Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
4-Year Protection $129.99
2-Year Protection $79.99
Cover all of your eligible devices:
Asurion Complete Protect: One plan covers all eligible past and future purchases (Renews Monthly Until Cancelled) $16.99/month

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
Buy new:
$739.92
FREE delivery May 16 - 21
Ships from: dt-deals
Sold by: dt-deals
FREE delivery May 16 - 21. Details
In Stock
$$739.92 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$739.92
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
℗ dt-deals
Ships from
℗ dt-deals
Sold by
℗ dt-deals
Sold by
℗ dt-deals
Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Read full return policy
Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Read full return policy
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Payment
Secure transaction
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Include
Add a Protection Plan:
Sorry, your monthly warranty plan was removed because these plans are currently only available for single-item orders.
Add to your order

4 Year Laptop Protection Plan

from Asurion, LLC
(2117)
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Learn more

2 Year Laptop Protection Plan

from Asurion, LLC
(587)
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Learn more

Asurion Complete Protect: One plan covers all eligible past and future purchases on Amazon

from Asurion, LLC
(705)
  • Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
  • Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
  • Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
  • Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
  • No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Learn more
Off-lease unit with some scratches on the case but performs like new. Comes with power adapter only, no other accessories.
$6.79 delivery May 22 - 28. Details
In stock
$$739.92 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$739.92
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from and sold by BarKay Computers.
Add an Accessory:
Microsoft 365 Family | 12-Month Subscription, up to 6 people | Premium Office Apps | 1TB OneDrive cloud storage | PC/Mac Download
$98.88
Added to Cart
McAfee Total Protection 2024 | 5 Device | Cybersecurity Software Includes Antivirus, Secure VPN, Password Manager, Dark Web Monitoring
$29.99
Added to Cart
Adobe Acrobat Professional DC | PDF converter | 12-month Subscription with auto-renewal, PC/Mac
$239.88
Added to Cart
TurboTax Deluxe 2023 Tax Software, Federal & State Tax Return [Amazon Exclusive] [PC/Mac Download]
$69.99
Added to Cart

New Microsoft Surface Book 3 - 13.5" Touch-Screen - 10th Gen Intel Core i5 - 8GB Memory - 256GB SSD (Latest Model) - Platinum

4.0 4.0 out of 5 stars 130 ratings

Sustainability features

This product has sustainability features recognized by trusted certifications.

Energy efficiency

Conserves energy compared to similar products.

As certified by
EPEAT
EPEAT
EPEAT EPEAT

EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.

Learn more about this certification

Certification Level

SILVER
Part of
Climate Pledge Friendly
$739.92
{"desktop_buybox_group_1":[{"displayPrice":"$739.92","priceAmount":739.92,"currencySymbol":"$","integerValue":"739","decimalSeparator":".","fractionalValue":"92","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"MOjwfycOf2bAdEYPv3VNjFnEGmR83x8TqkVk%2Fyzgpci2j5MKRvh7fBhd7xtPmjP0JcvMIasfqHsjvqhOkJoO6oeM%2FkWAtvPU4PyhS2FHnOyXbKaVtjXrAP7uNOzl%2BSrYF%2FQNeyiOZREL7lWU%2BUOaXDV6dtzT3zM60JRg%2FNUBNjB4XqaVDN6MjMA6uGNXHfwI","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}, {"displayPrice":"$499.00","priceAmount":499.00,"currencySymbol":"$","integerValue":"499","decimalSeparator":".","fractionalValue":"00","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"MOjwfycOf2bAdEYPv3VNjFnEGmR83x8TfBmDPoPTP3It8wP126JQ5YynTjx49homa3r86LImyhtdj6qNsMsA3vMnm2N5GRAcShtmgXKEprSp1l9mrcFftp1cNJv455F00b8mwWiX9Rw9fm2gpTIEDQNpszbLe2kDSK8Emu4fxFSSgRGlyg2MsQ%3D%3D","locale":"en-US","buyingOptionType":"USED","aapiBuyingOptionIndex":1}]}

Purchase options and add-ons

Brand Microsoft
Model Name Surface Project T-2 SC English US/Canada Hdwr
Screen Size 13.5 Inches
Color Aluminum Silver
Hard Disk Size 256 GB
CPU Model Core i5
Ram Memory Installed Size 8 GB
Operating System Windows 10 Home
Special Feature Backlit Keyboard
Graphics Card Description Integrated

About this item

  • Most powerful Surface laptop yet, with quad-core powered, 10th Gen Intel Core processors. More than 50% faster than Surface Book 2 13.5”.
  • Power when you need it. Up to 15.5 hours battery life [1] — plus improved standby that extends battery life when you’re away.
  • The connections you need, including USB-A, USB-C, and full-size SD card slot.
  • High-resolution PixelSense touchscreen display. Also available in 15”.
  • Free Upgrade to Windows 11 when available (see below).
  • Free Upgrade to Windows 11 when available (see below).
› See more product details

Frequently bought together

New Microsoft Surface Book 3 - 13.5" Touch-Screen - 10th Gen Intel Core i5 - 8GB Memory - 256GB SSD (Latest Model) - Platinum
$739.92
Get it May 16 - 21
In Stock
Ships from and sold by ℗ dt-deals.
+
Pen Stylus for Surface Pro 9/8/X/7+/6/5/4/3/Surface 3, Surface Go 3/2/1, Surface Laptop/Studio/Book 4/3/2/1 with Palm Rejecti
$29.99
Get it as soon as Sunday, May 19
In Stock
Sold by iafer and ships from Amazon Fulfillment.
Total price:
To see our price, add these items to your cart.
Details
Added to Cart
These items are shipped from and sold by different sellers.
Show details Hide details
Choose items to buy together.

Featured items you may like

Page 1 of 1 Start overPage 1 of 1
Previous page
  1. Amazon Basics 11.6-Inch Laptop Sleeve, Protective Case with Zipper - Black
  2. Microsoft Surface Book 3 - 13.5" Touch-Screen - 10th Gen Intel Core i7 - 16GB Memory - 256GB SSD (Latest Model) - Platinum
    Climate Pledge Friendly Climate Pledge Friendly
    Products with trusted sustainability certification(s). Learn more

    PRODUCT CERTIFICATION (1)

    EPEAT

    EPEAT products are assessed against criteria including energy use and have a reduced sustainability impact across their lifecycle.

  3. Amazon Basics 14-Inch Laptop Sleeve, Protective Case with Zipper - Black
  4. Microsoft Surface Laptop Go 3 (2023) - 12.4" Touchscreen, Thin & Lightweight, Intel Core i5, 8GB RAM, 256GB SSD SSD, with Win
    Climate Pledge Friendly Climate Pledge Friendly
    Products with trusted sustainability certification(s). Learn more

    PRODUCT CERTIFICATION (1)

    EPEAT

    EPEAT products are assessed against criteria including energy use and have a reduced sustainability impact across their lifecycle.

  5. Microsoft Surface Laptop 4 13.5/'' Touchscreen AMD Ryzen 5 8GB 128GB Windows 11 H, 13-13.99 inches
    Climate Pledge Friendly Climate Pledge Friendly
    Products with trusted sustainability certification(s). Learn more

    PRODUCT CERTIFICATION (1)

    Pre-owned Certified: Electronics

    Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

  6. Microsoft Surface Book 2 (Intel Core i7, 8GB RAM, 256GB) - 13.5in (Renewed)
    Climate Pledge Friendly Climate Pledge Friendly
    Products with trusted sustainability certification(s). Learn more

    PRODUCT CERTIFICATION (1)

    Pre-owned Certified: Electronics

    Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

Next page

Important information

Legal Disclaimer

Upgrade rollout plan is being finalized and is scheduled to begin late in 2021 and continue into 2022. Specific timing will vary by device. Certain features require specific hardware, see https://www.microsoft.com/windows/windows-11-specifications.

Compare with similar items

This Item
New Microsoft Surface Book 3 - 13.5" Touch-Screen - 10th Gen Intel Core i5 - 8GB Memory - 256GB SSD (Latest Model) - Platinum
New Microsoft Surface Book 3 - 13.5" Touch-Screen - 10th Gen Intel Core i5 - 8GB Memory - 256GB SSD (Latest Model) - Platinum
Recommendations
Microsoft Surface Pro 9 (2022), 13" 2-in-1 Tablet & Laptop, Thin & Lightweight, Intel 12th Gen i7 Fast Processor for Multi-Tasking, 16GB RAM, 512GB Storage with Windows 11, Platinum Microsoft Copilot
Microsoft Surface Pro 9 (2022), 13" 2-in-1 Tablet & Laptop, Thin & Lightweight, Intel 12th Gen i7 Fast Processor for Multi-Tasking, 16GB RAM, 512GB Storage with Windows 11, Platinum Microsoft Copilot
dummy
Microsoft Surface Laptop Go 3 (2023) - 12.4" Touchscreen, Thin & Lightweight, Intel Core i5, 8GB RAM, 256GB SSD SSD, with Windows 11, Platinum Color Copilot
Microsoft Surface Laptop Go 3 (2023) - 12.4" Touchscreen, Thin & Lightweight, Intel Core i5, 8GB RAM, 256GB SSD SSD, with Windows 11, Platinum Color Copilot
dummy
Microsoft Surface Laptop 4 15-inch Touchscreen 256GB SSD AMD Ryzen 7 (8GB RAM, Windows 10 Home, Latest Model) - Platinum, 5UI-00001
Microsoft Surface Laptop 4 15-inch Touchscreen 256GB SSD AMD Ryzen 7 (8GB RAM, Windows 10 Home, Latest Model) - Platinum, 5UI-00001
dummy
Microsoft Surface Laptop Studio 2 (2023) - 14.4" Touchscreen - Intel Core i7, 16GB RAM, 512GB SSD, NVIDIA GeForce RTX 4050, Windows 11, Platinum Color Copilot
Microsoft Surface Laptop Studio 2 (2023) - 14.4" Touchscreen - Intel Core i7, 16GB RAM, 512GB SSD, NVIDIA GeForce RTX 4050, Windows 11, Platinum Color Copilot
dummy
Microsoft Surface Laptop 4 13.5-inch Touch-Screen – AMD Ryzen 5 Surface Edition - 8GB Memory - 256GB Solid State Drive - Platinum (Renewed)
Microsoft Surface Laptop 4 13.5-inch Touch-Screen – AMD Ryzen 5 Surface Edition - 8GB Memory - 256GB Solid State Drive - Platinum (Renewed)
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Price$739.92-21% $1,499.99
List: $1,899.99		-13% $699.99
List: $799.99		$539.99-15% $2,051.00
List: $2,399.99		-26% $399.00
New Price: $539.99
Delivery
Get it May 16 - 21
Get it as soon as Monday, May 20
Get it as soon as Sunday, May 19
Get it as soon as Sunday, May 19
Get it as soon as Sunday, May 19
Get it as soon as Tuesday, May 21
Customer Ratings
4.04.0 out of 5 stars130
4.54.5 out of 5 stars840
4.54.5 out of 5 stars62
4.24.2 out of 5 stars11
4.44.4 out of 5 stars25
4.44.4 out of 5 stars30
Touch Screen
4.2
4.4
4.8
4.6
4.8
5.0
Battery life
4.0
4.2
4.6
3.6
4.0
—
Screen quality
3.9
4.5
4.7
—
4.8
4.7
Value for money
3.4
3.5
4.4
—
—
—
Sold By
℗ dt-deals
Amazon.com
Amazon.com
DIGJUNGLE
Amazon.com
DIGJUNGLE
display size
13.5 inches
13 inches
12.45 inches
15 inches
14.4 inches
13.5 inches
hard disk size
256 GB
0 TB
256 GB
256 GB
512 GB
256 GB
computer memory size
8 GB
16 GB
8 GB
8 GB
16 GB
8 GB
cpu manufacturer
Intel
Intel
Intel
Intel
Intel
AMD
cpu speed
1.2 GHz
—
4.4 GHz
3.4 GHz
0 GHz
2.2 GHz
cpu model number
Core i5
0
1235U
—
13th Gen Intel® Core™ i7-13700H Processor
Ryzen 5 4680U
operating system
Windows 10 Home
Windows 11 Home
Windows 11 Home
Windows 10
Windows 11 Home
Windows 10 Home

From the manufacturer

Module 1

1

2

3

4

Built for performance

Power through every day with the fastest Surface laptop yet – now more than 50% faster than Surface Book 2 13.5”. Tackle intensive tasks, edit large video files, and enjoy the best gaming experience on any Surface laptop.

As dynamic as you

When inspiration strikes, Surface Book 3 makes it easy to get it all done with a robust laptop, portable studio, and powerful tablet in one, complete with detachable touchscreen.

Innovation in every detail

Nothing gets in the way of your creativity. Jot ideas down with Surface Pen. Be heard loud and clear with enhanced dual far-field Studio Mics and immersive Dolby Atmos sound. And, type fast and confidently on the premium, backlit keyboard.

The best of Microsoft

Focus when you need to get it done with the Windows you know and create your best work on Microsoft 365. And, the best PC gaming on any Surface laptop is even better with your Xbox Wireless controller.

Module 3a

Module 3b

Module 3c

Laptop

Get productive with a robust laptop featuring full keyboard and large, responsive trackpad, while navigating naturally on the touchscreen.

Studio

Draw, write and sketch with precision using Surface Pen with Surface Dial and high-end graphics, at the perfect angle for you.

Tablet

Swipe through photos and browse the web with a powerful 13.5” tablet.

1

2

3

Surface Pen

Surface Pen is better and faster than ever, with tilt for shading,greater sensitivity, and virtually no lag to help you capture your thoughts and get more done.

Surface Precision Mouse

Designed for exceptional accuracy, comfort, and control, the Surface Precision Mouse helps you stay in your flow with flawless scrolling, three customizable thumb buttons, and the ability to use with up to three computers at the same time.

Surface Dock 2

Instantly turn Surface Book 3 into an efficient desktop workstation with new Surface Dock 2. Simply plug in the Surface Connect cable to charge your device and access external monitors, a keyboard, mouse, and more

1 2 3 4 5
Surface Go 2 Surface Laptop 3 Surface Pro X Surface Pro 7 Surface Book 3
See Details
See Details
See Details
See Details
See Details
Customer Reviews
—
—
—
—
—
Price — — — — —
PixelSense Display 10.5” Touchscreen with pen input 13.5” Touchscreen with pen input. 15” Touchscreen with pen input. 13” Touchscreen with pen input 12.3” Touchscreen with pen input 13.5" Touchscreen with pen input. 15" Touchscreen with pen input.
Colors Platinum 13.5” Platinum, Cobalt Blue, Matte Black, Sandstone. 15” Platinum Matte Black Matte Black Platinum, Matte Black Platinum
Processor Intel Pentium Gold Processor 4425Y 8th Gen Intel Core m3 Processor 13.5” 10th Gen Intel Core i7 and i5 15" AMD Ryzen 5 Microsoft or Ryzen 7 Microsoft Surface Edition Microsoft SQ1 10th Gen Intel Core i7, i5 and i3 13.5” Quad-core 10th Gen Intel Core i7 and i5 15” Quad-core 10th Gen Intel Core i7
Memory 8GB, 4GB 32GB, 16GB, 8GB 16GB, 8GB 16GB, 8GB, 4GB 32GB, 16GB, 8GB (13.5” only)
Storage 128GB SSD, 64GB 1TB SSD, 512GB SSD, 256GB SSD, 128GB SSD 512GB SSD, 256GB SSD, 128GB SSD 1TB SSD, 512GB SSD, 256GB SSD, 128GB SSD 2TB SSD (15” only), 1TB SSD, 512GB SSD, 256GB SSD
Graphics Intel HD Graphics 615 13.5” Intel Iris Plus Graphics. 15” AMD Radeon RX Vega 11 Graphics Microsoft Surface Edition AMD Radeon Vega 9 Graphics Microsoft Surface Edition. Microsoft SQ1 Adreno 685 GPU Intel Iris Plus Graphics (i7, i5) Intel UHD Graphics (i3) 13.5” Intel Iris Plus Graphics (i5) NVIDIA GeForce GTX 1650 (i7). 15” NVIDIA GeForce GTX 1660Ti.
Operating System Windows 10 Home in S Mode[4] Windows 10 Home Windows 10 Home Windows 10 Home Windows 10 Home
Battery Life Up to 10 hours Up to 11.5 hours Up to 13 hours Up to 10.5 hours 13.5” Up to 15.5 hours 15” Up to 17.5 hours

What's in the box

  • Device
  • Power Supply
  • QSG

    • Looking for specific info?

    Product Description

    From intensive video and graphics files to high-octane gaming, the most powerful Surface laptop yet combines speed, graphics, and long battery life with the versatility of a laptop, tablet, and portable studio. Tackle your biggest demands with quad-core powered 10th Gen Intel Core processors and high-resolution PixelSense Display designed for Surface Pen and touch.

    Product information

    Technical Details

    Collapse all
    Summary
    Other Technical Details

    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here

    Feedback

    New Microsoft Surface Book 3 - 13.5" Touch-Screen - 10th Gen Intel Core i5 - 8GB Memory - 256GB SSD (Latest Model) - Platinum

    New Microsoft Surface Book 3 - 13.5" Touch-Screen - 10th Gen Intel Core i5 - 8GB Memory - 256GB SSD (Latest Model) - Platinum

    Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.

    Where did you see a lower price?

    Fields with an asterisk * are required
    /
    /
    /
    /
    Please sign in to provide feedback.
    Sustainability features

    Sustainability features

    This product has sustainability features recognized by trusted certifications.

    Energy efficiency

    Conserves energy compared to similar products.

    As certified by
    EPEAT
    EPEAT
    EPEAT EPEAT

    EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.

    Learn more about this certification

    Certification Level

    SILVER
    Part of
    Climate Pledge Friendly

    Customer reviews

    4 out of 5 stars
    4 out of 5
    130 global ratings

    Customers say

    Customers like the appearance and speed of the laptop. They mention it's sleek, runs really fast, and is highly effective. Customers also appreciate the size and compactness of the product. However, some customers have reported issues with the hardware and assembly quality. Opinions are mixed on performance.

    AI-generated from the text of customer reviews

    4 customers mention4 positive0 negative

    Customers are satisfied with the speed of the notebook computer. They mention that it works quickly, is highly effective, and is almost instantaneous to start and log into.

    "...I’ll have multiple tabs opened and it will still run really fast. If you’re looking for a laptop for college then this is the one!" Read more

    "...to be better than average, starting the laptop and logging into it is almost instantaneous, and it works quickly!..." Read more

    "Speed and compactibility..." Read more

    "Quick delivery. Best Price Around...." Read more

    3 customers mention3 positive0 negative

    Customers like the appearance of the laptop. They say it has a sleek profile and a great design that allows for useability and portability.

    "Great design allows for useability and portability. Add a USB C multiport dock for maximum usage." Read more

    "...Besides its durability, this laptop is cute and small. It's essentially a high-powered tablet. It's lightweight, thin, and fun-sized...." Read more

    "I loved the looks of this sleek laptop. the ease of moveable and the power of the laptop. I recommend buying the pen stylet and the docking 2." Read more

    3 customers mention3 positive0 negative

    Customers like the size of the laptop. They mention it's cute, fun-sized, and compact. They also appreciate the screen size, speed, and portability.

    "Great design allows for useability and portability. Add a USB C multiport dock for maximum usage." Read more

    "...It's essentially a high-powered tablet. It's lightweight, thin, and fun-sized. The screen isn't too small either. Rather, it's just right!..." Read more

    "Speed and compactibility..." Read more

    12 customers mention5 positive7 negative

    Customers are mixed about the performance of the notebook computer. Some mention that it's a decent device overall, while others say that it has poor performance.

    "...Should have been a clue ! Computer initially would not turn on even after charging. Charged only the keyboard and not the tablet...." Read more

    "It is a nice system to have. Meets all my expectations." Read more

    "...then the screen times out/turns off to save battery, the camera will sometimes turn on...." Read more

    "The laptop is great - looks, feels & functions like brand new, but it is a refurb. It comes in a refurb box, not a Microsoft box. I got the 4-yr...." Read more

    3 customers mention0 positive3 negative

    Customers are dissatisfied with the hardware of the notebook computer. They mention that it's unreliable, constantly crashes, and the assembly quality is not that great.

    "I love the Surface interface, but Surfaces are not reliable. I like them enough to have had three...." Read more

    "Constantly crashes" Read more

    "Assembly quality not that great..." Read more

    Recieved a used and old laptop
    1 Star
    Recieved a used and old laptop
    I purchased this product at full price and as per description it says new. Turns out it and an open box and missing a charger. Also, many dents and scratches.
    Hide
    Thank you for your feedback
    Sorry, there was an error
    Sorry we couldn't load the review

    Top reviews from the United States

    Michael Labson
    5.0 out of 5 stars Speed and compactibility
    Reviewed in the United States on April 28, 2024
    Verified Purchase
    It is a nice system to have. Meets all my expectations.
    Helpful
     Report
    Reereeroo
    5.0 out of 5 stars Amazing!!
    Reviewed in the United States on December 3, 2023
    Verified Purchase
    I bought this to use in college and it’s amazing! I have showed many people it and a lot of them want one for themselves. It’s super easy to use and can run a lot of things. I’ll have multiple tabs opened and it will still run really fast. If you’re looking for a laptop for college then this is the one!
    Helpful
     Report
    jeanne baldini
    1.0 out of 5 stars Bought “new” but refurbished?
    Reviewed in the United States on January 4, 2024
    Verified Purchase
    Came in a brown box not a new Microsoft box. Should have been a clue ! Computer initially would not turn on even after charging. Charged only the keyboard and not the tablet. Tablet would not detach from keyboard. Googled troubleshooting techniques and was able to detach tablet with paper clip and cleaned charger copper connections with alcohol and still wouldn’t charge. My daughter needed this computer for high school because hers died right as school got out for the holidays. She had the exact same computer for 4 1/2 years and we had hoped it would last till the end of the year when she graduated. 😫. Not sure if the seller or product is at fault.
    Helpful
     Report
    DK
    5.0 out of 5 stars Awesome 2 in 1 Laptop
    Reviewed in the United States on November 17, 2023
    Verified Purchase
    Great design allows for useability and portability. Add a USB C multiport dock for maximum usage.
    Helpful
     Report
    Adam Jurado
    4.0 out of 5 stars Fun-sized and Highly Effective BUT Some Strange Issues
    Reviewed in the United States on July 22, 2023
    Verified Purchase
    I got this laptop because the hinge is extremely durable. I broke my last 3 laptops by dropping them, which gradually twisted the hinges and led to the shell cracking apart. In contrast, the Microsoft Surface Book 3 has one long "accordion hinge" that completely seals the gap between the screen/tablet and the keyboard. There is no space between hinges for any torque to happen. The tablet is also removable, which eliminates the need for a hinge.
    **UPDATE** Since first writing this review, my laptop has done some weird things:
    1) If you pause a video on YouTube then the screen times out/turns off to save battery, the camera will sometimes turn on. This is creepy (and there is no way to turn the camera off other than restarting the laptop)
    2) While I have my settings adjusted for the screen brightness to not auto-adjust to surrounding light conditions and this mostly works, it still does auto-adjust a little
    3) While watching a video on YouTube, a portion of the screen will sometimes go black. The only way to fix it is by refreshing the video
    Back to the regularly scheduled positive review to not end on a sour note:
    Besides its durability, this laptop is cute and small. It's essentially a high-powered tablet. It's lightweight, thin, and fun-sized. The screen isn't too small either. Rather, it's just right! I got the 13.5" version, which seems to be slightly smaller than the average laptop. The profile is sleek too. There are only 3 buttons-the power button and up/down volume buttons. The charger is small, and the place where it inserts into the laptop is like a small, thin floppy disk. The keys have just the right amount of resistance too (slightly on the soft side).
    The screen quality seems to be better than average, starting the laptop and logging into it is almost instantaneous, and it works quickly! I use the laptop for my Chief Architect Home Designer program, which is a somewhat memory-intensive and processing-heavy program. When you combine all of that with the price, this laptop is a steal! I wish I thought of getting a laptop/tablet combo like this a while ago, particularly one with such a unique and durable hinge.
    Helpful
     Report
    Anne Fletcher
    5.0 out of 5 stars wonderful laptop
    Reviewed in the United States on November 30, 2020
    Verified Purchase
    I loved the looks of this sleek laptop. the ease of moveable and the power of the laptop. I recommend buying the pen stylet and the docking 2.
    3 people found this helpful
    Helpful
     Report
    Hollie Courage
    3.0 out of 5 stars Great to use, but unreliable hardware
    Reviewed in the United States on May 2, 2024
    Verified Purchase
    I love the Surface interface, but Surfaces are not reliable. I like them enough to have had three. I bought my latest September 2023 and the camera just completely failed May 1, 2024.
    Helpful
     Report
    Andrey Aydov
    5.0 out of 5 stars I like my new Surface
    Reviewed in the United States on March 23, 2021
    Verified Purchase
    This is the third generation of the Surface family in my life, and I continue to use one of the best laptops/tablets out there.
    2 people found this helpful
    Helpful
     Report

    Top reviews from other countries

    VIJAY JETHANI
    1.0 out of 5 stars refurbished product without warranty
    Reviewed in India on October 18, 2023
    Verified Purchase
    product was already refurbished and selling as new without warranty
    Report
    Vani
    1.0 out of 5 stars The product arrived dead
    Reviewed in India on August 8, 2023
    Verified Purchase
    Defective Surface Book3. Did not boot up at all
    Report
    Tinu
    1.0 out of 5 stars Worst Customer Support Ever
    Reviewed in Canada on April 29, 2022
    Verified Purchase
    I have had problems with this PC for days after owning it. From blue screen shutdowns to loosing the microphone and speaker functions. And now I cannot login using my organizational details. I can't contact support with the PC. I can't run outlook nor can I login to any MS software including the store. The one time support tried to get back to me, I was kept on hold till the line cut! And I cannot even use the Microsoft mouse either!!
    Report
    Jessica
    5.0 out of 5 stars Great for Students
    Reviewed in Canada on July 31, 2020
    Verified Purchase
    I purchased the 13.5" i5 256 GB. I've had it for around 3 weeks now, and it works great! As a student, it's great to have the touch screen for annotating documents and handwriting notes. I also use it for gaming and it runs smoothly for games such as League of Legends or Valorant. The only problems that i have run into so far has to do with how hot the SB3 gets. But as long as you're not running too many apps at once or playing heavier games, it should be fine. Overall, great laptop!
    4 people found this helpful
     Report
    Amazon Customer
    5.0 out of 5 stars Was defective out of the box.
    Reviewed in Canada on January 16, 2022
    Verified Purchase
    The keyboard didn't work. Had to use a paperclip too separate the two pieces and charge the tablet separately and update the drivers then it worked fine
    One person found this helpful
     Report