Refurbished - Excellent
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Eligible for Return, Refund or Replacement within 90 days of receipt
Eligible for Return, Refund or Replacement within 90 days of receipt
This item can be returned in its original condition for a full refund or replacement within 90 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
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Eligible for Return, Refund or Replacement within 90 days of receipt
This item can be returned in its original condition for a full refund or replacement within 90 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
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3 Year Portable Electronic Accident Protection Plan

from Asurion, LLC
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

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Xbox One S 500GB Console (Renewed) [video game]

Platform : No Operating System
4.3 4.3 out of 5 stars 700 ratings

Sustainability features

This product has sustainability features recognized by trusted certifications.

Pre-owned

Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

As certified by
Pre-owned Certified: Electronics Pre-owned Certified: Electronics

Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.

Learn more about this certification


Price: $214.99
Available at a lower price from other sellers that may not offer free Prime shipping.
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Purchase options and add-ons

This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.

About this item

  • Storage: 500GB
  • Color: White
  • 4K Ultra HD Resolution

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Xbox One S 500GB Console (Renewed) [video game]

Xbox One S 500GB Console (Renewed) [video game]


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Product Description

This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.

Sustainability features

Sustainability features

This product has sustainability features recognized by trusted certifications.

Pre-owned

Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

As certified by
Pre-owned Certified: Electronics Pre-owned Certified: Electronics

Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.

Learn more about this certification

What is Amazon Renewed?

Amazon Renewed is your trusted destination for products that are inspected, tested, and refurbished as necessary to be fully functional.

Quality you can afford

Amazon Renewed products offer an affordable option so you can save on the brands you love.

Products you can trust

All products have been professionally inspected, tested, cleaned, and refurbished as necessary by Amazon-qualified suppliers.

Purchases with an impact

Your Amazon Renewed purchase extends the lifetime of this product and reduces electronic waste.

Trusted coverage

Your purchase is eligible for Amazon Renewed coverage in conjunction with Amazon's Return Policy and the A-to-z Guarantee.

What should I expect to receive with my Amazon Renewed purchase?

All Amazon Renewed purchases will come with accessories equivalent to those that shipped in the box when new. These items may not be original but will be compatible and fully functional. Amazon Renewed products will be packaged in either original packaging or in a new and clean cardboard box.

In what condition can I expect my Amazon Renewed product to be?

Product will be restored to its original factory settings and will be in one of the following cosmetic conditions Premium, Excellent, Good or Acceptable. Learn more
Shop for smartphones, computers, laptops, tablets, home and kitchen appliances, game consoles, office products, and more. Visit Amazon Renewed

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Customer reviews

4.3 out of 5 stars
4.3 out of 5
700 global ratings

Customers say

Customers like the value of the video game console, saying it works well at a reasonable price. They are also satisfied with appearance, and controller. However, some customers have reported issues with durability and connectivity. They say the controller broke quickly and the connectivity issues keep disconnecting. Customers also dislike the interface. Opinions are mixed on performance and quality.

AI-generated from the text of customer reviews

23 customers mention23 positive0 negative

Customers find the value of the video game console to be good. They say it's a great gift and purchase, and works well at a reasonable price.

"...batteries, it is less than 500gb with updates but the price for this item was really fair. I’m a happy customer. Thank you so much." Read more

"Xbox works like a charm and at a great price!..." Read more

"Great value needed a second console sound goes in and out infrequently after a years use but other than that it’s been solid" Read more

"Great price! Delivery was fast and it works like new. Have had it about a week now with no problems." Read more

5 customers mention5 positive0 negative

Customers are satisfied with the appearance of the video game console. For example, they mention it's cool, creative, and new.

"Out of the box, everything looks great. Took the time to set everything up and it turns itself off every 10-30 minutes...." Read more

"It's creative." Read more

"Was everything that it advertised. Works great and looks real sleek." Read more

"Pretty cool." Read more

5 customers mention5 positive0 negative

Customers are satisfied with the controller that comes with the video game console. They mention that it works great, it comes with batteries, and a power cable.

"Seems to work well out of the box, even came with some batteries for the controller...." Read more

"Works great, comes with controller. Packaging says “Xbox one” no xbox one s but it’s still an s, Comes with controller...." Read more

"Everything works, it came with a controller and batteries, it is less than 500gb with updates but the price for this item was really fair...." Read more

"...Come with controller power cable and hdmi cable and batteries for controller! And 14 days free gold at least in my box !" Read more

111 customers mention67 positive44 negative

Customers are mixed about the performance of the video game console. Some mention that it works great, while others say that the HDMI slots are loose and do not function properly. The controller does not work well, and some say that it won't work with wireless.

"It works amazing" Read more

"The HDMI slots are loose and do not function properly...." Read more

"...Got in two days! Very secure packaging and system works perfect! Definitely recommend!" Read more

"...#34;Refurbished", there were no dents or scuff marks, it looked and worked like new...." Read more

54 customers mention29 positive25 negative

Customers are mixed about the quality of the video game console. Some mention it works great, is in incredible condition, and looks brand new, while others say that it randomly shuts itself off and freezes. Some customers also report that the controller doesn't work properly and some of the buttons don't light up.

"Received on time. Console and control look and play like new..." Read more

"Return after just 2 weeks, one function on the controller didn't work and the box would lose sound and periodically black screen." Read more

"Great product, fast shipping, it works great, but no vertical stand. Everything else about this process was magnificent just no stand." Read more

"...The console itself turns off actively despite just being turned on and in trying to get in touch with a person to help fix the issue, the issue..." Read more

16 customers mention0 positive16 negative

Customers are dissatisfied with the durability of the video game console. They mention that the controller broke quickly, the right bumper on the controller is broke, and the console itself was defective. Some say that the wireless adaptor broke after months of light use.

"After three months of light use the console's wireless adaptor broke and is now unable to pick up any network signal...." Read more

"The xbox controller broke quickly and i need to know if i can get a new controller From you plese contact me when you can" Read more

"...In other words the console itself was defective!..." Read more

"At first it randomly crashed a lot. But pretty decent xbox" Read more

11 customers mention0 positive11 negative

Customers are dissatisfied with the connectivity of the video game console. They mention that it doesn't connect to WiFi, keeps disconnecting from their internet, and that no controllers connect even with USB.

"...Still won't connect to wifi, so for now I have to leave it connected to the ethernet cable, which is annoying because it has to be in a room I don't..." Read more

"...with stopped working (which amazon remedied for me), but the console loses WiFi in the middle of streaming and gameplay (yes, fortnite) and I have..." Read more

"Stopped connecting to WiFi today (5/23) And the return window closed on 5/6. It had been working fine until then. Did a hard restart (?)..." Read more

"I've had the xbox for a few months now and it keeps disconnecting from my internet but when my buddy has his xbox over he doesnt disconnect and I do...." Read more

6 customers mention0 positive6 negative

Customers are dissatisfied with the interface of the video game console. They say it's frustrating, confusing, and misleading. They also mention that the processing issues and the update process take a long time.

"...A/V sync issues, etc. The user interface is terrible and confusing and often glitches in the menus...." Read more

"...It is rather annoying that the update had to be done and it takes insanely long. Other than that, it works fine...." Read more

"...It wont connect to the xbox, and we have never even dropped it. Very frustrating, because we will likely already have to purchase a new controller..." Read more

"Very frustrating and misleading" Read more

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Top reviews from the United States

Reviewed in the United States on February 23, 2024
It works amazing
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5.0 out of 5 stars Great
Reviewed in the United States on February 23, 2024
It works amazing
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One person found this helpful
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Reviewed in the United States on February 25, 2024
The Xbox console arrived on time and is in pretty decent shape. Plugged in hooked up everything with the supplied cables that were in the box. Connected to WiFi went thru the updates and inserted a game with no problems. Did have to run to a store and get some AA batteries for the controller.
So far the console works as it should.
Reviewed in the United States on February 22, 2024
I enjoyed my xbox one s, I get to play games with friends
Reviewed in the United States on September 15, 2023
Amazing customer service and fast shipping! Got in two days! Very secure packaging and system works perfect! Definitely recommend!
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5.0 out of 5 stars Perfect
Reviewed in the United States on September 15, 2023
Amazing customer service and fast shipping! Got in two days! Very secure packaging and system works perfect! Definitely recommend!
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Reviewed in the United States on October 13, 2017
It was hard for me to decide where to purchase my Xbox One S because I have never made a purchase this large and honestly I am quite frugal. I ended up purchasing this because the cost was slightly cheaper due to it being refurbished, but I like refurbished, that means it is fixed up to be like new. And it was, the console came in a nice custom box that said "Refurbished", there were no dents or scuff marks, it looked and worked like new. I do not know who covers the 90-day warranty mentioned in the description, but I think it is Microsoft themselves. After I registered my console online, it showed it had a warranty that was good for 9 months. Everything about the console was great, I just wish it cost less. I got it for 229, the regular is 249. That means I paid about $20 or 8% less than retail for a refurbished product.

Another note, the 500GB is actually about 364GB after updates, if you want more than that consider an external hard drive that is at least 256GB large or larger capacity console.

Physical Quality - 5/5
Working Condition - 5/5
147 people found this helpful
Report
Reviewed in the United States on December 28, 2017
When it arrived and I tried to set it up, it asked if I wanted to use wifi or an ethernet connection. I wanted to use wifi and went through the steps to select my network and enter the password. It wouldn't connect. I had to do troubleshooting on the Xbox/Microsoft website (a bad sign when you have to troubleshoot something you just got) to see that I would need to set it up with an ethernet cable first and then switch to wifi after I got through setup. I've had several xbox models before (new, used, refurbished) and have never had to do that.

Should have returned it that day. But I kept it and it worked fine on wifi for a while. Then one day I turned it on and it wouldn't connect to Xbox Live...said I needed to setup internet. So I tried to setup my wifi network again. Wouldn't work. So I had to connect it via ethernet again and tried to switch it over to wifi like I did the day I got it. Still won't connect to wifi, so for now I have to leave it connected to the ethernet cable, which is annoying because it has to be in a room I don't want it in. My other wifi enabled devices connect to wifi without issue.

I know it's refurbished, but when you pay for something, you expect it to work correctly. I have to see if I still have time to return it.
13 people found this helpful
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Reviewed in the United States on September 21, 2023
Kids love it. Nice you can play dvd blue Ray movies also. Happy.
Reviewed in the United States on January 16, 2023
Received on time. Console and control look and play like new...

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Andres Hoil
1.0 out of 5 stars Consola Xbox One con Control Xbox 360.
Reviewed in Mexico on May 1, 2024
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 La consola Xbox One llegó con una estética buena de 9, pero el control no corresponde a la consola, era tan difícil verificar las partes que se envían. Lamentablemente no pude configurar la consola, por el control incompatible.