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HP Neverstop Laser MFP 1202w Wireless Monochrome All-in-One Printer with cartridge-free toner tank, comes with up to 5,000 pages of toner in the box (5HG92A)

3.9 3.9 out of 5 stars 1,563 ratings

Sustainability features

This product has sustainability features recognized by trusted certifications.

Energy efficiency

Conserves energy compared to similar products.

As certified by
EPEAT EPEAT

EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.

Learn more about this certification

Certification Level

SILVER
Part of
Climate Pledge Friendly

To see product details, add this item to your cart. You can always remove it later.
Old version

Purchase options and add-ons


About this item

  • Lowest cost per page on laser printing in-class: This reloadable laser printer offers black-and-white printing at 21 ppm, scan, copy, wireless capabilities, a 150-sheet paper tray, and a mess-free toner refill experience
  • Less than 1 cent per page: This wireless laser printer comes with up to 5,000 pages of toner in the box—up to 7x more pages than traditional, in-class laser printers
  • Reload with more toner, for a lot less: With the Toner Reload Kit (sold separately), get up to 2,500 pages worth of Original HP Toner -- up to 2.5x more pages than-class HP Toner cartridges
  • The best-in-class mobile print app, HP Smart: Simplify printer set up and sharing with all your devices so you can instantly print, scan and copy with whatever device you have on hand
  • Print with or without a network: The Neverstop All-in-One Laser Printer keeps your office connected with built-in wireless capabilities, and lets you print from your smartphone or tablet without a network using Wi-Fi Direct
  • Eco-label certified: The environmental-friendly Neverstop Laser Printer is ENERGY STAR 3.0 certified with an 16% smaller environmental footprint than other printers in its class
  • One-year limited hardware warranty: Get help with 24-hour, 7 days a week free Web support
  • See specification sheet for terms and conditions
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Important information

On-mode power consumption

1202 watts

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Price$545.05-46% $123.61
New Price:$229.00
$229.00$377.77$159.99-5% $189.99
List:$199.99
Delivery
Get it Apr 3 - 18
Get it Apr 1 - 2
Get it as soon as Monday, Apr 1
Get it as soon as Monday, Apr 1
Get it as soon as Monday, Apr 1
Customer Ratings
Print Quality
3.8
3.6
4.0
4.1
4.2
4.5
Value for money
3.1
3.6
4.0
4.0
4.0
Sleep mode
3.6
3.9
4.6
3.8
4.4
Tech Support
2.8
3.3
3.1
3.7
Sold By
Everyday Super Deals (S/N Recorded)
SpaceBound
Amazon.com
GA, SC, NC, AL, Free FedEx Overnight
Amazon.com
Amazon.com
printer output
Monochrome
Monochrome
Monochrome
Monochrome
Monochrome
Monochrome
printer technology
Laser
Laser
Laser
Laser
Laser
Laser
paper size
4 x 6 to 8.5 x 14
4 x 6 to 8.5 x 14
4 x 6 to 8.5 x 14
Standard / Optional Cassette: 4.1 x 5.8 to 8.5 x 14 Inches / Multipurpose Tray: 3 x 5 Inches to 8.5 x 14 Inches
Up to 8.5 x 14
Letter, Legal, Executive, A4, A5, B5
print media type
paper plain
paper plain, envelopes, labels, card stock
paper plain
paper plain, envelopes
paper plain
max input sheets
150
150
250
250
250
connectivity tech
Wi-Fi
Bluetooth, Ethernet, USB, Wi-Fi
Wi-Fi
USB, Wi-Fi 802.11b/g/n, 10/100/1000 Base-T Ethernet (Network)
USB, Wi-Fi, Ethernet
Wi-Fi, wired
compatible devices
Smartphones
Laptops
PC, Laptops
Smartphones
Laptops, PC, Smartphones, Tablets, iPhone
Smartphones, PC, Laptops

From the manufacturer

toner tank print savings neverstop laser multifunction printer
neverstop 5000 pages included toner 7x more in-box
hp neverstop toner reload kit original hp supplies easy refill and print
TCO chart
NS-1202w desktop hotspot

At a glance

copy scan wireless 5000 pages monochrome black and white mobile printing

Main features

Network wirelessly and print from mobile with this multifunction printer.

lcd display flatbed scanner wifi blue angel usb 2.0 energy star

Additional features

Simplify jobs with the LCD display and flatbed scanner, and connect via Wi-Fi Direct.

Looking for specific info?

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here

Feedback

HP

HP Neverstop Laser MFP 1202w Wireless Monochrome All-in-One Printer with cartridge-free toner tank, comes with up to 5,000 pages of toner in the box (5HG92A)


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What's in the box

  • HP Neverstop laser1200w Printer; Preinstalled HP Black Original Imaging Drum (~5000 pages yield); Reference guide; Setup guide; Regulatory flyer; Support flyer; Warranty guide; Power cord; USB cable
  • Product guides and documents

    Product Description

    Don't worry about toner—with the revolutionary HP Neverstop All-in-One Laser Printer 1202w get up to 5,000 pages of toner – up to 7x more pages than in-class lasers before your first toner reload. Handle business tasks with black-and-white laser print, scan, and copy functions, print speeds up to 21 ppm, mobile printing, and the HP Smart app—the first mobile print app to simplify scanning and reduce time. Count on consistently superb prints with fewer interruptions thanks to the 15-second, mess-free reloadable toner tank. Stay connected from virtually anywhere with this monochrome laser printer's wireless networking and Wi-Fi Direct capabilities. Plus, this all-in-one wireless printer has up to an 16% smaller environmental footprint, so you can get business done with the environment in mind.

    Sustainability features

    Sustainability features

    This product has sustainability features recognized by trusted certifications.

    Energy efficiency

    Conserves energy compared to similar products.

    As certified by
    EPEAT EPEAT

    EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.

    Learn more about this certification

    Certification Level

    SILVER
    Part of
    Sustainability features
    Climate Pledge Friendly

    Customer reviews

    3.9 out of 5 stars
    3.9 out of 5
    1,563 global ratings

    Customers say

    Customers like the print quality of the printer. They say it prints well and the document feeder works great. They also say it works great with AirPrint on Mac and iPad. However, some customers have reported issues with the performance and ease of use of the product. They mention that the printer stopped working after 10 months, the basic setup function does not work, and the HP Smart app does not function. They dislike connectivity. Customers also have mixed opinions on wireless connectivity, speed, quality, and ease installation.

    AI-generated from the text of customer reviews

    117 customers mention84 positive33 negative

    Customers like the print quality of the printer. They say it works like a charm, prints, scans, and copies with good quality. Some customers also mention that the document feeder worked great. Overall, most are satisfied with the print performance of the product.

    "I bought 2 for my office. They print fast and clear. Took hrs to get up and running the first time. Kept getting an error and then lock out...." Read more

    "Great print; easy to use;fast. Only one thing is missing: making double-sided copies...." Read more

    "...The printer works like a charm, prints, scans and copies with good quality, and promises to cost very little to operate...." Read more

    "...over with different support agents, it was determined that the printer was defective. HP replaced the printer, albeit with the same model...." Read more

    154 customers mention80 positive74 negative

    Customers are mixed about the quality of the printer. Some mention that the product itself is decent, easy to set up, and produces high quality printing. However, some customers report issues with quality control and the printer never manages to print a single page.

    "Easy setup, high quality printing, handy scanning. Two caveats: 1. If purchased from Amazon... check your warranty start date...." Read more

    "...Took hrs to get up and running the first time. Kept getting an error and then lock out. Couldn’t complete setup...." Read more

    "...The printer works like a charm, prints, scans and copies with good quality, and promises to cost very little to operate...." Read more

    "...This is HP has a major issue with quality control on this particular model, and unfortunately, the way they've chosen to respond wastes the customer..." Read more

    91 customers mention47 positive44 negative

    Customers are mixed about the ease of installation of the printer. Some mention that the setup was a breeze, and the print quality was top-notch. However, others say that it was hard to install, required tech support, and was difficult the first time even by instructions.

    "Easy setup, high quality printing, handy scanning. Two caveats: 1. If purchased from Amazon... check your warranty start date...." Read more

    "...printer like a kid on Christmas morning, I found that it wouldn't complete the HP setup and had problems connecting to Wifi...." Read more

    "...The second printer install was easy. Did the update first thing and was installed in 5 minutes, up and running." Read more

    "...A snap, until I tried wireless printers. Failure after failure to easily install if you could get it to install at all...." Read more

    34 customers mention19 positive15 negative

    Customers are mixed about the speed of the printer. Some mention it's much faster, with a fast first-page output of 8 seconds. They say it works quickly and the resolution is amazing. However, others say that it'd be better suited for a home office. They mention the operating software utility is slow and full of bugs.

    "Great print; easy to use;fast. Only one thing is missing: making double-sided copies...." Read more

    "I bought 2 for my office. They print fast and clear. Took hrs to get up and running the first time. Kept getting an error and then lock out...." Read more

    "...Despite being wifi, print jobs start virtually immediately.As far as I know, we have only lost wifi connectivity once...." Read more

    "...The app is slow and laggy, and it completely freezes multiple times let alone causes the printer some kind of error making the printer buttons blink..." Read more

    30 customers mention9 positive21 negative

    Customers are mixed about the wireless connectivity of the printer. Some mention that it's wireless friendly, fast, efficient, and a game-changer. However, others say that the machine never wirelessly connected, stopped recognizing wireless networks, and did not connect to 5G WiFi.

    "...The printer wouldn't print without a wired connection...." Read more

    "...Then I could see the printer in Device Manager, but not in the network map...." Read more

    "...What a joy - I can now print wirelessly from multiple computers, phones and I pad...." Read more

    "...from my cell to the printer, they insisted that the printer does no have WiFi capabilities. During the 3 hours kept giving the 79 code." Read more

    47 customers mention0 positive47 negative

    Customers are dissatisfied with the performance of the printer. They mention that it stopped working after a few months, and some customers have reported issues with the website not working.

    "stopped working after 10 months. No power and no support from HP! When it worked it was great...." Read more

    "I liked this printer. For two years. Until it BRICKED. Now it won’t turn on or do anything...." Read more

    "...now - out of completely nowhere, the power will not turn on.Lately a new plunger design has made it almost impossible to refill...." Read more

    "...The printer would not power on. I’ve tried every recommended fix and troubleshooting option available and the printer is still dead in the water...." Read more

    30 customers mention0 positive30 negative

    Customers have connectivity issues with the printer. They mention that it won't connect to any network, the connection would drop once in a while, and it's difficult to recognize the printer and connect to it. Some customers also mention that the product wouldn't remain connected to multiple computers and the scanner stopped connecting wirelessly.

    "...I found that it wouldn't complete the HP setup and had problems connecting to Wifi. The printer wouldn't print without a wired connection...." Read more

    "...I could see the printer in my network map but HP could not connect to the printer to finish the install...." Read more

    "...Removed the HP Smart app and reinstalled. Now can't get it to connect at all. Recommend you avoid this one if you are using with a Mac." Read more

    "...Connecting was less than stellar (need to download their app/driver thingies), but works fine. Toner is cheeeeeap." Read more

    23 customers mention3 positive20 negative

    Customers have negative things to say about the ease of use of the printer. They mention that the HP Smart app does not work, the basic setup function does not, and the software is not reliable. Some customers also report issues with the call registry and wireless connectivity.

    "...screen but not regular copies directly from printer -- or does not work from the HP app called "Smart Printer" either...." Read more

    "...it is said on the paper, but I can't help but mention that it comes with the worst app you can possibly imagine...." Read more

    "...I did nothing wrong (HP agreed), but the HP Smart app did not work (and still doesn't)...." Read more

    "...Excellent in every way but for one flaw: the process for software update is very poor...." Read more

    HP laser jet tank MFP 🖨
    5 Stars
    HP laser jet tank MFP 🖨
    Weight is just right. Prints well and is easy to use with Android phone and MacBook Air. App is easy. Very happy 😊 with this product. I bought this because of a hp laser printer I have that is still working after 24 years.
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    Top reviews from the United States

    Reviewed in the United States on March 1, 2024
    Model name: New versionVerified Purchase
    Reviewed in the United States on October 10, 2023
    Model name: New versionVerified Purchase
    9 people found this helpful
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    Reviewed in the United States on February 6, 2024
    Model name: New versionVerified Purchase
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    1.0 out of 5 stars Defective Model
    Reviewed in the United States on February 6, 2024
    This is the worst experience with a printer I've ever had. Never in my life have I wanted to go full "Office Space" on a printer, but this one does it! I've spent over 4 hours meeting the geographically dispersed members of HP tech support (over the course of a couple months), and keep being promised that the issue will be fixed "in the near future". "What is the issue?", you ask? Here we go:

    Originally purchased printer - Connectivity Issues
    After I eagerly unboxed the new printer like a kid on Christmas morning, I found that it wouldn't complete the HP setup and had problems connecting to Wifi. The printer wouldn't print without a wired connection. Any attempt to print would result in all the lights flashing and an "Error 79" being displayed on the screen. After countless efforts to troubleshoot the issue and repeating efforts over and over with different support agents, it was determined that the printer was defective. HP replaced the printer, albeit with the same model.

    Replacement Printer - Connectivity Issues + "Jamming"
    The new printer HP sent does the exact same thing as the first. Well, almost. It still won't finish the HP Smart setup to be "officially" set up on my network, but it will connect and I can print from it, every once in a while. 75% of print jobs result in an "Error 5" or "Error 6" midway through, and I have to open the back door to remove the supposedly jammed paper. There is no jam, and the paper is fine, but it just stops. Different papers don't change anything. When I start the job over, one page prints and then all the lights start flashing and it reads a code 79 again. There is no fix but to unplug and try all over again.

    This is HP has a major issue with quality control on this particular model, and unfortunately, the way they've chosen to respond wastes the customer's time and provides a terrible customer experience (given that they are willing to have clients work with agents for multiple calls and hours of total support time). HP's response makes me, as a client, feel that my time means literally nothing to them. I've lost hours of productivity in my own business, despite my best attempts to multitask while working with support agents. After many different chat sessions and phone calls, HP is finally sending me a different model. I truly hope that their latest replacement will work, whatever model it may be. Best of luck to anyone who purchases this item. Who knows? Maybe you'll get luckier than I did!
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    5 people found this helpful
    Report
    Reviewed in the United States on October 6, 2023
    Model name: New versionVerified Purchase
    One person found this helpful
    Report
    Reviewed in the United States on October 12, 2023
    Model name: New versionVerified Purchase
    4 people found this helpful
    Report
    Reviewed in the United States on March 1, 2024
    Model name: New versionVerified Purchase
    Customer image
    5.0 out of 5 stars HP laser jet tank MFP 🖨
    Reviewed in the United States on March 1, 2024
    Weight is just right. Prints well and is easy to use with Android phone and MacBook Air. App is easy. Very happy 😊 with this product. I bought this because of a hp laser printer I have that is still working after 24 years.
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    Reviewed in the United States on December 25, 2023
    Model name: New versionVerified Purchase
    3 people found this helpful
    Report

    Top reviews from other countries

    Hellen
    5.0 out of 5 stars Súper good
    Reviewed in Canada on November 22, 2023
    Model name: New versionVerified Purchase
    Customer image
    Hellen
    5.0 out of 5 stars Súper good
    Reviewed in Canada on November 22, 2023
    Great, easy to install and use, great print quality!
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    Aneta Mazurek
    3.0 out of 5 stars fake tech support
    Reviewed in Canada on September 14, 2023
    Model name: New versionVerified Purchase
    S. Bitton
    4.0 out of 5 stars Good product but difficult wireless setup
    Reviewed in Canada on November 1, 2021
    Model name: Old versionVerified Purchase
    One person found this helpful
    Report
    Farshad
    4.0 out of 5 stars Overall good
    Reviewed in Canada on October 14, 2021
    Model name: Old versionVerified Purchase
    One person found this helpful
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    Amazon Customer
    1.0 out of 5 stars Highly Overrated
    Reviewed in Canada on January 8, 2022
    Model name: Old versionVerified Purchase