Amazon.com: Customer reviews: Jabra Stealth UC Professional Bluetooth Headset, Model Number: 5578-230-309, Black (1"x0.6"x2.6")

Top positive review

To replace a discontinued Bose earpiece

Reviewed in the United States on September 3, 2021

The connect-ability to a call is lightening fast! My Bose one ear piece of five years takes a while now before connecting. The jabra automatically connects the call within a second. At first, I was sketical about buying this piece due to some of the reviews I read here before purchasing. How I came to my decision to purchase was by first doing a Google search for the best rated brands of one ear pieces for 2021. According to some article, this jabra came in second place. I purchased this used, in acceptable condition for half price. Definitely a winner for ear pieces in my book! My only gripe (mentioned by others here too) is that there isn't a volume control button on the ear piece itself. However, not a major issue for the quality, talk time and comfortable fit. The second gripe (also mentioned by others here in the reviews) is that when the piece is charging, the red light turns off completely after some minutes. I never know if it's fully charged. Although, it seems to be when in use.
Update: the talk time is about 1.5 hrs straight (or longer, IDK). Because the person who calls talks for 1.5 hrs straight. One gripe I have is that the orange cushion that goes into the ear falls off the earpiece. Making the earpiece fall out of the ear.

3 people found this helpful

Top critical review

Critical reviews›

Amazon Customer

Very disappointed for $100+ bluetooth

Reviewed in the United States on March 10, 2024

I have 2 Jabra stealth Bluetooth headsets identical to this one for $70/EA over 7 years ago and they BOTH worked ALL 7 years in truck driving. Charged well and operated well. This one brand new, very disappointed. Leave it charge, unplug it, switch on, 1hr later, DEAD. Why and how? Never before after 7years did both of my Stealths ever do that. Money wasted

One person found this helpful

365 total ratings, 107 with reviews

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From the United States

AmazonCustomer

To replace a discontinued Bose earpiece

Reviewed in the United States on September 3, 2021

Verified Purchase

3 people found this helpful

Helpful

Chris montgomery

Excellent product for BASIC comminication

Reviewed in the United States on January 27, 2023

Verified Purchase

Excellent if you want a basic Bluetooth to use while your phone is in your pocket.tells you number that is calling,even on the call waiting signal.callers will have no trouble hearing you,or you,them.not good for music or for those who want long range from phone.totally hands free to receive and have conversation.no bells and whistles,won’t turn on your dishwasher.these are good for single ear basic hands free high quality conversation,while phone is in you pocket.you can drive,do yard work,do regular work,all hands free,with no tinny,or echo chamber,so common with cheap bluetooths.like all electronics they don’t have a long useful life,so every six months replacement is our rule of thumb,once a year for the phone,if you want no issues.we have been buying these for years,after jawbone Bluetooth went broke.

One person found this helpful

Helpful

Melissa S

Great Bluetooth headset

Reviewed in the United States on May 1, 2023

Verified Purchase

Comfortable and works well.

Helpful

AKD

No volume control on Jabra Stealth to make my phone a truly hands-free device.

Reviewed in the United States on August 24, 2023

Verified Purchase

The Jabra Stealth had 3 of the 4 features I wanted:
1) a mute button so I can have a brief side-bar conversation if needed, 2) ability to place a caller on hold while answering another call and potentially merging the calls, and 3) could be work in-ear without a loop around my ear so it doesn't interfere with my glasses, face mask, etc. My biggest gripe of the Jabra Stealth is that it lacks a volume control button (The convenience of having a volume control button at my fingertips when my mobile phone is on the 3rd floor of the house and I'm on the first is tremendous.).
Also the sound quality isn't quite right (my friend's voices sound slightly tinny). Plantronics really got it right with their Voyager Edge; it's a shame they aren't still being manufactured. Jabra Stealth has room for improvement.

Helpful

Amazon Customer

Very disappointed for $100+ bluetooth

Reviewed in the United States on March 10, 2024

Verified Purchase

One person found this helpful

Helpful

Surfcr8zy

Overall an awesome headset

Reviewed in the United States on September 14, 2019

Verified Purchase

I use this headset for my personal phone, but got this model to test and maybe, eventually switch it to my work phone and work computer. I love this headset so far. A lot of times I answer my phone by picking it up, or going first to speakerphone and it is so easy and quick to switch over to the Jabra Stealth. Other headsets have taken longer, so I have to ask someone to repeat what they said, but not with the Jabra Stealth! Those on the other end of the call say it sounds clear with no tunnel sound and they rarely hear background noise. I initially used the black ear inserts and found them uncomfortable on long calls. I switched over to the orange ear inserts, which are not a full loop, but a partial hook, and I love them! it is so comfortable and long calls are not an issue. It feels secure in my ear and I have not had any issues with it slipping. Charging has not been an issue. I have developed a routine to keep it charged and I have never been disappointed with it dieing in the middle of a call. I consider this a very wise purchase!

4 people found this helpful

Helpful

Christopher J.

Very good BT headset for both phone and Skype on PC

Reviewed in the United States on February 26, 2020

Verified Purchase

Bought good-as-new. Item looked brand new No issues pairing with phone or with laptop (via the included dongle). Accesories are complete as well. Voice quality and noise cancellation is good (only tested using Skype Echo Test call and Windows Voice Recorder). Bonus: seller gave a free gift of a cable that can charge either lightning, usb-c or micro usb - thanks!

Helpful

Eric Beauchea

Finally found one that works.

Reviewed in the United States on October 15, 2021

Verified Purchase

I have always used plantronics. As of the last year I've been having issues w/ the plantronics 5200 disconnecting constantly. I've had cheaper Jabras and they were reliable so I went with this one. It works great and never disconnects. Only issue is sometimes when it's off and I turn it on to answer a call the volume is too low. I then have to shut off and back on and it works fine.

One person found this helpful

Helpful

ari4u

Great Earpiece (bad experience with customer support)

Reviewed in the United States on February 25, 2017

Verified Purchase

Bought two of these (one in 2015 and other few months ago) and i'm very happy. Use it mainly for "Skype for Business" and also with my iPhone. Travels with me everywhere and i travel *a lot*. Audio integration with PC can be a bit tricky on Windows 7 but is very seamless on Windows 10. Noise reduction and audio quality is awesome! The in-ear fit is very comfortable and i dont even feel it inside my ear even after a 3 hour call. The silicone gel can come off easily, need to pay attention when putting this in your pocket or taking it out.

The product is great but reducing 1 star for the below reason...
Latest FW update from Jan 2017 was causing issues. One of the main issues was... when pressing the mute button on earpiece during a "Skype for Business" call on my PC, it wasn't muting the skype call but instead triggering a voice command on my iPhone and thereby interrupting the Skype call. This worked fine before the FW upgrade. Called customer support and explained this issue. When i asked for the rep's name (i always do so i can refer to the person by name), he told me it didn't matter and is not relevant to this support call. His tone was hostile and borderline condescending. The conversation wasn't pleasant at all, he was either in a really bad mood or just the wrong person to be answering help desk calls. One of his suggestions to re-download FW did actually help, so i'll give him a pass.

Though the customer support call was a bad experience, I would still buy more JABRA products. I strongly recommend buying this if you use "Skype for Business" at work but if you end up calling customer support and end up getting the same guy... have patience and forgive him.

7 people found this helpful

Helpful

Michael Anthony

Great blue tooth

Reviewed in the United States on December 19, 2023

Verified Purchase

Great blue tooth

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Jabra Stealth UC Professional Bluetooth Headset, Model Number: 5578-230-309, Black (1"x0.6"x2.6")

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Jabra Stealth UC Professional Bluetooth Headset, Model Number: 5578-230-309, Black (1"x0.6"x2.6")

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