Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $29 to repair or $49 to replace your phone.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- LOW MONTHLY BILLING: You will be billed monthly for 36 months. Cancel anytime. Coverage ends once plan is canceled, expires or once the aggregate limit is met.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll replace it or send you an Amazon e-gift card for the replacement cost. A service fee will apply. $29 to repair/reimburse, $39 to repair or $79 to replace your phone.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
$390.00$390.00
$328.72$328.72
$320.34$320.34
Apple iPhone 12 Pro, 256GB, Graphite - Fully Unlocked (Renewed)
Sustainability features
This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
Price: | $390.00$390.00
Return this item for freeYou can return this item for any reason: no shipping charges. The item must be returned in new and unused condition. Read the full returns policy How to return this item:
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Typical price: | $389.00$389.00
Details This is determined using the 90-day median price paid by customers for the product on Amazon. We exclude prices paid by customers for the product during a limited time deal. Learn more |
Price: | $328.72$328.72
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You Save: | $60.28$60.28 (15%) |
Typical price: | $389.00$389.00
Details This is determined using the 90-day median price paid by customers for the product on Amazon. We exclude prices paid by customers for the product during a limited time deal. Learn more |
Price: | $320.34$320.34
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You Save: | $68.66$68.66 (18%) |
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
Purchase options and add-ons
Brand | Apple |
Model Name | iPhone 12 Pro |
Wireless Carrier | Unlocked for All Carriers |
Operating System | iOS 14 |
Cellular Technology | 5G |
Memory Storage Capacity | 256 GB |
Connectivity Technology | Wi-Fi |
Color | Graphite |
Screen Size | 6.1 Inches |
Wireless network technology | GSM |
About this item
- Fully unlocked and compatible with any carrier of choice (e.g. AT&T, T-Mobile, Sprint, Verizon, US-Cellular, Cricket, Metro, etc.).
- The device does not come with headphones or a SIM card. It does include a charger and charging cable that may be generic.
- Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm's length.
- Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
- Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
Frequently bought together
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- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Compare with similar items
This Item Apple iPhone 12 Pro, 256GB, Graphite - Fully Unlocked (Renewed) | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $400.00$400.00 | $430.00$430.00 | $488.85$488.85 | -33% $399.99$399.99 List Price: $593.84 | -34% $389.90$389.90 List Price: $593.84 | $765.00$765.00 |
Delivery | Get it as soon as Monday, May 20 | Get it as soon as Tuesday, May 21 | — | Get it as soon as Tuesday, May 21 | Get it as soon as Tuesday, May 21 | Get it as soon as Sunday, May 19 |
Customer Ratings | ||||||
Face recognition | 4.4 | 4.4 | 4.4 | 4.5 | 4.5 | 4.3 |
Touch Screen | 4.3 | 4.3 | 4.2 | 4.2 | 4.2 | 4.1 |
Value for money | 3.8 | 3.8 | 3.9 | 3.9 | 3.9 | 3.9 |
Battery life | 3.8 | 3.8 | 3.8 | 4.0 | 4.0 | 4.0 |
Giftable | 3.4 | 3.4 | 3.7 | 3.6 | 3.6 | — |
Sold By | Stone Digital | SGT Market | MCEsales | ADV Sellers | Tech Exchangee | Amazon.com |
display size | 6.1 inches | 6.1 inches | 6.1 inches | 6.1 inches | 6.1 inches | 6.7 inches |
memory capacity | 256 GB | 256 GB | 128 GB | 128 GB | 128 GB | 512 GB |
model name | iPhone 12 Pro | iPhone 12 Pro | iPhone 13 Pro | iPhone 13 | iPhone 13 | iPhone 13 Pro Max |
operating system | iOS 14 | iOS 14 | iOS 15 | iOS 16 | iOS 16 | iOS 15 |
connectivity tech | Wi-Fi | Wi-Fi | Wi-Fi, Bluetooth | Wi-Fi | Wi-Fi, Bluetooth, NFC | Wi-Fi, Bluetooth |
display type | OLED | OLED | OLED | OLED | OLED | OLED |
What's in the box
Product Description
Apple iPhone 12 Pro, 256GB, Graphite - Unlocked (Renewed)
Product information
Package Dimensions | 10.16 x 7.44 x 1.69 inches |
---|---|
Item Weight | 10.5 ounces |
ASIN | B08PN7ZG7F |
Item model number | A2341 |
Batteries | 1 Lithium Ion batteries required. (included) |
Customer Reviews |
4.2 out of 5 stars |
Best Sellers Rank | #6 in Amazon Renewed (See Top 100 in Amazon Renewed) #5 in Renewed Smartphones #161 in Climate Pledge Friendly: Electronics |
OS | iOS 14 |
RAM | 256 GB |
Wireless communication technologies | Cellular |
Connectivity technologies | Wi-Fi |
Other display features | Wireless |
Form Factor | Slate |
Color | Graphite |
Battery Power Rating | 2815 Milliampere Hour (mAh) |
Whats in the box | Power Adapter, USB Cable |
Manufacturer | Apple Computer |
Date First Available | December 3, 2020 |
Memory Storage Capacity | 256 GB |
Standing screen display size | 6.1 Inches |
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Sustainability features
This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers are happy with the quality of the phone. They say it has an awesome camera and works great. They are also happy with value, and service. However, some customers have reported issues with the sound quality and screen. They mention that the volume is very low and the speakers are not the best. They also say that the screen has issues and creates blurry images. Customers also differ on charging, scratch resistance, and battery life.
AI-generated from the text of customer reviews
Customers like the quality of the cellular phone. They say it's a great product, the camera quality is awesome, and it looks brand new. Some say the phone is durable and the speaker now works.
"...And accepted their offer.And here's the takeaway - the speaker now works - once in a while I might think I hear some scratchy, but unsure due..." Read more
"...Charging port of the phone works properly, speakers are loud and clear, buttons are solid, haptics crisp. Battery Health is 88% and stable...." Read more
"...After only a couple of day usage, everything seems to work fine. Amazon gives 90 days to return for any issues...." Read more
"...that it is any better than the XS I was using, if anything the camera is not as good." Read more
Customers like the value of the cellular phone. They say it's pretty good for the price, saves a lot of money, and is definitely worth the purchase.
"...iPhone 12 Pro (excellent) condition and I must admit that the phone is a great buy...." Read more
"...The camera quality is awesome, charges to 100%, it is has a good price, the touch screen is amazing," Read more
"...Works just fine so far. Good buy for the money." Read more
"I like the phone was on good condition and the price is so affordable, and plus you can trust if something wrong you get your money back, good value..." Read more
Customers like the service. They mention that the phone was shipped fast and packaged very well. They also appreciate the current software features, lightning fast processing, and the phone did not move slow like usual iPhones.
"...It shipped very fast and you are communicated to all the way through the process highly recommend both the phone and the seller." Read more
"Upto now, the battery is good, the touch is good, apps are fast. Good phone for a low price." Read more
"...Other than that the phone is beautiful, fast , and I love it." Read more
"Great product. Shipping was a little slower than told." Read more
Customers are mixed about the battery life of the cellular phone. Some mention that it has a high battery life, while others say that the max battery life was only 85%.
"...Battery Health is 88% and stable. Got same day delivery and up and running quickly. Purchased refurb level was “excellent”...." Read more
"...Going into the settings I found that the max battery life was only 85% which was kind of a bummer...." Read more
"...item, the device I received was in prefect condition and charges fully to 100% every time..." Read more
"...no scratches or marks very clean overall very nice just the battery life and sim locked I didn’t like" Read more
Customers are mixed about the scratch resistance of the cellular phone. Some mention that it works like a new phone, with no cracks or anything, while others say that it has obvious scratches on the screen, a small dent on the phone, and slight surface marring on a smaller section of the screen. Some customers also mention that the screen had a minor crack when they received it, and that it came chipped on the back lower camera.
"...they ran Apple diagnostics on the phone and sure enough - speaker needed to be replaced - $120 for generic parts, $180 for Apple parts - they're not..." Read more
"...The Camera is in great condition and it has no scratches whatsoever. The phone itself has no scratches, visible...." Read more
"...Many of these refurbished phones are due to cracked screens. Some companies will use non-genuine apple products during the repair...." Read more
"...Had no scratches or marks very clean overall very nice just the battery life and sim locked I didn’t like" Read more
Customers are mixed about the charging of the cellular phone. Some mention that the battery health is good and it came with a charger that dope love it, while others say that the received phone came with an faulty charging port, and the charger is finicky and only works half of the time.
"...“Premium” waited a few days and once received phone came with a faulty charging port, display was showing in settings as “unknown” or issue with..." Read more
"it is amazing everything works fine just like a brand new phone! came with a charger and everything easy to set up...." Read more
"...After two years of owning it the charging port did eventually break again...." Read more
"...] The phone works so far but the charger doesn't ans it's annoying that the phone arrives uncharged and I'd need to..." Read more
Customers are dissatisfied with the sound quality of the cellular phone. They mention that the sound is completely blown out, the volume is very low, and the audio speaker causes echos. Some customers also report that the camera takes fuzzy pictures and the internal antenna was broken. Overall, customers are disappointed with the quality and functionality of the product.
"...scratchy and little to no volume - this had missed my attention entirely...." Read more
"Speakers: 🔴 The speakers are very low and the audio is bad I can't use it to listen to music. It sounds distorted as if it were an old radio...." Read more
"The sounds goes in & out. Sometimes I can hardly hear even when it’s on speaker or when I’m listening to music it’ll suddenly go low...." Read more
"...That’s why it was marked down! The speaker sounds terrible and you can’t very well hear what the person on the other end is even saying...." Read more
Customers are dissatisfied with the screen of the cellular phone. They mention that the screen has a dead pixel, and the camera takes blurry pictures. They also say that the phone has scratches on the sides and a faulty charging port.
"...and once received phone came with a faulty charging port, display was showing in settings as “unknown” or issue with hardware...." Read more
"...is, but not up to expectations, photos and videos even in daylight are blurry and pixelated." Read more
"...When I got the iPhone 12 Pro:-I noticed air bubbles were visible from the rear glass as if they did not do something right therefore bubbles..." Read more
"...The screen turn black every few hours on...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Several hours of backing up, transferring data and sim - now the phone is truly working and picking up where the prior phone handed off to the latest one.
The challenge of course is you have a new phone - and its always a bit steep for the first few days trying to learn the new hardware/software and audit that the used phone does not have some hidden defect that is going to cost you more time and money. So, I'm happy for a few days and then one evening I discover that the bottom speaker (the top earpiece speaker is actually called the receiver) was not working well. scratchy and little to no volume - this had missed my attention entirely. A panic search online revealed Apple 12 speaker problems and them being repaired by Apple - crap!
I went to a repair shop the next day, they ran Apple diagnostics on the phone and sure enough - speaker needed to be replaced - $120 for generic parts, $180 for Apple parts - they're not familiar with the Apple repair program (found out later that was for receiver speakers) - so this is half of the cost of the phone.
No I'm committed to the new phone, don't want to lose it, but don't want to pay this either.
Reach out to seller and explain the issue - they can even confirm the Apple diagnostic through the serial number - They offer $25 refund if I'll keep the phone. - So this tells me that they don't run diagnostics on the phones themselves - or do and hope that people will simply miss small items or accept them once they have sweat equity in the phone - or, it's all honest and by buying/selling a used phone both parties are taking a gamble. I chose to believe the latter. And accepted their offer.
And here's the takeaway - the speaker now works - once in a while I might think I hear some scratchy, but unsure due to surrounding conditions. So for now, it's good, we'll see how long it lasts - but if I have to get it repaired - I took a chance -
I say take a chance - you might get a perfect phone and save a lot in the meantime - I typically stay a few models behind the curve and benefit from software updates and people abandoning perfectly working phones for the latest models - AT&T typically had new old stock and I took advantage of that, but I have a grandfathered plan that they no longer make good money on, so I'm no longer eligible for that.
Hope your experience is a good one - all the best, Don
Now I did mention a journey so let me add a quick tip if this is your first time looking for a refurbed phone.
I purchased another phone days before from a different seller based on amount of sales and ratings.
Refurb level was “Premium” waited a few days and once received phone came with a faulty charging port, display was showing in settings as “unknown” or issue with hardware. So in the return box this goes.
Many of these refurbished phones are due to cracked screens. Some companies will use non-genuine apple products during the repair. So be prepared this may be an issue when you receive your phone from some refurb sellers. I personally will not accept it and if I’m paying a premium dollar amount for a 3 or 4 year old phone I expect it to be repaired with genuine iPhone parts. Not to mention I don’t appreciate caution notifications every time I go into my settings.
Again the phone I received from this seller was flawless with no issues and fully wiped. The other thing is when you receive your phone it should be completely wiped and ready for set up. If it is not! Do NOT connect it to any of your devices, specifically computers or your wifi before the factory reset.
Prime day comes along and I see this phone from this seller. It was roughly $200 more than the regular IPhone 12 that we bought for my son but it was the Pro model and it did have 512k of storage. Due to the positive experience we had with the earlier purchase, I decided to pull the trigger.
Fulfillment was great. I had ordered the phone on 7/11 and it was scheduled to arrive on 7/14 but to my surprise it hit my house on 7/13 which was a nice surprise.
When I picked up the package I got worried because I could hear and feel something rattling in the box that was shipped in a form fitting padded envelope. To my relief I found the phone to be intact. It arrived with protective plastic on the screen, a SIM port tool, and a lightning charging cable that was loose in the box. Upon inspection I found the screen to be free of scratches or gouges but there is some slight surface marring on a small section of the screen that you have to look for in order to see. The bezel was clean except for a couple of nicks. The worst sign of usage is a chip above the top of the highest camera lens. It’s not huge but you can definitely see it and it looks like a chip in a car windshield since the back of the phone is finished in glass. The only other thing to mention is that there was a bit of what looks like green metal tape that was poking out of the side of the phone between the screen and bezel which I was able to rub off with my fingernail. It looked like the refurb process was not as clean as it could have been.
Going into the settings I found that the max battery life was only 85% which was kind of a bummer. Setting up the phone was a breeze with ICloud but I haven’t figured out how to pull down the pictures that resided on my old phone. My apps came over but know I had to re-enter my passwords in most cases.
After only a couple of day usage, everything seems to work fine. Amazon gives 90 days to return for any issues. The camera on the pro is a definite improvement over the 7+. Size wise the unit is smaller than the 7+ but the screen is bigger on the 12 since it doesn’t have the home button at the bottom which I keep wanting to press out of habit.
Overall the purchase was better than ok. If the phone has another 10% of battery life and the nick on the camera was not present then I would rate the item as excellent. I’ll always wonder if I should have purchased a phone from the other seller that sold a phone in perfect condition. I will update this review should anything major happen with the phone.
Top reviews from other countries
Reviewed in Mexico on April 14, 2024