Special Feature | Lightweight, Noise-Canceling |
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Age Range (Description) | Adult |
Specific Uses For Product | Music |
Noise Control | Active Noise Cancellation |
Charging Time | 2 Hour |
Ear Placement | Over Ear |
Control Type | Touch Control |
Cable Feature | Retractable |
Item Weight | 10.24 ounces |
Package Type | Standard Packaging |
Unit Count | 1.0 Count |
Style | Over-Ear |
Control Method | Touch |
Number of Items | 1 |
Battery Life | 20 Hour |
Is Electric | Yes |
Manufacturer | Microsoft |
Average Battery Life (in hours) | 20 Hour |
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New Microsoft Surface Headphones 2 - Matte Black
Purchase options and add-ons
Brand | Microsoft |
Model Name | Surface Headphones 2 |
Color | Black |
Form Factor | Over Ear |
Connectivity Technology | Wireless |
About this item
- Spectacular Omnisonic sound wraps you in your favorite music, shows, and more.Control Type:Touch
- Power through your day with up to 18.5 hours of music listening time [2] or up to 15 hours of voice calling on Microsoft Teams [4]. And, listen to almost an hour of music with just a 5-minute charge
- Soft, over-ear pads are breathable, lightweight and comfortable.
- Intuitive touch controls let you skip tracks, answer/end calls, and get hands-free assistance.
- Full charge now lasts up to 20 hours [2]. Listen to almost an hour of music with a 5-minute charge.
Save on Quality Tripod by AmazonBasics |
AmazonBasics 60-Inch Lightweight Tripod with Bag, 2-Pack | AmazonBasics Lightweight Mini Tripod, 4-Pack | AmazonBasics 50-Inch Lightweight Tripod with Bag, 4-Pack |
Frequently bought together
Important information
Legal Disclaimer
* Sold separately. [1] Subscription required. [2] Up to 20 hours of battery life when connected via Bluetooth® with active noise cancellation on. Battery life varies with usage and settings. [3] Pairing functionality requires Windows 10 with the latest updates.
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This Item New Microsoft Surface Headphones 2 - Matte Black | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $329.99$329.99 | -17% $148.63$148.63 List: $179.95 | -26% $280.11$280.11 List: $379.95 | -13% $348.00$348.00 List: $399.99 | -28% $179.99$179.99 List: $249.00 | -20% $278.00$278.00 List: $348.00 |
Delivery | Get it May 20 - 22 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | — | Get it as soon as Thursday, May 16 |
Customer Ratings | ||||||
Battery life | 4.5 | 4.6 | 4.6 | 4.8 | 4.4 | 4.6 |
Sound quality | 4.2 | 4.4 | 4.4 | 4.4 | 4.5 | 4.5 |
Noise cancellation | 3.9 | 4.2 | 3.9 | 4.3 | 4.5 | 4.5 |
Comfort | 3.6 | 4.0 | 4.2 | 4.4 | 4.6 | — |
Volume control | 4.3 | — | — | 4.1 | — | 4.3 |
Sold By | SpaceBound | BrandsWalk | BrandsWalk | Amazon.com | Amazon.com | Amazon.com |
connectivity tech | Wireless | Wireless | Bluetooth 5.2 | Bluetooth | Wireless | Bluetooth 5.0, Bluetooth |
headphones form factor | Over Ear | Over Ear | Over Ear | Over Ear | In Ear | Over Ear |
connector type | — | — | wireless | Stereo Mini Jack | — | USB Type C |
noise control | active noise cancellation | hybrid noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation |
headphones jack | — | — | 3.5 mm Jack | 3.5 mm Jack | — | 3.5 mm Jack |
cable feature | Retractable | Without Cable | Without Cable | Without Cable | With USB-C Cable | Detachable, Without Cable |
From the brand
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Surface laptops and 2-in-1s with Windows 11 are designed to fuel your originality, ideas and passions. Surface 2-in-1s let you work and create on lightweight, mobile laptops with a kickstand and detachable keyboard.
Surface laptops get you productive on a proven keyboard-attached design. In the office, on campus, and everywhere in between, there's a Surface that's perfect for you.
Discover the widest selection of Surface devices to date.
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From the manufacturer
The smarter way to listen
Surround yourself with spectacular Omnisonic sound for music, shows, and calls. Stay focused with adjustable noise cancellation. And, listen in comfort all day long.
Now in two colors
Light Gray and new Matte Black.
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Spectacular sound. Or peace and quiet.Experience your music, shows, and calls like never before with spectacular Omnisonic sound and 13 levels of adjustable noise cancellation. |
Designed for comfort & controlPower through your day with up to 18.5 hours of music listening time[2] or up to 15 hours of voice calling on Microsoft Teams[4]. And, listen to almost an hour of music with just a 5-minute charge. |
Get ahead with your headphonesLet your voice do the typing. Use dictation in Word, Outlook, and PowerPoint.*1 Catch up on emails with Play My Emails in the Outlook mobile app for iOS. [*1] |
Pairs with your SurfaceComplete your Surface experience with the perfect accessory to fuel your productivity. Connects effortlessly with one click via Swift Pair. [3] |
DISCLAIMERS
*Sold Separately.
[1] Subscription required.
[2] Testing conducted by Microsoft on August 2020 using Surface Headphones 2 with firmware update 1.0.5.74 paired with Surface Laptop 3 and Surface Pro 7. Playlist consisted of 44 songs transmitted using SBC encoding. Volume was set to 46% with maximum noise cancellation. Bluetooth A2DP profile was used. Testing consisted of full Surface Headphones 2 battery discharge while playing audio until the Surface Headphones 2 disconnected from the host device. Battery life depends on device settings, environment, usage, and many other factors.
[3] Pairing functionality requires Windows 10 with the latest updates.
[4] Testing conducted by Microsoft on August 2020 using production Surface Headphones 2 with firmware update 1.0.5.74 paired with Surface Laptop 3 and Surface Pro 7. Volume was set to 52% with maximum noise cancellation. Bluetooth Hands-Free profile was used. Testing consisted of full Surface Headphones 2 battery discharge with a Microsoft Teams call until the Surface Headphones 2 disconnected from the host device. Battery life depends on device settings, environment, usage, and many other factors.
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Product information
Technical Details
Item model number | QXL-00009 |
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Item Weight | 10.2 ounces |
Product Dimensions | 9.88 x 9.61 x 2.8 inches |
Item Dimensions LxWxH | 9.88 x 9.61 x 2.8 inches |
Batteries | 1 Lithium Polymer batteries required. (included) |
ASIN | B086QCFRQ5 |
Date First Available | May 6, 2020 |
Additional Information
Customer Reviews |
4.3 out of 5 stars |
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Best Sellers Rank | #149,988 in Electronics (See Top 100 in Electronics) #3,332 in Over-Ear Headphones |
Warranty & Support
Feedback
Product Description
Whether working or relaxing at home, listen in comfort and style all day with new Surface Headphones 2. Your music and phone calls sound spectacular with enhanced Omnisonic sound. Tune out distractions with adjustable noise cancellation. Listen to almost an hour of music with just a 5-minute charge — and listen all day with up to 20 hours of battery life [2]. Plus, use touch to control your music, calls, get assistance, and more.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers are satisfied with ease of use, and value of the headphones. However, some customers have reported issues with quality, saying the ear pads fell apart right out of the box. Opinions are mixed on connectivity, noise cancellation, comfort, controls, and performance.
AI-generated from the text of customer reviews
Customers like the value of the headphones. They say it's an amazing workhorse for the price, with good quality and ANC. Some mention that the top part kinda hurts.
"Great headphones, comfortable and easy to use the knobs on the side for volume...." Read more
"...And these headphones are great for the price...." Read more
"...mentioned frustrations as listed above with connecting, it's actually pretty good...." Read more
"...Otherwise, they are decent headphones...." Read more
Customers find the button easy to find and use. They also say the rest of the controls are easy to use. Customers also mention that the pairing is quick and easy, and the media control is easy with the dials and touch. They say the sound quality is good and the connection is easy.
"Great headphones, comfortable and easy to use the knobs on the side for volume...." Read more
"...They're comfortable and media control is so easy with the dials and touch sensitive sides...." Read more
"...OS X (MacBook Pro 2020), and MS Surface Book 3.. The rest of the controls are easy...." Read more
"...Easy to Pair and use3) It pauses the music when you take them off..." Read more
Customers are mixed about the noise cancellation. Some mention that the sound during calls is good, and the microphone on calls is great. However, others say that the noise cancelation sometimes does weird things, and mutes the audio.
"...Microphone on calls is great, no complaints on clarity. The headphones do go on mute easily. I find myself bumping it when I stretch...." Read more
"...Stock settings arent very good.Noise cancellation is great but only problem is that you cant turn it off...." Read more
"...The sound is clear and noise canceling is fantastic. Works great with Teams meetings and calls...." Read more
"...The mute button is a bit buggy at times but generally works great...." Read more
Customers are mixed about the performance of the headphones. Some mention that it works well, while others say that it stopped working shortly after the return window closed. Some say that the build quality is perfect and the touchpad is working great, while other customers say that they don't work well with Windows computers and that it doesn't switch or work well across multiple devices.
"...The sound is clear and noise canceling is fantastic. Works great with Teams meetings and calls...." Read more
"...sound mode which sounds weird and its kinda useless as it doesnt work very well...." Read more
"...This works well; setup was easy and I can theoretically connect to multiple BT devices which is nice...." Read more
"...The Sony didn't have a mute, on-bard, and the Bose doesn't switch or work well across multiple devices without the dongle..." Read more
Customers are mixed about the connectivity of the headphones. Some mention that it's seamless switching between devices, and allows for simultaneous pairing with multiple devices. However, others say that the headphones disconnect from their devices unprompted and go back into pairing.
"...While you can't manually switch the inputs, it does a good job of auto-detect switching across OS X (MacBook Pro 2020), and MS Surface Book 3....." Read more
"...and multiple computers usually works well except for an occasional delay in connecting. They also occasionally pause my music without touching them...." Read more
"...Works great with Teams meetings and calls. It switches seamlessly between my phone and computer as well" Read more
"...Okay cool, but then we had software issues. It just doesn't know what device to connect to when there are multiple devices..." Read more
Customers are mixed about the comfort of the headphones. Some mention that they are super comfortable and excellent sound, while others say that they get uncomfortable after several hours of use, the ear cups get painful, and the band feels lumpy.
"Great headphones, comfortable and easy to use the knobs on the side for volume...." Read more
"...They're not bad. They're also not great. The cushions on the ears are a little stiffer than most of the other headphones I've worn, and I find..." Read more
"...They're comfortable and media control is so easy with the dials and touch sensitive sides...." Read more
"...These are, in my opinion, comfortable headphones...." Read more
Customers are mixed about the controls of the headphones. Some mention that the controls are simple, easy to find, and enjoy the dial controls. Others say that the volume controls and touch controls on the ear cups are very sensitive and infuriating.
"...The button is easy to find, easy to use, and not easily mistaken for the mute button, so they got this part more or less right.*..." Read more
"...The touch control for play/pause is way to sensitive...." Read more
"...The controls are simple. For buttons, you have a power button and a dedicated mic mute button, which I appreciate. Then you have control dials...." Read more
"...Excellent sound and noise cancelling. the volume controls etc. are very sensitive so had to get used to that. All in All a good deal." Read more
Customers are dissatisfied with the quality of the headphones. They mention that the headphones are poorly built, fell apart right out of the box, and the ear pads started to fall apart after six months of use. Some customers also say that the refurbished products are not of good quality and the headband is the weakest design.
"...a year after purchase the ear pad on one side of the headphones is torn and falling apart...." Read more
"...click that hurts and then one of the ear covers (center part) is coming undone. Bad quality" Read more
"...pair less than 2 year and the earpads are literally falling out, they ripped. Mind you, I don't abuse them...." Read more
"...The headphones have a nice but significant heft to them, and look unassuming and reasonably elegant...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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They're comfortable and media control is so easy with the dials and touch sensitive sides. The auto play/pause when taking headphones off works well and as expected.
Sound is great ones you change the EQ settings. Stock settings arent very good.
Noise cancellation is great but only problem is that you cant turn it off. I find that i dont want noise cancellation most of the time and i have it at the lowest setting possible because any lower and it turns on ambient sound mode which sounds weird and its kinda useless as it doesnt work very well. I usually just have one ear not covered if i want to hear someone.
Anyways these headphones are great.
1. Straight bluetooth (ie., no dongle)
2. Mic Mute on-board the headset itself.
3. Multipoint (ideally, 3 connections inclusive of phone and both a Mac and Windows laptop), with an ability to manually switch.
I'd tried a variety of cheaper bluetooth headsets, as well as the Sony WH-1000MX4, and Bose 700s. The Sony didn't have a mute, on-bard, and the Bose doesn't switch or work well across multiple devices without the dongle (which Bose themselves say is often required).
These headphones knock it out of the park. I absolutely would recommend these for anyone in my similar situation. While you can't manually switch the inputs, it does a good job of auto-detect switching across OS X (MacBook Pro 2020), and MS Surface Book 3.. The rest of the controls are easy. The mute button is a bit buggy at times but generally works great. They don't sound as great or have as great noise cancellation as the Bose, but it's serviceably good and I use them every day. No dongle required. The battery life is great, and unlike both the Bose and the Sony these will charge as you use them. This was unexpected and a great feature.
When you add the much better price point of this headset over the Bose and Sony, it's not even a question. Again, I absolutely recommend.
Cons:
- disappointed by the sound out of the box. I got it close to the sound I’m used to by giving it a gentle V EQ with the app (using the "classical" EQ, and bumping slightly the lows and low mids to match the other side). I got a better sound too forcing my iMac to use Aptx, but still I feel that my AirPods Pro have more headroom, punch and definition. However I got used to the difference after a few hours of use
- noise candelation: i feel it does a better job that the AirPods Pro reducing constant and low sounds, However it is worse for very high sounds. Without music, I can hear the mouse clicks around me just like without ANC, which is disappointing for a product tailored for open office use. The transparency mode is also not as "true" as the AirPods Pro and the ambiant sound boost is just horrible.
- comfort: I get a little pain on the top of my head after an hour of use or so
- other defaults: multi pairing doesn’t work for me. I get cracking and disconnecting sounds whenever I play something in the same time with my phone. There seems to be digital cracking sounds whenever I adjust the noise canceling levels.
Pros:
- the dials and the design. These are the real pros but the reason why I got them at the first place. I’m a designer myself and I appreciate when companies make minimal, well thought out and very intuitive products. And that sold it to me.
- the price: with all these cons, I’m happy that Microsoft reduced the price of these. It makes much more sense, even though I would have preferred keeping the original price while fixing these problems for a second generation.
To conclude: I bought these headphones mainly for their design and controls. And these headphones are great for the price. I would only consider selling them if the rumored new Apple headphones have amazing sound, noise cancelation and comfort. If not, I’ll be more than happy to keep using them at work.
Reviewed in the United States on June 5, 2020
Cons:
- disappointed by the sound out of the box. I got it close to the sound I’m used to by giving it a gentle V EQ with the app (using the "classical" EQ, and bumping slightly the lows and low mids to match the other side). I got a better sound too forcing my iMac to use Aptx, but still I feel that my AirPods Pro have more headroom, punch and definition. However I got used to the difference after a few hours of use
- noise candelation: i feel it does a better job that the AirPods Pro reducing constant and low sounds, However it is worse for very high sounds. Without music, I can hear the mouse clicks around me just like without ANC, which is disappointing for a product tailored for open office use. The transparency mode is also not as "true" as the AirPods Pro and the ambiant sound boost is just horrible.
- comfort: I get a little pain on the top of my head after an hour of use or so
- other defaults: multi pairing doesn’t work for me. I get cracking and disconnecting sounds whenever I play something in the same time with my phone. There seems to be digital cracking sounds whenever I adjust the noise canceling levels.
Pros:
- the dials and the design. These are the real pros but the reason why I got them at the first place. I’m a designer myself and I appreciate when companies make minimal, well thought out and very intuitive products. And that sold it to me.
- the price: with all these cons, I’m happy that Microsoft reduced the price of these. It makes much more sense, even though I would have preferred keeping the original price while fixing these problems for a second generation.
To conclude: I bought these headphones mainly for their design and controls. And these headphones are great for the price. I would only consider selling them if the rumored new Apple headphones have amazing sound, noise cancelation and comfort. If not, I’ll be more than happy to keep using them at work.
Top reviews from other countries
Comfortable, good battery life and multi device pairing with intuitive scroll wheels for volume and noise-cancelling controls are a dream to use. Built quality is good as well, Microsoft knows how to make good lifestyle devices.
Overall, close alternative to the Sony’s 1000-xm3(looking to try out the new xm4) if you’re in the market for something different. Audiophiles may not like the sound quality but honestly, for everyone who is using their mobile listening to Spotify/iTunes/YT, these are more than decent to do the job..
Estuve viendo muchas otras marcas y modelos, pero decidí comprarme la versión actualizada que tiene una batería mejorada (20 horas) y mejora en la fidelidad del audio. Seré más cuidadoso con mis audífonos...ya no me los pondré para hacer ejercicio (para eso ya me compré unos audífonos in-ear) y así evitaré el sudor en las almohadillas (que es lo que creo las daño).
Siento que estas almohadillas están mejores que las del modelo pasado y lo que creo que me gustó más es que el botón de encendido está ahora mucho más prominente que en la primera versión y es más fácil encenderlos o parear con Bluetooth.
Lo que más me gusta:
1. Que se pueden parear con VARIOS dispositivos por medio de Bluetooth, no solamente con uno. Los paree con mis 2 PCs y mi teléfono sin problemas.
2. Excelente alcance de Bluetooth. Mejor que cualquier otro dispositivo Bluetooth que tengo (bocinas, audífonos).
3. Excelente sistema de cancelación de ruido. Me permite concentrarme en mi trabajo sin que el ruido exterior me moleste.
4. Gran calidad de audio. He probado otros modelos y marcas (Sony, Sensehauser, SkullCandy, Bosé y Apple) y no he logrado discernir una diferencia significativa.
5. Los Controles son una maravilla: detener el audio, aumentar/disminuir el volumen o el nivel de cancelación del ruido exterior...uff! Fáciles de usar, intuitivos.
6. Excelentes Micrófonos integrados. Los uso a diario para Teams, Zoom, Google Meet y se me escucha bien, claro y los ruidos ambientales se reducen enormemente.
7. Los audífonos ahora pueden rotar hasta en 180 grados, antes a solo 90 grados.
Lo que no me gusta:
No puedo encontrar reemplazo de los cojinetes o de la diadema. Con repuestos estoy seguro podrían durar 10 años en excelentes condiciones.
Reviewed in Mexico on June 27, 2022
Estuve viendo muchas otras marcas y modelos, pero decidí comprarme la versión actualizada que tiene una batería mejorada (20 horas) y mejora en la fidelidad del audio. Seré más cuidadoso con mis audífonos...ya no me los pondré para hacer ejercicio (para eso ya me compré unos audífonos in-ear) y así evitaré el sudor en las almohadillas (que es lo que creo las daño).
Siento que estas almohadillas están mejores que las del modelo pasado y lo que creo que me gustó más es que el botón de encendido está ahora mucho más prominente que en la primera versión y es más fácil encenderlos o parear con Bluetooth.
Lo que más me gusta:
1. Que se pueden parear con VARIOS dispositivos por medio de Bluetooth, no solamente con uno. Los paree con mis 2 PCs y mi teléfono sin problemas.
2. Excelente alcance de Bluetooth. Mejor que cualquier otro dispositivo Bluetooth que tengo (bocinas, audífonos).
3. Excelente sistema de cancelación de ruido. Me permite concentrarme en mi trabajo sin que el ruido exterior me moleste.
4. Gran calidad de audio. He probado otros modelos y marcas (Sony, Sensehauser, SkullCandy, Bosé y Apple) y no he logrado discernir una diferencia significativa.
5. Los Controles son una maravilla: detener el audio, aumentar/disminuir el volumen o el nivel de cancelación del ruido exterior...uff! Fáciles de usar, intuitivos.
6. Excelentes Micrófonos integrados. Los uso a diario para Teams, Zoom, Google Meet y se me escucha bien, claro y los ruidos ambientales se reducen enormemente.
7. Los audífonos ahora pueden rotar hasta en 180 grados, antes a solo 90 grados.
Lo que no me gusta:
No puedo encontrar reemplazo de los cojinetes o de la diadema. Con repuestos estoy seguro podrían durar 10 años en excelentes condiciones.
After it broke, there is no way to repair it without shipping it back to a pickup location in the USA.
Might as well state no warranty