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The Xbox One X is my 3rd Xbox system, having owned the 360, Xbox One and now the X. I've enjoyed them all - and the X is by far, the most polished in terms of user experience and user interface. The X truly lives up to the hype of being incredibly fast and delivering superior visuals - as well as audio (Dolby Atmos!) - compared to any other console in existence.
1) Product design:
The Xbox One X's design is noteworthy for it's small footprint, quiet operation and effective cooling. I have mine in an open-faced cabinet (an old dresser converted to an entertainment center) and it stays just warm to the touch under heavy load. I love how the power transformer is built into the box, requiring just a regular power cord to be used; I hated those bulky bricks that always seemed to take up too much space behind the cabinet, or on the floor. The aesthetics of the Xbox One X would be best described as 'modern minimalism'. It's not beautiful, nor is it ugly. It's just simple and non-offensive - which is ok in my book. Many other reviewers have commented on the weight of this thing. It IS solid and it's heft conveys an impression of quality; according to the specs the One X is about 1.4lbs heavier than the One.
2) Visuals/Audio:
The upgrade to 4K/HDR gaming was more noticeable than I expected it to be. In HDR mode, the image (on my Samsung UHD TV) is super-bright and free of color banding (thanks to 10 or 12 bit color rendering options). Framerates are much more consistent and fluid. Aliasing just seems non-existent now. For those interested, the One X has native 4K games and games that are "checkerboard rendered" to 4K - the latter of which is what the PS4 Pro was crucified for doing. Visually, native 4K and checkerboard 4K may be hard to distinguish, depending on the game.
Audio also gets a nice improvement as well with the addition of Dolby ATMOS. My Samsung HW-K850 supports it - but getting the Xbox One X to allow me to select Atmos output was a royal pain in the a$$. To get Atmos to work, you're first prompted to download the (kinda) free Dolby Access app (I say 'kinda' free, because there is an 'Atmos for headphones' option that will cost you $15 to enable). The Dolby app then guides you through the necessary settings you must enable on the Xbox - but this is where it went awry in my case. I kept getting an error code when attempting to enable Atmos - and after chatting with Microsoft support, they had no ideas and chalked it up to a bug that would need to be patched. I did stumble across a solution, in which you must also enable a setting in the TV & One Guide section; "Audio" must be set to "surround" (instead of the default "stereo uncompressed" in that menu too - something the Dolby app (and Microsoft support) missed. I also had to shut off every device in my system, unplug the power from everything for an hour, then turn everything back on to finally get Atmos sound to work. I can only guess this had something to do with renewing the HDMI handshakes between all devices. While I'm not removing a star for this, it is something that *should* be easier to make work.
Another nice feature of the X is the fact it plays UHD Blu-Ray discs. I have not played one yet, but knowing that visually, it should be superior to streaming UHD content (from VUDU, Netflix, Amazon, etc), I know it will be awesome. UHD/HDR streaming IS awesome by the way; the elimination of color banding is perhaps the most welcome benefit, aside from the increase in resolution.
5) Final thoughts:
Overall, this console is a true performer. If there are any negatives, it would be with the relatively small standard HDD. At 1TB, one may question why this is a negative; After all, the S comes standard with a 500GB HDD. The issue here, is that for games that take advantage of 4K resolution, typically offer higher-resolution textures to go along with it - which, according to Microsoft, can inflate game size by 33% or more. The extra space quickly becomes consumed and the number of games that can be installed at any one time remains about the same as previous generations - which was always a point of contention with users. Of course, you can buy an external drive to overcome this issue - but that is one more thing to buy. I feel that Microsoft may have missed the mark on this one; Why tout the most powerful console ever, and pair it with a HDD that is honestly too small? It's like putting crappy tires on a performance vehicle. But, alas, I hesitate to remove a star for this, as I personally don't play more than a few games at a time - I don't think it will become much of an issue for me.
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From the manufacturer
Welcome to the Next on Xbox One X
Experience the game that’s creating what’s next in basketball culture. Join the immersive, open-world Neighborhood and shoot hoops with the best ballers from around the world (requires Xbox Live Gold, sold separately).
Xbox One X 1TB console - NBA 2K20 Bundle includes: *
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The world's most powerful console
Games play better on Xbox One X. With 40% more power than any other console, experience immersive true 4K gaming.
The only console designed to play the best games
Play over 2,200 games including more than 200 exclusives and over 600 classics from Xbox 360 and Original Xbox.
The best in 4K entertainment
Watch 4K Blu-ray movies and stream 4K video on Netflix, Amazon, Hulu, and more and experience richer, more luminous colors in games and video with High Dynamic Range technology.
Xbox Game Pass Ultimate
Play together with friends and discover your next favorite game. Immerse yourself in a deep library of more than 100 high-quality games. Join the greatest community of gamers on the most advanced multiplayer network. (Membership sold separately.)
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Connect and play with friends and family on Xbox Live, the fastest, most reliable gaming network
The most advanced multiplayer network provides steady gameplay and fast downloads.
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Xbox Play Anywhere
Enjoy the freedom of Xbox Play Anywhere games on both Xbox One and Windows 10 PC at no additional cost.
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Accessories
The Xbox One accessories you’ve got now (or have got your eye on) work with Xbox One X.* No hassle. Just play.
Reviews with images
Box unsealed. Serial number label peeling off of back of unit
This unit arrived in a box that had been previously opened. I could tell because the clear circle stickers they use to seal it were cover with new ones. The ones beneath the new ones were cut. This leads me to believe it was an attempt to hide the fact it had been opened. Again, just an assumption on my part. After I took the unit out, I noticed the label on the back of the unit that has the serial number on it was peeling off. Hmm... Interesting. And the last thing I noticed was the molding was slightly bent and clicking when pressed. Not sure if the unit was opend or dropped. I sent it back and had it replaced. Hopefully with a new unit. If not, I will return and get a refund.UPDATE - Just received the second box and it was in the same condition. My guess is these are reconditioned units. They should stop selling them as new!!! I am returning for a refund.
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Reviewed in the United States on April 2, 2020
Reviewed in the United States on April 23, 2020
Reviewed in the United States on May 6, 2020
Reviewed in the United States on March 12, 2020
UPDATE - Just received the second box and it was in the same condition. My guess is these are reconditioned units. They should stop selling them as new!!! I am returning for a refund.
Box unsealed. Serial number label peeling off of back of unit
Reviewed in the United States on March 12, 2020
This unit arrived in a box that had been previously opened. I could tell because the clear circle stickers they use to seal it were cover with new ones. The ones beneath the new ones were cut. This leads me to believe it was an attempt to hide the fact it had been opened. Again, just an assumption on my part. After I took the unit out, I noticed the label on the back of the unit that has the serial number on it was peeling off. Hmm... Interesting. And the last thing I noticed was the molding was slightly bent and clicking when pressed. Not sure if the unit was opend or dropped. I sent it back and had it replaced. Hopefully with a new unit. If not, I will return and get a refund.Reviewed in the United States on March 12, 2020
UPDATE - Just received the second box and it was in the same condition. My guess is these are reconditioned units. They should stop selling them as new!!! I am returning for a refund.
Images in this review
Top reviews from other countries
Cecil James Pollock
Box was open and no warrenty!!!
Reviewed in Canada on December 14, 2019