Amazon.com: Customer reviews: Jabra Elite Active 65t - Black True Wireless Sport Earbuds Black

Top positive review

I love the earbuds so much I am on my 2nd pair.

Reviewed in the United States on May 23, 2022

I personally think these are the best earbuds you can get, especially for the price. After 3-4 years of daily use I had to buy a new pair money wasn't a factor and instead of getting a different brand or even the newer version I was glad I was able to buy this exact pair again. They are perfect, you can use the right earbud by itself, long lasting both in battery life and durability, great sound quality and mic, fits in my ears perfectly, never have fallen out, and is more or less water and sweat proof. Highly recommend.

2 people found this helpful

Top critical review

Critical reviews›

Tim Gordon

Two pairs in a row defective out of the box

Reviewed in the United States on June 27, 2022

I had a set of these for a couple years, loved them. Unfortunately I lost them a few weeks ago and eventually had to order a new set to replace them.

The first set arrived and neither earbud would turn on. I followed all mfg instructions to reset the case and earbuds, but nothing worked. I returned them and a replacement set showed up a few days later.

Only the right earbud would turn on this time, and again I tried every trick I could find online from both the msg and 3rd party sources but nothing worked to get the left earbud turned on.

These fit my ears perfectly, but obviously Jabra's quality control has slipped badly recently. I returned the 2nd pair, switched over to some Samsung Galaxy Buds and I'm done with Jabra. Disappointing.

2,832 total ratings, 922 with reviews

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From the United States

Hunter Harrell

I love the earbuds so much I am on my 2nd pair.

Reviewed in the United States on May 23, 2022

Color: BlackStyle: Elite Active 65tVerified Purchase

2 people found this helpful

Helpful

Tim Gordon

Two pairs in a row defective out of the box

Reviewed in the United States on June 27, 2022

Color: BlackStyle: Elite Active 65tVerified Purchase

Helpful

Amazon Customer

It pairs easily with apple devices.

Reviewed in the United States on November 17, 2020

Color: BlackStyle: Elite Active 65tVerified Purchase

So far so good. I’ve had them for only a couple of months; let’s hope they last a while. It paired easily with all my devices. Sound quality is good. My only problem with them is the left earbud doesn’t stay in well. I use medical tape to keep it in place. The right earbud stays fine.

Helpful

fishgal

Great customer service!

Reviewed in the United States on February 3, 2023

Color: BlackStyle: Elite Active 65tVerified Purchase

After living with malfunctioning headphones for a month, I finally contacted customer service and they sent me an upgrade at new cost. Thanks for being a great company Jabra!

Helpful

Ocean Love

Do not power on.

Reviewed in the United States on April 24, 2022

Color: BlackStyle: Elite Active 65tVerified Purchase

First Jabra's I purchase from Amazon was not a good experience. I wish I could rate on performance but unfortunately the earbuds did not power on??!!! I was so psyched on using them at the gym but was let down. I charged them for the required 2 hours and tried different troubleshooting tips until I finally gave up and request a refund. Why can't they be tested before releasing them to the consumer??!!

Anyway going to try again... Crossing my fingers... Will I be disappointed again....? To be continued...

4 people found this helpful

Helpful

Angel Camacho

Three strikes and you're out!

Reviewed in the United States on June 22, 2022

Color: BlackStyle: Elite Active 65tVerified Purchase

I first ordered this product in early June. When I received it, the right ear bud did not turn on. I left it to charge overnight and it was still dead. I figured I just received a defective item and returned it and reordered a new one. The second arrived and, this time the left ear bud would not turn on. I returned the second set, and I decided to give them one more chance and ordered a third pair. Guess what? The left ear bud on the third pair also did not turn on. I'm done! This company will not get my money now or in the future. I'm returning this and getting a different brand. DO NOT BUY!

Helpful

Canoe Racer

Fit perfectly and stay put

Reviewed in the United States on August 30, 2022

Color: BlackStyle: Elite Active 65tVerified Purchase

These fit and stay in ear. Easy to control the volume. Easy to start and stop my audio.

Helpful

Denzel Moten

Great sound

Reviewed in the United States on February 23, 2020

Color: BlackStyle: Elite Active 65tVerified Purchase

Great sound but not the loudest

Helpful

Timothy L.

Not as good as Bose

Reviewed in the United States on February 17, 2020

Color: BlackStyle: Elite Active 65tVerified Purchase

I have been a Bose proponent for years owning a Bose Lifestyle system, the QC15 and the QC35 series II headphones. Purchased these since the audiophile reviews indicated they were Better than the Bose SoundSport Free. What I found was the reviews which discuss the left earbud cutting in and out were true. I experienced this phenomenon some of the time. It occurred at specific locations. The cutting in and out should only occur if there is not sufficient reflective surfaces for the Bluetooth to bounce from. In the locations where I lost the left earbud connectivity there seemed to be adequate surfaces. As a matter of fact I used my Bose QC35’s and a set of Bose SoundSport Frees, that I borrowed from a friend, in those locations with no cutting in or out. Also the sound is not even in the league of the Bose SoundSport Free. The one thing I did like were the controls which were intuitive and easy to use. Also the Jabra app is excellent. I will be purchasing the Bose SoundSport Free‘s.

One person found this helpful

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D. Oldenkamp

Lasted longer than one year warranty but not longer than two years.

Reviewed in the United States on January 22, 2024

Color: BlackStyle: Elite Active 65tVerified Purchase

Earbuds worked well when new. After 16 months, the music would start cutting in/out. Now, I'm also getting "device not connected" followed by "device connected" message. Tried re-pairing earbuds as recommended by Jabra but still no good. Getting ahold of a real body at Jabra support does not appear to be an option.

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