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- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Add to your order
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- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
Add an Accessory:
Honeywell CHW3610W1001 Wi-Fi Water Leak And Freeze Detector, 1 -Pack
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Purchase options and add-ons
Brand | Honeywell |
Power Source | Battery Powered |
Product Dimensions | 7"L x 7"W x 2.5"H |
Number of Batteries | 3 AA batteries required. (included) |
Control Method | App |
About this item
- Plumbing
- Manufacturer: Honeywell
- Country of manufacture: Taiwan
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Product details
- Is Discontinued By Manufacturer : No
- Product Dimensions : 7 x 7 x 2.5 inches; 0.8 ounces
- Item model number : CHW3610W1001
- Batteries : 3 AA batteries required. (included)
- Date First Available : July 8, 2016
- Manufacturer : Honeywell
- ASIN : B01I58G0OS
- Best Sellers Rank: #156,706 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement)
- #108 in Water Detectors & Alarms
- Customer Reviews:
Product Description
Water Detection System, Console, Size 3 In. x 1-1/4 In., Height 3 In., Width 3 In., Connection Wi-Fi Home Network, Cable Sensors for Extended Surface Area, FCC part 15, Standards FCC part 15, Includes Detector, Cable Sensor and (3) AA Batteries
From the manufacturer
Product Features
- Water leak detection
- Temperature & humidity sensing
- Mobile & audible alerts
- Reusable and easily cleaned
- Water sensing cable included to expand coverage
Honeywell CHW3610W1001 Wi-Fi Water Leak and Freeze Detector, 1 -Pack
CHW3610W1001 Wi-Fi Water Leak and Freeze Detector, 1 -Pack
Use to detect temperatures that can freeze pipes, and humidity that could damage valuables.
The sensors have the ability to record and log your humidity and temperature of the area you are monitoring.
Each can be individually named and registered in the Lyric App and easily connect to your home Wi-Fi network.
If a leak is detected or pipe begins to freeze, the Lyric App on your phone will alert you wherever you are.
About Honeywell
Honeywell is a Fortune 100 company. In 2018, Honeywell ranked 77th in the Fortune 500. The company has been an innovator, constantly creating more solutions for building smarter, more sustainable solutions. Honeywell has a diversified portfolio of manufacturing products that have become synonymous with high efficacy, quality and trust. From manufacturing residential thermostats to working with armed forces or collaborating with NASA for space shuttle technologies, Honeywell continues to expand its range of offerings that also includes heating & cooling devices, air quality control systems, and safety/security solutions that are utilized across homes, workplaces and industrial locations.
What's in the box
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of installation of the alarm. They mention that it's fairly easy to setup via the iOS app and that it can be set up any where. They also like the humidity notifications. However, some customers have reported issues with connectivity, saying that the product won't connect to their WiFi network. Opinions are mixed on performance, leakage detection, app, and alarm.
AI-generated from the text of customer reviews
Customers find the installation of the alarm to be fairly easy. They mention that it's easy to install and sync with their phone via the iOS app. Some say that the device is powered so it is easier to set up any where. Overall, most are satisfied with the ease of installation and use of the product.
"...Setup was easy. Download a phone app. It helps you connect to your wifi and it manages the device...." Read more
"...Honeywell is battery powered so it is way easier to set up any where - D-Link is a plugin type and no outlets in places like under bathroom sinks...." Read more
"...Very easy for us to set-up with their free app (no special hub needed) & installing them means he placed them where we wanted them...." Read more
"...Both work off the same honeywell app which is easy to set up...." Read more
Customers like the humidity notifications provided by the alarm. They say it gives a daily readout of temperature and humidity, and seems to accurately report temperature and moisture levels. Some customers also mention that the alarm is reliable in detecting heat problems.
"Really works great and I can view the temperature and humidity anytime on my phone...." Read more
"...It gives a daily readout of temperature and humidity. I have one set up at our main home and a second at a vacation home...." Read more
"...The app is nice too. Let’s me monitor temperature and moisture. Great product so far. I’d buy another one and recommend to anyone who is interested." Read more
"I feel a lot more comfortable with this in my basement, humidity notifications, water leak notifications. Easy set up...." Read more
Customers appreciate the value of the alarm. They say it's an inexpensive way to monitor their home and get an extended warranty.
"...It was an inexpensive way to get extended warranty. Would give 5 stars if notification of an issue was also texted...." Read more
"This is a very inexpensive way to monitor my home from any potential issues with water leaks and furnace problems...." Read more
"Worth the cost..." Read more
"Well Worth It!..." Read more
Customers are mixed about the performance of the alarm. Some mention that it works well so far, is a great product, and is reliable. Others say that it's a failure and a waste of money.
"...This is my second unit. My first unit is about two years old and works perfectly. Wanted a monitor on each level of my home." Read more
"...Got the email in the morning! Water already in basement.Good device, but if you can send an email, should be able to send a text!..." Read more
"Received next day after ordering! Came in plain white, flimsy box...was not packaged as another user had pictured, it was not Honeywell factory..." Read more
"Works well, already alerted me twice...." Read more
Customers are mixed about the leakage detection of the alarm. Some mention it's great, because it can detect a leak in a fairly large area, and is the most reliable leak sensor they have got. However, others say that it does not detect leaks, but the cord does. Some say that after about 10 days the leak detector stopped working, and has never once sent a leak alert during numerous tests.
"This sensor has alerted me of kitchen sink leaks that I was unaware of and if went undetected, could have cost me hundreds in cabinet repairs!..." Read more
"...For 3 days anyway. The sensor is now offline and won’t connect to wifi again...." Read more
"...cable acts as a water detector, which is great, because it can detect a leak in a fairly large area...." Read more
"...My sensor does not detect leaks but the cord does....the cord has to get wet...." Read more
Customers are mixed about the app. Some mention it's nice, easy to install, and downloads the app for phone alerts is simple. Others say it'll not work with their T10 thermostats, the software is weak, and the app is intermittent.
"...The app is virtually useless...." Read more
"Very easy to install - app is great - have D-Link sensors also- Honeywell much, much better- This unit is a detector & so is the line sensor...." Read more
"The hardware is great but the software is intermittent. I have 3 of these and the battery failed on one with no notice. Guess what?..." Read more
"...the operation of Honeywell Lyric detector but it is not available at the Apple's App Store for the Korean market...." Read more
Customers are mixed about the alarm. Some mention that it's loud and set off the alarm immediately. They say it'll send notifications to their phone with ease. However, some customers say that it doesn't provide remote alerts and timely updates of temperature and humidity.
"...The app, however, doesn’t seem to work and it doesn’t provide remote alerts...." Read more
"...I did test it, putting a little bit of water on it, and it set off the alarm immediately...." Read more
"...of water damage in my basement and this piece of crap never sent me the first alert until today - as the contractors were finishing up, the stupid..." Read more
"...Tested it and it worked perfectly. The alarm is loud and I received to alert immediately." Read more
Customers are dissatisfied with the connectivity of the alarm. They mention that it won't connect to their WiFi network, does not pair with their phone, and eventually disconnects. Some customers also report that the app does not work with their ISP.
"...Out of the box the system wouldn’t connect to our wifi so I called their customer service line and got someone to help me install it...." Read more
"...I have 5g and it would not recognize my wifi, however, customer service explained it and all is well...." Read more
"...One went offline for around 3 hours once in the last few days (its only 30 ft. from router) but otherwise no problems yet." Read more
"...my hotspot on all the time and if I turn off hotspot the unit is no longer connected to let me know if there is an issue...." Read more
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The detector essentially does 3 things. Even the Quick Start Guide that comes with it doesn't explain them well, but the full manual is a little more helpful if you search for it online. Temperature and humidity are two of the things it senses. It looks at them once per hour no matter how you configure the device, and sleeps the rest of the time. Alert ranges and notifications are configured in the app. The device sends updates to the app 1, 2 or 3 times per day (your choice) which go on the graph you can view in the app. The temperature also sends an alert (you set up how who and how you want to get them) any time the set parameters are exceeded (e.g., if it drops to freezing) when it checks each hour. You cannot, BTW, view the current temperature or humidity, only what it was at the last update.
Water (flood) alerts are the third thing the detector does, separately from temperature and humidity. If it senses water it will sound a 100 dBA local alarm (which unfortunately cannot be disabled, though it can be silenced), and will send you any push alerts you have set up. These alerts should only take up to a minute to come through, according to their literature.
Setup was easy. Download a phone app. It helps you connect to your wifi and it manages the device. After setup the device itself will actually only communicate via wifi. You access the device via your phone app. BTW, when putting in the batteries you will see a faint "batteries" label in one corner on the bottom of the base. Rather than "prying" off, it is actually a soft plastic base that peels off once you get it started.
As others have mentioned, there is a seal on the box stating "Professional Installation Only" if you want the full 5 year warranty. Since "installation" means installing batteries and setting it on the floor (or optionally plugging in the included cable) this restriction is a little irritating but "oh, well."
Having just set this up I don't know yet how well it reports or remains connected. I'm looking forward to trying it out. I will report back if anything goes amiss.
I chose these after doing a lot of reading about these and other manufacturer's alternatives, and I still believe they're the best overall solution from both a hardware and software interface standpoint. But I also think Honeywell has a quality control issue with them - so if you buy, TEST them. Don't assume that all is well just because they went through setup without problems.
Top reviews from other countries
I have done self test to ensure it works and it works better than expected !
Great product A++