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Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones with Mic for Phone-Call and Alexa Voice Control, Black WH1000XM4

4.6 4.6 out of 5 stars 55,782 ratings
Amazon's Choice highlights highly rated, well-priced products available to ship immediately.
Amazon's Choice in Over-Ear Headphones by Sony

$278.00 with 20 percent savings
List Price: $348.00

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Black
Headphones Only
Ask to play music, get directions, control smart home devices, and more with this device.
Alexa Built-in Learn more

Alexa Built-in

This device has been certified by Amazon. With Alexa built-in, just ask to play music, get directions, control smart home devices, and more.

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Purchase options and add-ons

Brand Sony
Model Name WH1000XM4/B
Color Black
Form Factor Over Ear
Connectivity Technology Bluetooth, Bluetooth 5.0

About this item

  • Industry-leading noise canceling with Dual Noise Sensor technology.Specific uses for product : Audio.Frequency Response : 4Hz-40,000Hz..Headphone Type : Closed, dynamic. Frequency Response : 4 Hz-40,000 Hz
  • Next-level music with Edge-AI, co-developed with Sony Music Studios Tokyo
  • Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback)
  • The WH1000XM4 Touch Sensor controls to pause play skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • Speak-to-chat technology automatically reduces volume during conversations
  • Superior call quality with precise voice pickup
  • Wearing detection pauses playback when headphones are removed

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Price-20% $278.00
List:$348.00
-20% $278.00
List:$348.00
$278.00-29% $249.00
List:$349.00
$262.99-12% $379.00
List:$429.00
Delivery
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Customer Ratings
Noise cancellation
4.5
4.5
4.5
4.6
4.5
Sound quality
4.5
4.5
4.6
5.0
4.4
Battery life
4.6
4.6
4.5
4.3
Bass quality
4.4
4.4
5.0
5.0
Volume control
4.3
4.3
4.1
Sold By
Amazon.com
Amazon.com
Digital Village
Amazon.com
Intro Gallery
Amazon.com
connectivity tech
Bluetooth 5.0, Bluetooth
Bluetooth, Bluetooth 5.0
Wireless
Wireless, Wired
Wireless
Wireless, Wired
headphones form factor
Over Ear
Over Ear
Over Ear
Over Ear
Over Ear
Over Ear
connector type
USB Type C
USB Type C
2.5mm Jack
3 5mm Jack
2.5mm Jack
noise control
active noise cancellation
active noise cancellation
active noise cancellation
active noise cancellation
active noise cancellation
headphones jack
3.5 mm Jack
3.5 mm Jack
3.5 mm Jack
cable feature
Detachable, Without Cable
Without Cable
Without Cable
Without Cable, Retractable
Without Cable
Without Cable

From the manufacturer

wh1000xm4
WH1000XM4

Premium noise canceling headphones

Intelligent headphones with mic and Alexa voice control

wh1000xm4

Industry-leading Digital Noise Cancellation

Hear every word, note, and tune with incredible clarity, no matter your environment. These headphones feature additional microphones that assist in isolating sound while talking on the phone, resulting in improved phone call quality and the reduction of even more high and mid frequency sounds.

wh1000xm4

Engineering better noise cancellation

Dual Noise Sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise Cancelling Processor QN1. Using a new algorithm, the HD Noise Cancelling Processor QN1 then applies noise cancelling processing in real time to a range of environments.

Sony Noise Canceling Wireless Headphones

WH-1000XM5

WH-1000XM5

WH-1000XM4

WH-1000XM4

ULT WEAR

ULT WEAR

Noise Canceling

Yes / Industry Leading

Noise Canceling

Premium Noise Cancellation

Noise Canceling

Digital Noise Cancellation

Battery Life

Up to 30 Hrs, Quick charging: 3 Min charge for up to 3 Hrs playback

Battery Life

Up to 30 Hrs, Quick charging: 10 Min charge for up to 5 Hrs playback

Battery Life

Up to 30 Hrs, Quick charging: 3 Min charge for up to 90 Min playback

Calling features

Beamforming microphones + AI noise reduction, Multi device connection

Calling features

Beamforming microphones, Multi device connection

Calling features

Beamforming microphones, Multi device connection

Audio features

Hi-Res audio compatible

Audio features

Hi-Res audio compatible

Audio features

ULT mode for more bass

Special Features

Auto Noise Canceling Optimizer, Carrying Case, Wearing detection, Touch Control

Special Features

NC optimizer, Foldable design, Carrying Case, Wearing detection, Touch Control

Special Features

Foldable design, Carrying Case, Wearing detection, Touch Control

What's in the box

  • Cable
  • Looking for specific info?

    Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here. [PDF ]

    Feedback

    Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones with Mic for Phone-Call and Alexa Voice Control, Black WH1000XM4

    Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones with Mic for Phone-Call and Alexa Voice Control, Black WH1000XM4


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    Product Description

    Sony’s intelligent industry-leading noise canceling headphones with premium sound elevate your listening experience with the ability to personalize and control everything you hear. Get up to 30 hours of battery life with quick charging capabilities, enjoy an enhanced Smart Listening feature set, and carry conversations hands-free with speak-to-chat.

    Customer reviews

    4.6 out of 5 stars
    4.6 out of 5
    55,782 global ratings

    Customers say

    Customers like the quality of the headphones, mentioning that it has decent phone call quality and amazing music quality. They are also satisfied with the battery capacity, and comfort. However, some customers differ on performance, connectivity, ease of use, value, and sound quality.

    AI-generated from the text of customer reviews

    3,951 customers mention2,751 positive1,200 negative

    Customers are mixed about the sound quality of the headphones. Some mention that it has awesome noise cancellation and sound, while others say that the midrange is muffled and bass response bloated.

    "...Initial impression; very comfortable, really good noise canceling and sound quality.- Voice clarity on both ends is outstanding.-..." Read more

    "...The noise level varies from around 78dB to 82dB. Not painfully loud, but it can cause short term hearing damage in short sessions, but 5hrs/day on a..." Read more

    "...a great deal if I paid full-price for them but the convenience and rich sound make it a good investment nonetheless and almost all owners will be..." Read more

    "...Sound quality is significantly better. I didn't actually expect this amount of improvement, but it's definitely noticeable at both low and high end...." Read more

    1,994 customers mention1,615 positive379 negative

    Customers like the quality of the headphones. They mention that it has decent phone call quality, great music quality, and is built really nicely. Some say that the app is solid and useful for their use of these headphones.

    "...You see, the original sounded amazing, and honestly sounded better overall than the likes of Bose and Sennheiser, which I have tested as potential..." Read more

    "...I do think the app is solid and useful for my use of these headphones.-..." Read more

    "...The Speak to Chat feature could be handy, but I occasionally sing along with my music and it would switch off the cancellation...." Read more

    "...Speak-to-Chat is a great idea that has some real-world use cases. Noise Cancellation is probably the best in this mid-tier range of headphones...." Read more

    1,215 customers mention946 positive269 negative

    Customers like the comfort of the headphones. They mention that the ear cups are plush, and the headband is adjustable. They also say that the headphones don't squeeze their head the way other headphones do and don''t hurt any part.

    "...(largely the overall comfort)..." Read more

    "...Initial impression; very comfortable, really good noise canceling and sound quality.- Voice clarity on both ends is outstanding.-..." Read more

    "...The XM4 completely cover my ear and the ear pads are soft. They don't squeeze my head the way other headphones do and they don't hurt any part of my..." Read more

    "...These earphones are great on both fronts. I'm very comfortable at work and I can listen to my playlists and don't feel as if I have to turn up the..." Read more

    592 customers mention470 positive122 negative

    Customers like the battery capacity of the headphones. They mention that it has a marvelous battery life, it lasts a good couple days, and it offers up to 30 hours of uninterrupted playtime.

    "...**Battery Life (5/5): The battery life is insane. I've had them for 8 days and have not charged them yet - they still have about 40% charge left...." Read more

    "...The battery is as long as advertised and it’s nice knowing you don’t have to charge them daily (with my use)...." Read more

    "...3. BATTERY LIFE was pretty good, but may have been somewhat under 100% out of the box, despite the headphones declaring a full charge when activated...." Read more

    "...As a bonus, the battery lasts all day. It doesn't take much time to get a good charge out of it...." Read more

    1,193 customers mention595 positive598 negative

    Customers are mixed about the performance of the headphones. Some mention they have outstanding features and performance, and are very pleased with its performance and battery. However, others say that they haven't worked very well since they received them, and that the quickfixes end up not working anymore. They also say that the ANC doesn't work very well for higher frequencies, and the headphones from your ears is very much a gimmick.

    "...The phone call quality is awesome (you can hear- No video lag/latency on FT and Zoom calls.-..." Read more

    "...The auto-pause when removing the headphones from your ears is very much a gimmick, and doesn't always pause the song..." Read more

    "...Clarity of phone calls - both input and output (i.e., the mic works well) - is excellent...." Read more

    "...The only downside is that they are not great when using them to make phone calls in a loud enviroment...." Read more

    863 customers mention411 positive452 negative

    Customers are mixed about the connectivity of the headphones. Some mention that the connectivity is great, with a standout Bluetooth range. They also appreciate the advanced Bluetooth technology that actually works. However, some customers report issues with the multi-device connection, saying it can be finicky and cumbersome at times.

    "...and I think the connectivity is great with these products! When I got the XM5, they had so many connection issues...." Read more

    "...build quality: the plastic around the headband snapped due to a flimsy connection, resulting in me having to tape both headbands together so that..." Read more

    "...The app is very good and has a lot of features, I was pleasantly surprised even though I don't need or use many of them. It's very helpful...." Read more

    "...I have found the connection at times can be a bit cumbersome when having two devices connected and receiving calls, it might be a setting or how I..." Read more

    799 customers mention503 positive296 negative

    Customers are mixed about the value of the headphones. Some mention that they are nice and worth the price, while others say that they're not the cheapest and are too expensive to risk breaking at the gym.

    "...OVERALL (4.5/5): I think the XM4 are great headphones for a better price than the Apple AirPods Max...." Read more

    "...Not to mention the inconsistent and typically non-intuitive affordances for powering on/off, pairing, and controlling playback on these things...." Read more

    "...Overall, these are a total win, and a bargain at the price...." Read more

    "...The best Bluetooth headphones I've come across! Definitely worth the price on sale...." Read more

    512 customers mention281 positive231 negative

    Customers have mixed opinions about the ease of use of the headphones. Some find them easy to use and comfortable, with intuitive touch and gesture controls. Others say the app is not straightforward and tedious to enable. They also mention the setup is a bit complicated and requires a learning curve.

    "...Connect app and manage the headphone through that platform, but it's user friendly and it's kind of nice to have a control for them..." Read more

    "...The app is almost TOO helpful. It can take some trial and error to get everything set up as you like it.I would prefer a more tactile controls...." Read more

    "...That said these are so easy to work on...." Read more

    "...on iPhones - it only runs in portrait orientation, making it a pain to use on my iPad (which I almost always use in landscape orientation)...." Read more

    Truly a Worthy Successor to the WH1000xm3!
    5 Stars
    Truly a Worthy Successor to the WH1000xm3!
    Honestly, there was a part of me that was worried that these headphones would not be the best pair to own after the issues that I experienced with the prior generation of them: the WH1000xm3. The main issue that I had? The build quality: the plastic around the headband snapped due to a flimsy connection, resulting in me having to tape both headbands together so that the headphones don't fall apart on me. I tried several alternate brands to see if they would work, but they never came close to giving me the same level of satisfaction while wearing them as the WH1000xm3 did, even with the taped headband taken into account. So I decided that the best replacement for a Sony headphone was another Sony headphone, and I invested in the M4, which succeeded the M3 last year (as of this writing).My initial thoughts were as follows: the headphones were a definite improvement upon the originals, retaining what I liked most about the original headphones (largely the overall comfort) while also improving the headphones in other small ways (especially in regards to the special features-the M4 are way more feature-packed than the M3 were, incorporating many elements that are being found on most other headphones these days). My favorite thing that was fixed, however, was the sound quality. You see, the original sounded amazing, and honestly sounded better overall than the likes of Bose and Sennheiser, which I have tested as potential replacements for the Sony headphones. And that is despite the fact that the headphones have a relatively small 40mm driver inside, instead of a more traditional 50mm driver. However, the one minor issue I had with the M3 was that the low frequencies were heightened a bit more than I would have liked, making songs sound a bit bass-heavy even when the EQ was turned off (the only way I was able to fix this was by setting the EQ to 'bright', which isn't ideal since the EQ does degrade the battery life). With the M4, Sony improves this by tuning down the low ends, resulting in the headphones having a very flat frequency response, which in turn results in every song having a much wider sound stage than the M3 did (and almost making them sound as good as the various open-back headphones I have tried, including the Sennheiser 650, which is my personal favorite open-back headphone).In terms of the special features, I think they were implemented quite well in these headphones. The noise cancelling is exceptional, much like it was on the M3, and the transparency mode is somehow even better than it was on the prior generation headphone, sounding a lot more natural and less tinny overall. The auto activation of transparency mode during conversations is fantastic, and enables me to talk to people naturally without ever having to remove the headphones from my ear. This also means that I don't have to awkwardly tap my hand on the earcup with the M4, either. The DSEE Extreme audio enhancer really helps to make music sound a lot more full, even when using devices that don't support the LDAC wireless standard. It isn't as good as listening to lossless files wired, mind you, but it is still an amazing feature that helps to take advantage of the flat sound stage and frequency response of the headphone drivers.Now, this isn't to say that these headphones don't have issues, mind you. The auto-pause when removing the headphones from your ears is very much a gimmick, and doesn't always pause the song (and may even resume the music before you have a chance to place the headphones back on your ear). Since the headphones use a light sensor to tell if you are wearing your headphones or not, it means even a simple shadow can cause the headphones to think that they are back on your ears and restart music playback. It is quite obnoxious, and it is best left out. Another, more minor issue is the touch controls. While I personally have no issue with them, I know that there are many people that don't like them whatsoever. So I will just make a note that they are still here, and they work in much the same way as they did on the M3. Finally, I should mention that the flat soundstage, while amazing for my listening experience, may not be for everyone. Bassheads in particular would likely prefer extra pronunciation on the lower ranges. And while they will never be quite as bass-heavy as the Skullcandy or Beats line, the EQ can still bring the bass levels up quite a bit, using a 'clear bass' slider that reminds me of the slider on the Skullcandy Skullcrushers: raising the bass without causing distortion.Overall, the headphones turned out to be quite an exceptional pair, especially when it comes to listening to music during commutes. The great noise cancelling, beautiful audio, and fantastic transparency mode definitely make these headphones a winner in my book. And the app only helps to improve the flexibility of the headphones, allowing for many different features to be unlocked. And while these headphones certainly have some issues (no pair of headphones are perfect, after all), I think the benefits more than outweigh the issues for me, and put these at the top of my list of best closed-back headphones that I have worn. Hopefully Sony will continue to make amazing headphones like these in the ears to come.
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    Top reviews from the United States

    Reviewed in the United States on October 15, 2021
    Color: BlueStyle: Headphones OnlyVerified Purchase
    Honestly, there was a part of me that was worried that these headphones would not be the best pair to own after the issues that I experienced with the prior generation of them: the WH1000xm3. The main issue that I had? The build quality: the plastic around the headband snapped due to a flimsy connection, resulting in me having to tape both headbands together so that the headphones don't fall apart on me. I tried several alternate brands to see if they would work, but they never came close to giving me the same level of satisfaction while wearing them as the WH1000xm3 did, even with the taped headband taken into account. So I decided that the best replacement for a Sony headphone was another Sony headphone, and I invested in the M4, which succeeded the M3 last year (as of this writing).
    My initial thoughts were as follows: the headphones were a definite improvement upon the originals, retaining what I liked most about the original headphones (largely the overall comfort) while also improving the headphones in other small ways (especially in regards to the special features-the M4 are way more feature-packed than the M3 were, incorporating many elements that are being found on most other headphones these days). My favorite thing that was fixed, however, was the sound quality. You see, the original sounded amazing, and honestly sounded better overall than the likes of Bose and Sennheiser, which I have tested as potential replacements for the Sony headphones. And that is despite the fact that the headphones have a relatively small 40mm driver inside, instead of a more traditional 50mm driver. However, the one minor issue I had with the M3 was that the low frequencies were heightened a bit more than I would have liked, making songs sound a bit bass-heavy even when the EQ was turned off (the only way I was able to fix this was by setting the EQ to 'bright', which isn't ideal since the EQ does degrade the battery life). With the M4, Sony improves this by tuning down the low ends, resulting in the headphones having a very flat frequency response, which in turn results in every song having a much wider sound stage than the M3 did (and almost making them sound as good as the various open-back headphones I have tried, including the Sennheiser 650, which is my personal favorite open-back headphone).
    In terms of the special features, I think they were implemented quite well in these headphones. The noise cancelling is exceptional, much like it was on the M3, and the transparency mode is somehow even better than it was on the prior generation headphone, sounding a lot more natural and less tinny overall. The auto activation of transparency mode during conversations is fantastic, and enables me to talk to people naturally without ever having to remove the headphones from my ear. This also means that I don't have to awkwardly tap my hand on the earcup with the M4, either. The DSEE Extreme audio enhancer really helps to make music sound a lot more full, even when using devices that don't support the LDAC wireless standard. It isn't as good as listening to lossless files wired, mind you, but it is still an amazing feature that helps to take advantage of the flat sound stage and frequency response of the headphone drivers.
    Now, this isn't to say that these headphones don't have issues, mind you. The auto-pause when removing the headphones from your ears is very much a gimmick, and doesn't always pause the song (and may even resume the music before you have a chance to place the headphones back on your ear). Since the headphones use a light sensor to tell if you are wearing your headphones or not, it means even a simple shadow can cause the headphones to think that they are back on your ears and restart music playback. It is quite obnoxious, and it is best left out. Another, more minor issue is the touch controls. While I personally have no issue with them, I know that there are many people that don't like them whatsoever. So I will just make a note that they are still here, and they work in much the same way as they did on the M3. Finally, I should mention that the flat soundstage, while amazing for my listening experience, may not be for everyone. Bassheads in particular would likely prefer extra pronunciation on the lower ranges. And while they will never be quite as bass-heavy as the Skullcandy or Beats line, the EQ can still bring the bass levels up quite a bit, using a 'clear bass' slider that reminds me of the slider on the Skullcandy Skullcrushers: raising the bass without causing distortion.
    Overall, the headphones turned out to be quite an exceptional pair, especially when it comes to listening to music during commutes. The great noise cancelling, beautiful audio, and fantastic transparency mode definitely make these headphones a winner in my book. And the app only helps to improve the flexibility of the headphones, allowing for many different features to be unlocked. And while these headphones certainly have some issues (no pair of headphones are perfect, after all), I think the benefits more than outweigh the issues for me, and put these at the top of my list of best closed-back headphones that I have worn. Hopefully Sony will continue to make amazing headphones like these in the ears to come.
    Customer image
    5.0 out of 5 stars Truly a Worthy Successor to the WH1000xm3!
    Reviewed in the United States on October 15, 2021
    Honestly, there was a part of me that was worried that these headphones would not be the best pair to own after the issues that I experienced with the prior generation of them: the WH1000xm3. The main issue that I had? The build quality: the plastic around the headband snapped due to a flimsy connection, resulting in me having to tape both headbands together so that the headphones don't fall apart on me. I tried several alternate brands to see if they would work, but they never came close to giving me the same level of satisfaction while wearing them as the WH1000xm3 did, even with the taped headband taken into account. So I decided that the best replacement for a Sony headphone was another Sony headphone, and I invested in the M4, which succeeded the M3 last year (as of this writing).
    My initial thoughts were as follows: the headphones were a definite improvement upon the originals, retaining what I liked most about the original headphones (largely the overall comfort) while also improving the headphones in other small ways (especially in regards to the special features-the M4 are way more feature-packed than the M3 were, incorporating many elements that are being found on most other headphones these days). My favorite thing that was fixed, however, was the sound quality. You see, the original sounded amazing, and honestly sounded better overall than the likes of Bose and Sennheiser, which I have tested as potential replacements for the Sony headphones. And that is despite the fact that the headphones have a relatively small 40mm driver inside, instead of a more traditional 50mm driver. However, the one minor issue I had with the M3 was that the low frequencies were heightened a bit more than I would have liked, making songs sound a bit bass-heavy even when the EQ was turned off (the only way I was able to fix this was by setting the EQ to 'bright', which isn't ideal since the EQ does degrade the battery life). With the M4, Sony improves this by tuning down the low ends, resulting in the headphones having a very flat frequency response, which in turn results in every song having a much wider sound stage than the M3 did (and almost making them sound as good as the various open-back headphones I have tried, including the Sennheiser 650, which is my personal favorite open-back headphone).
    In terms of the special features, I think they were implemented quite well in these headphones. The noise cancelling is exceptional, much like it was on the M3, and the transparency mode is somehow even better than it was on the prior generation headphone, sounding a lot more natural and less tinny overall. The auto activation of transparency mode during conversations is fantastic, and enables me to talk to people naturally without ever having to remove the headphones from my ear. This also means that I don't have to awkwardly tap my hand on the earcup with the M4, either. The DSEE Extreme audio enhancer really helps to make music sound a lot more full, even when using devices that don't support the LDAC wireless standard. It isn't as good as listening to lossless files wired, mind you, but it is still an amazing feature that helps to take advantage of the flat sound stage and frequency response of the headphone drivers.
    Now, this isn't to say that these headphones don't have issues, mind you. The auto-pause when removing the headphones from your ears is very much a gimmick, and doesn't always pause the song (and may even resume the music before you have a chance to place the headphones back on your ear). Since the headphones use a light sensor to tell if you are wearing your headphones or not, it means even a simple shadow can cause the headphones to think that they are back on your ears and restart music playback. It is quite obnoxious, and it is best left out. Another, more minor issue is the touch controls. While I personally have no issue with them, I know that there are many people that don't like them whatsoever. So I will just make a note that they are still here, and they work in much the same way as they did on the M3. Finally, I should mention that the flat soundstage, while amazing for my listening experience, may not be for everyone. Bassheads in particular would likely prefer extra pronunciation on the lower ranges. And while they will never be quite as bass-heavy as the Skullcandy or Beats line, the EQ can still bring the bass levels up quite a bit, using a 'clear bass' slider that reminds me of the slider on the Skullcandy Skullcrushers: raising the bass without causing distortion.
    Overall, the headphones turned out to be quite an exceptional pair, especially when it comes to listening to music during commutes. The great noise cancelling, beautiful audio, and fantastic transparency mode definitely make these headphones a winner in my book. And the app only helps to improve the flexibility of the headphones, allowing for many different features to be unlocked. And while these headphones certainly have some issues (no pair of headphones are perfect, after all), I think the benefits more than outweigh the issues for me, and put these at the top of my list of best closed-back headphones that I have worn. Hopefully Sony will continue to make amazing headphones like these in the ears to come.
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    140 people found this helpful
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    Reviewed in the United States on August 21, 2020
    Color: BlackStyle: Headphones OnlyVerified Purchase
    Download Sony Headphone Connect App, open box, turn on headphones (bottom of left headphone on/off switch), using Sony Connect App, connect and paired new headphones.
    - My headphones were 100% charged out of box.
    - Many features in Sony Connect App, matter of your preference and use. I do think the app is solid and useful for my use of these headphones.
    - My headphones firmware updated automatically -be patient, process took several minutes. Initial impression; very comfortable, really good noise canceling and sound quality.
    - Voice clarity on both ends is outstanding.
    - Easily connected two iPhones, my experience switching between them was seamless.
    - Used ear profile in-app feature to analyze my ear shape for 360 Reality Audio setup.
    - Able to connect to MacBook Pro (2020 version) directly via Bluetooth with no issues.

    UPDATE: >30 hours of iPhone X, 8, and Bluetooth MacBook Pro connection.
    - The phone call quality is awesome (you can hear
    - No video lag/latency on FT and Zoom calls.
    - I have found the connection at times can be a bit cumbersome when having two devices connected and receiving calls, it might be a setting or how I am picking up the call --directly from the phone or double-tapping on the headset.
    - Great noise suppression to the wind, outside city/road-noise, etc... No reported issues with other people on calls with me. Always told call quality was very crisp and clear... my experience, much better than Apple Airpod Pro for suppression of noise for callers on the other end.
    - I have also now used these headphones for Bluetooth connection to Nvidia Shield connected to my TV for over 16 hrs. Easy direct connection directly from Nvidia Bluetooth Settings. TV and Movie surround sound is great, you can hear the slightest sounds.

    Bose 700 vs. Sony WH-1000XM4
    - Seamless connection - prefer SONY
    - Comfort - prefer Sony
    - Headphone sound controls - prefer Bose. Sony touch control works ok but the Bose increase/decrease volume seems to work better on Sony
    - Noise-canceling for me, both performed in a similar way
    - Call quality, for me, both performed in a similar way

    I Will continue to test and use Bose but the feel of the headset on my head is not as comfortable as Sony.

    UPDATE: Running 7.3 Update
    - Not sure if related but the initial bluetooth connection and subsequent connections are problematic;
    - I have had to reconnect several times via the app and my phone needs to be very close to the headset;
    - Once I am connected it has worked but I have had to repeat the process a few times now;
    - Additionally, after significant use, the touch controls are a nice feature but not ideal under some circumstances. For example, if you have a hoodie on, jacket with hood, etc... touch control is sensitive and fabric, cord, ect... will effect the touch controls.
    - I am running iphone X with latest iOS, should be receiving iphone 12 Pro this eve and will update with any new comments.

    UPDATE April 2020: been using these headphones for several months now. Running and walking are great however, the Touch Sensor Control is not ideal for me, especially when using while exercising. I find the controls/sensor unforgiving and one misstep can restart a song and or podcast, other than they continue to work very well.

    Used these headphones for a extended 12+ hrs flight and another 9 hour flight.. great noise canceling and sound. Hooked up directly to Qatar Qsuite entertainment system with provided cable, sound quality was excellent.
    Customer image
    5.0 out of 5 stars Comfort, noise canceling, and quality. UPDATE 13 Nov 2020
    Reviewed in the United States on August 21, 2020
    Download Sony Headphone Connect App, open box, turn on headphones (bottom of left headphone on/off switch), using Sony Connect App, connect and paired new headphones.
    - My headphones were 100% charged out of box.
    - Many features in Sony Connect App, matter of your preference and use. I do think the app is solid and useful for my use of these headphones.
    - My headphones firmware updated automatically -be patient, process took several minutes. Initial impression; very comfortable, really good noise canceling and sound quality.
    - Voice clarity on both ends is outstanding.
    - Easily connected two iPhones, my experience switching between them was seamless.
    - Used ear profile in-app feature to analyze my ear shape for 360 Reality Audio setup.
    - Able to connect to MacBook Pro (2020 version) directly via Bluetooth with no issues.

    UPDATE: >30 hours of iPhone X, 8, and Bluetooth MacBook Pro connection.
    - The phone call quality is awesome (you can hear
    - No video lag/latency on FT and Zoom calls.
    - I have found the connection at times can be a bit cumbersome when having two devices connected and receiving calls, it might be a setting or how I am picking up the call --directly from the phone or double-tapping on the headset.
    - Great noise suppression to the wind, outside city/road-noise, etc... No reported issues with other people on calls with me. Always told call quality was very crisp and clear... my experience, much better than Apple Airpod Pro for suppression of noise for callers on the other end.
    - I have also now used these headphones for Bluetooth connection to Nvidia Shield connected to my TV for over 16 hrs. Easy direct connection directly from Nvidia Bluetooth Settings. TV and Movie surround sound is great, you can hear the slightest sounds.

    Bose 700 vs. Sony WH-1000XM4
    - Seamless connection - prefer SONY
    - Comfort - prefer Sony
    - Headphone sound controls - prefer Bose. Sony touch control works ok but the Bose increase/decrease volume seems to work better on Sony
    - Noise-canceling for me, both performed in a similar way
    - Call quality, for me, both performed in a similar way

    I Will continue to test and use Bose but the feel of the headset on my head is not as comfortable as Sony.

    UPDATE: Running 7.3 Update
    - Not sure if related but the initial bluetooth connection and subsequent connections are problematic;
    - I have had to reconnect several times via the app and my phone needs to be very close to the headset;
    - Once I am connected it has worked but I have had to repeat the process a few times now;
    - Additionally, after significant use, the touch controls are a nice feature but not ideal under some circumstances. For example, if you have a hoodie on, jacket with hood, etc... touch control is sensitive and fabric, cord, ect... will effect the touch controls.
    - I am running iphone X with latest iOS, should be receiving iphone 12 Pro this eve and will update with any new comments.

    UPDATE April 2020: been using these headphones for several months now. Running and walking are great however, the Touch Sensor Control is not ideal for me, especially when using while exercising. I find the controls/sensor unforgiving and one misstep can restart a song and or podcast, other than they continue to work very well.

    Used these headphones for a extended 12+ hrs flight and another 9 hour flight.. great noise canceling and sound. Hooked up directly to Qatar Qsuite entertainment system with provided cable, sound quality was excellent.
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    1,153 people found this helpful
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    Gabrielle
    5.0 out of 5 stars Caro porém o melhor headfone que ja usei
    Reviewed in Brazil on September 8, 2023
    Color: SilverStyle: Headphones OnlyVerified Purchase
    Estava com receio de comprar devido ao valor alto, porém assim que chegou o fone esse receio foi embora, isolamento de ruido impecável, som de ótima qualidade, conforto incomparavel.
    Se esta com medo de comprar e se arrepender tenho certeza que não vai se arrepender, você sente ele sendo de boa qualidade, acabamento incrivel, cor linda. Só tenho coisas boas para falar deste fone.
    Chegou no prazo e bem embalado!
    6 people found this helpful
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    Daniel Oliveira
    5.0 out of 5 stars Excelente
    Reviewed in Brazil on April 28, 2022
    Color: BlackStyle: Headphones OnlyVerified Purchase
    Dentro da categoria dos fones com cancelamento de ruído, ele é excelente. Um dos melhores sistemas de cancelamento que já tive oportunidade de utilizar.

    Sobre o cancelamento, funciona de uma forma que eu não esperava. Realmente deixa o ambiente super silencioso. Funciona melhor ainda para sons mais constantes. Então para som de ventiladores, viagens de carro, avião e trem funciona muito bem. Caso aconteça algum barulho do seu lado, ainda escutaremos, porém muito baixo.

    O app do fone tem vários ajustes para melhorar a experiência de uso. Como ativação e ajuste baseados na sua localização. Controle de som adaptativo, que vai aprendendo sobre a sua voz pra que depois de um tempo, ele possa reduzir o cancelamento de ruído quando você iniciar uma conversa. (ótimo para ambientes de trabalho).

    A qualidade do som é boa. Não é profissional, peca um pouco nos agudos, mas para quem gosta de graves, é ótimo.

    O microfone é ok. Se você pretende conversar com alguém em locais barulhentos, não é um bom fone. Em um escritório com barulhos medianos, é bem aceitável.

    Sobre a bateria, estou na primeira recarga, usando a mais de 10 horas e o fone está em 90% ainda. Então me parece uma bateria com duração excelente.

    Qualidade do material é excelente. Assim como a maioria dos fones é feito de plástico, mas muito bem acabado. É um fone muito bonito. Sobre o conforto, é super macio, não esquenta muito na orelha, e parece que não estou usando fone durante horas.

    Resumindo, eu adorei o fone e recomendo pra quem quer um fone de cancelamento de ruído ativo de qualidade, bonito e confortável. Ele não vai te decepcionar.
    Customer image
    Daniel Oliveira
    5.0 out of 5 stars Excelente
    Reviewed in Brazil on April 28, 2022
    Dentro da categoria dos fones com cancelamento de ruído, ele é excelente. Um dos melhores sistemas de cancelamento que já tive oportunidade de utilizar.

    Sobre o cancelamento, funciona de uma forma que eu não esperava. Realmente deixa o ambiente super silencioso. Funciona melhor ainda para sons mais constantes. Então para som de ventiladores, viagens de carro, avião e trem funciona muito bem. Caso aconteça algum barulho do seu lado, ainda escutaremos, porém muito baixo.

    O app do fone tem vários ajustes para melhorar a experiência de uso. Como ativação e ajuste baseados na sua localização. Controle de som adaptativo, que vai aprendendo sobre a sua voz pra que depois de um tempo, ele possa reduzir o cancelamento de ruído quando você iniciar uma conversa. (ótimo para ambientes de trabalho).

    A qualidade do som é boa. Não é profissional, peca um pouco nos agudos, mas para quem gosta de graves, é ótimo.

    O microfone é ok. Se você pretende conversar com alguém em locais barulhentos, não é um bom fone. Em um escritório com barulhos medianos, é bem aceitável.

    Sobre a bateria, estou na primeira recarga, usando a mais de 10 horas e o fone está em 90% ainda. Então me parece uma bateria com duração excelente.

    Qualidade do material é excelente. Assim como a maioria dos fones é feito de plástico, mas muito bem acabado. É um fone muito bonito. Sobre o conforto, é super macio, não esquenta muito na orelha, e parece que não estou usando fone durante horas.

    Resumindo, eu adorei o fone e recomendo pra quem quer um fone de cancelamento de ruído ativo de qualidade, bonito e confortável. Ele não vai te decepcionar.
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    13 people found this helpful
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    Joce C
    5.0 out of 5 stars Increíbles, simplemente increíbles.
    Reviewed in Mexico on February 28, 2022
    Color: BlackStyle: Headphones OnlyVerified Purchase
    Review completo como consumidor y profesional dedicado al audio, si te da flojera leer, de entrada te digo que esto vale cada centavo, no lo dudes ni esperes, rompe el cochinito porque te lo estás perdiendo.

    Ahora si para los que dudan de Dios:

    Hace 3 años adquirí los MDR-XB950N1, mejor conocidos como los Sony Extra Bass. Sin duda fueron una compra demasiado buena, pasé de unos Skullcandy Hesh 2 a los Extra Bass y vaya que la diferencia es muy considerable.

    Ahora, 3 años después decidí hacer un "upgrade", yo me dedico a la música, soy estudiante de la materia y me dedico al audio, la verdad es que no puedo llevarme mis audífonos de estudio fuera de casa, necesitaba unos que realmente ofrecieran buena calidad, portabilidad y facilidad de uso con mis aplicaciones. Encontré estos después de hacer un par de búsquedas en internet, los comparé con varias opciones y al final me decidí por comprarlos.

    En primera debo decir que he quedado impresionado por la tecnología que traen estos audífonos. Puedes personalizar el audio acorde a tu oreja, así es, a la forma de tu oreja, Sony te pide que tomes un par de fotos para que se puedan analizar y proveer mejor experiencia, nunca en mi vida había visto algo así.
    Desde que los abres se denota un producto bastante premium y que vale el dinero que se paga por él, ya que de hecho no es nada barato.

    La experiencia de abrirlo es excelente, pero es cuando bajas la aplicación que empiezas a ver lo brutal de estas máquinas. De adelanto estos audífonos ya vienen con carga máxima, o al menos así fue en mi caso, no te pide que los cargues ni nada, funcionan desde que los sacas de la caja. Son extremadamente cómodos y si eres miope como yo y usas fierros para ver, estos audífonos no te van a incomodar en ningún momento.

    No es que quiera advertir, sino más bien dar aviso de que por defecto los audífonos se oyen un poco flojos, el sonido está un poco saturado, y si te gusta escuchar música como el Heavy Metal o música clásica te quedas pasmado, no se oyen para nada como los Extra Bass que al salir de la caja otorgan un sonido fino y bien configurado. Estos no, pero entiendo por qué lo hacen, ya que como mencioné, la experiencia de verdad comienza cuando bajas la aplicación que tiene como mil opciones de configuración y optimización de sonido, así que prepárate para estar ahí unos 25 minutos de tu vida, que sin duda alguna por supuesto, lo valen.

    Una vez que has pasado las optimizaciones, toca jugar con el ecualizador, yo recomiendo configuración 400: 1 1K: 3 2.5K: 7 6.3K: 8 16K: 5 Clear Bass: +5 o +7 para escuchar Heavy Metal y música clásica, aunque si eres fan de los medios tal vez quieras mover un poco más, pero como dije, esto es libre y Sony te prevé todas las herramientas para que esto quede sabroso.

    Ya con todo listo, toca escuchar música, y ahí es cuando te da el golpe. Sabía que habría una diferencia entre los Extra Bass que tengo y los M4 que son estos, pero no sabía que realmente se fuera a notar tanto. Estos no son audífonos, son interfaces de audio andantes, además, Sony te regala una prueba gratis en cualquier servicio de restringe que contenga su servicio Sony Audio 3D, yo escogí Tidal, pero también puedes escoger otros 3 más, ahí aparece la opción.

    De verdad que escuchar música en formato de alta calidad como es el FLAC que te ofrece Tidal es algo maravilloso, inclusive después de varios años escuchando lo mismo, logré notar varios elementos musicales extras que antes ni sabía que existían en la canción, ahí es cuando te vas para atrás, es como por fin escuchar las cosas sin filtro. También recomiendo el formato "Loss-less" de Apple music en caso de que sean usuarios de iPhone o solo para que tengan una tercera opción. Sea cual sea el servicio que escojan, se oye increíble, pero sin duda combinado con formatos de baja compresión esto se vuelve místico.

    Claro que esto no es tan plano como unos audífonos de estudio, pero sin duda la experiencia se acerca bastante.

    En conclusión, estos audífonos realmente son un producto bastante premium, te otorgan no solo alta calidad de audio, sino una experiencia tecnológica muy innovadora, además vienen con su porta audiófonos y cables correspondientes, son muy cómodos y portables. Los recomiendo al 100% no duden en adquirirlo para nada.
    Customer image
    Joce C
    5.0 out of 5 stars Increíbles, simplemente increíbles.
    Reviewed in Mexico on February 28, 2022
    Review completo como consumidor y profesional dedicado al audio, si te da flojera leer, de entrada te digo que esto vale cada centavo, no lo dudes ni esperes, rompe el cochinito porque te lo estás perdiendo.

    Ahora si para los que dudan de Dios:

    Hace 3 años adquirí los MDR-XB950N1, mejor conocidos como los Sony Extra Bass. Sin duda fueron una compra demasiado buena, pasé de unos Skullcandy Hesh 2 a los Extra Bass y vaya que la diferencia es muy considerable.

    Ahora, 3 años después decidí hacer un "upgrade", yo me dedico a la música, soy estudiante de la materia y me dedico al audio, la verdad es que no puedo llevarme mis audífonos de estudio fuera de casa, necesitaba unos que realmente ofrecieran buena calidad, portabilidad y facilidad de uso con mis aplicaciones. Encontré estos después de hacer un par de búsquedas en internet, los comparé con varias opciones y al final me decidí por comprarlos.

    En primera debo decir que he quedado impresionado por la tecnología que traen estos audífonos. Puedes personalizar el audio acorde a tu oreja, así es, a la forma de tu oreja, Sony te pide que tomes un par de fotos para que se puedan analizar y proveer mejor experiencia, nunca en mi vida había visto algo así.
    Desde que los abres se denota un producto bastante premium y que vale el dinero que se paga por él, ya que de hecho no es nada barato.

    La experiencia de abrirlo es excelente, pero es cuando bajas la aplicación que empiezas a ver lo brutal de estas máquinas. De adelanto estos audífonos ya vienen con carga máxima, o al menos así fue en mi caso, no te pide que los cargues ni nada, funcionan desde que los sacas de la caja. Son extremadamente cómodos y si eres miope como yo y usas fierros para ver, estos audífonos no te van a incomodar en ningún momento.

    No es que quiera advertir, sino más bien dar aviso de que por defecto los audífonos se oyen un poco flojos, el sonido está un poco saturado, y si te gusta escuchar música como el Heavy Metal o música clásica te quedas pasmado, no se oyen para nada como los Extra Bass que al salir de la caja otorgan un sonido fino y bien configurado. Estos no, pero entiendo por qué lo hacen, ya que como mencioné, la experiencia de verdad comienza cuando bajas la aplicación que tiene como mil opciones de configuración y optimización de sonido, así que prepárate para estar ahí unos 25 minutos de tu vida, que sin duda alguna por supuesto, lo valen.

    Una vez que has pasado las optimizaciones, toca jugar con el ecualizador, yo recomiendo configuración 400: 1 1K: 3 2.5K: 7 6.3K: 8 16K: 5 Clear Bass: +5 o +7 para escuchar Heavy Metal y música clásica, aunque si eres fan de los medios tal vez quieras mover un poco más, pero como dije, esto es libre y Sony te prevé todas las herramientas para que esto quede sabroso.

    Ya con todo listo, toca escuchar música, y ahí es cuando te da el golpe. Sabía que habría una diferencia entre los Extra Bass que tengo y los M4 que son estos, pero no sabía que realmente se fuera a notar tanto. Estos no son audífonos, son interfaces de audio andantes, además, Sony te regala una prueba gratis en cualquier servicio de restringe que contenga su servicio Sony Audio 3D, yo escogí Tidal, pero también puedes escoger otros 3 más, ahí aparece la opción.

    De verdad que escuchar música en formato de alta calidad como es el FLAC que te ofrece Tidal es algo maravilloso, inclusive después de varios años escuchando lo mismo, logré notar varios elementos musicales extras que antes ni sabía que existían en la canción, ahí es cuando te vas para atrás, es como por fin escuchar las cosas sin filtro. También recomiendo el formato "Loss-less" de Apple music en caso de que sean usuarios de iPhone o solo para que tengan una tercera opción. Sea cual sea el servicio que escojan, se oye increíble, pero sin duda combinado con formatos de baja compresión esto se vuelve místico.

    Claro que esto no es tan plano como unos audífonos de estudio, pero sin duda la experiencia se acerca bastante.

    En conclusión, estos audífonos realmente son un producto bastante premium, te otorgan no solo alta calidad de audio, sino una experiencia tecnológica muy innovadora, además vienen con su porta audiófonos y cables correspondientes, son muy cómodos y portables. Los recomiendo al 100% no duden en adquirirlo para nada.
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    Dusky
    5.0 out of 5 stars Amazing Noise Cancellation & Great out of the box sound.
    Reviewed in Canada on February 24, 2022
    Color: BlueStyle: Headphones OnlyVerified Purchase
    Sound Quality (5/5)

    These are the first headphones I've owned that when first listening to them I didn't immediately flinch and look for the nearest EQ. I'm no sound engineer, but definitely it has great bass and great quality for mids & highs.

    Noise cancelation (5/5)

    Although this is my first set of headphones that support this feature. I'm really blown away by it. I have an air purifier in my office, and even at medium setting. The fan is pretty noisy. But with these things on, I can barely hear it, and that's with no music/movie playing. But as soon as I turn on a movie or song, I seriously can't tell it's on.

    I read some people say they could hear a waterfall or something in the background. I can't hear anything other than silence, or what I'm listening to.

    Wireless/Wired (4/5)

    Being able to use the headphones with them powereoff with a wire, or have them connect wireless via bluetooth is an amazing feature. And it works really well!

    I was really surprised however that I don't seem to be able to use this headset with the bluetooth of my main PC. It has a really think glass panel, so I'm wondering if it's not because of that. If you own a case with a glass panel, maybe double check with another set of bluetooth headse/earbuds to see how the conenction goes.

    Audio Delay/lag on Bluetooth (5/5)

    I own a mini laptop and it only has bluetooth 4.1. But for some reason when I watch videos or movies, I'm virtually unable to tell whether there is lag. Unlike any other bluetooth earbuds I've owned. The delay is amazing. Obviously your mileage may vary, but it's something that drove me insane with my previous wireless earbuds. Don't have this problem here!

    Gestures (4/5)

    I wasn't really looking forward to the gestures pad. But it turns out to be working really well. Once in a while an action won't register. But it's really rare for me.

    Play/Pause on a PC can be a little weird though. One day I was listening to spotify while working, and then with the tab still opened I started watching youtube after work. And after pausing said video and unpausing it, using the headset. It ended up starting the playback of both my spotify tab, and my youtube tab.

    Comfort (4/5)

    First day I wore them I was a little concerned since, even though I have a small head. I felt like the headphones were pretty tight on my head. But after even just 2 days of use. It's already leagues better. Either I got used to it, or it's 'breaking in'.

    The cups are pretty comfortable. Wish they would be just a tad larger, not sure if I have big ears. But I can tell that part of my right ear touches the pad. And I'm wondering if I ever end up pulling a really long work, or gaming session if it'll end making my ear feel pinched. One of my older headsets did that.

    One thing that I was happily surprised was the weight of the headset. With such an impressive battery life and suite of features. I was expecting this thing to be rather heavy. Compared to a Corsair Void (probably a bad example) it's light as a feather.

    Pairing Headphones with 2 Devices (3/5)

    First thing, this feature is only possible via the headphone's native app. Meaning you can't perform this type of sync with the physical sync button. Once you have the devices regisered on the app, then you can enable a setting and select which 2 devices you want.

    On the topic of "2 devices", I guess Is should have read more on this feature. But I use 2 PCs at home, a media and a work/gaming PC. And I really would have liked to be able to on the fly, switch between audio of both. But it turns out that you can only connect to 1 phone, and something else. It can be 2 phones, but not 2 PCs.

    Included Accessories (3/5)

    The case it comes with is great. Hard-shell clam design, with some neat nook where you can shove the USB C charging cable, audio cable and airplane adapter thing. But as much as I like the quality and how it snuggly holds on to and protects the headphones. Not sure if mine is a fluike, but whoever decided to sew the elastic mesh bag on the 'bottom' part of the clam. Kind of silly.

    The audio cable is 'OK' if you use it for your phone. But if you want to use it for a PC you'll for sure either need an extension or a longer cable period. But at least it's a usesable lenght albeit a little conservative.

    But the USB type c charging cable. I hope you have a USB hub available. Depending on the case/setup you have. I'm pretty sure a lot of people wouldn't be able to use that cable to connect the headphones to their PC's back USB ports. Well you could do it, but depending on your case or setup. The headphones won't be able to rest on either the top of your case, or the desk/floor it's own. They'll end up dangling. (Which I think would be a bad idea.)
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    Amazon Customer
    5.0 out of 5 stars Really love these headphones
    Reviewed in Australia on November 18, 2023
    Color: BlackStyle: Headphones OnlyVerified Purchase
    Clear crisp sound