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Ring Protect Plan
Get even more out of all your home devices with Ring Protect, a subscription service that lets you review, share, and save video and photo captured by your Ring home device. All Ring Protect plans are sold separately; certain limitations apply.
Ring Wired Doorbell Plus (Video Doorbell Pro) – Upgraded, with added security features and a sleek design (existing doorbell wiring required)
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Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
- Upgraded, 1080p HD wired video doorbell with Two-Way Talk and Quick Replies, Advanced Motion Detection, built-in Alexa Greetings (an exclusive Ring Protect Plan subscription feature), enhanced dual-band wifi, and customizable privacy settings
- Get motion-activated alerts on your phone, tablet or PC and check in at home anytime with Live View all in the Ring app
- Speak to visitors when you can’t get to the door with built-in Alexa Greetings, an exclusive Ring Protect Plan subscription feature
- Enjoy a more reliable connection with dual-band (2.4 or 5.0 GHz) wifi connectivity
- Hardwire Wired Doorbell Plus (Video Doorbell Pro) to your existing doorbell wiring and doorbell chime inside using the included tool kit for around-the-clock power and peace of mind
- With a Ring Protect Plan (subscription sold separately), record all your videos, review what you missed for up to 180 days, and share videos and photos.
- For added peace of mind, pair with Alexa to help you keep an eye on your home. Connect with Alexa to hear alerts on your compatible Echo device or see a Live View with an Echo Show, Fire TV, or Fire Tablet. Talk to visitors by saying, “Alexa, talk to the front door.” With a Ring Protect plan (subscription sold separately), Alexa can also make voice announcements and automatically show live video feed on an Echo Show, Fire TV, or Fire Tablet when your Ring Video Doorbell detects a person.
We want you to know
Ring Video Doorbell Pro has been renamed Ring Wired Doorbell Plus, the renaming does not change the product's quality or features and does not impact existing accessories compatibility. During the transition period, for a limited time, you may receive this product in the original packaging and naming.
Save and share video and photos with an optional Ring Protect Plan (subscription sold separately).
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Our upgraded, wired doorbell camera with added security features and a sleek design |
Wired Doorbell Plus
- 1080p HD Video and Pre-Roll Video Previews for 6-second previews of motion alerts.
- Dual-band wifi for more reliable connections and fewer interruptions.
- Built-in Alexa Greetings, an exclusive Ring Protect Plan subscription feature, let you greet anyone who stops by.
Never miss a visitor
Get real-time notifications when visitors press your doorbell or trigger the built-in motion sensors. With the customizable motion zones, you decide what alerts matter. If you’re busy, save time and ask visitors to leave a message with pre-selected Quick Replies. It’s like an answering machine for your front door.
Let Alexa get the door
Can’t get the door? We’ve got you covered. With built-in Alexa Greetings, an exclusive Ring Protect Plan feature, Wired Doorbell Plus automatically greets anyone who stops by, lets delivery drivers know where to leave your packages, and records detailed video messages, all on its own.
Complete control from the Ring app
Receive real-time notifications on your phone and tablet, get real-time video and audio with the Live View button, control and customize important security settings, get exclusive features, and save and share videos, photos with an optional Ring Protect Plan. Control everything with one simple app.1
DIY wired installation
Step 1: Disconnect
Turn off power at the breaker and connect the included Pro Power Kit to your doorbell’s chime inside.
Step 2: Connect
Outside, disconnect your existing doorbell button. Connect doorbell wires to the back of Wired Doorbell Plus.
Step 3: Set Up
Secure your Ring doorbell to your home, attach your faceplate and turn power on at the breaker. Use the Ring App to continue set up
Compare video doorbells
Price | From: $49.99 | From: $149.99 | From: $229.99 |
Ratings | 4.5 out of 5 stars (75,920) | 4.5 out of 5 stars (47,279) | 4.6 out of 5 stars (8,407) |
HD video | 1080p | 1080p | 1536p |
Motion detection | Advanced | Advanced | 3D motion |
Two-way talk | |||
On-demand video | |||
Motion activated alerts | |||
Video and audio privacy | |||
Hardwired installation | |||
Pre-Roll Video Previews | |||
Work's with home's existing chime box | |||
Dual-band wifi | |||
Quick Replies | |||
Alexa Greetings | |||
Interchangeable faceplates included | |||
Head-to-Toe HD+ Video | |||
Bird's Eye Zones and Bird’s Eye View | |||
Audio+ |
Technical Details
Ring Wired Doorbell Plus (Video Doorbell Pro)
Average Install Time |
~15 minutes |
Video |
1080 HD Live Video, Live View, Color Night Vision |
Field of View |
160° horizontal, 90° vertical |
Motion Detection |
Advanced Motion Detection with Customizable Motion Zones |
Audio |
Two-way audio with noise cancellation |
Power |
Hardwired Requires a compatible doorbell, Ring plug-in adapter or transformer (not included): 16-24 VAC, 40VA max, 50/60Hz No halogen or garden-lighting transformers; Ring DC transformer/power supply only |
Internet Requirements |
High-speed internet |
Connectivity |
Connectivity 802.11 b/g/n Wi-Fi connection @2.4GHz and 5.0GHz |
Operating conditions |
-5°F to 120°F (-20.5°C to 48.5°C) |
Available Colors |
Satin Nickel |
Dimensions |
4.50 in. x 1.85 in. x .80 in. (114.3mm x 46.7mm x 20.3mm) |
Box Includes |
Wired Doorbell Plus (Video Doorbell Pro) |
Setup Requirements |
Standard doorbell system, Ring plug-in adapter or transformer with 16-24 VAC, 40VA max, 50/60Hz; Ring DC transformer/power supply only. |
Warranty and Service |
1-year limited warranty and service included. Use of Ring Wired Doorbell Plus (Video Doorbell Pro) is subject to the terms found here. |
Support |
Click here to view more information on the Ring Wired Doorbell Plus (Video Doorbell Pro) support page. |
Generation |
Ring Wired Doorbell Plus (Video Doorbell Pro) |
Disclaimers |
1Ring Alarm and all Ring Alarm accessories require a subscription for in-app features and digital notifications, including but not limited to: digital arming / disarming and integration with other Ring, Echo, Alexa, and third party products. Subscription sold separately. View Ring Protect Plans for pricing and details. Customer reviews may reference features that require a subscription. |
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like how easy it is to install the doorbell. They say the programming procedure was really simple and the mounting was easy. They also like the clear visuals and excellent image quality. However, some customers have reported connectivity issues with the device. Opinions are mixed on performance, quality, value, and motion detection.
AI-generated from the text of customer reviews
Customers find the installation process of the vdo device to be easy. They mention that the programming procedure is simple, the mounting was easy, and the app is simple to download and set up. Customers also appreciate the user-friendly interface and the tools provided.
"...I just received my Ring video doorbell pro and the installation was very simple and straight forward...." Read more
"...The install went fairly well. The couple of questions I had they quickly and efficiently addressed with my calls to their help line...." Read more
"...It installed quickly, powered on, but then would not create a wifi network as it is supposed to in order to allow initial setup...." Read more
"...The combination of their top-notch features, user-friendly interface, and remarkable customer support make them an unbeatable duo...." Read more
Customers like the video quality of the doorbell camera. They say the video is clean and very clear, the voice function works well, and the live picture is crystal clear. The image quality is excellent, and notifications are near instantaneous. They are impressed with the clarity both outside for a visitor and through the app on their phone. It provides great video in all levels of light, and has better video than the Pro. The field of view is great for anyone approaching the door, and it displays on their TV which is amazing.
"...The video is clean and very clear, the voice function works well unlike other users, the lag from sensor being triggered to app notification was..." Read more
"...The doorbell button works, the live picture is crystal clear, the motion detection is constantly improving. The mobile app keeps improving too...." Read more
"...It has even better video than the Pro, similar incoming audio, and a much-improved outgoing audio...." Read more
"...The Ring Pro has a very noticeably clearer picture than my other camera..." Read more
Customers like the image quality of the vdo device. They say it has a sharp image, and the color is great. Some say the design of the solution is well done, and that the color face plates helped it match their siding well. Overall, most are satisfied with the quality and functionality of the product.
"...The pictures are share with great color. I do wish I could make my voice louder at the camera...." Read more
"...The high-definition video feed provides sharp and clear visuals, allowing me to identify faces and objects with ease...." Read more
"...And I’ll keep the new doorbell transformer, it is a sturdy, handsome fellow even though it is buried beneath an AC return duct and 16 inches of..." Read more
"...Nice and easy. I will have to work out something to cover the shimmed side, but I’ll work something out...." Read more
Customers are mixed about the performance of the doorbell. Some mention that it works perfectly, while others say that it didn't work immediately. Some say that the door bell does not detect and alert them, and is not as full-featured as the Android app.
"...The long and the short of it is, the Pro 2 works fine...." Read more
"...The combination of their top-notch features, user-friendly interface, and remarkable customer support make them an unbeatable duo...." Read more
"...if that is normal but if you do the install and the door bell does not work immediately you may want to wait 10 or 15 minutes before trouble shooting..." Read more
"...I have to say that they remain courteous, professional, and helpful...." Read more
Customers are mixed about the quality of the product. Some mention that it's well made, reliable, and has a high-quality camera. However, others say that it was defective and the quality didn't seem good.
"...detection working sporadically, the black screen returned, the software crashed. We kept trying different things and nothing worked...." Read more
"...And I’ll keep the new doorbell transformer, it is a sturdy, handsome fellow even though it is buried beneath an AC return duct and 16 inches of..." Read more
"...and read the post titled “Ring Pro very poor audio quality - garbled badly at doorbell - but fine if reviewing recording.”..." Read more
"...The screwdriver was of high quality! They gave extra screws, anchors, and even cable stuff. I love this type of packaging and thinking...." Read more
Customers have mixed opinions about the value of the vdo devices. Some say that the price is not bad, and the service is less expensive than Arlo. They also say that it's a practical and cheaper solution to home security than the more expensive systems. However, others say that they're too expensive for the performance they get.
"...A waste of money!" Read more
"...Now I am satisfied and it's definitely worth the current price...." Read more
"...5. Many have complained about the monthly video feed charges...." Read more
"...I feel like this was a great purchase. The price is excellent. I love being able to access it anytime from my phone...." Read more
Customers are mixed about the motion detection of the video doorbell. Some mention that it catches all motion, and the customizable motion detection zones are awesome. However, others say that it's awful, the manner in which motion is detected, and that the motion alert feature is touchy.
"...button works, the live picture is crystal clear, the motion detection is constantly improving. The mobile app keeps improving too...." Read more
"...zones that's not offered in the Windows app, you can create rules to exclude motion detection by time of day and day of week, plus access to info on..." Read more
"...It's perpendicular to my door, which means I am not capturing as much motion as I would like...." Read more
"...Like the other Ring cameras, there is a Motion Schedule option to alert you with motion alerts based on your schedule...." Read more
Customers are dissatisfied with the connectivity of the doorbell. They say that they lose WiFi connectivity, the signal is lost, and the device over relies on internet connectivity. Some customers also mention that the door bell failed with a message saying it was unable to establish Wi-Fi connection.
"...It installed quickly, powered on, but then would not create a wifi network as it is supposed to in order to allow initial setup...." Read more
"...at install of the Ring failed with a message "unable to establish Wi-Fi connection" and the suggestion to try moving my router closer or get..." Read more
"...I lost WiFi connectivity on my RingPro doorbell...." Read more
"...You won't regret it, I promise! Stay secure, stay connected, and keep embracing the wonders of technology!-Mike P." Read more
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My original post is located below the original post line, this review is coming 1 year and 1 month after the original post.
My wife and I recently noticed that the ring app would freeze up when trying to use the microphone. After self troubleshooting and research online I finally made the dreaded call to customer technical support which is something that everyone dreads. Dialing the support number I braced myself for the never ending conversation with someone that is hard to understand and even harder to get to understand the issue so Imagine my surprise when the person I was directed to was not that at all. I am not sure if I should share his name so I will just call him Mr. K., Mr. K. slowly walked through the issue with me and indulged my interruptions of what I believed the issue could be and what my trouble shooting methodology was (I'm an IT by trade so I kinda nuked it, <--- Military people will get the reference lol). I gave him temporary access to my ring device as we slowly walked through the troubleshooting process one inch at a time. I will spare you the painful details (which to be honest I think he went as far as he did troubleshooting just to indulge me and my compulsion to over analyze everything to the smallest degree) before dropping the big bomb, my ring unit would have to be replaced and it was out of warranty. Of course my first thought was, of course it is and now I have to pay another $200+ dollars because this is what all these companies do, sell you something that is going to fail right after the warranty expires! So containing all my rage and indignation I asked how much it will cost hoping he would have a less costlier solution. His reply was simple, We appreciate our customers and would like to show our appreciation to you for being so patient during the T/S'ing process as well as being a loyal customer that we are going to replace your device at no cost to you. Immediately I found myself deflated and embarrassed for my unexpressed anger, but still still that feeling of suspicion hung over me so I politely asked if this would be a refurbished or new replacement, his answer was honest and straight forward. It depends on what is in stock. Sometimes refurbs are sent after going through the re certification process if they are in stock, and if not, then they will send out a new one. They do not have a set policy of replacing with either or as a priority. Well now I really felt like a jerk because I have finally come across that rare gem in customer service, the person that is there to actually help, takes pride in the company they work for and the products they sell. This interaction in itself (not the free replacement) was what made this company and product 5 out of 5 stars for me, even with the original issues still in play. I can be happy with this product even without the things I noted knowing that when I need help with the product, I can get it, and the person on the other side of the phone is patient, helpful, knowledgeable and willing to help. So to summarize, Ring is in my experience, one of the few companies willing to continue to provide great customer service by not farming it out to cheaper alternatives and having what in my case was a very knowledgeable and patient CS rep as well as a superior product (I am referring to the ring door bell since it is the only product that I have been able to purchase). Did it have an issue?... yes... was it a non functioning product?... No ... Most importantly, was I able to get the issue rectified at no cost... absolutely... Thank you Mr. K. and thank you ring for your exemplary Customer Service.
________________________________________Original Post_____________________________________________________________
I just received my Ring video doorbell pro and the installation was very simple and straight forward. The first thing I noticed was that the it took a little while after the installation was complete for the bell to start working. I am not sure if that is normal but if you do the install and the door bell does not work immediately you may want to wait 10 or 15 minutes before trouble shooting. I set up the motion senser zone and it worked as advertised, so far no false triggers but it has only been installed a few hours. The video is clean and very clear, the voice function works well unlike other users, the lag from sensor being triggered to app notification was about a second or two. The live view works and is a very convenient function. The IOS app works well and was very simple to use, the windows 10 app... no so much. The reason it gets a 4 star and not 5 is because of the following.
1. Windows 10 app is buggy, when I try to set up the detection zone distance it gives me the following error "Arg_InvalidCastException"
2. Only six partners and none of them are smart home technologies I use. (this is of course my personal pet peeve and they may expand the partner list in the future)
3. The lens they use gives the live view and video a fish eye lens effect. I don't understand why they did not use a field flattener to get rid of the distortion.
4. Live View has a time limit. This is very confusing to me, I am not sure why I can not open the live view viewer and just let it stream the video to my computer when I am sitting in my office. One of the reasons I got this particular model was because of the live view, I thought I would be able to live stream to my computer when I am sitting in my home office so that I can watch for packages being delivered. USPS has a habit of dropping off packages and leaving without ringing the door bell, this has led to many packages being stolen from peoples porches and doorways.
Lastly, if you are like me and have multiple smart home products that you would like to tie in to your ring video doorbell (I have hue lights and wanted to set it up so that my porch light would come on when the motion sensor on the ring video doorbell sensed motion, this can only be done through IFTTT, needless to say, that is not a good solution since it takes 10 to 15 minutes before IFTTT polls for new action requests which means that if someone walks up to the door my light will probably not go on till they have either entered my home or left.) you will need to have wink products so if you are using Wi-Fi, ZigBee, or Z-Wave you are out of luck. If it is compatible with a hub such as smart things, wink, insteon or any of the others is a mystery to me and I have not been able to find anything online. All and all it seems to work well, with a few tweaks I think this thing can easily be a 5 out of 5. I will post a follow up after it has been installed for a while.
3 YEAR REVIEW: I've had the Ring Video Pro for over 3 years. This is absolutely the last update. The Creator of the Ring doorbell camera has diversified into different cameras and a security system. He also sold the company to Amazon. Throughout the time I had my camera, there have been many rough times. They have continuously tried to improve the system but it has not always been a smooth ride. The biggest flaw is still the time it takes to get a live connection from when it is motion triggered. The commercials show thugs trying to steal something from the house, but the owner scares them away by talking to them. That is more fantasy than fact. I can't even say "Thank you" to a delivery person. By the time the camera comes online, all I can do is watch the delivery person get into his truck and drive away. If someone tried to steal something from my stoop, they'd be long gone before I could say "Boo". I would have a great recording of the person stealing a package, but it couldn't do a thing to help me stop the crime. And I believe it's all because the signal goes through Ring's computers first before activating their app on my phone. It's done that way so they can charge you a monthly fee to save the videos. I have set up my own wireless IP cameras that I purchased from Amazon. I pay no monthly fees, I can save the videos on the camera or my phone and when they sense motion, I get a picture within a fraction of a second. Way ahead of the Ring. So after all this time I'm waiting for a doorbell camera that works like my other cameras; without the middleman. There is at least one that is close to being released as I write this. Not only will I save the monthly charge, but I'll have a doorbell camera that works like the Ring advertises in their commercial.
ONE YEAR REVIEW: I've now had the Ring Video Pro for over a year. I can honestly say that I am happy with my purchase. Ring is constantly improving the doorbell camera by upgrading it's software. The company is honorable and stands behind their products. Even with the initial problems I had, I highly recommend their doorbell cameras and would certainly buy it again.
FINAL UPDATE: I have been using the Ring Pro for about 6 months. After troubleshooting with my internet provider (they supply the router for my wifi network) my problems were due to my house's construction and my router. All my internal walls are sheetrock & cement with some having wire mesh. My network has many items on it and may get overloaded at times. It was suggested that I buy a better router that could handle the traffic at $350. So far that hasn't been possible. The Ring Pro works over 98% of the time. The doorbell button works, the live picture is crystal clear, the motion detection is constantly improving. The mobile app keeps improving too. That is a problem I can live with. The only issue I find difficult to live with is the time it takes from when the button is pushed, to when I can see who is at the door and talk to them and unlock the door. My workaround was to add a remote lockset that lets me "Buzz" people in. Technology is wonderful when it works and is a nightmare when it doesn't.
2nd UPDATE: I am sorry for the length of this review. I thought you would get the best picture if I left the previous writings. You can understand the six weeks and how & why my reviews changed.
I have been trying to get a Ring Doorbell Pro camera to work properly for over 6 weeks and 2 cameras. I have used email with level 1 techs. Email and phone sessions with level 2 techs, and finally level 3 techs. (Which you have to use a "Neighbor Advocate" as go between) I have always thought that the Ring techs were really nice and were trying their best. However, after stepping back and thinking about the events of the last few days, I wonder. How much time should it take to get a Doorbell camera to do what it claims. When do you say, "This is taking way too much time.", and give up. The second camera, after 2 weeks of trying, deteriorated to being worthless. The push button stopped working, the manual "Live View" stopped working and motion detection worked 30% of the time. I wrote 4 emails in one morning pleading for help and saying "Please answer ASAP ....Please." and
"Sorry but this is a plea....Please help!" Those got no replies. I finally got a response after the tone of my emails changed. No cursing, no threats, just,
"I hope you haven't gotten any of my recent emails and I hope you're not ill. But I feel deserted. I had sent at least 4 or 5 emails without receiving a reply. Lucky for me I can rely on myself. At least for now, I have my Ring Doorbell Pro button working along with "Live View"."
Then I got replies. Coincidence, you be the judge. When no one answered, I unplugged the camera for a few minutes and plugged it back in. Unbelievably, that fixed the button and "Live View", but not the motion sensor. I had asked in a previous email, if unplugging the camera could help, but they never answered. There are still issues. However, the doorbell button and the "Live View" video now work. When they stop working again but I can still fix them, I'll continue to use them. When I need customer support again, I'll get rid of the Ring Doorbell Pro camera and look elsewhere.
UPDATE: I just got off the phone with Timothy, a level 2 support rep. It was an excellent experience. He took his time, listened to everything I had to say and was respectful of my medical condition. He signed on to my laptop, which had the Ring app on it, and checked out my system. He felt the problems were due to my router settings. He made all the necessary changes to correct my problems. Since he couldn't stay connected all day, he checked what he could and gave me his personal email address. He wants me to check everything out and contact him on Monday to let him know how his changes did. He also gave me a year of cloud recording to make up for the difficulties I had. He apologized for the 3 weeks of problems I had. Unfortunately, I'm one of those people that picks up food from a drive thru and when I get home they forgot the fries. If it wasn't for bad luck, I'd have no luck at all. So the fact that I "fell through the cracks" didn't surprise me. I use a lot of technology due to my illness. I judge a company by their support and there are very few companies that pass my judgement. Ring passes with flying colors and I changed my review from 3 stars to 5. They are definitely a good company to deal with 95% of the time, and in today's day of overseas money saving support, Ring stands out as one of my favorites.
I purchased the Ring Pro to replace an aging wired system. I originally tried the doorbell camera from my alarm company,Vivint. That was way to slow, had only one way communication and full of glitches. I then got the Ring Pro. I decided on the Pro, instead of the standard for a few reasons. I wanted to use my 5 GHz network for the speed and the 1080 HD video for clarity. I originally had difficulty setting up the camera. I called support and they were great. First, I was told that I can't use the power pack because I didn't have a doorbell. So they sent out the proper cable with the ringer at no charge. When that didn't help, I spent about 45 minutes on the phone with a great support tech. I offered to pay to have a professional to set it up. The tech said I wasn't doing anything wrong and I should save my money. How often do you hear that from support? It wound up being a problem with my phone and not the camera. I used an older phone and setup worked fine. I have an HTC 10, so be aware. I do know others with the "10" that had no problems. I couldn't use the 5 GHz network because my walls were too thick which also caused sporadic connection problems. I finally purchased a Wifi extender and that solved my problems, for 2 days. As days went by, I started having more problems. The main one was sporadic live video pictures. Sometimes I would get a black screen instead of a live picture. Again, using Ring support by email, it took about a week to solve the problem. I had to move the extender around. Finally, it worked, for half a day. Now the problems became strange. The motion detection working sporadically, the black screen returned, the software crashed. We kept trying different things and nothing worked. I asked for a new camera, no deal. They are very much against sending a new camera. They finally upgraded my problem to level 2 support. That was 2 days ago. When I asked approximately how long it would be before they contacted me, I was told, "We're not allowed to give out that information". That's never good. One last item that I told them. I did not get the doorbell camera for convenience. I have a chronic pain condition that makes walking difficult and very painful. That's why I also have a remote door lock. Being without the ability to talk to some one at the front door is a hardship and each day that I wait for level 2 to contact me is painful.