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HP Neverstop Laser MFP 1202w Wireless Monochrome All-in-One Printer with cartridge-free toner tank, comes with up to 5,000 pages of toner in the box (5HG92A)
Sustainability features
This product has sustainability features recognized by trusted certifications.
Conserves energy compared to similar products.
EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.
Certification Level
SILVERPurchase options and add-ons
Brand | HP |
Connectivity Technology | Wi-Fi |
Printing Technology | Laser |
Special Feature | Network-Ready |
Color | White/Grey |
Model Name | Old version |
Printer Output | Monochrome |
Maximum Print Speed (Color) | 0.01 ppm |
Max Printspeed Monochrome | 21 ppm |
Item Weight | 19.3 Pounds |
About this item
- Lowest cost per page on laser printing in-class: This reloadable laser printer offers black-and-white printing at 21 ppm, scan, copy, wireless capabilities, a 150-sheet paper tray, and a mess-free toner refill experience
- Less than 1 cent per page: This wireless laser printer comes with up to 5,000 pages of toner in the box—up to 7x more pages than traditional, in-class laser printers
- Reload with more toner, for a lot less: With the Toner Reload Kit (sold separately), get up to 2,500 pages worth of Original HP Toner -- up to 2.5x more pages than-class HP Toner cartridges
- The best-in-class mobile print app, HP Smart: Simplify printer set up and sharing with all your devices so you can instantly print, scan and copy with whatever device you have on hand
- Print with or without a network: The Neverstop All-in-One Laser Printer keeps your office connected with built-in wireless capabilities, and lets you print from your smartphone or tablet without a network using Wi-Fi Direct
- Eco-label certified: The environmental-friendly Neverstop Laser Printer is ENERGY STAR 3.0 certified with an 16% smaller environmental footprint than other printers in its class
- One-year limited hardware warranty: Get help with 24-hour, 7 days a week free Web support
- See specification sheet for terms and conditions
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Important information
On-mode power consumption
1202 watts
Compare with similar items
This Item HP Neverstop Laser MFP 1202w Wireless Monochrome All-in-One Printer with cartridge-free toner tank, comes with up to 5,000 pages of toner in the box (5HG92A) | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $545.05$545.05 | -46% $123.61$123.61 New Price: $229.00 | $229.00$229.00 | $377.77$377.77 | $159.99$159.99 | -5% $189.99$189.99 List: $199.99 |
Delivery | Get it Apr 3 - 18 | Get it Apr 1 - 2 | Get it as soon as Monday, Apr 1 | — | Get it as soon as Monday, Apr 1 | Get it as soon as Monday, Apr 1 |
Customer Ratings | ||||||
Print Quality | 3.8 | 3.6 | 4.0 | 4.1 | 4.2 | 4.5 |
Value for money | 3.1 | — | 3.6 | 4.0 | 4.0 | 4.0 |
Sleep mode | — | 3.6 | 3.9 | 4.6 | 3.8 | 4.4 |
Tech Support | 2.8 | — | 3.3 | — | 3.1 | 3.7 |
Sold By | Everyday Super Deals (S/N Recorded) | SpaceBound | Amazon.com | GA, SC, NC, AL, Free FedEx Overnight | Amazon.com | Amazon.com |
printer output | Monochrome | Monochrome | Monochrome | Monochrome | Monochrome | Monochrome |
printer technology | Laser | Laser | Laser | Laser | Laser | Laser |
paper size | 4 x 6 to 8.5 x 14 | 4 x 6 to 8.5 x 14 | 4 x 6 to 8.5 x 14 | Standard / Optional Cassette: 4.1 x 5.8 to 8.5 x 14 Inches / Multipurpose Tray: 3 x 5 Inches to 8.5 x 14 Inches | Up to 8.5 x 14 | Letter, Legal, Executive, A4, A5, B5 |
print media type | paper plain | — | paper plain, envelopes, labels, card stock | paper plain | paper plain, envelopes | paper plain |
max input sheets | 150 | — | 150 | 250 | 250 | 250 |
connectivity tech | Wi-Fi | Bluetooth, Ethernet, USB, Wi-Fi | Wi-Fi | USB, Wi-Fi 802.11b/g/n, 10/100/1000 Base-T Ethernet (Network) | USB, Wi-Fi, Ethernet | Wi-Fi, wired |
compatible devices | Smartphones | Laptops | PC, Laptops | Smartphones | Laptops, PC, Smartphones, Tablets, iPhone | Smartphones, PC, Laptops |
From the manufacturer
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HP Smart app
Download the HP Smart app
Get started by downloading our highly rated app.
-
HP Smart app
Create a customizable shortcut
Send an email, enable autosave to the cloud and start using your shortcut.
-
HP Smart app
Use a shortcut
Simply scan a receipt, autosave and your expenses are done.
At a glance
Main features
Network wirelessly and print from mobile with this multifunction printer.
Additional features
Simplify jobs with the LCD display and flatbed scanner, and connect via Wi-Fi Direct.
Looking for specific info?
Product information
Product Dimensions | 11.55 x 14.98 x 11.3 inches |
---|---|
Item Weight | 19.25 pounds |
ASIN | B0844PNL78 |
Item model number | Print, Scan, Copy |
Customer Reviews |
3.9 out of 5 stars |
Best Sellers Rank | #20,816 in Office Products (See Top 100 in Office Products) #450 in Printer Toner Cartridges #5,477 in Climate Pledge Friendly: Electronics |
Date First Available | March 22, 2020 |
Manufacturer | HP |
Item Weight | 19.3 Pounds |
Max Input Sheet Capacity | 150 |
Sheet Size | 4 x 6 to 8.5 x 14 |
Wattage | 1202 watts |
Warranty & Support
Feedback
What's in the box
Videos
Videos for this product
4:12
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2 years' experience: HP Neverstop all-in-one printer review
DIY Jun
Videos for this product
1:45
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HP LaserJet-Tank MFP 2604sdw Wireless Black Review
Gerardharris
Videos for this product
6:08
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An in-depth review of the Pros and Cons of this printer!
BestReviews
Product Description
Don't worry about toner—with the revolutionary HP Neverstop All-in-One Laser Printer 1202w get up to 5,000 pages of toner – up to 7x more pages than in-class lasers before your first toner reload. Handle business tasks with black-and-white laser print, scan, and copy functions, print speeds up to 21 ppm, mobile printing, and the HP Smart app—the first mobile print app to simplify scanning and reduce time. Count on consistently superb prints with fewer interruptions thanks to the 15-second, mess-free reloadable toner tank. Stay connected from virtually anywhere with this monochrome laser printer's wireless networking and Wi-Fi Direct capabilities. Plus, this all-in-one wireless printer has up to an 16% smaller environmental footprint, so you can get business done with the environment in mind.
Sustainability features
This product has sustainability features recognized by trusted certifications.
Conserves energy compared to similar products.
EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.
Certification Level
SILVERCustomer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the print quality of the printer. They say it prints well and the document feeder works great. They also say it works great with AirPrint on Mac and iPad. However, some customers have reported issues with the performance and ease of use of the product. They mention that the printer stopped working after 10 months, the basic setup function does not work, and the HP Smart app does not function. They dislike connectivity. Customers also have mixed opinions on wireless connectivity, speed, quality, and ease installation.
AI-generated from the text of customer reviews
Customers like the print quality of the printer. They say it works like a charm, prints, scans, and copies with good quality. Some customers also mention that the document feeder worked great. Overall, most are satisfied with the print performance of the product.
"I bought 2 for my office. They print fast and clear. Took hrs to get up and running the first time. Kept getting an error and then lock out...." Read more
"Great print; easy to use;fast. Only one thing is missing: making double-sided copies...." Read more
"...The printer works like a charm, prints, scans and copies with good quality, and promises to cost very little to operate...." Read more
"...over with different support agents, it was determined that the printer was defective. HP replaced the printer, albeit with the same model...." Read more
Customers are mixed about the quality of the printer. Some mention that the product itself is decent, easy to set up, and produces high quality printing. However, some customers report issues with quality control and the printer never manages to print a single page.
"Easy setup, high quality printing, handy scanning. Two caveats: 1. If purchased from Amazon... check your warranty start date...." Read more
"...Took hrs to get up and running the first time. Kept getting an error and then lock out. Couldn’t complete setup...." Read more
"...The printer works like a charm, prints, scans and copies with good quality, and promises to cost very little to operate...." Read more
"...This is HP has a major issue with quality control on this particular model, and unfortunately, the way they've chosen to respond wastes the customer..." Read more
Customers are mixed about the ease of installation of the printer. Some mention that the setup was a breeze, and the print quality was top-notch. However, others say that it was hard to install, required tech support, and was difficult the first time even by instructions.
"Easy setup, high quality printing, handy scanning. Two caveats: 1. If purchased from Amazon... check your warranty start date...." Read more
"...printer like a kid on Christmas morning, I found that it wouldn't complete the HP setup and had problems connecting to Wifi...." Read more
"...The second printer install was easy. Did the update first thing and was installed in 5 minutes, up and running." Read more
"...A snap, until I tried wireless printers. Failure after failure to easily install if you could get it to install at all...." Read more
Customers are mixed about the speed of the printer. Some mention it's much faster, with a fast first-page output of 8 seconds. They say it works quickly and the resolution is amazing. However, others say that it'd be better suited for a home office. They mention the operating software utility is slow and full of bugs.
"Great print; easy to use;fast. Only one thing is missing: making double-sided copies...." Read more
"I bought 2 for my office. They print fast and clear. Took hrs to get up and running the first time. Kept getting an error and then lock out...." Read more
"...Despite being wifi, print jobs start virtually immediately.As far as I know, we have only lost wifi connectivity once...." Read more
"...The app is slow and laggy, and it completely freezes multiple times let alone causes the printer some kind of error making the printer buttons blink..." Read more
Customers are mixed about the wireless connectivity of the printer. Some mention that it's wireless friendly, fast, efficient, and a game-changer. However, others say that the machine never wirelessly connected, stopped recognizing wireless networks, and did not connect to 5G WiFi.
"...The printer wouldn't print without a wired connection...." Read more
"...Then I could see the printer in Device Manager, but not in the network map...." Read more
"...What a joy - I can now print wirelessly from multiple computers, phones and I pad...." Read more
"...from my cell to the printer, they insisted that the printer does no have WiFi capabilities. During the 3 hours kept giving the 79 code." Read more
Customers are dissatisfied with the performance of the printer. They mention that it stopped working after a few months, and some customers have reported issues with the website not working.
"stopped working after 10 months. No power and no support from HP! When it worked it was great...." Read more
"I liked this printer. For two years. Until it BRICKED. Now it won’t turn on or do anything...." Read more
"...now - out of completely nowhere, the power will not turn on.Lately a new plunger design has made it almost impossible to refill...." Read more
"...The printer would not power on. I’ve tried every recommended fix and troubleshooting option available and the printer is still dead in the water...." Read more
Customers have connectivity issues with the printer. They mention that it won't connect to any network, the connection would drop once in a while, and it's difficult to recognize the printer and connect to it. Some customers also mention that the product wouldn't remain connected to multiple computers and the scanner stopped connecting wirelessly.
"...I found that it wouldn't complete the HP setup and had problems connecting to Wifi. The printer wouldn't print without a wired connection...." Read more
"...I could see the printer in my network map but HP could not connect to the printer to finish the install...." Read more
"...Removed the HP Smart app and reinstalled. Now can't get it to connect at all. Recommend you avoid this one if you are using with a Mac." Read more
"...Connecting was less than stellar (need to download their app/driver thingies), but works fine. Toner is cheeeeeap." Read more
Customers have negative things to say about the ease of use of the printer. They mention that the HP Smart app does not work, the basic setup function does not, and the software is not reliable. Some customers also report issues with the call registry and wireless connectivity.
"...screen but not regular copies directly from printer -- or does not work from the HP app called "Smart Printer" either...." Read more
"...it is said on the paper, but I can't help but mention that it comes with the worst app you can possibly imagine...." Read more
"...I did nothing wrong (HP agreed), but the HP Smart app did not work (and still doesn't)...." Read more
"...Excellent in every way but for one flaw: the process for software update is very poor...." Read more
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Top reviews from the United States
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1. If purchased from Amazon... check your warranty start date. HP thinks it is the date unit was shipped into Amazon's inventory, not your purchase date. Send HP a copy of your Amazon order info and they will correct the date.
2. When you add printer into the "HP Smart" app, it assumes by default the printer is "instant ink" eligible and it will remind you to finish setup. Since this printer is not, the "finish" process will fail. Just ignore that and enjoy the printer.
Originally purchased printer - Connectivity Issues
After I eagerly unboxed the new printer like a kid on Christmas morning, I found that it wouldn't complete the HP setup and had problems connecting to Wifi. The printer wouldn't print without a wired connection. Any attempt to print would result in all the lights flashing and an "Error 79" being displayed on the screen. After countless efforts to troubleshoot the issue and repeating efforts over and over with different support agents, it was determined that the printer was defective. HP replaced the printer, albeit with the same model.
Replacement Printer - Connectivity Issues + "Jamming"
The new printer HP sent does the exact same thing as the first. Well, almost. It still won't finish the HP Smart setup to be "officially" set up on my network, but it will connect and I can print from it, every once in a while. 75% of print jobs result in an "Error 5" or "Error 6" midway through, and I have to open the back door to remove the supposedly jammed paper. There is no jam, and the paper is fine, but it just stops. Different papers don't change anything. When I start the job over, one page prints and then all the lights start flashing and it reads a code 79 again. There is no fix but to unplug and try all over again.
This is HP has a major issue with quality control on this particular model, and unfortunately, the way they've chosen to respond wastes the customer's time and provides a terrible customer experience (given that they are willing to have clients work with agents for multiple calls and hours of total support time). HP's response makes me, as a client, feel that my time means literally nothing to them. I've lost hours of productivity in my own business, despite my best attempts to multitask while working with support agents. After many different chat sessions and phone calls, HP is finally sending me a different model. I truly hope that their latest replacement will work, whatever model it may be. Best of luck to anyone who purchases this item. Who knows? Maybe you'll get luckier than I did!
Reviewed in the United States on February 6, 2024
Originally purchased printer - Connectivity Issues
After I eagerly unboxed the new printer like a kid on Christmas morning, I found that it wouldn't complete the HP setup and had problems connecting to Wifi. The printer wouldn't print without a wired connection. Any attempt to print would result in all the lights flashing and an "Error 79" being displayed on the screen. After countless efforts to troubleshoot the issue and repeating efforts over and over with different support agents, it was determined that the printer was defective. HP replaced the printer, albeit with the same model.
Replacement Printer - Connectivity Issues + "Jamming"
The new printer HP sent does the exact same thing as the first. Well, almost. It still won't finish the HP Smart setup to be "officially" set up on my network, but it will connect and I can print from it, every once in a while. 75% of print jobs result in an "Error 5" or "Error 6" midway through, and I have to open the back door to remove the supposedly jammed paper. There is no jam, and the paper is fine, but it just stops. Different papers don't change anything. When I start the job over, one page prints and then all the lights start flashing and it reads a code 79 again. There is no fix but to unplug and try all over again.
This is HP has a major issue with quality control on this particular model, and unfortunately, the way they've chosen to respond wastes the customer's time and provides a terrible customer experience (given that they are willing to have clients work with agents for multiple calls and hours of total support time). HP's response makes me, as a client, feel that my time means literally nothing to them. I've lost hours of productivity in my own business, despite my best attempts to multitask while working with support agents. After many different chat sessions and phone calls, HP is finally sending me a different model. I truly hope that their latest replacement will work, whatever model it may be. Best of luck to anyone who purchases this item. Who knows? Maybe you'll get luckier than I did!
Reviewed in the United States on March 1, 2024
First, it comes with a load of toner which is great. It set up fairly quickly (wife did it, first on her computer) and we can now both print, no problem. Despite being wifi, print jobs start virtually immediately.
As far as I know, we have only lost wifi connectivity once. Otherwise, it has been fully operational and ready to print anytime we are.
Top reviews from other countries
Reviewed in Canada on November 22, 2023