Amazon.com: Customer reviews: GoPro HERO6 Black — Waterproof Digital Action Camera for Travel with Touch Screen 4K HD Video 12MP Photos

GoPro makes great products and stands behind them!

Reviewed in the United States on May 20, 2018

Color: BlackSize: Camera OnlyVerified Purchase

I purchased the Hero6 after having constant frustrations with my several year old Drift. I needed an upgrade and GoPro is obviously the industry leader.

I want to preface everything here by saying that GoPro customer service is TOP NOTCH. Please read on...

I had secured the curved helmet mount as per the directions as I was going on a family ski trip in February. I was super stoked to use my Hero as I'd read so many good things about it. Well, as 'fate' would have it, something did not work out right with the adhesive. I put my helmet down for a second at the top of a slope, put it back on, and raced down the hill. I have all the goodies with the Hero, including the wrist control (which I find is very functional). At the bottom of the slope, I put my hand on my head, and guess what? NO GOPRO. I thought I had lost it somewhere on the slope.

Well, as it turns out, it never went down the slope with me...it apparently fell off the helmet and was sitting in the snow. Someone turned it in at the top of the slope but I had no idea...I went down the same slope a few times, looking for it...before I started asking around for it. My wife was angry with me as we spent the whole day looking for the Hero...of course, for the cost, I wasn't going to just walk away. Plus, it was my first day on the slopes and I really wanted it for videos, pics, and everything else... To make a really long story short, the camera was brought to the base of the mountain (Keystone Resort in Colorado) and I was able to retrieve it at the end of the day.

This is where GoPro stands out. I was calling them during the day when I got a break and I'm sure they could tell I was both upset and frustrated...after all, I had just spent all this money and I never even got to use it. It'd be easy to say 'this guy is an idiot' at this point, but please remember that I 'cured' the adhesive as per the directions...simply put, something was wrong.

Customer service filed a ticket for me and asked me to continue looking for it...which I did. They were polite, concerned, and helpful. We were all happy when I found it and after a few discussions and emails, Go Pro promptly sent me another curved helmet sticky. In addition, they sent me a hand held 'selfie'...they probably felt bad for me and wanted me to never lose the darn thing again. (of course, I got these when I got home). Lucky for me, I had also purchased a chest mount and I used that the rest of the trip.

That's my story...so, for the rest of the trip I got great videos and pictures. I love my GoPro and I love the company. They care about their customers and stand by them. Very few companies these days do this...it is very much appreciated. Oh, the voice activation is amazing, BTW...I ended up using this over the wrist control by the last day.

Another note: Do NOT buy aftermarket batteries. I did that to save a few bucks and guess what? They worked great when in a room but in the cold, they died almost instantly. When I got home, I returned them and got the GoPro batteries and charger kit...well worth the money. Don't take chances...for a few bucks more, nothing beats quality.

I hope this review has helped a few people make an informed decision. GoPro is a great company with high quality products.

10 people found this helpful

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sam_19

Excellent Camera. The Best GoPro I have owned to date by Far!!!!!

Reviewed in the United States on May 29, 2018

Color: BlackSize: Camera OnlyVerified Purchase

This camera is amazing. The quality is unreal. I am coming from a Hero 4 silver, and this doesn't even compare. The quality of the images and videos from this device is crazy. I shot everything in 4K-30FPS to ensure that I had the stabilization. The stabilization works perfectly. You need to buy one of GoPro's suggested SD Cards. The reason being is this camera is writing large files with a lot of information and slower cards can't keep up. I did notice the camera heating up significantly when recording in the carribean, but never had issues with it overheating and shutting off. I also had the camera freeze on me a couple times when it was just sitting not recording where I had to unplug the battery but it wasn't a big deal at all.

If you are looking between the older Hero 5 and the Hero 6, buy the Hero 6. The extra money is worth the new features. The GPS feature is awesome with GoPro quick where you can add all different information to your videos such as GPS location, Speed, G-force. It is just amazing.

Storage space example - A 32gb Sandisk Extreme card recording 4K-30FPS with Protune enabled will give you roughly 45-55 minutes of recording. A 128gb Card gave me roughly 4 hours. If you move up to 4K-60FPS the recording time drops slightly.

Battery Life: Roughly 1 hour to 1.5 hours. I would buy extra batteries. I have 5 in total, 2 genuine GoPro and 3 SmaTree. They all work great. In a full day of video, I at most went through 3 batteries.

I could not recommend this camera enough. I hated my Hero 4, from the large case you needed to go in the water to the difficult controls even with the screen, this camera is on another level of great. I am so beyond happy with my purchase of this item.

The picture I have included has no-color correction. This was right off the camera with Protune Enabled.

35 people found this helpful

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Adrian Espinoza

Very good progress

Reviewed in the United States on July 18, 2018

Color: BlackSize: Camera OnlyVerified Purchase

I've received the gopro Hero 6 a month ago, and I've been testing it ever since. Even took it to a trip to Peru.
I used to own the Hero 4 Silver before this one, and I have to say I see some good improvementes!
First, the camara reacts much faster (when turning on and off), and the single shot photo mode was improved as well. The voice cointrol works great in english and spanish, but I try not to use it too much since it consumes more battery. Speaking of battery, yeah... it doesnt last long, not much improvement there although I feel it charges faster. So my recommendation is to buy and extra battery or and external battery charger. Resolucion is great, and for videos the digital stabilizer is awesome, its definitely my favorite feature! You can keep it active or you can disable it. I think it consumes more battery if it's on. Now also you can charge the camera keeping the housing on, which is something you coulnd't do with the Hero 4, its a little details but this keeps the camera from touching the floor or something like that while charging.
And some downsizes I found are.. I miss the 3 buttons to change settings and mode without using the touch screen, This was very helpful while underwater or for quick changes. With Hero 6 you only have 2 buttons.. you can change modes but not settings. Also, something negative, is that the camera is bare naked pretty much, it can be easely damaged, scratch or broken... so I recommend buying some screen protectors, in order to preserve the lenses and the back screen.
Oh almos forgot.. I bought the SanDisk Extreme 64Gb micro SD, since its the one Gopro recommends. And no problems at all.

3 people found this helpful

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Single Disabled Honest Mom - a riches to rags view!

If I had a 2nd Chance would I still but the GoPro for my kid - yes! Why? Excercise, photography and hopefully best pics ever!

Reviewed in the United States on October 20, 2018

Color: BlackSize: Camera OnlyVerified Purchase

This camera is pretty cool but I was disappointed after I spent $800 dollars buying it along with accessories that came from GoPro which would have included a free S.D. card or other useful item and then bundles from another company and paid someone $100 dollars to set up and train me a new one was released! Not to mention that the shopping experience was painful online and I could have paid the same amount with GoPro and re wives additional freebies or learned that within the month a new version 8 was being unveiled! So if you plan on buying g one of these cameras may I recommend:
1. Invest in the introduction books or be prepared to watch a lot of YouTube videos as your child sits waiting patiently fly.
2. Be certain that the GoPro site doesn’t have a better deal on the camera itself - I learned this one the hard way!
3. BUYER BEWARE - I HAVE YET TO VIEW MY PHOTOS OR VIDEOS SINCE I CANT FUNC THEM IN THE CANERA AND BELIEVE YOU MYST USE A SECONDARY DEVICE TO DI SO AND KNOW YOU MUST
4. BUY OR OWN AN I5, 6, 7 etc I tel celery. Processor to effectively use the apps and be able to store 1, preferably 2TB of memories to use the apps to edit or create the cool stories. This is an entire lesson AND ADDITIONAL MONTHLY FEE UF YOU CARE!
5. Camera is not intuitive. I hired someone to set it up. Then I got lessons. Then when I went to use it, I couldn’t even zoom the thing to see more than people the size as peanuts who were only 20 feet away. When I could zoom - it didn’t name that much of a difference.
6. YouTube videos always show this menu-everything on this machine should be voice activated or touch d ten - it is not! So just get ready to select a few different external buttons before you can use the touch screen feature and not all icons in touch screen respond. To touch - only certain ones located at the bottom.
7. If you have your GoPro set to video and just turn it on it will start to re it’s by simply selecting the power button so once you can access everything you have videographer or photographed get reEadt to delete and be stuck with likely half used SD cards sothose can’t be used chronologically as back ups to your cloud app.
8. Extras - this box came with just a tiny camera that fit in my hand. No SD card or converter. Just the camera and case. If you want the benefit of everything or just 10% of what this device can do you will need to prepare to spend an additional 2-300 if you are cheap. I spent $50@ so far and that was in memberships and to get help just opening the very difficult camera compenents which I understand must remain firmly intact due to the waterproof feature but there has to be an easier way
9. Speaking of easier way - GoPro should produce free tutorials from opening the box to explaining what a S.D. Card is and what a converter card is and where you can access the battery to charge it - this tutorial should note that the case must be removed. It should literally coating an online lesson plan included with purchase. It is almost a must as I love this camera and so does my kid but we Gabe both endured painful experiences trying to open the charging area to location the battery.
10. It would be awesome if you partner reed with a retIler that could take our S.D. cards and just show us what is there and they download videos to cd’s or memory sticks and do the same with the photos we can review prior to picking.
These are just a few suggestions for GoPro and some advice for new users. I must admit that my non GoPro accessories that were made to work with GoPro have been my Best Buy. I will photograph what size bag I must carry to get my “smaller-than-palm” camera and its accessories needed around with me! You would be s hocked to know that I have hundreds of dollars in SD cards and $50@ worth of plastic equipment on top of what I paid for a canera in a cool box that is now outdated as if 4 months ago! On a positive note - at least I heard the only real difference between the two is the choice of a “real” black - mine is a “washed out black, maybe grey color and the new GoPro has 2 other colors of camera. None of which are noticeably bright - which would be Irrelevant in the long term because the camera is always in a case!
I am attaching my GoPro only bag now and as soon as I get my photos on my ios7 Intel I will do a dude by side comparison with an iPhone 6s underwater picture taken with a bag over it that they sell at the Grand Wales in Hawaii to compare to the quality of the GoPro’s abilities u see wate - unless I get locked out from reviewing!

3 people found this helpful

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Matt

Really impressed so far, quality is great and it's easy to use.

Reviewed in the United States on March 6, 2018

Color: BlackSize: Camera OnlyVerified Purchase

This is my first GoPro type camera so I don't have anything to compare it to outside of digital cameras/higher end cell phone cameras. I recently picked up to get some footage of my kayaking trips, and so far I am very impressed. I used it off and on for the first time the other day for a full day fishing trip, and I'm very happy with the results. Since I don't know what I'm doing, I used the default video settings at just a basic 1080p. Other than a couple of shots where the side of my life jacket was in frame (my fault) using the chest rig worked well. The mic picked up my voice well, without having too much other noise, and stabilization is really good even paddling through boat wake. Even the simple 1080 default setting looked really good watching the clips I took on a 24" 1080p monitor later. Operation is really simple... hit a button that's easy to hit to record, hit another to stop recording, hold another to power on/off.

Swapping batteries in the middle of the lake wasn't bad, takes a little more effort with cold fingers, but not a huge deal. It just take a bit to get the camera out of the frame case that attaches to the chest rig. It's easy to tilt with the chest rig, and other than for a battery or memory card swap, the camera doesn't need to be removed to do anything. I haven't used any software sans Windows so far, I just plugged the camera into my PC, navigated to the folder with the images in My Computer, copied them to a folder, and watched with the Windows player. All pretty basic and seamless. So far the camera is exactly what I wanted, I'll update the review if I have issues or learn anything else useful to the review, but so far I can't see any reason not to recommend it. Bear in mind you'll be spending some not-insignificant money on accessories, at a minimum extra batteries and memory cards, so keep that in the budget.

26 people found this helpful

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Ty

Make sure you're looking at reviews from people knowledgeable with cameras before you make your decision.

Reviewed in the United States on December 26, 2017

Color: BlackSize: Camera OnlyVerified Purchase

First off, this camera is insane for what it is. Best Gopro by far, they really have come a long ways.
My usage is mostly skiing, and fishing.

Now for a little side note about bad reviews I've seen on here.
A lot of people are complaining about the color and such, well this was actually set up intentionally by Gopro so that when you go into post production (yes you need post to get anything that will look close to gopro videos you see) you will be able to make more changes to color without destroying the video quality.

The image stabilization is absolutely insane... It's almost gimbal like, it crops out a small percentage of the video, but if you frame your shots right, this wont be an issue at all. Coming from the hero 4, I'm completely blown away. Yes you can use warp stabilizer on premier to fix choppy footage, but with this you can just get that done in the field.

The image sensor is much much better. Low light looks soooo much better now through the hero 6.
Side note, I shoot exclusively in ISO max and min at 100. It makes for much less noise in your shots. If you don't have enough light, then get some more light.

The battery life is pretty dang good. I took it out skiing last weekend in temperatures around 12 degrees Fahrenheit, and it performed awesome. Got a full 7 hour day of skiing in before it almost died. (know that I'm not shooting the whole time though)

All in all, if you own the 4 or older, it's definitely worth the upgrade. I don't have the 5, so I can't really give feedback on that. From what I've heard though, it's still a huge upgrade.

Also if you aren't happy with your hero 6, and you aren't using premiere or final cut, please don't leave bad feedback, because you aren't using your Hero6 to its full potential.

I would attach some images and videos taken with it, but amazon's compression won't make it look good.

224 people found this helpful

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Fred

Already have a bad feeling about this camera

Reviewed in the United States on May 23, 2019

Color: BlackSize: Camera OnlyVerified Purchase

I purchased this camera over the cheaper one sold by Amazon labeled "Renewed" because I thought this was a brand new Hero6 Black. It arrived in a plain brown box with no labeling, so I have my doubts. If this was refurbished it should have been sold as such. And I just experienced my first failure.

After receiving the camera I had to spend close to an hour on the phone with someone in order to update it after charging. I do not intend to use the GoPro in conjunction with a smart phone, which apparently puts me as odd man out and presents a unique way I must download updates and get them into the camera. You would think it could update using WiFi or the USB cable, but that is not the case.
And for some reason the battery/SD card door is incredibly hard to open. The USB door works fine, but the larger door is another story. I end up powering the camera on and off and taking a few pics before I can finagle the door open.

So with the camera charged and a basic understanding of how it works, I let it sit for a couple days then headed out to use it. The battery had discharged completely, even though it had a 98% charge when I turned it off two days ago.

So now I am waiting for it to charge and have been emailed some testing instructions for when it is charged fully.

So yes, I already have a bad feeling about this camera. I bought it because I thought it was relatively simple to use, intuitive, but am finding that has not been the case. And it already has a problem. Two counting the jammed up battery compartment door. It just might go back.

6 people found this helpful

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P. Wroblewski

Great action camera, but get extra batteries!

Reviewed in the United States on September 9, 2018

Color: BlackSize: Camera OnlyVerified Purchase

I'm a novice in the area of action cams. My last cam purchase being a Canon Vixia HFR500, I had some bias in certain areas (such as battery life, picture quality etc.) and was otherwise skeptical about this thing impressing me. I have since eaten my shorts.

While battery life is indeed a shortcoming as far as I'm concerned, 1) it is easily mitigated by purchasing and carrying additional batteries (something I do for all my other equipment anyway), 2) the cam shines in all other aspects. Picture quality is great, audio quality is decent for the size of the mic (and the fact that it's water-proofed), the cam is pretty easy to configure and even easier to simply use. I'm particularly happy with not having to explicitly turn the camera on in order to start recording (something I discovered accidentally, because real men don't read manuals) -- just press the shutter button, cam wakes up and starts recording. Press the shutter again, recording stops, cam shuts off. Great way to extend that battery life!

Seeing that I've only used the cam twice so far, and that I have nothing similar to compare it to, I'll leave this review as is for now. If I discover something in the future that hasn't been covered by then (fat chance of that), I'll post an update.

Oh, yeah. In addition to extra batteries, also get an extra SD card. At 4k resolution, this thing chews through storage faster than it does through batteries!

One person found this helpful

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Code Red

Disappointing

Reviewed in the United States on January 7, 2019

Color: BlackSize: Camera OnlyVerified Purchase

I bought this specifically for a trip to the Caribbean and to be mainly used to snorkeling. It takes a nice picture under water, and takes nice video…when it wants to record properly.

It's really depressing that the GoPro brand cannot make a good battery, and also put a big price tag on their products.

I had a big vacation last month that i knew i was going to use the heck out of my GoPro Hero 6 on. I actually bought a spare battery that was on sale on Amazon for $16, then bought the GoPro brand Battery Charger and spare battery ($50), giving me 3 total. I've got to say, what a pathetic battery these are.

It takes NO TIME at all to drain these. Just using your GoPro to flip through settings, look at pics, or have On while using the app to download pics or use a a remote, will drain it at an amazingly fast rate. Of course, if you don't already know this, recording on your GoPro in better qualities at better frame rates will also help drain the batteries fast. Why does this happen? I have no freaking idea and it pisses me off. I've read nightmarish reviews about the GoPro's and their batteries but wanted to find out for myself. According to some reviewers, they recommend that you remove the battery from the GoPro after use because it will overheat the camera and also harm the Micro SD card that is in the same slot as the battery! That's insane and uncalled for. We spend a TON of money on GoPro's cameras and accessories, only to buy something for the name. The quality is really quite pathetic. The word pathetic can also stretch out to their poor customer service and App. Might sound like i'm getting off topic, but mediocre technology is the reason why the battery life is poor, and why i had to buy 2 spares. I can tell you that i used every one of these batteries on my vacation, as well.

GoPro's website has plenty of hints, tips, tricks, troubleshooting, and recording times versus battery life. In my experience, the actual battery life versus how long GoPro claims the batteries will last, is far less. It's my belief that they, themselves, don't really know what's going on. They also tell you what SD cards work with their cameras, but wouldn't you think that it should be ANY Micro SD card? Me too. They say that you should wipe your SD card after each use. What's the point of buying a 128GB card if my video comes in crappy when recording a few clips of 1080/60fps? There's no need for it. If you advertise your camera to record at 4K/60fps then it should do just that. They don't tell you up front that the battery will drain faster, video shuttering will happen, that you get a grainy video, or that it takes up a ton of space on your Mirco SD card. SInce i purchased this last September, I've had shuttering problems, poor battery life, video automatically recording in slo-motion, grainy video, poor sound quality, and trouble with uploading pictures off of the App. Plain and simple is what it should be. There's way too much involved here and it just doesn't work as it should. Maybe i'm not as tech-savvy as i thought i was, but i'm not dumb with it either. I just feel like owning this should be as simple as point and shoot, but GoPro complicates it to the point where i don't even want to use it anymore. Over $500 on camera and accessories just so this thing can be more of a burden than a camera.

If you can stay away from this camera, i'd recommend doing so. If it helps any, i'm someone who is used to having an iPhone, which i find simple to use.

12 people found this helpful

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Robert P. Wederich Jr

Mixed review: Beware of distortion and image dimming

Reviewed in the United States on May 15, 2019

Color: BlackSize: Camera OnlyVerified Purchase

Use GoPros for underwater photography. I had been using a hero 4, so expected the hero 6 to be superior to the 4 in all aspects... but it was not.

Compared with the Hero 4 the Hero 6 produces more distortion at the edges of the frame when shooting in "linear" mode, i.e., the mode closest to a 50mm SLR lens. The Hero 6 manual confirms the distortion, i.e., "Subjects close to the edge of the frame might have some level of distortion, so this option might not be appropriate for those shots." Unfortunately, given that the Hero 6 produces some level of distortion at the edges in all shooting modes, it would appear that the Hero 6 itself is "not appropriate" for shooting images if you don't want distortion at the edges. The Hero 4, on the other hand, has little to no distortion at the edges when shooting in the mode comparable to linear.

Furthermore, quick capture works way better on the HERO 4 than it does on the Hero 6... when you wish to shoot for more than a minute. Depending on the setting, the quick capture of the Hero 6 results in the camera back either shutting off after about of minute of filming, or the back dims. Either option is extremely annoying. Can you imagine viewing your subject on the back screen of the camera, you have the image composed just how you want it, and you are following the subject around, making sure it is perfectly framed... only to have the image either go black so you see nothing, or go very dim so it is difficult to see???!! What good is extending the battery life by a few minutes, if it is going to wreck your cinematography? Give me a break GoPro! The Hero 4 does not have this problem.

Another area the Hero 4 exceeds the Hero 6 is in size of the external camera housing. If you dive deeper than 30 ft. (and most SCUBA divers do), you need an external housing for the GoPro. The external housing for the Hero 4 is SMALLER than the external housing for the Hero 6. I thought GoPro tried to make their cameras smaller and more compact with each release. If the housing has to be larger, it kind of defeats the purpose of having a smaller camera... doesn't it? Go figure.

Other than these flaws... and the quick capture and distortion at edges I consider to be SERIOUS flaws... the Hero 6 seems to be a good camera.

On the positive side, my gut reaction is that...

Hero 6 seems to be a bit better than the Hero 4 in capturing images in low light.

Color saturation may be a tad better in the Hero 6.

Maybe the imagine stabilization is a bit better in the Hero 6, but I typically hold the camera very steady anyway, so didn't notice much of a difference in this respect.

GoPro: If you want to add a really nice feature to future cameras... at least as far as divers are concerned, it would be great if you could feature two shutter buttons on the top of the camera, i.e., one for video, and one for shooting photos. It's too much of a hassle to try to switch back and forth between these options by navigating screen menus. By the time you switch from video to photo or vsv., you've probably lost your shot.

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