Amazon.com: Customer reviews: Home Designer Suite

Top positive review

It's worth the money.

Reviewed in the United States on December 29, 2022

I love it! But, patience is a must! You are not going to hammer out a house plan in a week, unless your a professional. Which I am not.
If you've had a punch pro program before, then you know the basics of this program, The rest just takes time to learn. Use the manuals, you will need them. There's sub categories after sub categories, furniture, cabinets, plants, walls, textiles, flooring, appliances, and all the colours to change everything. There are additional catalogs you can download from chief architect. Most are free. 3D views and walk through is also on the program. You will occasionally beat your head on your desk. I've had the program a year and am still learning. Upgrades are available for this program as whole. Technical support is awesome!!! I had trouble with a bad USB, trying to install on new computer. Called talked to 3 ppl. Email my receipt, had a new download available immediately, a new USB drive in the mail. ALL IN UNDER 10 MIMUTES of my time. They were great! I'm sure other technical problems could take longer, but I haven't had any.
Nice, efficient. Helpful and polite.

6 people found this helpful

Top critical review

Critical reviews›

LG + family

It's still the 2021 version, even though it's now March 2023

Reviewed in the United States on March 15, 2023

Tried buying this again, assuming/hoping it would now be the up-to-date version. But, alas, no. It was the 2021 version again. And, it doesn't matter if you buy this as a download or on a USB stick; it'll be the 2021 version either way.

Keep in mind the company also released a 2022 version. So, for the last 2 years, what's being sold is the 2021 version, even though a newer version had already been released.

You can get a free update to the 2023 version. But, be prepared to jump through a few hoops -- and to give the company all your personal information (why do they need that??).

At this point, you have to assume the out-of-date 2021 version is being sold on purpose, with the hope that at least some buyers don't know, or don't bother, to get the free update to 2023 right after they make the purchase. That way, there's the likelihood that some of those users will then end up coming back to pay for an update sooner than they might otherwise have (i.e., you'll want an update sooner if you have the 2021 version versus having started with the 2023 version).

Seems pretty suss.

9 people found this helpful

152 total ratings, 61 with reviews

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From the United States

cinnamon griggs

It's worth the money.

Reviewed in the United States on December 29, 2022

Platform: USBVerified Purchase

6 people found this helpful

Helpful

LG + family

It's still the 2021 version, even though it's now March 2023

Reviewed in the United States on March 15, 2023

Platform: USBVerified Purchase

9 people found this helpful

Helpful

Jake B

Great product

Reviewed in the United States on December 10, 2023

Platform: USBVerified Purchase

This is a great product. Admittedly, I don’t have much to compare it with, execpt a free online home design website. There are definitely some tricks to doing less simple things, but it seems like almost anything is possible if you are willing to put in the effort to learn it.

One person found this helpful

Helpful

Knot2late

Oops I made a mistake and and having to redo this review.

Reviewed in the United States on February 18, 2024

Platform: USBVerified Purchase

My review was in accurate so I am working on my learning curve on this program.

Helpful

Nancy Musa

Made six versions of my new house plans in a week!

Reviewed in the United States on January 9, 2020

Platform: USBVerified Purchase

This program is terrific for quick and easy layouts and for putting in lots of little details too. My wife and I will be building a retirement home and have made six versions so far, each one building upon the previous version. We're still not there, but getting close. It's easy and intuitive to use, and the users guide and online tutorials explain things extremely well. We will give the finished product to a few builders so bidding will be apples to apples. The only problem is it's so much fun, I've been up til 2, 3 or 4 in the morning playing with it! Highly recommended.

15 people found this helpful

Helpful

Amazon Customer

Home Designer Suite is very, very limited

Reviewed in the United States on July 22, 2023

Platform: USBVerified Purchase

This product can't really be used for anything but very basic designs. Home Designer suite does not have any of the tools to modify drawings beyond just basic walls and default roofs. If you want to design anything beyond a basic box, this is not the product you need. Very good for designing a basic box with some basic roof styles. If you want to vary your design at all you have to purchase the full Chief Architect program. I did my research on their website, watched their "training" videos and the tools in the videos that allow custom roof lines, varying wall heights and more, are not included in Home Designer.

2 people found this helpful

Helpful

Marcus A. Harris

Love it!

Reviewed in the United States on November 17, 2022

Platform: USBVerified Purchase

Bought this to design our new house and quickly became addicted. It’s like the greatest video game ever created! I was familiar with Chief Architect so it was like riding a bike but some may find it to be not very user friendly.

One person found this helpful

Helpful

A. Zeeb

Difficult to learn and can only use on 1 computer

Reviewed in the United States on January 11, 2020

Platform: USBVerified Purchase

As the other reviews say, this software is difficult to learn and use. It is more cumbersome than many other softwares, but that is not the reason for the low score. They do offer many videos and step by step guides on how to use and once you get started learning it, it starts to flow easier. You just need more experience in home building to be able to use this. The reason for the lower review is that everything I read said you can install this software on multiple computers at once, which is true. But what they don't tell you until after you buy it, is that while you can INSTALL it, you can only activate it on one computer at a time. Every time you want to use it on another computer, you have to deactivate the key and activate it on the other computer. If you want to use the software on 2 computers without deactivating, you have to have another key, which will cost you another $100. But no where in their advertising does it say this.

26 people found this helpful

Helpful

Michael Bullock

Great design program for quick, easy layouts.

Reviewed in the United States on April 25, 2023

Platform: USBVerified Purchase

After my computer crash I ordered this new version of my 10year old previous Home Designer Suite. Surprised to find very little difference from the old one. Easy to use for on the spot designing, great features, and great value for the price. No complaints but hate the fact that you now have to click an icon to move the design. Great design program for quick, easy layouts.

One person found this helpful

Helpful

Amazon Customer

Love it

Reviewed in the United States on April 27, 2023

Platform: USBVerified Purchase

While I'd like it to do some things it doesn't, they're few. I enjoy it to the point of addiction and the flexibility of design possibilities are fun and numerous. I think most any style of home can be built. I was thinking of buying artcatectual Legos to build houses. This is better. My only wish is that I could custom-color things like siding and fabric.

2 people found this helpful

Helpful

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