This is a seriously cool little gadget! It is relatively inexpensive and it's main purpose is for shopping. It does more than that, though.
What it DOES:
1. It is a small battery-powered device that uses alexa and responds to voice commands as well as scanning barcodes.
2. You can push a button and either talk to it or use the red light to read a barcode
3. The them on which you scanned the barcode will appear in your shopping cart
4. You can use the microphone voice-alexa to ask questions or pair other apps (my favorite is to I use IFFT to find my phone when I misplace it.)
5. The small speaker will respond with answers, tell jokes, weather, add or check your amazon cart
6. Gives you alexa exclusive deals when you ask "what are your deals?"
7. Adds things to shopping lists by voice.
8. Calendar - I don't use this feature, but it refer me to set up my calendar on the alexa app, so it must work. It didn't say "this is not supported on this device" like it did with news or timers (see below.)
9. Repurchase things you have purchased. You can say "repurchase cat food" for example and it will look through your shopping history and give you some choices based on things you bought. Then it says "do you want to buy it?" And it will order and ship it if you say "yes." It will also offer more suggestions on the alexa app if you don't like what it found for you.
10. Alexa skills. I didn't check every skill, but it does support some enabled skills (found in the alexa ap.) I found: Ask my Buddy, Dominos, fortune cookie, and Bedtime Story. I couldn't get Jeopardy to work. I didn't go through them all to see which did and didn't work. I guess you have to enable the skills to check on the ones you want. Some do work, though! Just for the "Ask My Buddy" skill alone, the wand is nice for someone older or disabled to wear this thing around to use as an alert to someone with a push of a button and a spoken sentence. they have to have wireless internet, though.
11. Takes 2 AA batteries (included.) Don't know how long they last (I haven't had this long enough for them to run out,) but I usually use rechargeable ones,so I will just swap them out when I need to. It doesn't tell you battery level. It is a 5 5/8 inches long, 1 1/4 inches wide and a little over 3/4 inch thick. It comes with a sticky-backed hook so you can hang it anywhere. It also has a built in magnet so you can just stick the thing right on your fridge (that was a very insightful addition.)
What it DOESN'T do:
1. It doesn't tell you when you add a scanned item to your cart. This bugs me the most about the entire device. It just beeps after it reads a bar code. Then I am not sure if it found the item or just switched off. Then I have to go to the app or website to see if the thing is in there. Maybe I am not used to it enough yet to recognize the noise, but would prefer it to just say something...anything...like "added to cart", "found item", "oh yeah" or something. It doesn't have to even name the exact product. But I wish it was not just a beep. If they update this...this should totally be fixed.
2. Won't play music. It plays no music, either from amazon cloud or your music library. Not even samples. No music. It will shop for CDs, but I didn't find any digital content offered when I tried.
3. No news. The Flash briefing you can get on other alexa devices is not supported. Neither are movie times.
4. Won't use timers or alarms. This seems like something it really should have. If you have this in your kitchen, it seems like a common kitchen thing to have a timer. Maybe it has to do with the device not always being connected (like an
Echo Dot
is) versus a push button connectivity (like this.) It does give you the time of day if you ask. The
Amazon Tap
also has the push-to-activate feature, but you can set it to voice-activate, too if you want. This does not have that choice...only the button.
5. Not sure about controlling other alexa-controlled devices like light switches or thermostats. I don't have any of those so I couldn't check. It did work with the IFFT app, though so many different things can be paired with that.
6. No volume control. It is about the volume of a normal speaking voice. Normal speaking is about 60dB, I would say it is close to that, but didn't measure or anything. No headphone jack. You can put your finger over the speaker hole to quiet it down a little, or hold it closer to your ear if there is a lot of background noise or if you need it to seem louder.
Overall, I like it for what it is. I sort of wish it were more of an echo dot with a scanner, but it is more like a dash button with some great bonuses. It is less than half the price of the dot, so I don't know why I expected it to have as much functionality as that one! This is especially nice that you don't need various dash buttons, and can quickly order anything you remember you need; you aren't limited to specific dash buttons. This can be all your dash buttons rolled into one. It is even simpler if you have bought that thing in the past so it quickly finds your exact flavor, size, etc. It does tell you what it found so you can answer "yes" if it is indeed the item you want to order or "no" if you want another choice. I like the weather report and the ability to connect to the IFFT thing (I used that to find my phone this morning!) There is a promo now where you can get a credit for your first purchase using this to recoup the entire purchase price, so this is essentially free. Even if it weren't, I would probably get it as I like the fast ordering for certain things I want and love the alexa-exclusive deals (holiday time has some great deals.) Just a few great deals and it pays for itself. I also really like the scanner as sometimes I get an item elsewhere and can't always find that exact one on the site without a lot of typing and searching. This finds the exact item. If it doesn't, the app or website will offer you choices, it won't order just a random one.
The setup required android or iphone with bluetooth and a wireless internet connection. I don't know if you can setup with a computer alone. I don't think so. You don't need the bluetooth after setup, it uses your wireless. I know people will complain that this isn't as powerful or functional as the dot, tap or echo. But it isn't supposed to be that. I thought this wand was just for scanning actually when I first heard of it, so I was pleasantly surprised that it did more than that. For the price, I think it is great. Add a timer (if possible) and scanning confirmation and I would be even more pleased. I would eve pay a little more for some music. :)
Customers also viewed these products
Page 1 of 1 Start overPage 1 of 1
From the manufacturer
Just press the button and say:
"How many teaspoons in a tablespoon?”
"Set a pizza timer for 10 minutes."
"Alexa, ask Pizza Hut to place an order."
"Add [item name] to my shopping list" or to my "Fresh cart."
"Reorder double A batteries."
- Dash Wand does not support playing music.
We’ve revolutionized how you shop for everyday essentials.
When you say "Order [item name,]" Alexa will tell you the price and confirm that you want to purchase it. All items ordered with Alexa ship with Prime 2-day shipping.
Just say an item name, and Dash Wand will chime to confirm it's been added to your Amazon Shopping Cart.
New: Set multiple timers with Alexa.
- Scan a barcode or say an item. It's added to your shopping cart.
- Buy home essentials or reorder previous purchases.
- Access thousands of features and skills with Alexa, like smart home devices.
- For initial setup, you'll need an iPhone or Android phone and your wi-fi password.
Just ask
|
|
|
|
|
|---|---|---|---|
Thousands of Alexa skillsConvert kitchen measurements, get exclusive deals and more. |
Help when you need itGet step-by-step recipes and ingredient lists from Allrecipes. |
Say an itemIt’s waiting in your cart for you to checkout. |
Buy now just by askingTo buy now, say "Buy double A batteries." |
Videos
Page 1 of 1Start OverPage 1 of 1
Videos for this product
1:29
Click to play video
Customer Review: Great device, amazing value!!
Katie
Videos for this product
0:44
Click to play video
Customer Review: GREAT PRODUCT!! WATCH OUR VIDEO AND SEE WHY!!
Chase K
Reviews with images
Great little gadget...I am still learning all the things it can do!
This is a seriously cool little gadget! It is relatively inexpensive and it's main purpose is for shopping. It does more than that, though.What it DOES:1. It is a small battery-powered device that uses alexa and responds to voice commands as well as scanning barcodes.2. You can push a button and either talk to it or use the red light to read a barcode3. The them on which you scanned the barcode will appear in your shopping cart4. You can use the microphone voice-alexa to ask questions or pair other apps (my favorite is to I use IFFT to find my phone when I misplace it.)5. The small speaker will respond with answers, tell jokes, weather, add or check your amazon cart6. Gives you alexa exclusive deals when you ask "what are your deals?"7. Adds things to shopping lists by voice.8. Calendar - I don't use this feature, but it refer me to set up my calendar on the alexa app, so it must work. It didn't say "this is not supported on this device" like it did with news or timers (see below.)9. Repurchase things you have purchased. You can say "repurchase cat food" for example and it will look through your shopping history and give you some choices based on things you bought. Then it says "do you want to buy it?" And it will order and ship it if you say "yes." It will also offer more suggestions on the alexa app if you don't like what it found for you.10. Alexa skills. I didn't check every skill, but it does support some enabled skills (found in the alexa ap.) I found: Ask my Buddy, Dominos, fortune cookie, and Bedtime Story. I couldn't get Jeopardy to work. I didn't go through them all to see which did and didn't work. I guess you have to enable the skills to check on the ones you want. Some do work, though! Just for the "Ask My Buddy" skill alone, the wand is nice for someone older or disabled to wear this thing around to use as an alert to someone with a push of a button and a spoken sentence. they have to have wireless internet, though.11. Takes 2 AA batteries (included.) Don't know how long they last (I haven't had this long enough for them to run out,) but I usually use rechargeable ones,so I will just swap them out when I need to. It doesn't tell you battery level. It is a 5 5/8 inches long, 1 1/4 inches wide and a little over 3/4 inch thick. It comes with a sticky-backed hook so you can hang it anywhere. It also has a built in magnet so you can just stick the thing right on your fridge (that was a very insightful addition.)What it DOESN'T do:1. It doesn't tell you when you add a scanned item to your cart. This bugs me the most about the entire device. It just beeps after it reads a bar code. Then I am not sure if it found the item or just switched off. Then I have to go to the app or website to see if the thing is in there. Maybe I am not used to it enough yet to recognize the noise, but would prefer it to just say something...anything...like "added to cart", "found item", "oh yeah" or something. It doesn't have to even name the exact product. But I wish it was not just a beep. If they update this...this should totally be fixed.2. Won't play music. It plays no music, either from amazon cloud or your music library. Not even samples. No music. It will shop for CDs, but I didn't find any digital content offered when I tried.3. No news. The Flash briefing you can get on other alexa devices is not supported. Neither are movie times.4. Won't use timers or alarms. This seems like something it really should have. If you have this in your kitchen, it seems like a common kitchen thing to have a timer. Maybe it has to do with the device not always being connected (like an Echo Dot is) versus a push button connectivity (like this.) It does give you the time of day if you ask. The Amazon Tap also has the push-to-activate feature, but you can set it to voice-activate, too if you want. This does not have that choice...only the button.5. Not sure about controlling other alexa-controlled devices like light switches or thermostats. I don't have any of those so I couldn't check. It did work with the IFFT app, though so many different things can be paired with that.6. No volume control. It is about the volume of a normal speaking voice. Normal speaking is about 60dB, I would say it is close to that, but didn't measure or anything. No headphone jack. You can put your finger over the speaker hole to quiet it down a little, or hold it closer to your ear if there is a lot of background noise or if you need it to seem louder.Overall, I like it for what it is. I sort of wish it were more of an echo dot with a scanner, but it is more like a dash button with some great bonuses. It is less than half the price of the dot, so I don't know why I expected it to have as much functionality as that one! This is especially nice that you don't need various dash buttons, and can quickly order anything you remember you need; you aren't limited to specific dash buttons. This can be all your dash buttons rolled into one. It is even simpler if you have bought that thing in the past so it quickly finds your exact flavor, size, etc. It does tell you what it found so you can answer "yes" if it is indeed the item you want to order or "no" if you want another choice. I like the weather report and the ability to connect to the IFFT thing (I used that to find my phone this morning!) There is a promo now where you can get a credit for your first purchase using this to recoup the entire purchase price, so this is essentially free. Even if it weren't, I would probably get it as I like the fast ordering for certain things I want and love the alexa-exclusive deals (holiday time has some great deals.) Just a few great deals and it pays for itself. I also really like the scanner as sometimes I get an item elsewhere and can't always find that exact one on the site without a lot of typing and searching. This finds the exact item. If it doesn't, the app or website will offer you choices, it won't order just a random one.The setup required android or iphone with bluetooth and a wireless internet connection. I don't know if you can setup with a computer alone. I don't think so. You don't need the bluetooth after setup, it uses your wireless. I know people will complain that this isn't as powerful or functional as the dot, tap or echo. But it isn't supposed to be that. I thought this wand was just for scanning actually when I first heard of it, so I was pleasantly surprised that it did more than that. For the price, I think it is great. Add a timer (if possible) and scanning confirmation and I would be even more pleased. I would eve pay a little more for some music. :)
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
Reviewed in the United States on June 20, 2017
What it DOES:
1. It is a small battery-powered device that uses alexa and responds to voice commands as well as scanning barcodes.
2. You can push a button and either talk to it or use the red light to read a barcode
3. The them on which you scanned the barcode will appear in your shopping cart
4. You can use the microphone voice-alexa to ask questions or pair other apps (my favorite is to I use IFFT to find my phone when I misplace it.)
5. The small speaker will respond with answers, tell jokes, weather, add or check your amazon cart
6. Gives you alexa exclusive deals when you ask "what are your deals?"
7. Adds things to shopping lists by voice.
8. Calendar - I don't use this feature, but it refer me to set up my calendar on the alexa app, so it must work. It didn't say "this is not supported on this device" like it did with news or timers (see below.)
9. Repurchase things you have purchased. You can say "repurchase cat food" for example and it will look through your shopping history and give you some choices based on things you bought. Then it says "do you want to buy it?" And it will order and ship it if you say "yes." It will also offer more suggestions on the alexa app if you don't like what it found for you.
10. Alexa skills. I didn't check every skill, but it does support some enabled skills (found in the alexa ap.) I found: Ask my Buddy, Dominos, fortune cookie, and Bedtime Story. I couldn't get Jeopardy to work. I didn't go through them all to see which did and didn't work. I guess you have to enable the skills to check on the ones you want. Some do work, though! Just for the "Ask My Buddy" skill alone, the wand is nice for someone older or disabled to wear this thing around to use as an alert to someone with a push of a button and a spoken sentence. they have to have wireless internet, though.
11. Takes 2 AA batteries (included.) Don't know how long they last (I haven't had this long enough for them to run out,) but I usually use rechargeable ones,so I will just swap them out when I need to. It doesn't tell you battery level. It is a 5 5/8 inches long, 1 1/4 inches wide and a little over 3/4 inch thick. It comes with a sticky-backed hook so you can hang it anywhere. It also has a built in magnet so you can just stick the thing right on your fridge (that was a very insightful addition.)
What it DOESN'T do:
1. It doesn't tell you when you add a scanned item to your cart. This bugs me the most about the entire device. It just beeps after it reads a bar code. Then I am not sure if it found the item or just switched off. Then I have to go to the app or website to see if the thing is in there. Maybe I am not used to it enough yet to recognize the noise, but would prefer it to just say something...anything...like "added to cart", "found item", "oh yeah" or something. It doesn't have to even name the exact product. But I wish it was not just a beep. If they update this...this should totally be fixed.
2. Won't play music. It plays no music, either from amazon cloud or your music library. Not even samples. No music. It will shop for CDs, but I didn't find any digital content offered when I tried.
3. No news. The Flash briefing you can get on other alexa devices is not supported. Neither are movie times.
4. Won't use timers or alarms. This seems like something it really should have. If you have this in your kitchen, it seems like a common kitchen thing to have a timer. Maybe it has to do with the device not always being connected (like an [[ASIN:B01DFKC2SO Echo Dot]] is) versus a push button connectivity (like this.) It does give you the time of day if you ask. The [[ASIN:B01BH83OOM Amazon Tap]] also has the push-to-activate feature, but you can set it to voice-activate, too if you want. This does not have that choice...only the button.
5. Not sure about controlling other alexa-controlled devices like light switches or thermostats. I don't have any of those so I couldn't check. It did work with the IFFT app, though so many different things can be paired with that.
6. No volume control. It is about the volume of a normal speaking voice. Normal speaking is about 60dB, I would say it is close to that, but didn't measure or anything. No headphone jack. You can put your finger over the speaker hole to quiet it down a little, or hold it closer to your ear if there is a lot of background noise or if you need it to seem louder.
Overall, I like it for what it is. I sort of wish it were more of an echo dot with a scanner, but it is more like a dash button with some great bonuses. It is less than half the price of the dot, so I don't know why I expected it to have as much functionality as that one! This is especially nice that you don't need various dash buttons, and can quickly order anything you remember you need; you aren't limited to specific dash buttons. This can be all your dash buttons rolled into one. It is even simpler if you have bought that thing in the past so it quickly finds your exact flavor, size, etc. It does tell you what it found so you can answer "yes" if it is indeed the item you want to order or "no" if you want another choice. I like the weather report and the ability to connect to the IFFT thing (I used that to find my phone this morning!) There is a promo now where you can get a credit for your first purchase using this to recoup the entire purchase price, so this is essentially free. Even if it weren't, I would probably get it as I like the fast ordering for certain things I want and love the alexa-exclusive deals (holiday time has some great deals.) Just a few great deals and it pays for itself. I also really like the scanner as sometimes I get an item elsewhere and can't always find that exact one on the site without a lot of typing and searching. This finds the exact item. If it doesn't, the app or website will offer you choices, it won't order just a random one.
The setup required android or iphone with bluetooth and a wireless internet connection. I don't know if you can setup with a computer alone. I don't think so. You don't need the bluetooth after setup, it uses your wireless. I know people will complain that this isn't as powerful or functional as the dot, tap or echo. But it isn't supposed to be that. I thought this wand was just for scanning actually when I first heard of it, so I was pleasantly surprised that it did more than that. For the price, I think it is great. Add a timer (if possible) and scanning confirmation and I would be even more pleased. I would eve pay a little more for some music. :)
Great little gadget...I am still learning all the things it can do!
Reviewed in the United States on June 20, 2017
This is a seriously cool little gadget! It is relatively inexpensive and it's main purpose is for shopping. It does more than that, though.Reviewed in the United States on June 20, 2017
What it DOES:
1. It is a small battery-powered device that uses alexa and responds to voice commands as well as scanning barcodes.
2. You can push a button and either talk to it or use the red light to read a barcode
3. The them on which you scanned the barcode will appear in your shopping cart
4. You can use the microphone voice-alexa to ask questions or pair other apps (my favorite is to I use IFFT to find my phone when I misplace it.)
5. The small speaker will respond with answers, tell jokes, weather, add or check your amazon cart
6. Gives you alexa exclusive deals when you ask "what are your deals?"
7. Adds things to shopping lists by voice.
8. Calendar - I don't use this feature, but it refer me to set up my calendar on the alexa app, so it must work. It didn't say "this is not supported on this device" like it did with news or timers (see below.)
9. Repurchase things you have purchased. You can say "repurchase cat food" for example and it will look through your shopping history and give you some choices based on things you bought. Then it says "do you want to buy it?" And it will order and ship it if you say "yes." It will also offer more suggestions on the alexa app if you don't like what it found for you.
10. Alexa skills. I didn't check every skill, but it does support some enabled skills (found in the alexa ap.) I found: Ask my Buddy, Dominos, fortune cookie, and Bedtime Story. I couldn't get Jeopardy to work. I didn't go through them all to see which did and didn't work. I guess you have to enable the skills to check on the ones you want. Some do work, though! Just for the "Ask My Buddy" skill alone, the wand is nice for someone older or disabled to wear this thing around to use as an alert to someone with a push of a button and a spoken sentence. they have to have wireless internet, though.
11. Takes 2 AA batteries (included.) Don't know how long they last (I haven't had this long enough for them to run out,) but I usually use rechargeable ones,so I will just swap them out when I need to. It doesn't tell you battery level. It is a 5 5/8 inches long, 1 1/4 inches wide and a little over 3/4 inch thick. It comes with a sticky-backed hook so you can hang it anywhere. It also has a built in magnet so you can just stick the thing right on your fridge (that was a very insightful addition.)
What it DOESN'T do:
1. It doesn't tell you when you add a scanned item to your cart. This bugs me the most about the entire device. It just beeps after it reads a bar code. Then I am not sure if it found the item or just switched off. Then I have to go to the app or website to see if the thing is in there. Maybe I am not used to it enough yet to recognize the noise, but would prefer it to just say something...anything...like "added to cart", "found item", "oh yeah" or something. It doesn't have to even name the exact product. But I wish it was not just a beep. If they update this...this should totally be fixed.
2. Won't play music. It plays no music, either from amazon cloud or your music library. Not even samples. No music. It will shop for CDs, but I didn't find any digital content offered when I tried.
3. No news. The Flash briefing you can get on other alexa devices is not supported. Neither are movie times.
4. Won't use timers or alarms. This seems like something it really should have. If you have this in your kitchen, it seems like a common kitchen thing to have a timer. Maybe it has to do with the device not always being connected (like an [[ASIN:B01DFKC2SO Echo Dot]] is) versus a push button connectivity (like this.) It does give you the time of day if you ask. The [[ASIN:B01BH83OOM Amazon Tap]] also has the push-to-activate feature, but you can set it to voice-activate, too if you want. This does not have that choice...only the button.
5. Not sure about controlling other alexa-controlled devices like light switches or thermostats. I don't have any of those so I couldn't check. It did work with the IFFT app, though so many different things can be paired with that.
6. No volume control. It is about the volume of a normal speaking voice. Normal speaking is about 60dB, I would say it is close to that, but didn't measure or anything. No headphone jack. You can put your finger over the speaker hole to quiet it down a little, or hold it closer to your ear if there is a lot of background noise or if you need it to seem louder.
Overall, I like it for what it is. I sort of wish it were more of an echo dot with a scanner, but it is more like a dash button with some great bonuses. It is less than half the price of the dot, so I don't know why I expected it to have as much functionality as that one! This is especially nice that you don't need various dash buttons, and can quickly order anything you remember you need; you aren't limited to specific dash buttons. This can be all your dash buttons rolled into one. It is even simpler if you have bought that thing in the past so it quickly finds your exact flavor, size, etc. It does tell you what it found so you can answer "yes" if it is indeed the item you want to order or "no" if you want another choice. I like the weather report and the ability to connect to the IFFT thing (I used that to find my phone this morning!) There is a promo now where you can get a credit for your first purchase using this to recoup the entire purchase price, so this is essentially free. Even if it weren't, I would probably get it as I like the fast ordering for certain things I want and love the alexa-exclusive deals (holiday time has some great deals.) Just a few great deals and it pays for itself. I also really like the scanner as sometimes I get an item elsewhere and can't always find that exact one on the site without a lot of typing and searching. This finds the exact item. If it doesn't, the app or website will offer you choices, it won't order just a random one.
The setup required android or iphone with bluetooth and a wireless internet connection. I don't know if you can setup with a computer alone. I don't think so. You don't need the bluetooth after setup, it uses your wireless. I know people will complain that this isn't as powerful or functional as the dot, tap or echo. But it isn't supposed to be that. I thought this wand was just for scanning actually when I first heard of it, so I was pleasantly surprised that it did more than that. For the price, I think it is great. Add a timer (if possible) and scanning confirmation and I would be even more pleased. I would eve pay a little more for some music. :)
Images in this review
Reviewed in the United States on July 22, 2017
This is primarily a review about AmazonFresh. I will add details about the Dash Wand as I start to use it.
My first impression is not a good one and I am disappointment to write this as I typically have great things to say about Amazon. I signed up for AmazonFresh free trial 2 weeks ago. I ordered the Dash Wand with my second order. It was delivered by itself, in a full sized paper bag. Yes, I said paper bag; similar to the bags used by AmazonNow. Amazon has already stopped using the green reusable totes in most areas. They now send large papers bags with cardboard inserts and silver cooler bags filled with dry ice or ice packets. It is messy, inconvenient, and produces unnessary waste. I will likely cancel my supscription if Amazon does not make improvements in this area. Who wants to fold paper bags and cardboard every single time they get groceries? Not me - this is supposed to make grocery shopping easier and not add unnessary and wasteful tasks to my life.
I am not sure which Seattle warehouse is packing these bags but they appear to have never packed groceries in their lives - heavy items on top of sensitive items and almost empty bags next to overly packed, heavy bags. In my second order, 25% of the produce is inedible and will be thrown straight on the compost. Disgusting spinach, bruised and soft celery, and squashed strawberries. Other produce is clearly several days old or over ripe - wrinkly peppers, yellow and bruised bananas, and brown lettuce. Non produce items are better but are haphazardly packed like the mound of folded tortillas or non-perishable items included in a cooler bag.
I called Amazon and was able to speak with Tiffany about my concerns within minutes. She was friendly and sympathetic but was unable to provide adaquate answers for my complaints. She told me that the green totes were no longer available and that she would refund the poor quality produce. I will need to go to the grocery store which defeats the purpose of grocery delivery. AmazonFresh - don't promise a grocery store replacement if you can't deliver.
I have heard mixed reviews about the Dash Wand and will begin testing now. Amazon will need to make some drastic improvements with packaging, produce freshness, and selection before I continue my subscription. I love to be an early adopter but it has to be worth it. Increase your standards Amazon - your customers expect and deserve it.
My first impression is not a good one and I am disappointment to write this as I typically have great things to say about Amazon. I signed up for AmazonFresh free trial 2 weeks ago. I ordered the Dash Wand with my second order. It was delivered by itself, in a full sized paper bag. Yes, I said paper bag; similar to the bags used by AmazonNow. Amazon has already stopped using the green reusable totes in most areas. They now send large papers bags with cardboard inserts and silver cooler bags filled with dry ice or ice packets. It is messy, inconvenient, and produces unnessary waste. I will likely cancel my supscription if Amazon does not make improvements in this area. Who wants to fold paper bags and cardboard every single time they get groceries? Not me - this is supposed to make grocery shopping easier and not add unnessary and wasteful tasks to my life.
I am not sure which Seattle warehouse is packing these bags but they appear to have never packed groceries in their lives - heavy items on top of sensitive items and almost empty bags next to overly packed, heavy bags. In my second order, 25% of the produce is inedible and will be thrown straight on the compost. Disgusting spinach, bruised and soft celery, and squashed strawberries. Other produce is clearly several days old or over ripe - wrinkly peppers, yellow and bruised bananas, and brown lettuce. Non produce items are better but are haphazardly packed like the mound of folded tortillas or non-perishable items included in a cooler bag.
I called Amazon and was able to speak with Tiffany about my concerns within minutes. She was friendly and sympathetic but was unable to provide adaquate answers for my complaints. She told me that the green totes were no longer available and that she would refund the poor quality produce. I will need to go to the grocery store which defeats the purpose of grocery delivery. AmazonFresh - don't promise a grocery store replacement if you can't deliver.
I have heard mixed reviews about the Dash Wand and will begin testing now. Amazon will need to make some drastic improvements with packaging, produce freshness, and selection before I continue my subscription. I love to be an early adopter but it has to be worth it. Increase your standards Amazon - your customers expect and deserve it.
Images in this review
