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Sony WF-1000XM4 Truly Wireless Noise Cancelling Headphone - Optimised for Alexa and Google Assistant - with Built-in mic for Calls - Bluetooth Connection - Black/Copper

4.0 4.0 out of 5 stars 11,196 ratings

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Purchase options and add-ons

Brand Sony
Wireless Communication Technology Bluetooth
Special Feature Noise Cancellation, Microphone Included
Age Range (Description) Adult
Specific Uses For Product Music

About this item

  • When the noise cancellation feature or ambient sound mode is enabled, wind noise may be louder depending on the environment; If this happens, check the following: In the Sony Headphones Connect app Sound → Ambient Sound Control, and then select Automatic Wind Noise Cancellation; If you are bothered by wind noise when automatic wind noise cancellation is enabled, set the noise cancellation function and ambient sound mode to OFF; Automatic wind noise reduction feature doesn't work in low wind
  • With Speak-to-Chat, music automatically stops when you talk, the proximity sensor provides adaptive playback, and two accelerometers detect whether the headphones are on or off
  • High-quality sound and wireless listening pleasure with DSEE Extreme and LDAC
  • With Speak-to-Chat, music automatically stops when you talk, the proximity sensor provides adaptive playback, and two accelerometers detect whether the headphones are on or off

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Sony WF-1000XM4 Truly Wireless Noise Cancelling Headphone - Optimised for Alexa and Google Assistant - with Built-in mic for Calls - Bluetooth Connection - Black/Copper
Sony WF-1000XM4 Truly Wireless Noise Cancelling Headphone - Optimised for Alexa and Google Assistant - with Built-in mic for Calls - Bluetooth Connection - Black/Copper
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Price$229.99$99.99$79.99$235.99$253.99$329.99
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Get it as soon as Tuesday, May 21
Get it as soon as Monday, May 20
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Customer Ratings
Sound quality
3.9
4.3
4.2
5.0
4.2
Noise cancellation
3.9
3.9
4.1
4.3
4.0
Battery life
3.4
4.5
4.4
5.0
4.3
Sold By
LLC,
SoundPEATS Audio
EarFun US
STOCKYFY
Swiftronics USA
Toolerz
connectivity tech
Wireless
Wireless
Wireless
Wireless
Wireless
Wireless
headphones form factor
In Ear
In Ear
In Ear
In Ear
In Ear
In Ear
connector type
wireless
wireless
wireless
noise control
active noise cancellation
active noise cancellation
active noise cancellation
active noise cancellation
adaptive noise cancellation
cable feature
Without Cable
Without Cable
Retractable
Without Cable
Without Cable
Without Cable
control type
Alexa
Voice Control
Media Control
Google Assistant
Google Assistant
Voice Control
material
Plastic
Composite
Plastic
model name
WF-1000XM4
Opera05
EarFun Air Pro 3
WF-1000XM5 SC
WF-1000XM5

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Sony WF-1000XM4 Truly Wireless Noise Cancelling Headphone - Optimised for Alexa and Google Assistant - with Built-in mic for Calls - Bluetooth Connection - Black/Copper

Sony WF-1000XM4 Truly Wireless Noise Cancelling Headphone - Optimised for Alexa and Google Assistant - with Built-in mic for Calls - Bluetooth Connection - Black/Copper


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Customer reviews

4 out of 5 stars
4 out of 5
11,196 global ratings

Customers say

Customers like the sound quality of the headphones, mentioning that it has great noise cancellation and is not too harsh for extended listening. They also appreciate the controllability of the sound. However, some customers have issues with connectivity and battery life. They mention that the earbuds disconnect from Bluetooth and the battery life goes down quickly. Opinions are mixed on quality and fit.

AI-generated from the text of customer reviews

23 customers mention18 positive5 negative

Customers like the sound quality of the headphones. They say the bass and midbass are seemingly limitless, precise, and controllable. They also appreciate the audio features, saying it has ambient sound, noise canceling, and tweaking sound quality. Customers also mention that the midrange and high end are articulate and free of distortion, artefacts, or weird resonances.

"...Bass and midbass are seemingly limitless and precise. Midrange and high end are articulate and free of distortion, artefacts, or weird resonances I..." Read more

"Works phenomenally with iPhone, and the sound it great...." Read more

"These earbuds sound great and are pretty comfortable and sturdy in the ear. The problem is that they don't pair well with my One Plus phone...." Read more

"Great sounding buds with very good ambient and anc modes. A little big and uncomfortable in the ears...." Read more

9 customers mention3 positive6 negative

Customers are mixed about the fit of the headphones. Some mention that it has a great fit for their ears and is pretty comfortable, while others say that it needs better fit like the Bose buds have, volume and fit were an issue for them, and that the buds are a little big and uncomfortable in the ears. They also say that the headphones are glorified-oversized ear torturing devices that also are gonna cost you.

"Great sounding buds with very good ambient and anc modes. A little big and uncomfortable in the ears...." Read more

"These earbuds sound great and are pretty comfortable and sturdy in the ear. The problem is that they don't pair well with my One Plus phone...." Read more

"...headphones based on the sheer fact that they're glorified-oversized ear torturing devices that also are gonna cost you a couple hundred bucks...." Read more

"...The Sony buds do not have as comfortable a fit as the Bose QC2s. I dropped 1 star for this reason...." Read more

8 customers mention5 positive3 negative

Customers are mixed about the quality of the headphones. Some mention that they're wildly good, excellent, and the level of quality you get for the price sets a new standard. However, others say that they are too expensive for poor quality and the worst headphones they've ever had.

"...The level of quality you get for the price sets a new standard for almost weightless wireless high fidelity. They're wildly good...." Read more

"Such a rip-off, never buy these earbuds - seriously, they are the WORST...." Read more

"These head phones are great!!! The app that helps connect them is pretty smooth...." Read more

"...I need more than three hours. Besides this, the earbuds did great. Noise-canceling is good. The sound quality was excellent. Fit in ears well...." Read more

5 customers mention0 positive5 negative

Customers are dissatisfied with the battery life of the headphones. They mention that the earbuds just drain all battery on a 20-minute usage. Some customers also report that the battery on one earphone is bad and only lasts about an hour before needing to be charged.

"...are good unfortunately I received first time earbuds which the battery were drained both of them so I made a complaint and the company contacted to..." Read more

"...However, I'm on the 8th month right now, and noticed RAPID battery decay in both earbuds...." Read more

"No matter how I charge it, fully charged, the buds just drain off all battery on a 20 mins of usage, with 40% of volume, sound quality is great, but..." Read more

"After 2 months the right earbud will only last about an hour before needing to be recharged." Read more

5 customers mention0 positive5 negative

Customers have issues with the connectivity of the headphones. They mention that it disconnects from Bluetooth, won't connect to their iPhone, and doesn't pair well with their One Plus phone.

"...The problem is that they don't pair well with my One Plus phone...." Read more

"...metallic sound while people are talking but the headset continually disconnects from Bluetooth. It happens on my Pixel 7, my iPad, and my PC...." Read more

"Keeps disconnecting the Bluetooth, the “Bluetooth connected” and “battery fully charged” messages are so annoying...." Read more

"...play sound just fine for about 10 minutes and then one of them just disconnects for no reason and you have to put it back in the case and take it..." Read more

4 customers mention0 positive4 negative

Customers are dissatisfied with the comfort of the headphones. They mention that it's awkward on the ears, and can irritate some people's ears.

"...A little big and uncomfortable in the ears. 3 days in I heard a pop in the left bud and then just a constant hissing sound...." Read more

"...there, the biggest issue with these earbuds however is the fact they HURT...." Read more

"...These have a bulky design and can irritate some people’s ears. I had to return them and I bought the b&o ex ...." Read more

"...The noise canceling is weak, barely notice the difference. Awkward on the ears. Expensive for what it is. I do not recommend it." Read more

Too expensive , box came damage
1 Star
Too expensive , box came damage
This earbuds are too expensive the box arrived damaged, I didn’t opened I just returned back too expensive for poor quality no good
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Top reviews from the United States

Reviewed in the United States on December 28, 2023
I own a bunch of different audio gear for different uses. I use these when I want to do critical listening. I use them when I need the world around me to go away. There's no better companion on a plane. Really. Crying babies fade away. The people talking next to you just aren't there anymore. Watching movies on a tablet is next-level. Cross-country flights aren't long enough. OK, perhaps that's getting hyperbolic, but the point is - they make you actually enjoy such experiences. I'd been flying with IEMs 'till I got these and they can't hold a candle to the ANC.

That's not why I bought these though. I can't always crank my tunes at home & traveling, and needed a way to listen at concert levels with good fidelity while walking around. Mission accomplished. These are better than a lot of my wired IEMs somehow, and don't tether me to an amp. These are arguably some of the better-reviewed buds in the mainstream hi-fi category, and have failed to disappoint there. Sound quality is remarkable. Bass and midbass are seemingly limitless and precise. Midrange and high end are articulate and free of distortion, artefacts, or weird resonances I've heard in some earbuds. They're just gooooood!

The app is OK. Compared with all the others out there, the features don't really stand out, but it's usable. Battery readings seem to get a little wonky sometimes and I've seen them discharge at variable rates if I just leave them on the table. All forgivable enough, but I'm being picky at the higher end of this market.

Build quality is top notch all the way around. Foam tips really make a lot of the difference with these, and take a little breaking-in. At first I could only wear them about an hour at a time, but hours on end are no trouble after that period. Battery life is about average in the category - that's to say it's good. Quick charge when low is super nice. Actually, these don't make a lot of compromises.

Seriously though, lossless audio through these is transformational. The level of quality you get for the price sets a new standard for almost weightless wireless high fidelity. They're wildly good. I have dozens of earsets around, and some hi-fi, and these get the business every single time. Oh, and did I mention they're nice to have on a plane?
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Reviewed in the United States on July 14, 2023
Works phenomenally with iPhone, and the sound it great. Works even better with Sony Walkman which expands its capabilities by unlocking spatial features. This headset is darn near perfect.
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Reviewed in the United States on August 25, 2023
These earbuds sound great and are pretty comfortable and sturdy in the ear. The problem is that they don't pair well with my One Plus phone. I had the same issue with the 3 series earbuds, and it's just not worth spending a bunch of time getting them to pair every time. It's more on the One Plus Phone than the earbuds, but it is what it is.

While the issue with the earbuds themselves won't apply to a lot of people, Amazon's ludicrous, preposterous, ridiculous return protocol might apply to everyone. First, all the sudden I'm supposed to wait 30 days after they take possession of the earbuds for credit to be applied to my Amazon credit card. IOW, I'm supposed to run a balance or pay cash for something I don't want and they have possession of for more than 30 days. Those terms are so far out of line in terms of retail electronic sales that Amazon has a duty to disclose this to the buyer in clear language at the time of purchase. The idea is to dissuade people from returning the item due to process, which really verges on fraud.

Further evidence for Amazon's intentional use of process barriers is that my only option for getting the earbuds back to them is via UPS "to your door pickup." Sounds convenient but it's anything but. They make three attempts, you have to be there, they give no time frame for coming, and they seem to come and go with the wind, leaving behind a slip on the door--strike one, strike two, etc...Once they come and go three times (Im on strike two) I have to call customer service to find out the next hurdles to jump over to get these earbuds back to them so that I can get started on my 30 day waiting period.

Honestly, I only bought these because Amazon kept putting them up in my face everytime I went on there to buy the thing I really needed. I thought, what the heck. Big mistake. I could have got these at Best Buy for the same price and returned them the same day, gotten a full refund, and be totally done with it. This is not the return policy that Amazon advertises going in, but it's what they might do to you should you fall for the bait like I did. I certainly won't be fooled like this again. I've set myself a $125 limit for Amazon purchases. Anything more Ill get it at Best Buy or Walmart.
8 people found this helpful
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Reviewed in the United States on October 3, 2023
I can recommend this earbuds are good unfortunately I received first time earbuds which the battery were drained both of them so I made a complaint and the company contacted to me and they fixed my problem they sent new ones to me , this company is very responsible for everything that they are selling and I can recommend this product too and thank u for fixing my problem and customer service they help me too much and thank u for everything
2 people found this helpful
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Reviewed in the United States on June 23, 2023
Great sounding buds with very good ambient and anc modes. A little big and uncomfortable in the ears. 3 days in I heard a pop in the left bud and then just a constant hissing sound. Very common problem from what I read online.
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Top reviews from other countries

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L. B. Vos
5.0 out of 5 stars Top kwaliteit
Reviewed in the Netherlands on April 9, 2024
Perfect.
BantemSteve
5.0 out of 5 stars Sony do it again, and again and again
Reviewed in the United Kingdom on August 9, 2023
I’m heavily into decent audio whether that’s ear buds, speaker, headphones.

The sound quality is outstanding, nice amount of bass and the app provided for different option in terms of sound as well as customising.

Talk through is excellent so you don’t have to take them out to have a conversation. Yes it feels a bit odd at first but once you’re confident you are shouting you can chat easily. You can change the sitting to whether turn this off (I found it activates if I cough which is ideal if I know I’m somewhere I won’t be talking) or you can change the amount of time is stays active.

Noise cancellation is very good! Remember these are ear buds, they will never match over ear headphones (I recommend the over ear versions of these whether you go hard on the M5’s or get a great deal on the M3’s - I have the latter and they remain my favourite to block the world out and disappear into great sounding music!)

They do however turn the volume right down on chatter around you. I bought these for the office where there can be upwards of 8 people talking together or on the phone - we do have someone who lacks awareness of their own volume but these buds heavily reduce this noise.
You may heard a bit when the music goes quite or in between tracks but even on the Bose Quiet Comfort 2 they do do this. So go at these knowing you’ll hear a little something and you’ll be right.

The buds themselves are big. I have small ears (I’m female) and they fit and feel great. I thought they’d feel heavy or cumbersome but they didn’t. I’ve considered the new M5’s but as I don’t have problem I don’t need that solution (albeit if just LOVE to have them because they are going to be great!)

You get three sizes of tips. I wear two different sizes having one ear canal a bit bigger.
You just make sure you twist them in (gently, no need to ram them!) to get them to ‘lock’ and that will support comfort and noise cancellation.

The holder keeps the buds charged, it’s nice and small, so would fit in your jeans pocket for example, and not look like you have something extremely bulky in there. I like that the ear buds grab magnetically into the case and also when you close it it has that reassuring magnetic snap. There is a light on the case to show you the charging level as well. This can also be viewed within the app.

In terms of the app, this is brilliant and stable, as is the connection between my iPhone and the ear buds. The app offers everything you would expect in terms of information regarding the charge of the buds and the case as well as the ability to change from noise cancelling to ambient sound or two neither of these.

In summary, Sony know exactly what they are doing and whether you go for the M4 or another version such as the M5. I have no doubt you will not be disappointed.
6 people found this helpful
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SERGIO
5.0 out of 5 stars Muy buena calidad, tanto de construcción como de sonido
Reviewed in Spain on January 29, 2023
Que voy a contar que no se haya dicho ya de estos auriculares.
Muy buena calidad por parte de Sony. Su precio es elevado, así que las expectativas con el producto también son muy altas.
Llevo más de medio año con ellos.
Lo utilizo sobretodo para escucha de música (nada de videos, ni de jugar con ellos, ni ver la tele).
Aspectos que me gustan mucho: la escena Sonora es enorme. La separación de los instrumentos es impresionante. Incluso a veces giro la cabeza hacia un lado u otro por que los sonidos los sitúas perfectamente en el espacio.
Además, hay muchas canciones donde he descubierto sonidos que no había percibido. Escuchar discos de hace muchos años es una gozada, disfrutas de otra manera la escucha.

Algo que no he notado, como con otros, es fatiga auditiva después de varias horas de escucha.
Los capuchones son los mismos que puse el primer día. En ese aspecto estoy contento ya que había leído de gente que se le ha estropeado en poco tiempo.

No me gusta: cuando hablo por teléfono hay veces que el interlocutor me dice que no me oye bien, como que me estuviera tapando la boca. El auricular activa la recepción de sonidos del exterior cuando hablas por teléfono, y como haga viento no escuchas casi nada. Recomiendo reducir en la app la cantidad de sonido que percibes del exterior.

La aplicación es muy útil y esta muy bien distribuida. Me sobran todas las medallas que te va otorgando por escucha, pero bueno.
El ecualizador está bien. El control de graves lo hace Sony con un control de extra bass, sin que puedas tocar nada en las diferentes frecuencias de graves. Yo utilizo otro ecualizador (Poweramp), que me parece de otro nivel. Aunque el de Sony será suficiente para la mayoría.

Esto es como en casi todo: el efecto WOW pasa con el tiempo (sonido, imagen) en cuanto te acostumbras a que un gran artículo se convierte en tu referencia. Cuando utilizo auriculares de peor calidad, hecho de menos la escena sonora y detalles de sonidos que con otros no percibes. A nivel de graves y buena ecualización hay muy buenos auriculares, incluso en auriculares baratos (tengo unos kz que están genial por 25€ en AliExpress).

Muy buena calidad.
Ah, para mí no son los más cómodos, pero eso depende de la oreja de cada uno.

Saludos
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Nowakowicz
5.0 out of 5 stars Super brzmienie!
Reviewed in Poland on December 30, 2022
Słuchawki kupione jako prezent. Są one docelowo używane w połączeniu z Samsungiem a52s, z użyciem kodeku LDAC, na Tidal hifi.
Naprawdę robią wrażenie! Bass, ANC są wyraźnie na plus w porównaniu do bliźniaczego modelu Sony buds S. Wygoda użytkowania też jest na dobrym poziomie pod warunkiem idealnego doboru nakładek! Aplikacja Sony i funkcje typu voice chat czy też wprowadzenie multipointa robią robotę i dobrze świadczą o podejściu producenta do klientów. Ten model mogę polecić przede wszystkim osobom, które mogą słuchać muzyki w kodeku LDAC. Dopiero wtedy poczujemy ich potencjał. Sony wykonało kawał dobrej roboty!
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Sebastian Falkenberg
1.0 out of 5 stars Bon son, mais pas de connexion stable
Reviewed in Belgium on December 5, 2022
Gros probleme de connectivité/de son. Pas possible d'ecouter de la musique avec le gsm en poche, interromption constante et ceci avec différents appareils. Très déçu, pas sûr de la cause