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Neato D8 Intelligent Robot Vacuum Cleaner–LaserSmart Nav, Smart Mapping, No-Go Zones, WiFi Connected, 100-min runtime, Powerful Suction, Turbo Clean, Edges, Corners & Pet Hair, XXL Dustbin, Alexa
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Brand | Neato Robotics |
Model Name | Neato D8 Intelligent Robot Vacuum |
Special Feature | Eco, Turbo Modes |
Color | Brushed Indigo |
Product Dimensions | 13.22"L x 12.71"W x 3.99"H |
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About this item
- The Neato D8 has 100 minutes of runtime and can cover up to 750 square feet on a single charge, but if your robot needs more time, it it can also auto-recharge and resume to finish the job. Neato works smarter so your floors get cleaned faster..Runtime : 100 minutes
- Neato's D-shape design reaches dirt where round robots can't—in corners and along walls with its LaserSmart LIDAR technology, the same technology used in self-driving vehicles, to map and navigate your home with precision, leaving your carpets with those satisfying straight vacuum lines.
- Clean with a Spiral Combo Brush that’s up to 70% bigger than those round robots. It’s effective on any surface—hardwood, carpet or tile—so it’s great for any home. Neato’s large dirt bin at 0.7 liters means less frequent emptying
- Control your robot remotely through the MyNeato app. Schedule cleaning with Routines and create virtual No-Go Zones to define areas you want your robot to avoid.
- For those extra tough areas, just shift into Turbo mode for a deep, thorough clean with extra pickup. It increases suction and speeds up the Spiral Combo Brush, getting into every last crack and crevice—Neato D8 offers 20% greater dirt pickup than D3 & D5 (tested in internal labs).
- The high-performance filter is designed to trap the stuff that makes us sneeze and itch, capturing up to 99% of allergens.
- Product software features may be added and/or subject to change in the course of continuous product improvement. Certain features shown may not be available at time of purchase and will be delivered directly to your app and/or robot when available.
Customer ratings by feature
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From the manufacturer
Neato D8 Intelligent Robot Vacuum:
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Smarter navigationNeato LaserSmart technology with LIDAR completely maps, navigates, and vacuums your home, even in the dark. Neato D8 respects your privacy with no cameras or mics on board. It doesn't record you or your family. |
Cover more surface area in less timeNeato D8 vacuums up to 750 square feet (100 min.) on a single charge, and has Quick Boost recharge to intelligently charge up just enough to finish bigger jobs. |
Personalize your cleaning routine to fit your lifestyleCreate cleaning Zones and No-Go Zones easily with the MyNeato app. Customize your floorplan with Zones that define areas to clean more frequently—or No-Go Zones to identify areas to avoid (like a child's play area or pet food bowls). |
Control with your voiceKeeping your home clean just got easier and smarter with MyNeato voice controls using Amazon Alexa or Google Assistant voice technology for added convenience for Neato’s Intelligent Robot Vacuums. |
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Why D-Shape robot vacuums are betterWith a D-shape design and main vacuum brush that is up to 70% wider than brushes found on round robots. Neato intelligent robot vacuum cleans closer to walls and deeper into corners for a more thorough clean. The Neato XL dirt bin conveniently holds multiple days of Dirt, Dust and Dander. |
A deep cleanThe Neato D8 features 20% greater dirt pick up than prior models. This means a more effective clean and maximum pickup. Turbo Mode: deep clean, ideal for most carpeted areas. Eco Mode: longest runtime, ideal for hard floors. *Tested in internal labs to the Neato D5 dirt pickup. |
Spiral Combo Multi-Surface BrushExcels at Dust, Dirt and Dander pickup on all floor types, including hardwood, carpet and tile— so it’s great for any home. Extra wide brush, up to 70% wider than round robot vacuums. |
Trap allergensThe large Neato High-Performance filter captures up to 99% of allergens and fine dust particles. The pleated design allows for greater filtering surface area without sacrificing vacuum suction. |
Neato D10 | Neato D9 | Neato D8 | |
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Customer Reviews |
2.8 out of 5 stars
383
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2.9 out of 5 stars
400
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3.2 out of 5 stars
891
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Price | — | $432.67$432.67 | $224.34$224.34 |
LaserSmart Mapping and Navigation | ✓ | ✓ | ✓ |
Coverage | Up to 300 minutes, covers up to 2700 sq. ft. on single charge. | Up to 200 minutes, covers up to 1600 sq. ft. on single charge. | Up to 100 minutes, covers up to 750 sq. ft. on single charge. |
Zone Cleaning and No-Go Zones | ✓ | ✓ | ✓ |
Multi-Zone Cleaning | ✓ | ✓ | |
Vacuum Power | Maximum-Performance; up to 60% greater dirt pickup than the Neato D5. | Ultra-Performance; up to 40% greater dirt pickup than the Neato D5. | High-Performance; up to 20% greater dirt pickup than the Neato D5. |
Main Brush | Helix Brush is up to 70% wider than brushes found on round robots, and 50% quieter on hard surfaces than Spiral Combo Brush. | Helix Brush is up to 70% wider than brushes found on round robots, and 50% quieter on hard surfaces than Spiral Combo Brush. | Spiral Combo Multi-Surface Brush is up to 70% wider than brushes found on round robots. |
Auto Cleaning Mode | ✓ | ||
Filter | True HEPA filter traps up to 99.97% of allergens as small as 0.3 microns, with mesh material that is easy to clean. | Ultra-Performance filter traps up to 99.5% of allergens, with mesh material that is easy to clean. | High-Performance filter traps up to 99.5% of allergens. |
Alexa & Google management, scheduling, and routines | Alexa & Google management, scheduling, and routines. | Alexa & Google management, scheduling, and routines. | Alexa & Google management, scheduling, and routines. |
Works with | Android, iOS | Android, iOS | Android, iOS |
Product guides and documents
Product Description
You can't use circles to clean a square corner. That's why Neato introduced the D-shape to the industry more than 15 years ago. That D-shape allows for a brush right at the edge of the vacuum, instead of in between wheels like those round robots. This D-shape also fits an extra large dirt bin that holds more during a cleaning session. The result? Corner-to-corner and edge-to-edge cleaning in a short amount of time. The Neato D8 has 30%+ longer runtime than the D4. That's 100 minutes of cleaning on a single charge. If your robot needs more time to finish a long cleaning run, it will auto-recharge and resume from exactly where it left off to finish the job. You don't have to babysit your robot while it's cleaning—with Neato, you can just let it run. The powerful performance you have come to expect from Neato continues with the D8. Combined with a High-Performance filter that traps up to 99% of allergens and dust particles, this is one vacuum you'll want to use every day. Switch from energy-saving Eco Mode for general vacuuming to high-performance Turbo Mode for a more powerful clean. The Neato D8 uses LaserSmart powered by LIDAR, the same technology found in self-driving vehicles, to map and navigate your home with precision, even in the dark like under furniture. Using lasers to understand where it is in your home, Neato methodically cleans from room to room in straight lines for a quicker clean, leaving your carpets with that satisfying just-vacuumed look. Worried about stairs? There's no need to be with Neato. Drop sensors automatically detect stairs to avoid falling down them and continues to learn your floorplan as you use it. Get cleaning in minutes with Neato’s hassle-free, Bluetooth-enabled setup. Using the MyNeato app, create No-Go Zones to define areas your robot should avoid like your pet's eating area and schedule Routines to clean when you want. It's an experience that makes Neato the clear choice for clean.
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Neato D8 Robot Vacuum REVIEW
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Product information
Brand | Neato Robotics |
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Model Name | Neato D8 Intelligent Robot Vacuum |
Special Feature | Eco, Turbo Modes |
Color | Brushed Indigo |
Product Dimensions | 13.22"L x 12.71"W x 3.99"H |
Included Components | Neato D8 Intelligent Robot Vacuum, Slimline Charge Base, Power Cord, Filters, Brush Cleaning Tool, Spiral Combo Brush, Battery |
Battery Life | 100 minutes |
Capacity | 0.7 Liters |
Form Factor | Robotic |
Item Weight | 8 pounds |
Manufacturer | Neato Robotics |
ASIN | B08X19X32H |
Item model number | 945-0444 |
Batteries | 1 Lithium Ion batteries required. (included) |
Customer Reviews |
3.2 out of 5 stars |
Best Sellers Rank | #715,819 in Home & Kitchen (See Top 100 in Home & Kitchen) #662 in Robotic Vacuums |
Assembly required | No |
Warranty Description | 1 year limited. |
Batteries required | Yes |
Warranty & Support
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This Item Neato Robotics Neato D8 Intelligent Robot Vacuum Cleaner–LaserSmart Nav, Smart Mapping, No-Go Zones, WiFi Connected, 100-min runtime, Powerful Suction, Turbo Clean, Edges, Corners & Pet Hair, XXL Dustbin, Alexa | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $224.34$224.34 | -31% $109.99$109.99 List: $159.99 | -44% $239.99$239.99 List: $429.99 | -29% $199.99$199.99 List: $279.99 | -25% $299.99$299.99 List: $399.99 | -44% $139.98$139.98 List: $249.99 |
Delivery | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 |
Customer Ratings | ||||||
Suction power | 3.5 | 4.0 | 4.3 | 4.3 | 4.3 | 4.3 |
For deep cleaning | 3.2 | 3.4 | 3.8 | 3.8 | 4.0 | 3.8 |
For cleaning up hair | 3.9 | 4.3 | — | 4.3 | 4.2 | 4.3 |
Battery life | 2.9 | 4.4 | — | 4.4 | 3.8 | 4.4 |
Remote Control | 2.7 | — | 4.3 | 4.5 | — | 4.5 |
Sold By | Amazon Warehouse | Amazon.com | Roborock Technology Co. Ltd | EufyHome | Verefa US | EufyHome |
surface suggestion | Wood, Carpet, Tile | hard floors | Hard Floor | Hard Floor & Tile & Medium carpet | Hard Floor,Carpet,Tiles | Hard Floor & Tile & Medium carpet |
runtime | 100 minutes | 140 minutes | 240 minutes | 120 minutes | 270 minutes | 100 minutes |
batteries included | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
battery average life | 100 minutes | 3 years | 240 minutes | 120 minutes | 2 years | 100 minutes |
compatible devices | — | — | Amazon Echo, Google Home | Smartphones, Amazon Echo | Smartphones, Google Assistant, Alexa | — |
weight | 8 pounds | 4.5 pounds | 7.5 pounds | 6.9 pounds | — | 5.95 pounds |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers have negative opinions about the quality, stickiness, and connectivity of the robotic vacuum cleaner. They mention that it just wouldn't perform, gets stuck in the dumbest spots, and can't connect to the Neato servers. Customers also disagree on navigation, ease of use, mapping, and cleaning.
AI-generated from the text of customer reviews
Customers are mixed about the cleaning. Some mention that it goes everywhere and does a pretty good job of cleaning, while others say that it doesn't really get anything clean. Some say that the vacuum is smart enough to clean the house efficiently enough, while costing around 30% less than competitors. However, some customers report issues with the vacuum not starting cleaning at the scheduled times and failing to vacuum the entire house.
"I like that it cleans well. It's quiet. The HEPA filter is easy to clean. That's all the good I have to say about it.It wasn't easy to program...." Read more
"...Still, on a hard floor, it will completely miss dirt and other debris, despite driving right over top of it...." Read more
"...The bin is easy to empty, and I can put the Neato D8 into either eco or tubo mode...." Read more
"...-zag pattern that my old Neato XV moved in, but it also failed to vacuum the entire house before it just decided to return to the charging station..." Read more
Customers are mixed about the mapping of the robotic vacuum cleaner. Some mention that they love the intelligent mapping, and appreciate the accurate map. However, others say that the maps are the most frustrating aspect, and the vacuum struggles to map their house.
"...The maps it creates don't make any sense.I started working with support again. So far nothing different than before...." Read more
"...I like how it maps out the perimeter and fills in the space rather than bumping around aimlessly...." Read more
"...It also can get confused in its mapping and tried to map your entire home again if it thinks it went through a door or something which takes it..." Read more
"...Maps: The maps are the most frustrating aspect. At Christmas, the robot could not sweep where the Christmas tree was (obviously)...." Read more
Customers are mixed about the navigation of the robotic vacuum cleaner. Some mention it's impeccable, responsive, and runs smoothly every day. However, others say that it'll get stuck and difficult to manage around things.
"...gets stuck on things like corner mounding and has difficulty managing itself around things more so than my last one...." Read more
"...Then about 6 hours into the day, the stupid thing gets lost and can't find its way back to the base. The solution?..." Read more
"...This would make it much easier to map the home and designate no-clean zones before letting it actually perform its first cleaning.-..." Read more
"...It constantly gets lost, gets stuck, needs help, and skips rooms or parts of rooms. There doesn't seem to be any rhyme or reason to where it goes...." Read more
Customers are mixed about the ease of use of the robotic vacuum cleaner. Some mention that it's intuitive to use, quick, and easy to set up and get running. They appreciate the app is fairly easy to navigate and there's no cumbersome manual to read through. However, others say that it was full of hassle, difficult to program, and frustrating to register. They also mention that the lack of instructions and instructions are hard to get right on a little screen.
"...The product itself is nice looking. The app is fairly easy to navigate...." Read more
"...That's all the good I have to say about it.It wasn't easy to program...." Read more
"...New maps: Creating a map seems fairly simple. However, it is a full-day affair...." Read more
"...Actually was amazed at how easy it was. The APP is ok, but the quick connection to my WiFI was a pleasant surprise...." Read more
Customers are dissatisfied with the quality of the robotic vacuum cleaner. They mention that it just wouldn't perform, it has stopped working, and that it's incapable of managing even the most basic pile on a rug. They also say that the app is terrible and that the side brush already stopped working.
"...Now I am stuck with a unit that does not work. This is the seventh vacuum I have purchased...." Read more
"...It gets lost. When it does, it bumps into the same object repeatedly, or runs in circles...." Read more
"...have one, let alone two, robot vacuums, yet this Neato D8 is fantastic for my needs." Read more
"...I’ve decided to return this vacuum. I thought I could live with the software bugs until they rolled out an update, but I’ve hit my limit...." Read more
Customers dislike the stickiness of the robotic vacuum cleaner. They mention that it constantly gets stuck on the fringe of Persian rugs, the foot of chairs, and under a loveseat. The side brush also gets stuck. Some say that it gets stuck under the fridge, on dog toys, and midway into a rug.
"...It has made it back to the charger about 6. It gets lost. When it does, it bumps into the same object repeatedly, or runs in circles...." Read more
"...This robot gets stuck on things like corner mounding and has difficulty managing itself around things more so than my last one...." Read more
"...It gets stuck on the foot of my chairs constantly and doesn’t do a good job cleaning around the feet, so I have to go behind it with my hand vac...." Read more
"...the robot stays about 1-2 inches from the wall and never gets that brush into the corner where the carpet and the baseboard meet...." Read more
Customers are dissatisfied with the connectivity of the robotic vacuum cleaner. For example, they say it won't connect with the Neato servers, it keeps loosing connection, and it can't be connected to the phone service. Some say the wifi connection is spotty.
"...Now it won't connect at all. I can still run it manually but I'm really annoyed...." Read more
"...Upon doing so I learned that you cannot connect two robots to the app...." Read more
"...It also can't connect to the base to charge when it is done half of the time; I have to help connect so it can charge...." Read more
"...We get a message "Couldn't connect to your router", for android 13 users you are instructed to use a non android 13 phone or laptop to manually..." Read more
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Year UPDATE: after a year of impeccable running it was time to change the battery. BE AWARE that the battery for this unit is no longer available and because you must use Neato branded batteries for performance and warranty the knock offs are not worth it. I have reached out to NeTi directly with no response which is very unusual for their customer service. Now I am stuck with a unit that does not work. This is the seventh vacuum I have purchased. Not for inferior product, but because I give them as gifts and I have them on every floor. It’s nice to have my little Rosie maintaining my areas until I can get to them with a deep vacuum about once a week. I have two puppies that shed.She keeps up with the dust bunnies very well. I cannot imagine my life without Rosie and everyone I have gotten a vacuum for in the family raves as well.
It wasn't easy to program. I didn't have any problems connecting to Wi-Fi, but I had to run it three times before it actually completed cleaning the whole house, created an accurate map, and returned to the charger on its own. I worked with customer support for about a month before I decided they actually weren't going to solve the problem.
It has run about 18 times. It has made it back to the charger about 6. It gets lost. When it does, it bumps into the same object repeatedly, or runs in circles. Fortunately, it usually continues to clean, so it does a fairly good job of cleaning the whole house multiple times even though it's lost. For this reason, the NoGo zones are worthless. If it doesn't know where it is on the map, it doesn't know where not to go.
I had high hopes for this. I am disappointed. A few days ago, it started it's regular run, moved about two feet from the charger, spun around in circles for awhile, and then stopped, saying that it did recognize it's surroundings. I can’t recommend it unless you don't mind babysitting.
UPDATE: I've changed my rating to 1 star. I'm so disgusted with this thing, I want to throw it in the trash. It doesn't clean the whole house multiple times it just cleans the same area that it's already done. There's a seting that says what to do if it gets lost. The default is continue cleaning. I changed it to cancel. Now it tries to return to the charger which it can never find. The maps it creates don't make any sense.
I started working with support again. So far nothing different than before. They just keep telling me the same things that I've tried before or something equally worhless. Today, they told me to remove the battery to reset the device. Surprise! It didn't work.
UPDATE 2: They had me send it to them for repair. When it came back, it worked okay. It didn't get lost. It completed its cleaning run. After about a month, it stopped notifying me that it finished. At the same time it stopped recording the cleaning runs, so I can't tell where it's been. This was important because it didn't always clean all of the areas it was assigned to do. A few days ago, I decided to delete it from the app and start over. Now it won't connect at all. I can still run it manually but I'm really annoyed. I contacted customer service three days ago and got a message saying that no one was available and that they would contact me. Crickets. I've had this worthless piece of junk for six months. It was functional for about one month.
The bin is easy to empty, and I can put the Neato D8 into either eco or tubo mode. The Neato app is okay; it could be better, but it does what it is designed to do. I have not purchased any accessories yet for the D8, however, I will be getting the pet/hair brush because my daughter and I both have long hair, so between the pets and our hair I want to see how well that brush works (the brush with the D8 works great, and since I plan on running the D8 everyday, I'd rather have a brush designed specifically for hair).
I wound up moving my iRobot to the first floor of my split level since it is a smaller area and is tiled, and I have the D8 upstairs for the main house cleaning. Never thought I would have one, let alone two, robot vacuums, yet this Neato D8 is fantastic for my needs.
Top reviews from other countries
I have read a lot of peoples reviews of why the D8 is not to their liking and I disagree. To me, Neato is the forefront of robot vacuum cleaners. None other sounds like a jet engine revving its engine before takeoff when the robot first leaves its dock.
I used the APP and even followed it around the house from a safe distance to watch what it does. Using the APP I am able to block off areas I don't want it to go. Though I agree with Reddit users. The previous generation APP with the ability to draw polygons was a lot better than this newer updated version limited to boxes.
Even the orientation the robot creates our floorplan from is actually based on GPS directions as I realized though my building faces north/south we're on a slight angle so the floorplan map looks lopsided. I wish it didn't do that. But all in all, its a good buy... so much I bought a second one from the flyer the seller tucked into the lid. Bought the 2nd one as a gift. They too love it.
Robot fonctionne correctement avec mon application Android.
Le Robot acheté précédemment a été retourné pour un "no-connect" avec mon téléphone et aucun support
technique de la part de Neato, deuxième et dernier essai de ce Robot Neato D8.