Amazon.com Return Policy: You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Overall a great laptop, camera on it is ok quality, don't expect the camera to be HD. But it's a great laptop for gaming if you get a mouse. As the touchpad is in an akward position. The battery life is good when doing normal tasks.
I bought this laptop but ended up returning it because it did not fit my needs. The main factor was the trackpad placement. The track pad worked well but if you have to use it for a while, your arm can get tired from holding it up so you dont touch the keyboard. This laptop worked perfect and I really liked it and the keyboard. The keyboard was a bit clicky but I got used to it. It was fast and quiet. It was also light weight and had a pretty good battery also. If I could have used it all the time with a mouse instead of the trackpad I would have kept it but I could not.