![Canon PIXMA TS6420a All-in-One Wireless Inkjet Printer [Print,Copy,Scan], Black, Works with Alexa](https://images-na.ssl-images-amazon.com/images/I/61x6KTFR8yL._AC_UL160_SR160,160_.jpg)
First off, the "What's in the Box" blurb on the page that I ordered from was incorrect: the printer does not come with a CD or a USB cable. It does come with the two necessary ink cartridges: one for color and one for black. That said, the CD is really not necessary, and I purchased a USB cable from Amazon for $8.99 which was delivered the next day.
Setup was simple, following the very clear and easy instructions. Going online to 123.hp.com gets you to the software download, accomplished quickly in simple steps. I opted out of the automatic ink option, since this is a printer that will not be used frequently. After the connections and setup were done, the single test page printed, in color, very quickly. I also printed a page that was simply text - it printed very quickly (less than 5 seconds from hitting the "print" option on the app). There is a recent review as of this writing that complains that the printing is very slow, but I would guess that is a local software or connection problem, and not a problem with the printer, unless the unit is defective in some way.
All in all very pleased with the footprint (it sits with room to spare on a 20" X 10" side table top), ease of use, functionality, quality, and value.
Update 7-18-2023: Still a good, compact, reliable printer for light use and basic tasks. But I have it directly connected and dedicated to a single desktop computer, so I can't comment on the WiFi issues. I must modify my initial statement about how quickly it prints text - my first pages were MS-Word documents, and it worked flawlessly and fast. Printing text from PDF files is much slower, about 45 to 60 seconds per page. So not a printer I would recommend for high volume PDF file printing.
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Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn morePRODUCT CERTIFICATION (1)
EPEAT products are assessed against criteria including energy use and have a reduced sustainability impact across their lifecycle.
From the manufacturer
At a glance
Main features
Functions, wireless and mobile printing
Additional features
Designed to fit and look good virtually anywhere
Compare HP DeskJet Printers
 Currently viewing |  Learn more |  Learn more |  Learn more | |
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Customer Reviews
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29,885
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4,300
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747
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2,104
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Functions
| Print, Scan, Copy | Print, Scan, Copy | Print, Scan, Copy | |
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Print speed (up to)
| 8 ppm black, 5.5 ppm color | 7.5 ppm black, 5.5 ppm color | 7.5 ppm black, 5.5 ppm color | 7.5 ppm black, 5.5 ppm color |
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Wireless networking
| 802.11b/g/n | N/A | N/A | 802.11b/g/n |
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Display
| Icon LCD | N/A | Button LED | Icon LCD |
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Dimensions (inches)
| 15.86 x 6.97 x 5.55 | 16.76 x 8.49 x 4.89 | 16.74 x 11.97 x 5.87 | 16.74 x 11.97 x 5.87 |
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Input/output capacity
| 60 sheets, 25 sheets | 60 sheets, 25 sheets | 60 sheets, 25 sheets | 60 sheets, 25 sheets |
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Weight (lb)
| 5.13 | 4.44 | 7.55 | 7.55 |
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HP Scroll Scan
| Yes | N/A | N/A | N/A |
Compare with similar items
This Item  HP DeskJet 3755 Compact All-in-One Wireless Printer, HP Instant Ink, Works with Alexa - Seagrass Accent (J9V92A) |  |  |  | |
| Price | — | $99.99 | -20% $199.00 List: $249.99 | -18% $399.99 List: $489.99 |
| Delivery | — | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 |
| Customer Ratings | ||||
| Print Quality | ||||
| Tech Support | ||||
| Value for money | ||||
| Touch Screen | ||||
| Sleep mode | ||||
| Sold By | — | Amazon.com | Amazon.com | Amazon.com |
| printer output | Color | Color | Color | Color |
| printer technology | Inkjet | HP Thermal Inkjet | Inkjet | Inkjet |
| paper size | 3 x 5 to 8.5 x 14, Letter, Legal, Envelope | 8.5 x 11;8.27 x 11.7;8.5 x 14;7.16 x 10.12; | 3.5” x 3.5” (Square), 4” x 6”, 5” x 5” (Square), 5” x 7”, 7” x 10”, 8” x 10”, Letter (8.5” x 11”), Legal (8.5” x 14”), U.S. #10 Envelopes, Card Size (91mm x 55mm) | 3 x 5 to 8.5 x 14, Letter, Legal, Envelope |
| print media type | envelopes, paper plain | paper plain | paper plain, envelopes, glossy photo paper | paper plain, envelopes, card stock |
| max input sheets | 60 | 60 | 50 | 250 |
| connectivity tech | wireless, wired | 802.11b/g/n | USB, Wi-Fi | wireless, wired |
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I will never buy another printer. Here's why...
Ecomvandemic
Reviews with images
Would not work out of the box - carriage locked
This printer comes with VERY FEW printed instruction sheets, which one would assume means it is simple to setup. Unbox, plug in, insert ink cartridges, connect via USB, WiFi direct or add to your WiFi network and voila!Except when I plugged it in and opened the front panel to install the ink cartridges, I could hear/see the cartridge carrier shake and vibrate but it would not move to the open area to allow installation. I looked inside for one of those large red/orange tabs that sometimes secures movable components, but none were visible. I checked the instructions AGAIN - nothing. I viewed the setup/get started videos on the HP website, no mention of anything to remove.Error code 3E on the panel which means 'carriage malfunction' (no surprise). Instructions on how to clear the error were about removing paper jams. Have yet to print anything, so no paper has been through it. After 30 minutes of back and forth I am ready to box it up and return it and as I turn it over, I hear a 'rattle'....hmmm. I shake a bit, more rattle. I look inside and shake and waaay in the back, I see a small white plastic piece. I cannot reach it with my hand, so I continue to turn and shake until this piece falls out (see picture).Plug it back in and the carriage centers as it should and I can proceed with installation.While the installable HP printer app is well designed and easy to use, and there are numerous pages of instructions you can print by pressing buttons on the printer, HP should include just a little more information - especially about the carriage lock AND use one that is a more visible color.Another potential problem is if you sign up for 'Instant Ink' - the ink delivery service.This service requires connectivity from the printer to HP using a webservice. Unfortunately, this feature was disabled by default (at least on this printer). When I tried to register I kept getting a rather innocuous error. After a bit of frustration and way too much time, I found reference to how to enable it, but using a browser to connect to the printer directly. Cool - except I was prompted for a password, which wasn't provided anywhere. None of the 'usual defaults' worked, nothing listed on the HP site/web search worked but I found mention of how to reset it to not need a password, which I did. This also reset the WiFi settings on the printer - phhht. Fortunately, the HP software made setting that up, AGAIN straight forward, but I mean - COME ON!All total, I spent approx 2hrs of frustration getting this tiny box setup when it should have been <30 minutes.As a result of these experiences, I rated this printer 1 for tech support due to setup issues and 3 overall.For those not familiar with WiFi Direct, be aware that when you are connected to the printer you are NOT connected to your internet connection. I've had more than a few friends get frustrated by that. I recommend you avoid it unless you have used it before. It's benefits in your average home environment is, IMO- limited.
Top reviews from the United States
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Reviewed in the United States on November 13, 2023
Color: SeagrassStyle: HP DeskJet 3755Verified Purchase
Reviewed in the United States on July 12, 2021
Color: SeagrassStyle: HP DeskJet 3755Verified Purchase
Complicated set up for a super simple printer.
Reviewed in the United States on July 12, 2021
So, I generally do not make reviews for things that I pay off of Amazon. Usually when I buy some thing, the item is already reviewed thousands and thousands of times. This though, is an exception. I had to buy a printer out of complete necessity as my old printer died on me suddenly. I liked the price accessibility of this printer, as well as the size. I bet the bullet and purchased it, hoping for the best. Setting this thing up was the most complicated thing I’ve ever had to experience. I don’t know if it was because I’m on the wrong type of Wi-Fi, or my laptop is not updated. But this took me nearly 6 hours to unsuccessfully set up wireless. I had to go out of my way to buy a USB cord to connect to my laptop in order to print. That being said, now that it’s connected with the USB cord it works great. Printing is a little slow, but I didn’t expect it to be insanely fast as it’s a very basic simple printer. I have read that anytime it does any updates or any diagnostics, it prints out a page. Though that is frustrating I’m honestly not too concerned as you get a pretty good deal when you do instant ink through HP. If I hadn’t been so pressed for time, I probably would not have bought this printer. Would I buy it again? Possibly. I think if you have a PC with windows, this would work wonderfully for you. I don’t think that iOS software meshes too easily with this printer. Then again I am no tech guru, so don’t take my word for it. It does the job, it’s sleek, affordable, and looks great on my desk. One thing, I do wish that HP tech-support was a little bit more accessible. I tried really hard to find a customer service line or a tech-support line in order to get some assistance but I wasn’t able to do so. I was also super pressed for time so I’d rather just buy the USB cord and get it done. The only reason I would rate this four stars, would be the fact that the print quality is actually really good for what it’s worth.
Reviewed in the United States on July 12, 2021
Images in this review
Top reviews from other countries
Karen Rice
Easy and convenient; Bluetooth compatible.
Reviewed in Canada on November 13, 2023Color: BlueStyle: PrinterVerified Purchase
Karen Rice
Reviewed in Canada on November 13, 2023
The auto-ink order option is great. Overall it is a good purchase for students or just general home printing.
Images in this review
DIKSHA GROVER
Good Product but need to set up again and again
Reviewed in Canada on May 18, 2023Color: BlueStyle: PrinterVerified Purchase
Chris P. Bacon
Once set up, it's fairly easy to use. But setting up the wireless was a painful process.
Reviewed in Canada on September 11, 2020Color: BlueStyle: PrinterVerified Purchase
Thomas V
Easy to use but the driver software breaks down often
Reviewed in Canada on September 13, 2023Color: BlueStyle: PrinterVerified Purchase
Jacky
Colour printer is decent, but scanning part is not good.
Reviewed in Canada on September 10, 2023Color: BlueStyle: PrinterVerified Purchase
