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NEW Microsoft Surface Earbuds

3.7 3.7 out of 5 stars 458 ratings

$249.99
FREE Returns
Glacier
In-Ear
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Purchase options and add-ons

Brand Microsoft
Model Name MSHVM00001
Color Glacier
Form Factor In Ear
Connectivity Technology Wireless

About this item

  • Featuring an ultra comfortable design, intuitive touch and voice controls, screen free access to Office 365, immersive sound for music and calls, and all day battery.Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ear.Control Type:Touch
  • Dimensions Each earbud Diameter 0.98 inch x 0.78 inch. Charging case Length 2.96 inch, Width 1.31 inch, Height 0.98 inch
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Legal Disclaimer

* Some accessories, devices, and software sold separately. [1] Requires subscription to Microsoft 365 and app download (requires Microsoft account and internet connection, must accept Terms of Use microsoft.com/useterms). [2] Spotify account required. [3] Fast Pair requires Android Nougat. [4] Up to 24 hours of battery life with the included charging case: 8 hours continuous listening time on a single charge, plus another two 8-hour charges with the charging case. Battery life may vary by usage. [5] Pairing functionality requires a Surface or other PC running Windows 10 with the latest updates.


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NEW Microsoft Surface Earbuds
NEW Microsoft Surface Earbuds
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Price$249.99$149.99$299.00$99.00-30% $139.99
List:$199.99
-31% $69.30
List:$99.99
Delivery
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Get it as soon as Friday, May 17
Customer Ratings
Battery life
4.2
4.6
4.4
4.1
4.3
4.0
Sound quality
4.0
4.4
4.2
4.2
4.3
3.9
Noise cancellation
2.9
4.0
2.9
3.6
4.2
3.9
Comfort
3.9
4.0
4.2
Sold By
Best Products Prime
Cleer inc.
Amazon.com
Amazon.com
Amazon.com
Savvy Choice
connectivity tech
Wireless
Wireless
Wireless
Bluetooth
Bluetooth
Bluetooth 5.2, Wireless
headphones form factor
In Ear
Over Ear
Open Ear
In Ear
In Ear
In Ear
connector type
wireless
wireless
wireless
wireless
noise control
active noise cancellation
active noise cancellation
active noise cancellation
headphones jack
3.5 mm Jack
2.5 mm Jack
wireless
cable feature
Without Cable
Without Cable
Without Cable
Without Cable
Without Cable
Without Cable
control type
Touch Control
App Contol
Media Control
Media Control
Media Control
Media Control

What's in the box

  • Two Surface Earbuds, Charging Case, 3 pairs of silicone ear tips (sizes S/M/L), USB-C to USB-A cable, Quick start guide, Safety and warranty documents

  • From the manufacturer

    Module
    1

    An extraordinary audio experience

    Stay on top of your day with Surface Earbuds. With ultra-comfortable design, intuitive controls that help you get the most out of Microsoft 365,* immersive sound, and long battery life, [4] you’ll never miss a beat.

    2

    Ultra-comfortable and stable fit

    Innovative design with four anchor points, so each earbud sits securely in your ear. Find your perfect size with three sets of interchangeable silicone ear tips.

    1

    2

    3

    4

    Designed for comfort and control

    Surface Earbuds combines an ultra-comfortable and secure fit with intuitive gestures like touch, tap, and swipe for effortless control of your music, calls, and more.

    Stay on top of your day

    Get things done. With Surface Earbuds, control music and calls. Catch up on emails with Play My Emails in the Outlook mobile app for iOS. Plus, dictate in Word, Outlook, and PowerPoint. [*, 1]

    Premium sound for music and calls

    Hear and be heard loud and clear with two advanced microphones in each earbud and rich, immersive Omnisonic sound. Instantly play Spotify [2] from your Android phone [3] with a triple tap on either earbud.

    Pairs perfectly

    Surface Earbuds connects effortlessly to your Surface PC [5] and your Android phone [3]. At first use, or when in pairing mode, simply position the charging case near your Surface PC or phone and click to connect. Easy as that.

    Disclaimers

    * Some accessories, devices, and software sold separately.

    [1] Requires subscription to Microsoft 365 and app download (requires Microsoft account and internet connection, must accept Terms of Use microsoft.com/useterms).

    [2] Spotify account required.

    [3] Fast Pair requires Android Nougat.

    [4] Testing conducted by Microsoft on August 2020 using Surface Earbuds with firmware update 3.0.0.6 paired with Surface Laptop 3, Surface Pro 7, and Surface Duo. Playlist consisted of 44 songs using SBC encoding. Volume set to 40% and the Bluetooth A2DP profile was used. Testing consisted of full Surface Earbuds battery discharge while playing audio until the Surface Earbuds disconnected from the host device. Battery life depends on device settings, environment, usage, and many other factors.

    [5] Pairing functionality requires a Surface or other PC running Windows 10 with the latest updates.

    [6] Testing conducted by Microsoft on August 2020 using Surface Earbuds with firmware update 3.0.0.6 paired with Surface Laptop 3, Surface Pro 7, and Surface Duo. Playlist consisted of 44 songs using SBC encoding. Volume set to 40% and the Bluetooth A2DP profile was used. Testing consisted of full Surface Earbuds battery discharge while playing audio until the Surface Earbuds disconnected from the host device. Battery life depends on device settings, environment, usage, and many other factors.

    Looking for specific info?

    Product information

    Technical Details

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    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here

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    Product Description

    Stay on top of your day with Surface Earbuds. Featuring ultra-comfortable design, intuitive controls, access to innovative Microsoft 365 experiences* and immersive sound for music and calls, plus all-day battery, you’ll never miss a beat.

    Customer reviews

    3.7 out of 5 stars
    3.7 out of 5
    458 global ratings

    Customers say

    Customers have expressed negative opinions about the connectivity of the headphones. They mention that the earbuds never connect or pair up. Customers also have mixed opinions on battery life, performance, quality, appearance, ease of use, fit, and sound quality.

    AI-generated from the text of customer reviews

    43 customers mention30 positive13 negative

    Customers are mixed about the sound quality. Some mention that the sound is excellent, the noise canceling is great, and the volume control is perfect. They also say that phone calls are clear and the fit is good. However, others say that the noise sounds like a white noise machine and is present when audio is going through them. They are not advertised as sound isolating or noise reducing. They jingle randomly and have lots of static and interference.

    "...They have two microphones per ear bud, allowing a higher quality phone conversation and audio input at higher quality levels than other earbuds like..." Read more

    "...information us included with the ear buds. The sound of my Zoom classes is wonderful. I hear every cue. I hear all the music...." Read more

    "...The Pros:-the sound quality is sufficient for conference & zoom calls, the noise cancellation works well; If you want high quality/ear drum..." Read more

    "...• Cool & stylish design with Portable charging station • Great sound quality & Exceptional battery life • Good Bluetooth..." Read more

    50 customers mention22 positive28 negative

    Customers are mixed about the fit of the headphones. Some mention that they fit comfortably and hold well in the ear, while others say that they didn't fit well and could not get them to stay in comfortably.

    "...They securely stay in the ear, holding on in high activity use, better than most invasive designs as they lock to the outer ear opening, and cannot..." Read more

    "...weird firmware issues where it will just sit there and randomly go into an input-error fit and constantly pause and start my music, jingle randomly..." Read more

    "...-They fit my ears very well and on the occasion they do fall out they are easier to find on the ground/grass/vehicle because of their white round..." Read more

    "...Worth the money. The comfort factor. Sometimes, the tip feels a little tight, but it is worth it. I also found cleaning the covers to be helpful." Read more

    18 customers mention12 positive6 negative

    Customers have mixed opinions about the battery life of the headphones. Some mention that it has exceptional battery life, while others say that it only lasts about 2-3 hours. Some customers also say that the headphones are not reliable, and they suddenly stop working pretty often.

    "...ear buds are very nice set of features for the price, battery life could be better but there are work arounds.The Pros:..." Read more

    "...After less than a year of very minimal use, they broke...." Read more

    "...with Portable charging station • Great sound quality & Exceptional battery life • Good Bluetooth connectivity. • Good touch..." Read more

    "First the good: the sound is excellent. Battery life, while not as long as some competitors, will see you through the better part of a day...." Read more

    15 customers mention8 positive7 negative

    Customers are mixed about the ease of use. Some mention that the earbuds are very comfortable and connect very easily to devices. They also say that it's the easiest way to connect a Surface to Zoom and Teams. However, some customers say that the features on the buds messed with their user experience and the app is disappointing.

    "...They can also be paired to several devices, and switch between them easily by connecting from the device...." Read more

    "...• Very minimal settings in "Surface Audio" app. Nothing much to customize anything in the app. • When adjusting the ear buds, it keeps..." Read more

    "...buds offer nice microphone quality for in ear buds and connect via Bluetooth fairly quickly and simply with minimal fuss when transitioning across..." Read more

    "...They paired rapidly with my Samsung Galaxy S10. My problems came with the fit and sound...." Read more

    15 customers mention8 positive7 negative

    Customers are mixed about the quality of the headphones. Some mention that they are great ear buds for those who don't like their ears sealed, and high-quality headphones. They also say that they offer nice microphone quality for in ear headphones and connect via. However, some customers say that the product is good on paper but bad on the inside, with poor quality hardware and premature failures. They say the device arrived defective and was riddled with weird firmware issues.

    "These ear buds are amazing. The sound quality is wonderful. There is a trick to learning how to get them in stay in your ear...." Read more

    "...When I received my replacement device it was riddled with weird firmware issues where it will just sit there and randomly go into an input-error fit..." Read more

    "...-The ear buds offer nice microphone quality for in ear buds and connect via Bluetooth fairly quickly and simply with minimal fuss when..." Read more

    "...I've been happy with every purchase bus these. They are TERRIBLE earbuds. After less than a year of very minimal use, they broke...." Read more

    12 customers mention8 positive4 negative

    Customers have mixed opinions about the performance of the headphones. Some mention that they work well, have a great battery, and are good for playback of music, video, and audio. However, others say that they didn't work for them, the left bud didn''t fit, and that none of the ear pieces worked to keep the buds in their ears.

    "...The Swiftpair works well, even installing the App on both Android and Windows devices by just opening the case when they are not yet..." Read more

    "These are very uncomfortable!!!! the left bud doesnt work when u only want to use the right like most, u have to take both out...." Read more

    "...Who knows, but the result was very impressive...." Read more

    "...one in either ear and have the other one in the case and it works fine with no problems. I wish I had known about these sooner...." Read more

    11 customers mention7 positive4 negative

    Customers are mixed about the appearance of the headphones. Some mention that it has a stylish design and is unique in shape, while others say that it looks terrible and falls from the ears.

    "...Full range sound without any flat ranges - bright and crisp and accurate...." Read more

    "...They look a little goofy in your ears but they are comfy." Read more

    "...Pros: • Cool & stylish design with Portable charging station • Great sound quality & Exceptional battery life • Good Bluetooth..." Read more

    "Pretty nice look and sound quality. If you do have the touch sensors on, the sound is super loud which is very annoying...." Read more

    10 customers mention0 positive10 negative

    Customers are dissatisfied with the connectivity of the headphones. They mention that the earbuds never connect or pair up, they are difficult to pair, and keep falling out of their ears immediately. Some customers also report issues with calls and connectivity. Overall, some customers recommend the product for its good sound quality.

    "...even if the ear buds are inside the charging station, blue tooth connectivity is still ON...." Read more

    "...They paired easily. The sound is good. The commands are awkward and annoying. c'est la vie. This will not be everyone's problem...." Read more

    "...Sound is pretty good for earbudsCons:Can’t connect to different devices automatically..." Read more

    "...I wanted to quickly hop onto meeting using the earbuds the buds never connect or pair up. Always an error failed to connect3...." Read more

    Unique design, but needs lot of improvements
    3 Stars
    Unique design, but needs lot of improvements
    Submitting my updated review again as amazon did not allow my first submission.These are my first premium earbuds and I previously other regular ear buds. I have been using these ear buds for a week now and below is my detailed review on how these earbuds are working so far. • The package is simple and contains two ear buds with charging station, charging cable (USB-C) and 3 sizes of ear buds (Small, medium and Large). Last but not least, there is an instructions manual with detailed pictures on showing how to pair and use the ear buds. • The setup was fairly easy and similar to any other kind of blue tooth device. Press the circle at the bottom of the charging station for 5 secs and open the charging station. There is a light that would blink for a moment which should be ready to pair with your device. • I have setup earbuds to pair with both of my surface pro 7 and my Pixel Phone. Both of them worked seamlessly and was able to see "Surface Earbuds" and paired.Note: You need to keep the earbuds inside the charging station during this process. Otherwise, the pairing would not work. • Once you setup the earbuds, you can use "Surface Audio" app to manage the settings of earbuds. The app does show the equalizer settings you could choose from presets like "Flat, Classical, Jazz, Pop & Rock" settings. It also provides to customize your own preset and save it. • Unlike regular earbuds which are available on market, these ear buds have some touch gestures on both left and right ear buds.Note: Both of the ear buds needs to be kept in charging station in correct way. Keeping them in other direction would show red light as an indicator on the charging base.Final thoughts:Overall, these ear buds have great sound quality, portable and compact. But, as these are 1st gen ear buds it needs some improvements.Pros: • Cool & stylish design with Portable charging station • Great sound quality & Exceptional battery life • Good Bluetooth connectivity. • Good touch sensitivity, but it comes with its own problems (See my cons)Cons: • There is no battery charging indicator on top of charging station. You need to open the lid to see if its charging or not. It would have much easy if there is any display with light as an indicator. • The ear buds needs to tuck inside the ear and twist/turn to your ear which has caused discomfort to ears sometimes. • If the lid is open even if the ear buds are inside the charging station, blue tooth connectivity is still ON. You need to close the lid to close the blue tooth connection. • There is no customization of touch controls to switch between left/right ear. For example, I would like to setup volume up/down controls to my left ear instead of right ear bud. • Very minimal settings in "Surface Audio" app. Nothing much to customize anything in the app. • When adjusting the ear buds, it keeps sending signal to wake up digital assistant which is not good experience. When listening to the songs, double tap would pause the music and at the same time if you try to adjust your ear bud to your ears, it opens digital assistant.• For some reason, my left ear bud keeps dropping sometimes. Tried changing to different sizes and has similar issue. Not sure if it was due to my ear shape and buds doesn't tuck properly inside. Even though I liked these earbuds,Takeaway:If you are looking to try out something new model, then these are great ear buds as they are unique in shape. Otherwise, nothing much fancy as these are 1st gen ear buds and needs more improvements. I have also reduced another star from rating due to discomfort to my ears and my left ear bud not fitting properly.
    Thank you for your feedback
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    Top reviews from the United States

    Reviewed in the United States on December 26, 2020
    Color: GlacierStyle: In-EarVerified Purchase
    These earbuds are unique compared to other designs and brand earbuds. They sit on the outer ring of the ear, securely. This is designed to allow normal sound to pass through, so they can be worn at home or in the office and forget you are wearing them. Effortlessly listen to music, dictate on your notebook, zoom/skype, talk on your phone, etc.

    They have two microphones per ear bud, allowing a higher quality phone conversation and audio input at higher quality levels than other earbuds like the airpods pro, etc.

    If you do not like having sound blocked or do not like earbuds than push into your ear, these are the earbuds for you. These are by designed to be left in your ears all day if want, and you can forget that you are wearing them as they are light and non obtrusive.

    The sound quality is really good, especially considering they sit outside the ear canal. The bass is not quite Bose level, but easily outperform earbuds from Apple or Samsung. Full range sound without any flat ranges - bright and crisp and accurate.

    They work with Windows Sonic Headphones for full 3D audio reconstruction, allowing full 3D surround when watching movies, and with Windows you can also add Dolby Atmos or DTS:Headphone technology for an additional $15 licensing fee.

    Controls are simple and can be easily disabled if you are more active and might accidentally touch them. They securely stay in the ear, holding on in high activity use, better than most invasive designs as they lock to the outer ear opening, and cannot be shaken loose.

    Each earbud can be worn independently for calls or music.

    These are also AptX compatible and offer the highest quality bluetooth audio quality. They can also be paired to several devices, and switch between them easily by connecting from the device. (Multipoint) The Swiftpair works well, even installing the App on both Android and Windows devices by just opening the case when they are not yet paired and will prompt to connect on the device if it supports Swiftpair (Windows 10 does).
    Reviewed in the United States on February 26, 2023
    Color: GraphiteStyle: In-EarVerified Purchase
    These earbuds shipped with the left bud not charging properly so I had to request a replacement which took forever to show up, so there was a lemon right outta the box. When I received my replacement device it was riddled with weird firmware issues where it will just sit there and randomly go into an input-error fit and constantly pause and start my music, jingle randomly as if I was trying to hold the touch pads down to use voice dictation, and I have to reset the firmware on them sometimes which is beyond not what I'd expect for a $200.00 product.

    I used to own a pair of these exact earbuds when they released for the first time and they were NOT riddled with bugs like they are now... w h a t h a p p e n e d ? !

    There is also this weird hissing sound you can hear, it's sort of a white noise that never goes away and is very distracting.

    Microsoft seriously needs to fix this device's firmware, it's so jank right now it's hilarious.

    NOTE: I am literally using a max-spec Microsoft Surface Book 3 and a Surface Duo, ALL first-party Microsoft products just like these Surface Earbuds. I'm not bothered so much because I am a spoiled consumer complaining on the internet, this is legit bad customer service for what used to be a decent product. Like, what a JOKE.
    One person found this helpful
    Report
    Reviewed in the United States on July 26, 2020
    Color: GlacierStyle: In-EarVerified Purchase
    These ear buds are amazing. The sound quality is wonderful. There is a trick to learning how to get them in stay in your ear. You need to pull the skin in front of ear forward first. The ear bud has to be sealed into the ear canal. Then twist into place. Otherwise. It will pop right out. I also discovered a stray hair can interfere with making the seal. None of that information us included with the ear buds.
    The sound of my Zoom classes is wonderful. I hear every cue. I hear all the music. I can also still hear conversations in the room around me. These are amazing. I look forward to enjoying a family wedding next weekend! Worth the money. The comfort factor. Sometimes, the tip feels a little tight, but it is worth it. I also found cleaning the covers to be helpful.
    26 people found this helpful
    Report
    Reviewed in the United States on May 7, 2021
    Color: GlacierStyle: In-EarVerified Purchase
    the Microsoft Surface ear buds are very nice set of features for the price, battery life could be better but there are work arounds.
    The Pros:
    -the sound quality is sufficient for conference & zoom calls, the noise cancellation works well; If you want high quality/ear drum popping sounds this is probably not your product
    -The ear buds offer nice microphone quality for in ear buds and connect via Bluetooth fairly quickly and simply with minimal fuss when transitioning across the hardware of my WINTEL laptop and iPhone.
    -They fit my ears very well and on the occasion they do fall out they are easier to find on the ground/grass/vehicle because of their white round disks.
    -recharging on the fly is easy by alternatively popping the buds into the case to keep you connected to phone calls, zooms, or or steaming music/podcasts.
    -The windows based app on my laptop shows % battery life for each bud.
    -noise cancellation for those hearing me works well, I hear my background noise...those on my call do not.

    The Cons (these are by no means deal breakers):
    -The right battery seems to consistently wear down faster than the left; This is easily addressed by going "solo" by popping one in the charging case and using only 1 bud at a time.
    -There is not an app for my iPhone with features found in the WINTEL app version

    Features I do not use:
    -touch features on the outside visible portion of the buds, if I want to touch something to change settings its easy enough to use my phone or mouse. when I enabled the touch features on the buds it messed with my user experience when I re-adjusted them in my ear or brushed against them....maybe I am too clumsy
    -equalization in the WINTEL app, I did not notice a dramatic difference

    Features I would like to have
    -wireless charging
    -longer battery life, that would likely come with either lower sound quality or less noise cancelling for my peers on the call

    so far these are the best wireless buds I have found for the price @ $160

    Top reviews from other countries

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    Babak
    3.0 out of 5 stars Good quality but I returned them
    Reviewed in Canada on March 12, 2022
    Color: GlacierStyle: In-EarVerified Purchase
    I bought them because I purchased a Microsoft surface laptop and I wanted to have earbuds and even though they're large and their surface controls are very usable since they are flat surfaced but I did return them because I discovered I couldn't use one of the earphones independently because it uses Bluetooth arc technology. You can use one of them independently but not the other and my personal use is usually one earpiece until the battery goes out and I switch. So now I use Samsung earbuds since I also have a Samsung phone and I love it.
    One person found this helpful
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    ricardo r
    4.0 out of 5 stars Buen sonido para musica.
    Reviewed in Mexico on July 31, 2021
    Color: GraphiteStyle: In-EarVerified Purchase
    Funciona muy bien para escuchar musica, aunque en video llamada se escucha ruido...
    Mariano Tello Nocetti
    1.0 out of 5 stars Defectuosos y caros
    Reviewed in Mexico on July 27, 2021
    Color: GlacierStyle: In-EarVerified Purchase
    Uno esperaría mucho de un producto de Microsoft, más con la última línea de productos que han lanzando. Sin embargo los audífonos son un producto que podría decirse, está a medio cuajar. Estos earbuds de entrada gastan distinta energía, el derecho del izquierdo. Puedes sacarlo de su estuche, usarlo una hora y ver qué uno tiene 70% y el otro 55%.
    También tienden a tener fallos de conexión al menos una vez a la semana, teniendo que eliminarlo del dispositivo y volverlo a conectar.
    Por último, al mes y una semana de uso, el audífono derecho dejó de funcionar. Conecta, pero no suena. Demasiada esperanza para un producto de Microsoft...
    One person found this helpful
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    Avreimy
    5.0 out of 5 stars Son buenos.
    Reviewed in Mexico on July 13, 2020
    Color: GlacierStyle: In-EarVerified Purchase
    Son muy bueno.
    Llegaron a tiempo a México.
    Decía algo de aduanas, pero no se preocupen, llegan el día que dice.
    Para instalarlos son muy rápidos.
    El único pero que le pondría es que hay veces para subir o bajar volumen a la primera no lo percibe el tacto del dedo, ya después ya. Pero es mínimo.
    3 people found this helpful
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    Felipe
    2.0 out of 5 stars Casi perfectos
    Reviewed in Mexico on June 20, 2021
    Color: GlacierStyle: In-EarVerified Purchase
    El sonido es grandísimo y se conectan muy bien a la computadora sin embargo las integracionista a 360 todavía no lo he podido lograr
    Nueva hoy inicio 2024 y después de periodo vacaciones algo pasó y por ningún medio se pueden volver a conectar duró poco el gusto he visto reseñas de otros usuarios y ninguna respuesta de
    Microsoft