Wireless Communication Technology | Bluetooth |
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Special Feature | volume-control |
Included Components | Two Surface Earbuds, Charging Case, 3 pairs of silicone ear tips (sizes S/M/L), USB-C to USB-A cable, Quick start guide, Safety and warranty documents |
Age Range (Description) | Adult |
Material | Silicone |
Noise Control | Active Noise Cancellation |
Charging Time | 1 Hour |
Ear Placement | In Ear |
Compatible Devices | Bluetooth-enabled devices |
Control Type | Touch Control |
Cable Feature | Without Cable |
Item Weight | 18.14 g |
Unit Count | 1.0 Count |
Style | In-Ear |
Control Method | Touch |
Number of Items | 1 |
Controller Type | touch wireless |
Battery Life | 8 Hours |
Bluetooth Range | 10 Meters |
Carrying Case Battery Average Life | 8 Hours |
Carrying Case Material | plastic/aluminum |
Is Autographed | No |
Manufacturer | Microsoft |
Average Battery Life (in hours) | 8 Hours |
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- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
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NEW Microsoft Surface Earbuds
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Purchase options and add-ons
Brand | Microsoft |
Model Name | MSHVM00001 |
Color | Glacier |
Form Factor | In Ear |
Connectivity Technology | Wireless |
About this item
- Featuring an ultra comfortable design, intuitive touch and voice controls, screen free access to Office 365, immersive sound for music and calls, and all day battery.Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ear.Control Type:Touch
- Dimensions Each earbud Diameter 0.98 inch x 0.78 inch. Charging case Length 2.96 inch, Width 1.31 inch, Height 0.98 inch
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Important information
Legal Disclaimer
* Some accessories, devices, and software sold separately. [1] Requires subscription to Microsoft 365 and app download (requires Microsoft account and internet connection, must accept Terms of Use microsoft.com/useterms). [2] Spotify account required. [3] Fast Pair requires Android Nougat. [4] Up to 24 hours of battery life with the included charging case: 8 hours continuous listening time on a single charge, plus another two 8-hour charges with the charging case. Battery life may vary by usage. [5] Pairing functionality requires a Surface or other PC running Windows 10 with the latest updates.
From the brand
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Surface laptops and 2-in-1s with Windows 11 are designed to fuel your originality, ideas and passions. Surface 2-in-1s let you work and create on lightweight, mobile laptops with a kickstand and detachable keyboard.
Surface laptops get you productive on a proven keyboard-attached design. In the office, on campus, and everywhere in between, there's a Surface that's perfect for you.
Discover the widest selection of Surface devices to date.
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Price | $249.99$249.99 | $149.99$149.99 | $299.00$299.00 | $99.00$99.00 | -30% $139.99$139.99 List: $199.99 | -31% $69.30$69.30 List: $99.99 |
Delivery | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 | Get it as soon as Friday, May 17 |
Customer Ratings | ||||||
Battery life | 4.2 | 4.6 | 4.4 | 4.1 | 4.3 | 4.0 |
Sound quality | 4.0 | 4.4 | 4.2 | 4.2 | 4.3 | 3.9 |
Noise cancellation | 2.9 | 4.0 | 2.9 | 3.6 | 4.2 | 3.9 |
Comfort | 3.9 | — | 4.0 | 4.2 | — | — |
Sold By | Best Products Prime | Cleer inc. | Amazon.com | Amazon.com | Amazon.com | Savvy Choice |
connectivity tech | Wireless | Wireless | Wireless | Bluetooth | Bluetooth | Bluetooth 5.2, Wireless |
headphones form factor | In Ear | Over Ear | Open Ear | In Ear | In Ear | In Ear |
connector type | — | wireless | — | wireless | wireless | wireless |
noise control | — | active noise cancellation | — | — | active noise cancellation | active noise cancellation |
headphones jack | — | 3.5 mm Jack | — | 2.5 mm Jack | — | wireless |
cable feature | Without Cable | Without Cable | Without Cable | Without Cable | Without Cable | Without Cable |
control type | Touch Control | App Contol | Media Control | Media Control | Media Control | Media Control |
What's in the box
Videos
Videos for this product
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Microsoft Surface Earbuds Unboxing and First Impressions
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Microsoft Surface Headphones 2 Quick Look!
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Surface Headphones 2 Review: My Honest Thoughts.
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From the manufacturer
An extraordinary audio experience
Stay on top of your day with Surface Earbuds. With ultra-comfortable design, intuitive controls that help you get the most out of Microsoft 365,* immersive sound, and long battery life, [4] you’ll never miss a beat.
Ultra-comfortable and stable fit
Innovative design with four anchor points, so each earbud sits securely in your ear. Find your perfect size with three sets of interchangeable silicone ear tips.
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Designed for comfort and controlSurface Earbuds combines an ultra-comfortable and secure fit with intuitive gestures like touch, tap, and swipe for effortless control of your music, calls, and more. |
Stay on top of your dayGet things done. With Surface Earbuds, control music and calls. Catch up on emails with Play My Emails in the Outlook mobile app for iOS. Plus, dictate in Word, Outlook, and PowerPoint. [*, 1] |
Premium sound for music and callsHear and be heard loud and clear with two advanced microphones in each earbud and rich, immersive Omnisonic sound. Instantly play Spotify [2] from your Android phone [3] with a triple tap on either earbud. |
Pairs perfectlySurface Earbuds connects effortlessly to your Surface PC [5] and your Android phone [3]. At first use, or when in pairing mode, simply position the charging case near your Surface PC or phone and click to connect. Easy as that. |
Disclaimers
* Some accessories, devices, and software sold separately.
[1] Requires subscription to Microsoft 365 and app download (requires Microsoft account and internet connection, must accept Terms of Use microsoft.com/useterms).
[2] Spotify account required.
[3] Fast Pair requires Android Nougat.
[4] Testing conducted by Microsoft on August 2020 using Surface Earbuds with firmware update 3.0.0.6 paired with Surface Laptop 3, Surface Pro 7, and Surface Duo. Playlist consisted of 44 songs using SBC encoding. Volume set to 40% and the Bluetooth A2DP profile was used. Testing consisted of full Surface Earbuds battery discharge while playing audio until the Surface Earbuds disconnected from the host device. Battery life depends on device settings, environment, usage, and many other factors.
[5] Pairing functionality requires a Surface or other PC running Windows 10 with the latest updates.
[6] Testing conducted by Microsoft on August 2020 using Surface Earbuds with firmware update 3.0.0.6 paired with Surface Laptop 3, Surface Pro 7, and Surface Duo. Playlist consisted of 44 songs using SBC encoding. Volume set to 40% and the Bluetooth A2DP profile was used. Testing consisted of full Surface Earbuds battery discharge while playing audio until the Surface Earbuds disconnected from the host device. Battery life depends on device settings, environment, usage, and many other factors.
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Product information
Technical Details
Item model number | HVM-00001 |
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Item Weight | 0.64 ounces |
Product Dimensions | 4.49 x 4.37 x 1.85 inches |
Item Dimensions LxWxH | 4.49 x 4.37 x 1.85 inches |
Batteries | 3 Lithium Ion batteries required. (included) |
ASIN | B086Q9FHDD |
Date First Available | May 6, 2020 |
Additional Information
Customer Reviews |
3.7 out of 5 stars |
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Best Sellers Rank | #120,489 in Electronics (See Top 100 in Electronics) #2,827 in Over-Ear Headphones |
Warranty & Support
Feedback
Product Description
Stay on top of your day with Surface Earbuds. Featuring ultra-comfortable design, intuitive controls, access to innovative Microsoft 365 experiences* and immersive sound for music and calls, plus all-day battery, you’ll never miss a beat.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers have expressed negative opinions about the connectivity of the headphones. They mention that the earbuds never connect or pair up. Customers also have mixed opinions on battery life, performance, quality, appearance, ease of use, fit, and sound quality.
AI-generated from the text of customer reviews
Customers are mixed about the sound quality. Some mention that the sound is excellent, the noise canceling is great, and the volume control is perfect. They also say that phone calls are clear and the fit is good. However, others say that the noise sounds like a white noise machine and is present when audio is going through them. They are not advertised as sound isolating or noise reducing. They jingle randomly and have lots of static and interference.
"...They have two microphones per ear bud, allowing a higher quality phone conversation and audio input at higher quality levels than other earbuds like..." Read more
"...information us included with the ear buds. The sound of my Zoom classes is wonderful. I hear every cue. I hear all the music...." Read more
"...The Pros:-the sound quality is sufficient for conference & zoom calls, the noise cancellation works well; If you want high quality/ear drum..." Read more
"...• Cool & stylish design with Portable charging station • Great sound quality & Exceptional battery life • Good Bluetooth..." Read more
Customers are mixed about the fit of the headphones. Some mention that they fit comfortably and hold well in the ear, while others say that they didn't fit well and could not get them to stay in comfortably.
"...They securely stay in the ear, holding on in high activity use, better than most invasive designs as they lock to the outer ear opening, and cannot..." Read more
"...weird firmware issues where it will just sit there and randomly go into an input-error fit and constantly pause and start my music, jingle randomly..." Read more
"...-They fit my ears very well and on the occasion they do fall out they are easier to find on the ground/grass/vehicle because of their white round..." Read more
"...Worth the money. The comfort factor. Sometimes, the tip feels a little tight, but it is worth it. I also found cleaning the covers to be helpful." Read more
Customers have mixed opinions about the battery life of the headphones. Some mention that it has exceptional battery life, while others say that it only lasts about 2-3 hours. Some customers also say that the headphones are not reliable, and they suddenly stop working pretty often.
"...ear buds are very nice set of features for the price, battery life could be better but there are work arounds.The Pros:..." Read more
"...After less than a year of very minimal use, they broke...." Read more
"...with Portable charging station • Great sound quality & Exceptional battery life • Good Bluetooth connectivity. • Good touch..." Read more
"First the good: the sound is excellent. Battery life, while not as long as some competitors, will see you through the better part of a day...." Read more
Customers are mixed about the ease of use. Some mention that the earbuds are very comfortable and connect very easily to devices. They also say that it's the easiest way to connect a Surface to Zoom and Teams. However, some customers say that the features on the buds messed with their user experience and the app is disappointing.
"...They can also be paired to several devices, and switch between them easily by connecting from the device...." Read more
"...• Very minimal settings in "Surface Audio" app. Nothing much to customize anything in the app. • When adjusting the ear buds, it keeps..." Read more
"...buds offer nice microphone quality for in ear buds and connect via Bluetooth fairly quickly and simply with minimal fuss when transitioning across..." Read more
"...They paired rapidly with my Samsung Galaxy S10. My problems came with the fit and sound...." Read more
Customers are mixed about the quality of the headphones. Some mention that they are great ear buds for those who don't like their ears sealed, and high-quality headphones. They also say that they offer nice microphone quality for in ear headphones and connect via. However, some customers say that the product is good on paper but bad on the inside, with poor quality hardware and premature failures. They say the device arrived defective and was riddled with weird firmware issues.
"These ear buds are amazing. The sound quality is wonderful. There is a trick to learning how to get them in stay in your ear...." Read more
"...When I received my replacement device it was riddled with weird firmware issues where it will just sit there and randomly go into an input-error fit..." Read more
"...-The ear buds offer nice microphone quality for in ear buds and connect via Bluetooth fairly quickly and simply with minimal fuss when..." Read more
"...I've been happy with every purchase bus these. They are TERRIBLE earbuds. After less than a year of very minimal use, they broke...." Read more
Customers have mixed opinions about the performance of the headphones. Some mention that they work well, have a great battery, and are good for playback of music, video, and audio. However, others say that they didn't work for them, the left bud didn''t fit, and that none of the ear pieces worked to keep the buds in their ears.
"...The Swiftpair works well, even installing the App on both Android and Windows devices by just opening the case when they are not yet..." Read more
"These are very uncomfortable!!!! the left bud doesnt work when u only want to use the right like most, u have to take both out...." Read more
"...Who knows, but the result was very impressive...." Read more
"...one in either ear and have the other one in the case and it works fine with no problems. I wish I had known about these sooner...." Read more
Customers are mixed about the appearance of the headphones. Some mention that it has a stylish design and is unique in shape, while others say that it looks terrible and falls from the ears.
"...Full range sound without any flat ranges - bright and crisp and accurate...." Read more
"...They look a little goofy in your ears but they are comfy." Read more
"...Pros: • Cool & stylish design with Portable charging station • Great sound quality & Exceptional battery life • Good Bluetooth..." Read more
"Pretty nice look and sound quality. If you do have the touch sensors on, the sound is super loud which is very annoying...." Read more
Customers are dissatisfied with the connectivity of the headphones. They mention that the earbuds never connect or pair up, they are difficult to pair, and keep falling out of their ears immediately. Some customers also report issues with calls and connectivity. Overall, some customers recommend the product for its good sound quality.
"...even if the ear buds are inside the charging station, blue tooth connectivity is still ON...." Read more
"...They paired easily. The sound is good. The commands are awkward and annoying. c'est la vie. This will not be everyone's problem...." Read more
"...Sound is pretty good for earbudsCons:Can’t connect to different devices automatically..." Read more
"...I wanted to quickly hop onto meeting using the earbuds the buds never connect or pair up. Always an error failed to connect3...." Read more
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Top reviews
Top reviews from the United States
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They have two microphones per ear bud, allowing a higher quality phone conversation and audio input at higher quality levels than other earbuds like the airpods pro, etc.
If you do not like having sound blocked or do not like earbuds than push into your ear, these are the earbuds for you. These are by designed to be left in your ears all day if want, and you can forget that you are wearing them as they are light and non obtrusive.
The sound quality is really good, especially considering they sit outside the ear canal. The bass is not quite Bose level, but easily outperform earbuds from Apple or Samsung. Full range sound without any flat ranges - bright and crisp and accurate.
They work with Windows Sonic Headphones for full 3D audio reconstruction, allowing full 3D surround when watching movies, and with Windows you can also add Dolby Atmos or DTS:Headphone technology for an additional $15 licensing fee.
Controls are simple and can be easily disabled if you are more active and might accidentally touch them. They securely stay in the ear, holding on in high activity use, better than most invasive designs as they lock to the outer ear opening, and cannot be shaken loose.
Each earbud can be worn independently for calls or music.
These are also AptX compatible and offer the highest quality bluetooth audio quality. They can also be paired to several devices, and switch between them easily by connecting from the device. (Multipoint) The Swiftpair works well, even installing the App on both Android and Windows devices by just opening the case when they are not yet paired and will prompt to connect on the device if it supports Swiftpair (Windows 10 does).
I used to own a pair of these exact earbuds when they released for the first time and they were NOT riddled with bugs like they are now... w h a t h a p p e n e d ? !
There is also this weird hissing sound you can hear, it's sort of a white noise that never goes away and is very distracting.
Microsoft seriously needs to fix this device's firmware, it's so jank right now it's hilarious.
NOTE: I am literally using a max-spec Microsoft Surface Book 3 and a Surface Duo, ALL first-party Microsoft products just like these Surface Earbuds. I'm not bothered so much because I am a spoiled consumer complaining on the internet, this is legit bad customer service for what used to be a decent product. Like, what a JOKE.
The sound of my Zoom classes is wonderful. I hear every cue. I hear all the music. I can also still hear conversations in the room around me. These are amazing. I look forward to enjoying a family wedding next weekend! Worth the money. The comfort factor. Sometimes, the tip feels a little tight, but it is worth it. I also found cleaning the covers to be helpful.
The Pros:
-the sound quality is sufficient for conference & zoom calls, the noise cancellation works well; If you want high quality/ear drum popping sounds this is probably not your product
-The ear buds offer nice microphone quality for in ear buds and connect via Bluetooth fairly quickly and simply with minimal fuss when transitioning across the hardware of my WINTEL laptop and iPhone.
-They fit my ears very well and on the occasion they do fall out they are easier to find on the ground/grass/vehicle because of their white round disks.
-recharging on the fly is easy by alternatively popping the buds into the case to keep you connected to phone calls, zooms, or or steaming music/podcasts.
-The windows based app on my laptop shows % battery life for each bud.
-noise cancellation for those hearing me works well, I hear my background noise...those on my call do not.
The Cons (these are by no means deal breakers):
-The right battery seems to consistently wear down faster than the left; This is easily addressed by going "solo" by popping one in the charging case and using only 1 bud at a time.
-There is not an app for my iPhone with features found in the WINTEL app version
Features I do not use:
-touch features on the outside visible portion of the buds, if I want to touch something to change settings its easy enough to use my phone or mouse. when I enabled the touch features on the buds it messed with my user experience when I re-adjusted them in my ear or brushed against them....maybe I am too clumsy
-equalization in the WINTEL app, I did not notice a dramatic difference
Features I would like to have
-wireless charging
-longer battery life, that would likely come with either lower sound quality or less noise cancelling for my peers on the call
so far these are the best wireless buds I have found for the price @ $160
Top reviews from other countries
También tienden a tener fallos de conexión al menos una vez a la semana, teniendo que eliminarlo del dispositivo y volverlo a conectar.
Por último, al mes y una semana de uso, el audífono derecho dejó de funcionar. Conecta, pero no suena. Demasiada esperanza para un producto de Microsoft...
Llegaron a tiempo a México.
Decía algo de aduanas, pero no se preocupen, llegan el día que dice.
Para instalarlos son muy rápidos.
El único pero que le pondría es que hay veces para subir o bajar volumen a la primera no lo percibe el tacto del dedo, ya después ya. Pero es mínimo.
Nueva hoy inicio 2024 y después de periodo vacaciones algo pasó y por ningún medio se pueden volver a conectar duró poco el gusto he visto reseñas de otros usuarios y ninguna respuesta de
Microsoft