Microsoft Surface Duo 128GB (Unlocked) - Glacier
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Brand | Microsoft |
Model Name | Surface Duo |
Memory Storage Capacity | 128 GB |
Screen Size | 5.6 Inches |
Display Resolution Maximum | 2700 x 1800 Pixels |
About this item
- Room to focus with two screens. Open and view two apps at once or span one across both screens..Form_factor : Smartphone.Aspect ratio:4:3
- Flexibility to do more. Choose your mode for the task at hand and tackle to-dos with dual-screen enhanced apps.
- Get the best of Microsoft 365 mobile experiences and every android app in the google play store.
- Original design, created by surface. Thin, light, and versatile design does what you want it to, with revolutionary 360° hinge and dual pixelsense fusion displays.
- Hold like a book, get more screen when you need it, take notes, make calls, or watch a favorite show.
- Connector type: USB Type C
- Operating system: Android 10.0
- Wireless communication technology: Cellular
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From the manufacturer
Flexibility to do more
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One device, many waysEffortlessly move from one thing to the next thanks to the revolutionary 360° hinge. |
Type and take notesWith the keyboard or inking with Surface Slim Pen* on one screen and a video call or streaming content on the other. *Some devices, accessories, and software sold separately. |
Make callsOpen completely with the 360° hinge and make phone calls. Plus, view one app or take a photo in portrait or landscape on a single screen. |
Lean back and watchSet in Tent mode to relax and watch your favorite show. |
Original design, created by Surface
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Fits in your pocketAt 4.8 mm when unfolded, less than 1 cm when folded, and starting at just 250 grams. |
Designed to impressLess than a centimeter thin, two high-resolution 5.6” PixelSense touchscreens open to an expansive 8.1” with a revolutionary 360° hinge. |
Revolutionary 360◦ hingeDynamic design enables multiple angles and postures in one device. |
Personalize your Surface Duo
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Surface Duo BumperAdded protection for your device, this sleek silicone bumper is specifically designed for Surface Duo and the 360◦ hinge. |
Microsoft Surface Duo USB-C Power SupplyEffortlessly and quickly charge your Surface Duo with this versatile USB-C power supply. |
Surface EarbudsFeaturing ultra-comfortable design, intuitive controls, access to innovative Microsoft 365 experiences* and immersive sound for music and calls. *Some devices, accessories, and software sold separately. |
What's in the box
Product Description
Two ultra-thin, high-resolution touchscreens open to reveal new possibilities on a mobile device. Designed to help you be productive, Surface Duo features multiple modes, the best of Microsoft 365 mobile experiences, every Android app in the Google Play store, and new dual-screen enhanced apps. Now you can view two apps at once or span one across both screens, drag and drop between screens, and make phone calls. Say goodbye to constant app switching.
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Customer Review: Get out the Norm and get a Foldable!
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Product information
Product Dimensions | 4.74 x 6.81 x 2.31 inches |
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Item Weight | 1.46 pounds |
ASIN | B08JTDPRM1 |
Item model number | TGL-00001 |
Batteries | 1 Lithium Ion batteries required. (included) |
Customer Reviews |
4.2 out of 5 stars |
Best Sellers Rank | #126,352 in Electronics (See Top 100 in Electronics) #2,067 in Computer Tablets |
Is Discontinued By Manufacturer | No |
OS | Android 10 |
GPU | Qualcomm |
RAM | 128 GB |
Wireless communication technologies | Cellular |
Connectivity technologies | WiFi: WiFi-5 802.11ac (2.4/5GHz) Bluetooth: Bluetooth 5.0 LTE: 4x4 MIMO, Cat 20 DL / Cat 5 UL, 5CA, LAA. Up to 1.2Gbps Download / Up to 150Mbps Upload Bands Supported: FDD-LTE: 1,2,3,4,5,7,8,12,13,14,19,20,25,26,28,29,30,66 TD-LTE: 38,39,40,41,46 WCDMA: 1,2,5,8 GSM/GPRS: GSM-850, E-GSM-900, DCS-1800, PCS-1900 Location: GPS, Galileo, GLONASS, BeiDou, QZSS |
Special features | Bluetooth Enabled, Camera, LTE |
Display resolution | 2700 x 1800 |
Other display features | Wireless |
Human Interface Input | Touchscreen with Stylus Support |
Other camera features | Rear, Front |
Form Factor | Smartphone |
Color | White |
Battery Power Rating | 59 |
Whats in the box | Surface Duo Surface Duo Bumper (Color: Glacier) Surface Duo USB-C Power Supply (18w) Quick Start Guide Warranty and Compliance Guide SIM Ejector tool |
Department | unisex |
Manufacturer | Microsoft |
Date First Available | August 14, 2020 |
Memory Slots Available | 1 |
Weight | 1.5 Pounds |
Standing screen display size | 5.6 Inches |
Ram Memory Installed Size | 128 GB |
Aspect Ratio | 4:3 |
Memory Storage Capacity | 128 GB |
Warranty & Support
Feedback
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the appearance, value, and ease of use of the tablet computer. For example, they mention it has a beautiful design, stunning dual screens, and is good value for money. They also appreciate the quality and convenience of the product. That said, opinions are mixed on performance, camera quality, and battery life.
AI-generated from the text of customer reviews
Customers are satisfied with the quality of the tablet. They mention it's a fantastic device for what it was designed for, an excellent phone, and a great secondary device. The dual screens make it the most productive and efficient smartphone. The product is an interesting mini computer that's also a phone, making it great at multitasking.
"...writing, content viewing etc, this is hands down the best portable multitasking device...." Read more
"...Regarding the software keyboard (Microsoft SwiftKey), it's actually fantastic and I love all of the customizability...." Read more
"...Excellent as a secondary device, I don't use it as a primary device.- Probably the best reading device you can get.-..." Read more
"...Great idea and good implementation by Microsoft, but in the end I think that the whole pocket-able folding dual screen device idea is more of a..." Read more
Customers find the tablet computer to be a great value for money. They say it's well worth the price.
"...Overall fantastic, especially at this lower price point...." Read more
"...a compact tablet or even if you are looking for a good phone at a great price and camera performance isn't important to you, this is a great buy!" Read more
"...The current value is insane when you look at how cheap it is now compared to the original launch price, it's a no-brainer at this price if you want..." Read more
"...At its current price, it has great value for money." Read more
Customers are satisfied with the appearance of the tablet computer. They mention that it has a beautiful design, feels very premium to hold, and use, and has absolutely stunning dual screens. The hardware is amazing and the screen is incredible. Overall, customers find the tablet to be a very unique cell phone with a super slim elegant design.
"...: wonderful, the OLED panel on this thing has inky blacks, vibrant colours, and crisp visuals...." Read more
"...It's just such a well thought-out keyboard design, I absolutely love it and it is a pleasure to use...." Read more
"- Beautiful design, feels very premium to hold and use.- Once you get the hang of the two screens it becomes so natural to use...." Read more
"...Indeed the whole device appears beautiful, but brittle. A metal chassis rather than one covered in Gorilla Glass might have been a better choice...." Read more
Customers like the ease of use of the tablet computer. They say it makes everything easier, lends itself to easy and functional multitasking, and is very convenient. Customers also say it's surprising nice to use, fun, and the overall experience is very good. They love the multitask experience possible on the device, and say it’s super easy to switch on the fly.
"...The separate displays lend themselves to such easy and functional multitasking that it’s honestly a wonder to me why more companies haven’t leaned..." Read more
"...This phone is just so much fun to use and I am sure you will find ways to utilize its very unique form factor the more that you use it...." Read more
"...I was looking for a new camera lens and I was easily able to multitask searching, youtube video reviews, look up prices, etc...." Read more
"...Once you get the hang of the two screens it becomes so natural to use. They allow for such a productive uninterrupted flow.-..." Read more
Customers like the dual screen of the tablet computer. They say it's a very unique dual screen experience, and the dual-screen form factor is really useful. They also say the two screen concept is versatile and increases productivity. Customers also mention that the tablet is optimized for both displays.
"...absolutely perfect implementation for reading books and is optimized for both displays...." Read more
"Tellyike this device, the split, 2 screen makes multi tasking so easy. However, there is a modest learning curve...." Read more
"...The dual-screen form factor is really useful...." Read more
"...Overall design is clean and well-built. Dual screen usage is awesome...." Read more
Customers are mixed about the performance of the tablet computer. Some mention that it works great, while others say that most apps do not work well across both screens.
"...Other than that, battery life, functionality and enjoyment have been superb." Read more
"...In contrast, most apps simply do not work well across both screens due to the screen border. Some apps and webpages scale weird...." Read more
"...I will say that the camera is not good. It's perfectly fine as a webcam but that's about it, which makes this hard to recommend as your primary phone..." Read more
"...few bugs here and there but nothing to really worry about, works fine for everyday use.-..." Read more
Customers are mixed about the camera quality of the tablet computer. Some mention that the build quality, fit and finish, and thinness are impressive. They are satisfied with the hardware and software. However, other customers say that the camera is basic, fragile, and has a manufacturing flaw in the design.
"...be better and the camera is OK, overall..... Good value for a really cool firm factor." Read more
"...I will say that the camera is not good...." Read more
"...The device did not disappoint. It looks and feels premium, all glass and metal, and the buttery smooth hinge just says quality all the way...." Read more
"...The phone itself doesn't feel that durable, lacks magnetic charging and sometimes it can still just forget what screen you are looking at when you..." Read more
Customers are mixed about the battery life of the tablet computer. Some mention that it has good battery life, while others say that it doesn't quite have the life of their Samsung S10. The battery won't get you through half a day under normal use, and it drains battery just as fast as Apple's devices. Some customers also mention that the phone keeps shutting off and needs to be restarted several times a Day.
"...I have to say I'm pretty impressed. The battery doesn't quite have the life my Samsung S10 did, but it's certainly workable...." Read more
"...Battery life is good enough from what I have seen so far.Rating: 5/5SOFTWARE REVIEW:..." Read more
"...battery life, with moderate use, it was dying by 1pm2) Processor/ram...." Read more
"...However, there is a modest learning curve. Battery life lasting full day with some in the tank yet. Good performance...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Media Consumption: wonderful, the OLED panel on this thing has inky blacks, vibrant colours, and crisp visuals. Watching shows, YouTube, and such is great and the speaker isn’t tinny for a phone. Definitely a pleasure for media consumption. I also use this as an e-reader which tbh I’ve never felt comfortable with in the past. Something about single page displays never worked well in my mind, but holding this like a book works perfectly. Manga in particular is great to read as the blacks are deep and the contrast is clean. I read through the entirety of Dragonball Super in about a month using this exclusively.
Multitasking/Productivity: Wow, this is where things take a big shift. I’ve used iPads and other tablets over the years heavily. Whether doing creative content creation, DMing, writing, content viewing etc, this is hands down the best portable multitasking device. The separate displays lend themselves to such easy and functional multitasking that it’s honestly a wonder to me why more companies haven’t leaned into this. I never want to be without a device like this moving forward.
Example: Have you ever been watching a video on your phone and thought about looking up what is being talked about? If you have YouTube premium for example, sure the audio continues to play when you exit, but the video itself is gone. On another android device maybe it shrinks to a window, or on a tablet a split view occurs, but on here you just use the other screen, there isn’t a compromise. It’s hard to explain but it’s something that once you use it, it makes so much sense and you’ll notice when you don’t have it.
Overall fantastic, especially at this lower price point. I would be tempted in the future to make it my single device but for now in pair with my iPhone is great. I have run into a single issue, which sometimes it think I have it folded back to select a display, which is annoying but usually it stops if I close the device, wait a few seconds, and open again. There was one instance where I had to power cycle to fix it. Other than that, battery life, functionality and enjoyment have been superb.
When you start using this device, you start to see the benefit of having two screens. Opening a link in an email that just opens on a second screen. Browsing Twitter on one screen and watching a video on the other. It is a true multitasking champ. It's only been a few days but the performance has been overall pretty smooth, with a few frame drops here and there but nothing that is a deal breaker.
I have been using this as a reading device to catch up on the news, manage my accounts, and so on. I will say that the camera is not good. It's perfectly fine as a webcam but that's about it, which makes this hard to recommend as your primary phone. And because of the aspect ratio, some social media apps like Instagram might present themselves as a little weird.
This phone is just so much fun to use and I am sure you will find ways to utilize its very unique form factor the more that you use it. The gap in the middle does make spanning both screens a little challenging depending on the app but I actually like reading articles using this method in portrait orientation. So the bottom line is if you are looking for a secondary device as a compact tablet or even if you are looking for a good phone at a great price and camera performance isn't important to you, this is a great buy!
HARDWARE REVIEW:
It looks pretty ridiculous in my jeans pocket, but it does fit. It's such a weird form factor because the screens feel both tall and wide. Forget about using a case with this, but the included bumper is actually decent enough and gives it some grippy-ness on a table. I'm sure some day one of the glass surfaces will crack and then I'll be sad, but until then it looks great. Hardware wise this thing is marvel of engineering, and it's a complete head-turner. I have gotten multiple "WHAT IS THAT?!?" type of reactions from coworkers when I unfold it, and that's saying something. I love that the screens fold completely 180 and fold completely flat. I love the glacier white color and all the glass. The fingerprint reader works well enough. I don't use the camera because everyone says it sucks anyway, and my normal Pixel 5 takes great pics so I will continue using that if I need a camera. Battery life is good enough from what I have seen so far.
Rating: 5/5
SOFTWARE REVIEW:
Having two screens opens up a surprising amount of productivity and new ways to use a phone-like device. Basic things that are frustrating on tiny phones are easy on this device. Opening one app, copying some text, opening a second app, pasting the text - now trivially easy to do. On another phone it's awful and slow, but on this device you can just have both apps open at once and seamlessly copy data/text/etc. between them. I was looking for a new camera lens and I was easily able to multitask searching, youtube video reviews, look up prices, etc. I like that I can just flip the screens/orientation dynamically based on what I'm doing, and it's more of a delight than using a tablet.
Where this device becomes frustrating is that it doesn't reach its full potential. For example, apps like Gmail and Edge browser are mostly optimized for the two screens which is great, but they each have quirks that make them less than perfect. Gmail doesn't allow you to resize the windows and you pretty much just get one layout. On Edge browser, you cannot open two separate windows so that you can have two tabs open at once. You can kinda-sorta do that but it's frustrating, because it only works if you long-press a URL link and select "Open on other window". In other words you cannot simply drag a tab from one screen to another like you can with an app. You also cannot have two instances of Edge open. So it's like 80% what I want it to be, but that other 20% is really frustrating. It seems like 2-screen web browsing would be one of the biggest selling points of the device but they haven't quite reached that "native integration" type of of experience. Also, not many apps are optimized for the two screens. Some apps are "good enough" at using two screens, such as 'Infinity for Reddit', but if you want to customize the layout you cannot do it. In contrast, most apps simply do not work well across both screens due to the screen border. Some apps and webpages scale weird. If I want to watch a video on my reddit app, I basically have to keep the app constrained to one display, because the app/phone isn't smart enough not to span the video across the gap between the displays.
Another thing I noticed is that the display refresh isn't perfect, it feels slightly laggy compared to other flagship devices these days. The specs claim 60hz but sometimes it feels less. Also when you scroll your finger on one screen, sometimes the other screen lags behind just a bit in the scrolling, but that's just a minor nitpick.
The Kindle app is an absolutely perfect implementation for reading books and is optimized for both displays.
Regarding the software keyboard (Microsoft SwiftKey), it's actually fantastic and I love all of the customizability. You can change the keyboard layout type, size, span type, etc. It's super easy to switch on the fly. You can set a floating keyboard and position it where you want. You can make it a two-handed thumb keyboard split between both screens. You can resize both vertical and horizontal to match your actual thumb reach. You can change the keyboard layout (qwerty, dvorak, etc.), and you can add a number row or arrow keys, etc. You can set it up as a one-handed keyboard on either screen. It's just such a well thought-out keyboard design, I absolutely love it and it is a pleasure to use. It also has a great clipboard manager that lets you pin items for quick restore. The keyboard itself is a 5/5.
Software Rating: 3.5/5
OVERALL:
Ultimately I enjoy this device once you get used to the limitations. When you figure out the strengths and stick to that, it's great. I love the workflow improvements compared to my other devices and I love the keyboard versatility. The current value is insane when you look at how cheap it is now compared to the original launch price, it's a no-brainer at this price if you want a second device. Plus MS keep updating the software and now it has Android 12, and the device is even better for it.
Overall Rating: 4.5/5
Top reviews from other countries
estoy muy sorprendido con la calidad de los materiales, es muy delgado y poderoso a la vez. yo pedí de inmediato las micas protectoras de pantallas.
busque muchas reseñas antes de realizar la compra y estaba indeciso de comprarlo, vi que por ser la primer version tenia bastantes fallos en aplicaciones, pero ahora no me arrepiento de nada, funcionan a la perfección las aplicaciones. ha sido una muy buena compra.
Eso si, no es como un celular normal, el uso es distinto, es cuestion de acostumbrarte a las dos pantallas y a lo que puedes hacer con ellas. pero tiene todas las funcionalidades de un celular. al final eso es, un concepto nuevo de celular.
La batería tiene muy buen desempeño a pesar de los 3,577 mAh, el procesador está de sobra, es un gama alta de un par de años, al abrir dos aplicaciones funciona a la perfección, lo probe con juegos y corre en graficos altos. en fin un gran equipo.
cumple con lo que viene en la descripción, funcionó a la perfección con AT&T en cdmx.
Reviewed in Mexico on October 16, 2022
estoy muy sorprendido con la calidad de los materiales, es muy delgado y poderoso a la vez. yo pedí de inmediato las micas protectoras de pantallas.
busque muchas reseñas antes de realizar la compra y estaba indeciso de comprarlo, vi que por ser la primer version tenia bastantes fallos en aplicaciones, pero ahora no me arrepiento de nada, funcionan a la perfección las aplicaciones. ha sido una muy buena compra.
Eso si, no es como un celular normal, el uso es distinto, es cuestion de acostumbrarte a las dos pantallas y a lo que puedes hacer con ellas. pero tiene todas las funcionalidades de un celular. al final eso es, un concepto nuevo de celular.
La batería tiene muy buen desempeño a pesar de los 3,577 mAh, el procesador está de sobra, es un gama alta de un par de años, al abrir dos aplicaciones funciona a la perfección, lo probe con juegos y corre en graficos altos. en fin un gran equipo.
cumple con lo que viene en la descripción, funcionó a la perfección con AT&T en cdmx.
The Build Quality is exceptional and functionality of using dual screen for multitasking is out of the world- Two screens function independently & smoothly , just unreal . In shorts
Pro
1) Top Quality make
2) Top performance ( Don't fall in for reviews of last year- New updates have removed 95% of issues
faced during launch -New Android 11 working flawlessly )
3) Regular update & security patches
4) MS Office and other Microsoft Apps Sync with Windows
5) Bumper included for accidental fall
Cons
1) Right side gets little hot when constantly used
2) Battery is OK but not great
3) Price - You can get this almost at half the price on US Amazon ( 400 USD ) for 256GB .Paid 74K for 128
on Amazon India
4) Service & Warranty in India a big issue
5) Surface Pen2 overpriced
NOTE after a month: Two days after the return windows closed, the display started showing glitches. First the colour temperature of the left display became different than the right one. Then the right display started fluctuating and then flashing bright green light. An internet search about the glitch indicated that this is a common problem. Following the suggestion provided at Microsoft's site, I reset the unit to factory setting. Although it was hectic to reinstall all data and applications but the problem was solved completely. No more glitch or fluctuation in any of the two displays and no colour difference. This was a software problem.