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SimpliSafe 12 Piece Wireless Home Security System w/HD Camera - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant, White

4.5 4.5 out of 5 stars 1,211 ratings

$399.99
FREE Returns
Security System
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Purchase options and add-ons

Brand SimpliSafe
Model Name 12 Piece Wireless Home Security System
Connectivity Technology Wireless
Special Feature Motion Sensor, Night Vision, HD Resolution, 2 Way Audio, Motion Sensor, Image Sensor

About this item

  • Simple to set up. Seriously secure. Get ready to protect right out of the box. Just plug in the Base Station and camera, place your sensors, and start protecting your home. No wiring or drilling required. The SimpliSafe App will walk you through the details, or contact SimpliSafe directly for professional installation.
  • 1 FREE Month of 24/7 professional monitoring with Fast Protect Technology for fast police response - With optional monitoring services, our agents keep watch even when you can't, ready to instantly alert emergency responders. Starting at 66c/day with no long-term contracts or hidden fees. (SimpliSafe products and professional monitoring services are only offered for sale and supported in the US)
  • Complete control of your system with the SimpliSafe App - Arm, disarm and protect anytime, anywhere.
  • See what's happening inside - The SimpliCam Wired Indoor Security Camera lets you see what’s happening at home anytime from your phone, tablet or computer, and it comes with a built-in stainless steel shutter for complete control over your privacy.
  • Faster police response - When you enable video verification on your SimpliSafe cameras, our professional monitoring agents can use eyewitness evidence to verify a break-in which can mean priority dispatch for faster police response. (Requires Fast Protect Monitoring plan)
  • Protection for entry points - Entry Sensors protect windows, doors, and cabinets and alert you when someone tries to enter. Customizable and can send Secret Alerts so you are quietly alerted if someone accesses private areas, without sounding an alarm.
  • Blanket a whole room - Motion sensors detect motion within 35 feet, have a 90 degree field of view and get along great with pets under 60lbs. Perfect for full room coverage when placed in a corner.

Customer ratings by feature

Easy to install
4.4 4.4
Motion detection
4.3 4.3
Tech Support
4.0 4.0

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From the manufacturer

advanced security, whole home protection
SimpliSafe, 12 piece, system, starter, base station, keypad, motion sensor, entry sensor, key fob,
12pc system
SimpliSafe, home security, system, professional monitoring, DIY, install, safety, protection, kit
smart home compatible
Fast emergency response when you need help.

Simplisafe Systems Comparison Chart

SimpliSafe, home security, system, professional monitoring, DIY, install, safety, protection, kit

SimpliSafe 12 Pc. System

SimpliSafe, home security, system, professional monitoring, DIY, install, safety, protection, kit

SimpliSafe 5 Pc. System

SimpliSafe, home security, system, professional monitoring, DIY, install, safety, protection, kit

SimpliSafe 7 Pc. System

SimpliSafe, home security, system, professional monitoring, DIY, install, safety, protection, kit

SimpliSafe 8 Pc. System

SimpliSafe, home security, system, professional monitoring, DIY, install, safety, protection, kit

SimpliSafe 9 Pc. System

SimpliSafe, home security, system, professional monitoring, DIY, install, safety, protection, kit

SimpliSafe 10 Pc. System

Customer Reviews
4.5 out of 5 stars
1,211
4.5 out of 5 stars
1,064
4.1 out of 5 stars
462
4.6 out of 5 stars
2,204
4.4 out of 5 stars
1,758
4.4 out of 5 stars
536
Price
$399.99 $199.99 $449.99 $239.99 $299.99 $499.99
Wireless
Mobile App
24 Hr Backup Battery
1 Free Month Monitoring Incl.
Wired Indoor Camera
1 0 0 0 1 1
Wireless Outdoor Camera
0 0 2 0 0 0
Size Of Home
Single & Multi-family home Condo, Apartment Single & Multi-family home Condo, Single family Single & Multi-family home Single & Multi-family home
Compatible with Alexa
Compatible w/ Google Assistant

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SimpliSafe 12 Piece Wireless Home Security System w/HD Camera - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant, White

SimpliSafe 12 Piece Wireless Home Security System w/HD Camera - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant, White


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Product Description

SimpliSafe delivers advanced security solutions that put you, your home, and your safety first. With optional professional monitoring powered by Fast Protect™ Technology, SimpliSafe combines innovative hardware with advanced AI and real people — for 24/7 professional monitoring that delivers fast emergency response when you need it most. The award-winning SimpliSafe system is effective, intuitive, and affordable – so that home can be safe and secure for everyone. You can protect every inch of your home. SimpliSafe has sensors for every room, window and door. HD security cameras for inside and out. Smarter ways to detect motion that alert you only when a threat is real. Hazard sensors that detect floods, and other threats to your home. Powerful sirens that can help stop intruders in their tracks. And, it’s backed by optional 24/7 professional monitoring—experts who are ready to dispatch emergency help immediately. That’s the unmatched combination that separates SimpliSafe Home Security from the others. Our bundles are designed from the start to be effective yet affordable. And with no long-term contracts or hidden fees.

This 12-piece bundle provides 24/7 security with a smash-safe Keypad that is soft to touch, easy to use during the day and night, and is wireless. The Base Station is the brains of the system and includes a battery backup that lasts up to 24 hours and a 95dB siren. Entry Sensors (5 total) protect your doors, windows, and cabinets and are designed to blend into the background. Motion Sensors (2 total) are designed for human detection, not pet detection. The Key Fob lets you arm and disarm your system with the press of a button. Panic Button will sound the alarm with one touch and is customizable to send audible, silent alarms and medical alerts. And the Indoor Security Camera gives you crystal clear 1080p HD video as well as a 120° field of view day and night. Advanced home security, whole home protection. There's no safe like SimpliSafe.

Important information

Wattage

7 watts

Customer reviews

4.5 out of 5 stars
4.5 out of 5
1,211 global ratings

Customers say

Customers like the ease of installation of the security camera. They mention that the components are not difficult to set up and the indoor units all come with tape to install them. Customers appreciate the value of the product. However, some customers report issues with the alarm and connectivity. They also disagree on compatibility, quality, and motion detection.

AI-generated from the text of customer reviews

95 customers mention85 positive10 negative

Customers find the installation of the security camera to be very easy. They mention that it's a plug-and-play type installation, and the components have not been difficult to set up. Some say that the system is attractive and convenient to use.

"I felt the system was easy to setup and get running...." Read more

"...Using the app installing all the components was a breeze. I had 2 glitches, but was able to talk to a tech very quickly and the problems was solved...." Read more

"Super simple to install. The only issue is the camera connecting to a dual-band router...." Read more

"...The indoor units all come with tape to install them and it is easy to set up the app. I like being able to check my cameras when I'm away from home." Read more

19 customers mention16 positive3 negative

Customers like the value of the security camera. They say it's affordable, easy to install, and well worth the monthly charge. Some customers also say it is an awesome and easy investment.

"...The monitoring is a third the price and no contract makes it worth the price alone. Simply put, buy a SimpliSafe alarm!" Read more

"...I’ve only had this system for a week but I got it at a good price so I’m happy with the system, even with its limitations – so far...." Read more

"This was really affordable and easy to do with a few extra entry sensors purchased for my 3 bedroom 3 bathroom home...." Read more

"...Love that you can add on more things. Can budget your purchases over time. I am very happy with this purchase ☺️" Read more

7 customers mention7 positive0 negative

Customers like the options in the security camera. They mention that it comes with a lot of add-on options to customize the best setup. They also appreciate the cell phone controls that allow them to customize features, such as motion detector. Customers also say that the system is easy to set up and add items to it.

"Excellent, easy system. Has lots of accessories that can be added to the initial system and it’s very easy to use...." Read more

"...I especially like the cell phone controls that allow you to customize the features, such as motion detector sensitivity .... i was able to make it..." Read more

"...Love that you can add on more things. Can budget your purchases over time. I am very happy with this purchase ☺️" Read more

"...Very easy to install, lot of add on options to customize the best setup that fits your needs, very simple to use...." Read more

80 customers mention54 positive26 negative

Customers are mixed about the quality of the security camera. Some mention it's a great system overall, easy to install and use, and has no problems at all. Others say it'd be better off with a different system. Some customers also report issues with the setup, plan/billing errors, failing hardware, glitchy app issues, and the WiFi connection.

"...All in all, great product, feels solid in your hands, the App is excellent, and the siren I added was shockingly loud...." Read more

"...The monitoring is a third the price and no contract makes it worth the price alone. Simply put, buy a SimpliSafe alarm!" Read more

"...you don't sign up for the highest tier at $25 monthly, you can only view the camera live. You cannot look back on an event/intruder...." Read more

"Great system overall! Easy to install and use. Love it!" Read more

19 customers mention11 positive8 negative

Customers have mixed opinions about the motion detection of the security camera. Some mention that the motion sensors are awesome, and work well, while others have delay times. The system-Home, away and some sensors respond immediately, while other have delay time. The features, such as motion detector sensitivity, can be adjusted. However, some customers say that without the adjustment, the motion sensor appeared to not work, and the shutters didn't work. They also say that not enough sensors were provided and the alarm was very weak.

"...I've had this system for about 2 years now. The wait time for help has completely improved...." Read more

"...The motion sensors needed to be opened and adjusted during my install. Without the adjustment, the motion sensors appeared to not work...." Read more

"...The system is quick to respond to sensor triggering with the hub alerting of doors opening, but the hub is unable to specify which door has opened...." Read more

"...I so far have not had any issues with the sensors, falling off or false alarms. Then again, I have only had it for about a month...." Read more

8 customers mention5 positive3 negative

Customers are mixed about the compatibility of the security camera. Some mention that they love the app on their phone, and the integration to their mobile device was excellent. However, others say that the app is not compatible with Apple iPhone, and that the phone app completely out of sync with the flashing led on the camera.

"...All in all, great product, feels solid in your hands, the App is excellent, and the siren I added was shockingly loud...." Read more

"...had problems with setup, plan/billing errors, failing hardware, glitchy app issues, and less than helpful support...." Read more

"This system was very easy to set up too no time at all. All controlled through the app...." Read more

"...I feel much safer at home, especially since I live alone. Love the app on my phone so I can literally see what’s happening in my home even from work...." Read more

13 customers mention3 positive10 negative

Customers are dissatisfied with the alarm of the security camera. They say it keeps talking about an alarm siren, but theirs didn't have one. They also say the alarm is very weak, has had multiple false alarms, and the base station babbles away without provocation.

"...could walk right in front of the sensor within about 3 feet and it wouldn't alarm...." Read more

"It’s a joke, not serious system, the siren so weak, if I’m in my bedroom in my 2 bed 2 Beth apartment and the alarm goes on I would not hear the..." Read more

"Customer service is poor. My alarm was blaring upon return home...." Read more

"...feels solid in your hands, the App is excellent, and the siren I added was shockingly loud. Only thing left for me to learn is the battery life...." Read more

12 customers mention0 positive12 negative

Customers are dissatisfied with the connectivity of the security camera. For example, they mention that the system could not connect, the camera wouldn't connect to their wifi, and the app does not work to even connect it. Some say that the camera refused to reconnect and that it's hard to keep connected.

"...IDs and use the 2.4 GHz with the security system, or the camera won't be able to connect at all...." Read more

"...Another example is you can't do the Alexa integration without a subscription...." Read more

"...It has to connect to 2.4ghz WIFI, which I have, but this system won't recognize mine...." Read more

"...DO NOT OVERLOOK THE LACK OF INTEGRATION...." Read more

Privacy Issue!  Camera records you when you disarm the system!
4 Stars
Privacy Issue! Camera records you when you disarm the system!
EDIT: Rating upgraded to 4 stars for good technical support.We were willing to install an indoor camera ONLY because their description states that the camera "...comes with a built-in stainless steel shutter for complete control over privacy. " That is not true! I disarmed the system (Home mode to Off) and saw in the app that the indoor camera recorded me at the keypad, then crossing the room. IT RECORDED ME WHILE THE SYSTEM WAS SUPPOSEDLY OFF, WHEN THE STAINLESS STEEL SHUTTER WAS SUPPOSED TO BE ENGAGED! The shutter is supposed to be Closed in Home mode and when it's Off.I called their Tech Support and long story short, they said that their indoor camera will record when the user disarms the system, "Just to see who turned the system off." They said that "Only the user, not the monitoring service, can see those recordings." So they say. We didn't see any disclosures about that.I did a low-tech update -- I now cover the camera with a plastic cannister while we're at home -- see the pictures. Just need to remember to remove it when we go out.We decided to keep the system. It's the only user-installable system we found that had US-based tech support. And they're pretty good. Tech Support did send us a replacement window sensor when one of the sensors kept reporting "Low Battery" even after we replaced the battery.By the way, if your router combines 2.4 and 5 GHz speeds on one network ID, you will need to change your network settings to separate those 2 speeds into two different network IDs and use the 2.4 GHz with the security system, or the camera won't be able to connect at all.Also, if you want to install the SimpliSafe doorbell, make sure your transformer can supply 24VAC at 0.6 Amps (600 milliamps), which is the rating stamped on the back of the doorbell cam. Some of the transformers sold on Amazon only supply 300 mA of power.
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Top reviews from the United States

Reviewed in the United States on December 7, 2023
Pattern Name: Security SystemVerified Purchase
I felt the system was easy to setup and get running. The only items which weren't covered during the setup experience were the adjustments to motion sensors and selection of a monitoring plan.

The motion sensors needed to be opened and adjusted during my install. Without the adjustment, the motion sensors appeared to not work. It was a simple change, just not mentioned in the setup wizard.

The selection of a monitoring plan could be improved. You didn't get to choose which plan you wanted, nor was there any explanation of the different monitoring choices.

I purchased the SimpliSafe solution to displace a Brink's System which required a long term contract and high monthly fees to work at all. I can blame myself for this, but I "thought" the SimpliSafe System was "fully" functional even without monitoring, but that's not entirely correct. If you choose no monitoring, it will still generate alarms and notify you, but the camera video storage is only accessible IF you have monitoring ... just like Ring products (only live viewing). If the video storage is important to you, then you'll need a monitoring subscription.

Lastly, the base station is equipped with a SIM(module) and the base I received was pre-configured for Verizon. It just so happens in the rural area where I installed my system, Verizon coverage was insufficient and there's nothing in the App or on the base station which indicates that Cellular Backup isn't functional. Also, if you want to change to another carrier, they can accommodate that - but you have to disassemble your base station and remove/install a new LTE module ... not just a SIM. A sim slot behind a cover would have probably been more effective (or even better a global roaming SIM).

All in all, great product, feels solid in your hands, the App is excellent, and the siren I added was shockingly loud. Only thing left for me to learn is the battery life. Since my system is installed in a vacation home, I suspect the lack of device event triggers will help the batteries last quite a long time.
11 people found this helpful
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Reviewed in the United States on January 14, 2024
Pattern Name: Security SystemVerified Purchase
No need to pay a company to install an alarm system, do it yourself. Very well arranged and thought out for simple installation. Using the app installing all the components was a breeze. I had 2 glitches, but was able to talk to a tech very quickly and the problems was solved. Having had 3 alarm systems before, I would recommend this one over any other. The monitoring is a third the price and no contract makes it worth the price alone. Simply put, buy a SimpliSafe alarm!
Reviewed in the United States on March 19, 2024
Pattern Name: Security SystemVerified Purchase
I loved how easy it is to install the simplisafe system. The indoor units all come with tape to install them and it is easy to set up the app. I like being able to check my cameras when I'm away from home.
One person found this helpful
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Reviewed in the United States on July 12, 2023
Pattern Name: Security SystemVerified Purchase
After unpacking and activating the base, the setup of the system was done entirely over my phone, I realize this is where we are at with current technology, but I would have preferred a paper installation guide. Setting up the system is not hard, but it is not simple, nor intuitive. Once the base is active, you can start installing window sensors, cameras, motion detectors. As you activate each new part of the system you get audio feedback from the base, which is nice, lets you know you are doing something right. As I followed the instructions step by step using my phone, I was constantly prompted to upgrade to a paid or premium protection plan, that was annoying. I just wanted to get the installation done and then contemplate my options later but was fending off offers from SimpliSafe. Not a great way to make a good first impression, bugging me for money before I had even tested the system out. In the end, everything worked, although it took some troubleshooting. I'm satisfied with the final product.

Edit: Received an email from SimpliSafe about the benefits of installing the system. One claim is that it works when the power is out. I don't believe this to be true. The power went out just yesterday and the system shut down. Perhaps they make a higher tier system that uses cellular data, but mine uses Wi-Fi, and when the power is down, the security is off.
22 people found this helpful
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Reviewed in the United States on February 16, 2024
Pattern Name: Security SystemVerified Purchase
Super simple to install. The only issue is the camera connecting to a dual-band router. I had to power the camera with a power bank and walk outside my house until the 5g dropped to the 2.4 band to connect the camera. Other than that we love it. Our second system.

Top reviews from other countries

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Alejandro Montemayor
4.0 out of 5 stars Funciona en Mexico, Pero...
Reviewed in Mexico on August 3, 2023
Pattern Name: Security SystemVerified Purchase
Acabo de adquirir este producto, se instaló sin problema (probe antes RING y no funciono en México)
Definitivamente para sacarle provecho, hay que pagar una mensualidad en dólares con tu TC que te va costar como $180 pesos al mes. SI llegan advertencias de activación de Alarma la app (solo hay app en android para México) si no tienes android, no te lo recomiendo, solo te van a llegar notificaciones al email.
NO pueden llegar mensajes de texto al teléfono, al menos que tengas un teléfono celular con numero de USA, no acepta +52 en el número.
si estás dispuesto a pagar los $180 pesos al mes y tienes teléfono Android, te lo recomiendo funciona muy bien.
One person found this helpful
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Jorge Valverde Franco
1.0 out of 5 stars pesimo soporte tecnico para mexico
Reviewed in Mexico on December 5, 2020
Pattern Name: Security SystemVerified Purchase
la alarma viene de buena calidad, pero tuve algunos problemas para instalarla y quise contactar a soporte y el unico soporte que te da la compañia es via telefonica y te dan un numero 01 888 que es para llamadas gratis dentro de usa pero no puedes hablar desde mexico, te contestan por email pero te dicen que no pueden apoyarte...ademas te dice que el anuncio que la alarma te notifica a tu celular, pero para tener esa opcion tienes que suscribirte a un plan mensual.. no recomiendo que la compres si vives en mexico
11 people found this helpful
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