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Feelcare 7 Inch Smart WiFi Digital Picture Frame with Touch Screen, Send Photos or Small Videos from Anywhere, IPS LCD Panel, Built in 8GB Memory, Wall-Mountable, Portrait&Landscape(Black)

4.3 4.3 out of 5 stars 3,511 ratings

$75.99 with 5 percent savings
List Price: $79.99

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Purchase options and add-ons

Brand Feelcare
Color Black
Resolution 1024 x 600
Compatible Devices Smartphone
Screen Size 7 Inches

About this item

  • Perfect gift for Mother's day and Christmas: capture every moment and instantly share with your family or friends wherever and whenever. With a Feelcare smart wifi photo frame you are ready to receive photos and small videos (max.15 seconds) from your family and friends anywhere anytime in the world.
  • High resolution 1024X600 IPS Panel (aspect ratio 16:9).Touch screen allows you to set up the frame and view the photos conveniently. Brightness can be adjusted in setting whatever you like.
  • Portrait & Landscape & Auto Rotation: with a detachable solid rack as a frame stand, allowing you to view the photos in either portrait or landscape mode. Wall-mountable feature allows you to put the frame on the wall as you wish. and photos can automatically rotate.
  • Free app & Easy Share.The free smart phone app (Frameo) is available for both Android and iOS for direct photo and video sharing. You just need download the app to your smart phone, pair your smart phone to the photo frame,and then you can send any photo or small videos to the photo frame anytime anywhere, no need creating an account, no need Facebook or email account, its so simple and easy!
  • PRIVACY & SAFE & WORRY-FREE WARRANTY: Using Secure Device Grid (SDG) for safe end to end encrypted communication, Smart Phone App does not store or have any access to the photos. Photos are only saved locally on the photo frame. WARRANTY: Lifetime support, one year warranty, prompt response within 24 hours

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Important information

Visible screen diagonal

7" / 18 cm

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This Item
Feelcare 7 Inch Smart WiFi Digital Picture Frame with Touch Screen, Send Photos or Small Videos from Anywhere, IPS LCD Panel, Built in 8GB Memory, Wall-Mountable, Portrait&Landscape(Black)
Feelcare 7 Inch Smart WiFi Digital Picture Frame with Touch Screen, Send Photos or Small Videos from Anywhere, IPS LCD Panel, Built in 8GB Memory, Wall-Mountable, Portrait&Landscape(Black)
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Price-5% $75.99
List:$79.99
-63% $59.49
List:$159.99
$69.99-13% $69.99
List:$79.99
$69.99$369.99
Delivery
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
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Customer Ratings
Picture quality
4.3
4.4
4.9
4.9
4.9
Touch Screen
4.0
4.1
4.9
4.9
4.9
Easy to use
4.2
4.8
4.8
4.8
Motion detection
3.9
5.0
5.0
5.0
Screen quality
4.9
4.9
4.9
Sold By
Feelcarephoto
HEMAOSHENGSHI
Pastigio
Pastigio
Pastigio
SanjiuDigital-Direct
display size
7 inches
10.1 inches
10.1 inches
10.1 inches
10.1 inches
21.5 inches
resolution
1024 x 600
1080p
1280*800
1280*800
1280*800
1920×1080 FHD IPS Display
memory capacity
8 GB
16 GB
16 GB
16 GB
32 GB
32 GB
connectivity tech
Wi-Fi
Wi-Fi
Wi-Fi
Wi-Fi
Wi-Fi
Wi-Fi
power source
Corded Electric
Corded Electric
Corded Electric
Corded Electric
Corded Electric
DC
control method
application
touch
touch
touch
touch
remote

Product Description

Looking for a simple way to display and share your favorite photos?

Because of our busy modern lifestyle, we don't get to see our friends and family as often as we would like. It’s becoming more and more difficult to update them with what’s happening around us. Fortunately, we offer an easy way to keep them in the know!

Our revolutionary photo frame introduces a new way of sharing pictures or short videos with the people you care about. Whether you’re going on an adventure, moving out, having a party, or celebrating a milestone, you can easily share the joys of life with your relatives and friends.

Never miss a single moment with the Feelcare WiFi Digital Picture Frame!

Flaunting a premium IPS panel, this touch screen frame lets you enjoy a vivid and crystal clear viewing experience. For added convenience, the digital frame also packs an auto-rotation feature.

Compatible with the Frameo app on your phone, this digital picture frame lets you easily send photos or videos (max. 15 seconds) to the paired photo frame. No need for an email address or a social media account! The app also utilizes Secure Device Grid (SDG), so rest assured the photos you send are safe and secure.

Our digital frame boasts a sleek, modern design that blends well with any home interior. It makes a beautiful addition to your bedroom, living room, office desk, or shelves. Just use its detachable solid rack as a frame stand or mount it on the wall.

Still not convinced? Here are more reasons to choose our smart photo frame:

1. Compatible with Android and iOS devices

2. Also for personal use; showcase your shots in your own home

3. Available in 7”, 8”, and 10” sizes

4. Ideal gift for friends and family

Moments fade, but memories last forever. Add the Feelcare Digital Picture Frame to your cart TODAY!

WANT TO SHARE PRECIOUS MOMENTS WITH YOUR FRIENDS AND FAMILY?

001

We all have picture frames in our homes that represent exciting milestones, momentous occasions, and nostalgic memories in our life. But what if you could instantly capture and share precious memories and snapshots with your loved ones? Our incredible WiFi-enabled digital picture frame makes all of that possible! With this ingenious device, you can stay in touch with the people closest to your heart, wherever they may be.

With this WiFi Digital Picture Frame by Feelcare, sharing special moments with the people you love is just a tap away!

0002

DISPLAY PHOTOS IN STYLE

With this sleek and modern digital frame, you can showcase your favorite photos and video clips (maximum of 15 seconds) in a stellar fashion! Easy to install, this robust frame has an easily attachable stand and may be placed atop any desk, shelf, or nightstand. The back of the frame also has pre-drilled holes so you can easily hang it on your gallery wall. It’s the perfect way to spruce up your bedroom, living area, or workstation.

00003

BE CONNECTED ANYTIME, ANYWHERE!

Compatible with the Frameo smartphone app, you can easily capture and share your best moments with your faraway friends and loved ones. The handy app also does not have any subscription fees and won’t require an email or social media account. On top of that, its Secure Device Grid (SDG) feature ensures private end-to-end encrypted communication so the photos and videos you send are safe from prying eyes.

00004

EASY TO SETUP AND USE

To get started, just select the language, connect to WiFi, then add friends and photos. Your phone will connect to the frame when you input the code using your app.

It also makes exchanging memories easier than ever. Simply snap a photo, choose the receiver (you can also send it to your own digital frame), write a short caption, select the highlight of the shot, and voila — the photo will appear on your chosen photo frame! For added convenience, the screen can also be set to go to sleep and wake up at a specific time.

MORE REASONS TO LOVE THIS CONVENIENT DIGITAL PHOTO FRAME BY FEELCARE:

00005

006

007

STUNNING TOUCH SCREEN DISPLAY

This photo frame packs a vibrant IPS panel, 1280 x 800 resolution, and a 16:10 aspect ratio, providing immersive viewing from any angle. It also supports portrait and landscape orientations. The photos also rotate automatically!

Thanks to the frame’s intuitive touchscreen display, you can effortlessly access the gallery, hide photos and videos, set how long each photo is displayed, turn off the captions of received photos, tweak settings, and adjust the brightness levels — all with just a few taps.

GENEROUS STORAGE

Our digital photo frame series offers different storage options. You can choose from 8GB and 16GB variants, both of which provide more than enough space for your photos and 15-second videos.

With SD card support, this frame can effortlessly import, backup, and restore your contacts and precious memories. The MicroSD card can also be used to import and export photos from your PC or camera.

PERFECT GIFT IDEA

This digital frame makes a lovely present for various occasions such as Christmas, Thanksgiving, holidays, and birthdays. You can give it to your parents, grandparents, siblings, kids, significant other, best friends, or anyone you want to share memories with. With our ingenious device, your loved ones can see the beauty of life through your lenses!

Our frames are also available in various sizes and gorgeous white and black finishes.

Looking for specific info?

Product information

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Feelcare 7 Inch Smart WiFi Digital Picture Frame with Touch Screen, Send Photos or Small Videos from Anywhere, IPS LCD Panel, Built in 8GB Memory, Wall-Mountable, Portrait&Landscape(Black)

Feelcare 7 Inch Smart WiFi Digital Picture Frame with Touch Screen, Send Photos or Small Videos from Anywhere, IPS LCD Panel, Built in 8GB Memory, Wall-Mountable, Portrait&Landscape(Black)


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Customer reviews

4.3 out of 5 stars
4.3 out of 5
3,511 global ratings

Customers say

Customers like the ease of use and image quality of the digital picture frame. For example, they say it's easy to setup and load pictures, and the display is clear and sharp. That said, they also say it makes a great gift for grandparents. That being said, some complain about the durability and display. Opinions are mixed on quality, value, and connectivity.

AI-generated from the text of customer reviews

287 customers mention256 positive31 negative

Customers like the ease of use of the digital picture frame. They mention that it has an easy user interface, clear images, and the app is pretty user-friendly. They also say that it works quickly, is easy to set up, and has the ability to configure the slide show. Customers also appreciate the feature of uploading photos via a phone app.

"...give it access to all of your photos there, and it has an easy user interface to select which ones to send to the frame...." Read more

"...I just recently bought myself one. It's so easy to use with the Frameo app. Picture quality is great and most pictures from a phone fit just fine...." Read more

"...Mine worked smoothly and I loved the feature of uploading photos via a phone app since all my photos are on my phone anyway...." Read more

"...It is a good way of sharing memories and events by uploading a quick picture into the app...." Read more

134 customers mention105 positive29 negative

Customers like the image quality of the digital picture frame. They say the pictures display beautifully, the display is clear, and sharp. They also appreciate the portrait and landscape modes, which are helpful for different viewing situations. Overall, customers are happy with the product's image quality and recommend it as a nice decoration to their living room.

"...It's so easy to use with the Frameo app. Picture quality is great and most pictures from a phone fit just fine...." Read more

"The pictures display beautifully. Lots of ability to configure the slide show. Great when it displays time and outdoor temp (when connected)...." Read more

"...LOL it's adorable and we are having a fun time with it...." Read more

"...All of that worked nicely. The frame is attractive. The resolution is good...." Read more

72 customers mention72 positive0 negative

Customers are happy with the gift. They say it's a great gift for grandparents, and a nice decoration. They also say it’s perfect for elderly family members who are not tech savvy.

"Good thoughtful gift!" Read more

"...It can even be set to only turn on during set hours a day. Perfect for mother in laws who are worried about using electricity haha." Read more

"...It was packed with a luxury gift box and suitable as a perfect gift for friends...." Read more

"...Which makes it perfect for an elderly family member who is not tech savvy...." Read more

333 customers mention154 positive179 negative

Customers are mixed about the quality of the digital picture frame. Some mention it's an excellent product, easy to use, and has good quality. However, others say that it stopped working for no reason, the cord stopped working, and the time and calendar didn't work.

"...This is a very cool product and I am very happy so far...." Read more

"...back home to Korea and attempted to upload photos but the frame just wouldn't cooperate from the first day and then they got an error message and..." Read more

"...The set up is easily and the content is high-quality...." Read more

"These frames are an excellent idea destroyed by bad software & electronics! I purchased 3 of them and they worked well... for a year...." Read more

56 customers mention28 positive28 negative

Customers are mixed about the value of the digital picture frame. Some mention it's great for the price, while others say it'd be a huge waste of money.

"...Overall very happy with this frame for the quality and price." Read more

"...and whistles are necessary, which will come with more to do and not worth the money...." Read more

"...I found this when it was on sale and it fit the bill from price, and it has a app to upload pictures...." Read more

"...Total waste of money!" Read more

31 customers mention19 positive12 negative

Customers are mixed about the connectivity of the digital picture frame. Some mention that they love the wireless function, it's easy to send pictures from anywhere to their cell, and highly recommend it for keeping their family connected. However, others say that the frame no longer connects to Wi-Fi, has connectivity issues from time to time, and the power connection was really loose.

"...More importantly it has the WiFi function which we never heard of it before, I was skeptical about it at first but when I have tried it I was blown..." Read more

"...Sending pics from phone is handy. UNFORTUNATELY it disconnects from wifi every night and must be manually joined to the network again so we cant..." Read more

"...It’s perfect for elderly parents overseas. User friendly !" Read more

"...Because it works on WiFi, photos are easy to send from all over the world!! Really pleased with this and my grandmother adores it!!!" Read more

75 customers mention0 positive75 negative

Customers are dissatisfied with the durability of the digital picture frame. They mention that it broke after less than 4 months of use, it didn't seem to hold up very long, and it completely died after less that 2 years. They also say that it's unreliable, flimsy, and cheap.

"...shows a white screen and I’m very disappointed that this did not even last for a year. Buy something else" Read more

"...It’s disappointing how short the lifespan of this frame turned out to be." Read more

"...That code only lasts 24 hours. My friend can't recall that long a code...." Read more

"...But after a year or two it died, and I had to do a firmware update, which was easy-ish for me, but would not have been anything my dad could have..." Read more

24 customers mention0 positive24 negative

Customers are dissatisfied with the display of the digital picture frame. They mention that it goes black, grey, or white. Some say that the screen won't display unless it is plugged in.

"...Now it just shows a white screen and I’m very disappointed that this did not even last for a year. Buy something else" Read more

"...I loved this unit, but four days ago the screen went black and it never came back on...." Read more

"...it and changing outlets but nothing works and since the screen is black no touching works either…..." Read more

"...working and had loaded a few pictures, maybe 5, and it just went to a black screen. Could not get it to come back on...." Read more

I really love the Frameo App! This 10" Feelcare frame is great, too.
5 Stars
I really love the Frameo App! This 10" Feelcare frame is great, too.
I wanted a digital frame that could download pictures via wi-fi, so I could send new photos regularly to my 23 year old son who just moved out to go to Utah for a new job, but who doesn't have many new friends there yet and is now living alone. Because this Feelcare unit uses the "Frameo" app, it fits the bill perfectly, and I send him a few new photos of his mom and I & our pets every day!You down load the free Fameo app to your phone, give it access to all of your photos there, and it has an easy user interface to select which ones to send to the frame. You can even add captions at the bottom of each photo, or skip this step (so the opaque white horizontal caption bar isn't blocking the bottom 1/4" of the picture on the screen. More on the captions feature below.Another very cool feature: you can set up multiple frames and give them each a unique name (like one for each of your kids or family friends), and designates with a button on the app which (or all) of the frames to send new pictures too. These other frames don't have to be the same brand or manufacturer, but they do all have to use the Frameo app for this to work. I planned to set up at least 2 or 3 different digital frames I update regulary (with maybe only "25%" common pictures, the rest unique based on who I'm sending them to, and I didn't want to have to use multiple apps on my phone, trying to remember which one worked w/ which frame, or how their features or interface may differ from each other. I just purchased a new 8" frame on Amazon on Prime Day for myself, and I bought one made be "Dhwazz" that advertised generally the same features as this Feelcare unit, just slightly smaller (only $75!). The key was it also uses the Frameo app, so I didnt even need to read the instruction book, I already knew how to use all the features (which are basically the same).These are touchscreen units, so once you have a bunch of photos downloaded, it's simple to slightly adjust how the photo is cropped, or to "Hide" (delete) certain photos you don't want to display in your continuous slide show. I leave my frame in landscape orientation, and the frame automatically flips each picture to best fit that format (so you don't have to go back to your computer and do this manually, one at a time...I did that once for my old digital frame with a usb stick to hold the photos and it was a huge PITA!)You will find that when you take a vertical (portait) orientation photo on your phone, it is best adjusted once you send it to the frame using the [fit to frame] button on the touch screen of the frame. When you take a horizontal (landscape) photo with your phone turned sideways, the best adjustment onscreen is instead the [adjust] button, which lets you slide the landscape photo slightly up or down (but does not reduce the size of the photo, to prevent it from being cropped by the frame size.) You will get the hang of it quickly and the user interface is intuitive. Also, the packaging for both of these frames and the quality reminds me of opening a new Apple product...someone is paying attention!When you transfer photos from your phone to the frame in bulk, the most it will let you select at a time is 10 photos, then you need to go back and transfer 10 more. I think if you want to add a caption, the same caption needs to apply to all 10 photos. This is fine in some cases (ie "Jan 2019 Sedona Hiking Trip"), but not so when you want to put a funny quote to a specific photo to highlight something humorous you captured in the moment. Best to leave those out of the bulk transfer 10-at-a-time, and send those one at a time.One last point, my son doesn't have wi-fi yet in his new apartment because he may be relocated again in a few months. So to download new pix he either needs to take the frame somewhere that had wi-fi (ie SBUX), or tether it to a hotspot on his 4G phone for wi-fi.This is a very cool product and I am very happy so far. Plan to add multiple more frames for the office, friends as gifts (pre-loaded with the photos I have taken with them that they may have never seen), etc. Buy it!!
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Top reviews from the United States

Reviewed in the United States on July 23, 2019
Size: 10Color: BlackVerified Purchase
I wanted a digital frame that could download pictures via wi-fi, so I could send new photos regularly to my 23 year old son who just moved out to go to Utah for a new job, but who doesn't have many new friends there yet and is now living alone. Because this Feelcare unit uses the "Frameo" app, it fits the bill perfectly, and I send him a few new photos of his mom and I & our pets every day!

You down load the free Fameo app to your phone, give it access to all of your photos there, and it has an easy user interface to select which ones to send to the frame. You can even add captions at the bottom of each photo, or skip this step (so the opaque white horizontal caption bar isn't blocking the bottom 1/4" of the picture on the screen. More on the captions feature below.

Another very cool feature: you can set up multiple frames and give them each a unique name (like one for each of your kids or family friends), and designates with a button on the app which (or all) of the frames to send new pictures too. These other frames don't have to be the same brand or manufacturer, but they do all have to use the Frameo app for this to work. I planned to set up at least 2 or 3 different digital frames I update regulary (with maybe only "25%" common pictures, the rest unique based on who I'm sending them to, and I didn't want to have to use multiple apps on my phone, trying to remember which one worked w/ which frame, or how their features or interface may differ from each other. I just purchased a new 8" frame on Amazon on Prime Day for myself, and I bought one made be "Dhwazz" that advertised generally the same features as this Feelcare unit, just slightly smaller (only $75!). The key was it also uses the Frameo app, so I didnt even need to read the instruction book, I already knew how to use all the features (which are basically the same).

These are touchscreen units, so once you have a bunch of photos downloaded, it's simple to slightly adjust how the photo is cropped, or to "Hide" (delete) certain photos you don't want to display in your continuous slide show. I leave my frame in landscape orientation, and the frame automatically flips each picture to best fit that format (so you don't have to go back to your computer and do this manually, one at a time...I did that once for my old digital frame with a usb stick to hold the photos and it was a huge PITA!)

You will find that when you take a vertical (portait) orientation photo on your phone, it is best adjusted once you send it to the frame using the [fit to frame] button on the touch screen of the frame. When you take a horizontal (landscape) photo with your phone turned sideways, the best adjustment onscreen is instead the [adjust] button, which lets you slide the landscape photo slightly up or down (but does not reduce the size of the photo, to prevent it from being cropped by the frame size.) You will get the hang of it quickly and the user interface is intuitive. Also, the packaging for both of these frames and the quality reminds me of opening a new Apple product...someone is paying attention!

When you transfer photos from your phone to the frame in bulk, the most it will let you select at a time is 10 photos, then you need to go back and transfer 10 more. I think if you want to add a caption, the same caption needs to apply to all 10 photos. This is fine in some cases (ie "Jan 2019 Sedona Hiking Trip"), but not so when you want to put a funny quote to a specific photo to highlight something humorous you captured in the moment. Best to leave those out of the bulk transfer 10-at-a-time, and send those one at a time.

One last point, my son doesn't have wi-fi yet in his new apartment because he may be relocated again in a few months. So to download new pix he either needs to take the frame somewhere that had wi-fi (ie SBUX), or tether it to a hotspot on his 4G phone for wi-fi.

This is a very cool product and I am very happy so far. Plan to add multiple more frames for the office, friends as gifts (pre-loaded with the photos I have taken with them that they may have never seen), etc. Buy it!!
Customer image
5.0 out of 5 stars I really love the Frameo App! This 10" Feelcare frame is great, too.
Reviewed in the United States on July 23, 2019
I wanted a digital frame that could download pictures via wi-fi, so I could send new photos regularly to my 23 year old son who just moved out to go to Utah for a new job, but who doesn't have many new friends there yet and is now living alone. Because this Feelcare unit uses the "Frameo" app, it fits the bill perfectly, and I send him a few new photos of his mom and I & our pets every day!

You down load the free Fameo app to your phone, give it access to all of your photos there, and it has an easy user interface to select which ones to send to the frame. You can even add captions at the bottom of each photo, or skip this step (so the opaque white horizontal caption bar isn't blocking the bottom 1/4" of the picture on the screen. More on the captions feature below.

Another very cool feature: you can set up multiple frames and give them each a unique name (like one for each of your kids or family friends), and designates with a button on the app which (or all) of the frames to send new pictures too. These other frames don't have to be the same brand or manufacturer, but they do all have to use the Frameo app for this to work. I planned to set up at least 2 or 3 different digital frames I update regulary (with maybe only "25%" common pictures, the rest unique based on who I'm sending them to, and I didn't want to have to use multiple apps on my phone, trying to remember which one worked w/ which frame, or how their features or interface may differ from each other. I just purchased a new 8" frame on Amazon on Prime Day for myself, and I bought one made be "Dhwazz" that advertised generally the same features as this Feelcare unit, just slightly smaller (only $75!). The key was it also uses the Frameo app, so I didnt even need to read the instruction book, I already knew how to use all the features (which are basically the same).

These are touchscreen units, so once you have a bunch of photos downloaded, it's simple to slightly adjust how the photo is cropped, or to "Hide" (delete) certain photos you don't want to display in your continuous slide show. I leave my frame in landscape orientation, and the frame automatically flips each picture to best fit that format (so you don't have to go back to your computer and do this manually, one at a time...I did that once for my old digital frame with a usb stick to hold the photos and it was a huge PITA!)

You will find that when you take a vertical (portait) orientation photo on your phone, it is best adjusted once you send it to the frame using the [fit to frame] button on the touch screen of the frame. When you take a horizontal (landscape) photo with your phone turned sideways, the best adjustment onscreen is instead the [adjust] button, which lets you slide the landscape photo slightly up or down (but does not reduce the size of the photo, to prevent it from being cropped by the frame size.) You will get the hang of it quickly and the user interface is intuitive. Also, the packaging for both of these frames and the quality reminds me of opening a new Apple product...someone is paying attention!

When you transfer photos from your phone to the frame in bulk, the most it will let you select at a time is 10 photos, then you need to go back and transfer 10 more. I think if you want to add a caption, the same caption needs to apply to all 10 photos. This is fine in some cases (ie "Jan 2019 Sedona Hiking Trip"), but not so when you want to put a funny quote to a specific photo to highlight something humorous you captured in the moment. Best to leave those out of the bulk transfer 10-at-a-time, and send those one at a time.

One last point, my son doesn't have wi-fi yet in his new apartment because he may be relocated again in a few months. So to download new pix he either needs to take the frame somewhere that had wi-fi (ie SBUX), or tether it to a hotspot on his 4G phone for wi-fi.

This is a very cool product and I am very happy so far. Plan to add multiple more frames for the office, friends as gifts (pre-loaded with the photos I have taken with them that they may have never seen), etc. Buy it!!
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156 people found this helpful
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Reviewed in the United States on April 4, 2024
Size: 10 16GColor: BlackVerified Purchase
Bought this for my mom about 2 years ago. I just recently bought myself one. It's so easy to use with the Frameo app. Picture quality is great and most pictures from a phone fit just fine. I also appreciate that it displays a clock and weather on the screen. I bought 8X10 size and its perfect, big enough, but not too big. I love sending candid shots to family and our home. Overall very happy with this frame for the quality and price.
Reviewed in the United States on April 17, 2024
Size: 10 16GColor: BlackVerified Purchase
great for a grannie
Reviewed in the United States on February 20, 2024
Size: 7Color: BlackVerified Purchase
Definitely got daughter/grand daughter of the year award at Christmas this year with this gift. It is a good way of sharing memories and events by uploading a quick picture into the app. My 101-Year-Old grandfather waits for the frame to "ding" because it is some of the only interactions he gets and you can even leave messages so the recipients hear your voice. The set up is easily and the content is high-quality. I have now purchased more to share with others and highly recommend to all my friends to impress parents/gparents.
Reviewed in the United States on December 24, 2019
Size: 7Color: WhiteVerified Purchase
I bought this WiFi picture frame for my grandparents when their great granddaughter was born. They don't live anywhere nearby and are a bit too old now to travel, as well as don't use technology much. That being said, this picture frame was a great way for them to see their great granddaughter from afar. The frame got setup to their WiFi and seemed to be working for a little while. There have been hiccups throughout the last 5-6 months where it kept disconnecting, and someone would have to go over to their home and reconnect it for them. Recently, when photos were being sent from our cellphones to the frame, we'd get messages of "Oops... The photo cannot be delivered right now since all recipients are offline." I am not sure what the issue is for this to continuously happen now over the last 30 days. They have had several people hook it up and try to figure it out (how hard can it be to hook up an electronic to WiFi????).. and it either is connected to WiFi and is just not working, or it is just malfunctioning like crazy and has stopped working with WiFi. All the other devices that they have (cellphones, iPads, TVs, etc.) seem to be working just fine and can reconnect to the internet if there were any maintenance or power outages, etc.

The seller has provided a replacement of the same frame... but this one seems to be doing the same thing. I don't know if it is a software issue with the frame and/or the phone app to send pictures....... but man has it been a headache as a gift for my elder grandparents who are not super great with technology. The frame should not be losing connection to the internet/be running into issues this often. This was meant to show my grandparents their great granddaughter, and they haven't seen an updated picture in a couple months now as no one seems to be able to get either frame to work correctly (my uncle who works at a computer store and basically does this type of a thing for a living cannot get them connected/working anymore).

I will be asking for a refund to buy a different brand, as this was only bought in July 2019, and as the idea of the frame itself was fantastic. I just wish that it would work and be more reliable. This brand needs some help with coding their software and getting it to be more stable. Please consider all your options when buying something like this. Cheaper prices with decent reviews are not always the best option. Spend the extra money if you are in a situation like mine, because the constant phone calls of "The picture frame is not working" is getting a bit frustrating.
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PRADEEP KUMAR
3.0 out of 5 stars Problem in resetting after crash
Reviewed in India on July 24, 2023
Size: 10 16GColor: BlackVerified Purchase
The system has excellent display. But after an OS crash it does not reboot. The reset button functions but a remote has not been supplied. So it is not possible to reset. The touch screen is not functional in the line mode, I am even ready to pay for a remote. For me the digital frame is useless,