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Samsung Galaxy S21 5G, US Version, 128GB, Phantom Gray - Unlocked (Renewed)
Sustainability features
This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
Purchase options and add-ons
Brand | Samsung |
Model Name | Galaxy S21 |
Wireless Carrier | Unlocked |
Operating System | Android |
Cellular Technology | 5G |
Memory Storage Capacity | 128 GB |
Connectivity Technology | Wireless, Bluetooth |
Color | PHANTOM GRAY |
Screen Size | 6.2 Inches |
Wireless network technology | Wi-Fi |
About this item
- Display: 6.2" AMOLED display with 120Hz refresh rate and 1300 nits brightness for vivid visuals and smooth scrolling.
- Camera: Rear dual camera system with 64MP main and 12MP ultrawide lenses for stunning photos and videos.
- Memory: 128GB internal storage and 8GB RAM for plenty of apps and files.
- Connectivity: 5G capable with support for GSM, CDMA, and Wi-Fi networks.
- Battery: 4000mAh battery provides all-day power for your daily needs.
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PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
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Important information
Visible screen diagonal
7" / 16 cm
Compare with similar items
This Item Samsung Galaxy S21 5G, US Version, 128GB, Phantom Gray - Unlocked (Renewed) | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -45% $224.99$224.99 New Price: $415.00 | $284.00$284.00 | $231.99$231.99 | $434.95$434.95 | $264.99$264.99 | $227.45$227.45 |
Delivery | Get it as soon as Monday, Mar 25 | Get it as soon as Monday, Mar 25 | Get it as soon as Monday, Mar 25 | Get it as soon as Tomorrow, Mar 21 | Get it as soon as Monday, Mar 25 | Get it as soon as Monday, Mar 25 |
Customer Ratings | ||||||
Fingerprint reader | 3.9 | 4.1 | 4.0 | 4.3 | 4.2 | 4.5 |
Face recognition | 3.8 | 4.1 | 3.9 | 4.2 | 4.5 | 4.1 |
Battery life | 3.7 | 4.0 | 3.8 | 4.1 | 4.1 | 3.9 |
Value for money | 3.6 | 3.8 | 3.8 | 4.2 | 4.1 | 3.9 |
Sold By | Chubbiestech | thegadgetdeals | OlympicWireless | Mobile HotSpot | Chubbiestech | Chubbiestech |
display size | 6.2 inches | 6.2 inches | 6.2 inches | 6.8 inches | 6.7 inches | 6.4 inches |
memory capacity | 128 GB | 256 GB | 128 GB | 256 GB | 128 GB | 128 GB |
model name | Galaxy S21 | Galaxy S21 | Galaxy S21 | S21 ULTRA | Galaxy S21 Plus | Galaxy S21 FE 5G |
operating system | Android | Android | Android | Android | Android | Android |
connectivity tech | Bluetooth, Wireless | Bluetooth, Wireless | Wi-Fi | Bluetooth, Wireless | Bluetooth, Wireless | Bluetooth, Wi-Fi |
display type | AMOLED | AMOLED | — | AMOLED | AMOLED | AMOLED |
service provider | Unlocked | Unlocked | — | Unlocked | Unlocked | — |
Videos
Videos for this product
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Samsung Galaxy S21 & S21+ Unboxing & Comparison!
TechDaily
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Product information
Product Dimensions | 6 x 3 x 1 inches |
---|---|
Item Weight | 6 ounces |
ASIN | B08VLMQ3KS |
Item model number | SM-G991U1 |
Batteries | 1 Lithium Ion batteries required. |
Customer Reviews |
3.9 out of 5 stars |
Best Sellers Rank | #21 in Amazon Renewed (See Top 100 in Amazon Renewed) #15 in Renewed Smartphones #383 in Climate Pledge Friendly: Electronics |
Date First Available | February 1, 2021 |
Manufacturer | Samsung Electronics |
Memory Storage Capacity | 128 GB |
Standing screen display size | 6.2 Inches |
Ram Memory Installed Size | 8 GB |
Battery Capacity | 4000 Milliamp Hours |
Item Weight | 169 Grams |
Charging Time | 73 minutes |
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Product Description
This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.
Sustainability features
This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the value of the phone, saying it's a solid bang for your buck. However, some customers have reported issues with connectivity, charging, and scratch resistance. They mention that the phone would not connect to their network, WiFi calling did not work, and the charging port didn't work at all. Customers also have issues with lock. Opinions are mixed on quality, performance, and battery life.
AI-generated from the text of customer reviews
Customers like the value of the cellular phone. They say it's a great buy for a middle schooler and a solid bang for your buck. Some mention that the phone is refurbished and if you're looking for refurbished phones, you may want to look elsewhere.
"...The phone works as it should! Worth the buy/price!" Read more
"...It's a good value right now and if you are in the market for a replacement I would give this one a look. I am a real person writing a real review...." Read more
"Pretty amazing price and quality. Honestly almost convinced me to never buy a brand new phone again. Refurbished is pretty solid...." Read more
"...Incredible bang for the buck." Read more
Customers are mixed about the quality of the cellular phone. Some mention that it is a really nice phone that looks brand new, while others say that it was in horrible condition and was a defective device.
"...The phone appeared in excellent condition, only had a small scratch at the back when I looked in detail, and a hair of scratch on the screen that is..." Read more
"...They did not replaces the battery as well and it was not refurbished, I work in IT and other areas of tech like OSINT , basically hardware and..." Read more
"...the gray color on the back is done extremely well, not cheap looking gray, but something very clean and refined. Impressed overall...." Read more
"...advertised besides that camera issue, but im not satisfied with a defective device. The return process was simple, no trouble." Read more
Customers are mixed about the performance of the cellular phone. Some mention that it functions well, has no visible issues, and has technology that is still very usable. However, others say that it was not great, not working properly, and sometimes unresponsive.
"Ok, so I like the phone overall. The phone functioned as it should. There were some minor issues, not that they impacted function overall...." Read more
"...I tried but couldn't turn on the phone - there was no response. The box also included a USB-C cable and a cheap non-Samsung charger made in China...." Read more
"...It works really well, and it's super fast, but the battery was a bad at first...." Read more
"...The real problem comes with the charger, is surprisingly cheap and doesn't work...." Read more
Customers are dissatisfied with the scratch resistance of the cellular phone. They mention that it has scratches at the back, scuffing on the left side, and permanent marks.
"...The phone appeared in excellent condition, only had a small scratch at the back when I looked in detail, and a hair of scratch on the screen that is..." Read more
"The phone come with little scratches back, in the camera lens corner and a bit in front but is not so evident...." Read more
"...looked fine and phone did function as described, no noticeable blemishes as advertised...." Read more
"...It has pits and grooves all along the bezels , a huge scratch on the back from the middle to the edge of the device...." Read more
Customers are mixed about the battery life of the cellular phone. Some mention that it has great battery life, while others say that it does not last long at all. The battery capacity is 97% of original capacity, and the phone is fully operational with zero bugs or defects. However, some customers say that the phone does not have an SD Card slot and the battery runs out faster than they are used to.
"...During about the first week, the battery appeared quite poor. With medium usage it lasted about a day...." Read more
"...The battery - lasts all day for me. Granted I'm not a teen glued to my phone 24/7 but I'm on it a fair amountThe memory - WOW...." Read more
"...They did not replaces the battery as well and it was not refurbished, I work in IT and other areas of tech like OSINT , basically hardware and..." Read more
"...It works really well, and it's super fast, but the battery was a bad at first...." Read more
Customers are dissatisfied with the lock on the cellular phone. They mention that it was not unlocked, and it locked up frequently. Some say that the phone was defective or not un locked for all carriers. Overall, customers are disappointed with the quality and functionality of the phone.
"...One was in horrible condition and LOCKED. The other was in good condition and I was unable to unlock at the store to transfer to Verizon." Read more
"...Verizon and essentially the phone is defective or the phone was not unlocked for all carriers." Read more
"Wasn't unlocked for prepaid. Had to get a special Sim card to make work. Can't get signal at all if you have a case on it...." Read more
"...to activate and found that it can not be done because the phone is locked...." Read more
Customers are dissatisfied with the connectivity of the cellular phone. They mention that it would not connect to their network, WiFi calling did not work, and the phone had glitches. They also say that it disconnects from cellular service about every other hour. Customers also mention that the phone can't get signal at all and that the cell service will go out in areas where phones are on.
"...Even the data cable is not great but do the job. The real problem comes with the charger, is surprisingly cheap and doesn't work...." Read more
"...well, but unfortunately I have to return it as there is no wifi calling enabled on this phone...." Read more
"I haven't had the phone very long and the first day my speaker stopped working mid conversation but I did a total update and haven't had the problem..." Read more
"...The physical SIM only worked a short while. Was losing connection with the card. Had to transfer it to digital SIM." Read more
Customers are dissatisfied with the charging of the cellular phone. They mention that it has an issue with the port, and the charger that came with the phone does not work. Some customers also report that the phone has major problems recharging.
"...You connect and appears to start charging but suddenly it stops charging and no longer resume it...." Read more
"...I should also mention the charging port had a lip around the oval port indicating it’s been dropped , which is fine however replace the parts and..." Read more
"Not being able to plug in headphones is the only issue with this phone." Read more
"...Also it has no headphone jack but i understand that with wireless ear buds" Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Delivery was very good. I saw it was shipped on the 25th. On the 30th, I received an SMS from DHL saying they planned delivery on Oct. 3rd, but on the same day I got an email asking for copy of national ID and content description for clearing customs. I am not a Morocco residents nor citizen, so I sent my foreign passport instead. On the 3rd, Amazon tracking info said clearing custom was delayed as additional documents were needed. So I called DHL, and the rep said it would be delivered on the 4th instead. On the 4th, I saw a newly posted message about delay on Amazon tracking. I called DHL various times but couldn't get to anyone. I then sent an inquiry by email and get a response shortly saying it was being taking care of. Then late afternoon, I got the package.
Upon arriving, the seal of the packing had an opening large enough to put in a hand but not for getting the phone out, so I didn't complain.
Unpacked, the inner packing of the phone was in excellent condition, very much like the original packing but had no Samsung marking, rather, it had a marking of "amazonrenewed". There was a film covering the screen, like on a new phone. The phone appeared in excellent condition, only had a small scratch at the back when I looked in detail, and a hair of scratch on the screen that is only visible under bright light and in a particular angle. I tried but couldn't turn on the phone - there was no response. The box also included a USB-C cable and a cheap non-Samsung charger made in China. I used my own Samsung Charger to charge the phone. After plugged in, it showed the battery was at 0. So I let it charge to full.
After started, it turned out fully unlocked. My Morocco sim card works with 4G. The phone's software looked already reset, but I reset it myself anyhow. Then updated to the latest system with Android 12, and loaded many apps I need. During about the first week, the battery appeared quite poor. With medium usage it lasted about a day. I tried all necessary settings to conserve battery, but it didn't seem to help much. These couple days, it becomes much better, lasting about 45 hours. I read it was likely due to some AI processes either from Android 12 or Samsung doing the learning work at first. But it's pretty bad the phone doesn't show any info.
I would say I am very happy with the phone. And this is after having a terrible experience in the past with Samsung.
The last Samsung phone I had was S7 Edge bought in Thailand (I am a traveler), new at a Samsung store for perhaps ~$800. I actually wanted the normal S7 (without the "edge"), but it was out of stock then. I never liked the "edge", it was a silly design in my mind. The phone worked well initially, but in the coming couple of years I had a terrible experience. About 5 months later when I was in Vietnam, the screen started to show shaded bands across. As I was wondering how or if I should return to Thailand to get the phone serviced, the bands disappeared after a month. Then about another 7 months later when I was in Azerbaijan, the phone couldn't start after I did a system update. So I couldn't use the phone for a couple weeks until I reached Tbilisi in Georgia when I had someone flashed it. About a year later, it died on me again when I was in Morocco. I had someone re-flashed it, but it was not successful. About 1 month later I reached the city of Fes where there is a Samsung service center. After checking, they said there was something wrong with the motherboard. Very shocking! I've never had such problem in my life with all the phones and computers, cheap or dear, and this was a flagship! So eventually, I sold it to a local repair shop for $200, for which they said they only needed the screen. That was end of 2017.
So I never bought a Samsung again, and would definitely not buy one at the full price. I admit the S series is not worthless. At least, I like the camera. But I never had a chance to buy one at a largely reduced price (I won't buy from just any second-hand sellers).
So now, the Amazon reviewed phone with some warranty got me interested. Yes, I have some risk, but to me with the past experience, the risk is not much higher than getting a new phone from Samsung, plus, I am putting in a much lower bet now.
Reviewed in the United States on March 7, 2024
However, I wish I had taken a picture of the back of the device as admittedly at this point I was disappointed and in the moment of “wth” moment because it took me 30 minutes to clean the device properly peel the stickers off and glue all over to truly inspect the device which I already knew it was going back as it’s not excellent and they will definitely get it back much cleaner than I received it but , again it device is beat up. They fact it wasnt even cleaned and had sticker residue all over the the device as well or some sort of glue, was the first big indicator. They did not replaces the battery as well and it was not refurbished, I work in IT and other areas of tech like OSINT , basically hardware and software areas , not only by Amazon’s standards but in general, it’s common knowledge and states when purchasing , a “excellent “ condition device should have 90% battery health or above , this device had 74% battery health below 80% is unacceptable even for the cheapest condition you can buy as you’ll need a battery replacement within the 1st 6 months most likely sooner .
It gets worse as I contacted chubbiestech and got zero help or care for that matter , they said call Amazon it’s on them for the most part. I am making that short as ot was jet her a automated reply or a very I dont care approach on customer service. I also reached out a second time to make them aware that about the battery percent being at 74% for the next person as a professional courtesy to get a copy and pasted same response. So , very contradictory when if it’s sold by then and refurbed by them but are telling me it was handled by Amazon. I have the screenshots of the lack of concern or help and it’s just disappointing.
As of now as I feel this brings up a issue that is indicative of the way things are now which is , the whole situation is a mess, as I made the return properly , bought insurance and did things accordingly , SO come to find out as of today the 18th of November, UPS has lost the package , Amazon can’t process my refund manually for another 2 weeks until the ticket expires , which is outrageous as this should not be on me , my responsibility is done in the matter, it’s was returned and I paid extra for insurance to make sure it’s safe, and I am eating the cost due to bad business practices on chubbieatech part as I am a small business myself, and I hate to say this but time is money , this will cost me in the end regardless of what happens , all due to not getting what I paid for from the start , I am in shock that in this day & age finding proper solutions and proper business practices has become so hard. If I would have gotten the excellent condition device that I had no problem paying for and they had no problem taking the money , I shouldn’t be without a device and up the creek as no one wants to step in and take accountability. I’m sorry , sellers like this that slip through the cracks and shouldn’t be in the platform, Amazon is not eBay. Now it’s my headache and it is very frustrating. PLEASE do yourself a favor and stay clear from this one because if your device is not not up to par, good luck as you will not get help , I’m a week in and I’m out of money spent and a device . I should also mention the charging port had a lip around the oval port indicating it’s been dropped , which is fine however replace the parts and check the device , make sure it works and indeed in excellent REFURBISHED condition. Nothing on this device was cleaned or fixed and was a poor device . I truly hope Amazon doesn’t sensor my review , which I have a feeling they will because this is the real life experiences that occur when you don’t get what you pay for and trust the Amazon name and sellers under them , and here I am with no device or refund of my money. It’s not ok , there is no A-Z guarantee here . Everyone has passed the buck. This is a HONEST review along with the consequences of poor business practices I think people should know about if you chose to buy from here and should not be censored.
Reviewed in the United States on November 18, 2023
However, I wish I had taken a picture of the back of the device as admittedly at this point I was disappointed and in the moment of “wth” moment because it took me 30 minutes to clean the device properly peel the stickers off and glue all over to truly inspect the device which I already knew it was going back as it’s not excellent and they will definitely get it back much cleaner than I received it but , again it device is beat up. They fact it wasnt even cleaned and had sticker residue all over the the device as well or some sort of glue, was the first big indicator. They did not replaces the battery as well and it was not refurbished, I work in IT and other areas of tech like OSINT , basically hardware and software areas , not only by Amazon’s standards but in general, it’s common knowledge and states when purchasing , a “excellent “ condition device should have 90% battery health or above , this device had 74% battery health below 80% is unacceptable even for the cheapest condition you can buy as you’ll need a battery replacement within the 1st 6 months most likely sooner .
It gets worse as I contacted chubbiestech and got zero help or care for that matter , they said call Amazon it’s on them for the most part. I am making that short as ot was jet her a automated reply or a very I dont care approach on customer service. I also reached out a second time to make them aware that about the battery percent being at 74% for the next person as a professional courtesy to get a copy and pasted same response. So , very contradictory when if it’s sold by then and refurbed by them but are telling me it was handled by Amazon. I have the screenshots of the lack of concern or help and it’s just disappointing.
As of now as I feel this brings up a issue that is indicative of the way things are now which is , the whole situation is a mess, as I made the return properly , bought insurance and did things accordingly , SO come to find out as of today the 18th of November, UPS has lost the package , Amazon can’t process my refund manually for another 2 weeks until the ticket expires , which is outrageous as this should not be on me , my responsibility is done in the matter, it’s was returned and I paid extra for insurance to make sure it’s safe, and I am eating the cost due to bad business practices on chubbieatech part as I am a small business myself, and I hate to say this but time is money , this will cost me in the end regardless of what happens , all due to not getting what I paid for from the start , I am in shock that in this day & age finding proper solutions and proper business practices has become so hard. If I would have gotten the excellent condition device that I had no problem paying for and they had no problem taking the money , I shouldn’t be without a device and up the creek as no one wants to step in and take accountability. I’m sorry , sellers like this that slip through the cracks and shouldn’t be in the platform, Amazon is not eBay. Now it’s my headache and it is very frustrating. PLEASE do yourself a favor and stay clear from this one because if your device is not not up to par, good luck as you will not get help , I’m a week in and I’m out of money spent and a device . I should also mention the charging port had a lip around the oval port indicating it’s been dropped , which is fine however replace the parts and check the device , make sure it works and indeed in excellent REFURBISHED condition. Nothing on this device was cleaned or fixed and was a poor device . I truly hope Amazon doesn’t sensor my review , which I have a feeling they will because this is the real life experiences that occur when you don’t get what you pay for and trust the Amazon name and sellers under them , and here I am with no device or refund of my money. It’s not ok , there is no A-Z guarantee here . Everyone has passed the buck. This is a HONEST review along with the consequences of poor business practices I think people should know about if you chose to buy from here and should not be censored.