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Customer reviews

4.4 out of 5

2,857 global ratings

Customers say

Customers like the ease of use, weight and battery life of the notebook computer. They mention that it's very light, easy to carry around and good enough for light use. Some are happy with value, and charging. Others however, are disappointed with the touchscreen and right click on the touch pad. Opinions are mixed on quality and performance.

AI-generated from the text of customer reviews

59 customers mention46 positive13 negative

Customers like the value of the notebook computer. They mention that it's a good value for the price they paid.

"This is nice for the price. It does not have the greatest screen for movies, but it gets the job done...." Read more

"...It does it snappy enough for him to not complain. It's worth a buy for the price." Read more

"I paid a very good, meaning affordable price for this Chromebook and I am satisfied. I'm using it now and I think I'm gonna be using it ALL THE TIME...." Read more

"...This thing is junk. Battery doesn’t last long at all." Read more

27 customers mention27 positive0 negative

Customers find the notebook computer easy to use. They mention it's simple, convenient, and does all they need with ease. Some appreciate the ease of the keyboard, which allows easy touch typing. Overall, most are happy with the product's ease of use.

"I'm so satisfied with my New Chromebook ' it's very convenient to have now I can utilize this for my Online classes for College...." Read more

"...Easy. However, it has multiple keys that do NOT work. I have to use keyboard on screen function just to use keys like ‘n’ and ‘b’...." Read more

"...My typing feels easier than previous Chromebook: spacing of the keys seems a bit wider and better suited to me...." Read more

"I loved everything about the chrome book from how easy & fast the setup was to how user friendly it has been since...." Read more

23 customers mention18 positive5 negative

Customers like the battery life of the notebook computer. They say it has a good battery life and continues to charge and work everyday.

"...Battery life is great so far. I can use it four or five hours and not even drain it halfway. Durability seems to be good...." Read more

"...It has a good battery life and simple but processor is lacking." Read more

"...Wifi works well. Battery life is great. Recharges quick...." Read more

"...This thing is junk. Battery doesn’t last long at all." Read more

23 customers mention19 positive4 negative

Customers like the charging of the notebook computer. They say it charges fast, the battery lasts long before recharge, and it starts up quick. Some customers also mention that it comes with a Google super fast charger that usually costs about $50.

"...Haven't tried that yet. I have not noticed any lag in responsiveness or any real problems. Considering the price, it's a nice little machine...." Read more

"Awesome laptop. Quick and excellent for running a small business and personal stuff too!" Read more

"...Wifi works well. Battery life is great. Recharges quick...." Read more

"...Also comes with a Google super fast charger that usually costs about 50$ so I'd say this deal is too good to pass up...I should of ordered 5...." Read more

19 customers mention19 positive0 negative

Customers find the weight of the notebook computer to be very light, slim, and easy to carry around. They also say it's a good mini laptop for travel and light use.

"...The battery life is great. Excellent for the price, a good mini laptop for travel or just carrying around, but not a primary computer for anybody..." Read more

"...The computer came in, looks nice, portable, has everything I need for school and work. Easy. However, it has multiple keys that do NOT work...." Read more

"...It's very lightweight and the performance is pretty good for such an inexpensive laptop. The battery life is good." Read more

"Very light and you can handle business and watch a movie" Read more

99 customers mention65 positive34 negative

Customers are mixed about the quality of the laptop. Some mention it's a quality laptop with an adequate webcam and a great screen. However, others say that it'd be better if it had better screen quality and was touch screen. The screen is decent, but for the price this laptop, it'll do little. It's very cheaply made and has no touch screen, and the screen is lousy and certainly isn't HD.

"Awesome laptop. Quick and excellent for running a small business and personal stuff too!" Read more

"It's a nice Chromebook, but it's performance is much slower than it should be for just running Chrome...." Read more

"...It does not have the greatest screen for movies, but it gets the job done. I purchased simply to learn to type and it gets the job done...." Read more

"This was a great value on a nice brand and quality laptop, however, the right click on the touch pad didn't work straight out of the box and now the..." Read more

69 customers mention44 positive25 negative

Customers are mixed about the performance of the notebook computer. Some mention that it performs very well, does what they need it to do, and runs apps and websites well. However, others say that it completely stopped working.

"I really got him this because it's cheap and does what he needs (web browsing)...." Read more

"...Doesn't properly DO ANYTHING - I bought this for 2 reasons: (1) to type stuff, (2) stream videos.Regarding 1:..." Read more

"Awesome laptop. Quick and excellent for running a small business and personal stuff too!" Read more

"...And Chrome OS does need an Ad Blocker software. Otherwise it performs very well and I will shortly be using it exclusively...." Read more

21 customers mention3 positive18 negative

Customers are dissatisfied with the touchscreen of the laptop. They mention that it doesn't work, it's not a touchscreen Chromebook, and that the right click on the touch pad didn't working straight out of the box. Some customers also reported that two devices in a row had faulty touchpads.

"...on a nice brand and quality laptop, however, the right click on the touch pad didn't work straight out of the box and now the left click is hit or..." Read more

"...was the touch-screen; as far as I can tell, this model does not have a touch-screen, or if it does, mine was broken new out of the box...." Read more

"...This model is bare bones - no touch screen, no backlighted keyboard. The specs covered what I wanted it to do and the results have been great...." Read more

"Easy to set up, speed of processor is greatDoesn’t have touch screen" Read more

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Top reviews from the United States

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Erica E.

Good buy for the price point

Reviewed in the United States on April 23, 2024

The media could not be loaded.

This is nice for the price. It does not have the greatest screen for movies, but it gets the job done. I purchased simply to learn to type and it gets the job done. The volumn is low when watching media, but I suppose I could wear earbuds. Haven't tried that yet. I have not noticed any lag in responsiveness or any real problems. Considering the price, it's a nice little machine. Charges pretty fast too with the included charger.

michael Addderley

Laptop

Reviewed in the United States on April 10, 2024

This was perfect for my son who is 7 years old .He absolutely loves it .

K. A. Smith

So far working well

Reviewed in the United States on May 5, 2024

Bought this when my last Chromebook just got too old and unsupported. I've had it two months and so far so good. I wish it had an SD card slot like my old Chromebook, so I am missing that. As others say, the speakers aren't especially powerful, but most of the time I use headphones anyway. The screen is super bright. That's good if using it in a bright room, but when I want to watch a movie in the low light of evening even the very lowest brightness setting is brighter than I like. The screen image also does a strange shaky thing sometimes and I don't know what's up with that. Battery life is great so far. I can use it four or five hours and not even drain it halfway. Durability seems to be good. I wish the power cord were longer.

One other minor thing, the way the hinge works, when the laptop is open it elevates the back edge under the screen. I don't know if this is coincidental or if the manufacturer thinks they are being "ergonomic" by angling the keyboard, but if they wanted to be ergonomic they would be lowering the back edge and elevating the front edge so that wrists are higher than fingers, not the other way around. I don't know why the myth of angling a keyboard towards the user being good for health persists, because it's not. Angle the keyboard away to protect the hands and wrists, or just leave it flat.

Got for my stepdad as a replacement to his old HP that broke.

Lemon Lime Cola

Reviewed in the United States on September 11, 2023

I really got him this because it's cheap and does what he needs (web browsing). I set it up for him initally, and he's put it through the paces in the year and a half he's had it. It's got a ton of dirt and debris, from him eating on it and taking it outside to watch his nascar races as he smokes his cigarettes. It's taken the beating and abuse so far so that's cool. I can say he'll probably get 3-4 years out of it before he gets another one, and before it becomes obsolete, but it's great for now and does what he needs.

We did have some issues getting it connect to a wireless printer, but updating it and powercycling it fixed that. Albeit, if you don't know how to troubleshoot, many people might give up. This isn't specific to this brand, but the the Chrome/Google OS in general. I sometimes think an iPad would've been better for him, and I think that's what'll want next. He was a laptop user his entire life, and as long as he can play his words with friends, smacktalk on facebook, and watch youtube videos and browse fourms. He's happy. It does it snappy enough for him to not complain. It's worth a buy for the price.

22 people found this helpful

Joyce M. Widner

A nice change....

Reviewed in the United States on March 11, 2024

Just what I needed ....fits my needs & takes up little space.

Angel Hernandez

Worth every penny

Reviewed in the United States on March 5, 2024

Awesome laptop. Quick and excellent for running a small business and personal stuff too!

2 people found this helpful

Nama

WOW What a POS

Reviewed in the United States on March 20, 2024

lol I know you might be thinking, "i have low standards, I just want something cheap and the Amazon reviews say it's...okayyyy." Don't do it.

(1) Screen quality - which I did not care about at all - is equivalent to a first generation Game Boy. If you know what that is, you know that sucks. If you are too young to know, holy smokes this screen will shock you to your very core.

(2) Doesn't properly DO ANYTHING - I bought this for 2 reasons: (1) to type stuff, (2) stream videos.
Regarding 1:
Wouldn't download word, wouldn't allow copy/paste, etc. I said "ok, I am low maintenance, I will just use Google Docs." Nope. That didn't work either lolll
Regarding 2:
Wouldn't allow me to sign in to any video streaming except Hulu. Man this thing is a POS.

4 people found this helpful

Aida Dejesus

My new Chromebook 4

Reviewed in the United States on October 15, 2023

What I didn't like is that I couldn't figure out how to change the language and I kept trying until I was able to, once I was able to sign in to my Google account, witch gave me a problem also signing in, but I finally got it, I have it connected to my phone so my apps automatically download, that was the easiest, I got the very next day also,I ordered it last night 7,8 pm and it was here about 12 pm ,it didn't take long, I'm truly happy for that, I'll give it a couple of days and see how it works, and I'll give you more reviews, Thank you Amazon

5 people found this helpful

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Top reviews from other countries

Cliente de Amazon

Excelente opción para el presupuesto

Reviewed in Mexico on July 28, 2020

Es muy bien producto pero debes de tener muy clara tu expectativa : si quieres algo de alto rendimiento entonces no es lo que buscas, si buscas algo para tareas básicas está excelente, muy buena duración de batería, portabilidad, compatibilidad, muy bien en general. Incluso para programar puede ser buena si utilizas editores remotos para que el procesamiento no esté en esta máquina y disfrutar de los atributos en los que destaca.
Para un pequeño negocio también está muy bien, puedes instalar apps de Android como WhatsApp personal y business, entre otras aplicaciones de oficina.

6 people found this helpful

Not good

Laptop

Reviewed in Singapore on February 21, 2024

Thank you so much

Cliente de Amazon

SAMSUNG Chromebook 4

Reviewed in Mexico on December 19, 2022

SAMSUNG Chromebook 4 Cromado OS 11.6" HD Intel Celeron Procesador N4000 4GB RAM, buen producto.

One person found this helpful

Guy Gélinas

pour le moment tout va bien

Reviewed in Canada on February 5, 2022

Bonjour
Depuis une semaine que j'utilise mon nouveau laptop. Pour le moment il fonctionne bien. Il ne se décharge pas trop vite et pour le recharger, c'est assez rapide. Le son est bon. L'affichage sur l'écran est clair. Il est possible d'ajuster l'intensité de l'éclairage. La caméra fonctionne bien. Le point négatif est le peu de mémoire interne.

One person found this helpful

Celso De Jesús Lopez Villalobos

Lo mejor

Reviewed in Mexico on November 11, 2021

Es practica, no pesa nada fácil de cargar y Transportar y lista para usar

One person found this helpful