Amazon.co.uk:Customer reviews: Ruark Audio R2 Mk3 Streaming Music System

Top positive review

Real quality for considerably less then main opposition

Reviewed in the United Kingdom on 23 January 2018

So far, very happy. Beautiful wood case. Sound very impressive. Had been looking at dearer Sonos and Bose but they have been having real issues broadcasting internet BBC. Did check with two, specialist high end hifi retailers who both advised I buy this over more expensive kit. Easy to set up and, with Spotify Premium Family, no limit on music. Works simplest off wifi but also bluetooth. Wifi avoids breaks in music if you get a phone call or msg. Has usb too for old playlists, unlike Bose amd Sonos. Only had a month, but lovely so far.

2 people found this helpful

Top critical review

Critical reviews›

Lee

They need to check the box

Reviewed in the United Kingdom on 29 October 2017

I've had to return it as it didn't have a power cable / lead.

2 people found this helpful

33 total ratings, 30 with reviews

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From United Kingdom

Hugo G

Real quality for considerably less then main opposition

Reviewed in the United Kingdom on 23 January 2018

Verified Purchase

2 people found this helpful

Helpful

D. Hill

My new bedside radio.

Reviewed in the United Kingdom on 6 April 2017

Verified Purchase

Well I have only had this radio for one day so these are my initial thoughts I would guess. I originally purchased a similar item from a competitor brand which was around £90 cheaper and yes in my view looked a lot nicer! However it worked for 15 minutes and then stopped it said it was working but there was no sound at all. That manufacturer did not provide a helpline other than by e mail! They were quick but of course their suggestion was return it for a replacement. Well once bitten twice shy for me so I thought I would try the Ruark even thogh as well as being dearer it had no CD player, the latter was not really an issue for me.

Top Kudos to Amazon I handed in my old radio to a collection point and within hours they confirmed my refund. A few hours later the Ruark arrived and within a short period both DAB, FM and Internet Radio were all happily playing. It can play very loudly much louder than the other product. It seems to be very well built, better than the predecessor even if not as nice to look at! I registered my product online and within 24 hours received an e mail from a real person thanking me and saying to contact them if I need any help! There was also a telephone number to ring, beats using e-mail! Yes this radio is very expensive but I guess it is true you get what you pay for!

The radio found over 60 DAB stations which is fantastic for the area I live in, my old clock radio found around 6! The sound is very smooth and rounded with a lot of base, I have only used it with the 3D sound on at the moment. The control wheel on the top of the unit is very easy to use and understand. Compared to my first purchase which had a coloured info screen the one on the Ruark is a boring blue colour. The remote is also small and tatty, one area where my firsr product beat the Ruark hands down, it's remote was a larger more solid piece of kit. However I use this as a bedside radio so the remote is not of prime importance to me.

So my first reactions are well done Amazon for the customer serrvice, the product feels more of a quality build if it is less attractive. Still so far it works which makes it an easy winner. If you are willing to lay out £419 for a posh radio than my intial thoughts are you should try the Ruark. One thing I would add this is not a Hi Fi but a top class radio with some extras, but then my Hi Fi cost more like £1500. Why only 4 Stars, well the remote and one colour screen warrant losing a star I think.

12 people found this helpful

Helpful

Mr Samuel W Hemmings

Excellent delivery - excellent product

Reviewed in the United Kingdom on 5 December 2017

Verified Purchase

Everything arrived next day and bearing in mind I ordered the product on a Saturday I was very impressed. I have a B&O zeppplin which I still use after several years of service - I waanted to buy the best I could for the outlay in a smaller room and although I have only had it for a few days - so far so good - fantastic looking - equally great sound and easy to set up and use... love also that It’s a uk product!

2 people found this helpful

Helpful

Lee

They need to check the box

Reviewed in the United Kingdom on 29 October 2017

Verified Purchase

I've had to return it as it didn't have a power cable / lead.

2 people found this helpful

Helpful

Peter Bailey

Not as good as expected

Reviewed in the United Kingdom on 3 April 2018

Verified Purchase

We wanted a compact system to replace our aged Sony amp and Bose surround sound in our lounge. The What Hi Fi reviews and others gave this unit a very high rating and the Amazon users were mainly 5star so our expectations were for a big sound from a small space.
Not So! Apparently modern acoustic technology still cannot provide a warm and space filling sound from a unit of this size.
It is certainly not rubbish and produces crisp and harmonious sounds but will not respond anyway as well as our our old system nor on a par with our small kitchen unit of Arcam solo and Mordant Short bookshelf speakers.
In the comparative world of Hi Fi we found the sound and presence to be lacking and are still searching for a high quality compact system.

10 people found this helpful

Helpful

woodpigeon

High quality, but with usability frustrations

Reviewed in the United Kingdom on 15 October 2015

Verified Purchase

Pros:
- Sound quality is lovely, natural - impressive for the size.
- Great build quality
- Connects well to my Synology NAS running MinimServer
- Good range of internet stations
- You can dim the display - which is good as its blue and ours is in the bedroom
- Recommend using the undok ios app to control it
Cons
- My biggest frustration - no backlighting behind the control panel buttons on the top of the unit - making it almost impossible to see them and thus operate the unit in low light without muscle memory - or using e.g. the undok app. That .
- Doesn't play 24/96 and above material from my NAS
- ...doesn't play cds..?!

8 people found this helpful

Helpful

David Eddison

Neat stylish one device does all!

Reviewed in the United Kingdom on 27 May 2017

Verified Purchase

I don't make a habit of reviewing everything I buy on Amazon. On this occasion I wanted to convey my thoughts. I spent ages reviewing & researching audio ideas for our dining kitchen. I had previously been using my I-phone and a blue tooth speaker. This was fine but I wanted a one device option that would look good, sound good and offer internet, blue tooth, spotify and DAB. The Ruark does all that. I had even signed up to "Which" in an effort to see expert opinion on the best buys and ones to avoid. I started off buy purchasing a Roberts system recommended by which. I wasn't happy with it and sent it back, the same again with my second purchase. Third time lucky when the Ruark arrived and I tried it out, I found what i's been looking for. I was being picky and specific but this ticked all the boxes. Oddly enough not one of the best reviewed on Which?

6 people found this helpful

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Razz70

Pretty good but...

Reviewed in the United Kingdom on 10 February 2017

Verified Purchase

Nice system, Looks good, sounds pretty good too...one annoying point I have to make though is the mains adapter. If the plug socket is low to the floor, there seems to be no way of plugging it in without the use of a multi plug adapter, - If only it was a one piece plug...!

9 people found this helpful

Helpful

Woody

Excellent product.

Reviewed in the United Kingdom on 20 November 2019

Verified Purchase

Having a Ruark product before this lives up to the expected quality .It took me a little longer to set up mainly because of my age. This was setting up to the internet etc. and getting used to different remote. There is a lot more potential with this model against my older one .The Bluetooth opens up a lot and a USB port at the back is great. The sound quality is excellent ,it is a pleasure to listen to. I have still some work to do setting the radio side up but just need time but it will not be a problem .

2 people found this helpful

Helpful

Amazon Customer

Good radio

Reviewed in the United Kingdom on 17 October 2020

Verified Purchase

Really good radio. Only problem is it doesn’t have a headphone socket for this price I think it should.

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Ruark Audio R2 Mk3 Streaming Music System - Rich Walnut

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Ruark Audio R2 Mk3 Streaming Music System - Rich Walnut

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Ruark Audio R2 Mk3 Streaming Music System - Rich Walnut

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