unreliable...." Read more
Customers are mixed about the accuracy of the product. Some mention that the integrated heart rate monitor seems to be very accurate, while others say that the data is inaccurate and does not provide actionable interpretations of the data.
"...Does not provide actionable interpretations of data, so I have all of these graphs of REM and deep sleep, but I had to comb the internet to find out..." Read more
"...The measurements seem accurate. I am also a CPAP user and I have some data from my cpap machine...." Read more
"...It even lets me pick a reason...not accurate, not me, etc. But it just keeps coming back. According to this, I am very well rested.-..." Read more
"...The recording stopped several times (maybe my wifi?) resulting in incomplete data and after a month the Aura stopped recording my sleep altogether...." Read more
Customers have mixed opinions about the value of the health personal care product. Some find it not worth the price tag, while others say it's expensive but worth the money.
"...PROS:- Seems to be a good value as you get both devices, which are nicely packaged and seem to be of good quality.-..." Read more
"...shame it doesn't wake me up...or put me to sleep...it is a very expensive reading lamp." Read more
"...Is it worth the price tag? No. But if you have the money, it's not a bad investment." Read more
"...Conclusion: this is a hefty price-tag for something rudimentary and inaccurate. I regret the purchase...." Read more
Customers are mixed about the brightness of the product. Some mention that the spectrum of light is gorgeous, and the red light is nice. The combination with the slowly increasing light makes it a pleasant way to be. However, some say that the light itself can be very bright, and that the aura lights are a little strange at first.
"...It is really beautifully designed. The spectrum of light is gorgeous. The device itself is sleek. The gesture controls are super cool...." Read more
"...The Aura lights are a little strange at first - I have a baby that wakes me up at least twice a night, so I rarely get the blue wake-up light, but..." Read more
"...the alarm melodies are really well done and the combination with the slowly increasing light make it a pleasant way to be woken up...." Read more
"...And it works!It cones with the light and also the sleep sensor that goes under your mattress...." Read more
Customers are mixed about the sound quality of the product. Some mention that the sounds and light are great, the alarm melodies are really well done, and the decibel and luminosity readings are correct. However, others say that the speaker is much too weak, the loud humming noise is not exactly conducive to restful sleep, and that the sound programs are a bit subpar.
"...The speaker is much too weak and not annoying enough. I generally sleep until my backup alarm goes off without noticing...." Read more
"...alarm clock function much, but I have to say that the alarm melodies are really well done and the combination with the slowly increasing light make..." Read more
"...It's sound programs are a bit subpar I think but, as I don't tend to like music or odd noises while I sleep, this hasn't been too much of an..." Read more
"...The alarm clock pod is great - I find the sounds and light are great for sending you to sleep or waking you up...." Read more
Customers find the setup of the sleep tracker to be complicated, difficult, and time consuming. They also say the user interface is clunky and counter-intuitive, with poor instructions. Some customers also mention that the device has trouble connecting with the bluetooth.
"...Because there is no instruction manual, only a worthless quick start guide that assumes everything will work perfectly...." Read more
"...The syncing is a 2 star experience...." Read more
"...It is easy to setup, it took about two minutes. The app provides very clear instructions and you don't need to do much other than tap next once or..." Read more
"...Sometimes it doesn't want to connect at all (which means I have to reset and recalibrate and I don't like that). The second issue is with deletion...." Read more
Customers are dissatisfied with the alarm of the health personal care product. They mention that it's on outrageously early and they can't change the time. Some say that the app doesn't sync or control any functions on their Aura. They also wish there were different alarm options and that the smart wake up feature was not available.
"...early on my day off and getting things done, because the alarm is on outrageously early and I can't change the time...." Read more
"...No adjustment from the set alarm time for the smart wake up, only goes off when I set it...." Read more
"...a mat sensor that does not integrate with the aura clock and has no wake up feature...." Read more
"...They’re not bad, but they’re not working for me. I wish there were different alarm options...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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The Aura is simply not ready. We are forced beta testers. My setup process went like this: read poorly written quick start manual (please abbreviate minute using "min" withings), followed it and then waited for the calibration process. Now the trouble starts. What is calibrating? What should I be doing? What is the status? Nothing. So I go watch Big Bang Theory and come back. Is it done? Let's assume it is. Ok let's join it to the app, ok download firmware update, ok...crash! Error, red X. Restart app and now it can't even find the aura device, so I unplug and restart everything. Now it can find Aura but can't connect, so I unplug and restart everything. Now I get all the way through the process, but when it crashed originally it was only part way through the update and it didn't start again. Did it finish? Did it recalibrate? How do I set the aIarm? What sleep program is on? Where are the settings? I have no idea.
Current status: Right now it's stuck in military time. I can't change it. It says Sleep pulse, not aura in the health mate app. I can't change it. The alarm is turned on at the wrong time and way too early;/ I can't change it. What program is active? I don't know and can't change it.
Finally, I have a king size bed and the sensor is just way too short to reach where I sleep, so I put it on top the mattress and under the sleeping pad so I could slide it over but now there is a hard plastic lump on the edge of the bed. Is this a problem? I don't know. I can't change it.
Why don't I know any of the things listed in this review? Because there is no instruction manual, only a worthless quick start guide that assumes everything will work perfectly. That might be fair if the Aura was Apple like and just worked (like my other Withings products which I love), but it doesn't. I haven't tested the sleep accuracy as I just got it today, but I'm not expecting much. At least I know I will be waking up early on my day off and getting things done, because the alarm is on outrageously early and I can't change the time.
Summary: Wait till people start posting great reviews before buying!
Withings...Fire someone! Fix Aura, and learn from this. You had me as a customer 100%. Epic Fail.
I decided to buy this despite the negative reviews because I have other Withings products and I very much like the idea of integrated tools. After three nights with it I can tell you a few things.
It is easy to setup, it took about two minutes. The app provides very clear instructions and you don't need to do much other than tap next once or twice.
The measurements seem accurate. I am also a CPAP user and I have some data from my cpap machine. It takes extra work to get to that data in any useful way so this is much easier. I did compare the data and the Aura seems to reflect the same info in terms of how long and how deeply I was sleeping.
I didn't think I would like the built in light but I have to say it seems to work. I can't really say if it is subconscious or not at this point, maybe it doesn't matter if it is anyway as long as it works... I do see to fall asleep faster and wake up with less snoozing.
some complaints I have seen
C - The sensor is not long enough.
R - True, I don't sleep right on the edge of my bed either but Withings says the rounded end (with the cord) does NOT need to hang out the side of the bed. You can put the whole thing under and center it to where you normally sleep.
C - Its hard to setup or won't sync.
R - I wonder if this was a problem of the earlier software? I had no trouble setting it up.
C - Customer service is unresponsive.
R- Again I wonder if this has changed overall my experience was great? I contacted support to learn more about the sensor placement and received a response the same day.
C - Lack of instructions on which port to connect the sensor pad.
R - Personally I don't get this one it was very clear on the 1 page setup document that the group of two usb ports are for the sensor only. Maybe the instruction were not as clear at one point?
C - (unclear setup/instructions)Can I or can't I lay in the bed while calibrating the sleep sensor. (this is done once after you put it under your mattress)
R - The instructions and app say not to lay in the bed while it calibrates. They are adjusting for the weight of the mattress (or mattress topper)
C - It doesn't do X
R - They seem to be hard at work to bring more features. Currently the product tells you what it should and has a great clean user experience. You can see their roadmap here. https://withings.zendesk.com/hc/en-us/articles/203410183-Withings-Aura-Upcoming-Features-and-Fixes?preview%5Btheme_id%5D=201082606
Top reviews from other countries
Reviewed in Spain on June 30, 2018
i wanted to have acurate alarm clock so i bought it.
for this purpose, it works well.
However,sleeping time it records seems too short and quite different from that withings active(smart watch) shows.
my expectation for withings was too high so it is a littele disappointment.
Les +++ s'endormir avec un léger bruit de fond et une lumière rouge. Je n'y croyais pas, j'avais tort
Les + Musique, lampe de lecture, réveil, les commandes de bases sans Smartphone (pas encore le café mais on ne sait jamais)
Les attentions:
Pour l'installation. ne pas avoir peur du bruit au début CE N'EST QUE PENDANT L'INSTALLATION.
En suite il faut un peu de temps pour que la mise à jour se fasse, que le WIFI et Bluetooth se connectent mais rien de catastrophique.
Il faut compter environ 30 minutes pour l'ensemble mais sans soucis si vous suivez les étapes décrites.
J'ai par moment eu un peu peur (ca durait longtemps) donc éteindre et rallumé mais sans effet négatif. Comme je disais soyez patient (pas comme moi).
Ah oui assez cool de voir les résultats tant sur smartphone (on voit le sommeil, freq cardiaque, temp lumière et bruit) que sur le site avec un navigateur Voir images :-)
Reviewed in France on June 3, 2016
Les +++ s'endormir avec un léger bruit de fond et une lumière rouge. Je n'y croyais pas, j'avais tort
Les + Musique, lampe de lecture, réveil, les commandes de bases sans Smartphone (pas encore le café mais on ne sait jamais)
Les attentions:
Pour l'installation. ne pas avoir peur du bruit au début CE N'EST QUE PENDANT L'INSTALLATION.
En suite il faut un peu de temps pour que la mise à jour se fasse, que le WIFI et Bluetooth se connectent mais rien de catastrophique.
Il faut compter environ 30 minutes pour l'ensemble mais sans soucis si vous suivez les étapes décrites.
J'ai par moment eu un peu peur (ca durait longtemps) donc éteindre et rallumé mais sans effet négatif. Comme je disais soyez patient (pas comme moi).
Ah oui assez cool de voir les résultats tant sur smartphone (on voit le sommeil, freq cardiaque, temp lumière et bruit) que sur le site avec un navigateur Voir images :-)
It works.
Having ADHD and suffering from depression that comes and goes whenever it pleases, sleeping has always been hard for me. I've tried many things before, including sleeping pills, sleep tracker apps and meditation. Nothing works like this little device. The red light and the background sounds help you calm down and actually make you fall asleep quicker, while the alarm wakes you up very gently with your choice of either pleasant melodies that come with the Aura, or your music from spotify. In my experience the pre recorded tracks work better, as the waking is very gentle and smooth. 3 weeks in my energy levels are much higher, I have finally acquired a sleeping pattern, I fall asleep much quicker, wake up happy (according to online research this is because of the wavelength of blue light and how it affects the photoreceptors in our eyes) and generally feel healthier. Waking up is much easier. I'm a heavy sleeper, and used to set 8 alarms every morning to wake me up. Now I only need 1.
I have not encountered the problems with the sensor, but I sleep alone. Perhaps adding a second sensor might do the trick (but I'm just speculating here). So far the readings were quite accurate, and actually help you see how good is your quality of sleep. Seeing how much of REM sleep I get helps me with practicing lucid dreaming.
Pros:
-It works
-USB ports are a nice touch
-Spotify connectivity
-accurate sleep tracking
Cons:
-As previously mentioned the touch controls are a bit weird. The idea is nice, but the implementation is slightly overcomplicated.
-The app is not very well designed, but it does the job
-Cannot change the time of the alarm unless connected to bluetooth on your phone and paired with Aura. While it is mildly annoying, so far have not proven itself to be an issue, as the app lets you add multiple alarms for several days. Aura tracks your sleep every night and even if you're not connected, it will update the readings.
Despite the cons I give this device 5 stars simply because it works and does so brilliantly.
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