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Arlo Ultra 2 Spotlight Camera - 2 Camera Security System - Wireless, 4K Video & HDR, Color Night Vision, 2 Way Audio, Wire-Free, 180º View, Black - VMS5240B-200NAS
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Recommended Uses For Product | Indoor/Outdoor |
Brand | Arlo |
Model Name | Ultra 2 Spotlight Camera |
Connectivity Technology | Wi-Fi Connection. Working broadband connection with at least 2Mbps upload speed |
Special Feature | day-and-night-camera |
About this item
- Free local storage - Remotely access your locally secured smart camera footage from the included Arlo Smart hub (requires MicroSD card, sold separately)
- Smarter alerts, quicker action - With an Arlo Secure plan, receive smarter notifications for people, vehicles, packages, and animals so you can react quickly, right from your phone’s lock screen.
- Coverage for every corner - Fast and easy wire-free installation with the no wire. The wireless camera delivers increased installation flexibility to get the perfect camera view from your home security system
- See more at night - See important features through these outdoor security cameras and home camera like faces or license plates in full color, at night, with color night vision
- Stay better informed with clearer details - The 4k security camera and wireless security camera system can automatically zoom and track moving objects with clarity
- Long-lasting battery - Spend less time recharging your home security system surveillance camera and enjoy flexible, wire-free installation.
- Plays well with others - These outdoor cameras for home security works as Alexa devices, Google Home devices, Apple HomeKit devices, and SmartThings devices.
- Arlo Secure - Includes a trial of Arlo Secure for 24/7 Professional Monitoring, 30-day cloud recording, advanced object detection, rich notifications, Smart Activity Zones, and more.
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From the brand
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Arlo’s mission is to bring you peace of mind by protecting what you care about the most.
Protect Your Everything while in and out of the home with our award-winning home security system and our Arlo Safe personal and family safety app with an emergency button. Our video doorbells, wireless and wired security cameras, and floodlight cameras are all backed by Arlo Secure and Arlo’s Privacy Pledge to keep your data secure.
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We are fully committed and passionate about safeguarding your privacy and support industry-leading standards and methods designed to protect your personal data.
Your personal data belongs to you. You have enhanced control over this information and your private data and moments should stay private.
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An Arlo Secure paid plan will maximize your security with smarter interactive alerts.
Know the difference between a person, package, vehicle, or animal and take quick action with Emergency Response to send fire, police, or medical responders to your home, 24/7. See only what you want with customized activity zones, watch animated previews, and view 30 days of video cloud storage.
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No matter what life brings, Arlo Safe is there.
Whether you need emergency help immediately or want someone to know you're okay, Arlo Safe delivers personal protection for ultimate peace of mind when you're on the go. Our team of live, medically trained security experts are ready 24/7 to make sure you're safe.
Compare with similar items
This Item Arlo Ultra 2 Spotlight Camera - 2 Camera Security System - Wireless, 4K Video & HDR, Color Night Vision, 2 Way Audio, Wire-Free, 180º View, Black - VMS5240B-200NAS | Recommendations | dummy | dummy | dummy | dummy | |
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Price | -21% $471.35$471.35 List: $599.99 | $349.99$349.99 | $249.99$249.99 | -22% $67.99$67.99 Typical: $86.99 | $249.99$249.99 | -62% $49.99$49.99 List: $129.99 |
Delivery | Get it as soon as Tuesday, Mar 26 | — | Get it as soon as Tuesday, Mar 26 | Get it as soon as Tuesday, Mar 26 | Get it as soon as Tuesday, Mar 26 | Get it as soon as Tuesday, Mar 26 |
Customer Ratings | ||||||
Picture quality | 3.8 | 4.6 | 3.8 | 4.2 | 4.3 | 4.2 |
Night vision | 3.7 | 4.5 | 3.9 | 4.1 | 4.4 | 4.3 |
Motion detection | 3.6 | 4.3 | 4.0 | 4.1 | 4.3 | 4.4 |
Tech Support | 2.8 | — | 2.7 | 3.7 | 4.0 | 4.0 |
Easy to install | — | — | 3.6 | 4.5 | 4.7 | 4.0 |
Sold By | Amazon.com | Home-Security | Pattern Products | Amazon.com | Pattern Products | Amazon.com |
power source | Battery Powered | Battery Powered,Solar | Battery Powered | Battery Powered | Battery Powered | Corded Electric |
video resolution | 1080p | 2K | 1080p | 1536x1536, 1:1 Ratio | 2K | 1536x1536 |
wireless tech | Wi-Fi | Wi-Fi | Wi-Fi | Wi-Fi | Wi-Fi | Wi-Fi |
viewing angle | 180 degrees | — | 130 degrees | 180 degrees | 160 degrees | 180 degrees |
mounting type | Wall Mount | Wall Mount | Wall Mount | Wall Mount | Ceiling Mount | Wall Mount |
alert type | Motion Only | Motion Only | Audio and Motion | Motion Only | Motion Only | Audio and Motion |
From the manufacturer
Ultra 2 Spotlight Camera
Shop All Arlo Cameras
Ultra 2 | Pro 5S 2K | Essential Spotlight | Pro 3 Floodlight | Essential Indoor | |
Customer Reviews
|
3.8 out of 5 stars
1,290
|
3.4 out of 5 stars
170
|
4.1 out of 5 stars
9,330
|
4.2 out of 5 stars
4,809
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4.1 out of 5 stars
1,454
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Maximum Camera Resolution
| 4K | 2K | 1080p | 2K | 1080p |
Maximum Camera Field of View
| 180° | 160° | 130° | 160° | 130° |
Night Vision Type
| Color | Color | Color | Color | Black and White |
Environmental Use
| Indoor & Outdoor | Indoor & Outdoor | Indoor & Outdoor | Indoor & Outdoor | Indoor |
Weather Resistant
| ✔ | ✔ | ✔ | ✔ | ✘ |
Privacy Shutter
| ✘ | ✘ | ✘ | ✘ | ✔ |
Connects Directly to Wi-Fi
| ✘ | ✔ | ✔ | ✔ | ✔ |
Built-in Siren
| ✔ | ✔ | ✔ | ✔ | ✔ |
Power Source
| Rechargeable Battery | Rechargeable Battery | Rechargeable Battery | Rechargeable Battery | Plug-in, AC power |
Motion Range Detection
| Dual Motion Sensor | Single Motion Sensor | Single Motion Sensor | Single Motion Sensor | Single Motion Sensor |
2-Way Noise Canceling Audio
| Wind, Noise, & Echo Reduction | Noise & Echo Cancellation | Noise & Echo Cancellation | Noise & Echo Cancellation | Noise & Echo Cancellation |
Lighting Type
| Integrated Spotlight | Integrated Spotlight | Integrated Spotlight | Floodlight | None |
What's in the box
Videos
Videos for this product
0:45
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Honest Review of Arlo Ultra 2 Spotlight 4K Camera
Chris Hutton
Videos for this product
1:20
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Clear and colorful video. Easy to install and keeps us safe
Wise Buys
Videos for this product
2:47
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How to Set Up Arlo Ultra 2 Spotlight Camera
Arlo Technologies, Inc.
Videos for this product
0:58
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Introducing Arlo Ultra 2 Spotlight Camera
Arlo Technologies, Inc.
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Product information
Product Dimensions | 4 x 5 x 3 inches |
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Item Weight | 2.18 pounds |
ASIN | B08HRSWY37 |
Item model number | VMS5240B-200NAs |
Batteries | 2 Lithium Polymer batteries required. (included) |
Customer Reviews |
3.8 out of 5 stars |
Best Sellers Rank | #195 in Home Security Systems #276 in Bullet Surveillance Cameras |
Date First Available | September 10, 2020 |
Manufacturer | Arlo |
Country of Origin | Vietnam |
Warranty & Support
Feedback
Product Description
Cutting edge protection, picture perfect. Zoom in to see and record video with the 4K security camera with HDR camera for a clearer, undistorted picture, day or night. With free local storage, the home security camera with mobile app allows you to remotely access your locally stored videos from the included Arlo SmartHub (requires MicroSD card, sold separately) and operates better than any cctv camera or cctv camera security system. Ultra 2 is a wire-free and weather resistant camera to deliver fast, easy installation and flexibility to get the perfect outdoor camera view, year-round. With the integrated spotlight, see important features like faces and licenses plates in full color, at night with color night vision through the no wifi security camera Get the big picture with the 180° diagonal view to make this the perfect front door camera and indoor security camera. With a trial of Arlo’s Secure plan included, receive notifications for people, vehicles and packages and take quicker action like sound the siren, call a friend or dial emergency services via your home cameras with app for phone.¹ Ward off unwanted guests by triggering the siren or integrated spotlight automatically or manually from the Arlo App. ¹Arlo Secure includes cloud recordings of video clips at 2K or lower resolution for 30 days. Renewal of an Arlo Secure plan is required to maintain Arlo Secure features, including cloud storage, advanced object detection, rich notifications, quick responses, cloud activity zones. Arlo Secure service not available in certain counties.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality and ease of setup of the security camera. For example, they mention it captures crystal-clear video and the picture quality is comparable to 1080p cameras. That said, some complain about the battery life and wireless range. Opinions are mixed on quality, performance, and motion detection.
AI-generated from the text of customer reviews
Customers like the video quality of the security camera. They mention that it captures crystal-clear video, has a wonderful field of view, and has the best resolution night and day. Some say that the cameras are easy to position and have wonderful features. Overall, most are satisfied with the quality and functionality of the product.
"...This camera has become the star of my life. Not only does it capture crystal-clear video, but it also has a hidden talent for catching unexpected '..." Read more
"...1. Quite expensive compared to alternatives.2. Although video quality is good, I can't believe it's 4k...." Read more
"...Very impressed so far by camera quality and connectivity. Camera setup, image quality, motion detection, and connection range are all excellent...." Read more
"...This also means you can't share videos with others unless they buy the codec as well.-..." Read more
Customers like the ease of setup of the security camera. They say the picture is awesome, the app is relatively simple, and the system practically sets itself up. That said, some complain about the battery life.
"...And the best part? It's super easy to set up and control, even for tech-challenged folks like me...." Read more
"Started out with a few of these. Bought more. Nice system, easy to mount and use...." Read more
"...Very impressed so far by camera quality and connectivity. Camera setup, image quality, motion detection, and connection range are all excellent...." Read more
"...With the Arlo system, everything was straightforward, worked exactly as stated...." Read more
Customers are mixed about the quality of the security camera. Some mention that it's a top-notch system, easy to mount and use, and the best in surveillance cameras. However, others say that within 2 months, the replacement camera stopped recording because it couldn't detect motion. They also say that event recording suffers to begin with and that local recording stopped after the free subscription was up.
"...to ring the chime when I first installed the doorbell, but not enough to sustain...." Read more
"...The Arlo Ultra 2 is a top-notch security camera too! With its spotlights and advanced features, it's like having a mini Hollywood set in my backyard...." Read more
"...able to read license plate numbers, and the "color" in nighttime recordings is very marginal." Read more
"...This camera system with all its abilities is not for the weak-hearted when it comes to installation and customer support and many of the upgrades..." Read more
Customers are mixed about the performance of the security camera. Some mention that it works great, produces amazing results, and is effective in real use. However, others say that the low light color mode doesn't work consistently during live viewing, and the system only works partially. The app became terrible and the zones didn't worked at all the first month.
"...’s sad to need a lot of cameras because of trespassers, if you do these work great, and the monthly fee is reasonable...." Read more
"...There is a very nice low light color mode but it doesn’t work consistently during live viewing and it slow to turn on...." Read more
"...The doorbell arrived first, so I installed it. Worked great. A few days later the 2 camera system arrived, so I installed it too...." Read more
"...but compared to other brands I've tried, these are significantly better across the board...." Read more
Customers are mixed about the motion detection of the security camera. Some mention that it's good, and the siren adds safety. Others say that it didn't pick up all movement or activities, and that the motion sensors are awful.
"...Motion detection is good, but more problematic, the video often cuts short of activity actually occurring..." Read more
"...down, just be aware that the upper 1/3 of what the camera sees will not detect activity...." Read more
"...I will say the one I still have in the front is clear, the motion detection is good, and the siren add a safety component which I like...." Read more
"...The motion detect is hit or miss, I'm not sure why some days it does great and others it struggles...." Read more
Customers are dissatisfied with the battery of the security camera. They mention that it runs out pretty quick, and the camera can drain the battery in a matter of days. They also say that the batteries will not charge if they fall below 32 °F/0 °C.
"...I just expected great, not good.3. Battery definitely does NOT last 6 months as advertised! Both cameras were down to about 50% in one week...." Read more
"...The batteries do not last the advertised length of time. Knowing that I ordered two extras and the charger...." Read more
"...Charging the batteries was a problem. I used the separate external charger provided with the Pro 4 series to initially charge all batteries...." Read more
"...Bought more. Nice system, easy to mount and use.Powered by plug or solar panels, which are perfect for larger properties...." Read more
Customers are dissatisfied with the value of the security camera. They mention that it's annoying, unreliable, and not worth the hefty price tag. They also say that the subscriptions are expensive and ridiculously expensive. Customers also say the product itself is not worth it and that the membership is a waste of money.
"...The bad:1. Quite expensive compared to alternatives.2. Although video quality is good, I can't believe it's 4k...." Read more
"...In summary, the product itself is not really worth it unless you just want to be able to check in on the live feed and get motion alerts for things..." Read more
"...I was once a fan, now I'm not. First and foremost, the upfront cost seems really high, which is tolerable if it works as-is for years...." Read more
"...cloud service, then immediately want you to start paying expensive subscriptions!! Okay, by now I’ve spent $2,000 on Arlo cameras...." Read more
Customers are dissatisfied with the wireless range of the security camera. They mention that the SmartHub and the cameras struggle to connect to Wi-Fi. They also mention that they are offline and won't pair.
"...month and eight replies to-from Arlo support, video doorbell still cannot connect to Arlo Base Station...." Read more
"...When syncing the base station to the cameras, it relates the connection is poor even when 3 feet away – doesn’t seem to matter as they did sync and..." Read more
"...I got poor connections to cameras (probable WiFi interference again) before I relocated the base station away from my access point...." Read more
"...The wireless connection is still WiFi protocol and susceptible to basic WiFi jamming and interference...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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I've had a long-standing suspicion about my Karen-of-a-neighbor's misdeeds, and boy, was I right! Thanks to the Arlo Ultra 2, I finally have the proof I needed. It not only caught her dogs doing their business on my lawn but also exposed her doing something I can't unsee. Let's just say she was mooning the world with her pants down.
The image quality is so good that I could practically count the daisies on her underwear. It's like watching an episode of 'America's Funniest Home Videos,' except my yard is the stage. I've never laughed so hard and simultaneously cringed in my life.
But hey, it's not all about my neighbor's embarrassing escapades. The Arlo Ultra 2 is a top-notch security camera too! With its spotlights and advanced features, it's like having a mini Hollywood set in my backyard. And the best part? It's super easy to set up and control, even for tech-challenged folks like me.
So, if you're tired of boring security cameras and want some entertainment with a side of surveillance, the Arlo Ultra 2 Spotlight Camera is the way to go. Trust me, you'll never look at your neighborhood the same way again!"
L
Powered by plug or solar panels, which are perfect for larger properties.The included battery does well without being plugged in or use of solar panel, even with cool fall nights.
It’s sad to need a lot of cameras because of trespassers, if you do these work great, and the monthly fee is reasonable.
We recently needed support for one of our cameras. Support was excellent. They walked us through the factory reset and the camera works fine again.
My big ask for these cameras is to figure out how to link them to a flat screen so all we have to do is glance to see what’s going on.
1. Good video quality.
2. Easy mounting and setup.
3. Notification includes snapshot of what triggered motion sensor sent directly to my Apple watch.
4. Color night vision (only when spotlight is on) is very nice.
The bad:
1. Quite expensive compared to alternatives.
2. Although video quality is good, I can't believe it's 4k. I don't have anything to compare it too, so maybe it is 4k. I just expected great, not good.
3. Battery definitely does NOT last 6 months as advertised! Both cameras were down to about 50% in one week. I bought Wasserstein solar panels to keep the cameras charged. ($69 for pack of 2 vs. ~$100 each for Arlo solar panels)
4. Paid subscription required for saving video to cloud ($15/month for 30 days 4k cloud recording or 10/month for 2k cloud recording. By comparison, Wyze gives you 14 days cloud recording for free).
5. Beware the 3 month trial subscription that comes with it. Nowhere does it say "free." I discovered that it is a 3 month trial - that you pay for! and at the end of 3 months, apparently, I guess, you get to decide if you want to CONTINUE paying? I'm only 3 weeks in now, so I'm a little curious what will happen at the end of three months. I suspect they just keep charging you. [UPDATE: Reading other reviews, it seems that the 3 month trial service is free? Not sure why they charged me, but I am done fighting with them and I will just cancel]
7. Apparently, if you have an Arlo Video doorbell as well, the doorbell must be connected to the Arlo hub or base station, not directly to Wi-Fi, for the doorbell to ring a conventional chime. [UPDATE: this is not true. The doorbell will ring the chime connected to either Wi-Fi or base station. I discovered my doorbell transformer was under-rated for this application, which caused my original problem] And that leads me to customer service..
6. Customer service is horrendous!!! Can't stress this enough. Here is what I am currently going through:
I ordered this 2 camera system and an Arlo doorbell at the same time. The doorbell arrived first, so I installed it. Worked great. A few days later the 2 camera system arrived, so I installed it too. Worked great too.
A few days later, I discovered that the doorbell was no longer ringing the mechanical chime. Doorbell worked fine when it was the only Arlo device and it was connected to Wi-Fi. After using it for a few days, I added an Arlo base station with 2 cameras. The doorbell was still connected to Wi-Fi and it stopped ringing the mechanical chime.
I read somewhere, I though in one of Arlo's documents but maybe not, that if a system has a base station, the doorbell must be connected through the base station or it will not ring a chime. Well, that's annoying! So, I deleted the doorbell from the Wi-Fi and added it to the base station as directed. It still did not ring the chime. So, I deleted it and tried to add again but I can't. Now I am unable to add it to the hub and I am unable to add it directly to Wi-Fi. The doorbell is not discoverable, as if it's already connected to some system but it's not.
So I went from having a working video doorbell to a doorbell that would not ring the chime after I installed the base station and 2 cameras to a doorbell that does nothing. I feel like I'm of average intelligence and somewhat tech savvy. I can usually get most things working. Why can't I figure this out??
I went to Arlo support for help. I searched all Arlo's relevant documents. I searched google for any assistance. I tried all the troubleshooting tips and tricks I could find. No luck. I want to call someone and start shouting. There is no phone number to call; there is no email address to ask a question; you have to submit a trouble ticket from the Arlo app. So, I did.
After 3 days, I received a response from Arlo suggesting that I try some of the troubleshooting aids that I had already tried. I am losing faith in this company very quickly. The response also asked for lots of information including proof of purchase, screen shot of internet upload/download speed, and screen shot that the device really is not installed on my account. I answered all the questions and provided all the information requested. The app only allows 1 attachment, so I attached my sales receipt and had to send the screen shots separately. Odd, why would they tell me to attach 3 things but only allow one attachment? I am questioning my own sanity in purchasing this company's product. I pressed save, and the app crashed. I lost all the information I typed in. I am now losing my will to live. So I redid it all, saved it to a Word document, pressed save, and the app crashed again. Third try: I copied my information from Word, pasted into Arlo support, pressed save - success! Hooray! Small victory in actually sending my request for service.
I am now waiting 3 days for a reply that I expect to be totally useless and unhelpful. Wait, there's a weekend included, so maybe I'm waiting 5 days. Either I will get this stupid doorbell working in the next week or I will return everything and buy something else.
Update to follow.
UPDATE: I have now been in contact with Arlo 5 times over the last 3 weeks. They have been sending me very similar messages with minor additions or deletions to the troubleshooting tips and tricks. I have dutifully complied with all suggestions. I never got the doorbell connected to the base station, but it did finally connect to Wi-Fi again after about 30-40 tries, no exaggeration, just doing the same thing over and over. Also, I discovered that my doorbell transformer was under-rated for the Arlo video doorbell, which caused the original problem of not ringing the chime. It needs to be 16-30V. Mine read 15.6V - I assume just enough to ring the chime when I first installed the doorbell, but not enough to sustain. So, I replaced the transformer and now I've got a working video doorbell again. However, it is connected to Wi-Fi, not to the base station. I really would like to connect to the base station to record to an SD card and to eliminate the bandwidth used on Wi-Fi. My fifth and latest message to Arlo included the question, "I am reluctant to delete the doorbell from the Wi-Fi to attempt connecting to the base station again because of all the trouble I had connecting it at all. It honestly took about 30-40 tries.
So, if I do disconnect from the wi-fi and can never get it connected again, what recourse will I have?" Awaiting response.
UPDATE-2: After about one month and eight replies to-from Arlo support, video doorbell still cannot connect to Arlo Base Station. Arlo support’s final determination is that my internet service is too slow to connect the doorbell to the base station. They want me to upgrade my internet service and try again. I’m not sure I believe that. If it is the case, then I don't understand why I wasn't told that one month and seven replies ago when I sent my first internet speed screen shot - could have avoided 20-30 frustrating hours of failed attempts to connect the doorbell to the base station. Also, based on their numbers, my other cameras would not work, but they do. Why would my internet connection prevent a low bandwidth video doorbell to connect when two higher bandwidth cameras work with no trouble?
I am not in a position to upgrade my internet connection at this time, especially not as a troubleshooting aid that may not help. I prefer to cut costs, not take on extra costs. Following that intent, I will now cancel my Arlo subscription. Anticipating any potential future problems will not be supported, I have no reason to continue subscribing to any Arlo service.
So, my goal here is to warn everyone to do your research thoroughly. Otherwise, you may not enjoy all the benefits that make Arlo systems so expensive. I now know that I am not knowledgeable enough to have asked the right questions or to have conducted the proper research to ensure that an Arlo system fits my need. I could have saved hundreds of dollars by purchasing a competitor's system that would have given me the same reduced features that I get from my current Arlo system.
Also, beware Amazon and other places advertise Arlo as compatible with Alexa. From what I can tell, it is NOT! There is no Arlo app for Kindle Fire. There once was but it is now defunct.
In all, this was a very expensive, time consuming, frustrating learning process.
Top reviews from other countries
Update: After testing the product for 1 year... Batteries last 1 to 2 weeks. Motion recording always delayed. Sometimes the recording event has already ended and it is not possible to see what activated the recording. Another important point, it is not possible to access the SD card recordings in a web browser, only through the manufacturer's app. I do not recommend this product.