Wireless Type | 802.11ax |
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ARRIS SURFboard mAX Pro W133 Tri-Band Mesh Wi-Fi 6 System , AX11000 Wi-Fi Speed up to 11 Gbps , Coverage 6,000 sq ft , 4.8 Gbps Backhaul , Four 1 Gbps Ports per Node , Alexa Support
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | ARRIS |
Model Name | W133 Pro Mesh WiFi 6 System |
Special Feature | QoS, WPS |
Frequency Band Class | Tri-Band |
Wireless Communication Standard | 802.11ax |
Compatible Devices | iPhone, cell phone, Tablet, computer, streaming devices, smart TV, IOT devices |
Frequency | 5 GHz |
Recommended Uses For Product | Home |
Included Components | AC Power Adapter, Ethernet Cable |
Connectivity Technology | Wi-Fi, Ethernet |
About this item
- ARRIS Quality: With over 260 Million devices sold in home connectivity, we are the experts in making quality networking products! ARRIS Mesh Wi-Fi systems use cutting edge technology to deliver the fastest speeds throughout your home (indoor & outdoor). Count on our technology and expertise to virtually eliminate Wi-Fi dead zones in your house, outdoors, on the 2nd/3rd floor, basement or attic. Experience the difference of combining extensive mesh processing & the built-in benefit of Wi-Fi 6 (at 400% faster speeds and range then Wi-Fi 5).
- The SURFboard mAX Mesh Difference: As you move around your house or you launch that streaming service - the mesh network will adjust to optimize your experience. Bursting with premium components & technology - we invested in Tri-band (2.4GHz/5GHz/5GHz High) design and Wi-Fi mesh algorithms that ensure your devices and your network are always operating at peak peformance. Significantly reduce buffering, delays on your devices and high ping rate for gamers. Our unique approach to maintain a 1Gbps connection within your system enables you enjoy true gigabit speeds throughout your home.
- Tri-Band System Creates 3 Express Lanes: One band for connecting the routers, one for connecting slower 2.4 GHz devices & one for faster 5 GHz devices. We dedicate an express link to maintain your 1 Gbps connection between your routers (nodes). The result: true gigabit speeds throughout your home. Each router has eight Wi-Fi 6 streams, delivering speeds for: audio & video conferencing, HD & 4K video streaming, Alexa Connectivity, online gaming simultaneously at speeds up to 11,000 Mbps & up to 6,000 sq ft of coverage!
- Simple and Secure Set-up: The SURFboard Central app provides step-by-step instructions to set-up, configure and manage your network. Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits, pausing internet, QoS, guest network, parental control rules, and much more!
- App Designed to Meet Your Smart Home Needs: The app provides parental controls, who's home, QoS, guest network, IFTTT, IoT, device pairing & more. Parental controls allow you to setup rewards based activities for your children. Once an activity is complete, reward them with things like screen time or even virtual currency. The Who's Home feature alerts you when someone is connected to - or disconnected from - your network. Enable the IFTTT feature to connect with third-party brands like Sonos, Fitbit, Ring, Phillips Hue, Google and many others.
- Get Ready to Experience the Difference: Replace your slow Wi-Fi router with the mesh system to support your needs for years to come. Connect your mesh system to your existing Internet modem (product comes with router & satelite nodes). Compatible with any existing DOCSIS cable, Fiber, Satellite or 5G/Cellular internet modem.
- Dedicated Customer Support: Live Chat and Phone Support available 8am -1am EST.
- Warranty Provided by ARRIS: Product ships with 2-Year Limited Warranty.
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This Item ARRIS SURFboard mAX Pro W133 Tri-Band Mesh Wi-Fi 6 System , AX11000 Wi-Fi Speed up to 11 Gbps , Coverage 6,000 sq ft , 4.8 Gbps Backhaul , Four 1 Gbps Ports per Node , Alexa Support | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -51% $317.21$317.21 List: $649.99 | -23% $229.99$229.99 List: $299.99 | $249.99$249.99 | $199.99$199.99 | -17% $749.99$749.99 List: $899.99 | -13% $349.99$349.99 List: $399.99 |
Delivery | Get it as soon as Sunday, Mar 24 | — | Get it as soon as Sunday, Mar 24 | Get it as soon as Sunday, Mar 24 | Get it as soon as Sunday, Mar 24 | Get it as soon as Sunday, Mar 24 |
Customer Ratings | ||||||
WiFi signal | 4.5 | 4.5 | 4.4 | 4.5 | 4.2 | 4.0 |
Mobile App | 2.8 | 4.3 | 4.2 | 4.3 | 3.4 | 3.7 |
Tech Support | 2.8 | 4.1 | 4.0 | 4.1 | 3.6 | 3.4 |
User interface | 3.5 | 4.5 | 4.1 | 4.5 | — | 4.1 |
Easy to use | — | 4.7 | 4.4 | 4.7 | — | — |
Sold By | Amazon.com | Memory-Warehouse | Amazon.com | Amazon.com | Amazon.com | Amazon.com |
connectivity tech | Ethernet, Wi-Fi | Wi-Fi | Wi-Fi, Ethernet | Wi-Fi, Ethernet | Wi-Fi, Ethernet | Wi-Fi |
number of ports | 4 | 2 | 6 | 3 | 4 | 2 |
data transfer rate | 11000 megabits per second | 3000 megabits per second | 5400 megabits per second | 3000 megabits per second | 11000 megabits per second | 5400 megabits per second |
wireless standard | 802 11 AX | 802 11 AX, 802 11 AC, 802 11 N, 802 11 A, 802 11 B | 802 11 AX, 802 11 AC, 802 11 N, 802 11 B, 802 11 G | 802 11 AX, 802 11 AC, 802 11 N, 802 11 G, 802 11 B | 802 11 AX, 802 11 N, 802 11 G, 802 11 AC, 802 11 BE | 802 11 AX, 802 11 B, 802 11 N, 802 11 AC, 802 11 G |
frequency band class | tri band | dual band | tri band | dual band | tri band | tri band |
lan port bandwidth | 1000 Mbps | 2.5 Gbps | 10/100/1000 Mbps | 10/100/1000 Mbps | 1x 2.5 GbE WAN port, 4x 1 GbE LAN ports. | 10/100/1000 Mbps |
What's in the box
Product Description
Our leadership in video and broadband technology and services, combined with our dedication to close collaboration with our customers, allows us to continually stay ahead of the curve and innovate what's next. ARRIS is relentless in our focus to deliver strong results for our customers and our shareholders, and we do so in a forthright and ethical manner. ARRIS delivers a 70-year legacy of innovation. ARRIS invented digital TV & brought wireless internet into the home with the first cable modem gateway. We have a long track record of creating game-changing technology. We’re the same company that the world's leading service providers choose to connect millions of people around the world to the internet - we’re powering the digital world. ARRIS is at the center of a new era of entertainment and communication that unites our vision and technological leadership with our customers’ evolving needs to help transform the way that millions of people around the world connect to the internet and consume content. ARRIS Quality: With over 260 Million devices sold in home connectivity, we are the experts in making quality networking products! ARRIS Mesh Wi-Fi systems use cutting edge technology to deliver the fastest speeds throughout your home (indoor & outdoor). Count on our technology and expertise to virtually eliminate Wi-Fi dead zones in your house, outdoors, on the 2nd/3rd floor, basement or attic. Experience the difference of combining extensive mesh processing & the built-in benefit of Wi-Fi 6 (at 400% faster speeds and range then Wi-Fi 5).
From the manufacturer
Maintain Fast & Stable WiFi Throughout your Home (Inside & Outside).
ARRIS SURFboard mAX Pro W133 Tri-Band Mesh Wi-Fi 6 System | AX11000 Wi-Fi Speed up to 11 Gbps | Coverage 6,000 sq ft
Get Up and Running Easily!
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Step 1Unbox the product |
Step 2Download the SURFboard Central App & follow instructions |
Step 3Customize your network settings |
Step 4Use the App to manage your home. Network Management: At your fingertips SURFboard Central App lets you manage and gain insight to your network from anywhere. |
Do More with your Mesh Home Network
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We Respect your Privacy:ARRIS does not take your information to the cloud. You can choose to keep your information local. Your Mesh network will adjust to your environment. |
Home Network:Optimized Set QoS and get real time analysis of your WiFi area and get improvement of your network and the most of our your home network. |
Smart Home:Next Level Integrate with your smart home devices, all from a single App-and let your router be the brain of your experiences. |
Screen Time:Managed++ Set Parental Controls, establish rules and set rewards for daily chores and more. |
W133 | W31 | W130 | W122 | W21 | |
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Customer Reviews |
3.5 out of 5 stars
154
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3.6 out of 5 stars
204
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3.8 out of 5 stars
564
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3.8 out of 5 stars
564
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3.8 out of 5 stars
564
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Wi-Fi 6 | yes | yes | yes | yes | yes |
Wi-Fi Speed | Up to 11 Gbps (AX11000) | Up to 11 Gbps (AX11000) | Up to 7.8 Gbps (AX7800) | Up to 6.6 Gbps (AX6600) | Up to 6.6 Gbps (AX6600) |
Antenna Configuration: MIMO (Multiple In, Multiple Out) | 4x4 2.4 GHz, 4x4 5.0 GHz, 4x4 5.0 GHz High | 4x4 2.4 GHz, 4x4 5.0 GHz, 4x4 5.0 GHz High | 4x4 2.4 GHz, 4x4 5.0 GHz, 4x4 5.0 GHz High | 2x2 2.4 GHz, 2x2 5.0 GHz, 4x4 5.0 GHz High | 2x2 2.4 GHz, 2x2 5.0 GHz, 4x4 5.0 GHz High |
Wi-Fi Coverage | Up to 6,000 square feet | Up to 3,000 square feet | Up to 6,000 square feet | Up to 5,500 square feet | Up to 2,750 square feet |
Gigabit Backhaul | Dedicated 4x4 Wi-Fi 6 band Up to 4.8 Gbps | Available as a single router | Dedicated 4x4 Wi-Fi 6 band Up to 4.8 Gbps | Dedicated 4x4 Wi-Fi 6 band Up to 4.8 Gbps | Available as a single router |
Gigabit Ethernet Ports | 8 (4 per router) | 8 (4 per router) | 8 (4 per router) | 2 | 4 (2 per router) |
Expandable | Up to 3 SURFboard mAX Routers per system | Up to 3 SURFboard mAX Routers per system | Up to 3 SURFboard mAX Routers per system | Up to 3 SURFboard mAX Routers per system | Can be added to W121 existing system |
App Featues | Easy Setup. Network Parental Control and IoT Management. | Easy Setup. Network Parental Control and IoT Management. | Easy Setup. Network Parental Control and IoT Management. | Easy Setup. Network Parental Control and IoT Management. | Easy Setup. Network Parental Control and IoT Management. |
Setup, customize and manage with an app | yes | yes | yes | yes | yes |
Compatiblity | With any existing internet modem | With any existing internet modem | With any existing internet modem | With any existing internet modem | With any existing internet modem |
Product information
Technical Details
Brand | ARRIS |
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Series | W133 Pro Mesh WiFi 6 System |
Item model number | W133 |
Operating System | Linux |
Item Weight | 7.83 pounds |
Product Dimensions | 4 x 4 x 8 inches |
Item Dimensions LxWxH | 4 x 4 x 8 inches |
Manufacturer | CommScope |
ASIN | B07M8M7FG9 |
Date First Available | June 24, 2019 |
Additional Information
Customer Reviews |
3.5 out of 5 stars |
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Best Sellers Rank | #24,482 in Computers & Accessories (See Top 100 in Computers & Accessories) #468 in Whole Home & Mesh Wi-Fi Systems |
Warranty & Support
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Product guides and documents
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like how easy it is to set up the router. They say it performs extremely well, with little to no lag and rare down time. Customers are also impressed with the speed, saying they are getting 600mbps wifi with the router and that it covers their entire home very well. However, some customers have reported issues with the value of the product, saying it is not worth the price. Customers also differ on ease of setup, and connectivity.
AI-generated from the text of customer reviews
Customers generally like the speed of the router. They say the speed is equally great on their iPhone 12 Pro Max, and the connection is great. Some customers also mention that the coverage and speed are amazing, and they have a powerful signal.
"...I got 471mbps down and 11.70mbps up. Great Connection and speed. The PC in the same room with the router...." Read more
"PROs:- The Routers themselves are fast and work flawlessly.-Setup is stupid easy if you follow the instructions step by step...." Read more
"...and one unit downstairs, I have great coverage and fast speeds around the whole house...." Read more
"...Net determination. Performance of the cable improved on the first floor. Reran the Buehler and Szechuan Wok tests; both performed as hoped...." Read more
Customers like the ease of use of the router. They say it's easy to set up and performs extremely well. They've had no issues with it and have had all their devices super responsive with little to no lag and rare down time. The results are fairly self-evident and the iPhone app works wonderfully.
"PROs:- The Routers themselves are fast and work flawlessly.-Setup is stupid easy if you follow the instructions step by step...." Read more
"...I'm giving the system four stars as the performance is amazing when it actually decides to use its bandwidth appropriately, and I don't regret..." Read more
"This router works great for everything I personally need of it. It's easy to set up and WiFi speeds are very fast...." Read more
"...I've had it lose signal many times for reasons unknown. The app is on my phone which I do not like and there is no app/program for my computer...." Read more
Customers are satisfied with the coverage of the router. They mention that it provides great coverage and covers their entire home very well.
"...After setting up one unit upstairs and one unit downstairs, I have great coverage and fast speeds around the whole house...." Read more
"...AX11000 performed as promised, delivering high speeds and coverage greatly improved over a single router system...." Read more
"Pro: Complete coverage for 2410 sq ft, three story home...." Read more
"The device covers my entire home very well. I had two separate accounts and now only need one. This does require a modem." Read more
Customers are mixed about the ease of setup of the networking router. Some mention it's a breeze to set up, while others say that the units are big and ugly, the setup app takes some work, and the advertising the system is not a perfect plug and play.
"...Installation went through as expected and wifi was correctly configured (and working). What follows next is the nightmare...." Read more
"...It was not intuitive, albeit I did get through it and ran the optimization after several iterations.Final score...." Read more
"...The Routers themselves are fast and work flawlessly.-Setup is stupid easy if you follow the instructions step by step. Don't skip ahead!..." Read more
"...The system was easy to set up using the Maxx app and we were up-and-running in about ten minutes...." Read more
Customers have mixed opinions about the connectivity of the router. Some mention that it has a reliable connection, with no dropped signals or disconnections, while others say that the satellite kept dropping the WiFi connection.
"...the start of the installation process... but now you could no longer connect to the router since it was already installed...." Read more
"...the satellite is still pretty close to the main one and it will not keep connection.. I'll go look at it and all the sudden just a freaking red LED..." Read more
"...That's all it took. The Wi-Fi signals are strong on both floor. I have a 5,400 SqFt house...." Read more
"...we would receive only 150ish Mbs with occasional loss of reception during the most inopportune times...." Read more
Customers are dissatisfied with the value of the router. They say that it is not worth the price, and is a complete waste of time.
"...Beyond that, unfortunately, it's worthless...." Read more
"...A complete waste of our time." Read more
"...and not much coverage especially for the price I paid $800 is not worth it, better off purchasing a $30 router." Read more
"...Completely garbage." Read more
Customers are dissatisfied with the compatibility of the router. They mention that it is not the most configurable, and it has extreme limitations in network customization.
"...we noticed, as many others have pointed out, the extreme limitations in network customization offered by the bare-bones app...." Read more
"...As other reviewers have mentioned, it's true this is not the most configurable router, but this isn't something that has affected me so I can't hold..." Read more
"...ft. / 3 floor house. Took 1 star away because it isn't as configurable as the ASUS Zen WIFI ax mesh system which it replaced...." Read more
Customers dislike the software of the router. They say that it is horrible and does not work well. Some customers also mention that there is no app or program for their computer.
"...hardware on these is absolutely fantastic, but the software just absolutely lets them down...." Read more
"...The app is on my phone which I do not like and there is no app/program for my computer...." Read more
"...Why you ask? Simple.... it has horrible software that decides (not very well) which devices in your home connect to the main router and which..." Read more
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1. Power up each W31 and reset it, as they are used Like New units.
2. Turn off one unit and open SURFboard Central App (I had an ARRIS SURFboard S33 Cable Modem and already registered it in the App.)
3. In the App, select Add New Device, then Select mAX Pro Mesh, Next Link the App with the W31 Router already ON and Wired to the Cable Modem, a S33 in my case, Once connected, it will checked for any software updates. This part is tricky for me. It failed, and I had to turn off the S33 cable modem and W31 several times, and additional Reset of the W31 also. Finally it connected. This is the Main Router Unit. The other W31 can act as a satellite on a different floor or location on the same floor.
4. In the App, Select Add Satellite, Turn on the 2nd W31 unit, Click Next to connect the 2nd W31 to the App via bluetooth, Next to connect the 2nd W31 to the Main Router the 1st W31Unit. Again it took several tries to connect.
That's all it took. The Wi-Fi signals are strong on both floor. I have a 5,400 SqFt house. Internet service with xFinity plan 400mbps Down and 100mbps up. Attached is an internet speed test with a XDO External USB WiFi6 Adapter Model AX1830 with 1201mbps on 5GHz Band and 574mbps on 2.4GHz Band. I got 471mbps down and 11.70mbps up. Great Connection and speed. The PC in the same room with the router. The speed varies during the days, but I'm happy with any speed above 100mbps. The speed is equally great on my iPhone 12 Pro Max. Before with an ORBI 2200AC, I got around 70mbps on my same PC with an built-in Realtek 802.11n, and around 130mbps on my iPhone 12 Pro Max. The XDO AX1830 is also a Realtek USB3 adapter. I would recommend Two W31 Units as Tri-Band Mesh AX11000 System.
Reviewed in the United States on January 31, 2023
1. Power up each W31 and reset it, as they are used Like New units.
2. Turn off one unit and open SURFboard Central App (I had an ARRIS SURFboard S33 Cable Modem and already registered it in the App.)
3. In the App, select Add New Device, then Select mAX Pro Mesh, Next Link the App with the W31 Router already ON and Wired to the Cable Modem, a S33 in my case, Once connected, it will checked for any software updates. This part is tricky for me. It failed, and I had to turn off the S33 cable modem and W31 several times, and additional Reset of the W31 also. Finally it connected. This is the Main Router Unit. The other W31 can act as a satellite on a different floor or location on the same floor.
4. In the App, Select Add Satellite, Turn on the 2nd W31 unit, Click Next to connect the 2nd W31 to the App via bluetooth, Next to connect the 2nd W31 to the Main Router the 1st W31Unit. Again it took several tries to connect.
That's all it took. The Wi-Fi signals are strong on both floor. I have a 5,400 SqFt house. Internet service with xFinity plan 400mbps Down and 100mbps up. Attached is an internet speed test with a XDO External USB WiFi6 Adapter Model AX1830 with 1201mbps on 5GHz Band and 574mbps on 2.4GHz Band. I got 471mbps down and 11.70mbps up. Great Connection and speed. The PC in the same room with the router. The speed varies during the days, but I'm happy with any speed above 100mbps. The speed is equally great on my iPhone 12 Pro Max. Before with an ORBI 2200AC, I got around 70mbps on my same PC with an built-in Realtek 802.11n, and around 130mbps on my iPhone 12 Pro Max. The XDO AX1830 is also a Realtek USB3 adapter. I would recommend Two W31 Units as Tri-Band Mesh AX11000 System.
Following the instructions at "Surfboard Central" seems simple to follow. Installation went through as expected and wifi was correctly configured (and working). What follows next is the nightmare. The app will ask you if you want to install a satellite... which I chose. However, there is button labelled "Next" which is unclickable (no matter what I do). If I click "Cancel", it would just bring me back to the app page where there are several links for you to add a satellite. Clicking any of this links would bring you to the same page with the "Next" button (but unclickable).
I chose to close the app and restart it. To my surprise it brought me back to the start of the installation process... but now you could no longer connect to the router since it was already installed. I had to reset the router and repeat the installation process. It went through again... but like what happened previously.... I'm stuck with the unclickable "Next" button when I tried to add a satellite.
What use would I have for an additional satellite if I can't install it? It's a very frustrating experience! Avoid this product. It's cheaper but you get what you pay for.
- The Routers themselves are fast and work flawlessly.
-Setup is stupid easy if you follow the instructions step by step. Don't skip ahead! Just do what the App tells you when it tells you and you will be Setup in 5-10 mins.
- App is friendly and displays everything in a very straight forward manner.
-IPV6, active by default.
-Auto selects the best format for devices as used 2.4ghz or 5ghz (Defaults to 2.4ghz on Setup). Tune all my devices to 5ghz when each device was used for the first time.
CONS:
-The App is limited as far as advanced network controls are concerned. So if you like having advanced user control it may not be for you.
Final Thoughts:
This router has everything optimized for the everyday internet user (gamer,work-from-home,IoT,Streamer). I highly recommend this router for any of the above users. It's fast, reliable and user friendly.