Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
3-Year Protection $28.99
4-Year Protection $38.99
Cover all of your eligible devices:
Asurion Complete Protect: One plan covers all eligible past and future purchases (Renews Monthly Until Cancelled) $16.99/month

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
Buy new:
$189.99
FREE delivery Monday, May 20
Ships from: Amazon
Sold by: Rustic Wholesale
FREE Returns
FREE delivery Monday, May 20
Only 1 left in stock - order soon.
$$189.99 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$189.99
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
Amazon
Ships from
Amazon
Returns
30-day easy returns
30-day easy returns
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Returns
30-day easy returns
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Support
Product support included
What's Product Support?
In the event your product doesn't work as expected or you need help using it, Amazon offers free product support options such as live phone/chat with an Amazon associate, manufacturer contact information, step-by-step troubleshooting guides, and help videos. By solving product issues, we help the planet by extending the life of products. Availability of support options differ by product and country. Learn more
Support
Product support included
In the event your product doesn't work as expected or you need help using it, Amazon offers free product support options such as live phone/chat with an Amazon associate, manufacturer contact information, step-by-step troubleshooting guides, and help videos. By solving product issues, we help the planet by extending the life of products. Availability of support options differ by product and country. Learn more
Packaging
Ships in product packaging
black leaf Ships in product packaging

This item has been tested to certify it can ship safely in its original box or bag to avoid unnecessary packaging. Since 2015, we have reduced the weight of outbound packaging per shipment by 41% on average, that’s over 2 million tons of packaging material.

If you still require Amazon packaging for this item, choose "Ship in Amazon packaging" at checkout. Learn more
Packaging
black leaf Ships in product packaging

This item has been tested to certify it can ship safely in its original box or bag to avoid unnecessary packaging. Since 2015, we have reduced the weight of outbound packaging per shipment by 41% on average, that’s over 2 million tons of packaging material.

If you still require Amazon packaging for this item, choose "Ship in Amazon packaging" at checkout.
Learn more
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Payment
Secure transaction
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Include
Add a Protection Plan:
Sorry, your monthly warranty plan was removed because these plans are currently only available for single-item orders.
Add to your order

3 Year Office Equipment Protection Plan

from Asurion, LLC
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

4 Year Office Equipment Protection Plan

from Asurion, LLC
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

Asurion Complete Protect: One plan covers all eligible past and future purchases on Amazon

from Asurion, LLC
  • Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
  • Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
  • Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
  • Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
  • No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
FREE Returns
Looks and functions as if it were new. Packaging shows minimal signs of wear, consistent with being opened.
FREE delivery Friday, May 17. Order within 17 hrs 56 mins
In Stock
$$189.99 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$189.99
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.

NETGEAR Cable Modem CM1000 - Compatible with All Cable Providers Including Xfinity by Comcast, Spectrum, Cox | for Cable Plans Up to 1 Gigabit | DOCSIS 3.1, Black (CM1000-1AZNAS)

4.5 4.5 out of 5 stars 8,403 ratings

$189.99
FREE Returns
{"desktop_buybox_group_1":[{"displayPrice":"$189.99","priceAmount":189.99,"currencySymbol":"$","integerValue":"189","decimalSeparator":".","fractionalValue":"99","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"JtgixqQ%2BCcW8tu0FQQQtQtju98S2y45y%2F8%2BFbATcWx2fgdz%2FHPQwBkTTA123LVHBpYaYz3ox%2FB93DWf5hPYigBqDD22ecqIRwAUIar6mndKTM8uLMPFf9oCSQDIo1mFf4d338Wi5mv5eV%2BwmpxR1tRm9%2B6iyyatR025lyrXpy3sLn1LkfJDSI6LWmtbFcp0V","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}, {"displayPrice":"$64.48","priceAmount":64.48,"currencySymbol":"$","integerValue":"64","decimalSeparator":".","fractionalValue":"48","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"JtgixqQ%2BCcW8tu0FQQQtQtju98S2y45ytHVPgr%2BZ2Lra9uEUj83kA2kewp9KFnfBWwspeG0Ypv7VAgXYkjrjihhyTtp1yCicpHgVdHXZAJPq7izz%2FC7lj9K21PJictVZKOpM9NTvcJ8jg%2FSthvvCqTLGNQI90iinW8BOX0NYCud5M6YhvHVsxDT9WtpsVQ2S","locale":"en-US","buyingOptionType":"USED","aapiBuyingOptionIndex":1}]}

Purchase options and add-ons

Brand NETGEAR
Internet service provider Xfinity, Cox, Spectrum
Connectivity Technology Wi-Fi, Ethernet
Compatible Devices Xfinity from Comcast, Spectrum, Cox & more. Not compatible with Verizon Fios, AT&T, Cable bundled voice services, and fibre Internet services. See more
Total Ethernet Ports 2

About this item

  • Compatible with all major cable internet providers with internet speed up to 1Gbps. Currently certified with Spectrum and Cox (up to 1Gbps), Xfinity (up to 800Mbps). Not compatible with Verizon, AT&T, CenturyLink, DSL providers, DirecTV, DISH and any bundled voice service.
  • Save monthly rental fees: Model CM1000 replaces your cable modem saving you up to dollar 168/year in equipment rental fees.
  • Works with any Wi-Fi router: Connect any Wi-Fi router to this modem's Ethernet port to support all your wireless devices.
  • Ethernet connections: 1 Gigabit Ethernet port connects to your computer or separate Wi-Fi router.

Buy this product as Renewed and save $97.99 off the current New price.

Frequently bought together

$189.99
Get it as soon as Monday, May 20
Only 1 left in stock - order soon.
Sold by Rustic Wholesale and ships from Amazon Fulfillment.
Total price:
To see our price, add these items to your cart.
Details
Added to Cart
Some of these items ship sooner than the others.
Choose items to buy together.

Compare with similar items

This Item
NETGEAR Cable Modem CM1000 - Compatible with All Cable Providers Including Xfinity by Comcast, Spectrum, Cox | for Cable Plans Up to 1 Gigabit | DOCSIS 3.1, Black (CM1000-1AZNAS)
NETGEAR Cable Modem CM1000 - Compatible with All Cable Providers Including Xfinity by Comcast, Spectrum, Cox | for Cable Plans Up to 1 Gigabit | DOCSIS 3.1, Black (CM1000-1AZNAS)
Recommendations
Motorola B12 - Advanced Compact Cable Modem | Easily Pairs with Any WiFi Router | Supports Comcast Xfinity, Cox, Spectrum | 2500 Mbps Max | DOCSIS 3.1 | 2.5 Gbps Port
dummy
NETGEAR Cable Modem CM600 - Compatible with Cable Providers Including Xfinity by Comcast, Spectrum, Cox | for Cable Plans Up to 400 Mbps | DOCSIS 3.0 | 24x8
dummy
NETGEAR Cable Modem DOCSIS 3.0 (CM700-1AZNAS) Compatible with All Major Cable Providers Including Xfinity, Spectrum, Cox, For Cable Plans Up to 800 Mbps
dummy
NETGEAR Nighthawk Multi-Gig Cable Modem (CM2000) - Compatible With All Cable Providers Incl. Xfinity, Spectrum, Cox - For Cable Plans up to 2.5Gbps - DOCSIS 3.1
dummy
NETGEAR Nighthawk Cable Modem CM1200 - Compatible with all Cable Providers including Xfinity by Comcast, Spectrum, Cox | For Cable Plans Up to 2 Gigabits | 4 x 1G Ethernet ports | DOCSIS 3.1, Black
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Price$189.99$199.99-8% $119.99
List:$129.99
-6% $119.99
Typical:$128.01
$288.99-23% $192.99
List:$249.99
Delivery
Get it as soon as Monday, May 20
Get it as soon as Monday, May 20
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Customer Ratings
WiFi signal
4.1
3.0
3.9
4.0
3.8
3.8
Tech Support
3.7
1.0
3.4
3.8
3.4
3.4
Easy to install
4.4
4.3
4.5
4.2
4.2
Durability
4.3
2.6
4.3
3.8
3.8
Easy to use
4.5
3.7
4.6
Sold By
Rustic Wholesale
Motorola Network
DNE Express
Flex Panther
QUICKTOSELL
Amazon.com
connectivity tech
Ethernet, Wi-Fi
Ethernet, Wi-Fi
wireless
Ethernet
Ethernet
ethernet ports
2
2
2
3
1
4
number of ports
1
1
1
4
data transfer rate
300 megabits per second
960 megabits per second
500 megabits per second
2.5 gigabits per second
800 megabits per second
max downstream rate
1 gigabits per second
1029 megabits per second
1.4 gigabits per second
2000 megabits per second
max upstream rate
2.5 gigabits per second
246 megabits per second
1.4 gigabits per second
2.5 gigabits per second
1000 megabits per second

Product guides and documents

What's in the box

  • Ultra-High Speed Cable Modem—DOCSIS 3.1

  • From the manufacturer

    cm1000 ultra high speed cable modem
    Why Buy Your Own Modem?

    Why Buy Your Own Modem?

    Save up to 168 Dollars/year

    Eliminates monthly rental fees that can amount to 168 dollars or more per year.

    No WiFi limits

    You’re free to choose & connect the best router for your home’s WiFi needs.

    C7800

    works any wifi router

    Easy 5 Minute Setup

    Built for Serious Speed

    Supports cable internet plans with speeds up to 1Gbps ensuring fast, reliable internet speed for HD streaming and more.

    Works with Any Wi-Fi Router

    Plug the modem into the router that best meets your wireless needs and start streaming.

    Easy 5 Minute Setup

    Step 1: Plug your coax cable into the modem.

    Step 2: Activate by either

    (a) connect an Ethernet cable to your computer and follow the on-screen setup, or

    (b) call your cable provider to activate over the phone.

    Step 3: Plug an ethernet cable between the modem and your Wi-Fi router.

    CM700 cm700 cm1000 cm1200
    CM700 CM1000 CM1150V CM1200
    Customer Reviews
    4.4 out of 5 stars
    6,506
    4.5 out of 5 stars
    8,403
    4.1 out of 5 stars
    2,182
    4.3 out of 5 stars
    12,787
    Price $119.99 $189.99 $316.20 $192.99
    Cable Provider Compatibility All Major Cable Providers and Xfinity by Comcast, Spectrum, COX All Major Cable Providers and Xfinity by Comcast, Spectrum, COX Xfinity by Comcast All Major Cable Providers and Xfinity by Comcast, Spectrum, COX
    Cable Internet Plan Speed Compatibility Up to 800Mbps Up to 1Gbps Up to 2Gbps Up to 2Gbps
    Works With Any Wi-Fi Router
    Gigabit Ethernet Ports 1 x 1G 1 x 1G 4 x 1G (with multi-gig port aggregation) 4 x 1G (with multi-gig port aggregation)
    Telephone Voice Ports (Xfinity by Comcast Only) 2 Phone Lines
    Modem Technology DOCSIS 3.0 and 32x8 Channel Bonding DOCSIS 3.1, 32x8 Channel Bonding, OFDM 2x2 DOCSIS 3.1, 32x8 Channel Bonding, OFDM 2x2 DOCSIS 3.1, 32x8 Channel Bonding, OFDM 2x2

    Product Description

    The Net gear CM1000-1AZNAS ultra-high speed Cable Modem provides a connection to high-speed cable Internet with speeds up to 6 Gbps. It is the industry's first DOCSIS 3.1 cable labs Certified cable modem, 10x faster than DOCSIS 3.0. Working with both DOCSIS 3.0 and DOCSIS 3.1 cable Internet service providers, it is the ultra-high speed Cable Modem ready for today's service plans and future upgrades. Enjoy Ultra HD video streaming over IP with 2x2 OFDM or 32x8 channel bonding giving you faster download speeds—even during peak hours. Save up to 120 a year by eliminating Internet service provider rental fees. Ideal for an Internet service plan 300Mbps and above. Certified with Comcast XFINITY, Cox and Mediacom. Please check your cable Internet service provider web site for data speed tier compatibility and to ensure it provides DOCSIS 3.1 service, otherwise this modem will only work as a DOCSIS 3.0 modem - Microsoft Windows 7, 8, 10, Vista, XP, 2000, Mac OS, or other operating systems running a TCP/IP network - Microsoft Internet Explorer 5.0, Firefox 2.0Safari 1.4, or Google Chrome 11.0 browsers or higher. Fast web based self - activation for XFINITY customers to get you connected without a service call.

    Looking for specific info?

    Product information

    Technical Details

    Collapse all

    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here. [PDF ]

    Feedback

    NETGEAR Cable Modem CM1000 - Compatible with All Cable Providers Including Xfinity by Comcast, Spectrum, Cox | for Cable Plans Up to 1 Gigabit | DOCSIS 3.1, Black (CM1000-1AZNAS)

    NETGEAR Cable Modem CM1000 - Compatible with All Cable Providers Including Xfinity by Comcast, Spectrum, Cox | for Cable Plans Up to 1 Gigabit | DOCSIS 3.1, Black (CM1000-1AZNAS)


    Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.

    Where did you see a lower price?

    Fields with an asterisk * are required

    /
    /
    /
    /
    Please sign in to provide feedback.

    Customer reviews

    4.5 out of 5 stars
    4.5 out of 5
    8,403 global ratings

    Customers say

    Customers like the performance and ease of installation of the modem. For example, they mention it performs well at high speeds and is easy to set up. That said, some complain about connectivity issues. Opinions are mixed on quality and value.

    AI-generated from the text of customer reviews

    807 customers mention646 positive161 negative

    Customers like the performance of the modem. They mention that it performs well at high speeds, is consistent, and works far better than the one they were renting from Comcast. They also enjoy steady, fast internet with this NetGear modem, which plays nicely with their network and does not cause a problem with the WiFi. They say it's a fast, responsive, and reliable cable modem with incredibly low ping.

    "...Works as intended and I am getting the max download/upload speeds advertised so I couldn't be happier, not to mention no rental fee...." Read more

    "...Both items were easy to install, it works just fine and I’m saving $180 Annually...." Read more

    "...The faster speed was immediately confirmed using Comcast's Speedtest website and accessing it with a laptop plugged into the back of the router...." Read more

    "...Good price and great gig speeds throughput from our ISP.After ten months it simply stopped working. But huzzah!..." Read more

    416 customers mention382 positive34 negative

    Customers find the installation process of the modem to be easy. They mention that it's simple to install and use, and the management web interface is easy to navigate. Customers also mention that the physical change in the mode was very easy, as it was a straight drop-in.

    "...Both items were easy to install, it works just fine and I’m saving $180 Annually...." Read more

    "...The management web interface was easy to navigate; it didn't have a lot of advanced features, but that's also not something most people look..." Read more

    "...Right? It seemed that way. This modem was simple to install, easy to use, and reasonably fast...." Read more

    "This is an easy plug and play install...." Read more

    392 customers mention224 positive168 negative

    Customers are mixed about the quality of the modem. Some mention that it's rock solid, reliable, and performs well. However, others say that it only lasted five months and then crashed.

    "This is one of the best modems currently on the market. Works great with higher speed internet services. Gig speeds are a go with this guy...." Read more

    "...the Cox "cable modem activation" web page, their web page encountered an error, and I was forced to call Cox on the phone to complete..." Read more

    "...It works, but no better than anything else. It is reliable, but still needs a reboot there or four times a year.Good, but not amazing" Read more

    "...my WiFi performance started to take a dramatic drop and steaming quality was just poor...." Read more

    112 customers mention73 positive39 negative

    Customers are mixed about the value of the modem. Some mention it's well worth the price, cheap, and saving them equipment fees. However, others say that the modemat sits on is flimsy and cheap, never giving what they are paying for, and the price has gone up significantly since they purchased it.

    ".../upload speeds advertised so I couldn't be happier, not to mention no rental fee...." Read more

    "...One thing I don't like about Netgear is that they want you to pay for tech support, even for simple questions." Read more

    "...Good price and great gig speeds throughput from our ISP.After ten months it simply stopped working. But huzzah!..." Read more

    "...Plus the price was good and with the reduction in the monthly charge, it is already paid for itself." Read more

    145 customers mention33 positive112 negative

    Customers are dissatisfied with the connectivity of the modem. They mention that it loses connectivity on and off, has connection problems on the second router, and has connectivity issues across multiple devices. The network would go down randomly multiple times a day.

    "...Over the course of two months the network would go down randomly multiple times a week and usually with my son yelling “the network is down again”..." Read more

    "...It lost its connection one day for no apparent reason and I not being a novice went thru every procedure to try and get it to function without..." Read more

    "...I didn't understand how that worked.After a month of random outages, only during weekdays, and calling multiple times Xfinity started..." Read more

    "...This kitten purrrrssss! Excellent performance! No dropped WIFI connections! In short, this equipment works! What more can I say.Buy it!..." Read more

    Either Xfinity is lying to me or it needs to be reset.
    3 Stars
    Either Xfinity is lying to me or it needs to be reset.
    I got this router on February 26 2020 and my internet worked fine for an entire year. I didn't lose connection, I didn't need to call anyone everything was okay.Jump to June 2021. My internet is going out around noon every other day. I would call Comcast because the internet outage map would show that the internet for my Zip code was out, but my specific apartment was okay.I didn't understand how that worked.After a month of random outages, only during weekdays, and calling multiple times Xfinity started pushing me to contact Netgear about my router. Everytime I called the Xfinity Outage map would show where I lived as okay but my zip code had an internet outage.Apparently Netgear has pay by subscription technical support. Its obviously been longer than a year so I can't use the free 90 technical support. When I called them they said my modem needed to be reconfigured to pickup the Xfinity signal. To get the reconfiguration I had to pay for technical support....I paid $45 for someone to tell me to hold down the reset button on the back of the modem and a router to get it work....***RESET INSTRUCTIONS***For the modem it was: hold the reset button for 30 seconds.For the router I had to hold down the rest button and unplug the power cord 7 times while waiting for the lights to turn on each time.... And then unplug it wait 10 seconds and plug it back in and wait for the lights to turn on.I'm like... Did l just pay $50 to just reset may system?Maybe it was for the special IP address to see your router info but www.routerlogin.net also works just as well. (And you can't access it without being connected to the router anyway)
    Thank you for your feedback
    Sorry, there was an error
    Sorry we couldn't load the review

    Top reviews from the United States

    Reviewed in the United States on March 14, 2018
    I have Cox Internet service in Southern California: "INTERNET ULTIMATE 300", which promises speeds up to 300 Mbps download, and 30 Mbps upload. I used Google web search with the phrase "internet speed test" to find several different speed test web pages. The top result was Google's own widget (using "M-Lab"). I also tried "speedtest.com" and the speed test page offered by Cox Communications. I used those three speed test sites, and many others. I tested in two different VirtualBox virtual machines: Windows XP SP3 and Ubuntu 17.10.1 (Linux). (I avoid web browsing directly in my host OS for most sites.) Because I did the tests in VMs, the speeds might be somewhat lower than if the tests were conducted in the host OS. The peak download speed I observed was 348 Mbps (~5:30 A.M. PDT, 40 miles to server), and the peak upload speed I observed was 35 Mbps (for many cities, up to 2,800 miles), with latency of 9-12 ms for servers within 40 miles. However, in late evening, download speeds within 40 miles were generally in the 160 to 200 Mbps range.

    I think it is crucial to recognize the dramatic effect of time of day and the day of the week, and also the distance to the server which is being used for the internet speed test. Some speed test sites enable the user to select servers in different cities, and I think it is important to repeat tests with different cities to see just how important distance (and, implicitly, network hops) is for download speed, upload speed, latency, and jitter.

    This modem enabled me to achieve download and upload speeds notably higher than the maximum speeds promised by Cox for my service tier (300 Mbps download, 30 Mbps upload). So, my ISP service tier is the limiting factor.

    I feel compelled to mention that a few isolated internet speed test runs performed relatively poorly -- like a single instance of a download speed of 60 Mbps (slow!), ten seconds after a result of 160 Mbps, and twenty seconds before a result of 194 Mbps. These isolated slow test runs are uncommon and random; and, so, it is important to repeat tests several times to make sure that incidental connection issues, which have nothing to do with the cable modem or "last-mile" ISP link, are recognized.

    I did many test runs from a Linux VM to a server within 40 miles, and all download speeds exceeded 319 Mbps, and routinely hit 346+ Mbps, around 5:30 A.M. local time, notably faster than the 300 Mbps promised by my ISP service tier.

    One final note: Although disconnecting my previous cable modem, and connecting the NETGEAR CM1000, was sufficient to access the Cox "cable modem activation" web page, their web page encountered an error, and I was forced to call Cox on the phone to complete activation (with modem serial number and MAC address). It took several "reset" commands from Cox before they detected the modem, and a couple of power cycles, all during the phone call, before it worked. Now, I am very pleased with the speed, and it is tempting to upgrade to Cox's Gigablast tier.
    12 people found this helpful
    Report
    Reviewed in the United States on September 23, 2018
    I purchased this to replace an aging Motorola/Arris SB6141 after I moved to the Comcast Xfinity Gigabit Internet tier. After setting it up and a quick call to Comcast/Xfinity to have it added to my account and an activation signal sent, I was good to go. Works as intended and I am getting the max download/upload speeds advertised so I couldn't be happier, not to mention no rental fee. Word of caution if you are an existing Comcast/Xfinity customer replacing your modem, don't bother with the instructions that mention to visit xfinity.com/activate to activate your equipment, it will most likely fail at the end right out of the box. To save yourself time and aggravation, do the following:

    1. Remove your old modem from the coaxial and attach the new CM1000 modem.
    2. Power it on and wait for the first 4 LED lights to go solid green (there are 5, but you won't see the fifth until you attach it to a NIC or home router)
    3. Attach the included Cat 5E cable to the back and plug it into a laptop or nearby PC
    4. Call 1-800-934-6489, go through the prompts until it connects you to the Comcast/Xfinity activation support agent.
    5. Say you would like to replace the modem on your account, answer the account verification questions, and have your modem MAC address handy.
    6. Provide the MAC address and wait for them to add it to your account and send the activation signal. They may ask you which version of the CM1000 you have, in which case answer the 1AZNAS. Once they confirm and send the activation signal, you will see the modem recycle itself a couple times before settling back on four solid green LED lights.
    7. The support agent should have you test the connectivity after that and if all went well, you should be up and running.
    8. (If you have a home router) Turn the router off/unplug it, and attach the Cat 5E/6 cable from the cable modem. Power cycle the cable modem one more time and wait for it to come fully back online with the four solid green lights. Turn on/plug the router power back in and let it fully come online as well. At this point, you will see the 5th green LED light on the modem indicating NIC connectivity and you should be good to go.

    NOTE: Once they properly send the correct bootfile/configuration to your modem the first time, any subsequent activations/provisioning (for instance if you move or swap modems then swap back) seem to work fine off of xfinity.com/activate. It is that out of the box initial configuration that fails with the automated setup.
    19 people found this helpful
    Report