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ARRIS SURFboard mAX Pro W133 Tri-Band Mesh Wi-Fi 6 System , AX11000 Wi-Fi Speed up to 11 Gbps , Coverage 6,000 sq ft , 4.8 Gbps Backhaul , Four 1 Gbps Ports per Node , Alexa Support

3.5 3.5 out of 5 stars 154 ratings

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About this item

  • ARRIS Quality: With over 260 Million devices sold in home connectivity, we are the experts in making quality networking products! ARRIS Mesh Wi-Fi systems use cutting edge technology to deliver the fastest speeds throughout your home (indoor & outdoor). Count on our technology and expertise to virtually eliminate Wi-Fi dead zones in your house, outdoors, on the 2nd/3rd floor, basement or attic. Experience the difference of combining extensive mesh processing & the built-in benefit of Wi-Fi 6 (at 400% faster speeds and range then Wi-Fi 5).
  • The SURFboard mAX Mesh Difference: As you move around your house or you launch that streaming service - the mesh network will adjust to optimize your experience. Bursting with premium components & technology - we invested in Tri-band (2.4GHz/5GHz/5GHz High) design and Wi-Fi mesh algorithms that ensure your devices and your network are always operating at peak peformance. Significantly reduce buffering, delays on your devices and high ping rate for gamers. Our unique approach to maintain a 1Gbps connection within your system enables you enjoy true gigabit speeds throughout your home.
  • Tri-Band System Creates 3 Express Lanes: One band for connecting the routers, one for connecting slower 2.4 GHz devices & one for faster 5 GHz devices. We dedicate an express link to maintain your 1 Gbps connection between your routers (nodes). The result: true gigabit speeds throughout your home. Each router has eight Wi-Fi 6 streams, delivering speeds for: audio & video conferencing, HD & 4K video streaming, Alexa Connectivity, online gaming simultaneously at speeds up to 11,000 Mbps & up to 6,000 sq ft of coverage!
  • Simple and Secure Set-up: The SURFboard Central app provides step-by-step instructions to set-up, configure and manage your network. Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits, pausing internet, QoS, guest network, parental control rules, and much more!
  • App Designed to Meet Your Smart Home Needs: The app provides parental controls, who's home, QoS, guest network, IFTTT, IoT, device pairing & more. Parental controls allow you to setup rewards based activities for your children. Once an activity is complete, reward them with things like screen time or even virtual currency. The Who's Home feature alerts you when someone is connected to - or disconnected from - your network. Enable the IFTTT feature to connect with third-party brands like Sonos, Fitbit, Ring, Phillips Hue, Google and many others.
  • Get Ready to Experience the Difference: Replace your slow Wi-Fi router with the mesh system to support your needs for years to come. Connect your mesh system to your existing Internet modem (product comes with router & satelite nodes). Compatible with any existing DOCSIS cable, Fiber, Satellite or 5G/Cellular internet modem.
  • Dedicated Customer Support: Live Chat and Phone Support available 8am -1am EST.
  • Warranty Provided by ARRIS: Product ships with 2-Year Limited Warranty.
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ARRIS SURFboard mAX Pro W133 Tri-Band Mesh Wi-Fi 6 System , AX11000 Wi-Fi Speed up to 11 Gbps , Coverage 6,000 sq ft , 4.8 Gbps Backhaul , Four 1 Gbps Ports per Node , Alexa Support
ARRIS SURFboard mAX Pro W133 Tri-Band Mesh Wi-Fi 6 System , AX11000 Wi-Fi Speed up to 11 Gbps , Coverage 6,000 sq ft , 4.8 Gbps Backhaul , Four 1 Gbps Ports per Node , Alexa Support
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Price-51% $317.21
List:$649.99
-23% $229.99
List:$299.99
$249.99$199.99-17% $749.99
List:$899.99
-13% $349.99
List:$399.99
Delivery
Get it as soon as Sunday, Mar 24
Get it as soon as Sunday, Mar 24
Get it as soon as Sunday, Mar 24
Get it as soon as Sunday, Mar 24
Get it as soon as Sunday, Mar 24
Customer Ratings
WiFi signal
4.5
4.5
4.4
4.5
4.2
4.0
Mobile App
2.8
4.3
4.2
4.3
3.4
3.7
Tech Support
2.8
4.1
4.0
4.1
3.6
3.4
User interface
3.5
4.5
4.1
4.5
4.1
Easy to use
4.7
4.4
4.7
Sold By
Amazon.com
Memory-Warehouse
Amazon.com
Amazon.com
Amazon.com
Amazon.com
connectivity tech
Ethernet, Wi-Fi
Wi-Fi
Wi-Fi, Ethernet
Wi-Fi, Ethernet
Wi-Fi, Ethernet
Wi-Fi
number of ports
4
2
6
3
4
2
data transfer rate
11000 megabits per second
3000 megabits per second
5400 megabits per second
3000 megabits per second
11000 megabits per second
5400 megabits per second
wireless standard
802 11 AX
802 11 AX, 802 11 AC, 802 11 N, 802 11 A, 802 11 B
802 11 AX, 802 11 AC, 802 11 N, 802 11 B, 802 11 G
802 11 AX, 802 11 AC, 802 11 N, 802 11 G, 802 11 B
802 11 AX, 802 11 N, 802 11 G, 802 11 AC, 802 11 BE
802 11 AX, 802 11 B, 802 11 N, 802 11 AC, 802 11 G
frequency band class
tri band
dual band
tri band
dual band
tri band
tri band
lan port bandwidth
1000 Mbps
2.5 Gbps
10/100/1000 Mbps
10/100/1000 Mbps
1x 2.5 GbE WAN port, 4x 1 GbE LAN ports.
10/100/1000 Mbps

What's in the box

  • Ethernet Cable
  • AC Power Adapter
  • Product Description

    Our leadership in video and broadband technology and services, combined with our dedication to close collaboration with our customers, allows us to continually stay ahead of the curve and innovate what's next. ARRIS is relentless in our focus to deliver strong results for our customers and our shareholders, and we do so in a forthright and ethical manner. ARRIS delivers a 70-year legacy of innovation. ARRIS invented digital TV & brought wireless internet into the home with the first cable modem gateway. We have a long track record of creating game-changing technology. We’re the same company that the world's leading service providers choose to connect millions of people around the world to the internet - we’re powering the digital world. ARRIS is at the center of a new era of entertainment and communication that unites our vision and technological leadership with our customers’ evolving needs to help transform the way that millions of people around the world connect to the internet and consume content. ARRIS Quality: With over 260 Million devices sold in home connectivity, we are the experts in making quality networking products! ARRIS Mesh Wi-Fi systems use cutting edge technology to deliver the fastest speeds throughout your home (indoor & outdoor). Count on our technology and expertise to virtually eliminate Wi-Fi dead zones in your house, outdoors, on the 2nd/3rd floor, basement or attic. Experience the difference of combining extensive mesh processing & the built-in benefit of Wi-Fi 6 (at 400% faster speeds and range then Wi-Fi 5).


    From the manufacturer

    everything everywhere all at once wifi extender router extenders signal booster for wi-fi

    Maintain Fast & Stable WiFi Throughout your Home (Inside & Outside).

    ARRIS SURFboard mAX Pro W133 Tri-Band Mesh Wi-Fi 6 System | AX11000 Wi-Fi Speed up to 11 Gbps | Coverage 6,000 sq ft

    mesh wifi peak performance wifi inside and outside range extender for wifi

    Get Up and Running Easily!

    everything everywhere all at once wifi extender router extenders signal booster for

    home mesh routers wireless internet outdoor pro netgear outside game system

    modem combo satellite phones repeater bands world amplifier devices mobile hotspot

    everything everywhere all at once wifi extender router extenders signal booster for

    Step 1

    Unbox the product

    Step 2

    Download the SURFboard Central App & follow instructions

    Step 3

    Customize your network settings

    Step 4

    Use the App to manage your home.

    Network Management: At your fingertips SURFboard Central App lets you manage and gain insight to your network from anywhere.

    Do More with your Mesh Home Network

    tv range deco docsis portable nest long plus hot spots ring bridge g wi fi band box

    ethernet port phone hub access point pods connect four solar panels spectrum

    iber optic dsl wi-fi max highest rated app pay account repetidor gen

    outdoors gigabit gaming smart sync compatible amplifi stand boosters house service

    We Respect your Privacy:

    ARRIS does not take your information to the cloud. You can choose to keep your information local. Your Mesh network will adjust to your environment.

    Home Network:

    Optimized Set QoS and get real time analysis of your WiFi area and get improvement of your network and the most of our your home network.

    Smart Home:

    Next Level Integrate with your smart home devices, all from a single App-and let your router be the brain of your experiences.

    Screen Time:

    Managed++ Set Parental Controls, establish rules and set rewards for daily chores and more.

    W133 W31 W130 W122 W21
    W133 W31 W130 W122 W21
    Customer Reviews
    3.5 out of 5 stars
    154
    3.6 out of 5 stars
    204
    3.8 out of 5 stars
    564
    3.8 out of 5 stars
    564
    3.8 out of 5 stars
    564
    Wi-Fi 6 yes yes yes yes yes
    Wi-Fi Speed Up to 11 Gbps (AX11000) Up to 11 Gbps (AX11000) Up to 7.8 Gbps (AX7800) Up to 6.6 Gbps (AX6600) Up to 6.6 Gbps (AX6600)
    Antenna Configuration: MIMO (Multiple In, Multiple Out) 4x4 2.4 GHz, 4x4 5.0 GHz, 4x4 5.0 GHz High 4x4 2.4 GHz, 4x4 5.0 GHz, 4x4 5.0 GHz High 4x4 2.4 GHz, 4x4 5.0 GHz, 4x4 5.0 GHz High 2x2 2.4 GHz, 2x2 5.0 GHz, 4x4 5.0 GHz High 2x2 2.4 GHz, 2x2 5.0 GHz, 4x4 5.0 GHz High
    Wi-Fi Coverage Up to 6,000 square feet Up to 3,000 square feet Up to 6,000 square feet Up to 5,500 square feet Up to 2,750 square feet
    Gigabit Backhaul Dedicated 4x4 Wi-Fi 6 band Up to 4.8 Gbps Available as a single router Dedicated 4x4 Wi-Fi 6 band Up to 4.8 Gbps Dedicated 4x4 Wi-Fi 6 band Up to 4.8 Gbps Available as a single router
    Gigabit Ethernet Ports 8 (4 per router) 8 (4 per router) 8 (4 per router) 2 4 (2 per router)
    Expandable Up to 3 SURFboard mAX Routers per system Up to 3 SURFboard mAX Routers per system Up to 3 SURFboard mAX Routers per system Up to 3 SURFboard mAX Routers per system Can be added to W121 existing system
    App Featues Easy Setup. Network Parental Control and IoT Management. Easy Setup. Network Parental Control and IoT Management. Easy Setup. Network Parental Control and IoT Management. Easy Setup. Network Parental Control and IoT Management. Easy Setup. Network Parental Control and IoT Management.
    Setup, customize and manage with an app yes yes yes yes yes
    Compatiblity With any existing internet modem With any existing internet modem With any existing internet modem With any existing internet modem With any existing internet modem

    Product information

    Technical Details

    Collapse all

    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here

    Feedback

    ARRIS SURFboard mAX Pro W133 Tri-Band Mesh Wi-Fi 6 System , AX11000 Wi-Fi Speed up to 11 Gbps , Coverage 6,000 sq ft , 4.8 Gbps Backhaul , Four 1 Gbps Ports per Node , Alexa Support


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    Product guides and documents

    Customer reviews

    3.5 out of 5 stars
    3.5 out of 5
    154 global ratings

    Customers say

    Customers like how easy it is to set up the router. They say it performs extremely well, with little to no lag and rare down time. Customers are also impressed with the speed, saying they are getting 600mbps wifi with the router and that it covers their entire home very well. However, some customers have reported issues with the value of the product, saying it is not worth the price. Customers also differ on ease of setup, and connectivity.

    AI-generated from the text of customer reviews

    34 customers mention25 positive9 negative

    Customers generally like the speed of the router. They say the speed is equally great on their iPhone 12 Pro Max, and the connection is great. Some customers also mention that the coverage and speed are amazing, and they have a powerful signal.

    "...I got 471mbps down and 11.70mbps up. Great Connection and speed. The PC in the same room with the router...." Read more

    "PROs:- The Routers themselves are fast and work flawlessly.-Setup is stupid easy if you follow the instructions step by step...." Read more

    "...and one unit downstairs, I have great coverage and fast speeds around the whole house...." Read more

    "...Net determination. Performance of the cable improved on the first floor. Reran the Buehler and Szechuan Wok tests; both performed as hoped...." Read more

    19 customers mention14 positive5 negative

    Customers like the ease of use of the router. They say it's easy to set up and performs extremely well. They've had no issues with it and have had all their devices super responsive with little to no lag and rare down time. The results are fairly self-evident and the iPhone app works wonderfully.

    "PROs:- The Routers themselves are fast and work flawlessly.-Setup is stupid easy if you follow the instructions step by step...." Read more

    "...I'm giving the system four stars as the performance is amazing when it actually decides to use its bandwidth appropriately, and I don't regret..." Read more

    "This router works great for everything I personally need of it. It's easy to set up and WiFi speeds are very fast...." Read more

    "...I've had it lose signal many times for reasons unknown. The app is on my phone which I do not like and there is no app/program for my computer...." Read more

    6 customers mention6 positive0 negative

    Customers are satisfied with the coverage of the router. They mention that it provides great coverage and covers their entire home very well.

    "...After setting up one unit upstairs and one unit downstairs, I have great coverage and fast speeds around the whole house...." Read more

    "...AX11000 performed as promised, delivering high speeds and coverage greatly improved over a single router system...." Read more

    "Pro: Complete coverage for 2410 sq ft, three story home...." Read more

    "The device covers my entire home very well. I had two separate accounts and now only need one. This does require a modem." Read more

    23 customers mention13 positive10 negative

    Customers are mixed about the ease of setup of the networking router. Some mention it's a breeze to set up, while others say that the units are big and ugly, the setup app takes some work, and the advertising the system is not a perfect plug and play.

    "...Installation went through as expected and wifi was correctly configured (and working). What follows next is the nightmare...." Read more

    "...It was not intuitive, albeit I did get through it and ran the optimization after several iterations.Final score...." Read more

    "...The Routers themselves are fast and work flawlessly.-Setup is stupid easy if you follow the instructions step by step. Don't skip ahead!..." Read more

    "...The system was easy to set up using the Maxx app and we were up-and-running in about ten minutes...." Read more

    20 customers mention6 positive14 negative

    Customers have mixed opinions about the connectivity of the router. Some mention that it has a reliable connection, with no dropped signals or disconnections, while others say that the satellite kept dropping the WiFi connection.

    "...the start of the installation process... but now you could no longer connect to the router since it was already installed...." Read more

    "...the satellite is still pretty close to the main one and it will not keep connection.. I'll go look at it and all the sudden just a freaking red LED..." Read more

    "...That's all it took. The Wi-Fi signals are strong on both floor. I have a 5,400 SqFt house...." Read more

    "...we would receive only 150ish Mbs with occasional loss of reception during the most inopportune times...." Read more

    6 customers mention0 positive6 negative

    Customers are dissatisfied with the value of the router. They say that it is not worth the price, and is a complete waste of time.

    "...Beyond that, unfortunately, it's worthless...." Read more

    "...A complete waste of our time." Read more

    "...and not much coverage especially for the price I paid $800 is not worth it, better off purchasing a $30 router." Read more

    "...Completely garbage." Read more

    3 customers mention0 positive3 negative

    Customers are dissatisfied with the compatibility of the router. They mention that it is not the most configurable, and it has extreme limitations in network customization.

    "...we noticed, as many others have pointed out, the extreme limitations in network customization offered by the bare-bones app...." Read more

    "...As other reviewers have mentioned, it's true this is not the most configurable router, but this isn't something that has affected me so I can't hold..." Read more

    "...ft. / 3 floor house. Took 1 star away because it isn't as configurable as the ASUS Zen WIFI ax mesh system which it replaced...." Read more

    3 customers mention0 positive3 negative

    Customers dislike the software of the router. They say that it is horrible and does not work well. Some customers also mention that there is no app or program for their computer.

    "...hardware on these is absolutely fantastic, but the software just absolutely lets them down...." Read more

    "...The app is on my phone which I do not like and there is no app/program for my computer...." Read more

    "...Why you ask? Simple.... it has horrible software that decides (not very well) which devices in your home connect to the main router and which..." Read more

    ARRIS AZ11000. Good, bad and the ugly
    3 Stars
    ARRIS AZ11000. Good, bad and the ugly
    Let’s start with a Cliff Notes version of this review. Where it was needed most the AX11000 performed as promised, delivering high speeds and coverage greatly improved over a single router system. Downside - the AX1100 failed to deliver consistently to all locations; it appears at least a third ARRIS relay will be needed. The units are big and ugly. Set up app takes some work to get through.The unit was intended to provide full-house coverage in my 3,400 ft2 home – delivering up to 500 Mbs from our Xfinity-supplied coverage. This three-story house was constructed 1900s with about 1100 ft2 per floor. The internet runs through a CISCO DPC3941T data modem located in a basement office at one corner of the house. Our plan has a nominal download max of 500 Mbs and upload max of 15 Mbs. The CISCO modem delivers something shy of the top rate in the basement (my office). On the first floor we experienced 60-70% speed lost on the first floor, with no to little reception in the upstairs (3rd) floor. Outside (deck and yard), download speeds at best only around 4 – 20 Mbs.Outside of the office the heaviest use is the main room which is immediately above the CISCO modem. For reasons we believe have to do with a very massive fir floor (old growth 2”x8”x20’ timbers laid in parallel and glued together) we would receive only 150ish Mbs with occasional loss of reception during the most inopportune times. The last straw was when the system froze during the Twist and Shout parade scene in Ferris Bueller’s Day Off; I mean seriously who could tolerate that? Further out on the first floor in the kitchen online static recipes were ok – but trying to emulate the cooking skills in Szechuan Stir Fry on the You Tube Happy Wok channel; well let’s just leave it at beef and onions were burned. No e-books upstairs and no pandora outside.Of the ARRIS Surfboard family of products on Amazon, opted for the AX11000 based on ARRIS’ claim of whole-home coverage to 6,000 ft2 with 2 units, and the reviews offered by other users. Went with the top-of-the line unit hoping to do this but once – i.e., a unit that would provide the Full Monty over the whole house. Purchased it through Amazon, installed, speed tested the units in the basement, on the first floor, moved/optimized the ARRIS relay unit, tested/moved, tested/moved, and then let run for a month.Being a serious data geek, performed speed testing to optimize the second unit location, and then again after the final location was determined. Speed tests were done using Xfinity’s speed test with the CISCO alone, and then the AX11000 unit in side-by-side testing. A minimum of three measures were made for each location. Speed data are presented in the table, below. The results are fairly self-evident. In the basement where the CISCO is located the speeds were more-or-less equivalent. On the first floor the AX11000 improved download coverage significantly (and yes, I can use that term as I performed one-way statistical tests. Told you I was a data geek). What was unexpected and disappointing is that the upstairs speeds were the same. The only difference there was that the CISCO frequently dropped out completely; the AX11000 did not. Outside in the back yard both units hardly worked at all. The other unexpected item was that the upload speeds were the same for both systems in most locations.Net determination. Performance of the cable improved on the first floor. Reran the Buehler and Szechuan Wok tests; both performed as hoped. My kindle upstairs still is spotty; no Pandora in the back yard. Suspect to overcome that problem would need to add a third relay – which frankly at this price I am disappointed in.Other items to consider. The design and size of these units might be best described as Steam Punk meets bad plastic. Perhaps the units need to be that large to house the electronics, but when compared to the simplicity of design in Google Next, TP-Link, or Amazon’s eero can’t help but wonder if that could not be improved on. Several reviewers noted that the setup app could use work, and I concur. It was not intuitive, albeit I did get through it and ran the optimization after several iterations.Final score. Gave 4 stars for performance but withheld the final star due to the inability to cover my 3400 ft2 over three floors. Aesthetics gave it three stars; app three stars – ok the math is 3.33 stars but Amazon only deals in ½s.
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    Top reviews from the United States

    Reviewed in the United States on January 31, 2023
    Customer image
    5.0 out of 5 stars Two ARRIS SURFboard mAX Pro W31 Form Tri-Band Mesh Wi-Fi 6 W133 System AX11000
    Reviewed in the United States on January 31, 2023
    When purchasing ARRIS SURFboard mAX Pro W133 AX11000 Mesh System, Dontrentyourmodem-com offerred a Like New options with Two ARRIS SURFboard mAX Pro W31 for $195+$8.99S/H. I didn't notice the equivalent and purchased it. Upon opening the box, I realized that it's 2 W31 standalone router. It is an AX11000 Tri-Band Router covers 3,000 SqFt, but I thought the 2 W31 requires hardwired link. I returned it. A representative of Dontrentyourmodem-com sent a msg and said his tech person said it's the same as W133. All they have is 2 W31. I read up on the W133 and W31, and I think they can be linked wirelessly via SURFboard Central App. Indeed, they can be linked and act as a mesh system covering 6,000 SqFt as follows:
    1. Power up each W31 and reset it, as they are used Like New units.
    2. Turn off one unit and open SURFboard Central App (I had an ARRIS SURFboard S33 Cable Modem and already registered it in the App.)
    3. In the App, select Add New Device, then Select mAX Pro Mesh, Next Link the App with the W31 Router already ON and Wired to the Cable Modem, a S33 in my case, Once connected, it will checked for any software updates. This part is tricky for me. It failed, and I had to turn off the S33 cable modem and W31 several times, and additional Reset of the W31 also. Finally it connected. This is the Main Router Unit. The other W31 can act as a satellite on a different floor or location on the same floor.
    4. In the App, Select Add Satellite, Turn on the 2nd W31 unit, Click Next to connect the 2nd W31 to the App via bluetooth, Next to connect the 2nd W31 to the Main Router the 1st W31Unit. Again it took several tries to connect.
    That's all it took. The Wi-Fi signals are strong on both floor. I have a 5,400 SqFt house. Internet service with xFinity plan 400mbps Down and 100mbps up. Attached is an internet speed test with a XDO External USB WiFi6 Adapter Model AX1830 with 1201mbps on 5GHz Band and 574mbps on 2.4GHz Band. I got 471mbps down and 11.70mbps up. Great Connection and speed. The PC in the same room with the router. The speed varies during the days, but I'm happy with any speed above 100mbps. The speed is equally great on my iPhone 12 Pro Max. Before with an ORBI 2200AC, I got around 70mbps on my same PC with an built-in Realtek 802.11n, and around 130mbps on my iPhone 12 Pro Max. The XDO AX1830 is also a Realtek USB3 adapter. I would recommend Two W31 Units as Tri-Band Mesh AX11000 System.
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    Reviewed in the United States on May 9, 2023
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    Reviewed in the United States on October 1, 2022
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