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Plantronics 204800-21 Backbeat Pro+ Wireless Noise Canceling Hi-Fi Headphones

3.7 3.7 out of 5 stars 88 ratings

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Brand Plantronics
Model Name BackBeat PRO+
Color Black
Form Factor Over Ear
Connectivity Technology Bluetooth

About this item

  • NOISE-CANCELING HEADPHONES: Block out background noise while working, relaxing, and traveling with on-demand active noise canceling technology.
  • MULTIPLE DEVICE SYNC TECHNOLOGY: Listen to a movie on your tablet and quickly answer the call on your smartphone; these headphones are compatible with all smart devices including iPhone, iPad, and Droid devices.
  • HIGH QUALITY AUDIO: Rich and lifelike audio delivering rich bass, crisp high, and natural mid tones through extremely comfortable headphones.
  • LONG LASTING BATTERY LIFE: The Plantronics technology offers up to 24 hours of listening while providing 330 feet of Bluetooth range.
  • COMFORT: Perfect travel and in-flight headphones include pillow soft ear cups to provide lasting comfort while canceling and isolating background noise.

From the brand


From the manufacturer

Plantronics BackBeat PRO+

Wireless, active noise canceling Headphones + Hi-Fi Bluetooth USB Adapter

Get lost in rich, lifelike music from your computer and mobile device, making every moment your own.

With extended, Class 1 Bluetooth range and up to 24 hours of continuous wireless use, you’re going to need a longer playlist.

Technical Specifications

  • Bluetooth 4.0 + EDR
  • Stream up to 330 feet
  • NFC pairing for Android devices.
  • Up to 21 days standby time.
  • Controllable active noise canceling.
  • Multipoint technology
  • Dual microphones
  • 40 mm dynamic drivers.

Bring your music to life

Bluetooth technology in many computers wasn’t designed for music and headphones. The BackBeat PRO+ includes a high‐fidelity Bluetooth USB adapter to deliver the brilliant audio detail of your music, movies, and videos.

With up to 24 hours of continuous streaming, power‐saving features, and non‐stop listening with the optional cable, you’re going to need a longer playlist.

BackBeat PRO+ BackBeat PRO
Customer Reviews
Battery life 24 Hours 24 Hours
On-demand ANC
Class 1 Bluetooth
Smart sensors
Dual microphones for calls
Includes 3.5mm audio cable for wired listening
Dual microphones for calls
Hi fidelity audio (PC/Laptop)
Class 1 USB Bluetooth Adapter
Full cross-platform compatibility

What's in the box

  • Headphones^Bluetooth USB adapter
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    Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here [PDF ]

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    Plantronics 204800-21 Backbeat Pro+ Wireless Noise Canceling Hi-Fi Headphones

    Plantronics 204800-21 Backbeat Pro+ Wireless Noise Canceling Hi-Fi Headphones


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    Product Description

    Music makes any moment more personal. Every day, we stream our digital music to create a personal soundtrack while at home, work, running errands, and even while traveling. To find refuge from a noisy world and immerse in your music, slip on the new Plantronics Backbeat PRO stereo headphones and let rich, lifelike audio make every moment your own. With up to 24 hours of continuous wireless use, you're going to need a longer playlist.

    Customer reviews

    3.7 out of 5 stars
    3.7 out of 5
    88 global ratings

    Customers say

    Customers like the battery life of the headphones. They say it lasts days without dying. They also like the quality and sound quality. However, some customers have different opinions on connectivity, durability, comfort, shape, and weight.

    AI-generated from the text of customer reviews

    47 customers mention37 positive10 negative

    Customers like the sound quality of the headphones. They say the bass response is like nothing they've ever heard, the voice is clear to others, and the noise cancelling works. They also appreciate the Bluetooth connectivity with built-in noise canceling phone connectivity.

    "...Sound Quality is really really impressive, however since this is my first set in this price range i can not make any comparison...." Read more

    "...Active noise cancelling is ok, better than some others I have tried but not as good as the Bose QC 35 my boss has but they were about $150 cheaper..." Read more

    "...I am not an expert but I can tell that these headphones provide superior sound quality to many of the headphones with less options available...." Read more

    "...Sound quality for me is great, not the best but it's still great!..." Read more

    18 customers mention18 positive0 negative

    Customers are satisfied with the quality of the headphones. For example, they mention it's an excellent headset, with fantastic sound quality. Some say that the bass response is like JBL. Overall, most are happy with the headphones' performance and say they exceed their expectations in every way.

    "...The head phones do ok, though they do work in drowning out ambient noise (engines, air conditioning, etc.)..." Read more

    "...have small ears or don't mind on-ear phones these are really great bluetooth headphones." Read more

    "Excellent headphones. I just got a pair of these to replace my Bose noise canceling headphones...." Read more

    "...- they're half the price of Beats, JBL, etc... but these are truly incredible... the bass response is like nothing i've ever heard...." Read more

    10 customers mention10 positive0 negative

    Customers are satisfied with the battery life of the headphones. They mention that it lasts days without dying.

    "...Battery LIFE is just enormously brilliant...." Read more

    "...Battery Life: Awesome...." Read more

    "...battery life is great, bluetooth range is the same as standard bluetooth headset and the extra +plus dongle is the same range a standard bluetooth..." Read more

    "...The battery life is amazing too. I typically walk about 1/4 mile to get to class and there are plenty of cars that drive by...." Read more

    15 customers mention8 positive7 negative

    Customers are mixed about the durability of the headphones. Some mention that the quality is great and feels solid, while others say that the brackets cracked and fell apart. The leather headband started coming apart about 8 months into ownership, flaking that gray.

    "...Build quality is really good and feels solid. I was impressed with it. (..." Read more

    "...About 4 months into ownership the headband brackets cracked and fell apart, heavy duty black zipties have held up great as a replacement...." Read more

    "...used plantronics bluetooth ear buds for several years now, they are very durable and user friendly...." Read more

    "...There were times when it would crackle a bit, but the fix for this is to keep my phone in my pocket... too easy...." Read more

    14 customers mention7 positive7 negative

    Customers are mixed about the connectivity of the headphones. Some mention that they love the wireless, and have great extended bluetooth wireless range. They also say that it can listen both wirelessly and wired, with bluetooth + NFC compatibility. However, some customers have connections issues and comfort issues. They say that the phone connection is a fatal flaw, and the product does not pair with iPhone.

    "...It is: wireless, anc, bluetooth connectivity to laptop or mobile device, 330 ft range..." Read more

    "The sound quality of the headphones is good, but there are connections issues, as well as comfort issues...." Read more

    "...Durable quality/construction- Nice carrying case- Can listen both wirelessly and wired- bluetooth + nfc compatible-..." Read more

    "...and then, maybe about once a week(sometimes twice) it freaks out while connected to my phone...." Read more

    11 customers mention5 positive6 negative

    Customers are mixed about the comfort of the headphones. Some mention that it sits very comfortable and snug, while others say that it is bulky and not extremely comfortable on the ears, and ultimately end up making your ears sore. They also say that the headphones are a bit heavy and do cause ear fatigue quicker than they are used to.

    "...headphones is good, but there are connections issues, as well as comfort issues. The earcups don't actually go all the way around your ears...." Read more

    "...This set sits very very comfortable. Keep in mind that they are a little heavier that most of the competition...." Read more

    "...main complaint is that it is bulky and not extremely comfortable on the ears. Ears sweat after using for extended periods...." Read more

    "...They are comfortable, snug, and they are not as heavy as reported in other customer feedback.Battery Life: Awesome...." Read more

    9 customers mention4 positive5 negative

    Customers are mixed about the weight of the headphones. Some mention that they are snug and not as heavy as reported in other customers, while others say that they're a bit heavy and do cause ear fatigue.

    "...They are comfortable, snug, and they are not as heavy as reported in other customer feedback.Battery Life: Awesome...." Read more

    "...the only issue I have with them is that they are very heavy and they hurt my ears a little...." Read more

    "awesome headphones. lightweight, great sound, and work flawlessly with my iPhone 6. highly recommend." Read more

    "...My only 'issue' is that they are a bit heavy and do cause ear fatigue for me quicker than I am used to from Bose." Read more

    8 customers mention4 positive4 negative

    Customers are mixed about the shape of the headphones. Some mention it's well designed, while others say it feels a little cheap.

    "...It'll be a big plus for air travel.The softcase is nice and of high quality, but these headphones do not swivel totally flat and are big...." Read more

    "...Ears sweat after using for extended periods. Felt a little cheap in comparison to other bluetooth wireless headphones in similar price range...." Read more

    "...Good battery life- Durable quality/construction- Nice carrying case- Can listen both wirelessly and wired-..." Read more

    "...it on 3 desktop computers and 2 laptops and it does not work, complete trash, the cable to connect to the device..." Read more

    Not bad at first but showing aging and questionable design.
    3 Stars
    Not bad at first but showing aging and questionable design.
    These things sat on my desk and were used to listen to music while I was working at my computer, they were charged every night and treated very well. About 4 months into ownership the headband brackets cracked and fell apart, heavy duty black zipties have held up great as a replacement. The pleather headband started coming apart about 8 months into ownership, flaking that gray vinyl all over. About the same time as the headband started falling apart the ear cups started to split. I scraped off the rest of what I could and as time has gone on they have continued to degrade.Bluetooth range, with my old One+ 6 about 60 foot through a wall or two, with my newer One+ 7T about 100 foot. I never did get the USB dongle to work in my computer, drivers and windows 10 didn't seem to work.Battery life was never 24hr but it could have easily been 18hr actual use constantly streaming music over bluetooth. Now several years on they get about 9hr of battery life and die quickly when they start to go low. I realized I had never written a review when I came to Amazon looking for a new battery and ear pads.These headphones have some sort of sensor that can tell if you take them off, they pause music etc. I noticed early on that if I bent over they would pause, any fast head movement caused them to pause, walking by my microwave while it was running caused them to pause. Kinda annoying, wish that feature could be disabled.Active noise cancelling is ok, better than some others I have tried but not as good as the Bose QC 35 my boss has but they were about $150 cheaper at the time too.
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    Top reviews from the United States

    Reviewed in the United States on June 29, 2016
    This was my first noise canceling headset that i ever bought, deciding on this set because a) some of the other equivalent set are to expensive and b) i was fortunate enough in knowing someone that recently bought the Plantronics as well and letting me try them out.

    Sound Quality is really really impressive, however since this is my first set in this price range i can not make any comparison.

    This set sits very very comfortable. Keep in mind that they are a little heavier that most of the competition. Battery LIFE is just enormously brilliant. intelligent functions like stopping Music automatically when you take the set of is very impressive and helpful.

    In the beginning i though the easy touch Pause/Play, Volume, Mic, etc buttons on the ear cups was a useless gimmick, however since i have gotten used to using these simple touch buttons i can not see ever buying a headset like this without them - they have proved to be very useful indeed.

    Build quality is really good and feels solid. I was impressed with it. (( i have had the set only for about two months and have traveled with it only once. ))

    Surprisingly good find.
    One person found this helpful
    Report
    Reviewed in the United States on March 2, 2020
    These things sat on my desk and were used to listen to music while I was working at my computer, they were charged every night and treated very well. About 4 months into ownership the headband brackets cracked and fell apart, heavy duty black zipties have held up great as a replacement. The pleather headband started coming apart about 8 months into ownership, flaking that gray vinyl all over. About the same time as the headband started falling apart the ear cups started to split. I scraped off the rest of what I could and as time has gone on they have continued to degrade.

    Bluetooth range, with my old One+ 6 about 60 foot through a wall or two, with my newer One+ 7T about 100 foot. I never did get the USB dongle to work in my computer, drivers and windows 10 didn't seem to work.

    Battery life was never 24hr but it could have easily been 18hr actual use constantly streaming music over bluetooth. Now several years on they get about 9hr of battery life and die quickly when they start to go low. I realized I had never written a review when I came to Amazon looking for a new battery and ear pads.

    These headphones have some sort of sensor that can tell if you take them off, they pause music etc. I noticed early on that if I bent over they would pause, any fast head movement caused them to pause, walking by my microwave while it was running caused them to pause. Kinda annoying, wish that feature could be disabled.

    Active noise cancelling is ok, better than some others I have tried but not as good as the Bose QC 35 my boss has but they were about $150 cheaper at the time too.
    Customer image
    3.0 out of 5 stars Not bad at first but showing aging and questionable design.
    Reviewed in the United States on March 2, 2020
    These things sat on my desk and were used to listen to music while I was working at my computer, they were charged every night and treated very well. About 4 months into ownership the headband brackets cracked and fell apart, heavy duty black zipties have held up great as a replacement. The pleather headband started coming apart about 8 months into ownership, flaking that gray vinyl all over. About the same time as the headband started falling apart the ear cups started to split. I scraped off the rest of what I could and as time has gone on they have continued to degrade.

    Bluetooth range, with my old One+ 6 about 60 foot through a wall or two, with my newer One+ 7T about 100 foot. I never did get the USB dongle to work in my computer, drivers and windows 10 didn't seem to work.

    Battery life was never 24hr but it could have easily been 18hr actual use constantly streaming music over bluetooth. Now several years on they get about 9hr of battery life and die quickly when they start to go low. I realized I had never written a review when I came to Amazon looking for a new battery and ear pads.

    These headphones have some sort of sensor that can tell if you take them off, they pause music etc. I noticed early on that if I bent over they would pause, any fast head movement caused them to pause, walking by my microwave while it was running caused them to pause. Kinda annoying, wish that feature could be disabled.

    Active noise cancelling is ok, better than some others I have tried but not as good as the Bose QC 35 my boss has but they were about $150 cheaper at the time too.
    Images in this review
    Customer image
    Customer image
    Reviewed in the United States on December 14, 2015
    To set conditions, I was in search of a wireless (Blue Tooth) over the ear headphones that allows me to place and receive phone calls with a noise canceling capability for a long period of time. I acknowledge that it would be hard to find a headphone that provides the best of these features without breaking the bank. After a lot of research and this purchase, her is the quick down and dirty.

    Noise Cancelation (the only reason why this gets a 4 star rating from me). The head phones do ok, though they do work in drowning out ambient noise (engines, air conditioning, etc.) they do have a "hiss" when the feature is turned on. Somewhat annoying, this "hiss" is seems to be too invasive and counterproductive to a noise canceling head set. Nothing spectacular in this area, Bose has this portion of the market locked in.

    Audio: The sound is great. I am not an expert but I can tell that these headphones provide superior sound quality to many of the headphones with less options available. I am sure a trained professional can argue against me, but for an amateur, they are more that sufficient.

    Phone Calls: The headphones are awesome in this respect. The accelerometers in the headphones answer the call when you place the headphones on your head. This is a neat feature that I did not expect to be as useful as it is. I know that some people reported the phone calls were not clear, I have not heard any negative remarks and test calls proved to be clear. I am sure that the Blue Tooth works great at 300 feet on an open football field, but in the house, it seemed to work "OK" between floors. There were times when it would crackle a bit, but the fix for this is to keep my phone in my pocket... too easy.

    Comfort: I did not feel any issues with wearing these headphones for a long time. They are comfortable, snug, and they are not as heavy as reported in other customer feedback.

    Battery Life: Awesome. Traveling for long periods of time, I am not concerned about the 24 hour battery life others may be concerned about.

    Extra: You can (at the press of a button) hear what is going on around you. By pushing one button, the music stops and the microphones amplify sound allowing you to have a conversation, listen for sirens, etc. This is an added bonus I was not expecting.

    I give it a 4 star only for the "hiss" that is somewhat counter productive.
    28 people found this helpful
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    Top reviews from other countries

    Thierry
    5.0 out of 5 stars sound is amazing. Phone mic work perfecly
    Reviewed in Canada on June 21, 2016
    Wow, sound is amazing. Phone mic work perfecly. Base is loud! I'm able to be anywhere in my appartment whitout any bluetooth probleme. Little delay on my galaxy Samsung tablet but no delay on my nexus 5.
    One person found this helpful
    Report