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PetSafe ScoopFree Crystal Smart Self-Cleaning Cat Litter Box - WiFi & App Enabled - Hands-Free Cleanup With Disposable Crystal Trays - Less Tracking, Superior Odor Control - Includes a Disposable Tray

4.1 4.1 out of 5 stars 1,197 ratings

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Complete Smart (Wi-Fi)
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About this item

  • APP-CONNECTED LITTER BOX: This litter box is connected to the My PetSafe app on your smart phone so you can monitor your cat’s health and her litter box from anywhere, even when you’re not home
  • AUTOMATICALLY CLEANS FOR WEEKS: The hands-free cleaning cycle runs 20 minutes after your cat leaves her litter box and rakes solid waste into a waste trap; simply swap 1 fresh litter tray per month
  • TRACK YOUR CAT’S HEALTH: Real time usage data shows as an activity log in your app so you can track your cat’s litter box activity to note any irregularities that may signal possible health concerns
  • NEVER TOUCH OR SEE SMELLY WASTE: Disposable, leak-proof trays are pre-filled with premium crystal litter for unbeatable odor control; automatic rake sweeps waste into covered trap to lock away smells
  • NOTIFICATIONS FOR PEACE OF MIND: Based on the number of times your kitty has used her litter box, you can customize your app to receive reminders when it’s time to change or order more litter trays
  • LITTER INCLUDED: One disposable tray and a bag of litter is included so you can live ScoopFree as soon as you open the box
  • FOR USE WITH CRYSTAL LITTER ONLY: For optimal performance, use ScoopFree Premium Crystal Litter with your automatic litter box
  • U.S.-BASED CUSTOMER CARE: Our pet product experts are here to help you and your pet and are available by phone, email or chat if you have any questions

Customer ratings by feature

Sheerness
4.4 4.4
Easy to clean
3.5 3.5
Value for money
3.2 3.2
Scent
3.1 3.1

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$269.95
Get it as soon as Tuesday, Mar 19
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From the manufacturer

Scoopfree complete smart self-cleaning litter box so clean you'll forget you own a cat the solution
Goodbye scoop, hello clean The complete solution with effortless clean-up. No scooping for up to 30

Stay Connected

Custom Pet Profiles

Hands-free cleaning. Track Their Health

Set Reminders

Build your pet's profile on the My PetSafe App. Along with Kitty's name and photo, you can add their breed, birthday & weight. Personalize it!

Monitor your cat's usage from anywhere. Real time data shows usage so you can track litter box activity to note any irregularities that may signal possible health concerns. Your cat's litter box will stay fresh with both automatic and manual raking options available.

Customize and receive reminders from your app to let you know when it's time to place your order for new replacement litter trays.

3 Pack ScoopFree Trays ScoopFree Reusable Litter Tray for automatic self-cleaning cat litter box ScoopFree Front Entry Hood for Self-Cleaning Cat Litter Box ScoopFree Premium Blue Crystal Litter 2-Pack for cat litter box. Alternative to clumping litter PetSafe Litter Mat for Cat Litter Boxes. Prevents Litter tracking PetSafe Smart Feed, app enabled pet feeder
Subscribe to ScoopFree The Official Reusable Tray Give them some privacy No more clumps Less tracking, less sweeping Hungry? Feed from anywhere
Customer Reviews
4.6 out of 5 stars
37,570
4.5 out of 5 stars
17,132
4.4 out of 5 stars
811
4.4 out of 5 stars
38,892
4.5 out of 5 stars
1,652
4.3 out of 5 stars
1,934
More PetSafe Solutions for You and Your Cat Includes 3 disposable, leak-proof litter tray refills. Available in 3 different types – Lavender, Original and Sensitive. Reusable Litter Tray that comes with a bag of ScoopFree Original Crystal Litter. The ScoopFree Litter Box Privacy Cover keeps your floors cleaner by preventing fly-away litter from escaping on 3 sides of the litter box. The same great crystal litter that is found in our trays. Use with a ScoopFree Reusable Tray or a standard litter box! Captures excess litter from your cat's paws, keeping your hallways litter free. With your smartphone in hand, you can feed your best friend anytime, from anywhere, with the PetSafe Smart Feed Automatic Pet Feeder.
PetSafe Rebrand Brand Sign-off

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Product details

  • Product Dimensions ‏ : ‎ 27.6 x 19.1 x 6.2 inches; 18 Pounds
  • Item model number ‏ : ‎ Complete Smart (Wi-Fi)
  • Date First Available ‏ : ‎ May 18, 2020
  • Manufacturer ‏ : ‎ Radio Systems Corporation
  • ASIN ‏ : ‎ B087C6XZCL
  • Country of Origin ‏ : ‎ China
  • Customer Reviews:
    4.1 4.1 out of 5 stars 1,197 ratings

Product Description

The ScoopFree Crystal Smart Self-Cleaning Litter Box automatically cleans for weeks with no scooping or refilling, so you can spend more time with your cat and less time worrying about her litter box! Plus, this litter box is connected to the My PetSafe app on your smart phone so you can monitor your cat’s health from anywhere. Completely disposable, leak-proof trays are pre-filled with premium crystal litter for unbeatable odor control, and a covered waste trap locks away solid waste and smells. When it’s time to clean up, all you have to do is swap a fresh litter tray once a month for a single-cat household. Based on the number of times your kitty has used her litter box, you can even customize and receive advance reminders from your app to change or order more litter trays. There’s never been an easier, techier way to love and care for your cat! PetSafe brand is here to help you and your pet LIVE HAPPY TOGETHER.

Top Brand: PetSafe

Highly Rated
4.3/5 star rating from 100K+ customer ratings
Trending
100K+ orders for this brand in past 3 months
Low Returns
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Customer reviews

4.1 out of 5 stars
4.1 out of 5
1,197 global ratings

Customers say

Customers are happy with ease of use of the litter box. However, they are not happy with value, saying it's not cost effective to pay $15 a week on cat litter. They also are disappointed with size. Customers have different opinions on smell, ease of cleaning, performance, quality, and durability.

AI-generated from the text of customer reviews

22 customers mention22 positive0 negative

Customers find the litter box easy to use. They say it's convenient, with no complications with the box itself.

"It's an expensive start up but it's worth it. It's incredibly easy setup and change. Our 16 yr old cat took to it within a day...." Read more

"...For me and my busy lifestyle, the convenience outweighs the cost." Read more

"This system is really good. Not having to scoop litter everyday is very convenient...." Read more

"...Set up was VERY easy...." Read more

74 customers mention32 positive42 negative

Customers are mixed about the smell of the litter box. Some mention that it helps with smell and drying up urine, while others say that the "odor-free" claims can get quite smelly.

"...The Litter Robot stunk to holy hell inside the ball with a heavy ammonia smell...." Read more

"...Looking at the difference with litter the smell is almost non existent (get close enough ans you may get a whiff), there is no dust, she tracks a..." Read more

"...That compartment fills and stinks in less than a week with a kitten. It has to have the clumps removed...." Read more

"...First, while it does help with odor control at first with a fresh set of litter, in about a week there is a veeeeeeery obvious smell that starts..." Read more

71 customers mention26 positive45 negative

Customers are mixed about the ease of cleaning the litter box. Some mention that it is great, easy to clean and makes less work for cat box clean up, while others say that it's horrible to clean. The mechanism that scoops the poop is extremely soiled and it gets litter all over the floor. The machine, but honestly, it wreaks of cat feces and urine after about 5 days, and it makes a huge mess.

"...The crystal litter is so expensive, and it just soaks up the urine and sits there, it doesn’t get raked to the back. I feel terrible for my poor cat...." Read more

"...non existent (get close enough ans you may get a whiff), there is no dust, she tracks a couple little crystals but nothing like littee, and IT..." Read more

"...Poop also becomes trapped in the rake and has to be manually cleaned...." Read more

"...Absolutely horrific to clean that out. I used qtips, paper towels, bleach spray, etc. and several passes to get everything out...." Read more

45 customers mention29 positive16 negative

Customers are mixed about the performance of the litter box. Some mention that it really works, while others say that it just doesn't work as advertised, the auto take started up, and the app is a bit of a pain.

"...At first, it worked decently well (Mind that the little one was only 10 weeks old at this point)...." Read more

"...It can be confusing to use but I don't think it works correctly either...." Read more

"...I also love that I can track usage. Again, this is pricey and it may not be for everyone...." Read more

"...I like that I can monitor the usage from my phone and receive reminders for tray changes, although I have never had to use the reminders...." Read more

31 customers mention12 positive19 negative

Customers are mixed about the quality of the litter box. Some mention they're super amused watching the box scoop itself, and it's less work than scooping daily. However, others say that the poop gets stuck in the rakes, and the rakes are constantly off line. They also say that it never raking properly, and that the design requires you to have 3-4 rakers.

"...Poop also becomes trapped in the rake and has to be manually cleaned...." Read more

"...Overall I’m going to keep it because it is less work than scooping daily...." Read more

"...In addition, my poor baby boy has had digestive issues, and his poop stuck to the rake. It was a night to clean...." Read more

"...It reminds you to change the litter and you can see how many uses by looking at your phone screenIt's wonderful!" Read more

28 customers mention10 positive18 negative

Customers are mixed about the durability of the litter box. Some mention it's a nice product, the most beautiful invention of all times, and the litter lasts for at least 30 days. Others say that the trays are very expensive and it doesn't last near as long as advertised, the box and how it works, but it broke after six weeks. The poop pieces and merely breaks it down, which then gets mixed into. It's expensive to maintain. The litter does not last 28 days, and two months later the rake broke.

"...Realistically all the litter needs to be changed out WEEKLY. But unless you’re made of money and time that’s not going to happen...." Read more

"...It definitely lasts longer. Two packs of litter are about $16. We used to go through a huge bin of litter every week or two...." Read more

"...First it was the fact that 1 pack of litter can barely last a week. It gets so full that it literally starts to flow over the front edge of the bin...." Read more

"...are made of "recycled material" similar to cardboard, which does not hold up very well with liquid over time...." Read more

63 customers mention16 positive47 negative

Customers are dissatisfied with the value of the litter box. They mention that it is not cost effective to pay $15 a week on cat litter, the replacement litter trays are very expensive, and it doesn't last near as long as advertised. Overall, some customers find the product to be expensive and not worth it.

"...So far, this is my experience. First off, the litter trays are super expensive, nearly cost prohibitive...." Read more

"**UPDATE** I wish I had never bought this. The crystal litter is so expensive, and it just soaks up the urine and sits there, it doesn’t get raked..." Read more

"...No scooping is worth the cost. Plus, the amount of litter we were buying, scooping, changing, smelling etc ends up being more than the crystals...." Read more

"...I have had no issues with this litter box. The replacement disposable trays are pricey but it is a convenience I feel is worth it...." Read more

12 customers mention3 positive9 negative

Customers are not satisfied with the size of the litter box. They mention that it is too small and broke within 30 uses. Some customers also say that it did not fit right.

"...a rug to go around it and pee pads to go on the bottom, the rug was too small but I will update if the pee pads help...." Read more

"The litter collector is very small. That is located in the back of the box, and makes ot difficult to reach...." Read more

"...door to keep our pup out of the litter and so far we’ve had zero issues with small and no complications with the box itself...." Read more

"...Also its pretty big in size. It cant be placed in the bathroom because this type of litter has to kept away from moist environment...." Read more

Don’t buy it!
1 Star
Don’t buy it!
**UPDATE** I wish I had never bought this. The crystal litter is so expensive, and it just soaks up the urine and sits there, it doesn’t get raked to the back. I feel terrible for my poor cat. She keeps urinating outside of the box because it’s reeks so badly of ammonia and urine. Realistically all the litter needs to be changed out WEEKLY. But unless you’re made of money and time that’s not going to happen. Save yourself, your pet and your wallet - don’t buy this. I was super excited for this. I decided to downsize after years with the litter robot because I now only have one cat. I got the more expensive wifi option which I didn’t quite realize only tells you when the cat stepped on the tray and when/option to rake. The extra money really wasn’t worth it. I’ve only had it set up for 6 days and I’ve had to “scoop”/ reposition the litter 3 times and my cat urinated outside of the box once because she didn’t find it to be clean enough (this was the first time I went and scooped myself). She took to I fairly quickly, I put it where I had her old litter-box to signal this is where she’s suppose to go now. Added a little bit of her old litter (I saw this suggested). And put her old box next to the new one, covering it up more and more every day until I removed it as an option. She does not seem to like the crystal litter and I will tell you I don’t blame her, it gets everywhere and while I normally have slippers on I walked on a piece once and it is like GLASS! I also tried vacuuming it up and it’s leaves scratches all over my floors. I’m going to have to shop around for other litter options (for her and I). Overall I’m going to keep it because it is less work than scooping daily. But do not for a second believe you can go more than 3 DAYS without managing it, and I highly doubt you can go more than 2 weeks without changing out the tray. Because in 6 days my one, female, 9 y.o. Cat has nearly halfway filled the back compartment.
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Top reviews from the United States

Reviewed in the United States on August 22, 2020
Model: Complete Smart (Wi-Fi)Style: UncoveredVerified Purchase
106 people found this helpful
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Reviewed in the United States on April 9, 2021
Model: Complete Smart (Wi-Fi)Style: UncoveredVerified Purchase
120 people found this helpful
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Reviewed in the United States on August 17, 2023
Model: Complete Smart (Wi-Fi)Style: Front EntryVerified Purchase
12 people found this helpful
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Top reviews from other countries

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Lizeth Mendieta
1.0 out of 5 stars Se me daño y no lleva ni 3 meses de uso.
Reviewed in Mexico on July 19, 2022
Model: Complete Smart (Wi-Fi)Style: Front EntryVerified Purchase
Afroza Tanzeena
5.0 out of 5 stars I love this product
Reviewed in Canada on January 16, 2022
Model: Complete Smart (Wi-Fi)Style: UncoveredVerified Purchase
One person found this helpful
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Kristine Murray
5.0 out of 5 stars Worth the jump if you can afford
Reviewed in Canada on December 2, 2021
Model: Complete Smart (Wi-Fi)Style: UncoveredVerified Purchase
11 people found this helpful
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Rach
4.0 out of 5 stars Pretty good but needs a price adjustment for refills ASAP
Reviewed in Canada on July 28, 2021
Model: Complete Smart (Wi-Fi)Style: UncoveredVerified Purchase
14 people found this helpful
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Bassem
5.0 out of 5 stars Won’t connect
Reviewed in Canada on April 26, 2021
Model: Complete Smart (Wi-Fi)Style: UncoveredVerified Purchase
6 people found this helpful
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