PHOTO BEAVER (seller) sent me a Canon 800D, in lieu of the T7i that I ordered. 800D is a European version of T7i, and Canon will not service it in the U.S.!
In April 2023, I ordered a Canon T7i at full price from Amazon, but received a Cannon 800D instead. After some research, I found them to be the same camera with a different model no., so I kept it. (Live and learn.) The 800D began having mechanical issues in May. I was willing to pay for it to be serviced since I was beyond the 30-day return window, so I chased down the Canon Customer Service phone no. According to two Canon reps, 800D is a European model that IS NOT SUPPOSED TO BE SOLD IN THE U.S., so Canon won't touch it due to U.S. Customs regs.
Needing my camera for work, I ordered another T7i through Amazon, which arrived as ordered soon afterward. Amazon does not post the Sellers' names on Canon cameras, but I later found that the 2nd camera came from a different Seller.
The Amazon Customer Service Supervisor recently committed to refunding my payment for the camera, as PHOTO BEAVER had sent me a different product that can't/won't be serviced in the U.S., and they won't replace it with the correct camera. I now have a useless 800D camera; and after Amazon's review of the case, they've refused to provide the refund. I have appealed.
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This Item  Canon EOS 800D Digital SLR Camera Black (Renewed) |  |  |  |  |  | |
| Price | $549.99 | $594.05 | -44% $589.00 New Price: $1,045.00 | $749.00 | $649.00 | $749.00 |
| Delivery | Get it as soon as Tuesday, May 14 | — | Get it May 13 - 16 | Get it as soon as Saturday, May 11 | Get it as soon as Saturday, May 11 | Get it as soon as Saturday, May 11 |
| Customer Ratings | ||||||
| Image stabilization | ||||||
| Value for money | ||||||
| Auto focus | ||||||
| Light weight | ||||||
| Touch Screen | ||||||
| Sold By | EXCLUSIVE ELECTRONICS | BH 52 Innovations | Port Hole Renewed | Amazon.com | Amazon.com | Amazon.com |
| display type | — | LCD | LCD | LCD | LCD | LCD |
| display size | 3 inches | 3 inches | 3 inches | 3 inches | 3 inches | 3 inches |
| lens type | — | Telephoto | interchangeable | Telephoto | Telephoto | Telephoto |
| zoom type | — | — | — | Digital Zoom | Optical Zoom | Optical Zoom |
| shooting modes | Movie | — | Still photo and video recording | Scene Intelligent Auto Flash Off Creative Auto Landscape Close-up Sports Food Night Portrait P Tv Av M | Bulb Mode,Aperture Priority, Manual, Program, Shutter Priority | Bulb Mode,Aperture Priority, Manual, Program, Shutter Priority |
| connectivity tech | Bluetooth, Wi-Fi, NFC | USB | HDMI, USB 2.0 | Wi-Fi, Bluetooth | Wi-Fi, Bluetooth | Bluetooth, Wi-Fi |
