Amazon.com: Customer reviews: Sony Wireless Bluetooth In Ear Headphones: Noise Cancelling Sports Workout Ear Buds for Exercise and Running - Cordless, Sweatproof Sport Earphones, Built-In Microphone, EXTRA BASS

Top positive review

All in all, a brilliant little invention by Sony!

Reviewed in the United States on June 9, 2018

Zero wires and noise canceling were my priorities, and while expensive, I am really enjoying these. I have them in black and wear them to the gym and just about everywhere else I go, sometimes I only wear the left one. I almost always keep the charging case plugged into the car. The charging case bumps this product up to 5-stars for me, just make sure you press them in snuggly and wait a moment for the charging indicator to light up. Noise canceling isn't as amazing as full headphones like Sony WH1000XM2 or Bose QuietComfort 35 II, but it definitely makes a difference. Love that you can make adjustments in the app on Android, and I assume iOS. It takes a bit of practice to sort of twist these into your ears, but once in, they are in to stay. All in all, a brilliant little invention by Sony!

UPDATE:
Oops, no need to twist these into place like I originally wrote, doing so seems to have irritated my ears and resulted in some dry skin up there. Comfort Ear Natural Moisturizer cleared that up, no more twisting them into place and my ears are doing a lot better.

UPDATE (after a year of use):
Using these daily and really enjoying them, the battery and charging case seems to be holding up well. It is necessary to clean up any wax build-up every few weeks, a few minutes and about 6 q-tips and the case and earbuds are good as new. If I can get a couple of more years out of these they will have been one of my best investments.

Top critical review

Critical reviews›

A. Jacob

High Hopes // Major Disappointment

Reviewed in the United States on August 7, 2018

I had very high hopes for these, especially after watching and reading many reviews before buying. Sadly, I was disappointed with nearly every feature—the only reason I give them 1 star is for a somewhat attractive product design (although the charging case and lid are VERY flimsy and cheaply made).

Sound: The sound settings available via the accompanying app, and the default sound settings, are all subpar—especially for the pricepoint. They had paper thin bass that easily distorted (theres an electronic feature in these designed to mask the poor bass by giving it an artificial electronic boost), overwhelming highs that also distorted, and extremely muddy mids. The soundstage is practically non-existent, meaning these sound very one-dimensional and flat. The max volume (with and without the active noise canceling) is really low, and doesn't really conceal average street and gym noises.

Functionality: The button controls aren't well-designed and are somewhat cumbersome to use—especially if you're trying to change a track while you're running or working out. Also, and this was the nail in the coffin, there's a MASSIVE latency issue. Not sure why some reviews play this down, but when changing tracks there was on average a 2-3 second delay. So as you're looking for that right track and hear it, chances are you've already unknowingly clicked 2-3 tracks past it, and have to go back. Also, the latency issue is a major problem when trying to use any kind of video editing or music apps—again, 2–3 seconds past what you're hearing.

Comfort: Weigh a little too much for completely wireless. In-ear foam not comfortable and needed constant adjusting while working out.

Overall: Disappointing on nearly every level and returned them immediately.

2 people found this helpful

661 total ratings, 319 with reviews

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From the United States

Bradley

All in all, a brilliant little invention by Sony!

Reviewed in the United States on June 9, 2018

Verified Purchase

Helpful

A. Jacob

High Hopes // Major Disappointment

Reviewed in the United States on August 7, 2018

Verified Purchase

2 people found this helpful

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B. Hennessy

Short battery life

Reviewed in the United States on July 2, 2020

Verified Purchase

This is my first pair of in-ear wireless headphones, so maybe I was naive about the battery life. But when the description said up to nine hours of life, I assumed that was on a single charge like my much cheaper Sony bluetooth earbuds that were connected by a wire. Apparently that 9 hours includes the recharges you get out of the case. I think that is deceptive and should be clarified in the description. So far I have gotten less than three hours on a charge. To recharge in the case takes an hour or more, and you cannot use the buds independently while the other is charging, because only the left bud connects to the phone, while the right connects to the left. So when the left one dies, you have no headphones until it is recharged. I suppose three-ish hours is adequate for a workout or run, but I like to keep an earbud in one ear and listen to music or podcasts throughout my shift, and having to put it away for an hour less than three hours onto my shift is a bummer.

Everything else is fine, the sound quality is good, the larger ear inserts made a nice tight fit in my ears, and they stay in place well. The noise concealing is good enough to improve sound quality, while the ambient setting is good when you are wearing it at work and need to be able to speak conversationally with others without pulling the bud out.

Maybe I was expecting too much out of battery technology for such small devices. But 3 hours of life is pretty short. I will probably keep looking for another set with longer battery life, even if that means a cable with a larger battery attached.

Helpful

EVMO

Fantastic sound, exceptional fit, and impressive connectivity

Reviewed in the United States on July 14, 2018

Verified Purchase

I've had these for about a week now and am pleasantly surprised, considering how many critical expert reviews I have seen. All the critiques you hear in those reviews basically seem to be true - battery life is shorter than some competitors. The noise cancelling is not as effective as Bose. The case is kind of fiddly. But the pretty fantastic sound, exceptional fit, and impressive connectivity with almost no audio hiccups in the first week, make them a great choice overall. For me, the admitted shortcomings also aren't that big of a deal. For example, I rarely have an opportunity in my daily life to listen to music for 3 hours uninterrupted. Hence the battery life is sufficient for me. I also love the fact that you can easily cycle through noise cancelling, ambient sound, and off mode with the left side button. That third option mostly eliminates irritating wind noise when you are outside. In addition, the excellent fit provides great noise isolation and preserves high quality sound including bass, even when the external environment has tons of competing noise, and when you are sweaty enough that other earbuds would typically lose a good seal. Finally, the noise cancelling as I said is not as jaw-dropping as others. But it's still pretty good and a distinguishing feature on earbuds of this sort.

4 people found this helpful

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Matt B

As for the noise cancelling options they were great and I look forward to trying these out on ...

Reviewed in the United States on May 26, 2018

Verified Purchase

I bought these mainly for the noise cancelling while I work around loud equipment, but as I got them today after work I took them to the gym for the first trial. I normally wear over the ear sports earphones because I sweat a lot and my previous earbuds would slip out. Towards the end of 4 miles I thought I felt some slipping, but I'll need to wait for another day to update that. 4 miles is a win in my book.

As for the noise cancelling options they were great and I look forward to trying these out on my next flight Monday where I normally wear larger noise cancelling headphones.

The sound straight out of the box was good, but not great. However once I downloaded the sony app and I played with the EQ settings I found the sound to be great.

I also find these to look a lot nicer and less awkward compared to the apple buds that everyone is now wearing.

Overall, very happy after the first day.

36 people found this helpful

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J T

Avg at best unfortunately...

Reviewed in the United States on July 21, 2018

Verified Purchase

Earphones sound quality for music works fairly well. They stay in the ear ok while working out too. The main reason I gave them 2 stars though is because the talking function with them is horrendous. It literally sounds like you are in a wind tunnel irrespective of if I’m in a quiet office or outside walking. You can barely hear anything. I’ve tried adjusting all the settings on the app while talking and nothing really does anything. If I could return these I would as I think there are probably better multi function earphones out there. Recently I have also had issues with the right earphone not turning on...

One person found this helpful

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Giancarlo Mazzocco

10 for 10 Would Recommend

Reviewed in the United States on August 18, 2019

Verified Purchase

These are very durable. I’ve had mine for a year and half. These have become a mainstay for me. I wear them while I play basketball and they stay in my ears pretty well unless I get extremely sweaty. They’ve been drenched in sweat, thrown across courts, put through the washing machine by mistake. They’ve definitely taken a ton of abuse from me and they still sound amazing like the day I got them. My only negative opinion of these is that the battery life could be a little better, but they’d be too perfect then.

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J. Popp

I always considered Sony to be great, but these are certainly not their best work

Reviewed in the United States on November 15, 2020

Verified Purchase

I'll start this review by saying that have long been resistant to getting Ear Buds, mainly because I've always been worried about them falling out. But having been a long time Sony consumer, from headphones to computers to Televisions, I've always found their products to be top of the line and well worth the price tag. Well, there is an exception to every rule.

On the positive side, I will say the noise canceling features and sound quality of these ear buds for the time I had them were exceptional. Music and voices were always crisp and clear and they even managed to rise above the loudest of ambient noises. I can't fault these pairs for their sound performance.

Where these fell way short was both in battery life, comfort and ultimately in the ability to not fall out when running. The battery life is listed at nine hours, but even in the first week I used them, the buds powered off with little more than six hours use (only listening to music). And I hadn't been wearing these for more than a couple of weeks before they started to drop out of my ear when running. Fortunately, the couple of times it happened at first I managed to catch them. Not tonight though. I made the mistake of turning off my music and taking out one to answer my phone while cooling down from a run and unbeknownst to me, the other one fell out while I was on the phone.

On the upside, I suppose $100 bucks to learn the lesson that Sony is no better than anyone else and it's time to move on to buying a "lesser" and cheaper models is here. I'd been very, very careful before I would ever purchase something like this again. Save yourself the hassle and anger and pick up a cheaper pair for the longer haul.

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Justin

True Wireless - Not designed for fast movers or phone calls.

Reviewed in the United States on May 24, 2018

Verified Purchase

I've only had these for one day and used them for about 6 hours, will continue to update as I use them more.

I bought these with the intention of using them while cycling, as the cord from my current Sony set gets in the way and tends to creep up my jersey and cause tugging on the buds. After putting in 20 miles last night, in a variety of wind and traffic conditions, here's my initial thoughts:

Pros:
Good noise cancellation options - Both settings work pretty well. I was able to hear traffic noise with that option selected, and can hear voices but not much else on the other.
Sound - these sound great. Nice clear highs, good powerful bass. See Cons for issues with adjustability
Low-profile design/Stays put in ear - They are bigger than Airpods, but these actually stay in your ear (why i bought these as they have a similar retention system as my favorite wired pair)
Bluetooth - connection seems pretty stable, but I've noticed occasionally it drops and then recovers quickly, usually in less than a second.

Cons:
Wind noise - Clearly Sony didn't put this on a cyclist to try out or just didn't care. The wind noise is crazy when traveling at speed.So much so that I'm going to give them one more ride and see if it's something I can live with or not, it's really, really overpowering
Equalizer options - You have to download the app to manage the connection and earphone settings. This has a ton of preset settings for the equalizer, but you can't manually tweak them to your liking.
The Mic - picks up a lot of background noise from conversations going on around. I've received multiple complaints of background noise when I've been in a moderately busy room with normal conversation levels occurring around me. This does not happen with my wired earbuds.
Phone calls are mono only - Not sure why this is, it's unlike any other experience I've had with headphones and calls. The call audio only comes out of one bud in standard phone calls, WhatsApp, and Bluejeans calls. Worth noting that I'm pairing with an Iphone 7 Plus. This is a big Con for me.

***********
Update:
Used the headphones for a bit over a week now, all of my observations above are still spot on.

Battery life has proved itself outstanding. I'm really liking the charge pod, and when empty, the buds seem to get a decent recharge once stored in a pretty short time. ~15 mins got them to "medium" charge level from totally empty affording me at least an extra 30-40 minutes of usage before I was able to fully recharge them.

The mono sound in calls still annoys me to no end. I'm hoping they'll put out a firmware update soon to address this issue.

The wind noise is still pretty overpowering, but I've gotten used to it. Put in another 60 miles on the bike in varying wind conditions. It can get really loud when there's high winds, but under normal wind conditions the sound doesn't bug me as much as it first did.

If Sony fixes the mono call issue, mic picking up too much background noise, and equalizer configuration limitations, these would definitely get 4 stars from me.

351 people found this helpful

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J.D.

Impressed.

Reviewed in the United States on June 2, 2018

Verified Purchase

First of all, these are the first pair of advanced headphones I've purchased. So I am not an expert in headphones. But I am expert in low end sports bluetooth headphones having many versions including low end true wireless ear buds. So I had pretty high expectations for headphones costing this much. These have met my expectations. The noise cancellation is good. It is not as good as some of the high end over the ear versions I have tried but I didn't expect this to be the case. But I am glad they put that option into these and I find myself using and enjoying this feature. The ambient mode and voice modes also appear to work well enough, allowing outside sounds in. The sound quality in my opinion is quite good and I like the app and the ability to try different sound profiles. We should be able to modify the equalizer ourselves rather than just flip through profiles. Maybe that will come later or maybe I just can't figure out how to do that just yet.
If you want the sound to blast your eardrums out of your head these may not be for you. I can easily tolerate the highest volume settings. It's pretty loud but in my opinion could definitely be louder at the highest volume setting. But I really enjoy the sound quality. Right now I want to use these headphones to listen to my music and that has never been the case before. The clarity is very good. I believe the bass is sufficiently deep. The highs and mids are good, and again you can play with the equalizer profiles in the app to find a setting for you.
The charging case appear to work sufficiently. I wish the indicator lights indicated full charge instead of the red lights just turning off. There does not seem to be a way to know that each of the individual buds is fully charged. The app gives you a battery level but it gives you one indicator for two independently charging buds? Not sure how well that works. I have no idea how well the case and charging will hold up over time. That's actually a concern of mine but can't comment intelligently on this at this point, of course.
The bluetooth connectivity works well and the buds seem to be able to maintain connection with one another with no problems. With low end true wireless, the ear buds sometimes cannot keep connection with each other very well. I have not tested the distance the ear buds can maintain connection from the phone but leaving the phone in one place in my home and going troughout the home, up and down stairs found no issues with losing connectivity.
The earbuds fit into the ear and stay put and are comfortable. I feel that they have done a very nice job here. I do not fear them falling out when running and mowing etc. I do not feel that these are too big in the ear or weigh too much to interfere with comfort at all. I think they have pretty good look to them. I ordered black.
Overall very pleased and I find myself wanting to use them a lot right now.

3 people found this helpful

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Sony Wireless Bluetooth In Ear Headphones: Noise Cancelling Sports Workout Ear Buds for Exercise and Running - Cordless, Sweatproof Sport Earphones, Built-In Microphone, EXTRA BASS –Black WF-SP700N/B

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Sony Wireless Bluetooth In Ear Headphones: Noise Cancelling Sports Workout Ear Buds for Exercise and Running - Cordless, Sweatproof Sport Earphones, Built-In Microphone, EXTRA BASS –Black WF-SP700N/B

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