I'm giving this machine five stars even though it has a lot of big problems. The reason I'm giving it five stars though is that it simply makes the best coffee I've ever been able to make — and better than most of the coffee I've ever had anywhere.
Tip: Yes this automatically runs hot water every time you turn it on (in order to warm up the internal parts). But you can disable that permanently or on the fly. To disable it temporarily, turn it on and press the third button from the left so that the light turns off. Press that button again before you turn the machine off. To disable it permanently, don't press the button a second time.
The pros:
1. It makes the best coffee I've ever made (once I figured out its quirks).
2. It can handle the absolute finest grind with no problem, unlike any other home espresso maker I've used (Breville and others).
3. There is zero leakage. The other home espresso makers I've had have all consistently left puddles on the counter. (Electrocution anybody?) This doesn't leak at all.
4. For a home espresso maker, it's fairly quiet. And the glasses you keep on the warmer won't rattle all that much. I think that's because although there's a lot of plastic, this has a nice heft to it.
5. It looks nice on the counter.
6. The top cup warmer is large enough to hold four double-wall shot glasses comfortably.
The cons:
1. The pump is not self-priming. This means any time you run out of water, you will get vapor lock, and you'll need to re-prime the pump manually. This includes the very first time you use the machine. Priming the pump is tricky, and doing it right the first time is largely a matter of luck. You turn the machine on, then open the hot water valve (push the fourth button from the left, then open the steam wand dial). As that water starts flowing, push the second button from the left to pour hot water through the group head. If you get an error light, unplug the machine then start over.
2. Related to that, the water tank is tiny. You're going to run out of water. And then you're going to have to re-prime the pump. Also unless you place this in great lighting, it's very difficult to see the water level.
3. To get a good cup of coffee with a nice crema, you need to get the portafilter in at just the right tightness. Too tight or too loose, and it's wrecked. (The handle should be a few degrees to the right of center, at least on my particular machine.)
4. That automatically centering handle does not automatically center. It flings back after you tighten the portafilter, but where it ends up depends on how much you tightened it. So what's the point? Just extra moving parts to break eventually.
5. According to the infomercials I mean reviews of this product I viewed before buying it, you can use any coffee, and you don't need to tamp. That is wildly inaccurate. Use a very fine grind. Tamp lightly. That will get you the best result.
6. There will be a lot of grease in the portafilter and basket when this arrives. You'll want to wash that out and run hot water through it to get rid of it.
7. As others have noted, the instructions are useless. Philips is the owner of this company. You can get limited info from their site. There are third-party sites that have better info for whatever question you have.
8. De-scaling is a little annoying. The instructions aren't clear on some points. Good luck. Oh by the way, that's what the flashing yellow light next to the explanation point symbol means: Time to de-scale. Not that you would be able to know this from looking in the manual.
9. Finally, you're going to have to play with this a while before you get it to make the coffee you desire consistently. When I first got this machine, I was getting maybe one in three cups with a decent crema. The rest were flat. Playing with the grind, the seal, the tamping, the amount of coffee used and making sure there were no grounds on or near the lip of the basket got me the results I'm now consistently achieving.
Add to your order
-
Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary) -
24/7 support when you need it. -
Quick, easy, and frustration-free claims.
Cover this product:
3-Year Protection $36.99
4 Year Kitchen Protection Plan $47.99
Cover all of your eligible devices:
Asurion Complete Protect: One plan covers all eligible past and future purchases (Renews Monthly Until Cancelled) $16.99/month
Select a plan
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
Cover this product:
Select a plan
Enjoy fast, free delivery, exclusive deals, and award-winning movies & TV shows with Prime
Try Prime
and start saving today with fast, free delivery
Additional Details
Made in Italy
Shop products that have been wholly produced or have undergone their last substantial transformation in Italy. Discover more about “Made in Italy”, a label synonymous throughout the world with refined materials, attention to detail, and creativity.
Made in Italy
This product was wholly produced or has undergone its last substantial transformation in Italy. Discover Made in Italy.
Add a debit or credit card to save time when you check out
Convenient and secure with 2 clicks. Add your card
Frequently bought together
$299.00
Get it as soon as Saturday, May 11
Only 20 left in stock (more on the way).
Total price:
To see our price, add these items to your cart.
Choose items to buy together.
Discover similar items
& Up
Price: >$200
Color: Silver
Special Features: Water Filter
Operation Mode: Manual
Material: Plastic
Style: Classic
Human Interface Input: Buttons
Filter Type: Reusable
Top Brands in Home & Kitchen: Top Brands
No results available. Please adjust the filters and try again.
20% off
$399List:$499.00
$449List:$649.99
$539List:$649.00
$149
$499
$79
$149
$116
$129List:$169.99
$99List:$139.49
$898
$899
Similar items in new arrivals
Page 1 of 1 Start overPage 1 of 1
From the manufacturer
About Gaggia
With humble beginnings as a cafe owner in Milan, Achille Gaggia's ingenuity and passion for coffee inspired him to invent a new way to brew espresso without the use of steam. That vision led to the creation of the Lampo device which produced the characteristic crema which has since become the hallmark of quality espresso.
Gaggia Carezza De Luxe
Home Espresso Machine
The Gaggia Carezza is a compact semi-automatic espresso and coffee machine with a retro aesthetic. A simple button setup, a pressurised portafilter, and an auto-frothing pannarello wand, take guesswork out of making a good espresso, latte, or cappuccino. Brew your favorite pre-ground coffees and ESE pods for a delicious drink without the hassle of grinding your own beans. Remove the Pannarello wand and use the stainless steel wand underneath to create tighter microfoam and latte art.
- Automatic Shut-Off
- Rapid Heating
- Auto Frothing Wand
|
|
|
|
|
|---|---|---|---|
Retro StyleA classic, pristine looking machine to match your espresso. |
Crema Perfetta PortafilterUnique portafilter is designed to brew when pressure reaches the industry standard brew pressure of 9 bar. Makes it easy to get a thick crema on any coffee. |
Double BasketHolds 18 grams of ground coffee in comparison to 12 grams for a richer, fuller drink. |
PreinfusionSoaks grounds evenly before brewing for full bodied extraction. |
|
|
|
|
|
|---|---|---|---|
Heating TimeGaggia Carezza is at brewing temperatures in approximately one minute. |
Cup WarmerA heated metallic plate on top of the Carezza keeps your cups warm, which keeps your coffee nice and hot for a longer time. |
Auto Shut OffIn just nine minutes, the Gaggia Carezza will go into an idle mode to save energy, but will heat up again quickly with the push of a button. |
Pannarello WandAn auto-frothing Pannarello Wand attachment makes lattes and cappuccinos nice and velvety, and can be removed for more manual control and creamy microfoam for Latte art. |
|
|
|
|---|---|---|
| Gaggia Carezza De LUXE | Gaggia Classic | |
|
|
||
| Customer Reviews |
154
|
825
|
| Price | $299.00 | — |
| Portafilter | Pressurized | Commercial |
| 3-Way Solenoid Valve | ✓ | |
| Rapid Heating | ✓ | ✓ |
| Reservoir Capacity | 47 oz | 72 oz |
| ESE Pod Compatible | ✓ | ✓ |
| Wattage | 1300 | 1450 |
| Housing | Stainless Steel / ABS | Stainless Steel |
| Frother Type | Pannarello Wand | Pannarello Wand |
Videos
Page 1 of 1Start OverPage 1 of 1
Videos for this product
0:20
Click to play video
Customer Review: I love it! I should have bought it sooner.
WillnMarch
Compare with similar items
This Item  Gaggia Carezza De Luxe Espresso Machine, 47oz, Silver |  |  |  |  |  | |
| Price | $299.00 | $299.95 | -13% $349.95 List: $399.95 | $599.00 | $149.99 | -9% $499.99 List: $549.69 |
| Delivery | Get it as soon as Saturday, May 11 | Get it as soon as Saturday, May 11 | — | — | Get it May 8 - 13 | Get it as soon as Saturday, May 11 |
| Customer Ratings | ||||||
| Blending power | ||||||
| Easy to use | ||||||
| Easy to clean | ||||||
| Flavor | ||||||
| Sold By | Amazon.com | Amazon.com | Amazon.com | Whole Latte Love | Sungaze Coffee | CASABREWS |
| capacity | 47 ounces | 47 fluid ounces | 54 ounces | 60 ounces | 0.5 gallons | 92 fluid ounces |
| material | Plastic | Stainless Steel | Stainless Steel | Plastic, Stainless Steel | Stainless Steel | Stainless Steel |
| input interface | buttons | buttons | buttons | buttons | buttons | buttons |
| voltage | — | 120 volts | 120 volts | — | — | 120 volts |
| wattage | 1425 watts | 1560 watts | 1450 watts | 1400 watts | — | 1500 watts |
| model name | Carezza De LUXE | the Bambino® Brushed Stainless Steel | Dedica Maestro Plus | Magenta Plus | Brew, Steam, & Flow | 5700Gense |
| weight | 13.2 pounds | 10.9 pounds | 13.67 pounds | 17 pounds | 1.5 pounds | 27.3 pounds |
Reviews with images
Don’t purchase this Brand!!!
This machine has been a total disaster! I purchased it back in May of 2022 and got maybe 4 months of use out of it and it has stopped working properly. I have been through the descaling twice and it just stopped doing anything other than light up! I started the warranty process via Email and it then directed me to a phone number which no body seems yo ever answer. Its been over a month of trying to resolve this and nothing. They even recommend ed i get a different model in the Email ….Hmmmm! I would highly recommend checking out a different Brand. Very disappointed in this product reliability and the Customer Service from the Vendor.
Top reviews from other countries
Ana Job
Poor heater makes it a poor product and a very poor value for money
Reviewed in Canada on February 9, 2020
