Compatible Devices | Smartphone |
---|---|
Connectivity Protocol | Wi-Fi |
Controller Type | Vera, Amazon Alexa |
Mounting Type | Mount on TV or place below |
Video Capture Resolution | 720p |
Color | Black |
Number of Items | 1 |
Included Components | Portal TV, Power adapter, Portal TV remote |
Number of Channels | 1 |
Wireless Communication Technology | Wi-Fi |
Voltage | 5 Volts |
Wattage | 1 watts |
Item dimensions L x W x H | 7.49 x 2.26 x 1.29 inches |
Batteries Required? | No |
Item Weight | 0.68 Pounds |
Room Type | Living Room |
Video Capture Format | MPEG-4 |
Unit Count | 1.0 Count |
International Protection Rating | IP54 |
Control Method | Voice |
Standing screen display size | 0.01 Inches |
National Stock Number | 899-00081-02 |
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- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
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Meta Portal TV - Big Screen Smart Video Calling for Group Calls on Your TV
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Alexa Built-in
This PC has been certified by Amazon. With Alexa built-in, you can set reminders, see your calendar, control your smart home, and more.
Purchase options and add-ons
Brand | |
Model Name | TV |
Connectivity Technology | Bluetooth, WiFi |
Special Feature | Flat |
Indoor/Outdoor Usage | Indoor |
About this item
- Scale up your greatest conversations. Smart video calling on your TV brings your favorite people, larger-than-life, into your living room.
- Share the room. Perfect for group calls. Meta Portal TV captures your whole room so everyone is in view without jostling for position.
- Call anyone, anywhere. Use apps like Messenger and WhatsApp to connect with friends and family—even if they don’t have a Meta Portal.
- A more natural connection. Smart Camera adjusts automatically so you can move freely and stay in frame, while Smart Sound ensures you can be heard clearly.
- Privacy by design. Easily disable the camera and microphone, or block the lens with the camera cover.
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Product information
Technical Details
Item model number | 899-00081-02 |
---|---|
Operating System | Portal |
Item Weight | 10.9 ounces |
Product Dimensions | 7.49 x 2.26 x 1.29 inches |
Item Dimensions LxWxH | 7.49 x 2.26 x 1.29 inches |
Batteries | 2 AA batteries required. |
Manufacturer | Facebook Technologies, LLC |
ASIN | B07XPLJ9TZ |
National Stock Number | 899-00081-02 |
Date First Available | September 17, 2019 |
Additional Information
Customer Reviews |
4.5 out of 5 stars |
---|---|
Best Sellers Rank | #225 in Webcams #1,580 in Computers & Tablets |
Warranty & Support
Feedback
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Meta Portal Review and Why I love it!
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Honest review of Portal TV Smart Video Calling on Your TV
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Product Description
The entire Meta Portal family is video calling designed to bring people closer. Meta Portal TV brings smart video calling to the biggest screen in your home and turns your TV into a smart video calling screen that’s perfect for group calls. It’s easy to call friends and family on their smartphones and laptops with Messenger and WhatsApp, even if they don’t have a Meta Portal. A Smart Camera pans and zooms to get the whole room in shot and automatically adjusts to keep everyone in frame as they move and talk naturally. Smart Sound makes sure you can be heard by reducing background noise and enhancing the voice of whoever is speaking. Meta Portal’s simple privacy settings mean you can easily disable the camera and microphone, or block the camera lens with a cover. All Meta Portal WhatsApp calls are end-to-end encrypted and you can choose to call individual Messenger contacts using end-to-end encryption. Meta Portal TV needs a wireless internet connection and AC power. Meta Portal voice command availability varies. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Meta Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply. Meta Portal TV requires an HDMI cable (not included). Meta Portal TV comes with a remote control.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality and communication of the security camera. For example, they mention it serves its purpose very well, is amazing for video chatting with far away family, and is the perfect appliance for calling family members. That said, some complain about the remote. Opinions are mixed on ease of setup, and image quality.
AI-generated from the text of customer reviews
Customers like the quality of the security camera. They mention it's an excellent device, the camera is decent, and it serves its purpose very well. Some say the auto-zoom on person talking seems to work fairly well.
"...For the price this a wonderful device, for my many deaf and hearing impaired friends this is AWESOME, as it does have a hand held remote so speaking..." Read more
"...Quality item!" Read more
"...The Alexa support is also very convenient. The camera quality is very good and how it picks up the voice of who is talking and positions the camera..." Read more
"...The Portal auto-zoom on person talking seems to work fairly well, but it occasionally decides to zoom in on Grandma's walker, rather than grandma...." Read more
Customers like the communication with the security camera. They say it's amazing for video chatting with far away family, good for video calling family, and a godsend for video communications. They also say it connects with family and is hands free for more natural conversation. Customers also say WhatsApp video-calls are better with this device, and it'll be an easy messaging tool.
"...Super easy to set up and connectivity and quality of the call is awesome. I like how the camera can follow around the speaker...." Read more
"...It's the perfect appliance for calling family members especially the elderly ones.It's easy to setup...." Read more
"...and father in law... We use it almost every weekend and love how it connects the family...." Read more
"...It has vastly improved our calls and makes us feel like our parents are right in the room! I’d recommend this to everyone!" Read more
Customers are mixed about the ease of setup. Some mention it's not complicated to set up or use, while others say it'll take longer than it should have. They also say the user interface is clunky and the remote is awkward.
"...Super easy to set up and connectivity and quality of the call is awesome. I like how the camera can follow around the speaker...." Read more
"...Priceless.But it's really hard to set this device up for her so she can easily use it...." Read more
"...It's easy to setup. First your family members are already on Facebook or Whatsapp. So that works in their favor. Then setting it up is SUPER easy...." Read more
"...Set-up - It should be easy, but its not... Initial set up is KIND OF intuitive, but its not as simple as many other things... Its not impossible,..." Read more
Customers are mixed about the image quality of the security camera. Some mention that it has a clear picture and the audio sounds great. However, others say that the picture is grainy, and the video quality is poor.
"...-in features that work with the camera as well, like a photo booth for taking pictures or making fun family videos." Read more
"...She sometimes looks a little grainy/pixelated, but the video and audio never drop out. She says that her image of us looks very good...." Read more
"...Video is very clear and he loves having the video calls. 5 Stars now after using a few weeks...." Read more
"...and following - We're all used to HD or 4K... and this is definitely not that quality... In a wide field of view the 12 mp camera does fine BUT..." Read more
Customers are dissatisfied with the remote of the security camera. They say it stopped working, has issues connecting, and doesn't work with the TV remote. Some customers also report that the voice control doesn''t function.
"...2. The remote is cumbersome for fine motor tasks like typing in your wifi password for example...." Read more
"...Logging in was a chore. The remote’s voice control just doesn’t work at all unless you memorize some very specific phrases, and good luck figuring..." Read more
"...One for us and one for our daughter. BOTH came with no remote but were clearly advertised as coming with one. Cant set it up without one...." Read more
"...now and it's worked pretty good but all of a sudden it no longer plays thru my TV speakers like it should and always has been...." Read more
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Top reviews from the United States
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I had ours installed within 5 minutes and on our first video chat. Our Portal is connected through the HDMI input of a Denon AVR and the video is shown on a new 75" Sony UHD-TV. We have had a few calls that were pixelated or where the calls were dropped, however I believe that was most likely a reception issue originating from the person(s) we called. Both parties we called live in rural areas or areas that have poor cellular and Ethernet reception.
I am quite pleased with the video quality when WiFi strength is good and how effectively the camera adjusts to Zoom and Pan thus accommodating people moving about in the room.
If I make a Portal call from my couch the camera zooms onto me and any movements. If my wife enters the room the camera immediately zooms out to get her into frame until she sits next to me on the couch, then the camera zooms in closer to include us both in the video call.
Using a Sony Smart TV and enabling HDMI-CEC I can be watching Netflix from the Sony Netflix app and all I have to say is "Hey Portal Call Mom"
The Portal responds and begins the call. Once the call begins the Sony TV automatically switches from Netflix to Portal TV.
This is perfect for the older generation who are not technically savy. A great way to stay in touch with kids, parents, grandparents and friends afar.
We have used the Story Telling feature with our 2 year old grandson who loved the interaction with us.
Only Con I have is that it has no hardwired Ethernet connection, only Wi-Fi.
When we first installed Portal TV we had Xfinity 300mbps Wi-Fi, last week we upgraded to Google Fiber Gigabit so I again I am certain that any video issues we are experiencing are actually originating from whom we called. It may be they do not have their mobile device camera set at the highest resolution, poor celluar and or Wi Fi reception.
I have not tried any of the included streaming apps on the PortalTV as we use the apps from our Sony UHD TV.
For the price this a wonderful device, for my many deaf and hearing impaired friends this is AWESOME, as it does have a hand held remote so speaking commands is not necessary.
The main reason I got Portal TV was that it connects to grandma's huge flat screen TV. We're talking heads which are 3-4 feet tall on her screen when we video chat with her. And it's in her living room where she normally sits. This permits her to see her family. Priceless.
But it's really hard to set this device up for her so she can easily use it.
Grandma has terrible vision and is really really bad with gadgets, especially remote controls. Asking grandma switch video inputs on her TV remote as opposed to her normally used satellite TV remote is beyond ridiculous. The Portal TV remote is so small I don't think she can even see it. Besides, the buttons on it a camouflaged by being the same color as the case. Even I couldn't see the buttons. Also, another small remote is guaranteed to be lost within a day or two. So using the Portal TV remote is not an option.
Her TV wasn't new enough to auto-switch to the Portal TV HDMI feed when answering a call (ie. when Portal answers a Facebook video call). And even if it was, the TV wouldn't auto-switch back which would effectively disable her TV watching. That's her main entertainment in life right now. Cutting it off is beyond unacceptable.
So instead I bought an HDMI auto-switch (HDMI Switch SGEYR 5x1 HDMI Switcher 5 in 1). But the Portal TV device doesn't turn off it's HDMI output after it hangs up on a Facebook video call, so the HDMI switcher won't auto-switch back to her TV channels. I ended up setting up a powerstrip on the table near where she sits. The Portal TV device gets it's power from the powerstrip. Before we want to do a Facebook Portal video call with her, we call her on the phone and tell her to turn on the powerstrip (it's big enough that she can see it). We wait two minutes for the Portal TV device to powerup, then we call her on Facebook video (note, you have to use "Messages" in Facebook.com. The Facebook Messenger app on Windows doesn't seem to have a video call option. Yeah, that's not confusing). She answers by saying "Hey Portal, answer" and then once connected, "Hey Portal, camera on".
So I got it to work, but is was a huge hassle to setup. The Portal TV device really needs an HDMI switch that can switch to Portal TV video to answer a Facebook video call, then auto-switch back to the TV when done.
Call Quality:
My mom has old DSL internet service that is pretty slow. Her Portal TV device is connected via good strength WiFi (there is no ethernet port). Portal TV does a very good job of handling the low bandwidth connection. She sometimes looks a little grainy/pixelated, but the video and audio never drop out. She says that her image of us looks very good.
The microphones on the Portal TV device seem to do a good job of locking in on her voice.
The Portal auto-zoom on person talking seems to work fairly well, but it occasionally decides to zoom in on Grandma's walker, rather than grandma. But it's smart enough to keep grandma in the frame, so it's mostly humorous rather than a real problem.
In summary, really cool device that does a good job handling low bandwidth connections and looks fantastic on the big screen.
Top reviews from other countries
Other than this issue we have not faced any other problem. Zoom feature works really well.