Amazon.com Return Policy: You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
I LOVE my new keyboard!! I'm learning Spanish and, I'm starting to type in the language a lot more now.. I already use the Spanish keyboard as my main keyboard on my phone, so it's nice to have a physical one on my PC as well.
The build quality on both the keyboard itself and the mouse are very good! The keyboard is nice and sleek, with the keys feeling very tactile. The shape of the mouse is very different from my previous one but, I like this one better actually. It's very comfortable to use, fits in your hand easily. The scrolling wheel thing in the middle of the two buttons of the mouse is smooth, but you can feel each time it spins, which is nice because you might only want to scroll a certain amount.
All in all I am VERY happy with my purchase! I think the only thing that could make this keyboard any better would be if it had back lights on it... But, I just bought a small desk LED light thing that I use so, oh well..
After only 4 months of use, the USB receiver (dongle) stopped working. Took it to a computer repair shop and was told that it was not fixable. This product should have a minimum life-spam of a year, but it did not last long. I could not find out if is possible to buy only the receiver and keep using the keyboard and mouse that are in perfect conditions.
Returned it. It doesn't work. I tried everything but the Spanish characters did not work. I seems that Windows does not recognize it or there is very complicated process that needs to be done to make it work. I couldn't fine any help on the internet.